Apr <var data-var='date'> 7</var>, <var data-var='time'>04:48</var> EDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 7</var>, <var data-var='time'>04:47</var> EDT Verifying - Verification is currently underway for the maintenance items.Apr <var data-var='date'> 7</var>, <var data-var='time'>04:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 6</var>, <var data-var='time'>11:54</var> EDT Scheduled - We will be performing scheduled maintenance and upgrades to our databases. During this time, our systems may experience temporary downtime or limited availability. This maintenance is necessary to ensure continued reliability, performance, and security of our services. What to Expect: Brief periods when services or applications may be unavailable or slower than usual.

Scheduled Database Maintenance - Mobile Applications

Apr <var data-var='date'> 3</var>, <var data-var='time'>20:41</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 3</var>, <var data-var='time'>18:47</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'> 3</var>, <var data-var='time'>18:13</var> EDT Update - We are currently testing a fix.Apr <var data-var='date'> 3</var>, <var data-var='time'>17:48</var> EDT Update - We are continuing to work on a fix for this issue. In addition to the components already mentioned, users are currently unable to log into Aerodome.Apr <var data-var='date'> 3</var>, <var data-var='time'>17:38</var> EDT Identified - The issue has been identified and a fix is being implemented.Apr <var data-var='date'> 3</var>, <var data-var='time'>17:30</var> EDT Investigating - We are currently investigating operational issues within our system Footage is still being processed successfully and will be accessible when normal operations resume

Operational Issues

Apr <var data-var='date'> 3</var>, <var data-var='time'>14:01</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'> 3</var>, <var data-var='time'>13:12</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'> 3</var>, <var data-var='time'>12:10</var> EDT Investigating - We are currently investigating this issue.

Issues with our NCIC Source - hits on that source are currently paused

Apr <var data-var='date'> 3</var>, <var data-var='time'>11:08</var> EDT Resolved - This issue has been resolved. All reads, insights, and alerts are realtime.Apr <var data-var='date'> 3</var>, <var data-var='time'>10:44</var> EDT Monitoring - The cause has been identified and plate reads are now being uploaded. Some cameras will be delayed as they process the backlog.Apr <var data-var='date'> 3</var>, <var data-var='time'>10:37</var> EDT Investigating - Plate reads are currently delayed, footage will be processed upon a fix being implemented.

Plate reads, insights, and alerts delayed

Mar <var data-var='date'>31</var>, <var data-var='time'>00:00</var> EDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>30</var>, <var data-var='time'>23:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>30</var>, <var data-var='time'>17:56</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time.

System Maintenance

Mar <var data-var='date'>27</var>, <var data-var='time'>19:17</var> EDT Resolved - This incident has been resolved.Mar <var data-var='date'>27</var>, <var data-var='time'>19:13</var> EDT Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'>27</var>, <var data-var='time'>18:35</var> EDT Investigating - We are currently investigating operational issues within our system. New Search results and Hot List alerts will be delayed. Footage is still being captured successfully and will be accessible when processing issues are resolved.

Footage Ingestion Delayed

Mar <var data-var='date'>26</var>, <var data-var='time'>05:09</var> EDT Resolved - This incident has been resolved.Mar <var data-var='date'>26</var>, <var data-var='time'>05:02</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>26</var>, <var data-var='time'>04:53</var> EDT Investigating - We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resume

Hotlist Hits Delayed

Mar <var data-var='date'> 5</var>, <var data-var='time'>14:13</var> EST Resolved - This incident has been resolved.Mar <var data-var='date'> 5</var>, <var data-var='time'>10:27</var> EST Identified - We are aware of an issue impacting the ability to download Network Audit files and the ability to perform Searches. Our engineering team is actively working on a resolution. Access to other system features remains unaffected.

Degraded Performance: Network Audit Downloads and Search

Feb <var data-var='date'>26</var>, <var data-var='time'>10:09</var> EST Resolved - This incident has been resolved.Feb <var data-var='date'>26</var>, <var data-var='time'>06:58</var> EST Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'>26</var>, <var data-var='time'>06:12</var> EST Investigating - We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resume

Feb <var data-var='date'>25</var>, <var data-var='time'>21:47</var> EST Resolved - This incident has been resolved.Feb <var data-var='date'>25</var>, <var data-var='time'>17:50</var> EST Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'>25</var>, <var data-var='time'>16:44</var> EST Update - We are continuing to investigate this issue.Feb <var data-var='date'>25</var>, <var data-var='time'>16:44</var> EST Investigating - We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resume

Feb <var data-var='date'>13</var>, <var data-var='time'>16:28</var> EST Resolved - The incident has been resolvedFeb <var data-var='date'>12</var>, <var data-var='time'>12:30</var> EST Identified - We are aware of an issue impacting the ability to download Network Audit files. Our engineering team is actively working on a resolution. Access to other system features remains unaffected.

