Aug <var data-var='date'>23</var>, <var data-var='time'>10:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>20</var>, <var data-var='time'>22:21</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Network Infrastructure Maintenance Window: Start Time: 23 Aug 2026 10:30 UTC End Time: 23 Aug 2026 16:30 UTC Reference: SDCCAB-4911, SDCCAB-4910 Projected Impact: Customers connecting through the Singapore (SG3) Point of Presence (PoP) may experience degraded performance during the maintenance window. Customers using other locations are not expected to be impacted. Reason for Maintenance: We are performing essential network infrastructure upgrades in our Singapore (SG3) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Singapore (SG3) – Impact: Degraded Performance

Aug <var data-var='date'>22</var>, <var data-var='time'>09:35</var> UTC Completed - Dear Valued Customer, We would like to inform you that the schedule maintenance for F5 Distributed Cloud CDN has been cancelled. Original Maintenance Details: Start Time: 22 Aug 2026 07:00 UTC End Time: 22 Aug 2026 13:00 UTC Reason for Cancellation: The planned upgrades are now part of a larger improvement project to be scheduled at a later date. Reference ID: SDCCAB-4885 If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud Aug <var data-var='date'>22</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 8</var>, <var data-var='time'>01:15</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud CDN Maintenance Window: Start Time: 22 Aug 2026 07:00 UTC End Time: 22 Aug 2026 13:00 UTC Reference: SDCCAB-4885 Projected Impact: During this maintenance window, customers will not be able to configure or modify CDN distributions, and purge functionality will be unavailable. Reason for Maintenance: We will be upgrading the F5 Distributed Cloud CDN Controller to the latest software version to enhance performance, stability, and overall service reliability. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[CANCELLED] Planned Maintenance Notification for F5 Distributed Cloud CDN – Impact: Brief Interruption

Aug <var data-var='date'>22</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>20</var>, <var data-var='time'>19:18</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Regional Edge Maintenance Window: Start Time: 22 Aug 2026 00:00 UTC End Time: 23 Aug 2026 14:00 UTC Per-Location Maintenance Schedule: - August 22nd 00:00 UTC - C-Ashburn DC12, B-Dallas, Tel Aviv, Hong Kong, Chicago - August 22nd 04:00 UTC - New York, Seattle, B-Mumbai, Paris (PA4) - August 22nd 08:00 UTC - Tokyo, Melbourne, Jakarta, San Jose, Ashburn DC12 - August 22nd 12:00 UTC - B-London, Montreal, Osaka, Dubai, Mexico - August 22nd 16:00 UTC - Chennai, Amsterdam, Lisbon, B-New York - August 22nd 20:00 UTC - Mumbai, B-Frankfurt, Atlanta - August 23rd 00:00 UTC - Paris (PA2), Madrid - August 23rd 04:00 UTC - Singapore - August 23rd 08:00 UTC - Dallas Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration. Reference: SDCCAB-4993 Projected Impact: Customers with configurations that rely on a specific Regional Edge site may experience a brief service interruption during this maintenance window. For most customers, services and applications will remain available and continue to be served by other Regional Edge locations within the same region. Customer Edge (CE) services and applications are not expected to experience any downtime during this maintenance. Reason for Maintenance: This maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge Globally – Impact: Brief Interruption

Aug <var data-var='date'>21</var>, <var data-var='time'>10:02</var> UTC Resolved - The F5 Distributed Cloud team has successfully resolved the issue of the New York Regional Edge. After thorough monitoring, we can confirm that no additional impact has been observed. We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team. Aug <var data-var='date'>21</var>, <var data-var='time'>07:21</var> UTC Monitoring - The F5 Distributed Cloud team has successfully completed the emergency maintenance to address the issue at the New York Regional Edge. We are now actively monitoring the environment to ensure ongoing stability. We appreciate your patience and will provide a final update once we confirm that full service stability is maintained. Aug <var data-var='date'>21</var>, <var data-var='time'>05:57</var> UTC Identified - The F5 Distributed Cloud team has identified a performance degradation issue specific to the New York Regional Edge and is conducting urgent maintenance to address the problem. While there will be no traffic impact, customers may notice CE tunnels appearing as down. We are working diligently to resolve this matter promptly and will share further updates as soon as we have more information. Thank you for your patience and understanding during this time.

