THIS IS A SCHEDULED EVENT Apr <var data-var='date'>19</var>, <var data-var='time'>04:30</var> - <var data-var='time'>08:30</var> UTCApr <var data-var='date'> 7</var>, <var data-var='time'>20:17</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Network Infrastructure Maintenance Window: Start Time: 19 April 2026 04:30 UTC End Time: 19 April 2026 08:30 UTC Reference: SDCCAB-3681 Projected Impact: Customers located in the Toronto Point of Presence (POP), particularly using GRE services with tunnels terminating in Toronto (TR2), you may notice a brief interruption to your service during our maintenance window. Please rest assured, we will work diligently to minimize any disruptions. Reason for Maintenance: We are performing an essential upgrade of our Core routers in Toronto (TR2) to advance their software to the latest version. This is part of our commitment to enhancing the reliability, performance, and security of your services. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Toronto (TR2) – Impact: Brief Interruption

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>18</var>, <var data-var='time'>04:00</var> - <var data-var='time'>10:00</var> UTCApr <var data-var='date'> 2</var>, <var data-var='time'>10:48</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud DNS Service Maintenance Window: Start Time: 18 Apr 2026 04:00 UTC End Time: 18 Apr 2026 10:00 UTC Reference: SDCCAB-3534 Projected Impact: During this upgrade window, any DNS record–related operations such as primary zone creation, secondary zone creation, and zone updates will remain in a pending state until the upgrade is completed and the Kafka service is fully operational. Once the upgrade is complete, these operations will be automatically retried and will move to an active state. There will be no impact to other traffic flows. Reason for Maintenance: We need to prepare DNS kafka for any zonal failures. So we will be applying HA configurations during this period. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Planned Maintenance Notification for F5 Distributed Cloud DNS Service – Global  – Impact: Config Propagation Delay

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>18</var>, <var data-var='time'>00:00</var> UTC &nbsp;-&nbsp; Apr <var data-var='date'>19</var>, <var data-var='time'>07:00</var> UTCApr <var data-var='date'> 2</var>, <var data-var='time'>07:11</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Regional Edge Maintenance Window: Start Time: 18 Apr 2026 00:00 UTC End Time: 19 Apr 2026 07:00 UTC Regional Cluster Schedules : - Apr 18th 00:00 to Apr 18th 06:00 - Ashburn DC12, B-DAL3, TelAviv, Hong Kong - Apr 18th 03:00 to Apr 18th 09:00 - New York, Dallas, Seattle, C-Ashburn DC12 - Apr 18th 06:00 to Apr 18th 12:00 - Tokyo, Melbourne, Jakarta, San Jose - Apr 18th 09:00 to Apr 18th 15:00 - B-London, Chennai, Osaka, Dubai - Apr 18th 12:00 to Apr 18th 18:00 - Mumbai, Singapore, B-San Jose, B-NewYork - Apr 18th 15:00 to Apr 18th 21:00 - Montreal, Amsterdam, Lisbon, B-Frankfurt - Apr 18th 19:00 to Apr 19th 01:00 - London, Paris(pa4), Stockholm, Sydney - Apr 18th 22:00 to Apr 19th 04:00 - Paris(pa2), Frankfurt, Madrid, B-Ashburn DC12 - Apr 19th 01:00 to Apr 19th 07:00 - Toronto, Sao Paulo, Milan, D-New York Note: The start time for each cluster is strictly dependent on the successful completion of the previous one. If a cluster finishes ahead of or behind schedule, the start time for the subsequent clusters will be adjusted accordingly, advancing or delaying the entire subsequent schedule by the same duration. Reference: SDCCAB-3651 Projected Impact: 1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window. 2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region. 3. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window. Reason for Maintenance: This scheduled maintenance will implement updates designed to improve system stability and performance. To ensure consistent operation, a brief component restart will be required Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Multiple locations – Impact: Brief Interruption

