Apr <var data-var='date'> 7</var>, <var data-var='time'>12:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 2</var>, <var data-var='time'>12:00</var> CEST Scheduled - Please be aware that between April 07-10, 2026, ESET partner companies operating in Australia will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.

[ESET Business Account] Transition of ESET Australia

Mar <var data-var='date'>30</var>, <var data-var='time'>17:32</var> CEST Completed - The scheduled maintenance has been cancelled.Mar <var data-var='date'>26</var>, <var data-var='time'>10:07</var> CET Scheduled - Please be aware that on 31 March 2026 between 7:00 and 16:00 UTC the hotfix version of ESET Inspect will be released. Customers will not be able to log in to the web console and send events to the server during upgrade. The aggregated downtime time will take up to 15 minutes within the maintenance window. The maintenance is required in order to release version 3.0 hotfix of ESET Inspect Thank you for your patience and understanding.

[ESET Inspect] planned maintenance

Mar <var data-var='date'>23</var>, <var data-var='time'>20:00</var> CET Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>17</var>, <var data-var='time'>12:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>12</var>, <var data-var='time'>12:00</var> CET Scheduled - Please be aware that between 17 March – 23 March, during local business hours companies operating under ESET Singapore will undergo a transition from ESET Business Account (EBA) and ESET MSP Administrator (EMA2) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.

[ESET Business Account, ESET MSP Administrator] Transition of ESET Singapore

Mar <var data-var='date'>19</var>, <var data-var='time'>14:00</var> CET Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>19</var>, <var data-var='time'>08:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>16</var>, <var data-var='time'>08:00</var> CET Scheduled - Please be aware that on March 19, 2026, between 7:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs. The aggregated downtime time should add up to around 1 hour within the maintenance window. The maintenance is required in order to release the new version of the product. Thank you for your patience and understanding.

[ESET Connect]ESET Connect 3.9 release: EU + US + JPN

Mar <var data-var='date'>18</var>, <var data-var='time'>12:00</var> CET Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>18</var>, <var data-var='time'>08:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>13</var>, <var data-var='time'>08:00</var> CET Scheduled - Please be aware that on March 18, 2026, between 7:00 - 11:00 UTC ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs. The aggregated downtime time should add up to around 1 hour within the maintenance window. The maintenance is required in order to release the new version of the product. Thank you for your patience and understanding.

[ESET Connect]ESET Connect 3.9 release: CA + DE

Mar <var data-var='date'>13</var>, <var data-var='time'>20:03</var> CET Resolved - This incident has been resolved.Mar <var data-var='date'>13</var>, <var data-var='time'>16:08</var> CET Monitoring - A fix has been deployed and we are monitoring the situation.Mar <var data-var='date'>13</var>, <var data-var='time'>15:54</var> CET Identified - A fix has been deployed by our development team.Mar <var data-var='date'>13</var>, <var data-var='time'>13:20</var> CET Investigating - We are investigating reports of failed enrollments of Android devices in Device Owner mode. Customers may see the message "Something went wrong" when trying to enroll a device.

Enrollment of Android devices in Device Owner mode fails

Mar <var data-var='date'>13</var>, <var data-var='time'>11:00</var> CET Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>13</var>, <var data-var='time'>10:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>11</var>, <var data-var='time'>17:52</var> CET Scheduled - Please be aware that on Friday, 13 March 2026, between 9:00 - 10:00 UTC, ESET Identity Service will undergo a scheduled maintenance. Customers will not be impacted within the maintenance window. Following ESET cloud security services will be affected: ESET Business Account ESET Connect ESET MSP Administrator 2 + API ESET PROTECT Hub ESET Cloud Office Security ESET PROTECT ESET Inspect ESET Secure Authentication Cloud ESET Threat Intelligence EDU Portal Thank you for your patience and understanding.

[ESET Identity Service Planned Maintenance]

Mar <var data-var='date'>13</var>, <var data-var='time'>10:00</var> CET Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>13</var>, <var data-var='time'>09:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>12</var>, <var data-var='time'>09:17</var> CET Scheduled - Please be aware that on Friday, March 13 2026, between 08:00 - 09:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. The release will still be deployed during the scheduled maintenance window, and there will be 1 hour downtime. Thank you for your patience and understanding.

