Apr <var data-var='date'> 7</var>, <var data-var='time'>16:38</var> UTC Resolved - This issue has been resolved and space access has been restored. If you encountered issues with joining your space, please refresh and try again. If you are still encountering errors, please reach out to support@gather.town for further assistance.Apr <var data-var='date'> 7</var>, <var data-var='time'>16:12</var> UTC Monitoring - We have released a fix for the issue that was blocking users from accessing their spaces. Please refresh and try to enter again. We're still monitoring this issue and will send a final update soon.Apr <var data-var='date'> 7</var>, <var data-var='time'>15:42</var> UTC Investigating - We've spotted that something has prevented some users from joining spaces. Our engineers are aware and are currently investigating the issue, and will provide an update soon. If you run into this issue, please send a report to support@gather.town

Some users may be unable to access their space right now

Mar <var data-var='date'>31</var>, <var data-var='time'>13:29</var> UTC Resolved - This issue has been resolved and log in access has been restored. If you encountered issues with logging in, please try again. If you are still encountering log in errors, please reach out to support@gather.town for further assistance.Mar <var data-var='date'>31</var>, <var data-var='time'>12:37</var> UTC Identified - There is an issue with our login system that we are currently working to fix. Users may experience issues logging in. We will have this resolved shortly.

Users may be unable to log in temporarily.

Mar <var data-var='date'>25</var>, <var data-var='time'>23:29</var> UTC Resolved - This incident has been resolved.Mar <var data-var='date'>25</var>, <var data-var='time'>23:28</var> UTC Update - The cause has been identified and resolved.Mar <var data-var='date'>25</var>, <var data-var='time'>18:41</var> UTC Identified - We've identified an issue with interactive objects. Deleting an interactive object may result in some users being unable to join a space. Our engineers are currently working to resolve this issue. If you encounter an issue loading into your Gather Classic (1.0) space, please send a report to support@gather.town

Deleting interactive objects may cause space access issues on Gather Classic (1.0)

Mar <var data-var='date'>19</var>, <var data-var='time'>17:13</var> UTC Resolved - This issue is now resolved. If you encountered problems with your avatar or wearables, please refresh.Mar <var data-var='date'>19</var>, <var data-var='time'>15:35</var> UTC Investigating - We've found an issue with avatars and wearables rendering incorrectly on Gather Classic (1.0). Our engineers are currently working on a solution. If you encounter issues with your avatar or wearables, please feel free to reach out to our team at support@gather.town

Avatars and wearables may not work on Gather Classic (1.0)

Mar <var data-var='date'>16</var>, <var data-var='time'>14:40</var> UTC Resolved - Our engineers have resolved the primary issue with meeting recordings. We apologize to anyone who lost recordings over the past few weeks. If you still encounter any issues, please feel free to reach out to support@gather.town for assistance.Mar <var data-var='date'> 6</var>, <var data-var='time'>19:12</var> UTC Investigating - We're conducting an ongoing investigation into recent issues with meeting recordings on Gather 2.0. Some meeting recordings may fail or be cut off prematurely. We will provide updates as we continue our investigation.

Some meeting recordings are failing on Gather 2.0

Feb <var data-var='date'>18</var>, <var data-var='time'>22:11</var> UTC Resolved - A fix has been released, and the issue is resolved at this time. If you happen to still encounter any issues accessing a meeting on the mobile app, please contact us at support@gather.town for further assistance.Feb <var data-var='date'>18</var>, <var data-var='time'>21:17</var> UTC Identified - We have identified the root cause of the issue that was affecting Gather Classic [1.0] mobile app users. We're currently working on a fix. If you encounter issues with your Gather Classic [1.0] mobile app, please send a report to support@gather.town.Feb <var data-var='date'>18</var>, <var data-var='time'>19:41</var> UTC Investigating - We've spotten an issue with users trying to join meetinga on the Gather Classic [1.0] mobile app. We're currently investigating further. Please feel free to report the any mobile app issues you experience to support@gather.town. We will have updates shortly.

Some users may encounter issues joining spaces on the Gather Classic [1.0] mobile app

Dec <var data-var='date'>15</var>, <var data-var='time'>16:23</var> UTC Resolved - We no longer seeing further issues about members entering their spaces for those that were affected by the incident. I If you continue to experience issues, please reach out to our support team: https://support.gather.town/hc/en-usDec <var data-var='date'>15</var>, <var data-var='time'>15:02</var> UTC Monitoring - A fix has been rolled out with early signs has shown this has resolved the issue and affected users can access their spaces again. We will continue to monitor closely for the next few hours.Dec <var data-var='date'>15</var>, <var data-var='time'>13:46</var> UTC Update - We have reproduced the issue and now investigating the cause and also looking at possible fixesDec <var data-var='date'>15</var>, <var data-var='time'>12:46</var> UTC Investigating - We are aware that members in a small number of spaces cannot enter them and currently investigating the issue.