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>16</var>, <var data-var='time'>02:30</var> - <var data-var='time'>08:30</var> UTCApr <var data-var='date'> 8</var>, <var data-var='time'>22:42</var> UTC Update - We will be undergoing scheduled maintenance during this time.Apr <var data-var='date'> 8</var>, <var data-var='time'>22:41</var> UTC Update - We would like to inform you that there has been an update to the upcoming maintenance activity. B‑New York Regional Edge site is no longer part of this maintenance window, and the Toronto Regional Edge site has been added instead. Thank you for your understanding. If you have any questions or would like further clarification regarding this update, please don't hesitate to reach out to our support teamMar <var data-var='date'>31</var>, <var data-var='time'>22:23</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Regional Edge Maintenance Window: Start Time: 16 Apr 2026 02:30 UTC End Time: 16 Apr 2026 08:30 UTC Reference: SDCCAB-3650 Projected Impact: 1. Customers who have created hard-coded dependencies for Regional Edge site may encounter a service interruption during this window. 2. Services and applications should remain unaffected and will continue to be served from other Regional Edges within the same region. Rest assured, Customer Edge (CE) services and applications will not experience any downtime during this maintenance window. Reason for Maintenance: This maintenance activity involves improvements to stability and performance. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[UPDATED] Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in B-London, Toronto and D-New York – Impact: Brief Interruption

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>12</var>, <var data-var='time'>04:00</var> - <var data-var='time'>08:00</var> UTCApr <var data-var='date'> 9</var>, <var data-var='time'>05:21</var> UTC Scheduled - Dear Valued Customers, As part of our ongoing commitment to enhancing the quality and capacity of our services, we would like to inform you about an upcoming urgent scheduled maintenance activity for the following service: F5 Distributed Cloud Regional Edge Maintenance Window: Start Time: April 12, 2026, 04:00 UTC End Time: April 12, 2026, 08:00 UTC Reference: SDCCAB-3698 Projected Impact: Customers who have specifically created hard-coded dependencies for SV10 may experience brief service interruptions during this window. The connection tunnel from the Customer Edge (CE) to the Regional Edge (RE) may be temporarily unavailable, causing slight delays in propagating user configurations. However, the secondary tunnel will remain operational. Please rest assured that during this maintenance window, Customer Edge (CE) services and applications will not experience downtime and will continue to operate normally from other Regional Edge sites. Reason for Maintenance: Capacity expansion for the F5 Distributed Cloud Regional Edge in SV10. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in SV10 – Impact: Brief Interruption

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>12</var>, <var data-var='time'>04:00</var> - <var data-var='time'>08:00</var> UTCMar <var data-var='date'>29</var>, <var data-var='time'>15:44</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Bot Defense (Hosted SSE) Maintenance Window: Start Time: 12 Apr 2026 04:00 UTC End Time: 12 Apr 2026 08:00 UTC Reference: SDCCAB-3465, SDCCAB-3448 Projected Impact: We are implementing safeguards to prevent any service interruption during the maintenance window. Traffic will be temporarily routed between data centers as part of this activity, and no downtime is anticipated. Reason for Maintenance: Our network team will perform a routing migration to enhance overall network efficiency and stability, ensuring the continued excellence of our services. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Planned Maintenance Notification for F5 Bot Defense (Hosted SSE) in Ashburn (DC11), San Jose (SV10) – Impact: No Impact

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>12</var>, <var data-var='time'>00:30</var> - <var data-var='time'>18:20</var> UTCMar <var data-var='date'> 9</var>, <var data-var='time'>08:18</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud CDN Maintenance Window: Start Time: 12 April 2026 00:30 UTC End Time: 12 April 2026 18:20 UTC Reference: SDCCAB-3314 Projected Impact: Connections between F5 Distributed Cloud CDN and Customer Edge locations in Montreal, Stockholm, Melbourne and Seattle will experience downtime during this maintenance. Traffic will be automatically routed to the nearest available edge locations, and latency may increase while traffic is redirected. Reason for Maintenance: This maintenance will implement improvements to platform stability and performance. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Planned Maintenance Notification for F5 Distributed Cloud CDN in Montreal (MTL7), Stockholm (STO6), Melbourne (ME1) and Seattle (SEA1) – Impact: Performance Impact

