THIS IS A SCHEDULED EVENT Aug <var data-var='date'>24</var>, <var data-var='time'>09:00</var> - <var data-var='time'>10:00</var> EDT Aug <var data-var='date'>21</var>, <var data-var='time'>12:33</var> EDT Scheduled - We will be performing scheduled maintenance and upgrades to our live and recorded video stream system. During this time, our systems may experience temporary downtime or limited availability. This maintenance is necessary to ensure continued reliability, performance, and security of our services. What to Expect: Brief interruptions in live and recorded video may be observed.

Scheduled Video System Maintenance

Aug <var data-var='date'> 4</var>, <var data-var='time'>19:16</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'> 4</var>, <var data-var='time'>16:18</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 4</var>, <var data-var='time'>16:06</var> EDT Identified - The issue has been identified and a fix is being implemented.

Nova application down completely

Jul <var data-var='date'>28</var>, <var data-var='time'>04:00</var> EDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>28</var>, <var data-var='time'>02:56</var> EDT Verifying - Verification is currently underway for the maintenance items. Jul <var data-var='date'>28</var>, <var data-var='time'>01:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>23</var>, <var data-var='time'>13:36</var> EDT Scheduled - We will be performing scheduled maintenance and upgrades to our databases. During this time, our systems may experience temporary downtime or limited availability. This maintenance is necessary to ensure continued reliability, performance, and security of our services. What to Expect: Brief periods when services or applications may be unavailable or slower than usual.

Scheduled Database Maintenance

Jul <var data-var='date'>12</var>, <var data-var='time'>01:09</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'>12</var>, <var data-var='time'>00:28</var> EDT Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>12</var>, <var data-var='time'>00:20</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>12</var>, <var data-var='time'>00:05</var> EDT Investigating - We are currently investigating an issue where audio hotlist hits are delayed Events are still being processed successfully and will be accessible when normal operations resume

Audio Hotlist Hits Delayed

Jul <var data-var='date'> 6</var>, <var data-var='time'>11:35</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'> 6</var>, <var data-var='time'>10:26</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 6</var>, <var data-var='time'>08:10</var> EDT Investigating - We are currently investigating an issue where hotlist hits are delayed.

Hotlist Hits Delayed

Jul <var data-var='date'> 5</var>, <var data-var='time'>12:41</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'> 4</var>, <var data-var='time'>22:15</var> EDT Update - We are still experiencing audio hit delays however LPR hotlist hits are no longer delayed Jul <var data-var='date'> 4</var>, <var data-var='time'>21:17</var> EDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'> 4</var>, <var data-var='time'>21:17</var> EDT Investigating - We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resume

Jun <var data-var='date'>25</var>, <var data-var='time'>10:13</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>25</var>, <var data-var='time'>09:22</var> EDT Investigating - We are currently investigating an issue that live streams have trouble loading.

Live streams have loading issues

Jun <var data-var='date'> 8</var>, <var data-var='time'>16:52</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'> 8</var>, <var data-var='time'>15:28</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 8</var>, <var data-var='time'>15:09</var> EDT Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'> 8</var>, <var data-var='time'>14:42</var> EDT Update - We are continuing to investigate this issue. Jun <var data-var='date'> 8</var>, <var data-var='time'>14:40</var> EDT Investigating - We are currently investigating this issue.

Analytics page not loading

Jun <var data-var='date'> 5</var>, <var data-var='time'>14:46</var> EDT Resolved - Live streams in FlockOS are stable Jun <var data-var='date'> 5</var>, <var data-var='time'>14:39</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 5</var>, <var data-var='time'>14:30</var> EDT Identified - We have identified the problem. Engineers are now working on shipping a fixed version. Jun <var data-var='date'> 5</var>, <var data-var='time'>13:59</var> EDT Investigating - The resolution has been deployed. We are monitoring to make sure the issue is fully resolved.

Live Video Streams in FlockOS causing app to crash

May <var data-var='date'>25</var>, <var data-var='time'>17:48</var> EDT Resolved - The DNS issue affecting Flock Aerodome customers has been resolved. Operations are now back to normal. May <var data-var='date'>25</var>, <var data-var='time'>17:10</var> EDT Investigating - We are currently investigating a DNS issue affecting Flock Aerodome customers in some regions. Our team is actively working to identify the root cause and restore normal service as quickly as possible.

Flock Aerodome DNS issue

May <var data-var='date'>20</var>, <var data-var='time'>01:29</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>20</var>, <var data-var='time'>01:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>18</var>, <var data-var='time'>11:50</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time.

Database Maintenance

May <var data-var='date'>18</var>, <var data-var='time'>09:52</var> EDT Resolved - This incident has been resolved. May <var data-var='date'>18</var>, <var data-var='time'>09:33</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>18</var>, <var data-var='time'>09:21</var> EDT Investigating - We have identified the issue and are working on a remediation.

Customers cannot connect drone to Aerodome platform

May <var data-var='date'>17</var>, <var data-var='time'>15:37</var> EDT Resolved - This incident has been resolved. May <var data-var='date'>17</var>, <var data-var='time'>13:37</var> EDT Monitoring - We have fixed the issue affecting real-time data. We are still working through historical data, so some older footage may take longer than usual to become searchable. Alerting and other real-time systems are unaffected. May <var data-var='date'>17</var>, <var data-var='time'>11:38</var> EDT Update - We are continuing to work on a fix for this issue. Searches involving exact license plate matches and FreeForm search are unaffected. Alerting and other real-time systems are unaffected. May <var data-var='date'>17</var>, <var data-var='time'>09:28</var> EDT Update - We are continuing to work on a fix for this issue. May <var data-var='date'>17</var>, <var data-var='time'>06:53</var> EDT Identified - Our search system is experiencing intermittent delays ingesting new footage. As a result, recent footage may take longer than usual to become searchable. Alerts and Hot List are unaffected.

