Apr <var data-var='date'> 2</var>, <var data-var='time'>13:03</var> CDT Resolved - This incident has been resolved.Apr <var data-var='date'> 2</var>, <var data-var='time'>10:46</var> CDT Investigating - We are currently investigating an issue that is preventing shops from creating repair orders in Fleetio.

Repair Order Degradation

Mar <var data-var='date'> 6</var>, <var data-var='time'>17:00</var> CST Resolved - Remediation is complete.Mar <var data-var='date'> 6</var>, <var data-var='time'>16:54</var> CST Monitoring - The issue has been identified, and remediation is still ongoing. Will send an all-clear when fully resolved.Mar <var data-var='date'> 6</var>, <var data-var='time'>14:49</var> CST Identified - We’re currently investigating an issue affecting how pages are displaying on our main website. In some cases, clearing your browser cache may help resolve the issue while we anticipate a fix.

Fleetio Web Display Errors

Nov <var data-var='date'>18</var>, <var data-var='time'>15:24</var> CST Resolved - Cloudflare has fully resolved the incident. We have reverted back onto Cloudflare for normal services.Nov <var data-var='date'>18</var>, <var data-var='time'>12:24</var> CST Update - We are continuing to monitor services on the platform to ensure stability.Nov <var data-var='date'>18</var>, <var data-var='time'>11:08</var> CST Monitoring - Cloudflare errors have recurred and we've reverted to our temporary solution bypassing Cloudflare. We're continuing to monitor their status.

Cloudflare Outage

Nov <var data-var='date'>18</var>, <var data-var='time'>09:54</var> CST Resolved - We are actively reverting back onto Cloudflare for normal services. We have implemented a backup plan to rapidly revert to our prior mitigations if issues persist through the day.Nov <var data-var='date'>18</var>, <var data-var='time'>09:15</var> CST Monitoring - Cloudflare has alerted that a resolution has been found and deployed on their end. We are continuing to monitor their status while the Cloudflare resolution is proven. We intend to return to Cloudflare services when we are confident their services are returned.Nov <var data-var='date'>18</var>, <var data-var='time'>08:35</var> CST Update - We have deployed a temporary fix to our systems while Cloudflare works to resolve the outage. This fix will restore most of our services; however, there may be intermittent slowness and images may not load until the Cloudflare outage is resolved.Nov <var data-var='date'>18</var>, <var data-var='time'>07:28</var> CST Identified - Fleetio services are currently experiencing intermittent service disruptions due to a widespread Cloudflare issue affecting many companies globally. https://www.cloudflarestatus.com/Nov <var data-var='date'>18</var>, <var data-var='time'>06:50</var> CST Investigating - We’re aware of intermittent errors affecting some users and are investigating the issue. Updates will be provided as soon as possible.

Service outage

Nov <var data-var='date'>10</var>, <var data-var='time'>16:03</var> CST Resolved - This incident has been resolved.Nov <var data-var='date'>10</var>, <var data-var='time'>16:03</var> CST Update - We are continuing to monitor for any further issues.Nov <var data-var='date'>10</var>, <var data-var='time'>11:19</var> CST Monitoring - Services on the Fleetio platform have now been restored, but we anticipate degraded performance to continue for the next few hours as we complete final checks.Nov <var data-var='date'>10</var>, <var data-var='time'>09:35</var> CST Update - We are continuing to investigate this issue.Nov <var data-var='date'>10</var>, <var data-var='time'>09:01</var> CST Investigating - We’re currently investigating an issue that is preventing access to the Fleetio platform. Our team is actively working to restore full functionality as quickly as possible.

