THIS IS A SCHEDULED EVENT Oct <var data-var='date'>15</var>, <var data-var='time'>20:00</var> - <var data-var='time'>21:00</var> CEST Oct <var data-var='date'> 5</var>, <var data-var='time'>16:13</var> CEST Update - We will be undergoing scheduled maintenance during this time. Oct <var data-var='date'> 5</var>, <var data-var='time'>16:12</var> CEST Scheduled - We will carry out a planned migration of core platform infrastructure as part of a major upgrade to improve the performance, scalability, and resilience of GatewayAPI .EU When 15 October 2026, 20:00-21:00 CEST (18:00-19:00 UTC) Affected services • All customer-facing APIs • SMPP connections Expected impact During the maintenance window, we expect a period of service unavailability of approximately 10-15 minutes. During this time: • API requests will fail or time out • SMPP connections will be disconnected, and new binds will not be accepted • Delivery reports may be delayed The exact timing of the downtime within the window cannot be guaranteed, so please plan for possible disruption at any point between 18:00 and 19:00 UTC. What you should do • Ensure your integration uses standard retry logic, with backoff, for transient errors and timeouts • Ensure SMPP clients are configured to automatically reconnect and re-bind • Retry any requests that fail during the maintenance window. Requests rejected during the downtime will not be processed automatically • Where possible, avoid scheduling time-critical or high-volume sends during the window If you have any questions, please contact our support team

Planned maintenance: Platform infrastructure migration - 15 October 2026

Sep <var data-var='date'>29</var>, <var data-var='time'>22:27</var> CEST Resolved - We are seeing the services on GatewayAPI.EU fully operational again. The traffic and services will be monitored for good measure. Thank you for your patience and we apologize for the inconvenience caused by this. Sep <var data-var='date'>29</var>, <var data-var='time'>22:08</var> CEST Investigating - We are experiencing issues with GatewayAPI.EU and are now investigating the root cause. We are currently working on resolving the issue. The .COM setup is still working as intended. We will keep you updated.

GatewayAPI.EU incident

Sep <var data-var='date'>23</var>, <var data-var='time'>06:27</var> CEST Resolved - This incident has been resolved. MT traffic on our REST API (COM-setup) is working as expected nagain. Thank you for your patience. Sep <var data-var='date'>23</var>, <var data-var='time'>05:56</var> CEST Investigating - We are currently experiencing MT traffic issues on our REST API. This is only on our COM-setup. We are currently working to identify the root cause and solve the issue. We will keep you updated.

Experiencing issues with REST API on GatewayAPI.com

Sep <var data-var='date'> 2</var>, <var data-var='time'>22:06</var> CEST Resolved - Traffic towards towards Tele2 Sweden is now back to normal. We will continue to monitor for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this. Sep <var data-var='date'> 2</var>, <var data-var='time'>21:59</var> CEST Identified - We are currently experiencing delays towards Tele2 Sweden. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards Tele2 Sweden

Aug <var data-var='date'>24</var>, <var data-var='time'>15:48</var> CEST Resolved - The Delivery Report delays on our EU platform have now been resolved. All delayed delivery reports have been processed and are being delivered as normal. MT traffic was not affected at any point during the incident. We apologise for any inconvenience caused. If you are still seeing missing or delayed delivery reports, please contact our support team. Aug <var data-var='date'>24</var>, <var data-var='time'>11:01</var> CEST Identified - We are currently monitoring the Delivery Report delays on our EU platform. Users may experience a delay receiving the delivery reports. MT traffic is not affected. We will keep you updated.