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>11</var>, <var data-var='time'>00:30</var> - <var data-var='time'>18:20</var> UTCMar <var data-var='date'> 9</var>, <var data-var='time'>08:18</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud CDN Maintenance Window: Start Time: 11 April 2026 00:30 UTC End Time: 11 April 2026 18:20 UTC Reference: SDCCAB-3314 Projected Impact: Connections between F5 Distributed Cloud CDN and Customer Edge locations in Dallas, Paris (PA2), Sao Paulo, Singapore, Toronto, Dubai, Lisbon and Madrid will experience downtime during this maintenance. Traffic will be automatically routed to the nearest available edge locations, and latency may increase while traffic is redirected. Reason for Maintenance: This maintenance will implement improvements to platform stability and performance. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Planned Maintenance Notification for F5 Distributed Cloud CDN in Dallas (DAL3), Paris (PA2), Sao Paulo (SP4), Singapore (SG3), Toronto (TR2), Dubai (DX1), Lisbon (LS1) and Madrid (MD2) – Impact: Performance Impact

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>11</var>, <var data-var='time'>00:00</var> - <var data-var='time'>10:00</var> UTCApr <var data-var='date'> 8</var>, <var data-var='time'>20:16</var> UTC Scheduled - Dear Valued Customer, We are writing to inform you about a Urgent Distributed Cloud Logging service maintenance Maintenance Details: Start Time: 11 April 2026 00:00 UTC End Time: 11 April 2026 10:00 UTC Reference: SDCCAB-3751 Projected Impact: We do not anticipate any service impact during this maintenance. However, there may be a temporary delay in displaying access request logs in the tenant portal, and in transmitting GLR log messages to the customer endpoint Reason for Maintenance: Upgrade of software and operating system on the logging infrastructure. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: If you have any questions or need further assistance, please contact our support team at support@cloud.f5.com. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Logging service

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>11</var>, <var data-var='time'>00:00</var> - <var data-var='time'>08:00</var> UTCApr <var data-var='date'> 8</var>, <var data-var='time'>12:26</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Logging Service Maintenance Window: Start Time: 11 Apr 2026 00:00 UTC End Time: 11 Apr 2026 08:00 UTC Reference: SDCCAB-3751 Projected Impact: Users might experience delay in delivery of access logs. Reason for Maintenance: Capacity expansion of logging infrastructure. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Logging Service Globally – Impact: Performance Impact

THIS IS A SCHEDULED EVENT Apr <var data-var='date'>10</var>, <var data-var='time'>23:00</var> UTC &nbsp;-&nbsp; Apr <var data-var='date'>11</var>, <var data-var='time'>05:00</var> UTCApr <var data-var='date'> 8</var>, <var data-var='time'>18:01</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Urgent Scheduled maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud Regional Edge Maintenance Window: Start Time: 10 Apr 2026 23:00 UTC End Time: 11 Apr 2026 05:00 UTC Reference: SDCCAB-2855 Projected Impact: 1. Customers who have deliberately created hard-coded dependencies for Dal3 regional edge sites will encounter service interruption during this window. 2. The tunnel from the Customer Edge (CE) to the Regional Edge (RE) will be unavailable, resulting in delays in propagating user configurations. However, the secondary tunnel will remain operational. 3. Rest assured, during this maintenance window, Customer Edge (CE) services and applications will not experience any downtime and will continue to be served from other Regional Edge sites. Reason for Maintenance: Capacity expansion of F5 Distributed Cloud Regional Edge in Dal3. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud.

