THIS IS A SCHEDULED EVENT Jul <var data-var='date'>18</var>, <var data-var='time'>04:00</var> - <var data-var='time'>10:00</var> UTC Jun <var data-var='date'> 3</var>, <var data-var='time'>17:49</var> UTC Update - Dear Valued Customer, We would like to inform you that the previously scheduled maintenance for F5 Distributed Cloud DNS Services has been rescheduled. Updated Maintenance Details: Start Time: 18 July 2026, 04:00 UTC End Time: 18 July 2026, 10:00 UTC Reason for Reschedule: To better accommodate operational needs and minimize disruptions, we have optimized the schedule for this maintenance. Reference ID: SDCCAB-4079 We apologize for any inconvenience this may cause and sincerely appreciate your cooperation and understanding as we work to improve our services. If you have any questions or require further assistance, please contact our support team at support@cloud.f5.com. Sincerely, F5 Distributed Cloud May <var data-var='date'>15</var>, <var data-var='time'>10:00</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud DNS Services Maintenance Window: Start Time: 06 Jun 2026 04:00 UTC End Time: 06 Jun 2026 10:00 UTC Reference: SDCCAB-4079 Projected Impact: During this maintenance window, DNS record-related operations such as primary zone creation, secondary zone creation, and zone updates will enter a pending state until the upgrade is completed. Once the upgrade concludes, these operations will automatically be retried and transition into an active state. Please rest assured that there will be no impact to other traffic flows. Reason for Maintenance: This upgrade is being carried out to enhance resiliency and provide improved security for our DNS services. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud DNS Service - Global – Impact: Config Propagation Delay

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>12</var>, <var data-var='time'>04:00</var> - <var data-var='time'>08:00</var> UTC Jul <var data-var='date'> 1</var>, <var data-var='time'>17:43</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Bot Defense DCPM Maintenance Window: Start Time: 12 Jul 2026 04:00 UTC End Time: 12 Jul 2026 08:00 UTC Reference: SDCCAB-4444, SDCCAB-4445, SDCCAB-4446, SDCCAB-4447 Projected Impact: There will be no impact to AWS or GCP CSSE traffic. However, we kindly ask that technical teams managing your deployments refrain from performing any policy deployments or CSSE updates via the DCPM user interface until the maintenance activities are fully completed. Reason for Maintenance: A planned DCPM upgrade will be performed to enhance the stability and overall quality of our service. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Bot Defense

Urgent Scheduled Maintenance Notification for F5 Bot Defense DCPM in Multiple locations – Impact: Brief Interruption

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>12</var>, <var data-var='time'>02:30</var> - <var data-var='time'>10:30</var> UTC Jul <var data-var='date'> 7</var>, <var data-var='time'>10:00</var> UTC Update - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud CDN Maintenance Window: Start Time: 12 Jul 2026 02:30 UTC End Time: 12 Jul 2026 10:30 UTC Reference: SDCCAB-4296 Projected Impact: During this maintenance window, customers will be unable to configure or modify CDN distributions, and the purge functionality will also be unavailable. Reason for Maintenance: We will be upgrading the F5 Distributed Cloud CDN Controller to the latest software version to enhance performance, stability, and overall service reliability. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud Jun <var data-var='date'>26</var>, <var data-var='time'>19:30</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud CDN Maintenance Window: Start Time: 12 Jul 2026 04:30 UTC End Time: 12 Jul 2026 10:30 UTC Reference: SDCCAB-4296 Projected Impact: During this maintenance window, customers will be unable to configure or modify CDN distributions, and the purge functionality will also be unavailable. Reason for Maintenance: We will be upgrading the F5 Distributed Cloud CDN Controller to the latest software version to enhance performance, stability, and overall service reliability. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud CDN in Multiple locations – Impact: Brief Interruption

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>11</var>, <var data-var='time'>04:00</var> - <var data-var='time'>07:00</var> UTC Jul <var data-var='date'> 1</var>, <var data-var='time'>17:42</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Bot Defense Cloud SSE Maintenance Window: Start Time: 11 Jul 2026 04:00 UTC End Time: 11 Jul 2026 07:00 UTC Reference: SDCCAB-4451 Projected Impact: There will be no impact to AWS or GCP CSSE traffic. However, we kindly request that technical teams managing your deployments refrain from performing any policy deployments or CSSE updates via the DCPM user interface until the maintenance activities are fully completed. Reason for Maintenance: This maintenance is being conducted to deploy and integrate new infrastructure supporting the COSSE platform. The upgrade will enhance overall system scalability, reliability, and operational performance, while enabling future service improvements and capacity expansion. These changes are part of our ongoing efforts to strengthen the underlying architecture and ensure a more resilient and efficient service delivery environment. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Bot Defense

Urgent Scheduled Maintenance Notification for F5 Bot Defense DCPM in Multiple locations – Impact: No Impact

