Jul <var data-var='date'>23</var>, <var data-var='time'>12:29</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>23</var>, <var data-var='time'>10:04</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>23</var>, <var data-var='time'>09:51</var> PDT Investigating - The Integration Manager web application is experiencing outages. Job processing continues to process normally, so orders are flowing. We are actively investigating the web outage and will provide an update as soon as possible.

Integration Manager Experiencing Outages

Jul <var data-var='date'>22</var>, <var data-var='time'>18:30</var> PDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>22</var>, <var data-var='time'>18:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>16</var>, <var data-var='time'>11:53</var> PDT Scheduled - Integration Manager will be performing database maintenance on July 22nd starting at 6pm Pacific. We expect this maintenance to take approximately 30 minutes. During this time Web and API access will be restricted. Scheduled jobs will resume and sync any previously missed records when the maintenance window ends. We apologize for any inconvenience this may cause to your operations.

Integration Manager Database Maintenance

Jul <var data-var='date'>10</var>, <var data-var='time'>08:16</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'> 9</var>, <var data-var='time'>16:01</var> PDT Monitoring - A fix has been implemented for the issue affecting the Amazon Buy Shipping service. We are actively monitoring the results to ensure the fix is performing as expected and that normal functionality has been fully restored. We will continue to provide updates as needed. Jul <var data-var='date'> 9</var>, <var data-var='time'>14:27</var> PDT Identified - We have identified the issue impacting the Amazon Buy Shipping service. Our development team is actively working on a fix to restore normal functionality. We will continue to provide updates as progress is made and will share additional information as soon as it becomes available. Jul <var data-var='date'> 9</var>, <var data-var='time'>12:12</var> PDT Update - We are continuing to investigate the issue affecting the Amazon Buy Shipping service. Our development team is actively working to determine the root cause and restore normal functionality. We will provide further updates as soon as more information becomes available. Jul <var data-var='date'> 9</var>, <var data-var='time'>11:25</var> PDT Investigating - We are currently investigating an issue where shipments cannot be created using Amazon Buy Shipping because the available Amazon Buy Shipping services are not allowing users to complete the shipping process. Our development team is actively working to identify the root cause and restore normal functionality. We will provide updates as soon as more information becomes available.

Unable to ship using Amazon Buy Shipping

Jul <var data-var='date'> 3</var>, <var data-var='time'>14:52</var> PDT Resolved - The issue affecting the Order Management service has been resolved, and service has been fully restored. Jul <var data-var='date'> 3</var>, <var data-var='time'>13:32</var> PDT Monitoring - The change has been successfully implemented. We are currently monitoring the system to ensure stability and confirm that all functionality is operating as expected. Further updates will be provided if needed. Jul <var data-var='date'> 3</var>, <var data-var='time'>13:19</var> PDT Update - We are still implementing the required changes to restore stability for the Order Management service. Our team is actively working through the update, and we will continue to provide progress updates as work continues. Jul <var data-var='date'> 3</var>, <var data-var='time'>12:33</var> PDT Identified - We have identified a server issue that is causing intermittent access issues with the Order Management service. To restore stability, we need to implement changes to the affected infrastructure. During this work, users may experience temporary interruptions or limited access to the application. Our team is actively working to complete these changes as quickly as possible and will provide updates as progress is made.

Intermittent Order Management Access Disruption

Jul <var data-var='date'> 3</var>, <var data-var='time'>10:07</var> PDT Resolved - The issue affecting the Order Management service has been resolved, and service has been fully restored. We will continue to monitor the platform as part of our standard operations. Thank you for your patience while we worked to resolve this issue. Jul <var data-var='date'> 3</var>, <var data-var='time'>09:50</var> PDT Monitoring - A fix has been implemented and service has been restored. We are actively monitoring the service to ensure it remains stable and that all functionality is operating as expected. We will provide a final update once monitoring is complete. Jul <var data-var='date'> 3</var>, <var data-var='time'>09:22</var> PDT Identified - We have identified the cause of the issue affecting the Order Management service. Our developers are actively implementing a fix and working to restore the service as quickly as possible. We will continue to provide updates on our progress and share the next status update as more information becomes available. Jul <var data-var='date'> 3</var>, <var data-var='time'>08:50</var> PDT Investigating - We are currently investigating an issue affecting access to Order Management. Some users may be unable to access the service or may experience errors. Our team is actively working to identify the cause and restore normal functionality. We will provide another update as soon as more information is available.

