THIS IS A SCHEDULED EVENT Aug <var data-var='date'>26</var>, <var data-var='time'>09:30</var> - <var data-var='time'>10:30</var> AEST Aug <var data-var='date'>19</var>, <var data-var='time'>11:47</var> AEST Scheduled - Status page update. We're live on incident.io as our new incident management tool. No Envato services are affected by this. All services are listed on this notice only so that every subscriber receives it, regardless of which services they follow. Nothing will be interrupted. What's changing? On 26 August 2026, 09:30 AEST (25 August 2026, 23:30 UTC), we will migrate our status page from Atlassian Statuspage to incident.io Status Pages. This replaces the previously announced date of 14 August. This migration is part of our ongoing efforts to enhance monitoring, observability, and platform reliability. With incident.io, we're integrating our incident response, on-call management, and post-incident reviews into a single platform, ensuring a smoother incident response process and the best support for our customers during incidents. What you need to know During this migration, the following changes will take effect: * Our status page URL remains the same. You can still access it at status.envato.com. * Email subscribers will be automatically migrated to our new incident.io status page. No action needed. * Email notifications will be sent from no-reply@status.incident.io instead of the previous address, no-reply@status-updates.envato.com. * New Slack and RSS subscription options will be available. * SMS subscriptions will no longer be supported. What you need to do * If you are subscribed to updates with the Email option: * Please allowlist the no-reply@status.incident.io address, or the incident.io domain. * Please update any inbox rules you have for the old sender, no-reply@status-updates.envato.com. * If you are subscribed to updates with the SMS option: * Wait until the migration is finished, after 26 August 2026, 09:30 AEST (25 August 2026, 23:30 UTC). * Check the status page for “Powered by incident.io” at the bottom to confirm the migration is complete. * Choose an alternative subscription option: Email, Slack or RSS feed. We're here to help We understand this change may require adjustments, and we're here to help. If you need assistance or have any questions, please contact support at support@help.envato.com. Thanks for choosing Envato!

Envato status page is moving to incident.io  — no service impact

Aug <var data-var='date'>10</var>, <var data-var='time'>11:00</var> AEST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>10</var>, <var data-var='time'>10:00</var> AEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 3</var>, <var data-var='time'>15:55</var> AEST Scheduled - Envato Elements will be undergoing maintenance during this time and the site will be unavailable. We apologise for any inconvenience caused.

Database maintenace

Jul <var data-var='date'>15</var>, <var data-var='time'>02:47</var> AEST Resolved - This incident has now been resolved. Jul <var data-var='date'>15</var>, <var data-var='time'>02:34</var> AEST Identified - Users of the Envato App are currently experiencing degraded site performance, with slow response times. We have identified a likely root cause and are currently implementing a fix.

Degraded performance for users of app.envato.com

May <var data-var='date'> 6</var>, <var data-var='time'>20:10</var> AEST Resolved - All systems are operational. We apologise for any inconvenience! May <var data-var='date'> 6</var>, <var data-var='time'>19:06</var> AEST Monitoring - We believe we have found and resolved the underlying issue. All systems appear to be working normally, and we will continue to monitor. May <var data-var='date'> 6</var>, <var data-var='time'>19:05</var> AEST Update - We believe we have found and resolved the underlying issue. All systems appear to be working normally, and we will continue to monitor. May <var data-var='date'> 6</var>, <var data-var='time'>17:30</var> AEST Investigating - We are currently seeing elevated errors and degraded performance for some users. We are investigating and will follow up soon.

Degraded performance across all services

May <var data-var='date'> 5</var>, <var data-var='time'>20:35</var> AEST Resolved - This incident has been resolved. May <var data-var='date'> 5</var>, <var data-var='time'>19:50</var> AEST Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 5</var>, <var data-var='time'>19:32</var> AEST Update - Marketplace download links are now working correctly. May <var data-var='date'> 5</var>, <var data-var='time'>19:12</var> AEST Update - We are continuing to investigate this issue. May <var data-var='date'> 5</var>, <var data-var='time'>18:31</var> AEST Investigating - We are currently investigating this issue.

Downloading items is currently down

Mar <var data-var='date'>30</var>, <var data-var='time'>11:52</var> AEDT Resolved - This incident has been resolved. Mar <var data-var='date'>30</var>, <var data-var='time'>11:20</var> AEDT Investigating - We are currently investigating this issue.

Envato app temporarily unavailable

Mar <var data-var='date'>22</var>, <var data-var='time'>09:53</var> AEDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>22</var>, <var data-var='time'>09:00</var> AEDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>22</var>, <var data-var='time'>08:41</var> AEDT Scheduled - We will be undergoing scheduled maintenance during this time.