THIS IS A SCHEDULED EVENT Jul <var data-var='date'>11</var>, <var data-var='time'>03:00</var> UTC &nbsp;-&nbsp; Jul <var data-var='date'>12</var>, <var data-var='time'>11:00</var> UTC Jun <var data-var='date'>26</var>, <var data-var='time'>19:28</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Global Controller Maintenance Window: Start Time: 11 Jul 2026 03:00 UTC End Time: 12 Jul 2026 11:00 UTC Schedule: - 11 Jul 2026 03:00 UTC - 11 Jul 2026 11:00 UTC - Global Controller - 12 Jul 2026 03:00 UTC - 12 Jul 2026 11:00 UTC - Backup Global Controller Reference: SDCCAB-4296 Projected Impact: During the maintenance window, Management Plane configuration changes will continue to persist and propagate for most of the upgrade. However, configuration propagation will briefly pause while the configuration audit service is being upgraded. Customer Edge (CE) health metrics may be temporarily unavailable during this period. Additionally, sign-in services for the XC Console may experience intermittent accessibility, though access will be restored shortly after each instance upgrade. Reason for Maintenance: We will be performing maintenance to upgrade the F5 Distributed Cloud Global Controller logging, metrics, and analytics services to the latest version. This update includes important improvements and critical fixes to help keep the platform running smoothly and reliably. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Planned Maintenance Notification for F5 Distributed Cloud Global Controller in Multiple locations – Impact: Brief Interruption

Jul <var data-var='date'> 9</var>, <var data-var='time'>05:00</var> UTC Resolved - The F5 Distributed Cloud team has successfully resolved the issue affecting display of metrics within the customer dashboard and CE´s, and no further impact is expected. We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team. Jul <var data-var='date'> 8</var>, <var data-var='time'>23:57</var> UTC Monitoring - The F5 Distributed Cloud support team has applied the fix and the display of metrics within the customer dashboard and CE´s are recovering. We will keep you informed as updates become available. Thank you for your understanding and patience as we work to address this issue. Jul <var data-var='date'> 8</var>, <var data-var='time'>22:17</var> UTC Update - The F5 Distributed Cloud support team has identified an issue affecting the display of metrics within the customer dashboard and CE´s showing as down. This is a visual-only anomaly and does not impact traffic processing, core functionalities, or data log generation. Our team is actively working to resolve the issue at the earliest. We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work to address this issue. Jul <var data-var='date'> 8</var>, <var data-var='time'>21:48</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting metrics missing on the Distributed Cloud dashboards. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: •	We have identified potential service impact at 9:40 PM UTC; •	Our incident response team has been fully mobilized; •	Initial investigation and impact assessment efforts are underway. Next Steps: •	A detailed incident notification will be provided within 30 minutes; •	Our teams are working to determine the root cause of the incident; •	We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

F5 Distributed Cloud - Service Degradation - Metrics visualization issue - INC-20260708-482

Jul <var data-var='date'> 7</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 7</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 2</var>, <var data-var='time'>23:51</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Regional Edge Maintenance Window: Start Time: 07 Jul 2026 06:00 UTC End Time: 07 Jul 2026 08:00 UTC Reference: SDCCAB-4476 Projected Impact: As part of the implementation, we will perform an update to the WAF signatures. We advise all F5 Distributed Cloud WAF customers to configure signature staging settings in their App Firewall since this change includes updates to security definitions. Staging recommendations can be found at the following link : Best Practices for Signature Staging | F5 Distributed Cloud Technical Knowledge https://docs.cloud.f5.com/docs-v2/web-app-and-api-protection/concepts/best-practices-for-signature-staging Reason for Maintenance: This maintenance will implement updates designed to improve WAF coverage and accuracy. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge Globally – Impact: No Impact

Jul <var data-var='date'> 8</var>, <var data-var='time'>14:05</var> UTC Update - The issue affecting the DNS visualisation status has been resolved, and services are operating normally. Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure reliability and consistent performance. Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team. Contact information - Email support: support@cloud.f5.com - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 We appreciate your understanding as we continue working to improve our services. Sincerely, F5 Distributed Cloud Jul <var data-var='date'> 8</var>, <var data-var='time'>02:10</var> UTC Update - The issue that caused delays in DNS visualization status updates has been resolved, and DNS services are operating normally. Our teams have verified stability and will continue monitoring DNS closely to ensure ongoing reliability and consistent performance. Thank you for your patience while we worked to restore normal service. If you have any questions or need assistance, please contact our support team. Contact information - Email support: support@cloud.f5.com - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 We appreciate your understanding as we continue to improve our services. Sincerely, F5 Distributed Cloud Jul <var data-var='date'> 7</var>, <var data-var='time'>12:49</var> UTC Update - The issue affecting the DNS visualisation status has been resolved, and services are operating normally. Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure reliability and consistent performance. Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team. Contact information - Email support: support@cloud.f5.com - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 We appreciate your understanding as we continue working to improve our services. Sincerely, F5 Distributed Cloud Jul <var data-var='date'> 7</var>, <var data-var='time'>04:12</var> UTC Update - The issue that caused a delay in DNS visualization status updates has been resolved, and services are operating normally. Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure ongoing stability and consistent performance. Thank you for your patience while we worked to restore normal operation. If you have any questions or need assistance, please contact our support team. Contact information - Email support: support@cloud.f5.com - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 We appreciate your understanding as we continue working to improve our services. Sincerely, F5 Distributed Cloud Jul <var data-var='date'> 6</var>, <var data-var='time'>18:21</var> UTC Monitoring - The issue affecting DNS visualization status delay, has been identified and resolved, and all services are operating normally. Our teams have validated system stability and will continue to monitor to ensure consistent performance. Thank you for your patience while we worked to resolve this issue. If you have any questions or concerns, please feel free to reach out to our support team. Contact information - Email support: support@cloud.f5.com - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 We appreciate your understanding and cooperation as we continue to improve our services. Sincerely, F5 Distributed Cloud Jul <var data-var='date'> 6</var>, <var data-var='time'>16:20</var> UTC Update - F5 Distributed Cloud is currently investigating an issue affecting the DNS visualization status. We have confirmed that this is a cosmetic display issue only and that there is no impact to production traffic or DNS functionality. DNS propagation is working as expected, and the requested changes have been successfully propagated. However, the visualization currently continues to display the status as "In Progress", despite the propagation having completed successfully. Our engineering teams are actively investigating the root cause and working toward a resolution. We will provide additional updates as soon as more information becomes available. Jul <var data-var='date'> 6</var>, <var data-var='time'>15:09</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 07/06/2026, 15:03 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