Fleetio Errors

Nov <var data-var='date'> 8</var>, <var data-var='time'>21:15</var> CST Completed - The scheduled maintenance has been completed.Nov <var data-var='date'> 8</var>, <var data-var='time'>21:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'> 8</var>, <var data-var='time'>21:00</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled Maintenance

Oct <var data-var='date'>27</var>, <var data-var='time'>14:10</var> CDT Resolved - Webhook event performance has returned to normal. We're monitoring and will post subsequent updates if needed.Oct <var data-var='date'>27</var>, <var data-var='time'>13:33</var> CDT Investigating - We are currently investigating an issue causing some webhook event deliveries to fail. This may result in delayed or missing webhook notifications. Our engineering team is actively working to identify the cause. Updates will be provided as soon as more information is available.

Webhook Event Delay

Oct <var data-var='date'>25</var>, <var data-var='time'>20:15</var> CDT Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>25</var>, <var data-var='time'>20:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>22</var>, <var data-var='time'>09:06</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time.

Oct <var data-var='date'>23</var>, <var data-var='time'>10:41</var> CDT Resolved - This incident has been resolved.Aug <var data-var='date'>28</var>, <var data-var='time'>12:48</var> CDT Investigating - Fleetio has not received any fuel transaction data from Fleetcor / Comdata from 8/14/25 - 8/26/25. We are working with them to obtain this data and will provide another update once they have sent us the transactions.

Fleetcor / Comdata transaction delays

Oct <var data-var='date'>20</var>, <var data-var='time'>17:04</var> CDT Resolved - This incident has been resolved.Oct <var data-var='date'>20</var>, <var data-var='time'>11:29</var> CDT Monitoring - We are currently experiencing a general slowdown across Fleetio due to an outage with Amazon Web Services (AWS), which is impacting several areas of the app. Our engineering team is actively monitoring the situation and is prepared to restore our services once AWS resolves the issue. We will provide updates as soon as we have more information. Thank you for your patience!Oct <var data-var='date'>20</var>, <var data-var='time'>07:39</var> CDT Investigating - We are currently experiencing a general slowdown across Fleetio due to an outage with Amazon Web Services (AWS), which is impacting several areas of the app. Our engineering team is actively monitoring the situation and is prepared to restore our services once AWS resolves the issue. We will provide updates as soon as we have more information. Thank you for your patience!

General Slowness

Oct <var data-var='date'> 2</var>, <var data-var='time'>14:34</var> CDT Resolved - This incident has been resolved.Oct <var data-var='date'> 2</var>, <var data-var='time'>09:50</var> CDT Investigating - Our developers have identified an issue impacted by a third-party vendor that causes slow load times and even time-outs when loading the Fleetio Web app. We are currently investigating the resolution and will follow up with more information as it becomes available.

Fleetio Web Slowness & Time-outs

Aug <var data-var='date'>12</var>, <var data-var='time'>09:36</var> CDT Resolved - We previously were experiencing communication and Help Center performance issues due to a third-party outage. This issue caused delays in connecting via live chat, phone call, and email, and accessing our Help Center. This issue has been resolved, and communication has been restored. We are sorry for any inconvenience that this may have caused. If you need additional assistance, please contact our support team at help@fleetio.com or live chat!Aug <var data-var='date'>11</var>, <var data-var='time'>17:55</var> CDT Monitoring - All systems are now back up and operational. Customers should now be able to connect with us via live chat, phone call, and email, and access our Help Center without issues. We are actively monitoring to ensure all systems continue to function correctly. Thank you for your patience during the disruption — we sincerely apologize for the inconvenience.Aug <var data-var='date'>11</var>, <var data-var='time'>15:16</var> CDT Identified - We are currently experiencing communication and Help Center performance issues due to a third-party outage. This issue is causing delays in connecting via live chat, phone call, and email, and accessing our Help Center. We apologize for the inconvenience. Please know that our teams are working on responding quickly, and we will update this page with the latest information.

