Jul <var data-var='date'> 7</var>, <var data-var='time'>19:02</var> CEST Resolved - The issue should be resolved and the functionality restored. Jul <var data-var='date'> 7</var>, <var data-var='time'>14:42</var> CEST Update - The impact of the issue has been mitigated - kindly report any outstanding issues to your support team. Jul <var data-var='date'> 7</var>, <var data-var='time'>13:56</var> CEST Update - Currently, customers should be able to log in to the affected services again, while we continue to investigate the root cause of the issue. Jul <var data-var='date'> 7</var>, <var data-var='time'>10:06</var> CEST Update - Impacted services include: ESET Business Account, ESET PROTECT, ESET Cloud Office Security, ESET PROTECT Hub, ESET MSP Administrator, ESET Threat Intelligence, ESET Connect API, ESET Secure Authentication Jul <var data-var='date'> 7</var>, <var data-var='time'>09:14</var> CEST Investigating - The incident is under investigation

Intermittent Login Issues with ESET Cloud services

Jul <var data-var='date'> 7</var>, <var data-var='time'>02:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 3</var>, <var data-var='time'>15:20</var> CEST Scheduled - Please be aware that between July 07 - July 14, 2026, ESET partner companies operating in NORAM will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.

[ESET Business Account] Transition of ESET LLC & ESET Canada to ESET PROTECT Hub

Jul <var data-var='date'> 3</var>, <var data-var='time'>23:30</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>29</var>, <var data-var='time'>18:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>24</var>, <var data-var='time'>18:00</var> CEST Scheduled - Please be aware that between June 29 - July 03, 2026, ESET partner companies operating in Czech Republic will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.

[ESET Business Account] Transition of ESET Czech Republic to ESET PROTECT Hub

Jul <var data-var='date'> 2</var>, <var data-var='time'>17:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>25</var>, <var data-var='time'>10:13</var> CEST Scheduled - Please be aware that between 7:00 UTC on 30 June 2026 and 15:00 UTC on 2 July the new version of ESET Inspect will be released. The aggregated downtime will take up to 1 hour within the maintenance window. Customers will not be able to log in to the web console and send events to the server during upgrade. The maintenance is required in order to release version 3.1 of ESET Inspect Thank you for your patience and understanding.

[ESET Inspect] planned maintenance

Jun <var data-var='date'>29</var>, <var data-var='time'>13:44</var> CEST Update - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course. Jun <var data-var='date'>29</var>, <var data-var='time'>13:40</var> CEST Investigating - We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.

Customers connected via Telia ISP cannot connect to ESET Cloud Services

Jun <var data-var='date'>26</var>, <var data-var='time'>23:30</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>22</var>, <var data-var='time'>18:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>18:00</var> CEST Scheduled - Please be aware that between June 22-26, 2026, ESET partner companies operating in South & East Africa will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.

[ESET Business Account] Transition of South & East Africa Partners to ESET PROTECT Hub

Jun <var data-var='date'>23</var>, <var data-var='time'>16:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>23</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>18</var>, <var data-var='time'>10:00</var> CEST Scheduled - Please be aware that on June 23, 2026 between 08:00 - 14:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance. During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 120 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components). Thank you for your patience and understanding.

[ESET Secure Authentication]

Jun <var data-var='date'>22</var>, <var data-var='time'>16:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>22</var>, <var data-var='time'>10:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>10:00</var> CEST Scheduled - Please be aware that on June 22, 2026 between 08:00 - 14:00 UTC, ESET Secure Authentication service will undergo a scheduled maintenance. During the upcoming release, we anticipate that customers using 2FA authentication will remain unaffected. However, please note that logins to ESET Secure Authentication Web Console will be temporarily unavailable for up to 120 minutes. (Customers will not be able to activate 2FA for their accounts and to manage users & components). Thank you for your patience and understanding.

[ESET Secure Authentication] planned maintenance

Jun <var data-var='date'>15</var>, <var data-var='time'>12:30</var> CEST Resolved - The situation has now been formally resolved, and all affected services have been fully restored to normal operational status Jun <var data-var='date'> 4</var>, <var data-var='time'>09:50</var> CEST Monitoring - A fix has been deployed and we are monitoring the situation. Jun <var data-var='date'> 3</var>, <var data-var='time'>16:15</var> CEST Identified - The root cause has been identified and we are working on a fix. Jun <var data-var='date'> 3</var>, <var data-var='time'>12:00</var> CEST Update - We are currently investigating this issue. Jun <var data-var='date'> 3</var>, <var data-var='time'>11:52</var> CEST Update - ESET PROTECT instances in EU and US region are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations. Jun <var data-var='date'> 3</var>, <var data-var='time'>11:47</var> CEST Investigating - ESET PROTECT instances are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations.