F5 Distributed Cloud - Service Degradation- Regional Edge- NewYork (NY8)- INC-20260821-495

Aug <var data-var='date'>19</var>, <var data-var='time'>18:26</var> UTC Completed - Dear Valued Customer, We would like to inform you that the schedule maintenance for F5 Distributed Cloud Global Controller has been cancelled. Original Maintenance Details: Start Time: 22 Aug 2026 03:00 UTC End Time: 23 Aug 2026 11:00 UTC Reason for Cancellation: The planned updates are now part of a larger improvement project to be scheduled at a later date. Reference ID: SDCCAB-4885 If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud Aug <var data-var='date'> 7</var>, <var data-var='time'>22:01</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Global Controller Maintenance Window: Start Time: 22 Aug 2026 03:00 UTC End Time: 23 Aug 2026 11:00 UTC Schedule: - 22 Aug 2026 03:00 UTC - 22 Aug 2026 11:00 UTC - Global Controller - 23 Aug 2026 03:00 UTC - 23 Aug 2026 11:00 UTC - Backup Global Controller Reference: SDCCAB-4885 Projected Impact: During the maintenance window, Management Plane configuration changes will continue to persist and propagate normally. There will be a brief pause in configuration propagation while the configuration audit service is upgraded. During this time, Customer Edge (CE) health metrics may be temporarily unavailable, and access to the Distributed Cloud Console may be intermittently affected. Any interruption Distributed Cloud Console access is expected to be brief, and will be restored automatically as the upgrade progresses. Reason for Maintenance: We will be performing maintenance to upgrade the F5 Distributed Cloud Global Controller logging, metrics, and analytics services to the latest version. This update includes important improvements to help keep the platform running smoothly and reliably. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[CANCELLED] Planned Maintenance Notification for F5 Distributed Cloud Global Controller – Impact: Brief Interruption

Aug <var data-var='date'>16</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>15</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>14</var>, <var data-var='time'>20:45</var> UTC Update - Dear Valued Customer, We would like to inform you that the previously scheduled maintenance for certain Distributed Cloud Regional Edge locations has been adjusted. While some locations will no longer undergo maintenance as planned, others will proceed as scheduled. Updated Maintenance Details: Start Time: 15 Aug 2026 00:00 UTC End Time: 16 Aug 2026 14:00 UTC - August 15th 00:00 UTC - C-Ashburn DC12 - August 16th 00:00 UTC - London, Stockholm, Sydney, B-San Jose - August 16th 04:00 UTC - Paris (PA2), Frankfurt, Madrid, B-Ashburn DC12 - August 16th 08:00 UTC - Toronto, Sao Paulo, Milan, D-New York Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration. Reason for Reschedule: Rescheduled to combine with upcoming maintenance, minimizing the number of maintenance windows required. Reference ID: SDCCAB-4725 We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services. If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com. Sincerely, F5 Distributed Cloud Aug <var data-var='date'> 6</var>, <var data-var='time'>23:03</var> UTC Update - Dear Valued Customer, We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled. Updated Maintenance Details: Start Time: 15 Aug 2026 00:00 UTC End Time: 16 Aug 2026 14:00 UTC - August 15th 00:00 UTC - C-Ashburn DC12, B-DAL3, Tel Aviv, Hong Kong, Chicago - August 15th 04:00 UTC - New York, Dallas, Seattle, B-Mumbai, Paris (PA4) - August 15th 08:00 UTC - Tokyo, Melbourne, Jakarta, San Jose, Ashburn DC12 - August 15th 12:00 UTC - B-London, Montreal, Osaka, Dubai, Mexico - August 15th 16:00 UTC - Mumbai, Singapore, B-Frankfurt, Atlanta - August 15th 20:00 UTC - Chennai, Amsterdam, Lisbon, B-New York - August 16th 00:00 UTC - London, Stockholm, Sydney, B-San Jose - August 16th 04:00 UTC - Paris (PA2), Frankfurt, Madrid, B-Ashburn DC12 - August 16th 08:00 UTC - Toronto, Sao Paulo, Milan, D-New York Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration. Reason for Reschedule: Rescheduled to combine with upcoming maintenance, minimizing the number of maintenance windows required. Reference ID: SDCCAB-4725 We apologize for any inconvenience caused and appreciate your cooperation and understanding as we work to improve our services. If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com. Sincerely, F5 Distributed Cloud Jul <var data-var='date'>31</var>, <var data-var='time'>01:42</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Regional Edge Maintenance Window: Start Time: 15 Aug 2026 00:00 UTC End Time: 16 Aug 2026 14:00 UTC Per-Location Maintenance Schedule: - August 15th 00:00 UTC - C-Ashburn DC12, B-DAL3, Tel Aviv, Hong Kong, Chicago - August 15th 04:00 UTC - New York, Dallas, Seattle, B-Mumbai - August 15th 08:00 UTC - Tokyo, Melbourne, Jakarta, San Jose, Ashburn DC12 - August 15th 12:00 UTC - B-London, Montreal, Osaka, Dubai - August 15th 16:00 UTC - Mumbai, Singapore, B-Frankfurt, Atlanta - August 15th 20:00 UTC - Chennai, Amsterdam, Lisbon - August 16th 00:00 UTC - London, Paris (PA4), Stockholm, Sydney - August 16th 04:00 UTC - Paris (PA2), Frankfurt, Madrid, B-Ashburn DC12 - August 16th 08:00 UTC - Toronto, Sao Paulo, Milan, D-New York Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration. Reference: SDCCAB-4725 Projected Impact: Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period. Reason for Maintenance: This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud Regional Edge Globally – Impact: Brief Interruption

