May <var data-var='date'>19</var>, <var data-var='time'>12:25</var> CEST Resolved - The traffic towards Hi3G Denmark looks stable. This incident has been resolved. Thank you for your understanding and we apologize for the inconvenience caused by this. May <var data-var='date'>19</var>, <var data-var='time'>11:33</var> CEST Monitoring - The traffic towards Hi3G Denmark looks to be fully operational once again. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this. May <var data-var='date'>19</var>, <var data-var='time'>08:30</var> CEST Identified - We are currently experiencing issues with delays towards Hi3G Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards Hi3G Denmark

May <var data-var='date'>15</var>, <var data-var='time'>18:25</var> CEST Resolved - The traffic towards Italy is back to normal. We will keep monitoring for good measure. Thanks for your patience and sorry for any inconveniences this may have caused. May <var data-var='date'>15</var>, <var data-var='time'>17:09</var> CEST Identified - We are currently experiencing issues towards Italy. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards Italy

May <var data-var='date'>10</var>, <var data-var='time'>10:30</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>10</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>21</var>, <var data-var='time'>08:46</var> CEST Scheduled - Google will be performing routine maintenance on their databases in the mentioned timeframe. Start time: 10/05-2026 CET 10:00:00 End time: 10/05-2026 CET 10:30:00 During the maintenance the dashboard will be unavailable for approximately 15 minutes.

GatewayAPI Maintenance on .COM database

May <var data-var='date'> 8</var>, <var data-var='time'>12:19</var> CEST Resolved - The traffic towards ICE Norway looks to be fully operational once again. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this. May <var data-var='date'> 8</var>, <var data-var='time'>10:17</var> CEST Identified - We are currently experiencing issues with Delayed delivery reports towards ICE Norway. The traffic is being delivered at Normal rate. We will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled delivery report disturbance towards ICE Norway

May <var data-var='date'> 6</var>, <var data-var='time'>06:40</var> CEST Resolved - The issue affecting the Traffic log has been resolved. Users should now be able to access the Traffic log again. Traffic delivery was unaffected throughout this incident. May <var data-var='date'> 6</var>, <var data-var='time'>05:31</var> CEST Investigating - We are currently seeing some issues with the Traffic log. Users may experience issues when trying to access the Traffic log. We are currently working on resolving the issue. All traffic is still being delivered accordingly. We will keep you updated.

GatewayAPI Traffic log incident

May <var data-var='date'> 4</var>, <var data-var='time'>11:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'> 4</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>20</var>, <var data-var='time'>17:33</var> CEST Update - We will be undergoing scheduled maintenance during this time. Apr <var data-var='date'>20</var>, <var data-var='time'>16:15</var> CEST Scheduled - Our external provider for Finland has announced a maintenance window. Estimated start time: 4.5.2026 07:00 UTC Estimated end time: 4.5.2026 09:00 UTC During this period, messages sent to Finnish numbers may be delayed. No service interruption is expected. As part of this maintenance work, sender ID validation will be updated in accordance with Traficom regulations. Unauthorized SMS sender IDs may be replaced with the sender name Unknown. If you need to register your sender, see here: https://gatewayapi.com/pricing/?country=FI#country-restrictions We will monitor the service throughout the maintenance window to ensure normal operation. Thank you for your understanding. Best regards, GatewayAPI

Scheduled Maintenance – External Provider

May <var data-var='date'> 1</var>, <var data-var='time'>10:25</var> CEST Resolved - All traffic towards TDC/Nuuday is now working as intended again. Including timely delivery reports. Messages that have been submitted via GatewayAPI has been sent correctly. If you continue to experience any issues, please reach out to our support. May <var data-var='date'> 1</var>, <var data-var='time'>09:05</var> CEST Update - The traffic towards TDC Denmark/Nuuday looks to be fully operational once again. But we are still seeing previous messages stuck "Enroute". We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this. Apr <var data-var='date'>30</var>, <var data-var='time'>21:25</var> CEST Monitoring - We are continuing to see issues with delayed delivery reports towards TDC/Nuuday. And we are monitoring the situation. Traffic is still being delivered normally. Apr <var data-var='date'>30</var>, <var data-var='time'>15:57</var> CEST Identified - We are currently experiencing issues with delayed delivery reports towards TDC/Nuuday All messages are getting delivered, it is only the delivery report that is delayed. We are monitoring the situation. Thank you for your understanding and we apologize for the inconvenience caused by this.

