Mar <var data-var='date'>24</var>, <var data-var='time'>20:58</var> UTC Resolved - The issue impacting MS Teams has been resolved. New connections and snapshots are working again as expected. Please reach out to our team at support@geckoboard.com if you have any further trouble with your MS Teams connections.Mar <var data-var='date'>24</var>, <var data-var='time'>19:12</var> UTC Investigating - We are experiencing an issue that may prevent connecting with MS Teams, as well as degraded performance with snapshots/notifications posting to MS Teams channels. We are currently investigating and awaiting further information from Microsoft on the scope of the issue. We will provide further details as they are available.

MS Teams Snapshots and Notifications

Mar <var data-var='date'>17</var>, <var data-var='time'>14:55</var> UTC Resolved - The incident involving Slack connections has now been resolved. Thank you for your patience. Please contact us at support@geckoboard.com if you need any further assistance.Mar <var data-var='date'>17</var>, <var data-var='time'>14:34</var> UTC Monitoring - We've released an update to resolve the issues with Slack connections and are continuing to monitor the situation. We will provide further updates as they are available.Mar <var data-var='date'>17</var>, <var data-var='time'>14:23</var> UTC Investigating - We are currently investigating an issue preventing users from creating new Slack connections. We'll provide updates as we learn more.

Investigating issues with Slack connections

Mar <var data-var='date'>10</var>, <var data-var='time'>16:46</var> UTC Resolved - The incident involving some widgets failing to load on TV screens has now been resolved. Thank you for your patience. Please contact us at support@geckoboard.com if you need any further assistance.Mar <var data-var='date'>10</var>, <var data-var='time'>16:23</var> UTC Monitoring - A fix has been implemented for widgets failing to load on TV screens, and we are monitoring the results. We will provide further updates as they are available.Mar <var data-var='date'>10</var>, <var data-var='time'>16:13</var> UTC Investigating - We are currently investigating an issue causing some dashboard widgets to fail to load over TV connections. We have identified the cause and are currently working to resolve it. We'll provide another update soon.

Widgets Fail to Load on TV Screens

Mar <var data-var='date'> 2</var>, <var data-var='time'>11:33</var> UTC Resolved - The issue affecting the creation of new Aircall integrations has been fully resolved. All services are operating normally. Please contact us at support@geckoboard.com if you experience any further issues.Mar <var data-var='date'> 2</var>, <var data-var='time'>10:57</var> UTC Monitoring - The fix is out! All connections, including newly created ones, are functioning as expected. Please get in touch if you still notice any issues.Mar <var data-var='date'> 2</var>, <var data-var='time'>10:42</var> UTC Investigating - We’re currently investigating an issue affecting users attempting to create new Aircall integrations. Existing Aircall connections remain unaffected at this time.

Investigating issues with new Aircall connections

Feb <var data-var='date'>23</var>, <var data-var='time'>15:34</var> UTC Resolved - We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections. Thank you for your patience. Please contact us at support@geckoboard.com if you experience any further issues or have questions.Feb <var data-var='date'>23</var>, <var data-var='time'>10:56</var> UTC Identified - We have identified that the issue with Airtable connections was caused by an Airtable outage on Friday (Feb 21, 2026). The outage affected the tokens we use to fetch Airtable data, rendering them invalid. To resolve this issue, affected customers need to reconnect their connections from https://app.geckoboard.com/admin/connections. We will also reach out to any affected customers separately via email. For any further questions, please feel free to contact our support team at support@geckoboard.com.Feb <var data-var='date'>23</var>, <var data-var='time'>09:18</var> UTC Investigating - We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.

Investigating issues with Airtable connections

Feb <var data-var='date'>23</var>, <var data-var='time'>10:41</var> UTC Resolved - This issue affecting password resets is now resolved. If you still experience any difficulties, please get in touch with our support team at support@geckoboard.com.Feb <var data-var='date'>23</var>, <var data-var='time'>09:29</var> UTC Identified - We have identified the root cause of the password reset issue and are currently working on a solution.Feb <var data-var='date'>23</var>, <var data-var='time'>09:13</var> UTC Investigating - We are currently investigating issues with password resets. We'll provide updates as we learn more.