Aug <var data-var='date'>15</var>, <var data-var='time'>13:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>15</var>, <var data-var='time'>03:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>13</var>, <var data-var='time'>23:13</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Client-Side Defense Maintenance Window: Start Time: 15 Aug 2026 03:30 UTC End Time: 15 Aug 2026 13:00 UTC Reference: SDCCAB-4907 Projected Impact: During the maintenance window, processing of newly collected script data for Client-Side Defense (CSD) may be delayed. All other CSD functionality will continue to operate as expected. Reason for Maintenance: We will be performing essential maintenance on our Client-Side Defense infrastructure to improve overall performance and reliability. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Bot Defense Advance Globally – Impact: Data Processing Delay

Aug <var data-var='date'>15</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>15</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>13</var>, <var data-var='time'>23:18</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Network Infrastructure Maintenance Window: Start Time: 15 Aug 2026 04:00 UTC End Time: 15 Aug 2026 08:00 UTC Reference: SDCCAB-4555 Projected Impact: This maintenance is not expected to affect customer traffic or service availability. During the upgrade, some traffic graphs in the Distributed Cloud Console may be temporarily unavailable, but no data will be lost. Advanced mitigations cannot be created or modified during the maintenance window; however, all existing mitigations will continue to operate normally. Reason for Maintenance: We will perform a scheduled update to the mitigation management system to improve platform stability, performance, and reliability. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure – Impact: Brief Interruption

Aug <var data-var='date'>14</var>, <var data-var='time'>19:03</var> UTC Resolved - The F5 Distributed Cloud team can confirm that the issue affecting the Paris (PA4) Regional Edge and the Global Log Receiver (GLR) service has been fully resolved. We sincerely appreciate your patience and understanding throughout this event. All services are now operating as expected. Aug <var data-var='date'>14</var>, <var data-var='time'>16:31</var> UTC Investigating - We are currently investigating a service degradation in the Paris (PA4) region that began around 14th Aug at 14:50 UTC. Engineering teams have observed an increase in 5xx responses and are actively investigating the underlying cause. We are continuing to monitor the situation closely and will provide further updates as more information becomes available. - During our investigation, we observed an increase in latency affecting the Global Log Receiver service in the Paris (PA4) region

Incident Advisory: INC-20260814-494

Aug <var data-var='date'>14</var>, <var data-var='time'>17:15</var> UTC Completed - Dear Valued Customer, We would like to inform you that the schedule maintenance for Bot Defense Data Center has been cancelled. Original Maintenance Details: Start Time: 15 Aug 2026 13:00 UTC End Time: 15 Aug 2026 21:00 UTC Reason for Cancellation: The planned activity will be combined with an upcoming maintenance window to minimize customer impact. Reference ID: SDCCAB-4737 If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Bot Defense Aug <var data-var='date'>13</var>, <var data-var='time'>18:48</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - Bot Defense (Advanced) Ashburn Data Center Maintenance Window: Start Time: 15 Aug 2026 13:00 UTC End Time: 15 Aug 2026 21:00 UTC Reference: SDCCAB-4737 Projected Impact: We will be performing scheduled data center power maintenance in our Ashburn (DC11) facility. No customer impact is anticipated, and all services are expected to remain fully operational throughout the maintenance window. Reason for Maintenance: We will be performing power infrastructure maintenance to enhance infrastructure reliability and operational resiliency. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Bot Defense