F5 Distributed Cloud - Service Degradation - DNS - INC-20260706-481

Jul <var data-var='date'> 2</var>, <var data-var='time'>17:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>19:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>18</var>, <var data-var='time'>01:45</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Network Infrastructure Maintenance Window: Start Time: 01 Jul 2026 19:00 UTC End Time: 02 Jul 2026 17:00 UTC Regional Schedule: - Jul 01 19:00 to Jul 01 23:00 - Tel Aviv - Jul 02 13:00 to Jul 02 17:00 - Hong Kong Reference: SDCCAB-2985, SDCCAB-2976 Projected Impact: Routed DDoS customers may experience a slight increase in latency for traffic that is under active mitigation. Traffic volumes displayed in the F5 Distributed Cloud Console may appear lower than usual during the maintenance window — actual traffic will not be affected. Reporting will return to normal once maintenance is complete. Reason for Maintenance: Scheduled upgrade to the DDoS mitigation system to improve performance and resilience. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Planned Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Multiple locations – Impact: Non-Disruptive

Jul <var data-var='date'> 2</var>, <var data-var='time'>13:03</var> UTC Resolved - The F5 Distributed Cloud team has successfully resolved the issue affecting GLR log streaming in the Distributed Cloud console. Live log visibility has now been restored. The system is currently operating normally, and no further impact is expected. We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team. Jul <var data-var='date'> 2</var>, <var data-var='time'>10:07</var> UTC Update - The F5 Distributed Cloud team has identified and mitigated the issue that was impacting Global Logs Receiver. Please note that all other Distributed Cloud Console services remain fully operational We will continue to monitor the platform to ensure ongoing service stability. If you have any questions or concerns, please contact us at support@cloud.f5.com. Jul <var data-var='date'> 1</var>, <var data-var='time'>22:58</var> UTC Monitoring - The issue has been identified and EU GLR log processing lag has been restored to normal levels. Our engineering teams are continuing to monitor closely to ensure the service returns to and remains at normal operating levels. We will provide additional updates as needed Jul <var data-var='date'> 1</var>, <var data-var='time'>21:03</var> UTC Investigating - The F5 Distributed Cloud is currently investigating a degradation affecting Global Log Receiver (GLR) in the EU region. Our engineering teams are actively working to identify the root cause. We are closely monitoring the environment to ensure continued platform stability and will provide additional updates as more information becomes available. Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.

F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260701-480

Jul <var data-var='date'> 1</var>, <var data-var='time'>16:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>26</var>, <var data-var='time'>09:36</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Network Infrastructure Maintenance Window: Start Time: 01 Jul 2026 12:00 UTC End Time: 01 Jul 2026 16:00 UTC Reference: SDCCAB-2973, SDCCAB-2984 Projected Impact: Routed DDoS customers may experience a slight increase in latency for traffic that is under active mitigation. Traffic volumes displayed in the F5 Distributed Cloud Console may appear lower than usual during the maintenance window — actual traffic will not be affected. Reporting will return to normal once maintenance is complete. Reason for Maintenance: Scheduled upgrade to the DDoS mitigation system to improve performance and resilience. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Tokyo – Impact: Non-Disruptive

Jun <var data-var='date'>29</var>, <var data-var='time'>18:33</var> UTC Completed - Dear Valued Customer, We would like to inform you that the schedule maintenance for F5 Distributed Cloud Regional Edge has been cancelled. Original Maintenance Details: Start Time: 01 Jul 2026 06:00 UTC End Time: 01 Jul 2026 07:00 UTC Reason for Cancellation: The updates planned will be combined with an upcoming maintenance window to minimize customer impact Reference ID: SDCCAB-4476 If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud Jun <var data-var='date'>27</var>, <var data-var='time'>01:18</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Regional Edge Maintenance Window: Start Time: 01 Jul 2026 06:00 UTC End Time: 01 Jul 2026 07:00 UTC Reference: SDCCAB-4476 Projected Impact: As part of the implementation, we'll perform an update to the WAF signatures.  We advise all F5 Distributed Cloud WAF customers to configure signature staging settings in their App Firewall since this change includes updates to security definitions. Reason for Maintenance: This maintenance will implement updates designed to improve system stability and performance that includes the latest WAF signature enhancements. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[CANCELLED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge Globally – Impact: Brief Interruption