Investigating issues with password resets

Feb <var data-var='date'>13</var>, <var data-var='time'>10:03</var> UTC Resolved - The issue with Airtable connections has been resolved. If you run into any further issues, please don't hesitate to get in touch.Feb <var data-var='date'>13</var>, <var data-var='time'>08:57</var> UTC Monitoring - We've released an update to resolve the issues with the Airtable connections. We'll continue monitoring the situation and update you shortly.Feb <var data-var='date'>13</var>, <var data-var='time'>07:52</var> UTC Investigating - We're noticing issues with Airtable connections again and are working on it. We'll provide updates as we learn more.

Feb <var data-var='date'>12</var>, <var data-var='time'>17:32</var> UTC Resolved - The incident related to login issues is now resolved. Thank you for your patience. Please contact us at support@geckoboard.com if you need any further assistance.Feb <var data-var='date'>12</var>, <var data-var='time'>17:19</var> UTC Monitoring - We’ve released an update that resolves the login issues with Geckoboard. We’ll continue monitoring, but please reach out to support@geckoboard.com if you need any help.Feb <var data-var='date'>12</var>, <var data-var='time'>17:06</var> UTC Identified - We are currently investigating an issue preventing users from logging into Geckoboard. We have identified the cause and are currently working to resolve it. We'll provide another update soon.

Issues logging into Geckoboard

Feb <var data-var='date'>12</var>, <var data-var='time'>12:05</var> UTC Resolved - The issue with Airtable connections has been resolved. We’ve been monitoring closely, and all systems remain stable. If you experience any further issues, please don’t hesitate to reach out.Feb <var data-var='date'>12</var>, <var data-var='time'>11:41</var> UTC Monitoring - We’ve released an update to resolve the issue with Airtable connections, and your dashboards should now be working smoothly. We’ll continue monitoring, but feel free to reach out if you notice any further issues.Feb <var data-var='date'>12</var>, <var data-var='time'>10:22</var> UTC Identified - Some customers may be experiencing issues with their Airtable connections. We’ve identified that the issue appears to be related to Airtable’s API and have contacted their team for support. We’re monitoring the situation and will share updates as we learn more.Feb <var data-var='date'>12</var>, <var data-var='time'>09:44</var> UTC Investigating - We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.

Investigating issues with Airtable

Nov <var data-var='date'> 7</var>, <var data-var='time'>20:33</var> UTC Resolved - We have resolved the issue that was preventing the app from loading for some users. If you are experiencing any additional issues, please reach out to our Support team at support@geckoboard.com.Nov <var data-var='date'> 7</var>, <var data-var='time'>17:33</var> UTC Monitoring - A fix has been implemented, and the application is now reloading as expected. We are continuing to monitor the results and will provide further updates shortly.Nov <var data-var='date'> 7</var>, <var data-var='time'>17:21</var> UTC Investigating - We are currently investigating an issue that is preventing the app from loading for some users. We will provide further updates as more information becomes available.

Geckoboard app failing to load

Oct <var data-var='date'>20</var>, <var data-var='time'>12:03</var> UTC Resolved - The earlier outage affecting our cloud provider should be fully resolved, and all systems are back to normal. We're sorry for the disruption to your day. We’ll continue monitoring closely, but if you notice anything unusual, please don't hesitate to get in touch.Oct <var data-var='date'>20</var>, <var data-var='time'>09:30</var> UTC Monitoring - Services are gradually coming back online following the earlier outage affecting our cloud provider. We’re closely monitoring everything as systems recover. If you’re still experiencing any issues, please feel free to email us at support@geckoboard.comOct <var data-var='date'>20</var>, <var data-var='time'>07:20</var> UTC Identified - We’re currently impacted by a major outage affecting our cloud provider, which is disrupting parts of our platform, customer support channels, and other parts of the internet. We'll keep you updated.

Issues with Geckoboard integrations

Oct <var data-var='date'> 3</var>, <var data-var='time'>11:25</var> UTC Resolved - This issue has now been resolved. The expired TLS certificate on the ProfitWell side has been updated, and our integration is functioning normally again. Please don’t hesitate to reach out if you still notice issues.Oct <var data-var='date'> 3</var>, <var data-var='time'>10:45</var> UTC Identified - We have identified that the TLS certificate sent by the (ProfitWell) application has expired, which is affecting our integration. We’ll report and work with our partner to resolve the issue as quickly as possible. We’ll keep you updated on progress.