[CANCELLED] F5 Urgent Scheduled Maintenance Notification for Bot Defense Data Center in Ashburn (DC11)– Impact: Non-Disruptive

Aug <var data-var='date'>13</var>, <var data-var='time'>22:55</var> UTC Completed - Dear Valued Customer, We would like to inform you that the schedule maintenance for F5 Distributed Cloud Regional Edge in London(B-TN2) has been cancelled. Original Maintenance Details: Start Time: 13 Aug 2026 23:30 UTC End Time: 14 Aug 2026 05:30 UTC Reason for Cancellation: The planned updates are now part of a larger improvement project to be scheduled at a later date. Reference ID: SDCCAB-4950 If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud Aug <var data-var='date'>13</var>, <var data-var='time'>19:36</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Regional Edge Maintenance Window: Start Time: 13 Aug 2026 23:30 UTC End Time: 14 Aug 2026 05:30 UTC Reference: SDCCAB-4950 Projected Impact: Customers who have configured their services to rely exclusively on the London (B-TN2) Regional Edge site may experience a brief service interruption during the maintenance window. However, for most customers, services and applications are expected to remain unaffected as traffic will automatically continue to be served from other Regional Edge sites within the same region. Reason for Maintenance: This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[CANCELLED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in London(B-TN2) – Impact: Brief Interruption

Aug <var data-var='date'>13</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>13</var>, <var data-var='time'>07:34</var> UTC Update - Dear Valued Customer, We would like to inform you that the ongoing maintenance for F5 Distributed Cloud Global Controller has been extended by an additional 2 hours. The new expected completion time is August 13th at 10:00 AM UTC. We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services. Sincerely, F5 Distributed Cloud Team Aug <var data-var='date'>13</var>, <var data-var='time'>06:45</var> UTC Update - Dear Valued Customer, We would like to inform you that the ongoing maintenance for F5 Distributed Cloud Global Controller has been extended by an additional 1 hour. The new expected completion time is August 13th at 08:00 AM UTC. We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services. Sincerely, F5 Distributed Cloud Team Aug <var data-var='date'>13</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>12</var>, <var data-var='time'>17:56</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Global Controller Maintenance Window: Start Time: 13 Aug 2026 04:00 UTC End Time: 13 Aug 2026 07:00 UTC Reference: SDCCAB-4920 Projected Impact: During this maintenance window, configuration changes will continue to be processed for most of the upgrade. Sign-in services for the Distributed Cloud Console may experience brief, intermittent accessibility while upgrades are being performed. Access will be restored automatically shortly after each upgrade step is completed. Reason for Maintenance: As part of our ongoing commitment to providing a reliable experience, this update includes important enhancements and improvements to platform stability, performance, and reliability. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[EXTENDED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Global Controller – Impact: Brief Interruption

Aug <var data-var='date'> 9</var>, <var data-var='time'>17:30</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 9</var>, <var data-var='time'>14:19</var> UTC Update - Dear Valued Customer, We would like to inform you that the previously notified maintenance (https://www.f5cloudstatus.com/incidents/y5dqlfsc5561) for F5 Distributed Cloud Regional Edge in Dallas (DAL3) has been extended by an additional 2 hour. The new expected completion time is mentioned below- Maintenance Window: Start Time: 09 Aug 2026 11:30 UTC End Time: 09 Aug 2026 17:30 UTC Reference: SDCCAB-4724 Projected Impact: Customers who have created hard-coded dependencies for a Dallas Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period and some may observe reduce CE health score for Dallas (DAL3) region. Reason for Maintenance: This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud Aug <var data-var='date'> 9</var>, <var data-var='time'>11:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 9</var>, <var data-var='time'>11:22</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled Maintenance activity that will be performed on the following F5 service:- F5 Distributed Cloud Regional Edge Maintenance Window: Start Time: 09 Aug 2026 11:30 UTC End Time: 09 Aug 2026 15:30 UTC Reference: SDCCAB-4724 Projected Impact: Customers who have created hard-coded dependencies for a Dallas Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period and some may observe reduce CE health score for Dallas (DAL3) region. Reason for Maintenance: This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[EXTENDED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in Dallas (DAL3) – Impact: Brief InterruptionCloud Regional Edge in Dallas (DAL3) – Impact: Brief Interruption

