Jan <var data-var='date'>23</var>, <var data-var='time'>15:23</var> CST Resolved - This incident has been resolved.Jan <var data-var='date'>23</var>, <var data-var='time'>14:41</var> CST Monitoring - A fix has been implemented and we are monitoring the results.Jan <var data-var='date'>23</var>, <var data-var='time'>13:40</var> CST Update - We are continuing to work on a fix for this issue.Jan <var data-var='date'>23</var>, <var data-var='time'>13:25</var> CST Identified - We are currently operating in offline mode and are in the process of gradually restoring full system functionality. Earlier today, a maintenance command intended for a limited number of kiosks was inadvertently applied across the broader organization. The surge in activity, resulted in failed requests and degraded system performance. To stabilize the environment, kiosks switched into hybrid mode. The system is now stabilizing and we are carefully bringing services back online in a controlled manner. If you have any immediate operational concerns, please contact our Support teamJan <var data-var='date'>23</var>, <var data-var='time'>13:11</var> CST Update - We are continuing to investigate this issue.Jan <var data-var='date'>23</var>, <var data-var='time'>12:11</var> CST Investigating - Our team is currently investigating potential issues affecting FlashParcs and Flash Valet. We will update the status when the issue has been identified.

Service Degradation for FlashParcs & FlashValet

Jan <var data-var='date'> 8</var>, <var data-var='time'>20:43</var> CST Resolved - This incident has been resolved.Jan <var data-var='date'> 8</var>, <var data-var='time'>19:21</var> CST Monitoring - System performance is stabilizing. We will continue to monitor and provide updates as the situation develops.Jan <var data-var='date'> 8</var>, <var data-var='time'>18:49</var> CST Investigating - We are aware of an issue impacting Flash PARCS and Flash Valet sites. The team is currently investigating.

Service Degradation

Jan <var data-var='date'> 6</var>, <var data-var='time'>11:58</var> CST Resolved - This incident has been resolved. All systems are now operating normally. Thank you for your patience and understanding.Jan <var data-var='date'> 5</var>, <var data-var='time'>17:40</var> CST Monitoring - We have released the fix needed to bring the service levels back to normal. We are currently monitoring to ensure stability. Thanks for your patience.Jan <var data-var='date'> 5</var>, <var data-var='time'>15:51</var> CST Identified - A resolution has been identified, and an update incorporating this fix is scheduled for rollout later this evening. We anticipate that some intermittent latency may persist within the validation portal until the update is deployed. We appreciate your patience as we work to restore all systems to full operational status.Jan <var data-var='date'> 5</var>, <var data-var='time'>12:44</var> CST Investigating - We are currently experiencing intermittent outages on the Validation Portal. Our engineering team is investigating and working to restore full service. We will provide updates as more information becomes available.

Validation Portal Intermittent Availability

Dec <var data-var='date'>23</var>, <var data-var='time'>09:49</var> CST Resolved - This incident has been resolved. All systems are now operating normally. Thank you for your patience and understanding.Dec <var data-var='date'>22</var>, <var data-var='time'>18:01</var> CST Monitoring - We have identified and resolved a performance degradation within the Parkonect portal. The system is back to normal as of 5:40pm CST. We will continue to monitor and update this page as new information is available.