Identified issues with ProfitWell

Sep <var data-var='date'>17</var>, <var data-var='time'>06:16</var> UTC Resolved - The issue affecting Aircall widgets has now been fully resolved. Please get in touch with us at support@geckoboard.com if you experience any further issues.Sep <var data-var='date'>17</var>, <var data-var='time'>05:27</var> UTC Update - We are continuing to work on a fix for this issue.Sep <var data-var='date'>16</var>, <var data-var='time'>22:40</var> UTC Identified - We have mitigated the issue, and existing Aircall widgets are updating again as expected. However, new Aircall connections made in Geckoboard may experience delays and issues with widget updates. We will continue to post updates as more information becomes available.Sep <var data-var='date'>16</var>, <var data-var='time'>20:24</var> UTC Investigating - We are currently investigating Aircall widgets not receiving any updates at the moment. We'll provide updates as we learn more.

Investigating issues with Aircall widgets not updating

Sep <var data-var='date'> 4</var>, <var data-var='time'>14:07</var> UTC Resolved - The service incident affecting email snapshot deliverability is now resolved. Thank you for being so patient. Please get in touch with us at support@geckoboard.com if you experience any further issues.Sep <var data-var='date'> 1</var>, <var data-var='time'>15:39</var> UTC Identified - We have identified an issue affecting email snapshot deliverability, where some dashboard snapshots are not successfully delivered. We are working with our provider to resolve the issue and will post updates until it's all sorted out.

Email Snapshot Deliverability

Aug <var data-var='date'>27</var>, <var data-var='time'>09:08</var> UTC Resolved - The issue affecting Jira Cloud widgets is now resolved. Thank you for your patience. If you experience any further issues, please reach out to our Customer Success team at support@geckoboard.com, and we'll be happy to help further.Aug <var data-var='date'>26</var>, <var data-var='time'>10:07</var> UTC Investigating - We’re currently investigating an issue affecting Jira Cloud widgets. Our team is working on a fix and we’ll share updates as soon as possible.

Investigating issues with Jira Cloud widgets

Aug <var data-var='date'>13</var>, <var data-var='time'>19:04</var> UTC Resolved - We have identified the issue preventing new Close data source connections and deployed a fix. New connections are now authenticating properly. If you continue to have trouble, please reach out to our Customer Success team at support@geckoboard.com, and we'll be happy to help further.Aug <var data-var='date'>13</var>, <var data-var='time'>16:10</var> UTC Investigating - We’re currently investigating an issue preventing the creation of new connections to the Close data source. We’ll share updates as soon as we have more information.

Investigating issues with new Close connections

Aug <var data-var='date'> 5</var>, <var data-var='time'>17:24</var> UTC Resolved - Widgets are now updating as expected. Please email us at support@geckoboard.com, or contact us within the App, if you experience any trouble with your widgets. Thank you for your patience!Aug <var data-var='date'> 5</var>, <var data-var='time'>16:09</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.Aug <var data-var='date'> 5</var>, <var data-var='time'>16:06</var> UTC Investigating - We are investigating an issue with delayed widget updates and will provide updates as we learn more.

Widget Updates Delayed

Aug <var data-var='date'> 1</var>, <var data-var='time'>20:35</var> UTC Resolved - Our email provider, responsible for delivering dashboard snapshots, has resolved the issue that affected email deliveries that went out between 3:00 PM CT on Thursday, July 31, and 11:25 AM CT Friday, August 1. They have addressed the root cause of the issue, and all new messages are now being sent normally. We apologize for any inconvenience this may have caused. If you continue to experience issues with email snapshot deliverability, please contact our team at support@geckoboard.com for more assistance.Aug <var data-var='date'> 1</var>, <var data-var='time'>17:21</var> UTC Investigating - We are currently investigating an issue with email snapshot deliverability, where some dashboard snapshots are not being successfully delivered. We are working with our provider to mitigate the issue, and we will continue to post updates as we learn more.

Jul <var data-var='date'>18</var>, <var data-var='time'>19:20</var> UTC Resolved - Google has resolved the issue affecting authentication through Google Services. If you have any trouble with your dashboards or widget refresh rates, please get in touch with our team directly at support@geckoboard.com, and we will help further. Thank you for your patience and understanding.Jul <var data-var='date'>18</var>, <var data-var='time'>18:08</var> UTC Monitoring - Google has indicated that they've fixed the issue affecting authentication to their services, and we are seeing connections in Geckoboard coming back online. We will continue to monitor the behavior and provide further updates.Jul <var data-var='date'>18</var>, <var data-var='time'>15:43</var> UTC Identified - We have identified that there is a partial outage affecting Google Authentication and services powered by Google Cloud. Some Google connections may be impacted while Google works to restore service. We will provide further updates as we learn more about the issue.