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in Dallas (DAL3) – Impact: Brief Interruption

Apr <var data-var='date'> 8</var>, <var data-var='time'>03:21</var> UTC Monitoring - Dear Valued Customers, We are pleased to announce the launch of a new Regional Edge cluster Atlanta (At1-atl), which marks a significant step in enhancing the resilience and reliability of our North America Regional Edge infrastructure. The addition of the At1-atl Regional Edge cluster brings substantial improvements to our operational capabilities by: Enhancing Redundancy: By distributing workloads across this new cluster, we ensure better failover capabilities, minimizing service disruptions during potential outages. Reinforcing Fault Tolerance: The At1-atl cluster strengthens our overall infrastructure by efficiently managing traffic spikes and better balancing regional workloads, ultimately offering a more robust and reliable experience for our users. This development underscores our commitment to delivering greater availability, stability, and service quality across the North America Regional Edge network. Time: At1-atl will go live on April 15 2025 at 4:00 am UTC If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Informational: Introduction of New Regional Edge Cluster Atlanta (At1-atl)

Apr <var data-var='date'> 7</var>, <var data-var='time'>07:40</var> UTC Resolved - This incident has now been marked as resolved. All other services remained fully operational throughout the incident. If you continue to experience issues, please contact the F5 Support team for assistance. Thank you for your patience and understanding while we worked to restore full service.Apr <var data-var='date'> 7</var>, <var data-var='time'>04:52</var> UTC Monitoring - The intermittent DNS resolution failures affecting CDN traffic in the European regions have been successfully resolved. All impacted services are now operating normally. Our engineering team has completed the required remediation steps, and no further disruptions are expected. We will continue to closely monitor system performance to ensure ongoing stability. Should you encounter any related issues, please contact our support team for further assistance. Thank you for your patience while we worked to restore full service.Apr <var data-var='date'> 6</var>, <var data-var='time'>18:09</var> UTC Identified - The F5 Distributed Cloud team identified and addressed connectivity failures that were impacting CDN traffic processing in the Europe region. To mitigate the intermittency experienced, a workaround was implemented, stabilizing the affected services and reducing disruption. At this time, all XC Console core services remain operational and in a steady state. Our team is actively pursuing a permanent resolution to the issue. Additional updates will be provided as soon as further information becomes available.Apr <var data-var='date'> 6</var>, <var data-var='time'>16:44</var> UTC Update - We are currently investigating intermittent DNS resolution failures for the CDN domain in the Europe region. Some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups. Our engineering team is actively working to identify the root cause and restore full stability. At this time, the impact appears to be localized to the Europe region, and all other regions are operating normally. We will provide updates here as more information becomes available. Thank you for your patience and understanding.Apr <var data-var='date'> 6</var>, <var data-var='time'>14:49</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS resolution. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: •	We have identified potential service impact at 14:44 UTC; •	Our incident response team has been fully mobilized; •	Initial investigation and impact assessment efforts are underway. Next Steps: •	A detailed incident notification will be provided within 30 minutes; •	Our teams are working to determine the root cause of the incident; •	We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

F5 Distributed Cloud - Service Degradation - DNS resolution failures for CDN domain - INC-20260406-450

Apr <var data-var='date'> 5</var>, <var data-var='time'>04:42</var> UTC Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 5</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 5</var>, <var data-var='time'>02:02</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming urgent maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud DNS service Maintenance Window: Start Time: 5 Apr 2026 03:00 UTC End Time: 5 Apr 2026 9:00 UTC Reference: SDCCAB-3641 Projected Impact: The Distributed Cloud DNS service is designed with redundancy, and no significant service impact is expected during the scheduled maintenance. However, there is a possibility that a small number of DNS requests may encounter intermittent failures. Reason for Maintenance: This maintenance activity involves a software upgrade aimed at improving the stability, performance, and overall reliability of the DNS service. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Maintenance Notification for F5 Distributed Cloud DNS service – Impact: Non-Disruptive

Apr <var data-var='date'> 4</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 4</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 3</var>, <var data-var='time'>04:59</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming maintenance window for the following F5 services: - F5 Distributed Cloud Logging Service Maintenance activities will include: - Capacity expansion of logging infrastructure Projected Impact: Users might experience delay in delivery of access logs or GLR logs Time: April 4 2026 04:00 am UTC to April 4 2026 8:00 am UTC If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com. Thank you for your understanding and cooperation