Unable to Access Order Management

Jun <var data-var='date'> 3</var>, <var data-var='time'>14:40</var> PDT Resolved - Warehouse Manager service has been fully restored and is operating normally. Our team has confirmed that users can successfully access the platform, and we will continue to monitor the service to ensure stability. Thank you for your patience while we worked to resolve this issue. Jun <var data-var='date'> 3</var>, <var data-var='time'>08:20</var> PDT Monitoring - We're pleased to report that some users are now able to access Warehouse Manager. Restoration efforts are ongoing, and we currently expect service to be fully restored within the hour. We will continue to provide updates as progress is made. Jun <var data-var='date'> 3</var>, <var data-var='time'>07:31</var> PDT Identified - The issue has been identified, and our team is actively working toward a resolution. We appreciate your patience and will share updates as we make progress. Jun <var data-var='date'> 3</var>, <var data-var='time'>07:10</var> PDT Investigating - New incident: Investigating We are currently investigating the issue where customers are unable to log in to Warehouse Manager from Extensiv Hub. We're working on resolving the issue and will keep you informed.

Users are unable to login to Warehouse Manager from Extensiv HUB

Apr <var data-var='date'> 9</var>, <var data-var='time'>15:06</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'> 9</var>, <var data-var='time'>12:11</var> PDT Monitoring - Our teams have identified the cause and resolved the issue. You should now see labels generating as normal. If you have any additional questions please reach out to Support. Apr <var data-var='date'> 9</var>, <var data-var='time'>12:02</var> PDT Investigating - Our teams have received reports of an error when attempting to generate labels in Small Parcel and are working to resolve this. We should have an update for you in the next 30 minutes.

Small Parcel: Error when generating labels - "Unable to fetch your request"

Mar <var data-var='date'>10</var>, <var data-var='time'>12:03</var> PDT Resolved - Our team has resolved the 500 errors experienced in 3PL Warehouse Manager. If you continue to see additional errors please reach out to the support team for further assistance. Mar <var data-var='date'>10</var>, <var data-var='time'>11:55</var> PDT Investigating - Our team is investigating reports of 500 errors throughout 3PL Warehouse Manager. We will provide an update for you in the next 15 minutes.

500 Errors

Feb <var data-var='date'>26</var>, <var data-var='time'>09:46</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'>26</var>, <var data-var='time'>09:21</var> PST Monitoring - ShipEngine had released a fix and are monitoring the results. Feb <var data-var='date'>26</var>, <var data-var='time'>08:58</var> PST Update - ShipEngine continues to look into this matter. We will provide additional update in 30 minutes. Feb <var data-var='date'>26</var>, <var data-var='time'>08:29</var> PST Identified - Our upstream provider, ShipEngine, is currently experiencing an issue which is affecting our ability to Rate Shop and create Small Parcel labels. Small Parcel users may be affected. See https://status.shipengine.com/incidents/wx6bzsc311w7 for more details. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider. We will send an additional update in 30 minutes. Feb <var data-var='date'>26</var>, <var data-var='time'>08:14</var> PST Investigating - We are currently experiencing a service disruption with Small Parcel label creation. Our team is currently working to restore the service. Small Parcel users may be affected. We apologize for any inconvenience. We will send an additional update in 30 minutes.