Degraded Communication and Help Center Performance

Aug <var data-var='date'> 2</var>, <var data-var='time'>21:11</var> CDT Completed - The scheduled maintenance has been completed.Aug <var data-var='date'> 2</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'>29</var>, <var data-var='time'>17:07</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time

Aug <var data-var='date'> 1</var>, <var data-var='time'>14:55</var> CDT Resolved - Users were experiencing FuelCloud & Fill-Rite transaction delays. However, our teams have resolved the issue, and the system should be back to normal performance. We apologize for any inconvenience this may have caused. If you need additional information, please contact our support team at help@fleetio.com.Jul <var data-var='date'>25</var>, <var data-var='time'>14:49</var> CDT Investigating - Transactions are currently delayed, but no data loss has occurred. To restore the service, all historical data will be synced into Fleetio. We'll provide an update once the historical data has been synced.

FuelCloud & Fill-Rite transaction delays

Jul <var data-var='date'>21</var>, <var data-var='time'>12:36</var> CDT Resolved - The issue affecting FuelMaster fuel transactions is resolved. All historical transactions have been processed and restored.Jul <var data-var='date'>18</var>, <var data-var='time'>15:51</var> CDT Investigating - Some customers are currently experiencing sync issues with the FuelMaster integration. Fuel Transactions may be delayed for a period of time, No data loss is expected and all fuel transactions will be able to be restored once the issue is resolved.

FuelMaster transactions may be delayed

Jul <var data-var='date'> 5</var>, <var data-var='time'>21:14</var> CDT Completed - The scheduled maintenance has been completed.Jul <var data-var='date'> 5</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul <var data-var='date'> 1</var>, <var data-var='time'>16:19</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time.

Jun <var data-var='date'>14</var>, <var data-var='time'>21:45</var> CDT Completed - The scheduled maintenance has been completed.Jun <var data-var='date'>14</var>, <var data-var='time'>21:30</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun <var data-var='date'>10</var>, <var data-var='time'>15:31</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time.

Jun <var data-var='date'>14</var>, <var data-var='time'>21:15</var> CDT Completed - The scheduled maintenance has been completed.Jun <var data-var='date'>14</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun <var data-var='date'>10</var>, <var data-var='time'>15:26</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time.

May <var data-var='date'>31</var>, <var data-var='time'>21:15</var> CDT Completed - The scheduled maintenance has been completed.May <var data-var='date'>31</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May <var data-var='date'>31</var>, <var data-var='time'>21:00</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time.

May <var data-var='date'>20</var>, <var data-var='time'>15:31</var> CDT Resolved - This incident has been resolved.Apr <var data-var='date'>21</var>, <var data-var='time'>15:00</var> CDT Investigating - Our engineers have discovered delays in Fleetcor Transactions posting to Fleetio. It appears to be due to an issue with Fleetcor's systems. We are waiting for Fleetcor to address this issue on their end.Apr <var data-var='date'>21</var>, <var data-var='time'>14:47</var> CDT Identified - Our engineers have discovered delays in Fleetcor Transactions posting to Fleetio. It appears to be due to an issue with Fleetcor's systems. We are waiting for Fleetcor to address this issue on their end.Apr <var data-var='date'>21</var>, <var data-var='time'>14:40</var> CDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>31</var>, <var data-var='time'>14:00</var> CDT Investigating - Our engineers have discovered delays in Fleetcor Transactions posting to Fleetio. It appears to be due to an issue with Fleetcor's systems. We are waiting for Fleetcor to address this issue on their end.

Fleetcor Transactions Posting Delays

May <var data-var='date'>20</var>, <var data-var='time'>15:30</var> CDT Resolved - This incident has been resolved.May <var data-var='date'>13</var>, <var data-var='time'>20:37</var> CDT Identified - Our engineers have identified a system problem that is causing delays for DVIR Defects coming into Fleetio as Issues. We are working with our colleagues at Motive on this and will report back when there is an update.