Delayed delivery reports towards TDC/Nuuday

Apr <var data-var='date'>27</var>, <var data-var='time'>18:15</var> CEST Resolved - All traffic towards Telia Norway seems to be flowing smoothly again. Incident is now considered resolved. If you experience any issues, contact our support for help. Apr <var data-var='date'>27</var>, <var data-var='time'>16:30</var> CEST Identified - We are currently seeing some delays on messages towards Telia Norway. Messages are getting delivered despite the delays. We will monitor and update with any relevant information. Thank you for your understanding and we apologize for the inconvenience caused by this.

Delays on messages towards Telia Norway

Apr <var data-var='date'>23</var>, <var data-var='time'>21:43</var> CEST Resolved - The traffic towards Telia/Norlys Denmark is fully operational once again. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this. Apr <var data-var='date'>23</var>, <var data-var='time'>21:25</var> CEST Investigating - We are currently experiencing issues towards Telia/Norlys Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards Telia/Norlys Denmark

Apr <var data-var='date'>20</var>, <var data-var='time'>20:02</var> CEST Resolved - The traffic towards the Salt network in Switzerland is back to normal. We will keep monitoring for good measure. Thanks for your patience and sorry for any inconveniences this may have caused. Apr <var data-var='date'>20</var>, <var data-var='time'>19:08</var> CEST Investigating - We are currently seeing issues with delays towards the Salt network in Switzerland. We will keep monitoring and update when there are any changes. We are sorry for any inconveniences this may cause.

Unscheduled disturbance towards Switzerland

Apr <var data-var='date'>16</var>, <var data-var='time'>14:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>16</var>, <var data-var='time'>13:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>16</var>, <var data-var='time'>13:29</var> CEST Scheduled - We are doing a last minute update and maintenance for the Dashboard on GatewayAPI EU. During this period, the dashboard will be unavailable for approximately 10 minutes. We are not expecting any disruptions on MT traffic, however slight delay may occur on MO traffic. Sorry for any inconveniences this may cause.

Maintenance on Gateway EU platform

Apr <var data-var='date'> 9</var>, <var data-var='time'>13:15</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 9</var>, <var data-var='time'>12:15</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 7</var>, <var data-var='time'>15:12</var> CEST Scheduled - We are planning a scheduled update and maintenance window for GatewayAPI EU. During this period, temporary service interruptions may occur, including intermittent HTTP 503 Service Unavailable responses. Our infrastructure team is aware of the impact and will actively monitor the platform throughout the maintenance window.

Planned maintenance on Gateway EU platform

Mar <var data-var='date'>23</var>, <var data-var='time'>07:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>23</var>, <var data-var='time'>06:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>18</var>, <var data-var='time'>10:57</var> CET Scheduled - Our external provider for Switzerland has announced a scheduled maintenance window. Start: 23 March 2026, 05:00 UTC End: 23 March 2026, 06:00 UTC During this period, you may experience delays in message delivery to Switzerland. Thank you for your understanding. Best regards, GatewayAPI

Scheduled Maintenance – Salt network, Switzerland

Mar <var data-var='date'>11</var>, <var data-var='time'>20:45</var> CET Resolved - The issue with Toll-free messaging towards United States and Canada has now been resolved. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this. Mar <var data-var='date'>11</var>, <var data-var='time'>16:08</var> CET Identified - The issue has not been identified. We're working on a full solution. At the moment AT&T is currently working. But other networks are still not functioning. We expect this issue to be fully fixed by end of day tomorrow. We apologize for any problems this is causing, we're doing all we can to remedy the situation! Mar <var data-var='date'>11</var>, <var data-var='time'>10:02</var> CET Investigating - We are currently seeing issues with Toll-free messaging towards United States and Canada. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards United States & Canada