Jun <var data-var='date'>27</var>, <var data-var='time'>17:10</var> UTC Resolved - We are pleased to confirm that the issue has been fully resolved. All affected services have been restored and are operating normally, with no ongoing customer impact. Platform functionality has returned to expected operating levels, and this incident is now considered closed. We appreciate your patience and support throughout this incident. Jun <var data-var='date'>27</var>, <var data-var='time'>06:55</var> UTC Update - We would like to provide a further update on the current service situation. All services have fully recovered and are operating normally. Platform stability has been restored, and access logs along with GLR processing are back to expected levels.There is no ongoing impact to customers. Our teams will continue monitoring the environment closely to ensure continuous stability. Thank you for your patience and support throughout this event. Jun <var data-var='date'>26</var>, <var data-var='time'>19:08</var> UTC Monitoring - We would like to provide a further update on the current service situation. All services have fully recovered and are operating normally. Access logs and GLR processing have returned to expected levels across the platform. There is no ongoing impact to customers, and the platform remains stable. Our teams will continue to closely monitor the environment to ensure ongoing stability. Thank you for your patience, understanding, and support throughout this event. Jun <var data-var='date'>26</var>, <var data-var='time'>14:27</var> UTC Update - We would like to provide a further update on the current service situation. The overall service status remains unchanged. Platform services continue to operate within expected parameters, with access logs and GLR processing remaining at normal operating levels. Our teams remain actively engaged in monitoring the environment to ensure continued service stability and will maintain close observation of the platform as recovery activities continue. We sincerely appreciate your continued patience, understanding, and support throughout this event. Jun <var data-var='date'>26</var>, <var data-var='time'>10:33</var> UTC Update - We would like to provide a further update on the current service situation. Recovery efforts have continued to progress, and we are pleased to report that platform services are now operating within expected parameters. Access logs and GLR processing have now returned to normal operating levels. Our teams remain actively engaged in monitoring the environment to ensure continued service stability and will continue to closely observe the platform as recovery activities progress. We sincerely appreciate your continued patience, understanding, and support throughout this event. Jun <var data-var='date'>26</var>, <var data-var='time'>06:28</var> UTC Update - We would like to share a further update on the current service situation. Recovery efforts continue to progress, and our teams remain fully engaged in restoring complete service stability while maintaining close oversight of overall system health. We are pleased to report continued improvements across the platform. In addition, the previously observed access log lag has now been fully resolved. While overall system performance has improved, GLR is still experiencing some residual processing lag, which our teams are actively working to remediate. We will continue to closely monitor the situation and share further updates as additional progress is made. We sincerely appreciate your continued patience and understanding. Jun <var data-var='date'>26</var>, <var data-var='time'>02:22</var> UTC Update - We would like to provide an additional update regarding the current service conditions. Progress on recovery remains ongoing, and our teams continue to work diligently to restore all impacted services while maintaining close oversight of overall system health. At this time, we are still within the recovery phase as these activities proceed. Although the majority of services are functioning normally, some customers may continue to encounter delays in the processing and availability of access logs and GLR data during this period. We will continue to provide additional updates as more details become available. We sincerely appreciate your patience and understanding. Jun <var data-var='date'>25</var>, <var data-var='time'>21:44</var> UTC Update - We would like to share a further update on the current service situation. Progress on recovery remains ongoing, and our teams continue to work diligently to restore all impacted services while maintaining close oversight of overall system health. At this time, we are still within the recovery phase as these activities proceed. Although the majority of services are functioning normally, some customers may continue to encounter delays in the processing and availability of access logs and GLR data during this period. We will continue to provide additional updates as more details become available. We sincerely appreciate your patience and understanding. Jun <var data-var='date'>25</var>, <var data-var='time'>18:59</var> UTC Update - We would like to provide an additional update regarding the current service conditions. Recovery activities continue to advance steadily, and our teams remain fully engaged in restoring the affected services while closely monitoring overall platform stability. While services are largely operating as expected, some customers may continue to experience delays in the availability of access logs and GLR data as recovery efforts progress. We will share further updates as additional information becomes available. We appreciate your continued patience and understanding. Jun <var data-var='date'>25</var>, <var data-var='time'>14:54</var> UTC Update - We would like to provide a further update regarding the ongoing service conditions. Recovery efforts continue to make steady progress, and we remain actively engaged in restoring the affected services while closely monitoring overall service stability. Services continue to operate as usual; however, customers may experience delays in the delivery of access logs and GLR data while recovery activities remain underway. We will continue to provide updates as more information becomes available. Thank you for your continued patience and understanding. Jun <var data-var='date'>25</var>, <var data-var='time'>10:44</var> UTC Update - We would like to provide a further update regarding the ongoing service conditions. Mitigation and recovery efforts are progressing, and we continue to actively monitor the environment to ensure service stability. Services continue to operate as usual, but there may be delays in the delivery of access logs. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding. Jun <var data-var='date'>25</var>, <var data-var='time'>06:26</var> UTC Update - We would like to provide an update regarding the current service conditions. We continue to actively collaborate with our service provider and are closely monitoring the situation while advancing mitigation efforts to stabilize the affected services. While some services may still experience delays, we are working diligently to minimize the impact and restore consistent operations as quickly as possible. Further updates will be shared as more information becomes available. Thank you for your patience and understanding. Jun <var data-var='date'>25</var>, <var data-var='time'>02:08</var> UTC Update - We would like to provide another update regarding current service conditions. We remain actively engaged with our service provider and are continuing to monitor the situation closely while advancing mitigation efforts to improve stability across the affected services. Some services may still experience delays, and we are working to reduce impact and return to consistent operation as quickly as possible. We will share further updates as additional information becomes available. Thank you for your continued patience and understanding as we work to restore full services. Jun <var data-var='date'>24</var>, <var data-var='time'>23:56</var> UTC Update - We would like to share a further update regarding current service conditions. We remain actively engaged with our service provider and continue to monitor the situation closely while progressing mitigation efforts to support stability across the affected services. Some services may still experience delays, and we are working to minimize impact and restore consistent operation as quickly as possible. We will provide additional updates as more information becomes available. Thank you for your continued patience and understanding as we work to restore full services. Jun <var data-var='date'>24</var>, <var data-var='time'>21:28</var> UTC Update - We would like to provide an update regarding current service conditions. We remain actively engaged with our service provider and are continuing mitigation efforts to address service stability across all affected services. While some services may still experience delays, we are working diligently to minimize impact and ensure consistent operation. We will continue to share updates as new information becomes available. Thank you for your patience and understanding as we work to restore full services. Jun <var data-var='date'>24</var>, <var data-var='time'>19:21</var> UTC Update - We would like to provide an update regarding current service conditions. Due to an ongoing heatwave in Europe, our service provider’s data center is experiencing cooling constraints. This has led to capacity limitations at the affected site. While traffic has successfully rerouted to the nearest Regional Edge, certain services and features are currently impacted. At this time, the following services and features may be impacted: - GLR services in Europe – currently unable to send logs to customer environments, all other regions are online - Firewall deployments – may experience delays in provisioning - Tunnel provisioning – may experience delays - Route advertisements to F5 Distributed Cloud requiring RPKI validation – may be delayed until RPKI services are fully restored We have confirmed the situation at the provider has worsened, and we are working closely with them to stabilize conditions and restore full operational capacity as quickly as possible. In parallel, we are evaluating additional mitigation options to further reduce any impact. We will continue to share updates as new information becomes available. Thank you for your patience and understanding Jun <var data-var='date'>24</var>, <var data-var='time'>18:49</var> UTC Update - We have confirmed the situation has worsened at our service provider, and as a result GLR services are currently unavailable. We are working closely with the provider to restore service as quickly as possible, while also exploring additional mitigation options to minimize impact to your services.We will provide additional updates as needed. Thank you for your patience and understanding. Jun <var data-var='date'>24</var>, <var data-var='time'>18:10</var> UTC Identified - We are currently monitoring an incident affecting one of our service providers. We have implemented mitigations to reduce or prevent customer impact; however, if conditions worsen, customers may experience a loss of Global Log Receiver (GLR) services. Our teams are actively engaged and will continue to monitor closely. We will provide additional updates as needed. Thank you for your understanding.

