Aug <var data-var='date'>12</var>, <var data-var='time'>05:29</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>12</var>, <var data-var='time'>05:21</var> PDT Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'>12</var>, <var data-var='time'>04:15</var> PDT Identified - Overnight, Cloudflare developed a connectivity issue with our online booking servers. Some regions are affected. We are investigating now and will share an update soon.

Cloudflare Connectivity Issue

Jun <var data-var='date'> 9</var>, <var data-var='time'>17:35</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 9</var>, <var data-var='time'>17:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 9</var>, <var data-var='time'>14:01</var> PDT Update - We will be undergoing scheduled maintenance during this time. Jun <var data-var='date'> 9</var>, <var data-var='time'>15:00</var> PDT Scheduled - We will be undertaking planned maintenance. Some users may experience downgraded performance during period.

Scheduled Maintenance

Apr <var data-var='date'>22</var>, <var data-var='time'>13:48</var> PDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>22</var>, <var data-var='time'>13:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>22</var>, <var data-var='time'>10:57</var> PDT Scheduled - We’ll be rolling out an update today to Online Bookings/ Customer Hub. A small number of users may briefly experience access issues due to cached browser data. If this occurs, it can be resolved by either: Clearing their browser cache, or Switching to mobile data temporarily No functionality will be affected, and the issue will automatically resolve within 24 hours even if no action is taken.

Planned Security Maintenance

Apr <var data-var='date'>22</var>, <var data-var='time'>09:35</var> PDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>22</var>, <var data-var='time'>09:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>21</var>, <var data-var='time'>09:24</var> PDT Scheduled - Planned Update Notice We’ll be rolling out an update tomorrow morning to Online Bookings/ Customer Hub. A small number of users may briefly experience access issues due to cached browser data. If this occurs, it can be resolved by either: Clearing their browser cache, or Switching to mobile data temporarily No functionality will be affected, and the issue will automatically resolve within 24 hours even if no action is taken.

Planned Update

Mar <var data-var='date'>17</var>, <var data-var='time'>17:07</var> PDT Resolved - This incident has been resolved. Mar <var data-var='date'>17</var>, <var data-var='time'>17:03</var> PDT Update - Thank you for your continued patience whilst we look into this issue. Mar <var data-var='date'>17</var>, <var data-var='time'>15:31</var> PDT Identified - The issue has been identified and a fix is being implemented.

Partial Outage

Oct <var data-var='date'>30</var>, <var data-var='time'>20:15</var> PDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>30</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>30</var>, <var data-var='time'>15:32</var> PDT Scheduled - We will be undertaking planned maintenance. Some users may experience downgraded performance during period.

Jun <var data-var='date'>12</var>, <var data-var='time'>13:17</var> PDT Resolved - Cloudflare and Google is experiencing outages https://www.cloudflarestatus.com/ They have appeared to have restored services. Jun <var data-var='date'>12</var>, <var data-var='time'>11:49</var> PDT Monitoring - Cloudflare and Google is experiencing outages https://www.cloudflarestatus.com/

Cloudflare & Google Outage

Apr <var data-var='date'>18</var>, <var data-var='time'>15:00</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>18</var>, <var data-var='time'>14:39</var> PDT Investigating - We are currently investigating an unexpected outage. Our team is working hard to identify the issue & rectify it as soon as possible.

We are currently investigating an unexpected outage

Mar <var data-var='date'>13</var>, <var data-var='time'>15:55</var> PDT Resolved - This incident has been resolved. Mar <var data-var='date'>13</var>, <var data-var='time'>13:59</var> PDT Update - We are continuing to monitor for any further issues. Mar <var data-var='date'>13</var>, <var data-var='time'>13:59</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>13</var>, <var data-var='time'>13:40</var> PDT Investigating - We are currently investigating this issue.

Server Outage

Feb <var data-var='date'>11</var>, <var data-var='time'>23:15</var> PST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>11</var>, <var data-var='time'>22:15</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>11</var>, <var data-var='time'>16:57</var> PST Scheduled - Planned maintenance to the Online Booking page. We do not expect service to be disrupted at this time.