Mar <var data-var='date'>11</var>, <var data-var='time'>17:07</var> CET Resolved - Delivery reports are now being received in a timely manner again. Mar <var data-var='date'>11</var>, <var data-var='time'>10:47</var> CET Identified - Status reports are delayed. But messages are being delivered. You will see your messages as enroute until everything is working as intended again. We are currently experiencing these issues towards Switzerland. Specifically SALT network. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Mar <var data-var='date'>10</var>, <var data-var='time'>16:20</var> CET Resolved - Everything is back to working order again. No messages appears to have been lost. It resulted in a long queue. But all messages has eventually been delivered. Mar <var data-var='date'>10</var>, <var data-var='time'>15:36</var> CET Monitoring - Looks like everything is working again towards Germany. All messages that have been enroute during the incident will be delivered now. We will keep monitoring. Mar <var data-var='date'>10</var>, <var data-var='time'>15:19</var> CET Identified - We are currently experiencing issues towards Telefonica Germany. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards Telefonica Germany

Mar <var data-var='date'> 5</var>, <var data-var='time'>17:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 5</var>, <var data-var='time'>14:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 2</var>, <var data-var='time'>17:12</var> CET Scheduled - We will be performing a scheduled maintenance on our connections for Toll-Free numbers in the US, Canada, Puerto Rico etc. Start time: 05/03-2026 - 14:00 CET End time: 05/03-2026 - 17:00 CET During this window, delays in SMS delivery to and from the affected regions are may occur. Thank you for your understanding!

Maintenance on Toll-Free infrastructure (US, Canada & Puerto Rico...)

Mar <var data-var='date'> 5</var>, <var data-var='time'>15:58</var> CET Resolved - Between 14:48 and 15:10 CET, GatewayAPI experienced a brief service interruption (22 minutes) affecting API and Dashboard availability. What Happened: A transient network fluctuation at our infrastructure provider caused a "stuck" state in our floating IP routing. While our systems attempted to fail over automatically, the external API request to reassign the IP hung, preventing traffic from reaching our active nodes. How it was Resolved: Our engineering team manually re-initialized the routing services, forcing a fresh update to the IP state and restoring full connectivity by 15:10 CET. Next Steps: To prevent a recurrence of this specific "stuck" state, we are fast-tracking a planned platform simplification. This update will move us toward a more robust, native failover architecture that is less reliant on external providers API calls during network disruptions. We apologize for the downtime and appreciate your patience. Mar <var data-var='date'> 5</var>, <var data-var='time'>15:23</var> CET Monitoring - The problem has been resolved, and everything is working again. We are monitoring the situation to see if everything is running smoothly, Mar <var data-var='date'> 5</var>, <var data-var='time'>15:01</var> CET Investigating - GatewayAPI.EU is down at the moment. We're investigating the issue and will have it back up as soon as possible.

Unscheduled disturbance towards GatewayAPI.EU

Feb <var data-var='date'>26</var>, <var data-var='time'>14:46</var> CET Resolved - Incident Summary The recent service interruption was triggered by a scheduled infrastructure update within our cluster environment. While the initial software deployment was successful, a subsequent automated reboot of the underlying server nodes led to unexpected internal connectivity and DNS issues. Our engineering team intervened to restore communication between these systems and stabilize the environment. We apologize for any inconvenience this may have caused. Feb <var data-var='date'>26</var>, <var data-var='time'>14:18</var> CET Identified - We're performing some necessary maintenance on our EU servers. It is causing some delays on messages on the EU domain and some delays to the traffic log as well. All messages will still be delivered. We will update when everything is working again. Best Regards GatewayAPI

GatewayAPI Maintenance affecting EU API

Feb <var data-var='date'>24</var>, <var data-var='time'>18:39</var> CET Resolved - The traffic towards Telenor Denmark is fully operational once again, and we will continue to monitor the traffic for good measure. To mitigate the Telenor outage, we rerouted traffic via a backup network. Most services remained stable throughout the entirety of the event. Thank you for your understanding and we apologize for any inconvenience caused by this. Feb <var data-var='date'>24</var>, <var data-var='time'>16:25</var> CET Monitoring - All problems seems solved. We are keeping an eye on the traffic for now to make sure it is all working. Feb <var data-var='date'>24</var>, <var data-var='time'>13:39</var> CET Update - We are in the process of of finding a solution. Feb <var data-var='date'>24</var>, <var data-var='time'>13:25</var> CET Identified - We are currently experiencing issues towards Telenor Danmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards Telenor Danmark