Degraded Performance: Network Audit Downloads and Transparency Portals

Feb <var data-var='date'>11</var>, <var data-var='time'>12:26</var> EST Resolved - This incident has been resolved.Feb <var data-var='date'>11</var>, <var data-var='time'>11:54</var> EST Monitoring - We are continuing to monitor as performance recovers.Feb <var data-var='date'>11</var>, <var data-var='time'>11:21</var> EST Update - Hotlist hits are back to realtime. We are continuing to monitor.Feb <var data-var='date'>11</var>, <var data-var='time'>10:59</var> EST Update - We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resumeFeb <var data-var='date'>11</var>, <var data-var='time'>09:23</var> EST Identified - The issue has been identified and a fix is being implemented.Feb <var data-var='date'>11</var>, <var data-var='time'>09:19</var> EST Investigating - We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resume

Jan <var data-var='date'>30</var>, <var data-var='time'>02:21</var> EST Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>30</var>, <var data-var='time'>02:02</var> EST Verifying - Verification is currently underway for the maintenance items.Jan <var data-var='date'>30</var>, <var data-var='time'>01:30</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>26</var>, <var data-var='time'>14:32</var> EST Scheduled - We will be performing scheduled maintenance and upgrades to our databases. During this time, our systems may experience temporary downtime or limited availability. This maintenance is necessary to ensure continued reliability, performance, and security of our services. What to Expect: Brief periods when services or applications may be unavailable or slower than usual.

Scheduled Database Maintenance

Jan <var data-var='date'>26</var>, <var data-var='time'>03:17</var> EST Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>26</var>, <var data-var='time'>01:30</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>12</var>, <var data-var='time'>09:16</var> EST Scheduled - We will be performing scheduled maintenance and upgrades to our databases. During this time, our systems may experience temporary downtime or limited availability. This maintenance is necessary to ensure continued reliability, performance, and security of our services. What to Expect: Brief periods when services or applications may be unavailable or slower than usual.

Jan <var data-var='date'> 6</var>, <var data-var='time'>16:35</var> EST Resolved - This incident has been resolved.Jan <var data-var='date'> 6</var>, <var data-var='time'>16:22</var> EST Investigating - We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resume

Dec <var data-var='date'>18</var>, <var data-var='time'>00:30</var> EST Completed - The scheduled maintenance has been completed.Dec <var data-var='date'>18</var>, <var data-var='time'>00:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>17</var>, <var data-var='time'>17:36</var> EST Scheduled - We will be performing scheduled maintenance and upgrades to our databases. During this time, our systems may experience temporary downtime or limited availability. This maintenance is necessary to ensure continued reliability, performance, and security of our services. What to expect: The Hotlist UI in web and/or mobile may be slow to respond or unavailable for a brief period.

Dec <var data-var='date'> 9</var>, <var data-var='time'>14:45</var> EST Resolved - This incident has been resolved.Dec <var data-var='date'> 9</var>, <var data-var='time'>14:16</var> EST Monitoring - A fix has been implemented and we are monitoring the results.Dec <var data-var='date'> 9</var>, <var data-var='time'>13:54</var> EST Identified - The issue has been identified and a fix is being implemented.Dec <var data-var='date'> 9</var>, <var data-var='time'>13:30</var> EST Investigating - We are currently investigating an issue where footage ingestion processing is delayed. New search results and alerts will be delayed. Footage is still being captured and uploaded to the cloud successfully and will be accessible when normal operations resume.

Dec <var data-var='date'> 8</var>, <var data-var='time'>17:46</var> EST Resolved - This incident has been resolved.Dec <var data-var='date'> 8</var>, <var data-var='time'>17:29</var> EST Monitoring - Hotlist hits are back to realtime. We are continuing to monitor.Dec <var data-var='date'> 8</var>, <var data-var='time'>17:05</var> EST Identified - The issue has been identified and a fix is being implemented.