Users may have issues entering spaces

Dec <var data-var='date'> 1</var>, <var data-var='time'>14:50</var> UTC Resolved - The issue with transcriptions has now been resolved. If you continue to experience transcription issues, please reach out to our support team: https://support.gather.town/hc/en-usNov <var data-var='date'>26</var>, <var data-var='time'>15:52</var> UTC Investigating - We identified an issue with meeting transcriptions. Some users may experience issues with transcriptions loading properly. Our engineers are aware and working on a fix. We will have an update shortly. Thank you for your patience as we work on this.

Meeting Transcription May Not Work for Some Users

Nov <var data-var='date'>25</var>, <var data-var='time'>23:11</var> UTC Resolved - We think the impact from the issue is over.Nov <var data-var='date'>25</var>, <var data-var='time'>19:09</var> UTC Investigating - Some new Grapevine users may be experiencing access issues and may be getting stuck on loading pages. Our engineers are aware and investigating now. We will have an update shortly.

New Grapevine Users Experiencing Loading Issues

Nov <var data-var='date'>13</var>, <var data-var='time'>11:26</var> UTC Resolved - We think the impact from the issue is over.Nov <var data-var='date'>13</var>, <var data-var='time'>08:10</var> UTC Monitoring - We've added a mitigation and spaces should be loading correctly again. We will continue to monitor.Nov <var data-var='date'>13</var>, <var data-var='time'>08:03</var> UTC Update - Our engineers are working on mitigating the issue.Nov <var data-var='date'>13</var>, <var data-var='time'>07:54</var> UTC Investigating - We're currently investigating the issue, and will provide an update soon.

Gather 2.0 loading slowly and/or disconnecting

Nov <var data-var='date'>12</var>, <var data-var='time'>02:57</var> UTC Resolved - This issue has been resolved. If you continue to run into connection issues, please reach out to our Support team: https://support.gather.town/hc/en-usNov <var data-var='date'>11</var>, <var data-var='time'>21:49</var> UTC Monitoring - At this time, we have pushed a fix, and have noticed that some spaces are able to connect again. We are continuing to monitor this situation and will provide an update when we have confirmation that the issue has completely resolved. Thank you for your patience as we continue to monitor this situation.Nov <var data-var='date'>11</var>, <var data-var='time'>20:05</var> UTC Identified - We've identified the issue, and are continuing to investigate further. Our engineers are working on a fix. Updates will be provided soon. We apologize for the disruption!Nov <var data-var='date'>11</var>, <var data-var='time'>14:43</var> UTC Investigating - Gather is currently down for a segment of users. Our engineers are aware and working on a fix. We will have updates soon.

Gather 2.0 is down for some users

Nov <var data-var='date'> 6</var>, <var data-var='time'>20:26</var> UTC Resolved - Our engineers have pushed a fix to resolve this issue. If you encountered a problem with English transcriptions, please refresh. If you are still encountering issues after refreshing, please send a report to our Support team: https://support.gather.town/hc/en-usNov <var data-var='date'> 6</var>, <var data-var='time'>19:47</var> UTC Investigating - We're investigating an issue with English transcriptions on Gather 2.0. Some users may not have access to transcriptions at this time. If you are encountering an issue with english transcriptions, please send a report to our Support team: https://support.gather.town/hc/en-us

Gather 2.0 English transcriptions may not work for some users

Nov <var data-var='date'> 5</var>, <var data-var='time'>19:32</var> UTC Resolved - This issue has been resolved, and all users who experienced connection issues can refresh and rejoin their Gather V2 spaces. If you continue to run into any issues, please send a report to our Support team: https://support.gather.town/hc/en-us Thank you!Nov <var data-var='date'> 5</var>, <var data-var='time'>19:20</var> UTC Monitoring - We encountered a temporary outage on Gather 2.0 which lasted about 15 minutes. At this time, Gather 2.0 should be completely operational again. Please refresh, and if you continue to experience issues, reach out to our Support team: https://support.gather.town/hc/en-us

Temporary Outage for V2 Users

Oct <var data-var='date'>21</var>, <var data-var='time'>16:40</var> UTC Resolved - The issue with AWS has been resolved. Please refresh to ensure all updates and changes are initiated. If you continue to experience connection issues, please reach out to our Support Team: https://support.gather.town/hc/en-usOct <var data-var='date'>20</var>, <var data-var='time'>12:55</var> UTC Identified - Some Gather users may be experiencing access issues due to an AWS outage. We are closely monitoring the situation with AWS and will provide updates as quickly as possible. More information about the AWS incident can be found here: https://www.theverge.com/news/802486/aws-outage-alexa-fortnite-snapchat-offline and here https://health.aws.amazon.com/health/status

