Jun <var data-var='date'>16</var>, <var data-var='time'>08:30</var> MDT Resolved - There was an issue with the Completed Document Upload feature that prevented completed documents from being saved correctly to the loans. We released a fix that resolves the issue this afternoon. Any document uploads that were attempted during the incident may need to be deleted and re-uploaded to ensure they are stored correctly. Reach out to support@floify.com if you have any questions.

Completed Document Upload Failures

Jun <var data-var='date'>16</var>, <var data-var='time'>01:00</var> MDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>15</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>15</var>, <var data-var='time'>13:02</var> MDT Scheduled - Floify will be undergoing a scheduled maintenance on June 15 from 11:00pm to June 16 1:00am MDT (1:00am to 3:00am EDT). During this time, the application will be unavailable, and all user access will be temporarily suspended. Release notes will be posted on help.floify.com after the release.

Floify Scheduled Maintenance (11 pm MT / 1 am ET)

Jun <var data-var='date'> 1</var>, <var data-var='time'>15:43</var> MDT Resolved - This incident has ben resolved. Jun <var data-var='date'> 1</var>, <var data-var='time'>14:41</var> MDT Monitoring - A fix for this issue has been implemented and we are monitoring the system. Jun <var data-var='date'> 1</var>, <var data-var='time'>13:03</var> MDT Identified - We are actively working to resolve latency issues within prospect applications. Applications should still be accessible, although you may experience delays in loading. Users can continue working within the applications once they have loaded.

Latency issues with Prospect Application Workflows

May <var data-var='date'>22</var>, <var data-var='time'>03:00</var> MDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>11:17</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on May 21st from 11:00 PM to 3:00 AM (next day) MDT (May 22nd 1:00 AM to 5:00AM EDT). During this time the application will be unavailable. Release notes will be posted on help.floify.com after the release

Floify Scheduled Maintenance (11:00PM MT / 1:00AM ET)

Apr <var data-var='date'>30</var>, <var data-var='time'>03:00</var> MDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>29</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>29</var>, <var data-var='time'>12:45</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on April 29th from 11:00 PM to 3:00 AM (next day) MDT (April 30th 1:00 AM to 5:00AM EDT). During this time the application will be unavailable. Release notes will be posted on help.floify.com after the release

Apr <var data-var='date'>14</var>, <var data-var='time'>13:54</var> MDT Resolved - We have implemented a fix and users should be able to change their password as needed moving forward. Apr <var data-var='date'>14</var>, <var data-var='time'>11:33</var> MDT Investigating - We are investigating reports of borrower and realtor accounts having difficulty changing or resetting passwords.

Password Reset and Changing Issues

Apr <var data-var='date'>14</var>, <var data-var='time'>03:00</var> MDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>13</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>13</var>, <var data-var='time'>12:23</var> MDT Update - We will be undergoing scheduled maintenance during this time. Apr <var data-var='date'>13</var>, <var data-var='time'>23:00</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on April 13th from 11:00 PM to 3:00 AM (next day) MDT (April 14th 1:00 AM to 5:00AM EDT). During this time the application will be unavailable. Release notes will be posted on help.floify.com after the release

Mar <var data-var='date'>31</var>, <var data-var='time'>03:00</var> MDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>30</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>30</var>, <var data-var='time'>13:11</var> MDT Update - We will be undergoing scheduled maintenance during this time. Mar <var data-var='date'>30</var>, <var data-var='time'>23:00</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on March 30th from 11:00 PM to 3:00 AM (next day) MDT (March 31st 1:00 AM to 5:00AM EDT). During this time the application will be unavailable. Release notes will be posted on help.floify.com after the release.

Mar <var data-var='date'>25</var>, <var data-var='time'>03:00</var> MDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>24</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>24</var>, <var data-var='time'>12:05</var> MDT Update - We will be undergoing scheduled maintenance during this time. Mar <var data-var='date'>24</var>, <var data-var='time'>12:04</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on March 24th from 11:00 PM to 3:00 AM (next day) MDT (March 25th 1:00 AM to 5:00AM EDT). During this time the application will be unavailable.

