Aug <var data-var='date'>16</var>, <var data-var='time'>09:29</var> UTC Resolved - IRS servers are responding normally to TIN verification requests. Aug <var data-var='date'>16</var>, <var data-var='time'>07:32</var> UTC Monitoring - IRS servers are currently not responding to TIN verification requests. This is common during busy periods and is likely to resolve soon. Our team is monitoring the situation.

IRS TIN Match degraded performance

Aug <var data-var='date'>12</var>, <var data-var='time'>15:29</var> UTC Resolved - IRS servers are responding normally to TIN verification requests. Aug <var data-var='date'>12</var>, <var data-var='time'>14:59</var> UTC Monitoring - IRS servers are currently not responding to TIN verification requests. This is common during busy periods and is likely to resolve soon. Our team is monitoring the situation.

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>8</var>, <var data-var='time'>04:00</var> - <var data-var='time'>04:02</var> UTC Aug <var data-var='date'> 5</var>, <var data-var='time'>19:07</var> UTC Scheduled - Planned maintenance on Friday, August 7 at 9:00 PM PDT. The Console and APIs may be unavailable for about 2 minutes during this window.

Database Upgrade

Aug <var data-var='date'> 3</var>, <var data-var='time'>16:07</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 3</var>, <var data-var='time'>14:47</var> UTC Investigating - We are currently investigating this issue.

GraphQL API Outage

Jul <var data-var='date'>25</var>, <var data-var='time'>15:29</var> UTC Resolved - IRS servers are responding normally to TIN verification requests. Jul <var data-var='date'>25</var>, <var data-var='time'>15:14</var> UTC Monitoring - IRS servers are currently not responding to TIN verification requests. This is common during busy periods and is likely to resolve soon. Our team is monitoring the situation.

Jul <var data-var='date'>25</var>, <var data-var='time'>14:59</var> UTC Resolved - IRS servers are responding normally to TIN verification requests. Jul <var data-var='date'>25</var>, <var data-var='time'>14:29</var> UTC Monitoring - IRS servers are currently not responding to TIN verification requests. This is common during busy periods and is likely to resolve soon. Our team is monitoring the situation.

Jul <var data-var='date'>25</var>, <var data-var='time'>13:59</var> UTC Resolved - IRS servers are responding normally to TIN verification requests. Jul <var data-var='date'>25</var>, <var data-var='time'>12:44</var> UTC Monitoring - IRS servers are currently not responding to TIN verification requests. This is common during busy periods and is likely to resolve soon. Our team is monitoring the situation.

Jul <var data-var='date'> 9</var>, <var data-var='time'>03:02</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 9</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 8</var>, <var data-var='time'>15:16</var> UTC Scheduled - Enigma will perform planned maintenance on our production network on Wednesday, July 9 at 3:00 AM UTC. Enigma Console and APIs are expected to be unavailable for approximately 2 minutes. This maintenance is part of our ongoing efforts to maintain the reliability and performance of our platform. No action is required on your part, and we do not anticipate any impact outside the stated window. We appreciate your understanding and will notify you if there are any changes to this schedule.

Production Network Maintenance

Jun <var data-var='date'>28</var>, <var data-var='time'>16:43</var> UTC Resolved - This incident has been resolved. Service is fully operational. Jun <var data-var='date'>28</var>, <var data-var='time'>16:14</var> UTC Investigating - We’re experiencing a service disruption to the KYB service's TIN verification component. If you use our API to verify TINs/EINs, you may encounter an error. Our team is currently working to restore the service, and we apologize for any inconvenience.

Enigma TIN verification service disruption

Jun <var data-var='date'>28</var>, <var data-var='time'>16:33</var> UTC Resolved - The production network was down for 23 minutes from 16:10 to 16:33 UTC. The change has been rolled back and all apps are fully operational. Jun <var data-var='date'>28</var>, <var data-var='time'>16:10</var> UTC Investigating - Enigma networking team rolled out a change that took Enigma Console and all APIs offline.

Enigma Network Outage

Jun <var data-var='date'>23</var>, <var data-var='time'>09:13</var> UTC Resolved - This incident has been resolved. Service is fully operational. Jun <var data-var='date'>23</var>, <var data-var='time'>08:58</var> UTC Investigating - We’re experiencing a service disruption to the KYB service's TIN verification component. If you use our API to verify TINs/EINs, you may encounter an error. Our team is currently working to restore the service, and we apologize for any inconvenience.

May <var data-var='date'>22</var>, <var data-var='time'>18:29</var> UTC Resolved - IRS servers are responding normally to TIN verification requests. May <var data-var='date'>22</var>, <var data-var='time'>15:44</var> UTC Monitoring - IRS servers are currently not responding to TIN verification requests. This is common during busy periods and is likely to resolve soon. Our team is monitoring the situation.

