Sep <var data-var='date'>29</var>, <var data-var='time'>23:00</var> MDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>29</var>, <var data-var='time'>22:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>29</var>, <var data-var='time'>10:30</var> MDT Scheduled - Floify will be undergoing a scheduled maintenance on September 29th from 10:00pm to 11:00pm MDT (September 30th 12:00am to 1:00am EDT). During this time, the application will be unavailable, and all user access will be temporarily suspended. Release notes will be posted on help.floify.com after the release.

Floify Scheduled Maintenance (10pm MT / 12am ET)

Sep <var data-var='date'>17</var>, <var data-var='time'>11:05</var> MDT Resolved - This incident has been resolved Sep <var data-var='date'>17</var>, <var data-var='time'>09:19</var> MDT Monitoring - A fix has been implemented and we are monitoring manual prospect conversion to ensure everything is now working as expected. If you experienced any issues and need further assistance, please reach out to us at support@floify.com. Thank you. Sep <var data-var='date'>17</var>, <var data-var='time'>08:43</var> MDT Identified - We have received reports of prospect conversion failures in the app and will be releasing a fix for this issue shortly. An update will be posted once the fix is live.

Prospect Conversion Issues

Sep <var data-var='date'>16</var>, <var data-var='time'>22:54</var> MDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>16</var>, <var data-var='time'>22:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>16</var>, <var data-var='time'>13:15</var> MDT Scheduled - Floify will be undergoing a scheduled maintenance on September 16th from 10:00pm to September 17th 1:00am MDT (12:00am to 3:00am EDT). During this time, the application will be unavailable, and all user access will be temporarily suspended. Release notes will be posted on help.floify.com after the release.

Sep <var data-var='date'>11</var>, <var data-var='time'>15:49</var> MDT Resolved - This issue has been resolved. New eSign packages are delivering as expected. If you need any assistance, feel free to reach out to our team. Sep <var data-var='date'>11</var>, <var data-var='time'>13:03</var> MDT Update - For any existing packages that experienced the issue, our team is still working to find a path to restore the needed access to sign. We will be releasing an update that will help with resolving many of the outstanding cases. If you have any outstanding instances of issues, please reach out to support@floify.com and our team is happy to assist and track resolution with you directly. Sep <var data-var='date'>11</var>, <var data-var='time'>10:19</var> MDT Update - We are seeing functionality consistently restored for new packages. For any existing packages that experienced the issue, our team is still working to find a path to restore the needed access to sign. We will post another update within the next 2 hours. If you have any outstanding instances of issues, please reach out to support@floify.com and our team is happy to assist and track resolution with you directly. Sep <var data-var='date'>11</var>, <var data-var='time'>00:33</var> MDT Monitoring - A fix has been implemented and impacted eSign packages are being reviewed. Sep <var data-var='date'>10</var>, <var data-var='time'>17:53</var> MDT Investigating - We are investigating reports of multiple issues with eSign packages. In some cases, eSignature package links are inaccessible and result in a blank page. Additionally, some Encompass Disclosures packages are stripping out some signature coordinates. While we investigate, please send any instances of issue to us at support@floify.com so we can assist with tracking and resolving your issues.

Floify eSign Issues

Aug <var data-var='date'>26</var>, <var data-var='time'>01:00</var> MDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>25</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>25</var>, <var data-var='time'>13:28</var> MDT Scheduled - Floify will be undergoing a scheduled maintenance on August 25th from 11:00pm to August 26th 1:00am MDT (1:00am to 3:00am EDT). During this time, the application will be unavailable, and all user access will be temporarily suspended. Release notes will be posted on help.floify.com after the release.

Floify Scheduled Maintenance (11pm MT / 1am ET)

Aug <var data-var='date'>20</var>, <var data-var='time'>17:24</var> MDT Resolved - This incident has been resolved. Aug <var data-var='date'>20</var>, <var data-var='time'>16:41</var> MDT Monitoring - A fix has been implemented and we are monitoring notification delivery. Aug <var data-var='date'>20</var>, <var data-var='time'>13:21</var> MDT Identified - We have identified the issue and are working to implement a resolution. Aug <var data-var='date'>20</var>, <var data-var='time'>11:33</var> MDT Investigating - We are investigating reports that LOS-synced milestone notification settings may not be honored in some cases, resulting in milestone emails being sent when email notifications are disabled. Our team is actively investigating the issue and working to identify the scope and resolution. We will provide updates as more information becomes available.

Milestone Delivery Issues

Aug <var data-var='date'>13</var>, <var data-var='time'>13:14</var> MDT Resolved - This issue has been resolved Aug <var data-var='date'>13</var>, <var data-var='time'>10:07</var> MDT Identified - We have identified an issue with Pre-Approval Letter (PAL) generation within Realtor and Partner accounts. We are actively working on implementing a fix.