Some user may experience issues accessing spaces

Oct <var data-var='date'> 3</var>, <var data-var='time'>09:51</var> UTC Resolved - This issue has now been resolved, and users on Gather 2.0 should be able to connect to their spaces at this time. Please reach out if you run into any further issues. https://support.gather.town/hc/en-us/requests/newOct <var data-var='date'> 2</var>, <var data-var='time'>15:32</var> UTC Monitoring - Space are recovering and loading at this time. We will continue to monitor the issue, If you need assistance please reach out to our support team: https://support.gather.town/hc/en-us/requests/newOct <var data-var='date'> 2</var>, <var data-var='time'>14:53</var> UTC Investigating - We've indicated an issue that is causing loading issues for multiple users. We're actively investigating now. If you run into loading issues on Gather 2.0, please reach out to our support team: https://support.gather.town/hc/en-us/requests/new

Multiple users may experience issues loading their Gather 2.0 spaces

Sep <var data-var='date'>24</var>, <var data-var='time'>20:23</var> UTC Resolved - This issue has been fully resolved. All users should have access to V2 spaces at this time.Sep <var data-var='date'>24</var>, <var data-var='time'>19:38</var> UTC Monitoring - V2 spaces are operational again. We are continuing to monitor the fix at this time. If you run into issues loading your V2 space, please reach out to our support team: https://support.gather.town/hc/en-us/requests/new Thank you again for your patience.Sep <var data-var='date'>24</var>, <var data-var='time'>18:53</var> UTC Investigating - Gather V2 may not load for some users at this time. Our engineers are aware and are currently investigating. We will have updates soon. If you are experiencing issues joining your V2 space, please feel free to contact our support team: https://support.gather.town/hc/en-us/requests/new Thank you for your patience as we work to resolve this issue.

Gather V2 is down for some users

Sep <var data-var='date'>22</var>, <var data-var='time'>18:48</var> UTC Resolved - This issue has now been fully resolved. We apologize for the inconvenience. If anyone continues to experience issues joining a V2 space, please feel free to contact our support team: https://support.gather.town/hc/en-us/requests/newSep <var data-var='date'>22</var>, <var data-var='time'>15:09</var> UTC Monitoring - Spaces should now be loading correctly for all V2 users. We are still monitoring the situation. If you encounter issues while trying to join your space, please send a report to our support team: https://support.gather.town/hc/en-us/requests/newSep <var data-var='date'>22</var>, <var data-var='time'>14:50</var> UTC Investigating - Some users on V2 may experience issues with spaces loading. Our engineers are aware and are currently looking into this issue further. If you are experiencing issues, please reach out to our support team: https://support.gather.town/hc/en-us/requests/new

Some V2 spaces are not loading

Sep <var data-var='date'>16</var>, <var data-var='time'>20:12</var> UTC Resolved - V1 offices on an existing free trial have now been restored.Sep <var data-var='date'>16</var>, <var data-var='time'>16:10</var> UTC Identified - Users in a Gather V1 spaces with a free remote work trial may be getting kicked from their remote office with a disconnection notice. This issue is actively being worked on. Access will be regranted shortly.

V1 Remote Work Free Trial Users Getting Kicked From Space

Sep <var data-var='date'>16</var>, <var data-var='time'>05:38</var> UTC Resolved - Calendar syncing should be resolved now. For most users, calendars will begin syncing automatically. If you're still experiencing issues, disconnect Google Calendar syncing from settings and add it back afterwards. Sorry for the inconvenience!Sep <var data-var='date'>15</var>, <var data-var='time'>19:24</var> UTC Identified - Gather V2 users may be experiencing issues with the Google Calendar integration. Calendar events are not syncing at this time. Disconnecting and reconnecting the Google Calendar integration in the Integrations section of the Main Menu should resolve the issue.

Calendar Syncing on Gather V2 may be broken

Sep <var data-var='date'> 9</var>, <var data-var='time'>19:32</var> UTC Resolved - The issue with background noise reduction on the Gather V2 app has now been resolved. Please refresh your app to trigger the appropriate changes. If you are still encountering issues please reach out to our support team: https://support.gather.town/hc/en-us/requests/newSep <var data-var='date'> 9</var>, <var data-var='time'>18:10</var> UTC Investigating - Background noise reduction on the Gather V2 app is currently down. Our engineers are actively working to fix the issue. In the meantime, we recommend using the browser if you need background noise reduction.