Motive (formerly KeepTruckin) DVIR Defects delayed coming into Fleetio

May <var data-var='date'> 2</var>, <var data-var='time'>15:42</var> CDT Resolved - This incident has been resolved.May <var data-var='date'> 2</var>, <var data-var='time'>13:15</var> CDT Monitoring - We have resolved the issue preventing successful email responses and are working through re-sending a backlog of emails to ensure all customers receive the intended response.May <var data-var='date'> 1</var>, <var data-var='time'>07:50</var> CDT Investigating - We are currently aware of an issue preventing successful email responses. Our team is investigating and working to resolve the issue as quickly as possible. We’ll provide updates as soon as we have more information. In the interim, please reach out to our Support Team through Live Chat or Phone for any support inquiries. Thank you for your patience!

Email Delivery

Apr <var data-var='date'>21</var>, <var data-var='time'>14:48</var> CDT Resolved - This incident has been resolved.Apr <var data-var='date'>21</var>, <var data-var='time'>14:22</var> CDT Identified - We are currently aware of an issue preventing successful email responses. Our team is investigating and working to resolve the issue as quickly as possible. We’ll provide updates as soon as we have more information. In the interim, please reach out to our Support Team through Live Chat or Phone for any support inquiries. Thank you for your patience!

Email Delivery Error

Feb <var data-var='date'>11</var>, <var data-var='time'>14:50</var> CST Resolved - This incident has been resolved.Jan <var data-var='date'>24</var>, <var data-var='time'>16:22</var> CST Update - Fleetcor continues to work on backfilling the data. New transactions should be coming in as expected daily, but the historical transactions that would have settled between Dec. 27, 2024 and Jan. 6, 2025 are still not all in Fleetio at this time.Jan <var data-var='date'>14</var>, <var data-var='time'>13:01</var> CST Update - Fleetcor has implemented a fix, but they are still in the process of uploading the backdated transactions. We will provide an update here once those transactions have posted to Fleetio.Jan <var data-var='date'>10</var>, <var data-var='time'>16:22</var> CST Update - Fleetcor has identified the issue with their systems, it is affecting all Fleetcor integration partners. They are currently working on a fix. Estimated completion is Sunday, January 12th.Jan <var data-var='date'> 9</var>, <var data-var='time'>13:31</var> CST Identified - Our engineers have discovered delays in Fleetcor Transactions posting to Fleetio. It appears to be due to an issue with Fleetcor's systems. We are waiting for Fleetcor to address this issue on their end. Transactions that would have settled between the dates of Dec. 27, 2024 and Jan. 6, 2025 have not yet appeared in Fleetio. We expect these transactions to appear shortly, but they have not posted to Fleetio yet. Transactions that had already settled before Dec. 27 or after Jan. 6 and going forward have all posted to Fleetio properly.

Feb <var data-var='date'> 7</var>, <var data-var='time'>09:27</var> CST Resolved - This incident has been resolved.Feb <var data-var='date'> 7</var>, <var data-var='time'>09:09</var> CST Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'> 7</var>, <var data-var='time'>08:45</var> CST Investigating - We're currently aware of an issue causing slowness and loading errors in Fleetio's web application. Our team is investigating and working to resolve the issue as quickly as possible. We’ll provide updates as soon as we have more information. Thank you for your patience!

Is Fleetio down?

Fleetio status is UP

Lastest published events

Repair Order Degradation

Fleetio Web Display Errors

Cloudflare Outage

Fleetio Services, Components and Regions

Recent Fleetio events

Repair Order Degradation

Fleetio Web Display Errors

Cloudflare Outage

Service outage

Fleetio Errors

Scheduled Maintenance

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Is Fleetio down?

Fleetio status is UP

Lastest published events

Repair Order Degradation

Fleetio Web Display Errors

Cloudflare Outage

Fleetio Services, Components and Regions

Recent Fleetio events

Repair Order Degradation

Fleetio Web Display Errors

Cloudflare Outage

Service outage

Fleetio Errors

Scheduled Maintenance

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!