Realtors and Partners unable to generate Pre-Approval Letters

Aug <var data-var='date'> 5</var>, <var data-var='time'>23:39</var> MDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 5</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 5</var>, <var data-var='time'>14:35</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on August 5th from 11:00 PM to 1:00 AM (next day) MDT (August 6th 1:00 AM to 3:00AM EDT). During this time the application will be unavailable. Release notes will be posted on help.floify.com after the release

Jul <var data-var='date'>30</var>, <var data-var='time'>01:00</var> MDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>29</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>29</var>, <var data-var='time'>12:42</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on July 29th from 11:00 PM to 1:00 AM (next day) MDT (July 30th 1:00 AM to 3:00AM EDT). During this time the application will be unavailable. Release notes will be posted on help.floify.com after the release

Jul <var data-var='date'>21</var>, <var data-var='time'>19:03</var> MDT Resolved - This issue has ben resolved. Jul <var data-var='date'>21</var>, <var data-var='time'>16:52</var> MDT Investigating - We are currently investigating an issue with Realtor and Partner Access. Realtors and Partners affiliated with loans may be unable to access their account.

Realtor and Partner Access Issue

Jul <var data-var='date'>20</var>, <var data-var='time'>23:24</var> MDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>20</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>20</var>, <var data-var='time'>13:19</var> MDT Scheduled - Floify will be undergoing a scheduled maintenance on July 20 from 11:00pm to July 21 1:00am MDT (1:00am to 3:00am EDT). During this time, the application will be unavailable, and all user access will be temporarily suspended. Release notes will be posted on help.floify.com after the release.

Jul <var data-var='date'>14</var>, <var data-var='time'>09:14</var> MDT Resolved - This issue has been resolved. Jul <var data-var='date'>13</var>, <var data-var='time'>18:29</var> MDT Monitoring - A fix has been implemented. Our team is now resolving outstanding instances of the issue. Moving forward, disclosures should run through as normal. We will continue monitoring for stability and provide an update tomorrow. Jul <var data-var='date'>13</var>, <var data-var='time'>15:19</var> MDT Identified - The issue has been identified and our team is working to release a resolution to this as soon as possible. Another update will be provided when the fix has been scheduled for deployment. Jul <var data-var='date'>13</var>, <var data-var='time'>11:27</var> MDT Investigating - We are currently investigating an issue with Disclosure Delivery for packages after the release of the Encompass update 26.2. We will provide an update as soon as more information is available.

Encompass Disclosures Delivery Issues

Jul <var data-var='date'>13</var>, <var data-var='time'>15:05</var> MDT Resolved - A resolution has been provided and our partners at Twilio are reporting a return to expected delivery for T-Mobile. Please feel free to reach out if you need any assistance. Jul <var data-var='date'>13</var>, <var data-var='time'>10:02</var> MDT Monitoring - SMS messages sent from Floify may be delayed. Our SMS Provider, Twilio, is currently reporting network delays with T-Mobile, which can impact outbound SMS communications from our system, including the Multi-Factor Authentication (MFA) feature. While we monitor this issue, if you have any difficulty logging in due to your MFA method being set on T-Mobile, you can reach out to your admin team or to our support team for assistance resetting your method. We recommend adding email as a method in addition to SMS, along with using the backup codes provided when the feature is initially set up. We will provide update as it becomes available to us here.

SMS Delivery Delays

Jun <var data-var='date'>16</var>, <var data-var='time'>08:30</var> MDT Resolved - There was an issue with the Completed Document Upload feature that prevented completed documents from being saved correctly to the loans. We released a fix that resolves the issue this afternoon. Any document uploads that were attempted during the incident may need to be deleted and re-uploaded to ensure they are stored correctly. Reach out to support@floify.com if you have any questions.

Completed Document Upload Failures

Jun <var data-var='date'>16</var>, <var data-var='time'>01:00</var> MDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>15</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>15</var>, <var data-var='time'>13:02</var> MDT Scheduled - Floify will be undergoing a scheduled maintenance on June 15 from 11:00pm to June 16 1:00am MDT (1:00am to 3:00am EDT). During this time, the application will be unavailable, and all user access will be temporarily suspended. Release notes will be posted on help.floify.com after the release.

Floify Scheduled Maintenance (11 pm MT / 1 am ET)

Jun <var data-var='date'> 1</var>, <var data-var='time'>15:43</var> MDT Resolved - This incident has ben resolved. Jun <var data-var='date'> 1</var>, <var data-var='time'>14:41</var> MDT Monitoring - A fix for this issue has been implemented and we are monitoring the system. Jun <var data-var='date'> 1</var>, <var data-var='time'>13:03</var> MDT Identified - We are actively working to resolve latency issues within prospect applications. Applications should still be accessible, although you may experience delays in loading. Users can continue working within the applications once they have loaded.