Gather V2 noise reduction is down on app

Aug <var data-var='date'>21</var>, <var data-var='time'>15:59</var> UTC Resolved - The issue involving some users having difficulty joining meetings on Gather 2.0 has now been resolved.Aug <var data-var='date'>20</var>, <var data-var='time'>14:01</var> UTC Monitoring - Our engineers have pushed a fix for the problem that was causing user to have issues joining meetings. We are currently monitoring this issue.Aug <var data-var='date'>19</var>, <var data-var='time'>16:01</var> UTC Investigating - We've noticed an issue with some users being unable to join meetings on Gather 2.0. Our engineers are currently investigating and working to fix this issue. If you have any problems joining meetings on gather 2.0, please feel free to reach out to our support team: https://support.gather.town/hc/en-us/requests/new

Users on Gather 2.0 May Experience Issues Joining Meetings

Aug <var data-var='date'> 1</var>, <var data-var='time'>14:46</var> UTC Resolved - This issue has now been resolved, and users on Gather 2.0 should be able to connect to their spaces at this time. Please reach out if you run into any further issues. https://support.gather.town/hc/en-us/requests/newAug <var data-var='date'> 1</var>, <var data-var='time'>12:28</var> UTC Monitoring - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.Aug <var data-var='date'> 1</var>, <var data-var='time'>12:14</var> UTC Investigating - We’ve detected a new issue which is potentially causing issues for some users while connecting to a Gather 2.0 space. Our engineers are investigating now.

A new issue has popped up causing space connect failures for some Gather 2.0 users

Aug <var data-var='date'> 1</var>, <var data-var='time'>10:33</var> UTC Resolved - Gather 2.0 user who were having issues connecting to their space can now refresh and connect. Engineers have identified and resolved the issue. If you still experience issues connecting on Gather 2.0, please contact Support. https://support.gather.town/hc/en-us/requests/newAug <var data-var='date'> 1</var>, <var data-var='time'>10:20</var> UTC Investigating - We've detected an issue that may be causing connection failures for some Gather 2.0 users. Engineers are working to resolve it now. Please reach out to Gather Support if you are experiencing issues. https://support.gather.town/hc/en-us/requests/new

Some 2.0 users might have trouble connecting to their space

Jul <var data-var='date'>18</var>, <var data-var='time'>16:14</var> UTC Resolved - Google had a brief outage affecting a number of their applications including authentication, which impacted Gather customers' ability to Login with google, and sync their calendars. Email login was unaffected. Google Outage: https://www.google.com/appsstatus/dashboard/incidents/oFcAZTr4EVieF5Fr6Ee9Jul <var data-var='date'>18</var>, <var data-var='time'>15:42</var> UTC Update - Google Workspace has declared an incident: https://www.google.com/appsstatus/dashboard/incidents/oFcAZTr4EVieF5Fr6Ee9 We will continue to monitor and update when we canJul <var data-var='date'>18</var>, <var data-var='time'>15:32</var> UTC Investigating - There is a suspected outage with Google Services impacting logging into Gather with a Google Account and syncing Google Calendar. We are currently monitoring and will update as soon as we get new information. https://downdetector.com/status/google-cloud/

Google Workspace Outage

Jul <var data-var='date'>16</var>, <var data-var='time'>14:18</var> UTC Resolved - Gather V2 spaces can now be created. This issue has been resolved. If you experience any issues, contact our support team: https://support.gather.town/hc/en-us/requests/newJul <var data-var='date'>16</var>, <var data-var='time'>13:37</var> UTC Identified - We've identified the main issue causing Gather V2 space creation to fail. Our team is currently making changes to address the issueJul <var data-var='date'>16</var>, <var data-var='time'>13:13</var> UTC Investigating - Gather V2 space creation is down. New V2 spaces can not be created at this time. Our team is looking into it and will have updates soon.

Is Gather down?

Gather status is UP

Lastest published events

Some users may be unable to access their space right now

Users may be unable to log in temporarily.

Deleting interactive objects may cause space access issues on Gather Classic (1.0)

Gather Services, Components and Regions

Recent Gather events

Some users may be unable to access their space right now

Users may be unable to log in temporarily.

Deleting interactive objects may cause space access issues on Gather Classic (1.0)

Avatars and wearables may not work on Gather Classic (1.0)

Some meeting recordings are failing on Gather 2.0

Some users may encounter issues joining spaces on the Gather Classic [1.0] mobile app

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Is Gather down?

Gather status is UP

Lastest published events

Some users may be unable to access their space right now

Users may be unable to log in temporarily.

Deleting interactive objects may cause space access issues on Gather Classic (1.0)

Gather Services, Components and Regions

Recent Gather events

Some users may be unable to access their space right now

Users may be unable to log in temporarily.

Deleting interactive objects may cause space access issues on Gather Classic (1.0)

Avatars and wearables may not work on Gather Classic (1.0)

Some meeting recordings are failing on Gather 2.0

Some users may encounter issues joining spaces on the Gather Classic [1.0] mobile app

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!