F5 Distributed Cloud - Service Degradation - Global Log Receiver (GLR) - INC-20260624-478

Jun <var data-var='date'>27</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>27</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>26</var>, <var data-var='time'>19:11</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Bot Defense DCPM Maintenance Window: Start Time: 27 Jun 2026 05:00 UTC End Time: 27 Jun 2026 09:00 UTC Reference: SDCCAB-4444, SDCCAB-4445, SDCCAB-4446, SDCCAB-4447 Projected Impact: There will be no impact to AWS or GCP CSSE traffic. However, we kindly ask that technical teams managing your deployments refrain from performing any policy deployments or CSSE updates via the DCPM user interface until the maintenance activities are fully completed. Reason for Maintenance: A planned DCPM upgrade will be performed to enhance the stability and overall quality of our service. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Jun <var data-var='date'>26</var>, <var data-var='time'>17:14</var> UTC Resolved - We would like to provide an update on the previously reported connectivity issues affecting customers in the India region. The issue has now been resolved, and services have returned to normal operation. The disruption was caused by an external network fiber cut impacting connectivity between Singapore and India. We will continue to closely monitor the environment to ensure continued service stability. Thank you for your patience and understanding. Jun <var data-var='date'>26</var>, <var data-var='time'>13:10</var> UTC Update - F5 has received reports from customers in the India region about connectivity issues, including increased latency and request timeouts when accessing applications.We are actively monitoring the situation and will continue to provide updates as and when additional information becomes available. Jun <var data-var='date'>26</var>, <var data-var='time'>11:58</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of latency and intermittent timeouts with specific service provider. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: •	We have identified potential service impact at 11:50 AM UTC •	Our incident response team has been fully mobilized; •	Initial investigation and impact assessment efforts are underway. Next Steps: •	A detailed incident notification will be provided within 30 minutes; •	Our teams are working to determine the root cause of the incident; •	We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

F5 Distributed Cloud - Service Interruption - Intermittent Latency spikes and timeouts reported in India region- INC-20260626-479