Delivery Report Delays on Gatewayapi.eu

Aug <var data-var='date'>19</var>, <var data-var='time'>22:09</var> CEST Resolved - Traffic towards towards T-Mobile Germany is now back to normal. We will continue to monitor for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this. Aug <var data-var='date'>19</var>, <var data-var='time'>21:40</var> CEST Identified - We are currently experiencing delays towards T-Mobile Germany. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards T-Mobile Germany

Jul <var data-var='date'>11</var>, <var data-var='time'>00:08</var> CEST Resolved - Traffic is now back to normal towards Swisscom & Sunrise in Switzerland. We will continue to monitor for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this. Jul <var data-var='date'>10</var>, <var data-var='time'>20:12</var> CEST Identified - We are currently experiencing issues with delays towards Swisscom & Sunrise in Switzerland. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards Switzerland

Jul <var data-var='date'> 9</var>, <var data-var='time'>11:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 9</var>, <var data-var='time'>10:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 7</var>, <var data-var='time'>15:19</var> CEST Scheduled - We are planning a scheduled update and maintenance window for GatewayAPI EU. During this period, the dashboard will be unavailable for approximately 10 minutes. We are not expecting any disruptions on MT traffic, however slight delay may occur on MO traffic. Our infrastructure team is aware of the impact and will actively monitor the platform throughout the maintenance window. Thank you for your understanding.

Planned maintenance on Gateway EU platform

Jul <var data-var='date'> 2</var>, <var data-var='time'>10:35</var> CEST Resolved - The traffic towards TDC Denmark/Nuuday is fully operational. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this. Jul <var data-var='date'> 2</var>, <var data-var='time'>09:49</var> CEST Monitoring - Traffic to TDC Denmark has recovered and rejected and enroute rates are back to normal. We are monitoring closely to confirm stability. Thank you for your patience, and we apologise for the inconvenience. Jul <var data-var='date'> 2</var>, <var data-var='time'>09:36</var> CEST Identified - We are currently seeing a lot of rejected and enroute with the SMS service of TDC Denmark. The traffic will be closely monitored whilst we expect an update. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards TDC Denmark

Jun <var data-var='date'>28</var>, <var data-var='time'>11:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>28</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 9</var>, <var data-var='time'>16:51</var> CEST Scheduled - Planned system maintenance will be performed in the this period During the maintenance you should not experience any issues. If you do, please check back on this status page to see if there are any updates. Otherwise reach our to our support team via chat or email. Best Regards GatewayAPI

GatewayAPI database maintenance

Jun <var data-var='date'>25</var>, <var data-var='time'>13:30</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>25</var>, <var data-var='time'>13:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>18</var>, <var data-var='time'>15:57</var> CEST Scheduled - Planned system maintenance We will be performing scheduled maintenance. During the maintenance window, the following will be affected: - The Dashboard will be unavailable - GET SMS status API will be unavailable - Mobile Originated (MO) messages may be delayed We will finish this maintenance as quickly as possible. If you experience issues after this window. Please contact us via email or chat. Best Regards GatewayAPI

GatewayAPI Maintenance

Jun <var data-var='date'>19</var>, <var data-var='time'>18:48</var> CEST Resolved - Delivery reports towards Telia Norway is now back to normal. We will keep monitoring for good measure. We are sorry for any inconveniences this may have caused. Jun <var data-var='date'>19</var>, <var data-var='time'>17:22</var> CEST Monitoring - We are currently monitoring the Delivery Report issue reported by Telia Norway. Users may experience a delay receiving delivery reports on messages sent to Telia Norway recipients. Messages are delivered, it is only the status reports that are delayed.

Delivery Report delays towards Telia Norway

Jun <var data-var='date'>14</var>, <var data-var='time'>13:14</var> CEST Resolved - The GatewayAPI EU Dashboard is up and running again. MT and MO traffic is back to normal. A Postmortem will follow. We will continue to monitor for good measure and we apologize for the inconvenience caused by this. Jun <var data-var='date'>14</var>, <var data-var='time'>13:05</var> CEST Update - We are continuing to work on the issue with GatewayAPI EU Dashboard. You may currently experience delays in both MT and MO traffic. We will keep you updated and we apologize for the inconvenience caused by this. Jun <var data-var='date'>14</var>, <var data-var='time'>12:41</var> CEST Identified - We are seeing an unscheduled issue towards the GatewayAPI EU Dashboard and are working on resolving it. You may experience issues when trying to access the dashboard. We will keep you updated.