[ESET PROTECT Hub] planned maintenance

Mar <var data-var='date'>10</var>, <var data-var='time'>20:49</var> CET Resolved - This incident has been resolved.Mar <var data-var='date'>10</var>, <var data-var='time'>20:49</var> CET Monitoring - A fix has been deployed by our development team.Mar <var data-var='date'>10</var>, <var data-var='time'>20:48</var> CET Update - A fix has been deployed by our development team.Mar <var data-var='date'>10</var>, <var data-var='time'>20:44</var> CET Update - The issue has been identified and a fix is being implemented.Mar <var data-var='date'>10</var>, <var data-var='time'>20:43</var> CET Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'>10</var>, <var data-var='time'>10:40</var> CET Investigating - We are investigating reports of a degraded performance of the ESET PROTECT consoles hosted in the EU region.

ESET PROTECT: degraded performance of the consoles hosted in EU

Mar <var data-var='date'> 9</var>, <var data-var='time'>10:12</var> CET Resolved - This incident has been resolved.Mar <var data-var='date'> 6</var>, <var data-var='time'>16:49</var> CET Monitoring - Issue has been identified and fixed, connectivity with ESET LiveGrid servers should be working again.Mar <var data-var='date'> 6</var>, <var data-var='time'>16:48</var> CET Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'> 6</var>, <var data-var='time'>15:23</var> CET Investigating - We are currently investigating intermittent issues with connectivity to ESET LiveGrid servers. Customers may see "The ESET LiveGrid servers cannot be reached" in their security products.

ESET LiveGrid intermittent connectivity issues

Mar <var data-var='date'> 4</var>, <var data-var='time'>09:26</var> CET Resolved - This incident has been resolved.Mar <var data-var='date'> 4</var>, <var data-var='time'>09:21</var> CET Monitoring - The issue has been addressed. We apologize for the inconvenience caused by this.Mar <var data-var='date'> 4</var>, <var data-var='time'>08:59</var> CET Investigating - Some customers might experience "Login failed: Communication error" errors on login attempt to the ESET PROTECT consoles hosted in the EU cloud region. We are working on resolution of the issue with a priority, updates will be provided once available.

ESET PROTECT in EU: "Login failed: Communication error" on login attempt

Mar <var data-var='date'> 2</var>, <var data-var='time'>11:00</var> CET Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 2</var>, <var data-var='time'>10:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>25</var>, <var data-var='time'>10:00</var> CET Scheduled - Please be aware that on Monday, March 2 2026, between 9:00 - 10:00 UTC, ESET MSP Administrator 2 API will undergo a scheduled maintenance. Customers will not be able to login and perform standard operations. The aggregated downtime time should less than 1 minute within the maintenance window. Thank you for your patience and understanding.

[ESET MSP Administrator] planned maintenance

Feb <var data-var='date'>28</var>, <var data-var='time'>16:00</var> CET Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>28</var>, <var data-var='time'>08:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>26</var>, <var data-var='time'>10:26</var> CET Update - We will be undergoing scheduled maintenance during this time.Feb <var data-var='date'>25</var>, <var data-var='time'>00:00</var> CET Scheduled - Please be aware that on 28/Feb/2026, between 07:00 - 15:00 UTC, ESET LiveGuard will undergo a scheduled maintenance. Customers will not be able to submit new samples. All samples submitted before 07:00 will be processed as usual. Submission of new samples will be restored once the maintenance is completed. The aggregated downtime is expected to be between 240 and 480 minutes within the maintenance window. The maintenance is required in order to improve database performance and to perform necessary upgrades and patching. Thank you for your patience and understanding.

[ESET LiveGuard] planned maintenance

Feb <var data-var='date'>26</var>, <var data-var='time'>17:00</var> CET Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>26</var>, <var data-var='time'>09:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>23</var>, <var data-var='time'>11:15</var> CET Scheduled - Please be aware that on 26 February 2026, between 8:00 - 16:00 UTC, ESET Inspect will undergo a scheduled maintenance. The aggregated downtime time should add up to around 5 minutes within the maintenance window. Thank you for your patience and understanding.