Search Ingest Delayed

May <var data-var='date'>14</var>, <var data-var='time'>14:53</var> EDT Resolved - This incident has been resolved. May <var data-var='date'>14</var>, <var data-var='time'>14:43</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>14</var>, <var data-var='time'>14:42</var> EDT Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>14</var>, <var data-var='time'>14:34</var> EDT Investigating - We are currently investigating this issue.

Search degradation

May <var data-var='date'>10</var>, <var data-var='time'>16:37</var> EDT Resolved - The DNS issue affecting Flock Aerodome customers has been resolved. Operations are now back to normal. May <var data-var='date'>10</var>, <var data-var='time'>16:15</var> EDT Investigating - We are currently investigating a DNS issue affecting Flock Aerodome customers in some regions. Our team is actively working to identify the root cause and restore normal service as quickly as possible.

May <var data-var='date'> 6</var>, <var data-var='time'>01:08</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 6</var>, <var data-var='time'>01:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 5</var>, <var data-var='time'>11:28</var> EDT Update - We will be undergoing scheduled maintenance during this time. May <var data-var='date'> 5</var>, <var data-var='time'>11:04</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time. There might be a window of 5 minutes where saving permissions are slow or error. Please retry your saves after the maintenance window.

May <var data-var='date'> 5</var>, <var data-var='time'>01:51</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 5</var>, <var data-var='time'>01:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 4</var>, <var data-var='time'>12:14</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time.

Apr <var data-var='date'>30</var>, <var data-var='time'>01:30</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>30</var>, <var data-var='time'>01:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>29</var>, <var data-var='time'>15:37</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time. Alerts may be temporarily delayed, and alert history may have intermittent errors.

System Maintenance

Apr <var data-var='date'>28</var>, <var data-var='time'>06:23</var> EDT Update - Maintenance has been completed. Apr <var data-var='date'>28</var>, <var data-var='time'>06:15</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>28</var>, <var data-var='time'>06:12</var> EDT Update - Maintenance has begun, a brief outage may be experienced during this process. Apr <var data-var='date'>28</var>, <var data-var='time'>06:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>21</var>, <var data-var='time'>15:58</var> EDT Scheduled - We will be performing scheduled maintenance and upgrades to our databases. During this time, our systems may experience temporary downtime or limited availability. This maintenance is necessary to ensure continued reliability, performance, and security of our services. What to Expect: Brief periods when services or applications may be unavailable or slower than usual.

Apr <var data-var='date'>26</var>, <var data-var='time'>03:01</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'>26</var>, <var data-var='time'>02:11</var> EDT Investigating - We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resume

Apr <var data-var='date'> 7</var>, <var data-var='time'>04:48</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 7</var>, <var data-var='time'>04:47</var> EDT Verifying - Verification is currently underway for the maintenance items. Apr <var data-var='date'> 7</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 6</var>, <var data-var='time'>11:54</var> EDT Scheduled - We will be performing scheduled maintenance and upgrades to our databases. During this time, our systems may experience temporary downtime or limited availability. This maintenance is necessary to ensure continued reliability, performance, and security of our services. What to Expect: Brief periods when services or applications may be unavailable or slower than usual.

Scheduled Database Maintenance - Mobile Applications

Apr <var data-var='date'> 3</var>, <var data-var='time'>20:41</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'> 3</var>, <var data-var='time'>18:47</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'> 3</var>, <var data-var='time'>18:13</var> EDT Update - We are currently testing a fix. Apr <var data-var='date'> 3</var>, <var data-var='time'>17:48</var> EDT Update - We are continuing to work on a fix for this issue. In addition to the components already mentioned, users are currently unable to log into Aerodome. Apr <var data-var='date'> 3</var>, <var data-var='time'>17:38</var> EDT Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'> 3</var>, <var data-var='time'>17:30</var> EDT Investigating - We are currently investigating operational issues within our system Footage is still being processed successfully and will be accessible when normal operations resume

Operational Issues

Apr <var data-var='date'> 3</var>, <var data-var='time'>14:01</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'> 3</var>, <var data-var='time'>13:12</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'> 3</var>, <var data-var='time'>12:10</var> EDT Investigating - We are currently investigating this issue.

Issues with our NCIC Source - hits on that source are currently paused

Apr <var data-var='date'> 3</var>, <var data-var='time'>11:08</var> EDT Resolved - This issue has been resolved. All reads, insights, and alerts are realtime. Apr <var data-var='date'> 3</var>, <var data-var='time'>10:44</var> EDT Monitoring - The cause has been identified and plate reads are now being uploaded. Some cameras will be delayed as they process the backlog. Apr <var data-var='date'> 3</var>, <var data-var='time'>10:37</var> EDT Investigating - Plate reads are currently delayed, footage will be processed upon a fix being implemented.

Plate reads, insights, and alerts delayed

Mar <var data-var='date'>31</var>, <var data-var='time'>00:00</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>30</var>, <var data-var='time'>23:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>30</var>, <var data-var='time'>17:56</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time.

Is Flock Safety down?

Flock Safety status is UP

Lastest published events

Scheduled Video System Maintenance

Nova application down completely

Scheduled Database Maintenance

Flock Safety Services, Components and Regions

Recent Flock Safety events

Scheduled Video System Maintenance

Nova application down completely

Scheduled Database Maintenance

Audio Hotlist Hits Delayed

Hotlist Hits Delayed

Hotlist Hits Delayed