Aug <var data-var='date'> 9</var>, <var data-var='time'>08:30</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 8</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 6</var>, <var data-var='time'>19:33</var> UTC Update - Dear Valued Customers, We would like to inform you that the previously scheduled maintenance for Distributed Cloud Regional Edge has been rescheduled. Updated Maintenance Window: Start Time: 08 Aug 2026 02:00 UTC End Time: 09 Aug 2026 08:30 UTC Reason for Reschedule: Rescheduled to combine with upcoming maintenance, minimizing the number of maintenance windows required. Per-Location Maintenance Schedule: - August 8th 02:00 UTC - B-New York, Toronto - August 9th 02:30 UTC - Dallas, B-San Jose Reference: SDCCAB-4724 We apologize for any inconvinience caused and appreciate your cooperation and understanding as we work to improve our services. If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud Jul <var data-var='date'>25</var>, <var data-var='time'>02:37</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Regional Edge Maintenance Window: Start Time: 08 Aug 2026 02:00 UTC End Time: 09 Aug 2026 08:30 UTC Per-Location Maintenance Schedule: - August 8th 02:00 UTC - B-Dallas, Toronto - August 9th 02:30 UTC - B-New York. B-San Jose Note: Each location's maintenance will begin only after the previous one has been successfully completed. The schedule may shift forward or backward depending on the actual completion time of each phase. Reference: SDCCAB-4724 Projected Impact: Customers who have created hard-coded dependencies for a specific Regional Edge site may experience a service interruption during this maintenance window. However, services and applications are expected to remain unaffected as they will continue to be served from other Regional Edges within the same region. Additionally, Customer Edge (CE) services and applications will not face any downtime during this period. Reason for Maintenance: This scheduled maintenance will implement updates designed to improve system stability and performance. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Multiple locations – Impact: Brief Interruption

Aug <var data-var='date'> 8</var>, <var data-var='time'>20:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 8</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 6</var>, <var data-var='time'>22:22</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Network Infrastructure Maintenance Window: Start Time: 08 Aug 2026 14:00 UTC End Time: 08 Aug 2026 20:00 UTC Reference: SDCCAB-4812, SDCCAB-4813 Projected Impact: Customers connecting to the Hong Kong (HK2) Point of Presence (PoP) may experience a brief service disruption during the maintenance window as essential upgrades are performed on our network infrastructure. Customers not connecting through this location are not expected to be affected. Reason for Maintenance: We are performing essential network infrastructure upgrades in our Hong Kong (HK2) facility. This is part of our ongoing commitment to enhancing the reliability, performance, and security of your services. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Hong Kong (HK2) – Impact: Brief Interruption

Aug <var data-var='date'> 8</var>, <var data-var='time'>17:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 8</var>, <var data-var='time'>15:59</var> UTC Update - Dear Valued Customer, We would like to inform you that the previously notified maintenance (https://www.f5cloudstatus.com/incidents/bwlbwyw9khnq) for F5 Distributed Cloud Network Infrastructure has been extended by an additional 1 hour. The new expected completion time is mentioned below- Maintenance Window: Start Time: 08 Aug 2026 11:00 UTC End Time: 08 Aug 2026 17:00 UTC Reference: SDCCAB-4541 Projected Impact: During the maintenance window, the anycast service in LD6 will be temporarily disabled. During this period, traffic will be served by the next nearest available Regional Edge (RE). Reason for Maintenance: As part of our network enhancement, we will be introducing new aggregation out-of-band (OOB) switches in LD6. During the maintenance window, the out-of-band management connections from the access-layer switches will be migrated to the new aggregation OOB switches. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud Aug <var data-var='date'> 8</var>, <var data-var='time'>11:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>15</var>, <var data-var='time'>06:48</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Network Infrastructure Maintenance Window: Start Time: 08 Aug 2026 11:00 UTC End Time: 08 Aug 2026 16:00 UTC Reference: SDCCAB-4541 Projected Impact: During the maintenance window, the anycast service in LD6 will be temporarily disabled. During this period, traffic will be served by the next nearest available Regional Edge (RE). Reason for Maintenance: As part of our network enhancement, we will be introducing new aggregation out-of-band (OOB) switches in LD6. During the maintenance window, the out-of-band management connections from the access-layer switches will be migrated to the new aggregation OOB switches. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[EXTENDED] - Planned Maintenance Notification for F5 Distributed Cloud Network Infrastructure in London (LD6) – Impact: Performance Impact

