Aug <var data-var='date'>13</var>, <var data-var='time'>08:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>12</var>, <var data-var='time'>18:17</var> CEST Update - We will be undergoing scheduled maintenance during this time. Aug <var data-var='date'>12</var>, <var data-var='time'>06:00</var> CEST Update - We will be undergoing scheduled maintenance during this time. Aug <var data-var='date'>13</var>, <var data-var='time'>06:30</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled database maintenance — rolling restarts expected

May <var data-var='date'>12</var>, <var data-var='time'>04:20</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>12</var>, <var data-var='time'>04:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>11</var>, <var data-var='time'>08:43</var> CEST Scheduled - Routine database patching is scheduled for tonight. Live Docs may be briefly unavailable or slower than usual during the rolling restart. We'll update this notice once complete.

Scheduled database maintenance — brief rolling restarts expected

Apr <var data-var='date'>29</var>, <var data-var='time'>07:30</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>29</var>, <var data-var='time'>06:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>28</var>, <var data-var='time'>09:57</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

Maintenance

Apr <var data-var='date'>25</var>, <var data-var='time'>09:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>25</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>28</var>, <var data-var='time'>06:30</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

Feb <var data-var='date'>28</var>, <var data-var='time'>09:29</var> CET Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>28</var>, <var data-var='time'>09:27</var> CET Verifying - Verification is currently underway for the maintenance items. Feb <var data-var='date'>28</var>, <var data-var='time'>08:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>24</var>, <var data-var='time'>15:22</var> CET Scheduled - We will perform a scheduled maintenance on our CDN infrastructure (assets.foleon.com). During this window, assets served through our CDN may be temporarily unavailable or experience increased latency. This maintenance involves configuration management tooling. No changes to CDN behavior or routing are expected. We will update this status once the maintenance is complete.

Scheduled Maintenance — CDN

Dec <var data-var='date'>17</var>, <var data-var='time'>14:34</var> CET Resolved - This incident has been resolved. Dec <var data-var='date'>17</var>, <var data-var='time'>13:58</var> CET Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'>17</var>, <var data-var='time'>13:31</var> CET Investigating - We are currently experiencing intermittent issues in the Media Library that could cause the page to show an error when you select an asset. We are investigating the root cause.

Media Library Issue

Oct <var data-var='date'>23</var>, <var data-var='time'>11:55</var> CEST Resolved - This incident has been resolved. Oct <var data-var='date'>23</var>, <var data-var='time'>11:20</var> CEST Investigating - We are experiencing an issue that may be affecting the performance and stability of the editor.

Technical Issue

Sep <var data-var='date'>17</var>, <var data-var='time'>06:30</var> CEST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>17</var>, <var data-var='time'>06:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>16</var>, <var data-var='time'>10:58</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

Aug <var data-var='date'>16</var>, <var data-var='time'>07:30</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>16</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>15</var>, <var data-var='time'>10:23</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

Aug <var data-var='date'>15</var>, <var data-var='time'>07:30</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>15</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>14</var>, <var data-var='time'>15:01</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

Aug <var data-var='date'> 5</var>, <var data-var='time'>07:28</var> CEST Resolved - This incident has been resolved. Aug <var data-var='date'> 5</var>, <var data-var='time'>07:24</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 5</var>, <var data-var='time'>07:10</var> CEST Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'> 5</var>, <var data-var='time'>07:10</var> CEST Identified - We’re currently addressing an unexpected issue that occurred during a routine maintenance operation. As a result, the editor and dashboard may remain temporarily unavailable longer than initially expected. Published content remains fully online and accessible. We’re working to resolve this as quickly as possible and will continue to provide updates here. Thank you for your patience and understanding.

Ongoing Maintenance Affecting Editor and Dashboard

Aug <var data-var='date'> 4</var>, <var data-var='time'>07:30</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 4</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 1</var>, <var data-var='time'>10:52</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

Jul <var data-var='date'>28</var>, <var data-var='time'>22:19</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'>28</var>, <var data-var='time'>22:15</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>28</var>, <var data-var='time'>22:04</var> CEST Identified - We’ve noticed a minor issue and are conducting a quick maintenance check to ensure everything runs smoothly. During this time, you may not be able to access the editor and dashboard, but don't worry - your published Foleon Docs remain fully online and accessible. We expect this to take just a few minutes, and we’ll post an update here once the maintenance is complete. Thanks so much for your patience and understanding!

Temporary Service Downtime for Maintenance

Jun <var data-var='date'>14</var>, <var data-var='time'>08:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>14</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 2</var>, <var data-var='time'>12:45</var> CEST Scheduled - We will perform maintenance to update our caching layer. Access to published Foleon docs may be affected during this period.

Live publications

May <var data-var='date'>16</var>, <var data-var='time'>08:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>16</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>15</var>, <var data-var='time'>11:42</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

Apr <var data-var='date'>17</var>, <var data-var='time'>15:44</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>17</var>, <var data-var='time'>15:38</var> CEST Investigating - The team is currently investigating the issue.

Apr <var data-var='date'>16</var>, <var data-var='time'>08:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>16</var>, <var data-var='time'>06:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>12:34</var> CEST Scheduled - We will be undergoing scheduled maintenance during this time.

System maintenance

Apr <var data-var='date'>15</var>, <var data-var='time'>10:49</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>15</var>, <var data-var='time'>10:44</var> CEST Investigating - Users may be experiencing platform access issues. Our team is currently investigating and working to resolve the issue as quickly as possible. We appreciate your patience.