Mar <var data-var='date'>12</var>, <var data-var='time'>02:00</var> MDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>11</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>11</var>, <var data-var='time'>15:38</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on March 11th from 11:00 PM to 2:00 AM (next day) MT  (1:00 AM to 4:00AM EDT). During this time the application will be unavailable.

[Scheduled] Floify Scheduled Maintenance (11 PM MT/1:00 AM ET)

Mar <var data-var='date'>11</var>, <var data-var='time'>09:18</var> MDT Resolved - We have seen the system operating correctly after implementing a fix. This has been resolved. Mar <var data-var='date'>10</var>, <var data-var='time'>11:34</var> MDT Update - We are continuing to investigate this issue. Mar <var data-var='date'>10</var>, <var data-var='time'>11:32</var> MDT Update - We are seeing some improvement, but are still investigating the root and the persistence of delays. We will post another update later today as more information becomes available. Mar <var data-var='date'> 9</var>, <var data-var='time'>16:52</var> MDT Investigating - Our Byte system tasks are running slower than normal and we are investigating the root cause. Loan creation and other tasks are still processing, and should run without intervention. Our team is looking for resolution to these delays actively.

Byte Integration tasks are delayed

Mar <var data-var='date'> 5</var>, <var data-var='time'>03:00</var> MST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 4</var>, <var data-var='time'>23:00</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 4</var>, <var data-var='time'>10:48</var> MST Scheduled - Floify will be undergoing scheduled maintenance on March 4th from 11:00 PM to 3:00 AM (next day) MDT (March 5th from 1:00 AM to 5:00 AM EDT). During this time the application will be unavailable.

Floify Scheduled Maintenance (11 PM MT/3:00 AM ET)

Mar <var data-var='date'> 4</var>, <var data-var='time'>03:00</var> MST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 3</var>, <var data-var='time'>23:00</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 3</var>, <var data-var='time'>11:42</var> MST Scheduled - Floify will be undergoing scheduled maintenance on March 3rd from 11:00 PM to 3:00 AM (next day) MDT  (1:00 AM to 5:00AM EDT). During this time the application will be unavailable.

Mar <var data-var='date'> 2</var>, <var data-var='time'>17:32</var> MST Resolved - We have implemented a fix, and email should begin sending again. We are seeing this working now, and we will monitor the fix to ensure stability with this feature. Mar <var data-var='date'> 2</var>, <var data-var='time'>16:10</var> MST Investigating - We are investigating an issue with delivery of Recent Borrower Upload Notifications not being sent correctly.

Recent Borrower Upload Notifications Not Sending

Feb <var data-var='date'>27</var>, <var data-var='time'>09:25</var> MST Resolved - We have seen this remain stable after a fix appears to have been made by Microsoft yesterday. Feb <var data-var='date'>26</var>, <var data-var='time'>11:05</var> MST Monitoring - We are seeing delivery to Microsoft email addresses return to normal. We will continue to monitor. Feb <var data-var='date'>25</var>, <var data-var='time'>17:00</var> MST Update - We are continuing to monitor this situation and will provide an update tomorrow or as one becomes available. If you need any support or information, please reach out to us at support@floify.com. Feb <var data-var='date'>25</var>, <var data-var='time'>13:36</var> MST Identified - The issue has been identified as a delivery issue to Microsoft domains. This appears to be a broad spread issue with Microsoft's servers, although we are working with our mail delivery vendor to identify any options for recourse that we can take. While we await resolution from Microsoft, we recommend monitoring communications with users. Feb <var data-var='date'>25</var>, <var data-var='time'>13:03</var> MST Investigating - We are receiving reports that emails are having delay and delivery issue when coming out from our servers. We are reviewing for a cause and solution actively.

Email Delivery Issues when using Floify Mail Server

Feb <var data-var='date'>11</var>, <var data-var='time'>03:00</var> MST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>10</var>, <var data-var='time'>23:00</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>10</var>, <var data-var='time'>12:17</var> MST Update - We will be undergoing scheduled maintenance during this time. Feb <var data-var='date'>10</var>, <var data-var='time'>12:17</var> MST Scheduled - Floify will be undergoing scheduled maintenance from February 10th at 11:00 PM to February 11th at 3:00 AM MDT (February 11th 1:00 AM to 5:00 AM EDT). During this time the application will be unavailable. Release note will be posted on help.floify.com after release.