Feb <var data-var='date'>24</var>, <var data-var='time'>10:00</var> CET Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>24</var>, <var data-var='time'>08:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>19</var>, <var data-var='time'>08:00</var> CET Scheduled - Please be aware that on Tuesday, 24th February, 2026, between 07:00 -&nbsp; 09:00 UTC, ESET Threat Intelligence will undergo a scheduled maintenance. Customers will not be able to access ESET Threat Intelligence Portal (eti.eset.com) and TAXII server (taxii.eset.com). The aggregated downtime time should add up to around 5 minutes within the maintenance window. The maintenance is required in order to update server software for improved security and performance. Thank you for your patience and understanding.

[ESET Threat Intelligence] planned maintenance

Feb <var data-var='date'>19</var>, <var data-var='time'>17:00</var> CET Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>19</var>, <var data-var='time'>09:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>16</var>, <var data-var='time'>11:29</var> CET Scheduled - Please be aware that on 19 February 2025, between 8:00 - 16:00 UTC, ESET Inspect will undergo a scheduled maintenance. The aggregated downtime time should add up to around 15 minutes within the maintenance window. Thank you for your patience and understanding.

Feb <var data-var='date'>18</var>, <var data-var='time'>15:19</var> CET Resolved - This incident has been resolved.Feb <var data-var='date'>18</var>, <var data-var='time'>11:42</var> CET Monitoring - A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.Feb <var data-var='date'>18</var>, <var data-var='time'>11:42</var> CET Update - A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.Feb <var data-var='date'>18</var>, <var data-var='time'>11:33</var> CET Update - A root cause of the issue has been identified, we are working on a fixFeb <var data-var='date'>18</var>, <var data-var='time'>11:30</var> CET Identified - Devices can't be enrolled in ESET PROTECT. We are actively working on a fix and will provide updates as they become available.Feb <var data-var='date'>18</var>, <var data-var='time'>11:25</var> CET Investigating - Devices can't be enrolled in ESET PROTECT.

EP | Machines hosted in cloud can't enroll

Feb <var data-var='date'>18</var>, <var data-var='time'>15:00</var> CET Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>18</var>, <var data-var='time'>08:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>13</var>, <var data-var='time'>20:30</var> CET Scheduled - Please be aware that on February 18, 2026, between 7:00 - 14:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs. The aggregated downtime time should add up to around 20 minutes within the maintenance window. The maintenance is required in order to release the new version of the product. Thank you for your patience and understanding.

[ESET Connect]ESET Connect 3.8 release: EU + US + JPN + CA + DE

Feb <var data-var='date'> 3</var>, <var data-var='time'>16:00</var> CET Completed - The scheduled maintenance has been completed.Feb <var data-var='date'> 3</var>, <var data-var='time'>10:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>29</var>, <var data-var='time'>10:00</var> CET Scheduled - Please be aware that on February 3, 2026 between 09:00 - 15:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance. During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 120 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components). Thank you for your patience and understanding.

[ESET Secure Authentication] planned maintenance

Feb <var data-var='date'> 2</var>, <var data-var='time'>16:00</var> CET Completed - The scheduled maintenance has been completed.Feb <var data-var='date'> 2</var>, <var data-var='time'>10:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>28</var>, <var data-var='time'>10:00</var> CET Scheduled - Please be aware that on February 2, 2026 between 09:00 - 15:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance. During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 120 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components). Thank you for your patience and understanding.

Feb <var data-var='date'> 2</var>, <var data-var='time'>12:29</var> CET Resolved - This incident has been resolved.Feb <var data-var='date'> 2</var>, <var data-var='time'>11:01</var> CET Monitoring - The issue has been resolved. We continue to monitor the behavior.Jan <var data-var='date'>30</var>, <var data-var='time'>20:31</var> CET Update - The issue has been identified, and a fix is currently being rolled out gradually to all affected ESET PROTECT instances.Jan <var data-var='date'>30</var>, <var data-var='time'>16:40</var> CET Identified - The issue has been identified, and we are working on a fix. The issue only affects ESET PROTECT instances in the EU region.Jan <var data-var='date'>30</var>, <var data-var='time'>13:47</var> CET Investigating - Customers may encounter an error when trying to save Syslog settings in ESET PROTECT.

