Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Financial & Identity Verification (Under maintenance)</li>
 </ul>

Maintenance: Scheduled Plaid maintenance: Identity Verification interruption on Aug 12

Status: Resolved Status: Resolved

Impact: Plaid Identity Verification (IDV) services were temporarily failing.

Summary: Plaid has confirmed the underlying issue is resolved. Error logs have been quiet for over an hour, and operations have normalized.

Next Steps: We will monitor error rates overnight and follow up with Plaid first thing in the morning to receive the full list of impacted records and reconcile user statuses prior to business hours. Affected components
 <ul>
 <li>Screening (Operational)</li>
<li>Tours (Operational)</li>
 </ul>

Identity Verification Service Disruption

Status: Resolved BI Exports have been loaded successfully, and this issue is resolved. Affected components
 <ul>
 <li>Reporting Data (Operational)</li>
 </ul>

BI Exports Delayed

General Status

General CRM Status

Action Required

Calendar

Contact Center

Email

Quoting

Reporting Data

Telephony & SMS

Search

Tours

General Virtual Assistant Status

Chatbot

Marketing Automation

Virtual Assistant

General Online Leasing Status

Document Signing

Document Generation

Financial & Identity Verification

Screening

Online Leasing

General Integrations Status

Funnel Powered Websites

Syndication

Integrations

General ResApp Status

Payments

ResApp

Chat

Text

Voice

Fenix: Virtual Leasing Assistant

Fenix: Insights

Funnel

Is Funnel down?

Funnel status is UP

Lastest published events

Maintenance: Scheduled Plaid maintenance: Identity Verification interruption on Aug 12

Identity Verification Service Disruption

BI Exports Delayed

Funnel Services, Components and Regions

Recent Funnel events

Maintenance: Scheduled Plaid maintenance: Identity Verification interruption on Aug 12

Identity Verification Service Disruption

BI Exports Delayed