Floify Scheduled Maintenance (11 PM MT/1:00 AM ET)

Jan <var data-var='date'>23</var>, <var data-var='time'>08:58</var> MST Resolved - Microsoft has reported that their systems have returned to normal function. Email delivery and other functionality should now work as expected. Please reach out if you need any support. Jan <var data-var='date'>22</var>, <var data-var='time'>15:59</var> MST Update - We are continuing to monitor this. The impact has remained minimal to our system, but will continue monitoring until we see the all clear from Microsoft. Jan <var data-var='date'>22</var>, <var data-var='time'>15:01</var> MST Monitoring - We have received reports of outages across the Microsoft platform. While our system remains stable, systems connected through Microsoft may experience issue, including email delivery of notifications and MFA codes. If you have any issue accessing the system, reach out to us at support@floify.com. We will provide an update as we find more information about the Microsoft outage.

Microsoft Outage Reports

Jan <var data-var='date'>20</var>, <var data-var='time'>15:28</var> MST Resolved - This issue has been resolved. Please reach out to support@floify.com if you need any assistance. Jan <var data-var='date'>20</var>, <var data-var='time'>12:38</var> MST Update - Encompass has reported a restoration of functionality. We will restart any failed tasks and monitor for full resolution. Jan <var data-var='date'>20</var>, <var data-var='time'>11:07</var> MST Monitoring - Encompass/ICE has reported system latency. This may have an impact on connected systems, including disclosures delivery and processes. We are monitoring the situation with them. If impacted, you can follow along on their status page as well: https://emstatuscenter.elliemae.com/ After the issue is resolved, our team can help restarting any failed tasks.

Encompass Connectivity Issues

Jan <var data-var='date'> 9</var>, <var data-var='time'>11:02</var> MST Resolved - We are seeing that this issue is fully resolved. If you are still experiencing issue, clearing your browser's cache and browsing data will resolve any issue. At that, after performing that step, please let us know if you have any further issues by reaching out to us at support@floify.com. Jan <var data-var='date'> 9</var>, <var data-var='time'>10:52</var> MST Monitoring - We have identified the root of the issue and implemented a fix. The system should be accessible soon as it the implemented fix finalizes. We will post a final update once we have seen it fully cleared. Jan <var data-var='date'> 9</var>, <var data-var='time'>10:30</var> MST Investigating - We are currently investigating an app outage preventing users from accessing our systems. We will update this page with more information as it becomes available.

App Outages

Dec <var data-var='date'>18</var>, <var data-var='time'>16:08</var> MST Resolved - We have rolled out a fix for this issue and are seeing milestone communications send out as expected. Dec <var data-var='date'>18</var>, <var data-var='time'>14:16</var> MST Identified - We have identified the issue is restricted to milestone updates that are also sending out a text message update. We will be rolling out a hotfix shortly to resolve this issue. Dec <var data-var='date'>18</var>, <var data-var='time'>13:57</var> MST Investigating - We are reviewing reports of duplicate notifications being sent out for milestones checked off from the LOS. We will post an update as we identify the root of the issue.

Duplicate Milestone Check-Off Notifications

Dec <var data-var='date'>11</var>, <var data-var='time'>11:00</var> MST Resolved - This incident is resolved. We have seen all tasks catch back up and functionality has been restored. Dec <var data-var='date'>11</var>, <var data-var='time'>10:28</var> MST Monitoring - A fix has been implemented and we are seeing system tasks catch back up with the sync. We will continue to monitor the integration to ensure there are no outstanding issues. Dec <var data-var='date'>11</var>, <var data-var='time'>09:45</var> MST Investigating - We are currently investigating reports of issues connecting to Encompass with the integration between our system and theirs. Document uploads, file creation, and disclosures delivery may be impacted. As we have more information, we will provide an update here.