Partial outage to Google Authentication services

Jul <var data-var='date'>15</var>, <var data-var='time'>10:53</var> UTC Resolved - The service incident related to the sign-up page is now resolved. Thank you for your patience. Please get in touch with us at support@geckoboard.com if you experience any further issues.Jul <var data-var='date'>15</var>, <var data-var='time'>10:41</var> UTC Investigating - We are currently investigating issues with the sign-up page that is preventing users from starting a trial. We'll provide updates as we learn more.

We are investigating an issue with the sign-up page

Jul <var data-var='date'> 7</var>, <var data-var='time'>16:17</var> UTC Resolved - Our partner resolved the issue today at 11:06 GMT+2.Jul <var data-var='date'> 7</var>, <var data-var='time'>09:41</var> UTC Investigating - Some customers are experiencing issues with their Aircall widgets not updating due to a problem with Aircall. The team at Aircall is investigating this, and we are closely monitoring the resolution of this error by our Partner. We'll provide updates as we learn more.

Jun <var data-var='date'>17</var>, <var data-var='time'>21:37</var> UTC Resolved - Most dashboards and widgets have now successfully reloaded and are updating again as expected. There may be a short delay while spreadsheet service connections are re-authenticated. Please email us at support@geckoboard.com, or contact us within the App, if you experience any continued trouble with dashboards or widgets failing to load properly. Thank you for your patience!Jun <var data-var='date'>17</var>, <var data-var='time'>21:16</var> UTC Monitoring - A fix has been implemented for widgets that were failing to load. We are monitoring the behavior, and dashboards will be back online shortly.Jun <var data-var='date'>17</var>, <var data-var='time'>21:09</var> UTC Identified - We have identified the issue affecting widgets that are failing to load, and we are in the process of applying a solution. We will continue to post updates here as they are available.Jun <var data-var='date'>17</var>, <var data-var='time'>20:26</var> UTC Investigating - We are currently investigating issues with widgets failing to load. We'll provide updates as we learn more.

Issues with widgets failing to load

Jun <var data-var='date'>16</var>, <var data-var='time'>14:31</var> UTC Resolved - The issue with LinkedIn widgets has now been resolved. Please contact us at support@geckoboard.com if you have any further issues.Jun <var data-var='date'>16</var>, <var data-var='time'>13:46</var> UTC Monitoring - We've deployed an update to our LinkedIn integration and see that this has resolved the errors. We'll continue to monitor the situation and update again shortly.Jun <var data-var='date'>16</var>, <var data-var='time'>13:21</var> UTC Investigating - We are currently investigating issues with LinkedIn widgets. We'll provide updates as we learn more.

Issues with LinkedIn widgets

May <var data-var='date'>28</var>, <var data-var='time'>10:16</var> UTC Resolved - The issue affecting Intercom connections for accounts hosted in the EU and AU regions has now been resolved. We’ve worked closely with Intercom to implement a fix, and connections should now be functioning as expected. Please get in touch with us if you continue to experience issues.Apr <var data-var='date'>30</var>, <var data-var='time'>11:27</var> UTC Identified - We’ve identified an issue affecting Intercom connections for accounts hosted in the EU and AU regions. The root cause has been confirmed, and we’re working with Intercom to implement a fix. We’ll share further updates as soon as we have them.

Issue Connecting Intercom (EU/AU Hosted Accounts)

Mar <var data-var='date'>19</var>, <var data-var='time'>15:20</var> UTC Resolved - The service incident related to account access is now resolved. Thank you for your patience. Please contact us at support@geckoboard.com if you need any further help.Mar <var data-var='date'>19</var>, <var data-var='time'>14:31</var> UTC Monitoring - We've released an update to resolve the issues with accessing Geckoboard. We'll continue monitoring the situation and update you shortly.Mar <var data-var='date'>19</var>, <var data-var='time'>13:58</var> UTC Investigating - We are currently investigating issues with Geckoboard accounts being inaccessible. We'll provide updates as we learn more.

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Is Geckoboard down?

Geckoboard status is UP

Lastest published events

MS Teams Snapshots and Notifications

Investigating issues with Slack connections

Widgets Fail to Load on TV Screens

Geckoboard Services, Components and Regions

Recent Geckoboard events

MS Teams Snapshots and Notifications

Investigating issues with Slack connections

Widgets Fail to Load on TV Screens

Investigating issues with new Aircall connections

Investigating issues with Airtable connections

Investigating issues with password resets

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!