Maintenance

Oct <var data-var='date'> 8</var>, <var data-var='time'>22:40</var> PDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 8</var>, <var data-var='time'>22:30</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 8</var>, <var data-var='time'>10:07</var> PDT Scheduled - Fieldd will undergo planned maintenance at 10:30 PM PST. During this time, services will be temporarily interrupted.

Aug <var data-var='date'>16</var>, <var data-var='time'>07:24</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>16</var>, <var data-var='time'>07:20</var> PDT Investigating - We are currently investigating this issue.

CRM Disruption

May <var data-var='date'> 5</var>, <var data-var='time'>07:00</var> PDT Resolved - Our team has implemented a fix to restore functionality, and everything is operating normally. We apologize for any disruption this may have caused and appreciate your patience.

Apr <var data-var='date'> 3</var>, <var data-var='time'>16:00</var> PDT Resolved - This incident has been resolved, some users may have experienced issues with incorrect times being offered online to clients.

Online Scheduling TimeSlots Incident

Oct <var data-var='date'>25</var>, <var data-var='time'>21:03</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'>25</var>, <var data-var='time'>20:28</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>25</var>, <var data-var='time'>19:59</var> PDT Investigating - We are currently investigating this issue to resolve it as soon as possible.

AWS Server Issue

Sep <var data-var='date'>25</var>, <var data-var='time'>06:23</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>24</var>, <var data-var='time'>22:53</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>24</var>, <var data-var='time'>19:23</var> PDT Identified - There is a known incident with Twilio SMS delivery. Customers may experience delivery issues for transactional SMS messages.

Twilio SMS

Jun <var data-var='date'>12</var>, <var data-var='time'>17:58</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>12</var>, <var data-var='time'>15:17</var> PDT Identified - We have identified an outage with our server and doing our best to resolve the issue as quickly as possible. We appreciate your patience

Temporary outage

Mar <var data-var='date'>21</var>, <var data-var='time'>16:40</var> PDT Completed - The scheduled maintenance has been completed Mar <var data-var='date'>21</var>, <var data-var='time'>16:30</var> PDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Mar <var data-var='date'>21</var>, <var data-var='time'>16:28</var> PDT In progress - Scheduled maintenance is currently in progress, please come back in a few minutes. Mar <var data-var='date'>21</var>, <var data-var='time'>14:04</var> PDT Scheduled - At 6:30pm CT today, we have a scheduled update. For your security, you will be logged out of your account and will need to log in to continue.

Mar <var data-var='date'> 5</var>, <var data-var='time'>19:27</var> PST Resolved - This incident has been resolved. Mar <var data-var='date'> 5</var>, <var data-var='time'>19:21</var> PST Monitoring - Everything is back to normal. We are monitoring the new fix. Mar <var data-var='date'> 5</var>, <var data-var='time'>18:51</var> PST Update - We are within 30 mins of a permanent fix. Unfortunately, we are at the mercy of large third party services such as Amazon and Google. When these companies have internal issues, that trickle down to us, without notice. Fieldd’s product itself is unaffected. The entire team have worked tirelessly on a Sunday to permanently solve this. We thank you for your patience. Mar <var data-var='date'> 5</var>, <var data-var='time'>17:18</var> PST Update - We are finalizing the fix for this issue. Thank you for your patience. Mar <var data-var='date'> 5</var>, <var data-var='time'>14:45</var> PST Update - The team have opted for a permanent fix rather than a temporary one. This fix will increase long term performance and reliability. We anticipate things will be back to normal in a few hours. Thank you for your continued patience. Mar <var data-var='date'> 5</var>, <var data-var='time'>14:01</var> PST Update - We are continuing to work on a fix for this issue. Mar <var data-var='date'> 5</var>, <var data-var='time'>13:05</var> PST Identified - The issue has been identified, and we are actively implementing a fix Mar <var data-var='date'> 5</var>, <var data-var='time'>12:39</var> PST Investigating - Unfortunately, we have experienced yet another instance of Amazon disrupting fieldd’s system without prior notice. As a result of this continued unreliability, our team is now urgently working on moving our servers away from Amazon to ensure a more stable and dependable service for our valued clients like yourself. We apologize for any inconvenience caused by Amazon’s disruptive behavior.