Jun <var data-var='date'>24</var>, <var data-var='time'>19:43</var> UTC Completed - Dear Valued Customer, We would like to inform you that the schedule maintenance for Network Infrastructure in Multiple locations has been cancelled. Original Maintenance Details: Start Time: 24 Jun 2026 19:00 UTC End Time: 25 Jun 2026 23:00 UTC Reason for Cancellation: The maintenance has been cancelled to avoid potential service impact due to an ongoing incident with one of our service providers. Reference ID: SDCCAB-2978, SDCCAB-2973, SDCCAB-2984, SDCCAB-2980, SDCCAB-2981 If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud Jun <var data-var='date'>24</var>, <var data-var='time'>19:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>18</var>, <var data-var='time'>01:39</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Network Infrastructure Maintenance Window: Start Time: 24 Jun 2026 19:00 UTC End Time: 25 Jun 2026 23:00 UTC Regional Schedule: - Jun 24 19:00 to Jun 24 23:00 - Paris (PA4) - Jun 25 12:00 to Jun 25 16:00 - Tokyo - Jun 25 01:00 to Jun 25 05:00 - Sao Paulo - Jun 25 19:00 to Jun 25 23:00 - Stockholm Reference: SDCCAB-2978, SDCCAB-2973, SDCCAB-2984, SDCCAB-2980, SDCCAB-2981 Projected Impact: Routed DDoS customers may experience a slight increase in latency for traffic that is under active mitigation. Traffic volumes displayed in the F5 Distributed Cloud Console may appear lower than usual during the maintenance window — actual traffic will not be affected. Reporting will return to normal once maintenance is complete. Reason for Maintenance: Scheduled upgrade to the DDoS mitigation system to improve performance and resilience. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[CANCELLED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Multiple locations – Impact: Non-Disruptive

Jun <var data-var='date'>24</var>, <var data-var='time'>00:15</var> UTC Resolved - Following a period of post-restoration monitoring, we have confirmed the issue impacting the ability to perform changes in Distributed Cloud components and Customer Dashboard loading has been resolved. Customers should now be able to create and modify endpoint configurations normally, and dashboards should load as expected. Services are fully operational. Thank you for your patience and understanding throughout this incident. Jun <var data-var='date'>23</var>, <var data-var='time'>20:51</var> UTC Monitoring - Our engineering teams have recovered the ability to perform changes in XC components and dashboard loading. Services are now operational and our engineering teams are closely monitoring the environment to ensure ongoing stability. We appreciate your understanding and will continue to provide additional updates as needed. Jun <var data-var='date'>23</var>, <var data-var='time'>19:13</var> UTC Update - Our engineering teams remain actively engaged in investigating the issue impacting the ability to perform changes in XC components and dashboard loading. Please note that all other services remain fully operational and existing configurations are not impacted. We will continue to provide updates as recovery efforts progress and more information becomes available. We appreciate your patience and understanding. Jun <var data-var='date'>23</var>, <var data-var='time'>14:02</var> UTC Update - Our engineering teams remain actively engaged in investigating the issue. Please note that all other services remain fully operational and existing configurations are not impacted. We will continue to provide updates as recovery efforts progress and more information becomes available. We appreciate your patience and understanding. Jun <var data-var='date'>23</var>, <var data-var='time'>12:09</var> UTC Update - The F5 Distributed Cloud support team has identified an issue where customers might experience delays in config propagation when creating a new endpoint or modifying an existing one. Please note that all other services remain fully operational and existing configurations are not impacted. Our teams are actively investigating the issue and we will share further updates as more information becomes available. Thank you for your patience and understanding. Jun <var data-var='date'>23</var>, <var data-var='time'>11:29</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services. We will provide more details as they become available. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: •	We have identified potential service impact at 11:25 AM UTC. •	Our incident response team has been fully mobilized. •	Initial investigation and impact assessment efforts are underway. Next Steps: •	A detailed incident notification will be provided within 30 minutes; •	Our teams are working to determine the root cause of the incident; •	We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

F5 Distributed Cloud - Service Degradation - Issue creating and modifying endpoint configurations - INC-20260623-476

Jun <var data-var='date'>21</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>20</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>17:02</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Regional Edge Maintenance Window: Start Time: 20 Jun 2026 00:00 UTC End Time: 21 Jun 2026 14:00 UTC Regional Cluster Schedules : 1- Jun 20th 00:00 to Jun 20th 06:00 - C-Ashburn, B-Dallas, Tel Aviv, Hong Kong, Chicago 2- Jun 20th 04:00 to Jun 20th 10:00 - New York, Dallas, Seattle, B-Mumbai 3- Jun 20th 08:00 to Jun 20th 14:00 - Tokyo, Melbourne, Jakarta, San Jose, Ashburn(DC12) 4- Jun 20th 12:00 to Jun 20th 18:00 - B-London, Montreal, Osaka, Dubai 5- Jun 20th 16:00 to Jun 20th 22:00 - Mumbai, Singapore, B-San Jose, B-New York 6- Jun 20th 20:00 to Jun 21st 02:00 - Chennai, Amsterdam, Lisbon, B-Frankfurt 7- Jun 21st 00:00 to Jun 21st 06:00 - London, Paris(PA4), Stockholm, Sydney, Atlanta 8- Jun 21st 04:00 to Jun 21st 10:00 - Paris(PA2), Frankfurt, Madrid, B-Ashburn 9- Jun 21st 08:00 to Jun 21st 14:00 - Toronto, Sao Paulo, Milan, D-New York Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration. Reference: SDCCAB-4192 Projected Impact: 1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window. 2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region. 3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational. Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window. Reason for Maintenance: This scheduled maintenance will implement updates designed to improve system stability and performance. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in Multiple locations – Impact: Brief Interruption