Feb <var data-var='date'>18</var>, <var data-var='time'>14:15</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>18</var>, <var data-var='time'>13:15</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>17</var>, <var data-var='time'>15:16</var> CET Scheduled - Planned system maintenance for our EU servers. We will be performing scheduled maintenance in the following period: Start time: 18/08-2026 UTC 12:15:00 End time: 18/08-2026 UTC 13:15:00 The GatewayAPI EU are known to have 503 errors during maintenance Our infrastructure team are aware of some older design practices and technology limitations that can cause HTTP 503 service temporarily unavailable during planned update and maintenance. Best Regards GatewayAPI

GatewayAPI EU Maintenance

Feb <var data-var='date'>15</var>, <var data-var='time'>10:00</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>15</var>, <var data-var='time'>09:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>30</var>, <var data-var='time'>10:52</var> CET Scheduled - Planned system maintenance We will be performing scheduled database maintenance in the following period: Start time: 15/02-2026 UTC 08:00:00 End time: 15/02-2026 UTC 09:00:00 During the maintenance you should not experience any issues. If you there are any issues, please reach out to our support. Best Regards GatewayAPI

GatewayAPI Maintenance

Feb <var data-var='date'> 5</var>, <var data-var='time'>13:15</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 5</var>, <var data-var='time'>12:15</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 4</var>, <var data-var='time'>14:07</var> CET Scheduled - Planned system maintenance We will be performing maintenance on the EU platform in the following period: Start time: 05/02-2026 UTC 12:15:00 End time: 05/02-2026 UTC 13:15:00 The GatewayAPI EU are known to have 503 errors during maintenance Our infrastructure team are aware of some older design practices and technology limitations that can cause HTTP 503 service temporarily unavailable during planned update and maintenance. Technically due to use of passive health checks. Best Regards GatewayAPI

Feb <var data-var='date'> 4</var>, <var data-var='time'>07:18</var> CET Resolved - All services have been restored, and you should be able to log in to your dashboard again. Let us know if you still experience any issues. Feb <var data-var='date'> 4</var>, <var data-var='time'>06:38</var> CET Investigating - We have identified the issue regarding the OCiD login system and are working on resolving it. You may experience issues when trying to access the dashboard. All traffic is still being delivered accordingly. We will keep you updated.

Unscheduled disturbance towards GatewayAPI Dashboard

Feb <var data-var='date'> 3</var>, <var data-var='time'>00:56</var> CET Resolved - Traffic towards Telenor Sweden is back to normal. We will continue monitoring for good measure. Thank you for your understanding, and we apologize for the inconvenience. Feb <var data-var='date'> 3</var>, <var data-var='time'>00:44</var> CET Investigating - We are currently experiencing delays in traffic towards Telenor in Sweden. We are monitoring the traffic closely whilst waiting for an update and for the service to function as intended again. Thank you for your understanding, and we apologize for the inconvenience.

Is GatewayAPI down?

GatewayAPI status is UP

Lastest published events

Unscheduled disturbance towards Hi3G Denmark

Unscheduled disturbance towards Italy

GatewayAPI Maintenance on .COM database

GatewayAPI Services, Components and Regions

Recent GatewayAPI events

Unscheduled disturbance towards Hi3G Denmark

Unscheduled disturbance towards Italy

GatewayAPI Maintenance on .COM database

Unscheduled delivery report disturbance towards ICE Norway

GatewayAPI Traffic log incident

Scheduled Maintenance – External Provider

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Is GatewayAPI down?

GatewayAPI status is UP

Lastest published events

Unscheduled disturbance towards Hi3G Denmark

Unscheduled disturbance towards Italy

GatewayAPI Maintenance on .COM database

GatewayAPI Services, Components and Regions

Recent GatewayAPI events

Unscheduled disturbance towards Hi3G Denmark

Unscheduled disturbance towards Italy

GatewayAPI Maintenance on .COM database

Unscheduled delivery report disturbance towards ICE Norway

GatewayAPI Traffic log incident

Scheduled Maintenance – External Provider

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!