Issue creating Small Parcel Labels

Feb <var data-var='date'>16</var>, <var data-var='time'>14:57</var> PST Resolved - This incident is now resolved. Feb <var data-var='date'>16</var>, <var data-var='time'>14:31</var> PST Monitoring - We are seeing UCC-128 labels printing successfully. Our teams will continue to monitor. Please reach out to our support teams if you experience any additional issues processing UCC-128 labels. Feb <var data-var='date'>16</var>, <var data-var='time'>14:04</var> PST Update - We are now seeing UCC-128 labels printing. You may experience some delay in printing. Our teams will continue to investigate the delay in generation and provide an update soon. Feb <var data-var='date'>16</var>, <var data-var='time'>12:30</var> PST Update - Our teams continue working diligently to resolved the printing issues seen with UCC-128 labels. We should have an update for you shortly. Feb <var data-var='date'>16</var>, <var data-var='time'>10:51</var> PST Update - Our teams continues to investigate these reports. We will update again in 30 minutes with more information. Feb <var data-var='date'>16</var>, <var data-var='time'>09:43</var> PST Investigating - Our teams are investigating reports that UCC labels are not printing successfully. We will update this page as new information becomes available.

UCC Label Printing

Feb <var data-var='date'>12</var>, <var data-var='time'>07:55</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'>12</var>, <var data-var='time'>07:47</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>12</var>, <var data-var='time'>07:05</var> PST Identified - We have Identified the source of this issue and are now working on a fix to be released shortly. I will provide additional update within 30 minutes. Feb <var data-var='date'>12</var>, <var data-var='time'>06:37</var> PST Update - We continue to investigate this issue and will provide additional update within 30 minutes. Feb <var data-var='date'>12</var>, <var data-var='time'>06:05</var> PST Investigating - We are currently experiencing a service disruption with PDF Carrier Label generation. Our team is currently working to restore the service. Users who generate carrier labels in Small Parcel in PDF Format may be affected. We apologize for any inconvenience. We will send an additional update in 30 minutes.

Blank PDF produced when generating Small Parcel Labels in PDF format

Feb <var data-var='date'>12</var>, <var data-var='time'>07:36</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'>12</var>, <var data-var='time'>07:21</var> PST Monitoring - A fix for this issue has been implemented and we are now monitoring the results. Feb <var data-var='date'>12</var>, <var data-var='time'>07:07</var> PST Identified - We have Identified the source of this issue and are now working on a fix to be released shortly. I will provide additional update within 30 minutes. Feb <var data-var='date'>12</var>, <var data-var='time'>06:38</var> PST Update - We continue to investigate this issue and will provide additional update within 30 minutes. Feb <var data-var='date'>12</var>, <var data-var='time'>06:04</var> PST Investigating - We are currently experiencing a service disruption with the Edit BOL feature. Our team is currently working to restore the service. Users who use the Edit BOL Feature may be affected. We apologize for any inconvenience. We will send an additional update in 30 minutes.

Edit BOL Feature producing a PresentationTier Error

Feb <var data-var='date'>11</var>, <var data-var='time'>08:57</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'>11</var>, <var data-var='time'>08:54</var> PST Monitoring - We have released a fix for this issue and are now monitoring the results. Feb <var data-var='date'>11</var>, <var data-var='time'>08:52</var> PST Identified - We are currently experiencing a service disruption with our Etsy Integration where users receive a response of "Shared secret is required in x-api-key header." We have identified the source of this error and are now working on a fix to resolve it. We will send an additional update in 30 minutes.

Etsy Integration Disruption

Jan <var data-var='date'>15</var>, <var data-var='time'>11:25</var> PST Resolved - This incident is resolved. If you continue to experience pages not loading as intended, please reach out to Order Manager Support. Jan <var data-var='date'>15</var>, <var data-var='time'>08:57</var> PST Monitoring - Our teams have identified and implemented a fix for this incident. We ask that you clear cache and cookies if you are seeing any residual effects. We will continue to monitor this incident and update you again with any additional information. Jan <var data-var='date'>15</var>, <var data-var='time'>08:36</var> PST Update - We are seeing some recovery in Order Manager. We ask that users clear cache and cookies on their browser to allow for a clean session to load. We will update you again as soon as we have additional information. Jan <var data-var='date'>15</var>, <var data-var='time'>08:14</var> PST Update - Our Order Manager team continues to work on a resolution. We will have another update for you before the end of the hour. Jan <var data-var='date'>15</var>, <var data-var='time'>07:24</var> PST Investigating - We are currently investigating reports of pages not loading in Order Manager. Our teams are working diligently to identify and resolve this issue. We will have an update for you in the next 30 minutes.

