THIS IS A SCHEDULED EVENT Aug <var data-var='date'>25</var>, <var data-var='time'>13:00</var> - <var data-var='time'>17:00</var> CEST Aug <var data-var='date'>21</var>, <var data-var='time'>15:58</var> CEST Scheduled - Please be aware that on August 25, 2026, between 11:00 - 15:00 UTC, ESET PROTECT will undergo a scheduled maintenance in the Japan region. Customers will not be able to enroll, edit and delete devices (viewing device information should be possible). Thank you for your patience and understanding.

[ESET PROTECT] planned maintenance

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>25</var>, <var data-var='time'>06:00</var> - <var data-var='time'>10:00</var> CEST Aug <var data-var='date'>21</var>, <var data-var='time'>15:53</var> CEST Scheduled - Please be aware that on August 25, 2026, between 04:00 - 08:00 UTC, ESET PROTECT will undergo a scheduled maintenance in the Canada region. Customers will not be able to enroll, edit and delete devices (viewing device information should be possible). Thank you for your patience and understanding.

Aug <var data-var='date'>20</var>, <var data-var='time'>19:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>20</var>, <var data-var='time'>18:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>17</var>, <var data-var='time'>18:00</var> CEST Scheduled - Please be aware that on 20.08.2026, between 16:00 -&nbsp; 17:00 UTC, ESET PROTECT will undergo a scheduled maintenance in EU and DE region. Customers will not be able to interact with devices in Computers screen. Other parts of ESET PROTECT where information related to computers is displayed may also be affected. Thank you for your patience and understanding.

Aug <var data-var='date'>20</var>, <var data-var='time'>16:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>20</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>17</var>, <var data-var='time'>08:00</var> CEST Scheduled - Please be aware that on August 20, 2026, between 8:00 - 16:00 UTC+2, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs. The aggregated downtime time should add up to around 5 minutes within the maintenance window. The maintenance is required in order to release the new version of the product. Thank you for your patience and understanding.

ESET Connect 3.12 release: EU + US + JPN

Aug <var data-var='date'>19</var>, <var data-var='time'>16:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>19</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>14</var>, <var data-var='time'>08:00</var> CEST Scheduled - Please be aware that on August 19, 2026, between 8:00 - 16:00 UTC+2, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs. The aggregated downtime time should add up to around 5 minutes within the maintenance window. The maintenance is required in order to release the new version of the product. Thank you for your patience and understanding.

ESET Connect 3.12 release: CA + DE

Aug <var data-var='date'>17</var>, <var data-var='time'>00:01</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>12</var>, <var data-var='time'>00:05</var> CEST Scheduled - Please be aware that between August 17 and August 30, 2026, selected customers will be transitioned from ESET Business Account (EBA) to ESET PROTECT Hub (EPH) as part of the ongoing platform migration. During the migration period, affected users may experience a brief interruption when accessing ESET Business Account. In some cases, users who are logged in during the migration may temporarily see a maintenance page while the transition is completed. Service Impact The migration is designed to minimize disruption, and any temporary unavailability of ESET Business Account is expected to last only a few minutes. Security services and customer protection remain fully operational throughout the migration period.

[ESET Business Account, ESET Inspect, ESET PROTECT, ESET PROTECT Hub]

Aug <var data-var='date'>14</var>, <var data-var='time'>13:59</var> CEST Resolved - The incident has been resolved. Aug <var data-var='date'>14</var>, <var data-var='time'>11:20</var> CEST Update - Issue has been fixed Aug <var data-var='date'>14</var>, <var data-var='time'>11:17</var> CEST Monitoring - Issue has been fixed. Aug <var data-var='date'>14</var>, <var data-var='time'>11:16</var> CEST Identified - root cause has been found Aug <var data-var='date'>14</var>, <var data-var='time'>10:28</var> CEST Investigating - We are aware of an issue currently unable to create new users in ESET PROTECT Hub. When attempting to register or create a new user, an error appears.

Unable to create new users in ESET PROTECT Hub

Aug <var data-var='date'>12</var>, <var data-var='time'>12:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>12</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 7</var>, <var data-var='time'>15:26</var> CEST Scheduled - Please be aware that on Wednesday August 12, between 08:00 -&nbsp;10:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. The release will still be deployed during the scheduled maintenance window, and there will be no downtime. Thank you for your patience and understanding.

[ESET PROTECT Hub] planned maintenance

Aug <var data-var='date'>11</var>, <var data-var='time'>11:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>11</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 7</var>, <var data-var='time'>10:56</var> CEST Scheduled - Please be aware that on Tuesday, August 11 2026, between 8:00 - 9:00 UTC, ESET MSP Administrator 2 API will undergo a scheduled maintenance. Customers will not be able to login and perform standard operations. The aggregated downtime time should less than 30 minutes within the maintenance. Thank you for your patience and understanding.