Amazon Web Server Issue

Feb <var data-var='date'>27</var>, <var data-var='time'>17:38</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'>27</var>, <var data-var='time'>17:38</var> PST Update - Fieldd experienced a disruption due to a server outage with Amazon AWS. Our team worked tirelessly to identify and resolve the issue. We are happy to report that AWS has now resolved the issue, and our system is now operating normally. We apologize for any inconvenience caused and appreciate your patience during this time. Feb <var data-var='date'>27</var>, <var data-var='time'>17:35</var> PST Update - We are continuing to monitor for any further issues. Feb <var data-var='date'>27</var>, <var data-var='time'>17:32</var> PST Monitoring - We are continuing to monitor for any further issues. Feb <var data-var='date'>27</var>, <var data-var='time'>16:23</var> PST Update - We are continuing to work on a fix for this issue. Feb <var data-var='date'>27</var>, <var data-var='time'>15:40</var> PST Update - We have identified the cause of the error and are working as fast as we can to resolve the matter. Thank you for your continued patience. We understand the impact this has on your business. Feb <var data-var='date'>27</var>, <var data-var='time'>13:11</var> PST Identified - Our team is actively working on resolving the issue as soon as possible, and we will keep you updated on the progress. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal system operations

An unexpected outage

Sep <var data-var='date'> 2</var>, <var data-var='time'>20:23</var> PDT Resolved - This incident for Australian users has been resolved. Sep <var data-var='date'> 2</var>, <var data-var='time'>19:51</var> PDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'> 2</var>, <var data-var='time'>19:46</var> PDT Investigating - We are investigating an issue with SMS messages in Australia

Twilio SMS - Australia

Aug <var data-var='date'>18</var>, <var data-var='time'>21:31</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>18</var>, <var data-var='time'>21:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>18</var>, <var data-var='time'>10:47</var> PDT Scheduled - We will be undertaking planned website updates, some users may experience temporary slower response times.

Feb <var data-var='date'>15</var>, <var data-var='time'>20:31</var> PST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>15</var>, <var data-var='time'>20:29</var> PST Verifying - Verification is currently underway for the maintenance items. Feb <var data-var='date'>15</var>, <var data-var='time'>20:19</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>15</var>, <var data-var='time'>20:16</var> PST Scheduled - Planned maintenance. You may experience delays loading CRM during this period

Feb <var data-var='date'>10</var>, <var data-var='time'>22:30</var> PST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>10</var>, <var data-var='time'>21:00</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>10</var>, <var data-var='time'>20:31</var> PST Scheduled - Planned update: Speed improvements.

Feb <var data-var='date'>10</var>, <var data-var='time'>10:42</var> PST Resolved - Square seems to be back operational. Please contact Square if issues persist with POS payments. Feb <var data-var='date'>10</var>, <var data-var='time'>10:32</var> PST Identified - Waiting for Square for more information on the matter Feb <var data-var='date'>10</var>, <var data-var='time'>10:32</var> PST Monitoring - We are monitoring Square for updates Feb <var data-var='date'>10</var>, <var data-var='time'>10:29</var> PST Investigating - Square is currently down, users using Square for payments may temporarily experience issues. Please contact Square for more information.

Is fieldd down?

fieldd status is UP

Lastest published events

Cloudflare Connectivity Issue

Scheduled Maintenance

Planned Security Maintenance

fieldd Services, Components and Regions

Recent fieldd events

Cloudflare Connectivity Issue

Scheduled Maintenance

Planned Security Maintenance

Planned Update

Partial Outage

Scheduled Maintenance