Database Maintenance

Mar <var data-var='date'>16</var>, <var data-var='time'>10:18</var> AEDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>16</var>, <var data-var='time'>10:16</var> AEDT Verifying - Database maintenance is complete and we are now verifying the changes. Mar <var data-var='date'>16</var>, <var data-var='time'>10:15</var> AEDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>16</var>, <var data-var='time'>10:14</var> AEDT Scheduled - We will be undergoing maintenance on our Envato App Database at this time. Services will not be available during this maintenance window.

Database maintenance

Feb <var data-var='date'>25</var>, <var data-var='time'>11:53</var> AEDT Resolved - This incident has been resolved. Feb <var data-var='date'>25</var>, <var data-var='time'>11:24</var> AEDT Update - We are continuing to work on a fix for this issue. Feb <var data-var='date'>25</var>, <var data-var='time'>11:22</var> AEDT Identified - Due to an external provider instability, some subscription management capabilities might not be working for some users.

Unstable subscription management

Feb <var data-var='date'>16</var>, <var data-var='time'>13:29</var> AEDT Resolved - This incident has now been resolved. Feb <var data-var='date'>16</var>, <var data-var='time'>13:24</var> AEDT Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>16</var>, <var data-var='time'>12:25</var> AEDT Identified - We've identified the underlying cause of the issue and are remediating.

Feb <var data-var='date'> 5</var>, <var data-var='time'>15:56</var> AEDT Resolved - This incident has now been resolved, and photo search functionality has been fully restored for all users. Feb <var data-var='date'> 5</var>, <var data-var='time'>15:35</var> AEDT Monitoring - We detected an issue with photo search, temporarily resulting in a degraded search experience, predominately for subscribers. A fix has been applied and we are continuing to monitor.

Degraded Photo Experience

Jan <var data-var='date'>20</var>, <var data-var='time'>12:11</var> AEDT Resolved - The planned maintenance has been completed. portfolio.author.envato.com is available again. Jan <var data-var='date'>20</var>, <var data-var='time'>05:55</var> AEDT Investigating - portfolio.author.envato.com is unavailable during scheduled maintenance. Orange Logic is performing a major version upgrade. The downtime is expected from 6am to 11am AEDT on Tuesday 20th January.

Scheduled maintenance for portfolio.author.envato.com

Dec <var data-var='date'> 5</var>, <var data-var='time'>20:26</var> AEDT Resolved - All systems are operational again. Dec <var data-var='date'> 5</var>, <var data-var='time'>20:24</var> AEDT Monitoring - Service has been restored across all Envato systems. Dec <var data-var='date'> 5</var>, <var data-var='time'>20:22</var> AEDT Investigating - We are aware of a issue impacting Envato systems. Elements, Market, and other systems are currently unavailable. Our engineering teams are actively investigating and working to resolve the problem.

Envato systems are currently down

Nov <var data-var='date'>24</var>, <var data-var='time'>13:42</var> AEDT Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>24</var>, <var data-var='time'>13:42</var> AEDT Update - Database maintenance has been verified and functionality has been restored. Nov <var data-var='date'>24</var>, <var data-var='time'>13:12</var> AEDT Verifying - Database maintenance is complete and we are now verifying the changes. Nov <var data-var='date'>24</var>, <var data-var='time'>12:33</var> AEDT Update - Maintenance is taking slightly longer than expected, so we are extending out the maintenance time window. Nov <var data-var='date'>24</var>, <var data-var='time'>12:00</var> AEDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>21</var>, <var data-var='time'>12:47</var> AEDT Scheduled - We will be undergoing maintenance on our AI Tools Database at this time. Services will not be available during this maintenance window.

Nov <var data-var='date'>21</var>, <var data-var='time'>12:35</var> AEDT Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>21</var>, <var data-var='time'>11:35</var> AEDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>21</var>, <var data-var='time'>11:34</var> AEDT Scheduled - Envato Elements will be undergoing maintenance during this time and the site will be unavailable. We apologise for any inconvenience caused.

Envato Elements maintenance

Nov <var data-var='date'>19</var>, <var data-var='time'>02:06</var> AEDT Resolved - This incident has been resolved. Nov <var data-var='date'>19</var>, <var data-var='time'>01:45</var> AEDT Update - We are continuing to monitor for any further issues. Nov <var data-var='date'>19</var>, <var data-var='time'>01:44</var> AEDT Monitoring - We are seeing some improvement across some services, but others are now being worse impacted. Nov <var data-var='date'>19</var>, <var data-var='time'>01:10</var> AEDT Update - We are continuing to work on a fix for this issue. Nov <var data-var='date'>19</var>, <var data-var='time'>00:52</var> AEDT Update - We are continuing to work on a fix for this issue. Nov <var data-var='date'>18</var>, <var data-var='time'>23:43</var> AEDT Identified - We are seeing ongoing performance issues due to a Cloudflare issue.