[ESET MSP Administrator] planned maintenance

Aug <var data-var='date'> 6</var>, <var data-var='time'>12:07</var> CEST Resolved - The incident has been resolved. Aug <var data-var='date'> 5</var>, <var data-var='time'>10:49</var> CEST Monitoring - Connections to APNS should be fully functional and no connection errors were logged since yesterday (4.8.2026) 16:30 CET (14:30 UTC). There is no degradation of the service at present. The incident is being monitored. Aug <var data-var='date'> 5</var>, <var data-var='time'>10:47</var> CEST Update - A fix was implemented. Aug <var data-var='date'> 5</var>, <var data-var='time'>10:47</var> CEST Update - The issue should be resolved soon. Aug <var data-var='date'> 5</var>, <var data-var='time'>10:47</var> CEST Identified - The cause of the issue was identified. Aug <var data-var='date'> 4</var>, <var data-var='time'>17:56</var> CEST Update - Investigation is still ongoing. The network issue is being consulted with Apple support. The scope of degradation has been evaluated to approximately 5-10 push notifications dropped every 15 minutes. Alert has been published to let customers know they can still use alternative OTP authentication method: https://support.eset.com/en/alert8983 Aug <var data-var='date'> 4</var>, <var data-var='time'>09:25</var> CEST Investigating - We have identified a problem with ESET Secure Authentication Apple Push Notification Service for iOS devices . There are intermittent drops in connection and some of the push notifications are not arriving for users with iOS devices.

Degraded performance of ESET Secure Authentication Apple Push Notification Service

Aug <var data-var='date'> 6</var>, <var data-var='time'>11:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 6</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 6</var>, <var data-var='time'>09:26</var> CEST Scheduled - Please be aware that on Thursday August 6 2026, between&nbsp;8:00 -9:00 UTC, ESET Identity Service will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to 1 minute within the maintenance window.&nbsp; Following ESET cloud security services will be unavailable: ESET Business Account ESET Connect ESET MSP Administrator 2 + API ESET PROTECT Hub ESET Cloud Office Security ESET PROTECT ESET Inspect ESET Secure Authentication Cloud ESET Threat Intelligence EDU Portal Thank you for your patience and understanding.

[ESET Identity Service Planned Maintenance]

Aug <var data-var='date'> 5</var>, <var data-var='time'>15:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 5</var>, <var data-var='time'>13:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>31</var>, <var data-var='time'>13:00</var> CEST Scheduled - Please be aware that on 5th August, 2026, between 11:00 AM - 1:00 PM UTC, ESET Threat Intelligence will undergo a scheduled maintenance. Customers may experience unexpected service outages. The maintenance is required in order to update ESET Threat Intelligence backend services. Thank you for your patience and understanding.

[ESET Threat Intelligence] planned maintenance

Aug <var data-var='date'> 5</var>, <var data-var='time'>11:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 5</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 3</var>, <var data-var='time'>12:13</var> CEST Scheduled - Please be aware that on 05/Aug/2026, between 09:00 -&nbsp; 11:00 CEST, ESET Protect Cloud will undergo a scheduled maintenance. Customers will not be able to ESET Protect Cloud portal. Thank you for your patience and understanding.

Aug <var data-var='date'> 4</var>, <var data-var='time'>10:30</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 4</var>, <var data-var='time'>09:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>30</var>, <var data-var='time'>15:26</var> CEST Scheduled - Please be aware that on Tuesday August 4 2026, between&nbsp; 7:30 -8:30 UTC, ESET Identity Service will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to 1 minute within the maintenance window.&nbsp; Following ESET cloud security services will be unavailable: ESET Business Account ESET Connect ESET MSP Administrator 2 + API ESET PROTECT Hub ESET Cloud Office Security ESET PROTECT ESET Inspect ESET Secure Authentication Cloud ESET Threat Intelligence EDU Portal Thank you for your patience and understanding.

Aug <var data-var='date'> 3</var>, <var data-var='time'>12:00</var> CEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 3</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>29</var>, <var data-var='time'>10:00</var> CEST Scheduled - Please be aware that on Monday, August 03 2026, between 08:00 -&nbsp; 10:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. Customers will not be able to log in and perform standard license operations. The aggregated downtime time should add up to around 60 minutes within the maintenance window. Thank you for your patience and understanding.

Jul <var data-var='date'>29</var>, <var data-var='time'>16:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>29</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>24</var>, <var data-var='time'>08:00</var> CEST Scheduled - Please be aware that on Jul 29, 2026, between 6:00 - 14:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs. The aggregated downtime time should add up to around 5 minutes within the maintenance window. The maintenance is required in order to release the new version of the product. Thank you for your patience and understanding.

[ESET Connect]

Jul <var data-var='date'>28</var>, <var data-var='time'>16:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>28</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>23</var>, <var data-var='time'>08:00</var> CEST Scheduled - Please be aware that on Jul 28, 2026, between 6:00 - 14:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs. The aggregated downtime time should add up to around 5 minutes within the maintenance window. The maintenance is required in order to release the new version of the product. Thank you for your patience and understanding.