Latency issues with Prospect Application Workflows

May <var data-var='date'>22</var>, <var data-var='time'>03:00</var> MDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>21</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>11:17</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on May 21st from 11:00 PM to 3:00 AM (next day) MDT (May 22nd 1:00 AM to 5:00AM EDT). During this time the application will be unavailable. Release notes will be posted on help.floify.com after the release

Floify Scheduled Maintenance (11:00PM MT / 1:00AM ET)

Apr <var data-var='date'>30</var>, <var data-var='time'>03:00</var> MDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>29</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>29</var>, <var data-var='time'>12:45</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on April 29th from 11:00 PM to 3:00 AM (next day) MDT (April 30th 1:00 AM to 5:00AM EDT). During this time the application will be unavailable. Release notes will be posted on help.floify.com after the release

Apr <var data-var='date'>14</var>, <var data-var='time'>13:54</var> MDT Resolved - We have implemented a fix and users should be able to change their password as needed moving forward. Apr <var data-var='date'>14</var>, <var data-var='time'>11:33</var> MDT Investigating - We are investigating reports of borrower and realtor accounts having difficulty changing or resetting passwords.

Password Reset and Changing Issues

Apr <var data-var='date'>14</var>, <var data-var='time'>03:00</var> MDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>13</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>13</var>, <var data-var='time'>12:23</var> MDT Update - We will be undergoing scheduled maintenance during this time. Apr <var data-var='date'>13</var>, <var data-var='time'>23:00</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on April 13th from 11:00 PM to 3:00 AM (next day) MDT (April 14th 1:00 AM to 5:00AM EDT). During this time the application will be unavailable. Release notes will be posted on help.floify.com after the release

Mar <var data-var='date'>31</var>, <var data-var='time'>03:00</var> MDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>30</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>30</var>, <var data-var='time'>13:11</var> MDT Update - We will be undergoing scheduled maintenance during this time. Mar <var data-var='date'>30</var>, <var data-var='time'>23:00</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on March 30th from 11:00 PM to 3:00 AM (next day) MDT (March 31st 1:00 AM to 5:00AM EDT). During this time the application will be unavailable. Release notes will be posted on help.floify.com after the release.

Mar <var data-var='date'>25</var>, <var data-var='time'>03:00</var> MDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>24</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>24</var>, <var data-var='time'>12:05</var> MDT Update - We will be undergoing scheduled maintenance during this time. Mar <var data-var='date'>24</var>, <var data-var='time'>12:04</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on March 24th from 11:00 PM to 3:00 AM (next day) MDT (March 25th 1:00 AM to 5:00AM EDT). During this time the application will be unavailable.

Mar <var data-var='date'>12</var>, <var data-var='time'>02:00</var> MDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>11</var>, <var data-var='time'>23:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>11</var>, <var data-var='time'>15:38</var> MDT Scheduled - Floify will be undergoing scheduled maintenance on March 11th from 11:00 PM to 2:00 AM (next day) MT  (1:00 AM to 4:00AM EDT). During this time the application will be unavailable.

[Scheduled] Floify Scheduled Maintenance (11 PM MT/1:00 AM ET)

Mar <var data-var='date'>11</var>, <var data-var='time'>09:18</var> MDT Resolved - We have seen the system operating correctly after implementing a fix. This has been resolved. Mar <var data-var='date'>10</var>, <var data-var='time'>11:34</var> MDT Update - We are continuing to investigate this issue. Mar <var data-var='date'>10</var>, <var data-var='time'>11:32</var> MDT Update - We are seeing some improvement, but are still investigating the root and the persistence of delays. We will post another update later today as more information becomes available. Mar <var data-var='date'> 9</var>, <var data-var='time'>16:52</var> MDT Investigating - Our Byte system tasks are running slower than normal and we are investigating the root cause. Loan creation and other tasks are still processing, and should run without intervention. Our team is looking for resolution to these delays actively.

Byte Integration tasks are delayed

Mar <var data-var='date'> 5</var>, <var data-var='time'>03:00</var> MST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 4</var>, <var data-var='time'>23:00</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 4</var>, <var data-var='time'>10:48</var> MST Scheduled - Floify will be undergoing scheduled maintenance on March 4th from 11:00 PM to 3:00 AM (next day) MDT (March 5th from 1:00 AM to 5:00 AM EDT). During this time the application will be unavailable.

Is Floify down?

Floify status is UP

Lastest published events

Floify Scheduled Maintenance (10pm MT / 12am ET)

Prospect Conversion Issues

Floify Scheduled Maintenance (10pm MT / 12am ET)

Floify Services, Components and Regions

Recent Floify events

Floify Scheduled Maintenance (10pm MT / 12am ET)

Prospect Conversion Issues

Floify Scheduled Maintenance (10pm MT / 12am ET)

Floify eSign Issues

Floify Scheduled Maintenance (11pm MT / 1am ET)

Milestone Delivery Issues