Dec <var data-var='date'> 1</var>, <var data-var='time'>14:36</var> EST Resolved - Hotlist hits are back to real time.Dec <var data-var='date'> 1</var>, <var data-var='time'>14:28</var> EST Investigating - We are currently investigating an issue where hotlist hits are delayed Footage is still being processed successfully and will be accessible when normal operations resume

Nov <var data-var='date'>24</var>, <var data-var='time'>15:32</var> EST Resolved - This incident has been resolved as of 1:40pm ETNov <var data-var='date'>24</var>, <var data-var='time'>13:08</var> EST Identified - The issue has been identified and a fix is being implemented.

Hotlist hits delayed, Search UI degraded performance

Nov <var data-var='date'>11</var>, <var data-var='time'>14:29</var> EST Resolved - This incident has been resolved.Nov <var data-var='date'>11</var>, <var data-var='time'>14:22</var> EST Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>11</var>, <var data-var='time'>14:15</var> EST Identified - The issue has been identified and a fix is being implemented.Nov <var data-var='date'>11</var>, <var data-var='time'>14:08</var> EST Investigating - We are currently investigating frontend operational issues within our system. Users on the west coast may have difficulty loading frontend web pages. Footage is still being processed successfully and will be accessible when normal operations resume.

Frontend Operational Issues

Oct <var data-var='date'>30</var>, <var data-var='time'>15:42</var> EDT Resolved - This incident has been resolved.Oct <var data-var='date'>30</var>, <var data-var='time'>12:58</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>30</var>, <var data-var='time'>12:51</var> EDT Identified - The issue has been identifiedOct <var data-var='date'>30</var>, <var data-var='time'>12:30</var> EDT Investigating - Cameras recording video to cloud is down.

Cloud Recording

Oct <var data-var='date'>20</var>, <var data-var='time'>19:55</var> EDT Resolved - This incident has been resolved.Oct <var data-var='date'>20</var>, <var data-var='time'>10:25</var> EDT Monitoring - We have identified continued upstream issues with our hosting provider, impacting system wide availability. We are monitoring the situation and taking action to mitigate impact and restore services as soon as possible. Footage is still being processed successfully and will be accessible when normal operations resume

Oct <var data-var='date'>20</var>, <var data-var='time'>07:41</var> EDT Resolved - This incident has been resolved.Oct <var data-var='date'>20</var>, <var data-var='time'>07:20</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>20</var>, <var data-var='time'>05:07</var> EDT Identified - The issue has been identified by the third-party platform provider that hosts our infrastructure. They are working on multiple parallel paths to accelerate recovery.Oct <var data-var='date'>20</var>, <var data-var='time'>04:18</var> EDT Investigating - We are experiencing a major service disruption due to an issue with the third-party platform provider that hosts our infrastructure. Their engineering teams are actively working on a fix, and we are closely monitoring their progress. We will provide another update as soon as we have new information or an estimated time of resolution.

All systems are currently down.

Oct <var data-var='date'>16</var>, <var data-var='time'>05:42</var> EDT Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>16</var>, <var data-var='time'>05:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>13</var>, <var data-var='time'>16:13</var> EDT Scheduled - Our video platforms will be undergoing maintenance at 5:00AM ET. We expect most video streams to pause for 10 seconds, but up to 1 minute.

Is Flock Safety down?

Flock Safety status is UP

Lastest published events

Scheduled Database Maintenance - Mobile Applications

Operational Issues

Issues with our NCIC Source - hits on that source are currently paused

Flock Safety Services, Components and Regions

Recent Flock Safety events

Scheduled Database Maintenance - Mobile Applications

Operational Issues

Issues with our NCIC Source - hits on that source are currently paused

Plate reads, insights, and alerts delayed

System Maintenance

Footage Ingestion Delayed

Get your FREE account now,
5 monitors included!

Is Flock Safety down?

Flock Safety status is UP

Lastest published events

Scheduled Database Maintenance - Mobile Applications

Operational Issues

Issues with our NCIC Source - hits on that source are currently paused

Flock Safety Services, Components and Regions

Recent Flock Safety events

Scheduled Database Maintenance - Mobile Applications

Operational Issues

Issues with our NCIC Source - hits on that source are currently paused

Plate reads, insights, and alerts delayed

System Maintenance

Footage Ingestion Delayed

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!