Jul <var data-var='date'>24</var>, <var data-var='time'>10:04</var> CEST Resolved - A fix has been deployed, according to SLA monitoring EP, EEIC and ECOS in US seem to have recovered. Jul <var data-var='date'>24</var>, <var data-var='time'>05:23</var> CEST Monitoring - A fix has been deployed, and we are monitoring the situation. Jul <var data-var='date'>23</var>, <var data-var='time'>18:30</var> CEST Investigating - Multiple services (ESET PROTECT, ESET Dynamic Threat Defense, ESET Secure Authentication (Cloud), ESET Inspect) are partially or completely unavailable in US region. We are monitoring the situation.

Cloud services availability degraded in US region

Jul <var data-var='date'>21</var>, <var data-var='time'>11:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>21</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>20</var>, <var data-var='time'>07:15</var> CEST Scheduled - Please be aware that on Tuesday July 21 2026, between 8:00 - 9:00 UTC, following ESET Cloud consoles will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to 1 minute within the maintenance window.&nbsp; Following ESET cloud security services will be unavailable: ESET Business Account ESET Connect ESET MSP Administrator 2 + API ESET PROTECT Hub ESET Cloud Office Security ESET PROTECT ESET Inspect ESET Secure Authentication Cloud ESET Threat Intelligence EDU Portal Thank you for your patience and understanding.

ESET Cloud consoles Planned Maintenance

Jul <var data-var='date'>20</var>, <var data-var='time'>11:35</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>20</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>15</var>, <var data-var='time'>14:45</var> CEST Scheduled - Please be aware that on July 20, 2026, between 06:00 - 13:00 UTC, ESET PROTECT CWP will undergo scheduled maintenance. Customers will not be able to execute deploy protection tasks over integrations or create and list XDR tasks. The aggregated downtime time should add up to around 30 minutes within the maintenance window. Thank you for your patience and understanding.

Jul <var data-var='date'>20</var>, <var data-var='time'>08:35</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>20</var>, <var data-var='time'>06:31</var> CEST Scheduled - Please be aware that on Monday July 20 2026, between&nbsp; 5:00 - 6:00 UTC, ESET Identity Service will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to 5 minutes within the maintenance window.&nbsp; Following ESET cloud security services will be unavailable: ESET Business Account ESET Connect ESET MSP Administrator 2 + API ESET PROTECT Hub ESET Cloud Office Security ESET PROTECT ESET Inspect ESET Secure Authentication Cloud ESET Threat Intelligence EDU Portal Thank you for your patience and understanding.

Jul <var data-var='date'>17</var>, <var data-var='time'>15:41</var> CEST Completed - The scheduled maintenance has been cancelled. Jul <var data-var='date'>15</var>, <var data-var='time'>12:02</var> CEST Scheduled - Please be aware that on July 20th 2026 between 05:00 and 12:00 UTC (1AM to 8AM EDT), ESET PROTECT will undergo a scheduled maintenance in Canada region. Customers will not be able to see or interact with devices in Computers screen in ESET PROTECT. Other parts of ESET PROTECT where information related to computers is displayed (e.g. Dashboards) may also be affected. Thank you for your patience and understanding.

Jul <var data-var='date'>14</var>, <var data-var='time'>15:00</var> CEST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 7</var>, <var data-var='time'>02:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 3</var>, <var data-var='time'>15:20</var> CEST Scheduled - Please be aware that between July 07 - July 14, 2026, ESET partner companies operating in NORAM will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.

[ESET Business Account] Transition of ESET LLC & ESET Canada to ESET PROTECT Hub

Jul <var data-var='date'> 7</var>, <var data-var='time'>19:02</var> CEST Resolved - The issue should be resolved and the functionality restored. Jul <var data-var='date'> 7</var>, <var data-var='time'>14:42</var> CEST Update - The impact of the issue has been mitigated - kindly report any outstanding issues to your support team. Jul <var data-var='date'> 7</var>, <var data-var='time'>13:56</var> CEST Update - Currently, customers should be able to log in to the affected services again, while we continue to investigate the root cause of the issue. Jul <var data-var='date'> 7</var>, <var data-var='time'>10:06</var> CEST Update - Impacted services include: ESET Business Account, ESET PROTECT, ESET Cloud Office Security, ESET PROTECT Hub, ESET MSP Administrator, ESET Threat Intelligence, ESET Connect API, ESET Secure Authentication Jul <var data-var='date'> 7</var>, <var data-var='time'>09:14</var> CEST Investigating - The incident is under investigation

Intermittent Login Issues with ESET Cloud services

Jul <var data-var='date'> 3</var>, <var data-var='time'>23:30</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>29</var>, <var data-var='time'>18:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>24</var>, <var data-var='time'>18:00</var> CEST Scheduled - Please be aware that between June 29 - July 03, 2026, ESET partner companies operating in Czech Republic will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.

Is ESET down?

ESET status is UP

Lastest published events

[ESET PROTECT] planned maintenance

ESET Connect 3.12 release: EU + US + JPN

ESET Connect 3.12 release: CA + DE

ESET Services, Components and Regions

Recent ESET events

[ESET PROTECT] planned maintenance

[ESET PROTECT] planned maintenance

[ESET PROTECT] planned maintenance

ESET Connect 3.12 release: EU + US + JPN

ESET Connect 3.12 release: CA + DE

[ESET Business Account, ESET Inspect, ESET PROTECT, ESET PROTECT Hub]