Jun <var data-var='date'>19</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>18</var>, <var data-var='time'>21:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>18</var>, <var data-var='time'>01:37</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Network Infrastructure Maintenance Window: Start Time: 18 Jun 2026 21:00 UTC End Time: 19 Jun 2026 05:00 UTC Regional Schedule: - Jun 18 21:00 to Jun 19 01:00 - Frankfurt - Jun 19 01:00 to Jun 19 05:00 - Toronto - Jun 19 01:00 to Jun 19 05:00 - Ashburn Reference: SDCCAB-2968, SDCCAB-2975, SDCCAB-2972, SDCCAB-2974 Projected Impact: Routed DDoS customers may experience a slight increase in latency for traffic that is under active mitigation. Traffic volumes displayed in the F5 Distributed Cloud Console may appear lower than usual during the maintenance window — actual traffic will not be affected. Reporting will return to normal once maintenance is complete. Reason for Maintenance: Scheduled upgrade to the DDoS mitigation system to improve performance and resilience. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Multiple locations – Impact: Non-Disruptive

Jun <var data-var='date'>17</var>, <var data-var='time'>16:51</var> UTC Completed - Dear Valued Customer, We would like to inform you that the scheduled maintenance for F5 Distributed Cloud Global Controller has been cancelled. Original Maintenance Details: Start Time: 20 Jun 2026 03:00 UTC End Time: 20 Jun 2026 11:00 UTC Reason for Cancellation: The planned updates are now part of a larger improvement project to be scheduled at a later date. Reference ID: SDCCAB-4296 If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud Jun <var data-var='date'> 5</var>, <var data-var='time'>22:18</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Global Controller Maintenance Window: Start Time: 20 Jun 2026 03:00 UTC End Time: 20 Jun 2026 11:00 UTC Reference: SDCCAB-4296 Projected Impact: During the maintenance window, Management Plane configuration changes may briefly pause while the configuration audit service is upgraded, and Customer Edge (CE) health metrics may be temporarily unavailable. Additionally, sign-in services for the XC Console may experience intermittent accessibility, though access will be restored shortly after each instance upgrade. We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services. Reason for Maintenance: This maintenance is required to upgrade the F5 Distributed Cloud Global Controller logging, metrics, and analytics services to the latest software version, including important and critical hotfixes designed to improve overall platform stability and performance. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[CANCELLED] Planned Maintenance Notification for F5 Distributed Cloud Global Controller – Impact: Brief Interruption

Jun <var data-var='date'>17</var>, <var data-var='time'>11:04</var> UTC Resolved - Our engineering teams have restored full functionality for CDN Distributions, the CDN Dashboard and Purge Services. Traffic is flowing normally and this incident has now been resolved. If you are still experiencing any issues please do not hesitate to contact F5 Support. Jun <var data-var='date'>17</var>, <var data-var='time'>07:28</var> UTC Update - The F5 CDN service remains stable and operational, and traffic processing continues to function as expected. Our engineering teams are closely monitoring the environment to ensure ongoing stability. We appreciate your understanding and will provide additional updates as needed. Jun <var data-var='date'>17</var>, <var data-var='time'>00:45</var> UTC Update - The F5 CDN service has been fully restored, and traffic processing remains operational. Our engineering teams are actively monitoring the environment to ensure continued stability. We appreciate your patience and will share further updates as necessary. Jun <var data-var='date'>16</var>, <var data-var='time'>18:22</var> UTC Monitoring - The F5 CDN issue for existing and newly created CDN distributions has been restored, and the CDN Services are now operating normally. Our engineering teams have completed recovery activities and are actively monitoring the environment to ensure continued stability. Existing CDN services and traffic processing remain fully operational. We will continue to monitor the situation closely and provide further updates as necessary. Jun <var data-var='date'>16</var>, <var data-var='time'>16:18</var> UTC Identified - The F5 CDN Dashboard and Purge services have been successfully restored and are functioning normally. Restoration activities for CDN distribution provisioning remain in progress, and our engineering teams continue to actively monitor the environment to ensure service stability. Existing CDN services remain operational, and traffic processing continues to be unaffected. We will provide further updates as restoration efforts continue. Jun <var data-var='date'>16</var>, <var data-var='time'>13:59</var> UTC Update - As part of our ongoing efforts to resolve the issue affecting CDN distributions that are becoming stuck in a pending state, our engineering teams will be performing a restart of the CDN service, existing and newly created CDN distributions to become stuck in a pending state during this period and expected failures of Dashboard population and Purge config operation services. Traffic processing is not expected to be impacted. We are closely monitoring the environment throughout the maintenance and will provide further updates on the outcome of these actions. Thank you for your continued patience and understanding. Jun <var data-var='date'>16</var>, <var data-var='time'>13:40</var> UTC Update - Our engineering teams remain actively engaged in investigating the issue affecting CDN distributions that are becoming stuck in a pending state. At this time, there are no changes to the scope or impact of the issue. Existing CDN services continue to operate normally, and traffic processing remains unaffected. The team is continuing its analysis and working toward identifying the cause and implementing a resolution. We appreciate your continued patience and will provide further updates as additional information becomes available. Jun <var data-var='date'>16</var>, <var data-var='time'>11:47</var> UTC Update - Our engineering teams are actively engaged and continue to work toward identifying the potential cause and implementing a resolution. Existing CDN services remain operational, and traffic processing is not impacted. We will continue to provide regular updates as our investigation progresses. Jun <var data-var='date'>16</var>, <var data-var='time'>10:06</var> UTC Update - F5 Distributed Cloud team is aware of an issue causing both existing and newly created CDN distributions to become stuck in a pending state. Existing CDN services remain operational, and traffic processing is not impacted. Our engineering teams are actively investigating the issue and working to restore normal functionality as quickly as possible. We will provide further updates as additional information becomes available. Thank you for your patience and understanding. Jun <var data-var='date'>16</var>, <var data-var='time'>09:36</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting F5 CDN distribution. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: •	We have identified potential service impact at 09:35 AM UTC; •	Our incident response team has been fully mobilized; •	Initial investigation and impact assessment efforts are underway. Next Steps: •	A detailed incident notification will be provided within 30 minutes; •	Our teams are working to determine the root cause of the incident; •	We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