Pages not fully loading

Jan <var data-var='date'>15</var>, <var data-var='time'>09:56</var> PST Resolved - We recently experienced an issue where tracking was not properly applied to orders through Integration Manager. This issue has now been resolved. New orders will pull tracking as normal, and those previously missed will update upon the next scheduled update for that Integration Manager account.

Missing Tracking in Integration Manager

Jan <var data-var='date'>15</var>, <var data-var='time'>09:50</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'>15</var>, <var data-var='time'>09:12</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>15</var>, <var data-var='time'>08:13</var> PST Update - We continue to work on a fix for this issue. Additional update will be provided within one hour. Jan <var data-var='date'>15</var>, <var data-var='time'>07:16</var> PST Identified - We have identified the source of this issue and are now working on a fix. Additional update will be provided within one hour. Jan <var data-var='date'>15</var>, <var data-var='time'>07:07</var> PST Update - We are currently investigating an issue where the SmartScan Pick module does not display a field for the picked item's Location or MU. Users who pick orders using SmartScan may be affected. We apologize for any inconvenience. We will provide an update within 1 hour. Jan <var data-var='date'>15</var>, <var data-var='time'>06:05</var> PST Update - We are continuing to investigate this issue and will provide additional update within one hour. Jan <var data-var='date'>15</var>, <var data-var='time'>05:12</var> PST Investigating - We are currently investigating an issue where the SmartScan Pick module does not display a field for the picked item's Location or MU. Users who pick orders using SmartScan may be affected. We apologize for any inconvenience. We will provide an update within 1 hour.

SmartScan Pick missing Location or MU Field

Jan <var data-var='date'> 5</var>, <var data-var='time'>20:05</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'> 5</var>, <var data-var='time'>08:55</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'> 5</var>, <var data-var='time'>08:37</var> PST Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'> 5</var>, <var data-var='time'>08:24</var> PST Update - We are continuing to investigate this issue and will provide additional update within 30 minutes. Jan <var data-var='date'> 5</var>, <var data-var='time'>07:57</var> PST Investigating - We are currently investigating an issue affecting Rate Shopping operations, including shipping of orders with an automatic Rate Shop rule. This is being addressed as our top priority and we will provide an update in 30 minutes.

Rate Shop Slowness and Timeouts

Dec <var data-var='date'> 1</var>, <var data-var='time'>13:24</var> PST Resolved - Our teams will continue to monitor speeds. If you experience any additional slowness please contact support. Dec <var data-var='date'> 1</var>, <var data-var='time'>11:38</var> PST Update - We continue to see improve in overall speeds when rate shopping. Our team will continue to monitor and improve those speeds even more. Our next update will be in about 45 minutes. Dec <var data-var='date'> 1</var>, <var data-var='time'>10:12</var> PST Monitoring - We are seeing significant improvement in rate shopping speeds. Our teams are monitoring and working on ways to increase those speeds even more moving forward. We will have an update for you again in the next 30 minutes. Dec <var data-var='date'> 1</var>, <var data-var='time'>10:02</var> PST Investigating - We are investigating reports from small subset of users that are experiencing slowness when rate shopping. We will have an update for you in 30 minutes.

Rate Shopping Slowness

Nov <var data-var='date'>20</var>, <var data-var='time'>09:21</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'>20</var>, <var data-var='time'>09:21</var> PST Update - We are continuing to investigate this issue. Nov <var data-var='date'>20</var>, <var data-var='time'>09:09</var> PST Investigating - We are currently investigation an incident with our cloud provider that is affecting the 3PL System. We will provide updates as they become available.

Service Interruption

Nov <var data-var='date'>18</var>, <var data-var='time'>06:57</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>06:45</var> PST Monitoring - Our partner, Cloudfare, has implemented a fix for this issue. We are now monitoring to insure continued access. Nov <var data-var='date'>18</var>, <var data-var='time'>06:34</var> PST Identified - Our partner, Cloudfare, is currently experiencing an issue which is affecting our ability to connect with Cart Rover. Integration Manager users may be affected. We will resolve this incident once we have received confirmation the issue has been resolved from our partner. We will send an additional update within one hour.