Parkonect Portal Degradation

Dec <var data-var='date'> 3</var>, <var data-var='time'>16:45</var> CST Resolved - Our team has addressed all identified issues, and all systems are currently operating as expected. We will continue to closely monitor performance to ensure stability moving forward. Thank you for your patience .Dec <var data-var='date'> 3</var>, <var data-var='time'>07:11</var> CST Monitoring - As of 3:56 AM, all affected locations have been fully restored. Our team will continue to monitor system performance through the morning to ensure everything remains stable. Thank you for your patience while we resolved this issueDec <var data-var='date'> 2</var>, <var data-var='time'>21:12</var> CST Identified - Our engineers have identified that at some FlashPARCS locations, a subset of monthly and contract parkers may be experiencing anti-passback violations. These locations may also see inaccurate capacity counts. We have already initiated the remediation process, which is running overnight, and we expect all affected locations to be fully resolved before the morning rush (Eastern Time). Important: Please do not set your location to “neutral” mode for monthly or contract parkers. Your revenue has not been impacted — all payment processing and revenue flows remain fully operational. Thank you for your patience and understanding while we work to resolve this issue.Dec <var data-var='date'> 2</var>, <var data-var='time'>19:45</var> CST Update - We are continuing to investigate this issue.Dec <var data-var='date'> 2</var>, <var data-var='time'>19:23</var> CST Update - We are continuing to investigate this issue.Dec <var data-var='date'> 2</var>, <var data-var='time'>19:20</var> CST Update - We are continuing to investigate this issue.Dec <var data-var='date'> 2</var>, <var data-var='time'>19:18</var> CST Investigating - We are currently investigating an issue with anti-passback protections that may be impacting some locations. We will provide updates as soon as more information becomes available. We appreciate your patience as we continue our investigation.

Possible anti-passback protections issue

Nov <var data-var='date'>26</var>, <var data-var='time'>17:21</var> CST Resolved - This incident has been resolved. All systems are now operating normally. Thank you for your patience and understanding.Nov <var data-var='date'>26</var>, <var data-var='time'>11:58</var> CST Update - We’ve identified the issue impacting the Flash Vision Portal. Our team is implementing a fix. We will continue to provide updates as progress is made.Nov <var data-var='date'>26</var>, <var data-var='time'>09:19</var> CST Identified - The issue has been identified and a fix is being implemented.Nov <var data-var='date'>26</var>, <var data-var='time'>08:55</var> CST Update - We are continuing to monitor for any further issues.Nov <var data-var='date'>25</var>, <var data-var='time'>15:40</var> CST Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>25</var>, <var data-var='time'>15:13</var> CST Update - We are continuing to work on a fix for this issue.Nov <var data-var='date'>25</var>, <var data-var='time'>14:05</var> CST Update - We are continuing to work on a fix for this issue.Nov <var data-var='date'>25</var>, <var data-var='time'>13:02</var> CST Identified - The issue has been identified and a fix is being implemented.Nov <var data-var='date'>25</var>, <var data-var='time'>11:54</var> CST Update - We are continuing to investigate this issue.Nov <var data-var='date'>25</var>, <var data-var='time'>10:38</var> CST Investigating - We are currently investigating an issue with the functionality of the Vision Portal. We will update the status when the issue has been identified.

Flash Vision Portal Partial Outage

Nov <var data-var='date'>16</var>, <var data-var='time'>12:44</var> CST Resolved - Our team has corrected the issue and will continue to monitor to ensure that system performance is stable.Nov <var data-var='date'>16</var>, <var data-var='time'>10:02</var> CST Investigating - We are currently experiencing a delay affecting portions of our automation system. As a result, certain automated tasks—including scheduled reporting—may run behind schedule. We are also evaluating whether any garage auto-open/close workflows may be affected. At this time, we are monitoring this closely and will communicate promptly if we confirm operational impact. What We’re Doing: Our engineering team is actively investigating and working to restore full automation functionality. We will provide updates as new information becomes available. We appreciate your patience and will follow up as soon as we have more to share.

Automation Processing Delay

Oct <var data-var='date'>29</var>, <var data-var='time'>18:50</var> CDT Resolved - This incident has been resolved and all systems remain stable.Oct <var data-var='date'>29</var>, <var data-var='time'>17:32</var> CDT Monitoring - Azure DNS issues are resolving and all our services are back up and stable. We will continue to monitor.Oct <var data-var='date'>29</var>, <var data-var='time'>12:22</var> CDT Update - There appears to be a potential DNS issue with Azure as well that is beginning to impact other services. Along with the enforcement tools portal.flashos.com is also unavailable.Oct <var data-var='date'>29</var>, <var data-var='time'>11:50</var> CDT Investigating - Our team is investigating a potential issue with the functionality of our enforcement tools related to an ongoing Azure service outage. We will update the status when the issue has been identified.