May <var data-var='date'>22</var>, <var data-var='time'>18:28</var> UTC Resolved - This incident has been resolved. Service is fully operational. May <var data-var='date'>22</var>, <var data-var='time'>18:13</var> UTC Investigating - We’re experiencing a service disruption to the KYB service's TIN verification component. If you use our API to verify TINs/EINs, you may encounter an error. Our team is currently working to restore the service, and we apologize for any inconvenience.

May <var data-var='date'>22</var>, <var data-var='time'>17:10</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>21</var>, <var data-var='time'>19:30</var> UTC Investigating - We are currently investigating this issue.

May <var data-var='date'>14</var>, <var data-var='time'>17:30</var> UTC Resolved - We’re currently experiencing degraded performance issues with the GraphQL and KYB v2 APIS. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

GraphQL API Degraded Performance

May <var data-var='date'> 8</var>, <var data-var='time'>01:43</var> UTC Resolved - This incident has been resolved. Service is fully operational. May <var data-var='date'> 8</var>, <var data-var='time'>01:13</var> UTC Investigating - We’re experiencing a service disruption to the KYB service's TIN verification component. If you use our API to verify TINs/EINs, you may encounter an error. Our team is currently working to restore the service, and we apologize for any inconvenience.

May <var data-var='date'> 6</var>, <var data-var='time'>15:26</var> UTC Resolved - This incident has been resolved. Service is fully operational. May <var data-var='date'> 6</var>, <var data-var='time'>14:58</var> UTC Investigating - We’re experiencing a service disruption to the KYB service's TIN verification component. If you use our API to verify TINs/EINs, you may encounter an error. Our team is currently working to restore the service, and we apologize for any inconvenience.

Apr <var data-var='date'>30</var>, <var data-var='time'>17:10</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>30</var>, <var data-var='time'>17:06</var> UTC Update - We are continuing to investigate this issue. Apr <var data-var='date'>30</var>, <var data-var='time'>17:06</var> UTC Investigating - We’re experiencing a service outage with the GraphQL API. Our team is currently working to restore the service. We apologize for any inconvenience.

Apr <var data-var='date'>26</var>, <var data-var='time'>08:59</var> UTC Resolved - IRS servers are responding normally to TIN verification requests. Apr <var data-var='date'>26</var>, <var data-var='time'>06:59</var> UTC Monitoring - IRS servers are currently not responding to TIN verification requests. This is common during busy periods and is likely to resolve soon. Our team is monitoring the situation.

Apr <var data-var='date'>16</var>, <var data-var='time'>23:00</var> UTC Resolved - Degraded performance issues with the KYB v2 service.

Enigma KYB v2 degraded performance

Apr <var data-var='date'>15</var>, <var data-var='time'>23:00</var> UTC Resolved - We experienced a service outage with the GraphQL API when searches containing address and/or person input fields were provided. Issue is now fully resolved.

Apr <var data-var='date'>15</var>, <var data-var='time'>05:30</var> UTC Resolved - Increased response time on most queries and occasional timeout when requesting TIN verifications

Apr <var data-var='date'>12</var>, <var data-var='time'>20:14</var> UTC Resolved - IRS servers are responding normally to TIN verification requests. Apr <var data-var='date'>12</var>, <var data-var='time'>18:30</var> UTC Monitoring - IRS servers are currently not responding to TIN verification requests. This is common during busy periods and is likely to resolve soon. Our team is monitoring the situation.

Apr <var data-var='date'>12</var>, <var data-var='time'>20:13</var> UTC Resolved - This incident has been resolved. Service is fully operational. Apr <var data-var='date'>12</var>, <var data-var='time'>18:28</var> UTC Investigating - We’re experiencing a service disruption to the KYB service's TIN verification component. If you use our API to verify TINs/EINs, you may encounter an error. Our team is currently working to restore the service, and we apologize for any inconvenience.

Apr <var data-var='date'> 3</var>, <var data-var='time'>17:19</var> UTC Resolved - This incident has been resolved. Service is fully operational. Apr <var data-var='date'> 3</var>, <var data-var='time'>12:27</var> UTC Investigating - We’re experiencing a service disruption to the KYB service's TIN verification component. If you use our API to verify TINs/EINs, you may encounter an error. Our team is currently working to restore the service, and we apologize for any inconvenience.

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Lastest published events

IRS TIN Match degraded performance

IRS TIN Match degraded performance

Database Upgrade

Enigma Services, Components and Regions

Recent Enigma events

IRS TIN Match degraded performance

IRS TIN Match degraded performance

Database Upgrade

GraphQL API Outage

IRS TIN Match degraded performance

IRS TIN Match degraded performance