Integration Manager access interrupted

Nov <var data-var='date'> 9</var>, <var data-var='time'>04:10</var> PST Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 9</var>, <var data-var='time'>01:10</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'> 9</var>, <var data-var='time'>01:04</var> PST Scheduled - Scheduled Infrastructure Upgrades Date: November 9, 2025 Start Time: 2:00 AM MT Estimated Duration: Up to 3 hours As part of our continued commitment to performance and reliability, Extensiv will be performing planned infrastructure upgrades to add additional capacity and improve system speed and stability ahead of the busy season. These upgrades are part of our ongoing effort to ensure the platform continues to perform at the highest level as order volumes increase. What to Expect Warehouse Management (WM) The Warehouse Management system will be taken offline for approximately 30 minutes during this maintenance window to complete required upgrades and database improvements. Order Management (OM) Order Management will undergo behind-the-scenes performance enhancements. Customers should not experience any noticeable downtime or interruption during this process. Billing / Hub System updates will occur in the background. No customer impact is expected. Inventory Management (IM) A brief service interruption may occur if a final upgrade to the database is required, though this will be minimal and carefully monitored. 3PL Warehouse Manager (3W) A standard three-hour maintenance window is reserved for overall system patching and optimization. Customers will experience two short (less than 5 minutes) connection interruptions as part of this process. Why This Matters These proactive upgrades will ensure Extensiv’s platform runs faster, scales seamlessly, and remains dependable throughout the peak holiday season. Our engineering teams will be monitoring closely throughout the maintenance to ensure a smooth and efficient transition. We appreciate your understanding and partnership as we continue to strengthen the performance and reliability of the Extensiv platform for the months ahead.

Holiday Season Upgrading

Nov <var data-var='date'> 3</var>, <var data-var='time'>12:13</var> PST Resolved - This incident has been resolved. Nov <var data-var='date'> 3</var>, <var data-var='time'>11:24</var> PST Monitoring - A fix has been implemented, and this should now be resolved. Our teams will continue to monitor. Nov <var data-var='date'> 3</var>, <var data-var='time'>11:20</var> PST Investigating - We have received reports of slowness and errors throughout Extensiv. Our teams are working to resolve this now. We will have an update for you in 30 minutes.

Reports of Lag and Slowness

Oct <var data-var='date'>26</var>, <var data-var='time'>01:43</var> PDT Completed - The scheduled maintenance has completed successfully. Oct <var data-var='date'>26</var>, <var data-var='time'>01:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>26</var>, <var data-var='time'>00:58</var> PDT Scheduled - We're performing scheduled maintenance to upgrade the Integration Manager (IM) database server to improve performance and scalability. This will require up to 1 hour of work, during which Integration Manager may experience intermittent interruptions.