Aug <var data-var='date'> 8</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 8</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 6</var>, <var data-var='time'>22:47</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Global Controller Maintenance Window: Start Time: 08 Aug 2026 07:00 UTC End Time: 08 Aug 2026 09:00 UTC Reference: SDCCAB-4816 Projected Impact: During the maintenance window, customers may experience delays in access log and Global Log Receiver (GLR) availability. All other services are expected to remain fully operational with no anticipated performance impact. Reason for Maintenance: We will be performing hardware maintenance to ensure continued service reliability. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Global Controller in Multiple locations – Impact: Performance Impact

Aug <var data-var='date'> 8</var>, <var data-var='time'>04:47</var> UTC Monitoring - Dear Valued Customers, F5 Distributed Cloud Expands Global Footprint into Mexico We are pleased to announce the launch of a new Regional Edge cluster Mexico (qro1-mx), further expanding the F5 Distributed Cloud global network. This new point of presence strengthens our coverage in Latin America. The Mexico Regional Edge site delivers: 1. Reduced latency for customers and end users in Mexico 2. Improved application performance through localized traffic processing closer to end users 3. Full feature parity with all existing Regional Edge sites Time: qro1-mx will go live on August 22nd, 2026 at 08:00 am UTC To ensure uninterrupted connectivity between the F5 Distributed Cloud Mexico Regional Edge site and your origin infrastructure, please update your firewall allowlists to include the network range 159.60.179.0/24 prior to the Mexico RE go-live date If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Informational: New Regional Edge Site — Mexico

Aug <var data-var='date'> 5</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 5</var>, <var data-var='time'>16:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 5</var>, <var data-var='time'>06:48</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Network Infrastructure Maintenance Window: Start Time: 05 August 2026 16:00 UTC End Time: 05 August 2026 18:00 UTC Reference: SDCCAB-4827 Projected Impact: Customers connecting to HK2 POP may experience more latency or degraded performance during this time. Reason for Maintenance: We are carrying out an essential upgrade on one of our leaf switch's firmware in Hong Kong (HK2) to advance its firmware to the latest version Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit [https://my.f5.com/manage/s/article/K000135931]. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Hong Kong (HK2) – Impact: Degraded Performance

Aug <var data-var='date'> 5</var>, <var data-var='time'>03:47</var> UTC Resolved - We're pleased to confirm the issue affecting the DNS service has been resolved, and the service is now operating normally. Our engineering teams have addressed the underlying issue and have verified system stability. We'll continue to keep a close watch on DNS performance to ensure everything remains stable and consistent. If you have any questions or need assistance, please contact our Support team: - Email support: support@cloud.f5.com - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud Aug <var data-var='date'> 4</var>, <var data-var='time'>20:25</var> UTC Monitoring - The issue that caused the DNS propagation lag has been resolved, and services are operating normally. Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure ongoing stability and consistent performance. If you have any questions or need assistance, please contact our support team. Contact information - Email support: support@cloud.f5.com - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 We appreciate your understanding as we continue working to improve our services. Aug <var data-var='date'> 4</var>, <var data-var='time'>19:11</var> UTC Identified - The issue affecting DNS propagation has been identified and our teams are working on the lag resolution. Thank you for your patience while we work to resolve this issue. If you have any questions or concerns, please feel free to reach out to our support team. Contact information - Email support: support@cloud.f5.com - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 We appreciate your understanding and cooperation as we continue to improve our services. Aug <var data-var='date'> 4</var>, <var data-var='time'>17:02</var> UTC Update - F5 Distributed Cloud is currently investigating an issue affecting the DNS propagation. Our engineering teams are actively investigating the root cause and working toward a resolution. Please note that other Distributed Cloud services are not affected. We will provide additional updates as soon as more information becomes available. Aug <var data-var='date'> 4</var>, <var data-var='time'>16:24</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS propagation. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: •	We have identified potential service impact at 04:17 PM UTC; •	Our incident response team has been fully mobilized; •	Initial investigation and impact assessment efforts are underway. Next Steps: •	A detailed incident notification will be provided within 30 minutes; •	Our teams are working to determine the root cause of the incident; •	We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