ESET PROTECT: Degraded user interface performance

Jun <var data-var='date'>14</var>, <var data-var='time'>23:00</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>12</var>, <var data-var='time'>20:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 9</var>, <var data-var='time'>20:00</var> CEST Scheduled - Please be aware that between June 12, 2026, 18:00 UTC and June 14, 2026, 21:00 UTC, ESET PROTECT will undergo a scheduled maintenance. Customers will not be able to login to the web console. The aggregated downtime should add up to around 5-10 minutes per console within the maintenance window. Thank you for your patience and understanding.

[ESET PROTECT] planned maintenance

Jun <var data-var='date'>11</var>, <var data-var='time'>11:30</var> CEST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>11</var>, <var data-var='time'>09:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>10</var>, <var data-var='time'>15:22</var> CEST Scheduled - Please be aware that on&nbsp;Thursday, June 11 2026,&nbsp;between 07:30 - 09:30 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. Customers will not be able to log in and perform all license operations. The aggregated downtime time should add up to around 60minutes within the maintenance window. Thank you for your patience and understanding.

[ESET PROTECT Hub] planned maintenance

May <var data-var='date'>30</var>, <var data-var='time'>12:30</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>30</var>, <var data-var='time'>09:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>26</var>, <var data-var='time'>14:49</var> CEST Scheduled - Please be aware that between Saturday, May 30 2026, 07:30 UTC and 10:30 UTC, ESET cloud services will undergo maintenance related to infrastructure changes. During this time window, users may experience intermittent service disruption lasting approximately 20–120 minutes. Login to cloud-based consoles may be unavailable, and license-related operations may be temporarily impacted. We recommend planning any critical activities outside of this window. Thank you for your patience and understanding.

Scheduled Maintenance – Temporary Service Disruption Expected

May <var data-var='date'>20</var>, <var data-var='time'>23:59</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>18</var>, <var data-var='time'>18:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>15</var>, <var data-var='time'>10:21</var> CEST Scheduled - Please be aware that between May 18-20, 2026, ESET partner companies operating in Slovakia will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.

[ESET Business Account] Transition of ESET Slovakia to EPH

May <var data-var='date'> 6</var>, <var data-var='time'>17:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'> 6</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 1</var>, <var data-var='time'>09:00</var> CEST Scheduled - Please be aware that on 6 May 2026, between 7:00 - 15:00 UTC, ESET Inspect will undergo a scheduled maintenance. The aggregated downtime time should add up to around 15 minutes within the maintenance window. Thank you for your patience and understanding.

May <var data-var='date'> 6</var>, <var data-var='time'>13:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'> 6</var>, <var data-var='time'>07:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 1</var>, <var data-var='time'>07:00</var> CEST Scheduled - Please be aware that on May 6, 2026, between 7:00 - 13:00 UTC+2 ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs. The aggregated downtime time should add up to around 15 minutes within the maintenance window. The maintenance is required in order to release the new version of the product. Thank you for your patience and understanding.

[ESET Connect]ESET Connect 3.10 release: EU + US + JPN

May <var data-var='date'> 5</var>, <var data-var='time'>12:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'> 5</var>, <var data-var='time'>08:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>30</var>, <var data-var='time'>13:43</var> CEST Scheduled - Please be aware that on May 5, 2026, between 8:00 - 12:00 UTC+2 ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs. The aggregated downtime time should add up to around 30 minutes within the maintenance window. The maintenance is required in order to release the new version of the product. Thank you for your patience and understanding.

[ESET Connect]ESET Connect 3.10 release: CA + DE

May <var data-var='date'> 5</var>, <var data-var='time'>09:12</var> CEST Resolved - The issue was resolved. May <var data-var='date'> 5</var>, <var data-var='time'>05:18</var> CEST Update - Currently the performance is reportedly restored. May <var data-var='date'> 5</var>, <var data-var='time'>05:17</var> CEST Update - Currently the performance is reportedly restored. May <var data-var='date'> 4</var>, <var data-var='time'>16:15</var> CEST Investigating - Customers might see outdated data in their Computers page in web console.

ESET PROTECT EU: Performance degradation

May <var data-var='date'> 4</var>, <var data-var='time'>10:56</var> CEST Resolved - The issue has been resolved. May <var data-var='date'> 2</var>, <var data-var='time'>10:36</var> CEST Update - We are continuing to monitor for any further issues. May <var data-var='date'> 2</var>, <var data-var='time'>10:23</var> CEST Monitoring - No recent reports have been observed. We continue to monitor the situation. May <var data-var='date'> 1</var>, <var data-var='time'>09:14</var> CEST Update - Fix will be rolled out. Apr <var data-var='date'>30</var>, <var data-var='time'>17:18</var> CEST Identified - Outage on Azure side makes provisioning of new ESET Inspect instances impossible and instances could be unavailable after changes in license (change of tier or number of seats)

Provisioning affected in EU region

Apr <var data-var='date'>24</var>, <var data-var='time'>23:59</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>20</var>, <var data-var='time'>18:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>18:00</var> CEST Scheduled - Please be aware that between April 20-24, 2026, ESET partner companies operating in Italy will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.