Unscheduled disturbance towards GatewayAPI EU Dashboard

May <var data-var='date'>29</var>, <var data-var='time'>17:26</var> CEST Resolved - The traffic towards Finland is back to normal. We will keep monitoring for good measure. Thanks for your patience and sorry for any inconveniences this may have caused. May <var data-var='date'>29</var>, <var data-var='time'>14:21</var> CEST Identified - We are currently experiencing issues with Delays towards Finland. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards Finland

May <var data-var='date'>26</var>, <var data-var='time'>07:33</var> CEST Resolved - All systems are now back online for Gatewayapi.EU. We will keep monitoring for good measure. Thanks for your patience and understanding, we are sorry for any inconvenience this may have caused. May <var data-var='date'>26</var>, <var data-var='time'>06:59</var> CEST Investigating - We are experiencing issues with GatewayAPI.EU and are now investigating the root cause. All systems on GatewayAPI.EU are offline for the time being and we encourage you to stop all traffic on gatewayapi.eu until further notice. We are currently working on resolving the issue. The .COM setup is still working as intended. We will keep you updated.

May <var data-var='date'>19</var>, <var data-var='time'>12:25</var> CEST Resolved - The traffic towards Hi3G Denmark looks stable. This incident has been resolved. Thank you for your understanding and we apologize for the inconvenience caused by this. May <var data-var='date'>19</var>, <var data-var='time'>11:33</var> CEST Monitoring - The traffic towards Hi3G Denmark looks to be fully operational once again. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this. May <var data-var='date'>19</var>, <var data-var='time'>08:30</var> CEST Identified - We are currently experiencing issues with delays towards Hi3G Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards Hi3G Denmark

May <var data-var='date'>15</var>, <var data-var='time'>18:25</var> CEST Resolved - The traffic towards Italy is back to normal. We will keep monitoring for good measure. Thanks for your patience and sorry for any inconveniences this may have caused. May <var data-var='date'>15</var>, <var data-var='time'>17:09</var> CEST Identified - We are currently experiencing issues towards Italy. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards Italy

May <var data-var='date'>10</var>, <var data-var='time'>10:30</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>10</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>21</var>, <var data-var='time'>08:46</var> CEST Scheduled - Google will be performing routine maintenance on their databases in the mentioned timeframe. Start time: 10/05-2026 CET 10:00:00 End time: 10/05-2026 CET 10:30:00 During the maintenance the dashboard will be unavailable for approximately 15 minutes.

GatewayAPI Maintenance on .COM database

May <var data-var='date'> 8</var>, <var data-var='time'>12:19</var> CEST Resolved - The traffic towards ICE Norway looks to be fully operational once again. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this. May <var data-var='date'> 8</var>, <var data-var='time'>10:17</var> CEST Identified - We are currently experiencing issues with Delayed delivery reports towards ICE Norway. The traffic is being delivered at Normal rate. We will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled delivery report disturbance towards ICE Norway

May <var data-var='date'> 6</var>, <var data-var='time'>06:40</var> CEST Resolved - The issue affecting the Traffic log has been resolved. Users should now be able to access the Traffic log again. Traffic delivery was unaffected throughout this incident. May <var data-var='date'> 6</var>, <var data-var='time'>05:31</var> CEST Investigating - We are currently seeing some issues with the Traffic log. Users may experience issues when trying to access the Traffic log. We are currently working on resolving the issue. All traffic is still being delivered accordingly. We will keep you updated.