F5 Distributed Cloud - Service Degradation - DNS propagation - INC-20260804-492

Aug <var data-var='date'> 4</var>, <var data-var='time'>04:42</var> UTC Resolved - We are glad to confirm that the previously observed service degradation affecting Global Log Receiver (GLR) has been resolved, and GLR is operating normally. Following service restoration, our engineering teams have continued to monitor the platform to ensure sustained stability, and no further issues have been detected. There was no traffic interruption, and all core F5 Distributed Cloud Console services remained fully operational throughout the event. This incident is now considered closed. Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud Aug <var data-var='date'> 3</var>, <var data-var='time'>17:37</var> UTC Monitoring - The F5 Distributed Cloud has identified a degradation affecting Global Log Receiver (GLR). by now service has been restored and our engineering teams are actively monitoring to ensure continued platform stability. We will provide additional updates as more information becomes available. Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational. We appreciate your patience and understanding. Aug <var data-var='date'> 3</var>, <var data-var='time'>16:45</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR logs latency. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: •	We have identified potential service impact at 04:38 PM UTC; •	Our incident response team has been fully mobilized; •	Initial investigation and impact assessment efforts are underway. Next Steps: •	A detailed incident notification will be provided within 30 minutes; •	Our teams are working to determine the root cause of the incident; •	We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260803-491

Jul <var data-var='date'>31</var>, <var data-var='time'>02:42</var> UTC Resolved - The F5 Distributed Cloud Team has resolved the issue causing delays in access logs appearing in the Distributed Cloud Console UI. The system is fully operational, and access logs have remained stable without further lag. Thank you for your patience and understanding during this time. Jul <var data-var='date'>30</var>, <var data-var='time'>15:31</var> UTC Monitoring - The F5 Distributed Cloud Team has resolved an issue that was causing a delay in access logs appearing in the Distributed Cloud Console UI. The system is now fully operational, and we will continue to monitor it closely to ensure stability. Thank you for your patience and understanding during this time. Jul <var data-var='date'>30</var>, <var data-var='time'>13:26</var> UTC Identified - The F5 Distributed Cloud Support Team has identified a delay in access logs appearing in the Distributed Cloud Console UI. Global Log Receiver (GLR) functionality remains at its usual operating levels. All XC Console core services continue to function as expected without disruption. Our engineering team is actively investigating the access log delay to ensure prompt resolution. Updates will be shared as soon as we have more information. Thank you for your patience and understanding. Jul <var data-var='date'>30</var>, <var data-var='time'>12:44</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR (Global Log Relay) and access logs within the Distributed Cloud environment. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: •	We have identified potential service impact at 12:38 PM UTC; •	Our incident response team has been fully mobilized; •	Initial investigation and impact assessment efforts are underway. Next Steps: •	A detailed incident notification will be provided within 30 minutes; •	Our teams are working to determine the root cause of the incident; •	We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

F5 Distributed Cloud - Service Degradation - Delay in Access Logs - INC-20260730-490

Jul <var data-var='date'>30</var>, <var data-var='time'>05:09</var> UTC Resolved - The F5 Distributed Cloud team had successfully resolved the issue affecting the connectivity in Mumbai Regional Edge (MB2), and after an extensive period of monitoring, we can confirm that no further impact was observed. We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team. Jul <var data-var='date'>29</var>, <var data-var='time'>10:32</var> UTC Monitoring - The F5 Distributed Cloud team has identified and corrected the configuration propagation issue at the Mumbai (MB2) Regional Edge. The propagation issue has been resolved, and no further customer impact is expected. We are currently monitoring the environment to ensure continued stability. We appreciate your patience and will provide a final update once we confirm that full service stability is maintained. Jul <var data-var='date'>29</var>, <var data-var='time'>09:44</var> UTC Update - The F5 Distributed Cloud team has identified a performance degradation issue isolated to Mumbai Regional Edge and is actively investigating the issue. We are committed to resolving this with urgency to minimize the impact on our customer services. We will provide further updates as more information becomes available. We appreciate your patience and understanding Jul <var data-var='date'>29</var>, <var data-var='time'>08:48</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting Mumbai regional edge. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: •	We have identified potential service impact at 08:40 AM UTC; •	Our incident response team has been fully mobilized; •	Initial investigation and impact assessment efforts are underway. Next Steps: •	A detailed incident notification will be provided within 30 minutes; •	Our teams are working to determine the root cause of the incident; •	We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