Limited Platform Access

Mar <var data-var='date'>31</var>, <var data-var='time'>15:15</var> CEST Resolved - This incident has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>11:24</var> CEST Identified - Our team has identified the following issues and is actively working on a resolution: - We are currently investigating an issue where saving Domain settings at the Workspace level fails silently. Our team is working on a fix, and we will provide updates as soon as possible.

Known issues due to launch of new dashboard

Mar <var data-var='date'>31</var>, <var data-var='time'>12:18</var> CEST Resolved - The SSO issue has been resolved. Access should return to normal as systems propagate the change. Thank you for your patience! Mar <var data-var='date'>31</var>, <var data-var='time'>11:32</var> CEST Update - We have identified that the SSO issue affects a very small number of customers with specific configurations. As a workaround, users can log in using email and password if their account allows it. Mar <var data-var='date'>31</var>, <var data-var='time'>10:12</var> CEST Identified - We are aware of an issue where SSO login may not work for users from agency partner accounts. Our team is investigating, and we will provide updates as soon as possible. Thank you for your patience.

SSO unavailable for certain partner accounts

Mar <var data-var='date'>29</var>, <var data-var='time'>12:43</var> CET Completed - Migration has concluded successfully. The data has been migrated, and the new dashboard has been deployed. Thank you for your patience. Mar <var data-var='date'>29</var>, <var data-var='time'>12:41</var> CET Update - Migration has concluded successfully. The data has been migrated, and the new dashboard has been deployed. Thank you for your patience. Mar <var data-var='date'>29</var>, <var data-var='time'>12:40</var> CET Update - This issue has now been resolved. (list if there’s any action/caution required from our users. Such as republishing, refreshing and/or longer publishing times.) Mar <var data-var='date'>29</var>, <var data-var='time'>12:40</var> CET Update - Migration has concluded successfully. The data has been migrated, and the new dashboard has been deployed. Thank you for your patience. Mar <var data-var='date'>29</var>, <var data-var='time'>10:40</var> CET Update - SSO is now available again, thank you for your patience while we resolved the issue. The migration is complete, and the new dashboard has been deployed. We are continuing to monitor the infrastructure and individual applications for any potential issues. Mar <var data-var='date'>29</var>, <var data-var='time'>09:43</var> CET Update - Migration is progressing as expected, and data migration is still ongoing. SSO is temporarily unavailable while we update the configuration. We appreciate your patience and apologize for any inconvenience. Mar <var data-var='date'>29</var>, <var data-var='time'>06:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>24</var>, <var data-var='time'>11:32</var> CET Scheduled - Due to account data migration, you may experience intermittent access issues to certain features. We expect the maintenance to be completed within a 24-hour window. Updates will be provided on the status page as the process progresses.

Potential inaccessibility to features

Jan <var data-var='date'> 8</var>, <var data-var='time'>09:08</var> CET Resolved - The issue causing images to not load for some users has been identified and resolved. Our team has implemented a fix, and all systems are now fully operational.

Images Not Loading

Nov <var data-var='date'>22</var>, <var data-var='time'>12:11</var> CET Resolved - This incident has been resolved. Nov <var data-var='date'>22</var>, <var data-var='time'>11:38</var> CET Update - We are continuing to work on a fix for this issue. Nov <var data-var='date'>22</var>, <var data-var='time'>11:35</var> CET Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>22</var>, <var data-var='time'>11:31</var> CET Investigating - We are currently experiencing downtime with Foleon Analytics. Our team is actively working to resolve the issue as quickly as possible.

Downtime Foleon Analytics

Oct <var data-var='date'> 3</var>, <var data-var='time'>08:02</var> CEST Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 3</var>, <var data-var='time'>07:50</var> CEST Verifying - Verification is currently underway for the maintenance items. Oct <var data-var='date'> 3</var>, <var data-var='time'>06:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 2</var>, <var data-var='time'>14:28</var> CEST Scheduled - The infrastructure responsible for global settings configurations will be upgraded. During this period, there may be a delay in the effective application of settings changes.

Sep <var data-var='date'>30</var>, <var data-var='time'>15:32</var> CEST Resolved - The issue has been successfully resolved. However, changes made to the Doc settings and Global Doc settings between 11:50 and 15:20 CEST may not have been saved. Therefore, it is necessary to reapply these Doc settings and Global Doc settings and republish the affected Docs. Sep <var data-var='date'>30</var>, <var data-var='time'>15:22</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>30</var>, <var data-var='time'>14:59</var> CEST Update - We are currently experiencing an outage with one of our database hosts. To ensure continued service, we are in the process of migrating our databases to a different region. Sep <var data-var='date'>30</var>, <var data-var='time'>14:19</var> CEST Identified - We are currently experiencing an outage with one of our database hosts. To ensure continued service, we are in the process of migrating our databases to a different region. Sep <var data-var='date'>30</var>, <var data-var='time'>14:05</var> CEST Investigating - The Foleon platform is currently experiencing technical difficulties. The Development team is working to resolve the issue.

Is Foleon down?

Foleon status is UP

Lastest published events

Scheduled database maintenance — rolling restarts expected

Scheduled database maintenance — brief rolling restarts expected

Maintenance

Foleon Services, Components and Regions

Recent Foleon events

Scheduled database maintenance — rolling restarts expected

Scheduled database maintenance — brief rolling restarts expected

Maintenance

Maintenance

Scheduled Maintenance — CDN

Media Library Issue