Capacity expansion of F5 Distributed Cloud Logging Infrastructure

Apr <var data-var='date'> 4</var>, <var data-var='time'>07:30</var> UTC Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 4</var>, <var data-var='time'>01:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>27</var>, <var data-var='time'>14:32</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming urgent maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud DNS service Maintenance Window: Start Time: 4 Apr 2026 01:30 UTC End Time: 4 Apr 2026 07:30 UTC Reference: SDCCAB-3641 Projected Impact: The Distributed Cloud DNS service is designed with redundancy, and no significant service impact is expected during the scheduled maintenance. However, there is a possibility that a small number of DNS requests may encounter intermittent failures. Reason for Maintenance: This maintenance activity involves a software upgrade aimed at improving the stability, performance, and overall reliability of the DNS service. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Apr <var data-var='date'> 3</var>, <var data-var='time'>04:47</var> UTC Resolved - This incident has been resolved.Nov <var data-var='date'> 6</var>, <var data-var='time'>00:12</var> UTC Update - Dear Valued Customer, Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production. If you have any questions, please contact us at support@cloud.f5.comNov <var data-var='date'> 4</var>, <var data-var='time'>22:17</var> UTC Update - Dear Valued Customers, Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025 If you have any questions, please feel free to contact us at support@cloud.f5.comOct <var data-var='date'>21</var>, <var data-var='time'>19:48</var> UTC Monitoring - Dear Valued Customers, We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025. New IP Ranges: Americas: 185.94.142.128/25 159.60.177.0/24 159.60.175.0/24 159.60.179.0/24 159.60.181.0/24 159.60.183.0/24 Europe: 159.60.161.0/24 159.60.163.0/24 Asia: 159.60.185.0/24 Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions. The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref If you have any questions, please feel free to contact us at support@cloud.f5.com

Informational : New IP ranges for Distributed Cloud Regional Edge sites

Apr <var data-var='date'> 3</var>, <var data-var='time'>04:46</var> UTC Resolved - Milan Regional Edge site is live and stable , closing the noteMar <var data-var='date'>26</var>, <var data-var='time'>21:33</var> UTC Monitoring - Dear Valued Customers, We are pleased to announce the launch of a new Regional Edge cluster, Mil1-Mil (Milan), which marks a significant step in enhancing the resilience and reliability of our EU Regional Edge infrastructure. The addition of the Mil1-Mil Regional Edge cluster brings substantial improvements to our operational capabilities by: Enhancing Redundancy: By distributing workloads across this new cluster, we ensure better failover capabilities, minimizing service disruptions during potential outages. Reinforcing Fault Tolerance: The Mil1-Mil cluster strengthens our overall infrastructure by efficiently managing traffic spikes and better balancing regional workloads, ultimately offering a more robust and reliable experience for our users. This development underscores our commitment to delivering greater availability, stability, and service quality across the EU Regional Edge network. Time: MIL1-MIL will go live on March 27 2025 at 4:00 am UTC If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Informational: Introduction of New Regional Edge Cluster Mil1-Mil (Milan)

Mar <var data-var='date'>28</var>, <var data-var='time'>04:08</var> UTC Resolved - The intermittent DNS resolution failures affecting the CDN domain in the U.S. region have now been fully resolved. All impacted services are operating normally. Our engineering team has completed the necessary remediation steps, and we do not anticipate any further disruption. If you experience any related issues, please reach out to our support team for assistance. Thank you for your patience and understanding while we worked to restore full service.Mar <var data-var='date'>28</var>, <var data-var='time'>00:31</var> UTC Monitoring - The intermittent DNS resolution failures affecting the CDN domain in the U.S. region have been successfully resolved. All impacted services are now operating normally. Our engineering team has completed the required remediation steps, and no further disruptions are expected. We will continue to closely monitor system performance to ensure ongoing stability. Should you encounter any related issues, please contact our support team for further assistance. Thank you for your patience while we worked to restore full service.Mar <var data-var='date'>27</var>, <var data-var='time'>23:45</var> UTC Update - We are currently investigating an intermittent DNS resolution failures for CDN domain in the U.S. region. Some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups. Our engineering team is actively working to identify the root cause and restore full stability. At this time, the impact appears to be localized to the US region, and all other regions are operating normally. We will provide updates here as more information becomes available. Thank you for your patience and understanding.Mar <var data-var='date'>27</var>, <var data-var='time'>23:00</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS resolution in multiple regions. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 03/27/2026, 21:59 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