GatewayAPI Traffic log incident

May <var data-var='date'> 4</var>, <var data-var='time'>11:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'> 4</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>20</var>, <var data-var='time'>17:33</var> CEST Update - We will be undergoing scheduled maintenance during this time. Apr <var data-var='date'>20</var>, <var data-var='time'>16:15</var> CEST Scheduled - Our external provider for Finland has announced a maintenance window. Estimated start time: 4.5.2026 07:00 UTC Estimated end time: 4.5.2026 09:00 UTC During this period, messages sent to Finnish numbers may be delayed. No service interruption is expected. As part of this maintenance work, sender ID validation will be updated in accordance with Traficom regulations. Unauthorized SMS sender IDs may be replaced with the sender name Unknown. If you need to register your sender, see here: https://gatewayapi.com/pricing/?country=FI#country-restrictions We will monitor the service throughout the maintenance window to ensure normal operation. Thank you for your understanding. Best regards, GatewayAPI

Scheduled Maintenance – External Provider

May <var data-var='date'> 1</var>, <var data-var='time'>10:25</var> CEST Resolved - All traffic towards TDC/Nuuday is now working as intended again. Including timely delivery reports. Messages that have been submitted via GatewayAPI has been sent correctly. If you continue to experience any issues, please reach out to our support. May <var data-var='date'> 1</var>, <var data-var='time'>09:05</var> CEST Update - The traffic towards TDC Denmark/Nuuday looks to be fully operational once again. But we are still seeing previous messages stuck "Enroute". We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this. Apr <var data-var='date'>30</var>, <var data-var='time'>21:25</var> CEST Monitoring - We are continuing to see issues with delayed delivery reports towards TDC/Nuuday. And we are monitoring the situation. Traffic is still being delivered normally. Apr <var data-var='date'>30</var>, <var data-var='time'>15:57</var> CEST Identified - We are currently experiencing issues with delayed delivery reports towards TDC/Nuuday All messages are getting delivered, it is only the delivery report that is delayed. We are monitoring the situation. Thank you for your understanding and we apologize for the inconvenience caused by this.

Delayed delivery reports towards TDC/Nuuday

Apr <var data-var='date'>27</var>, <var data-var='time'>18:15</var> CEST Resolved - All traffic towards Telia Norway seems to be flowing smoothly again. Incident is now considered resolved. If you experience any issues, contact our support for help. Apr <var data-var='date'>27</var>, <var data-var='time'>16:30</var> CEST Identified - We are currently seeing some delays on messages towards Telia Norway. Messages are getting delivered despite the delays. We will monitor and update with any relevant information. Thank you for your understanding and we apologize for the inconvenience caused by this.

Delays on messages towards Telia Norway

Apr <var data-var='date'>23</var>, <var data-var='time'>21:43</var> CEST Resolved - The traffic towards Telia/Norlys Denmark is fully operational once again. We will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this. Apr <var data-var='date'>23</var>, <var data-var='time'>21:25</var> CEST Investigating - We are currently experiencing issues towards Telia/Norlys Denmark. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.

Unscheduled disturbance towards Telia/Norlys Denmark

Apr <var data-var='date'>20</var>, <var data-var='time'>20:02</var> CEST Resolved - The traffic towards the Salt network in Switzerland is back to normal. We will keep monitoring for good measure. Thanks for your patience and sorry for any inconveniences this may have caused. Apr <var data-var='date'>20</var>, <var data-var='time'>19:08</var> CEST Investigating - We are currently seeing issues with delays towards the Salt network in Switzerland. We will keep monitoring and update when there are any changes. We are sorry for any inconveniences this may cause.

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GatewayAPI status is UP

Lastest published events

Planned maintenance: Platform infrastructure migration - 15 October 2026

GatewayAPI.EU incident

Experiencing issues with REST API on GatewayAPI.com

GatewayAPI Services, Components and Regions

Recent GatewayAPI events

Planned maintenance: Platform infrastructure migration - 15 October 2026

GatewayAPI.EU incident

Experiencing issues with REST API on GatewayAPI.com

Unscheduled disturbance towards Tele2 Sweden

Delivery Report Delays on Gatewayapi.eu

Unscheduled disturbance towards T-Mobile Germany