F5 Distributed Cloud - Service Degradation - CDN Distributions - INC-20260616-474

Jun <var data-var='date'>14</var>, <var data-var='time'>11:30</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>14</var>, <var data-var='time'>05:49</var> UTC Update - Dear Valued Customers, We would like to inform you that the ongoing maintenance has been extended by an additional 4 hours. The new expected completion time is 14 Jun 2026 11:30 UTC We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services. Sincerely, F5 Distributed Cloud Team Jun <var data-var='date'>14</var>, <var data-var='time'>03:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>12</var>, <var data-var='time'>13:48</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Global Controller Maintenance Window: Start Time: 14 Jun 2026 03:30 UTC End Time: 14 Jun 2026 07:30 UTC Reference: SDCCAB-4097 Projected Impact: During the scheduled maintenance window, users may temporarily be unable to sign in or make configuration changes to the XC Console. Brief service disruptions to the XC Console are expected, but we are committed to restoring full functionality as quickly as possible. We appreciate your patience and understanding during this maintenance period. Reason for Maintenance: This maintenance activity is focused on implementing improvements to enhance the stability and performance of the XC Console. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[EXTENDED] Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Global Controller in Multiple locations – Impact: Brief Interruption

Jun <var data-var='date'>13</var>, <var data-var='time'>09:30</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>13</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>13</var>, <var data-var='time'>03:59</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Regional Edge site in Toronto Maintenance Window: Start Time: 13 Jun 2026 04:30 UTC End Time: 13 Jun 2026 9:30 UTC Projected Impact: 1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window. 2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region. 3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational. Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window. Reason for Maintenance: This maintenance will implement updates designed to improve system stability and performance. To ensure consistent operation, a brief component restart will be required. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in Toronto – Impact: Brief Interruption

Jun <var data-var='date'>13</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>13</var>, <var data-var='time'>03:12</var> UTC Update - Dear Valued Customer, We would like to inform you that the ongoing maintenance for F5 Distributed Cloud CDN in London (TN2-LON) has been extended by an additional 3 hours and 30 minutes. The new expected completion time is 13 June 2026 08:00 UTC We sincerely appreciate your patience and understanding as we carry out this critical maintenance to further enhance the quality and reliability of our services.Sincerely, F5 Distributed Cloud Team Jun <var data-var='date'>13</var>, <var data-var='time'>00:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 1</var>, <var data-var='time'>10:05</var> UTC Scheduled - Dear Valued Customer, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud CDN Maintenance Window: Start Time: 13 June 2026 00:30 UTC End Time: 13 June 2026 04:30 UTC Reference: SDCCAB-4197 Projected Impact: Connections between F5 Distributed Cloud CDN and Customer Edge locations in London will experience downtime during this maintenance. Traffic will be automatically routed to the nearest available edge locations, and latency may increase while traffic is redirected. Reason for Maintenance: This maintenance will implement improvements to platform stability and performance. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[EXTEND] Planned Maintenance Notification for F5 Distributed Cloud CDN in London (TN2-LON)– Impact: Performance Impact

Jun <var data-var='date'>12</var>, <var data-var='time'>20:42</var> UTC Resolved - Our investigation confirmed that the DNS service remained fully operational throughout the observed timeframe, and no actual service impact occurred. We would like to inform you that this incident has now been closed. We apologize for any confusion this may have caused and appreciate your understanding. May <var data-var='date'> 6</var>, <var data-var='time'>14:17</var> UTC Monitoring - We’d like to inform you that the DNS service was incorrectly displayed as ‘down’ on the Statuspage between May 5, 10:23 UTC and May 6, 9:58 UTC due to a cosmetic UI issue. Our team has verified that the service remained fully operational throughout this period. The status has now been corrected to reflect the actual availability, although it may take a short while for the update to be fully visible across the Statuspage. We apologize for any confusion this may have caused and appreciate your understanding

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F5 Distributed Cloud - Service Degradation - Metrics visualization issue - INC-20260708-482

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Is F5 Distributed Cloud down?

F5 Distributed Cloud status is UP

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F5 Distributed Cloud - Service Degradation - DNS - INC-20260706-481

F5 Distributed Cloud Services, Components and Regions

Recent F5 Distributed Cloud events

[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud DNS Service - Global – Impact: Config Propagation Delay

Urgent Scheduled Maintenance Notification for F5 Bot Defense DCPM in Multiple locations – Impact: Brief Interruption

[RESCHEDULED] Planned Maintenance Notification for F5 Distributed Cloud CDN in Multiple locations – Impact: Brief Interruption

Urgent Scheduled Maintenance Notification for F5 Bot Defense DCPM in Multiple locations – Impact: No Impact

Planned Maintenance Notification for F5 Distributed Cloud Global Controller in Multiple locations – Impact: Brief Interruption

F5 Distributed Cloud - Service Degradation - Metrics visualization issue - INC-20260708-482

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