Encompass Integration Issues

Dec <var data-var='date'> 3</var>, <var data-var='time'>01:00</var> MST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 2</var>, <var data-var='time'>23:00</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 1</var>, <var data-var='time'>13:48</var> MST Scheduled - Floify will be undergoing a scheduled maintenance on December 2nd from 11:00pm to December 3rd 1:00am MDT (1:00am to 3:00am EDT). During this time, the application will be unavailable, and all user access will be temporarily suspended. Release notes will be posted on help.floify.com after the release.

Floify Scheduled Maintenance (11pm MT / 1am ET)

Dec <var data-var='date'> 2</var>, <var data-var='time'>08:58</var> MST Resolved - This issue has been resolved and we have seen service restored in full. Dec <var data-var='date'> 1</var>, <var data-var='time'>14:59</var> MST Monitoring - We are seeing improvement to delivery from most networks. There are still some reports of delay, but have received notice from Twilio of improvements to performance. If you are trying to receive the MFA text message, please give the network a few minutes if you have not received it. Dec <var data-var='date'> 1</var>, <var data-var='time'>10:53</var> MST Identified - Our SMS provider, Twilio, has reported delays for SMS messaging, which may impact outbound messaging from our system, including Multi-Factor Authentication (MFA). We are working with our partners to monitor the resolution of the issue and will post updates. In the meantime, if you need help accessing your account, please follow the standard MFA process. We recommend setting your MFA method to have both email and SMS options to ensure access.

SMS Delivery Issues

Oct <var data-var='date'>20</var>, <var data-var='time'>17:05</var> MDT Resolved - Amazon is reporting that the issue has now been resolved: https://health.aws.amazon.com/health/status The Floify app is working as expected. Oct <var data-var='date'>20</var>, <var data-var='time'>15:36</var> MDT Monitoring - Update - Our systems are now fully operational, and any prior service interruptions due to the AWS outage have been resolved on our end. AWS has confirmed they are in the final stages of restoring full global functionality, which is expected within the next two hours. We are actively monitoring our infrastructure and will continue to post updates if anything changes. Thank you for your patience and understanding. Oct <var data-var='date'>20</var>, <var data-var='time'>08:40</var> MDT Investigating - We are currently experiencing intermittent service interruptions affecting some users, which are due to an ongoing AWS outage impacting multiple services. You can learn more about the outage here: https://health.aws.amazon.com/health/status Our Engineering and Operations teams are actively monitoring the situation and will continue to assess impact to Floify systems. We will provide updates here as we learn more from AWS and our internal assessments. Thank you for your patience.

AWS - Intermittent Service Interruptions

Oct <var data-var='date'>15</var>, <var data-var='time'>01:00</var> MDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>14</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>14</var>, <var data-var='time'>13:19</var> MDT Scheduled - Floify will be undergoing a scheduled maintenance on October 14th from 11:00pm to October 15th 1:00am MDT (1:00am to 3:00am EDT). During this time, the application will be unavailable, and all user access will be temporarily suspended. Release notes will be posted on help.floify.com after the release.

Is Floify down?

Floify status is UP

Lastest published events

Completed Document Upload Failures

Floify Scheduled Maintenance (11 pm MT / 1 am ET)

Latency issues with Prospect Application Workflows

Floify Services, Components and Regions

Recent Floify events

Completed Document Upload Failures

Floify Scheduled Maintenance (11 pm MT / 1 am ET)

Latency issues with Prospect Application Workflows

Floify Scheduled Maintenance (11:00PM MT / 1:00AM ET)

Floify Scheduled Maintenance (11:00PM MT / 1:00AM ET)

Password Reset and Changing Issues

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Is Floify down?

Floify status is UP

Lastest published events

Completed Document Upload Failures

Floify Scheduled Maintenance (11 pm MT / 1 am ET)

Latency issues with Prospect Application Workflows

Floify Services, Components and Regions

Recent Floify events

Completed Document Upload Failures

Floify Scheduled Maintenance (11 pm MT / 1 am ET)

Latency issues with Prospect Application Workflows

Floify Scheduled Maintenance (11:00PM MT / 1:00AM ET)

Floify Scheduled Maintenance (11:00PM MT / 1:00AM ET)

Password Reset and Changing Issues

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!