[ESET Business Account] Transition of ESET Italy

Apr <var data-var='date'>20</var>, <var data-var='time'>15:05</var> CEST Resolved - The issue has been resolved. Apr <var data-var='date'>20</var>, <var data-var='time'>12:18</var> CEST Monitoring - The issue was fixed. We will continue to monitor the behavior. Apr <var data-var='date'>20</var>, <var data-var='time'>10:15</var> CEST Investigating - Live Installers generated in ESET PROTECT may fail with the error "An invalid response received from the server". We will provide more updates in due course.

Live Installer may fail to run

Apr <var data-var='date'>13</var>, <var data-var='time'>11:30</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>13</var>, <var data-var='time'>09:30</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 9</var>, <var data-var='time'>10:45</var> CEST Scheduled - Please be aware that on &nbsp;Monday, April 13 2026,&nbsp;between 07:30 - 09:30 UTC, ESET PROTECT Hub will undergo a scheduled maintenance. Customers will not be able to login and perform basic license operations. The release will be deployed during the scheduled maintenance window, and there will be 1 hour downtime. Thank you for your patience and understanding.

Apr <var data-var='date'>10</var>, <var data-var='time'>20:00</var> CEST Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 7</var>, <var data-var='time'>12:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 2</var>, <var data-var='time'>12:00</var> CEST Scheduled - Please be aware that between April 07-10, 2026, ESET partner companies operating in Australia will undergo a transition from ESET Business Account (EBA) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.

[ESET Business Account] Transition of ESET Australia

Mar <var data-var='date'>30</var>, <var data-var='time'>17:32</var> CEST Completed - The scheduled maintenance has been cancelled. Mar <var data-var='date'>26</var>, <var data-var='time'>10:07</var> CET Scheduled - Please be aware that on 31 March 2026 between 7:00 and 16:00 UTC the hotfix version of ESET Inspect will be released. Customers will not be able to log in to the web console and send events to the server during upgrade. The aggregated downtime time will take up to 15 minutes within the maintenance window. The maintenance is required in order to release version 3.0 hotfix of ESET Inspect Thank you for your patience and understanding.

Mar <var data-var='date'>23</var>, <var data-var='time'>20:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>17</var>, <var data-var='time'>12:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>12</var>, <var data-var='time'>12:00</var> CET Scheduled - Please be aware that between 17 March – 23 March, during local business hours companies operating under ESET Singapore will undergo a transition from ESET Business Account (EBA) and ESET MSP Administrator (EMA2) to ESET PROTECT Hub. More information is available at https://support.eset.com/kb8885.

[ESET Business Account, ESET MSP Administrator] Transition of ESET Singapore

Mar <var data-var='date'>19</var>, <var data-var='time'>14:00</var> CET Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>19</var>, <var data-var='time'>08:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>16</var>, <var data-var='time'>08:00</var> CET Scheduled - Please be aware that on March 19, 2026, between 7:00 - 13:00 UTC, ESET Connect will undergo a scheduled maintenance. Customers will not be able to use APIs. The aggregated downtime time should add up to around 1 hour within the maintenance window. The maintenance is required in order to release the new version of the product. Thank you for your patience and understanding.

Is ESET down?

ESET status is UP

Lastest published events

Intermittent Login Issues with ESET Cloud services

[ESET Business Account] Transition of ESET LLC & ESET Canada to ESET PROTECT Hub

[ESET Business Account] Transition of ESET Czech Republic to ESET PROTECT Hub

ESET Services, Components and Regions

Recent ESET events

Intermittent Login Issues with ESET Cloud services

[ESET Business Account] Transition of ESET LLC & ESET Canada to ESET PROTECT Hub

[ESET Business Account] Transition of ESET Czech Republic to ESET PROTECT Hub

[ESET Inspect] planned maintenance

Customers connected via Telia ISP cannot connect to ESET Cloud Services

[ESET Business Account] Transition of South & East Africa Partners to ESET PROTECT Hub

Get your FREE account now,
5 monitors included!

Is ESET down?

ESET status is UP

Lastest published events

Intermittent Login Issues with ESET Cloud services

[ESET Business Account] Transition of ESET LLC & ESET Canada to ESET PROTECT Hub

[ESET Business Account] Transition of ESET Czech Republic to ESET PROTECT Hub

ESET Services, Components and Regions

Recent ESET events

Intermittent Login Issues with ESET Cloud services

[ESET Business Account] Transition of ESET LLC & ESET Canada to ESET PROTECT Hub

[ESET Business Account] Transition of ESET Czech Republic to ESET PROTECT Hub

[ESET Inspect] planned maintenance

Customers connected via Telia ISP cannot connect to ESET Cloud Services

[ESET Business Account] Transition of South & East Africa Partners to ESET PROTECT Hub

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!