F5 Distributed Cloud - Service Degradation - DNS resolution failures for CDN domain - INC-20260327-448

Mar <var data-var='date'>26</var>, <var data-var='time'>05:52</var> UTC Resolved - The F5 Distributed Cloud team has successfully resolved the issue impacting the Global Logs Receiver (GLR). Live log visibility has been fully restored in the Distributed Cloud console dashboard, and backfill logs have been recovered as expected. The system is now functioning normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process.Mar <var data-var='date'>24</var>, <var data-var='time'>04:22</var> UTC Monitoring - The F5 Distributed Cloud team has confirmed that Global Log Receiver processing has fully recovered and returned to normal operations. Both live logs and backfill logs are now being generated and accessible within the XC Console. This ensures users can effectively access and audit activities as needed. As previously communicated, all XC Console core services remained fully functional throughout the duration of this event. This maintained the reliability and integrity of the platform in a steady state. To further reinforce stability, proactive monitoring will continue to ensure Global Log Receiver services operate as usual. If any issues arise, users are encouraged to contact the F5 support team for assistance. We sincerely appreciate your continued trust in F5.Mar <var data-var='date'>23</var>, <var data-var='time'>18:50</var> UTC Investigating - The F5 Distributed Cloud team has confirmed that GLR (Global Log Repository) processing has recovered and continues operating normally. While GLR processing is stable, our team is actively addressing the log lag issues observed. However, there is no impact on network traffic at this time. All core XC Console services continue to function without disruption, maintaining the reliability and operational integrity of the platform. We appreciate your patience and understanding as we work to resolve the remaining issues towards service restoration.Mar <var data-var='date'>23</var>, <var data-var='time'>15:51</var> UTC Update - The F5 Distributed Cloud team has confirmed that GLR processing has recovered and is operating normally. We are continuing to work on the remaining issue where logs for newly created objects are not currently available. There is no impact to traffic, and all core XC Console services remain fully operational. Further updates will be provided as they become available. Thank you for your patience and understanding.Mar <var data-var='date'>23</var>, <var data-var='time'>13:29</var> UTC Identified - The F5 Distributed Cloud team has identified the issue and is actively working to restore service. GLR log processing is recovering; however, logs for newly created objects are currently not available. We are actively working to resolve this issue. There is no traffic impact, and all core XC Console services remain fully operational. We will share further updates as they become available. Thank you for your patience and understanding.Mar <var data-var='date'>23</var>, <var data-var='time'>11:20</var> UTC Update - The F5 Distributed Cloud customers may experience a slight delay in GLR log streaming. Our teams are actively investigating the Global Log Receiver functionality. Please note that there is no traffic interruption and all core XC Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.Mar <var data-var='date'>23</var>, <var data-var='time'>10:39</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR lag within the Distributed Cloud environment. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: •	We have identified potential service impact at 10:38 AM UTC; •	Our incident response team has been fully mobilized; •	Initial investigation and impact assessment efforts are underway. Next Steps: •	A detailed incident notification will be provided within 30 minutes; •	Our teams are working to determine the root cause of the incident; •	We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

F5 Distributed Cloud - Service Degradation - Delay in GLR logs - INC-20260323-446

Mar <var data-var='date'>25</var>, <var data-var='time'>13:48</var> UTC Resolved - The issue affecting CDN purge operations on the Distributed Cloud Console has been resolved. CDN purge functionality is now fully restored and operating as expected. This incident has been marked as resolved.Mar <var data-var='date'>25</var>, <var data-var='time'>12:19</var> UTC Identified - The F5 Distributed Cloud team is investigating an issue affecting CDN purge operations. There is no impact to CDN traffic delivery and all other XC Console services remain fully operational. We are actively working on mitigation and will provide updates as more information becomes available.