Cloudflare Issues

Nov <var data-var='date'>17</var>, <var data-var='time'>13:03</var> AEDT Completed - We have restored the AI Labs services functionality and will reschedule the maintenance when we have resolved the issues encountered. Nov <var data-var='date'>17</var>, <var data-var='time'>12:55</var> AEDT Update - We encountered an issue during the upgrade process, so are rolling back and will schedule a future time to perform the upgrade after resolving the issue. Nov <var data-var='date'>17</var>, <var data-var='time'>12:45</var> AEDT Update - Maintenance is ongoing, but is taking slightly longer than expected, so we are extending out our maintenance window. Nov <var data-var='date'>17</var>, <var data-var='time'>12:00</var> AEDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>13</var>, <var data-var='time'>13:44</var> AEDT Scheduled - We will be undergoing maintenance on our AI Tools Database at this time. Services will not be available during this maintenance window.

Nov <var data-var='date'> 1</var>, <var data-var='time'>02:58</var> AEDT Resolved - The incident has been resolved, and traffic is normal. We will continue to monitor and reopen the incident if there are further issues Oct <var data-var='date'>31</var>, <var data-var='time'>18:22</var> AEDT Monitoring - We’ve confirmed that the issue has been resolved, and monitoring will continue. Oct <var data-var='date'>31</var>, <var data-var='time'>17:57</var> AEDT Identified - We’ve identified an authentication issue affecting the Marketplace API. The team is investigating.

Authentication issue on Marketplace API

Oct <var data-var='date'>21</var>, <var data-var='time'>12:11</var> AEDT Resolved - Traffic to our AI generation tools has returned to normal. We will continue to monitor and reopen the incident if there are more issues. Oct <var data-var='date'>21</var>, <var data-var='time'>00:00</var> AEDT Monitoring - We've been encountering intermittent issues with our cloud provider (AWS) that are degrading performance on our services. All AI generation tools are currently being impacted. Results may be slow to come in or may error out. We are continuing to monitor the issue and look for potential mitigations.

AWS Outage

Oct <var data-var='date'>20</var>, <var data-var='time'>12:00</var> AEDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>20</var>, <var data-var='time'>11:00</var> AEDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>20</var>, <var data-var='time'>11:00</var> AEDT Scheduled - During this maintenance window the following will be impacted: - We will be unable to process new subscriptions or update existing subscriptions on Elements. - Viewing and updating billing details will be unavailable in Market and Envato Account - You will not be able to submit new tax forms in Market - There may also be degraded performance across our other apps during this time.

Oct <var data-var='date'>12</var>, <var data-var='time'>16:52</var> AEDT Resolved - This incident has been resolved. Oct <var data-var='date'>12</var>, <var data-var='time'>01:32</var> AEDT Investigating - Web uploads are not working on Market. User can use Market FTP service to upload files.

Web Uploads not working on Market

Oct <var data-var='date'> 8</var>, <var data-var='time'>14:00</var> AEDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 8</var>, <var data-var='time'>13:00</var> AEDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 8</var>, <var data-var='time'>08:07</var> AEDT Scheduled - Envato Market will be offline for up to 1 hour during this period, while we complete some database maintenance.

Envato Market will be offline for up to 1 hour during this period, while we complete some database maintenance.

Oct <var data-var='date'> 8</var>, <var data-var='time'>02:00</var> AEDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 8</var>, <var data-var='time'>01:00</var> AEDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 7</var>, <var data-var='time'>13:39</var> AEDT Scheduled - Envato Market will be offline for up to 1 hour during this period, while we complete some database maintenance.

Oct <var data-var='date'> 8</var>, <var data-var='time'>01:46</var> AEDT Resolved - This incident has been resolved. Oct <var data-var='date'> 8</var>, <var data-var='time'>01:44</var> AEDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'> 8</var>, <var data-var='time'>01:18</var> AEDT Investigating - We are currently investigating this issue.

Elements is experiencing search issues

Oct <var data-var='date'> 1</var>, <var data-var='time'>17:30</var> AEST Resolved - We've deployed a fix and are seeing operational service returning to all AI Labs products. Oct <var data-var='date'> 1</var>, <var data-var='time'>17:22</var> AEST Identified - We've identified the issue and are implementing a fix. We anticipate returning an operational service and will update within the next 30 minutes. Oct <var data-var='date'> 1</var>, <var data-var='time'>16:37</var> AEST Investigating - We are having an issue with a third party and are currently investigating the issue. There are identified outages in generating assets for: - VideoGen - GraphicsGen - SoundGen - ImageGen v2

Is Envato down?

Envato status is UP

Lastest published events

Envato status page is moving to incident.io — no service impact

Database maintenace

Degraded performance for users of app.envato.com

Envato Services, Components and Regions

Recent Envato events

Envato status page is moving to incident.io — no service impact

Database maintenace

Degraded performance for users of app.envato.com

Degraded performance across all services

Downloading items is currently down

Envato app temporarily unavailable