Oct <var data-var='date'>20</var>, <var data-var='time'>16:37</var> PDT Resolved - The earlier reported AWS disruption is now resolved. Please reach out to Support if you observe any additional disruption. Oct <var data-var='date'>20</var>, <var data-var='time'>15:12</var> PDT Update - We continue to see progress. Most Extensiv functionality has been fully recovered. You may continue to see errors surrounding billing and charges intermittently as the process continues. Oct <var data-var='date'>20</var>, <var data-var='time'>13:55</var> PDT Update - Most Extensiv functionality has been fully recovered. You may continue to see errors surrounding billing and charges but we expect that to also be recovered shortly. We are continuing to work through the resulting backlog to insure data integrity and operational speed. We will provide an additional update within two hours. Oct <var data-var='date'>20</var>, <var data-var='time'>12:24</var> PDT Monitoring - We are seeing signs of recovery in 3PL Warehouse Manager and Small Parcel. Note you may still experience some lag or delays in process as this continues to recover. We will continue to monitor and update again within the hour. Oct <var data-var='date'>20</var>, <var data-var='time'>11:59</var> PDT Investigating - We continue to see timeout errors throughout Extensiv. While some delays are still directly related to the AWS outage, we are investigating anything on our end which may contribute to these. We will have another update within an hour. Oct <var data-var='date'>20</var>, <var data-var='time'>11:08</var> PDT Update - We are seeing signs of recovery in 3PL Warehouse Manager. Note you may still experience some lag or delays in process as this continues to recover. We will continue to monitor and update again within the hour. Oct <var data-var='date'>20</var>, <var data-var='time'>10:48</var> PDT Update - 3PL Warehouse Manager is currently seeing additional impact from todays AWS service disruption. You may experience timeout errors, delays in loading time, slowness generating reports or transactional documents. We are continuing to monitor this situation as AWS works to fully resolve. Oct <var data-var='date'>20</var>, <var data-var='time'>10:01</var> PDT Monitoring - We continue to monitor the recovery of AWS Cloud based services. While this remains active, users may continue to experience delays. You may continue to follow their status directly here: 🔗 https://health.aws.amazon.com/health/status We will provide an update within one hour. Oct <var data-var='date'>20</var>, <var data-var='time'>09:12</var> PDT Identified - We want to make you aware that a major third-party cloud provider, Amazon Web Services (AWS), is currently experiencing widespread service disruptions affecting many organizations around the world. You can follow the live status updates directly from AWS here: 🔗 https://health.aws.amazon.com/health/status While we are seeing intermittent issues and minor delays, we are significantly less affected than many other companies. Some of our partners and integration systems are also experiencing slowdowns related to the same underlying AWS issue. Importantly, your data remains fully secure and intact, and no customer action is required at this time. Our teams are actively collaborating with AWS engineers to monitor the situation and ensure full performance restoration as quickly as possible. Should any action ever be needed on your end, we will contact you directly with clear guidance. Current Observations: 3PL Warehouse Manager: Minimal impact, operating largely as normal Order Manager: Experiencing the most noticeable delays Thank you for your patience and understanding as the global cloud community works through this significant event. We will provide another update in one hour.

Update: Global Cloud Provider Outage Impacting Some Services

Oct <var data-var='date'> 9</var>, <var data-var='time'>10:10</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'> 9</var>, <var data-var='time'>09:26</var> PDT Monitoring - A fix for this issue has been released and we are monitoring the results. Oct <var data-var='date'> 9</var>, <var data-var='time'>09:05</var> PDT Update - We continue to work on a fix for this issue. I will provide further update within 30 minutes. Oct <var data-var='date'> 9</var>, <var data-var='time'>08:04</var> PDT Update - We expect a fix to be released for this in approximately 1 - 1/2 hours. We will provide the next Status update in 1 hour. Oct <var data-var='date'> 9</var>, <var data-var='time'>07:57</var> PDT Identified - We have identified the source of this issue and are currently developing a fix. We will post the next Status update within 30 minutes. Oct <var data-var='date'> 9</var>, <var data-var='time'>07:32</var> PDT Update - We understand the urgency of this matter and are continuing to investigate this at the highest priority. I will provide an additional update within 30 minutes. Oct <var data-var='date'> 9</var>, <var data-var='time'>07:05</var> PDT Update - We are continuing to investigate this issue. I will provide an additional update within 30 minutes. Oct <var data-var='date'> 9</var>, <var data-var='time'>06:35</var> PDT Update - We are continuing to investigate this issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>06:00</var> PDT Update - We are continuing to investigate this issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>05:34</var> PDT Investigating - We are currently experiencing a disruption with SmartScan picks. Our team is currently working to restore the service. SmartScan users may be affected. We apologize for any inconvenience. We will send an additional update in 30 minutes.

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Lastest published events

Integration Manager Experiencing Outages

Integration Manager Database Maintenance

Unable to ship using Amazon Buy Shipping

Extensiv Services, Components and Regions

Recent Extensiv events

Integration Manager Experiencing Outages

Integration Manager Database Maintenance

Unable to ship using Amazon Buy Shipping

Intermittent Order Management Access Disruption

Unable to Access Order Management

Users are unable to login to Warehouse Manager from Extensiv HUB