F5 Distributed Cloud - Service Degradation - CDN services - Incident Advisory: INC-20260325-447

Mar <var data-var='date'>25</var>, <var data-var='time'>11:17</var> UTC Resolved - The issue has been mitigated, and services are operating normally. This was a non-service-impacting event with no impact to traffic or core services. Everything is functioning as expected and we continue to monitor stability.Mar <var data-var='date'>25</var>, <var data-var='time'>08:24</var> UTC Investigating - This advisory is to inform you that we are currently investigating reports of service degradation affecting CDN. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: •	We have identified potential service impact at 08:20 AM UTC •	Our incident response team has been fully mobilized; •	Initial investigation and impact assessment efforts are underway. Next Steps: •	A detailed incident notification will be provided within 30 minutes; •	Our teams are working to determine the root cause of the incident; •	We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Incident Advisory: INC-20260325-447

Mar <var data-var='date'>22</var>, <var data-var='time'>18:20</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>22</var>, <var data-var='time'>16:17</var> UTC Update - Dear Valued Customers, We would like to inform you that the previously notified maintenance (https://www.f5cloudstatus.com/incidents/32vdg0d5v33n) for F5 Distributed Cloud CDN has been extended by an additional 2 hours. The new expected completion time is mentioned below- Maintenance Window: Start Time: 22 Mar 2026 02:30 UTC End Time: 22 Mar 2026 20:20 UTC Reference: SDCCAB-3314 Projected Impact: Connections between F5 Distributed Cloud CDN and Customer Edge locations in Mumbai, Paris (PA4), Tel Aviv, London, Sydney, New York, Frankfurt, Tokyo and Chennai will experience downtime during this maintenance. Traffic will be automatically routed to the nearest available edge locations, and latency may increase while traffic is redirected. Reason for Maintenance: This maintenance will implement improvements to platform stability and performance. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed CloudMar <var data-var='date'>22</var>, <var data-var='time'>02:33</var> UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary.Mar <var data-var='date'>22</var>, <var data-var='time'>02:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 9</var>, <var data-var='time'>07:55</var> UTC Scheduled - Dear Valued Customers, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud CDN Maintenance Window: Start Time: 22 Mar 2026 02:30 UTC End Time: 22 Mar 2026 18:20 UTC Reference: SDCCAB-3314 Projected Impact: Connections between F5 Distributed Cloud CDN and Customer Edge locations in Mumbai, Paris (PA4), Tel Aviv, London, Sydney, New York, Frankfurt, Tokyo and Chennai will experience downtime during this maintenance. Traffic will be automatically routed to the nearest available edge locations, and latency may increase while traffic is redirected. Reason for Maintenance: This maintenance will implement improvements to platform stability and performance. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[Extended] - Planned Maintenance Notification for F5 Distributed Cloud CDN in Mumbai (MB2), Paris (PA4), London (TN2), Sydney (SY5), Tokyo (TY8), Tel Aviv (SDS3), Frankfurt (FR4), New York (NY8) and Chennai (SIF) – Impact: Performance Impact

Mar <var data-var='date'>22</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>21</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>18</var>, <var data-var='time'>01:14</var> UTC Scheduled - Dear Valued Customer, We would like to inform you of an upcoming Planned maintenance activity that will be performed on the following F5 service: - F5 Distributed Cloud DNS Service Maintenance Window: Start Time: 21 Mar 2026 02:00 UTC End Time: 22 Mar 2026 06:00 UTC Activity Schedule : - Mar 21st 02:00 UTC to 06:00 UTC - Maintenance Window-1 - Mar 21st 15:00 UTC to 19:00 UTC - Maintenance Window-2 - Mar 22nd 02:00 UTC to 06:00 UTC - Maintenance Window-3 Reference: SDCCAB-3498, SDCCAB-3523 Projected Impact: The Distributed Cloud DNS service is designed with redundancy, and no significant service impact is expected during the scheduled maintenance. However, there is a possibility that a small number of DNS requests may encounter intermittent failures Reason for Maintenance: This maintenance activity involves a software upgrade aimed at improving the stability, performance, and overall reliability of the DNS service Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud DNS Service - Global - Impact: Non-Disruptive