ESET PROTECT: Customers may encounter an error when trying to save Syslog settings in EU

Jan <var data-var='date'>30</var>, <var data-var='time'>20:19</var> CET Resolved - This incident has been resolved.Jan <var data-var='date'>30</var>, <var data-var='time'>13:42</var> CET Monitoring - The issue has been resolved. We will continue to monitor the behavior.Jan <var data-var='date'>30</var>, <var data-var='time'>08:06</var> CET Update - A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.Jan <var data-var='date'>29</var>, <var data-var='time'>20:43</var> CET Identified - Some customers have reported issues after logging in to ESET PROTECT. We are actively working on a fix and will provide updates as they become available.

ESET PROTECT: Unable to work after logging in

Jan <var data-var='date'>28</var>, <var data-var='time'>13:00</var> CET Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>28</var>, <var data-var='time'>10:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>28</var>, <var data-var='time'>10:00</var> CET Scheduled - Update 1 (January 26): The maintenance window has been extended to 3 hours and the aggregated downtime estimate has been adjusted to 2 hours . Please be aware that on Wednesday, January 28 2026, between 09:00 -&nbsp; 12:00 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. Users will not be able to login and perform any license operations. The aggregated downtime time should add up to around 2 hours within the maintenance window. Thank you for your patience and understanding.

Jan <var data-var='date'>28</var>, <var data-var='time'>11:30</var> CET Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>28</var>, <var data-var='time'>11:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>23</var>, <var data-var='time'>11:00</var> CET Scheduled - Please be aware that on Wednesday, 28 January 2026, between 10:00 - 10:30 UTC, ESET Identity Service will undergo a scheduled maintenance. Customers will not be able to login. The aggregated downtime time should add up to 1 minute within the maintenance window.&nbsp; Following ESET cloud security services will be unavailable: ESET Business Account ESET Connect ESET MSP Administrator 2 + API ESET PROTECT Hub ESET Cloud Office Security ESET PROTECT ESET Inspect ESET Secure Authentication Cloud ESET Threat Intelligence EDU Portal Thank you for your patience and understanding.

Jan <var data-var='date'>27</var>, <var data-var='time'>17:00</var> CET Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>27</var>, <var data-var='time'>09:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>22</var>, <var data-var='time'>19:04</var> CET Scheduled - Please be aware that on 27 January 2026 between 8:00 and 16:00 UTC the hotfix version of ESET Inspect will be released. Customers will not be able to log in to the web console and send events to the server during upgrade. The aggregated downtime time will take up to 15 minutes within the maintenance window. The maintenance is required in order to release version 3.0 hotfix of ESET Inspect Thank you for your patience and understanding.

Is ESET down?

ESET status is UP

Lastest published events

[ESET Business Account] Transition of ESET Australia

[ESET Inspect] planned maintenance

[ESET Business Account, ESET MSP Administrator] Transition of ESET Singapore

ESET Services, Components and Regions

Recent ESET events

[ESET Business Account] Transition of ESET Australia

[ESET Inspect] planned maintenance

[ESET Business Account, ESET MSP Administrator] Transition of ESET Singapore

[ESET Connect]ESET Connect 3.9 release: EU + US + JPN

[ESET Connect]ESET Connect 3.9 release: CA + DE

Enrollment of Android devices in Device Owner mode fails

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Is ESET down?

ESET status is UP

Lastest published events

[ESET Business Account] Transition of ESET Australia

[ESET Inspect] planned maintenance

[ESET Business Account, ESET MSP Administrator] Transition of ESET Singapore

ESET Services, Components and Regions

Recent ESET events

[ESET Business Account] Transition of ESET Australia

[ESET Inspect] planned maintenance

[ESET Business Account, ESET MSP Administrator] Transition of ESET Singapore

[ESET Connect]ESET Connect 3.9 release: EU + US + JPN

[ESET Connect]ESET Connect 3.9 release: CA + DE

Enrollment of Android devices in Device Owner mode fails

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!