Intermittent Service Interruption within Enforcement Tools and FlashParcs Portal

Oct <var data-var='date'>27</var>, <var data-var='time'>14:57</var> CDT Resolved - This incident has been resolved and all systems remain stable.Oct <var data-var='date'>27</var>, <var data-var='time'>11:57</var> CDT Monitoring - A fix has been implemented and the team is actively monitoring our systems.Oct <var data-var='date'>27</var>, <var data-var='time'>10:49</var> CDT Investigating - Our team is currently investigating performance issues with the Flash Validation portal. During this time access to the Flash validation portal may be delayed or interrupted.

Flash validation portal performance degradation

Oct <var data-var='date'>23</var>, <var data-var='time'>17:14</var> CDT Resolved - The issue has been resolved as all services levels remain normal and stable.Oct <var data-var='date'>23</var>, <var data-var='time'>15:27</var> CDT Monitoring - Services have returned to normal levels. We will continue to monitor and update.Oct <var data-var='date'>23</var>, <var data-var='time'>14:44</var> CDT Update - Correction: Our team is investigating a potential issue with the functionality of the Validation Portal. We will update the status when the issue has been identified.Oct <var data-var='date'>23</var>, <var data-var='time'>14:35</var> CDT Investigating - Our team is investigating a potential issue with the functionality of the Vision Portal. We will update the status when the issue has been identified.

Validation Portal Degraded Performance

Oct <var data-var='date'>20</var>, <var data-var='time'>18:27</var> CDT Resolved - AWS has resolved their outage and all partner services levels have returned to normal. We will continue monitoring our partner services.Oct <var data-var='date'>20</var>, <var data-var='time'>11:01</var> CDT Identified - We are monitoring potential service disruption due to an ongoing AWS outage. Our team is working with our service partners the resolve any issues.

AWS Outage Impacting Services

Oct <var data-var='date'> 9</var>, <var data-var='time'>19:18</var> CDT Resolved - The issue has been resolved and all services levels have returned to normal.Oct <var data-var='date'> 9</var>, <var data-var='time'>14:27</var> CDT Monitoring - Services have returned to normal levels. We will continue to monitor and update.Oct <var data-var='date'> 9</var>, <var data-var='time'>13:48</var> CDT Investigating - Our team is currently investigating issues that may be impacting system performance.

Azure Service Degradation

Oct <var data-var='date'> 9</var>, <var data-var='time'>13:40</var> CDT Resolved - This incident has been resolved.Oct <var data-var='date'> 9</var>, <var data-var='time'>10:52</var> CDT Monitoring - VIsion Portal has returned to normal services levels. We will continue to monitor and update.Oct <var data-var='date'> 9</var>, <var data-var='time'>10:16</var> CDT Identified - Our team has investigated and identified issues with the functionality of the Vision Portal and are working on a fix.

Vision Portal Degraded Performance

Jul <var data-var='date'>14</var>, <var data-var='time'>09:52</var> CDT Resolved - Our team has corrected the issue and will continue to monitor to ensure that system performance is stable.Jul <var data-var='date'>14</var>, <var data-var='time'>07:45</var> CDT Monitoring - Our team has corrected the issue and will continue to monitor to ensure that system performance is stable.Jul <var data-var='date'>14</var>, <var data-var='time'>06:59</var> CDT Update - We are continuing to investigate this issue.Jul <var data-var='date'>14</var>, <var data-var='time'>06:29</var> CDT Investigating - Our team is currently investigating issues that may be impacting system performance. During this time your system may be operating in Flash offline revenue protection mode. Please click here for more information about offline revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode

Potential service degradation

Jul <var data-var='date'>10</var>, <var data-var='time'>07:32</var> CDT Resolved - FlashPARCS, has returned to normal services levels. We will continue to monitor and update.Jul <var data-var='date'>10</var>, <var data-var='time'>07:02</var> CDT Investigating - Our team is currently investigating issues that may be impacting system performance. During this time your system may be operating in Flash offline revenue protection mode. Please click here for more information about offline revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode

Jul <var data-var='date'> 7</var>, <var data-var='time'>01:34</var> CDT Resolved - This incident has been resolved.Jul <var data-var='date'> 3</var>, <var data-var='time'>18:54</var> CDT Monitoring - The USAePay issue appears to be resolved, and they are currently monitoring the situation.Jul <var data-var='date'> 3</var>, <var data-var='time'>16:59</var> CDT Identified - USAePay has provided the following update: "Our engineering team has identified the issue and are working towards a fix." We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/ Please note that this will only affect locations that process transactions through the USAePay gateway.Jul <var data-var='date'> 3</var>, <var data-var='time'>15:36</var> CDT Investigating - The Flash team has been made aware of issues affecting payment processing through the USAePay gateway. During this period you may experience credit card processing delays. In the event that a "Timeout occurred, transaction not processed" error occurs, please retry the transaction. We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/. Please note that this will only affect locations that process transactions through the USAePay gateway.

USAePay gateway disruptions

Jul <var data-var='date'> 2</var>, <var data-var='time'>11:23</var> CDT Resolved - We have observed no further performance issues in the last 90 minutes and will consider this incident resolved.Jul <var data-var='date'> 2</var>, <var data-var='time'>09:56</var> CDT Monitoring - All locations are now online. We will continue to monitor for any issues with system responsiveness.Jul <var data-var='date'> 2</var>, <var data-var='time'>09:03</var> CDT Identified - Response times have improved to normal levels and FlashPARCS Hybrid Offline mode has been enabled in the following states: FL, GA, TX, UT, AZ, NV, CA, WA. Locations in these states will be coming back online within the next hour.Jul <var data-var='date'> 2</var>, <var data-var='time'>08:13</var> CDT Update - We are continuing to investigate the cause of performance issues.Jul <var data-var='date'> 2</var>, <var data-var='time'>07:21</var> CDT Investigating - Our team is currently investigating issues that may be impacting system performance. During this time your system may be operating in Flash offline revenue protection mode. Please click here for more information about offline revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode

May <var data-var='date'> 9</var>, <var data-var='time'>11:41</var> CDT Resolved - Our team has corrected the issue and will continue to monitor to ensure that system performance is stable.May <var data-var='date'> 9</var>, <var data-var='time'>10:31</var> CDT Update - We are continuing to investigate the cause of performance issues but are seeing improvements to responsiveness across systems.May <var data-var='date'> 9</var>, <var data-var='time'>09:03</var> CDT Investigating - Our team is currently investigating issues that may be impacting system performance. During this time your system may be operating in Flash offline revenue protection mode. Please click here for more information about offline revenue protection and what to expect during this period.

May <var data-var='date'> 6</var>, <var data-var='time'>10:54</var> CDT Resolved - We worked with our services provider to resolve reporting delays. All reporting processes should be working as expected at this time. We will continue to monitor for issues.May <var data-var='date'> 5</var>, <var data-var='time'>10:53</var> CDT Investigating - Our team is currently investigating performance issues with reporting requests in the Flash Admin Portal. We are working with our service providers to investigate and resolve observed issues. During this time report processing may be delayed. There is no impact to onsite processing of transactions.

Reporting Performance Issues

Feb <var data-var='date'>25</var>, <var data-var='time'>13:57</var> CST Resolved - Our team has identified the issue and will continue to monitor to ensure that system performance is stable.Feb <var data-var='date'>25</var>, <var data-var='time'>13:20</var> CST Investigating - We are currently investigating performance issues with the Flash Admin Portal.

Performance Degradation Admin Portal

Feb <var data-var='date'>20</var>, <var data-var='time'>19:46</var> CST Resolved - We have observed no further issues since the last update. And all services have returned to normal. We will continuously monitor for any further issues.Feb <var data-var='date'>20</var>, <var data-var='time'>18:38</var> CST Monitoring - All remaining locations have online service restored and are no longer in Flash Hybrid mode. We will continue to monitor for any performance issues.Feb <var data-var='date'>20</var>, <var data-var='time'>17:56</var> CST Update - We are continuing to restore online service to remaining locations, and will provide another update as needed.Feb <var data-var='date'>20</var>, <var data-var='time'>17:16</var> CST Update - The issues affecting system performance have been identified and resolved. We are restoring online service to locations that were forced to Flash Hybrid mode and are monitoring system performance. Once all locations are restored we will provide another update.Feb <var data-var='date'>20</var>, <var data-var='time'>16:37</var> CST Identified - Our team has identified issues that are affecting system performance and are currently working to resolve. During this time your system may be operating in a Flash hybrid revenue protection mode. Please click here to learn more about Flash hybrid revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode

Flash service degradation update

Feb <var data-var='date'> 4</var>, <var data-var='time'>16:46</var> CST Resolved - Our payment processor has further narrowed the scope of impact to customers utilizing the TSYS merchant platform for their merchant services. They are no longer observing transaction processing errors and we will consider this incident resolved. Incident history from our payment processor can be found here: https://status.io/pages/incident/584315a9bb1263500e0004b6/67a28c93d403cb05d35f308cFeb <var data-var='date'> 4</var>, <var data-var='time'>16:17</var> CST Update - Our payment processing partner is reporting that merchant processing has been stable. We will continue to monitor the platform for further errors.Feb <var data-var='date'> 4</var>, <var data-var='time'>16:09</var> CST Identified - We have been informed by our payment processing partner that they are investigating an issue where customers are experiencing some delays or failures when trying to process transactions with FlashValet or FlashPARCS. FlashParking will monitor our payment processing partner for further updates. This issue only effects those merchants processing credit cards in the USAePay payment gateway. Further information can also be obtained at https://status.usaepay.com/

Credit Card Transaction Processing Delay - USAePay

Jan <var data-var='date'>29</var>, <var data-var='time'>17:37</var> CST Resolved - We've concluded our investigation. A brief issue with the admin portal triggered our alerting system. After investigation, there was a brief period where loading times were slower than normal. The admin portal is now responding normally. FlashPARCS and Valet were not affected.Jan <var data-var='date'>29</var>, <var data-var='time'>17:21</var> CST Update - We are continuing to investigate this issue.Jan <var data-var='date'>29</var>, <var data-var='time'>16:50</var> CST Investigating - Customers may be seeing a performance degradation. We are currently investigating.

Possible Performance Degradation

Dec <var data-var='date'>25</var>, <var data-var='time'>05:48</var> CST Resolved - System functionality has been restored. We will continue to monitor.Dec <var data-var='date'>25</var>, <var data-var='time'>04:46</var> CST Investigating - We are currently investigating the issue

Performance Degradation

Dec <var data-var='date'>23</var>, <var data-var='time'>11:33</var> CST Resolved - Our payment processing partner Windcave has now observed successful transactions on the TSYS platform for 2 hours. They are continuing to monitor the platform for any further transaction processing errors.Dec <var data-var='date'>23</var>, <var data-var='time'>09:02</var> CST Investigating - Our payment processing partner Windcave have informed us that there is currently an issue with the TSYS merchant platform and payments attempts are timing out. This issue only impacts Flash customers who have chosen TSYS as their merchant platform. Updates will be provided as we receive them from the TSYS and Windcave teams.

Is Flash down?

Flash status is UP

Lastest published events

Service Degradation for FlashParcs & FlashValet

Service Degradation

Validation Portal Intermittent Availability

Flash Services, Components and Regions

Recent Flash events

Service Degradation for FlashParcs & FlashValet

Service Degradation

Validation Portal Intermittent Availability

Parkonect Portal Degradation

Possible anti-passback protections issue

Flash Vision Portal Partial Outage

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Is Flash down?

Flash status is UP

Lastest published events

Service Degradation for FlashParcs & FlashValet

Service Degradation

Validation Portal Intermittent Availability

Flash Services, Components and Regions

Recent Flash events

Service Degradation for FlashParcs & FlashValet

Service Degradation

Validation Portal Intermittent Availability

Parkonect Portal Degradation

Possible anti-passback protections issue

Flash Vision Portal Partial Outage

Get your FREE account now,5 monitors included!

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5 monitors included!