Mar <var data-var='date'>21</var>, <var data-var='time'>23:00</var> UTC Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>21</var>, <var data-var='time'>21:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>21</var>, <var data-var='time'>20:54</var> UTC Scheduled - Dear Valued Customer, We would like to inform you that the previously notified maintenance (https://www.f5cloudstatus.com/incidents/1b002d9s68r4) for F5 Distributed Cloud CDN has been extended by an additional 2 hours. The new expected completion time is mentioned below- Maintenance Window: Start Time: 21 Mar 2026 02:30 UTC End Time: 21 Mar 2026 23:00 UTC Reference: SDCCAB-3314 Projected Impact: Customers won't be able to create distributions for the first 6 hours of the maintenance window during the CDN Global Controller upgrade. Furthermore, connections between the F5 Distributed Cloud CDN and Customer Edge locations in San Jose, Hong Kong, and Tel Aviv will experience downtime during this maintenance. Traffic will be automatically routed to the nearest available edge locations, and latency may increase while traffic is redirected. Reason for Maintenance: This maintenance will implement improvements to platform stability and performance. Our Commitment: We will provide timely updates should there be any changes to the schedule or if unexpected issues arise. Contact Information: - Email Support: Reach us at support@cloud.f5.com for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. We appreciate your cooperation and understanding as we work to improve our services. Sincerely, F5 Distributed Cloud

[Extended] - Planned Maintenance Notification for F5 Distributed Cloud CDN in San Jose (SV10), Hong Kong (HK2) and Tel Aviv (SDS3) – Impact: Performance Impact

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F5 Distributed Cloud status is UP

Lastest published events

Informational: Introduction of New Regional Edge Cluster Atlanta (At1-atl)

F5 Distributed Cloud - Service Degradation - DNS resolution failures for CDN domain - INC-20260406-450

Urgent Maintenance Notification for F5 Distributed Cloud DNS service – Impact: Non-Disruptive

F5 Distributed Cloud Services, Components and Regions

Recent F5 Distributed Cloud events

Urgent Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Toronto (TR2) – Impact: Brief Interruption

Planned Maintenance Notification for F5 Distributed Cloud DNS Service – Global – Impact: Config Propagation Delay

Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Multiple locations – Impact: Brief Interruption

[UPDATED] Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in B-London, Toronto and D-New York – Impact: Brief Interruption

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in SV10 – Impact: Brief Interruption

Planned Maintenance Notification for F5 Bot Defense (Hosted SSE) in Ashburn (DC11), San Jose (SV10) – Impact: No Impact

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Is F5 Distributed Cloud down?

F5 Distributed Cloud status is UP

Lastest published events

Informational: Introduction of New Regional Edge Cluster Atlanta (At1-atl)

F5 Distributed Cloud - Service Degradation - DNS resolution failures for CDN domain - INC-20260406-450

Urgent Maintenance Notification for F5 Distributed Cloud DNS service – Impact: Non-Disruptive

F5 Distributed Cloud Services, Components and Regions

Recent F5 Distributed Cloud events

Urgent Maintenance Notification for F5 Distributed Cloud Network Infrastructure in Toronto (TR2) – Impact: Brief Interruption

Planned Maintenance Notification for F5 Distributed Cloud DNS Service – Global – Impact: Config Propagation Delay

Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in Multiple locations – Impact: Brief Interruption

[UPDATED] Planned Maintenance Notification for F5 Distributed Cloud Regional Edge in B-London, Toronto and D-New York – Impact: Brief Interruption

Urgent Scheduled Maintenance Notification for F5 Distributed Cloud Regional Edge in SV10 – Impact: Brief Interruption

Planned Maintenance Notification for F5 Bot Defense (Hosted SSE) in Ashburn (DC11), San Jose (SV10) – Impact: No Impact

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5 monitors included!