F5 Distributed Cloud - Service Degradation- Regional Edge- Propagation Issue in Mumbai (MB2)- INC-20260729-489

Jul <var data-var='date'>28</var>, <var data-var='time'>05:29</var> UTC Resolved - The F5 Distributed Cloud team had successfully resolved the issue affecting CDN edge connectivity in Dallas (DAL3), and after an extensive period of monitoring, we can confirm that no further impact was observed. We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team. Jul <var data-var='date'>27</var>, <var data-var='time'>13:49</var> UTC Monitoring - The F5 Distributed Cloud team is pleased to inform you that a fix has been implemented and the issue has been resolved. The CDN edge in Dallas (DAL3) has been enabled back for customer traffic. We will continue to proactively monitor the situation to ensure the stability of our services. Should you encounter any issue, please do not hesitate to reach out to us via your established channels. Jul <var data-var='date'>27</var>, <var data-var='time'>09:30</var> UTC Update - The F5 Distributed Cloud team has identified an issue with the CDN Edge in Dallas (DAL3) and is working diligently on corrective measures to restore full functionality. Please note that there might be an increase in latency faced by customers as traffic will get automatically routed towards the nearest edge location. We appreciate your patience and understanding as we work on resolving this matter. Our teams continue to proactively monitor the situation and will share updates as soon as they become available. If you have any further concerns, please do not hesitate to reach out to us via your established support channels. Jul <var data-var='date'>27</var>, <var data-var='time'>09:02</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting CDN services in Dallas (DAL3). We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: •	We have identified potential service impact at 09:00 UTC. •	Our incident response team has been fully mobilized. •	Initial investigation and impact assessment efforts are underway. Next Steps: •	A detailed incident notification will be provided within 30 minutes; •	Our teams are working to determine the root cause of the incident; •	We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

F5 Distributed Cloud - Service Degradation - CDN Edge Connectivity Issue in Dallas (DAL3) - INC-20260727-488

Jul <var data-var='date'>26</var>, <var data-var='time'>04:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>25</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>24</var>, <var data-var='time'>23:04</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Customer Edge Maintenance Window: Start Time: 25 Jul 2026 04:00 UTC End Time: 26 Jul 2026 04:00 UTC Reference: SDCCAB-4651 Projected Impact: During the scheduled maintenance window, all regional edge sites may experience a temporary increase in log processing latency. Customers may also notice minor delays in the availability and retrieval of logs and metrics. No service outage is expected, and normal performance will resume once the maintenance is completed. Reason for Maintenance: We are performing essential infrastructure enhancements to onboard the new EU Region Cloud LMA (Log Monitoring Agent) into our platform. This is part of our ongoing commitment to improving regional capacity, scalability, and service resilience. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Is F5 Distributed Cloud down?

F5 Distributed Cloud status is UNDER MAINTENANCE

Components with issues

Lastest published events

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Singapore (SG3) – Impact: Degraded Performance

[CANCELLED] Planned Maintenance Notification for F5 Distributed Cloud CDN – Impact: Brief Interruption

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge Globally – Impact: Brief Interruption

F5 Distributed Cloud Services, Components and Regions

Recent F5 Distributed Cloud events

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Singapore (SG3) – Impact: Degraded Performance

[CANCELLED] Planned Maintenance Notification for F5 Distributed Cloud CDN – Impact: Brief Interruption

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge Globally – Impact: Brief Interruption

F5 Distributed Cloud - Service Degradation- Regional Edge- NewYork (NY8)- INC-20260821-495

[CANCELLED] Planned Maintenance Notification for F5 Distributed Cloud Global Controller – Impact: Brief Interruption

[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud Regional Edge Globally – Impact: Brief Interruption