Aug <var data-var='date'>21</var>, <var data-var='time'>14:07</var> UTC Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com. Aug <var data-var='date'>21</var>, <var data-var='time'>13:11</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>21</var>, <var data-var='time'>13:10</var> UTC Scheduled - On 2026-08-21, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Gateway Platform Release

Aug <var data-var='date'>20</var>, <var data-var='time'>09:11</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>20</var>, <var data-var='time'>08:15</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>20</var>, <var data-var='time'>07:19</var> UTC Scheduled - On 2026-08-20, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Aug <var data-var='date'>14</var>, <var data-var='time'>14:41</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>14</var>, <var data-var='time'>13:05</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>14</var>, <var data-var='time'>13:03</var> UTC Scheduled - On 2026-08-14, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Aug <var data-var='date'>14</var>, <var data-var='time'>09:14</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>14</var>, <var data-var='time'>07:49</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>14</var>, <var data-var='time'>07:48</var> UTC Scheduled - On 14/08/1991, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Aug <var data-var='date'>13</var>, <var data-var='time'>16:04</var> UTC Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com. Aug <var data-var='date'>13</var>, <var data-var='time'>14:21</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>13</var>, <var data-var='time'>14:20</var> UTC Scheduled - On 2026-08-13, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Aug <var data-var='date'>13</var>, <var data-var='time'>10:46</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>13</var>, <var data-var='time'>10:03</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>13</var>, <var data-var='time'>10:02</var> UTC Scheduled - On 2026-08-13, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Aug <var data-var='date'> 6</var>, <var data-var='time'>13:33</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 6</var>, <var data-var='time'>12:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 6</var>, <var data-var='time'>12:22</var> UTC Update - We will be undergoing scheduled maintenance during this time. Aug <var data-var='date'> 6</var>, <var data-var='time'>12:21</var> UTC Scheduled - On 06/08/2026, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jul <var data-var='date'>31</var>, <var data-var='time'>15:42</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>31</var>, <var data-var='time'>14:43</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>31</var>, <var data-var='time'>14:42</var> UTC Scheduled - On 2026-07-31, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jul <var data-var='date'>24</var>, <var data-var='time'>13:04</var> UTC Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com. Jul <var data-var='date'>24</var>, <var data-var='time'>11:42</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>24</var>, <var data-var='time'>11:41</var> UTC Scheduled - On 2026-07-24, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jul <var data-var='date'>20</var>, <var data-var='time'>13:17</var> UTC Completed - We confirm that the issue resulting in [INSERT APPROPRIATE; higher than usual level of API errors / decline rates etc] is now resolved. Service has been fully restored. Should you continue noticing any issues, please contact us at Tech-Support@emerchantpay.com. Jul <var data-var='date'>20</var>, <var data-var='time'>12:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>20</var>, <var data-var='time'>12:28</var> UTC Scheduled - On 2026-07-20, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jul <var data-var='date'>17</var>, <var data-var='time'>12:42</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>17</var>, <var data-var='time'>09:07</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>17</var>, <var data-var='time'>09:05</var> UTC Scheduled - On 17/07/2026, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jul <var data-var='date'>15</var>, <var data-var='time'>09:33</var> UTC Resolved - We can confirm that as of 08:09 UTC, the issue that was affecting Mastercard 3DS authentications has been resolved. All affected services are now fully operational. If you experience any problems during payment processing, please don't hesitate to contact our Tech Support team. We'll continue to monitor our systems closely and keep you informed as needed. Jul <var data-var='date'>15</var>, <var data-var='time'>08:30</var> UTC Identified - Mastercard has acknowledged an ongoing issue on their end affecting 3D Secure authentications, first identified at 08:59 CEST. An increased refusal rate for Mastercard transactions that require 3D Secure authentication may still be experience. Mastercard is working to resolve the issue. Jul <var data-var='date'>15</var>, <var data-var='time'>08:28</var> UTC Investigating - Dear customer, Note we have identified an issue related to 3DS authentications with Mastercard resulting into an unknown reason related to Mastercard card brand only. As a result, there is increased refusal rate for Mastercard transactions that require 3DS authentication. We appreciate your understanding, and please accept our apologies for any inconvenience caused. Should you have any questions or require further assistance, please do not hesitate to contact our Tech Support team at tech-support@emerchantpay.com

Temporary issues in 3DS authentications with Mastercard only

Jul <var data-var='date'>13</var>, <var data-var='time'>08:07</var> UTC Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com. Jul <var data-var='date'>13</var>, <var data-var='time'>08:02</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>13</var>, <var data-var='time'>08:00</var> UTC Scheduled - On 2026-07-13, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jul <var data-var='date'>10</var>, <var data-var='time'>09:55</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>10</var>, <var data-var='time'>09:05</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>10</var>, <var data-var='time'>09:03</var> UTC Scheduled - On 10/07/2026, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jul <var data-var='date'> 9</var>, <var data-var='time'>08:47</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 9</var>, <var data-var='time'>07:40</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 9</var>, <var data-var='time'>07:38</var> UTC Scheduled - On 09.07.2026, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jul <var data-var='date'> 7</var>, <var data-var='time'>12:12</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 7</var>, <var data-var='time'>11:45</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 7</var>, <var data-var='time'>11:42</var> UTC Scheduled - On 2026-07-07, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jul <var data-var='date'> 6</var>, <var data-var='time'>13:54</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 6</var>, <var data-var='time'>12:53</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 6</var>, <var data-var='time'>12:52</var> UTC Scheduled - On 2026-07-06, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jul <var data-var='date'> 3</var>, <var data-var='time'>12:12</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 3</var>, <var data-var='time'>08:45</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 3</var>, <var data-var='time'>08:41</var> UTC Scheduled - On 03.07.2026, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jun <var data-var='date'>26</var>, <var data-var='time'>15:43</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>26</var>, <var data-var='time'>15:15</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>26</var>, <var data-var='time'>15:12</var> UTC Scheduled - On 26.06.2026, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jun <var data-var='date'>23</var>, <var data-var='time'>16:12</var> UTC Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com. Jun <var data-var='date'>23</var>, <var data-var='time'>14:35</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>23</var>, <var data-var='time'>14:33</var> UTC Scheduled - On 2026-06-23, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jun <var data-var='date'>19</var>, <var data-var='time'>14:40</var> UTC Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com. Jun <var data-var='date'>19</var>, <var data-var='time'>12:50</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>12:49</var> UTC Scheduled - On 2026-06-19, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jun <var data-var='date'>19</var>, <var data-var='time'>08:13</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>19</var>, <var data-var='time'>07:15</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>07:13</var> UTC Scheduled - On 19/06/2026, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jun <var data-var='date'>16</var>, <var data-var='time'>15:12</var> UTC Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com. Jun <var data-var='date'>16</var>, <var data-var='time'>14:35</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>16</var>, <var data-var='time'>14:31</var> UTC Scheduled - On 2026-06-16, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jun <var data-var='date'>15</var>, <var data-var='time'>12:35</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>15</var>, <var data-var='time'>11:55</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>15</var>, <var data-var='time'>11:54</var> UTC Scheduled - On 15/06/2026, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

Jun <var data-var='date'>15</var>, <var data-var='time'>10:47</var> UTC Completed - The scheduled maintenance has been completed. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com. Jun <var data-var='date'>15</var>, <var data-var='time'>10:05</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>15</var>, <var data-var='time'>09:50</var> UTC Scheduled - On 2026-06-15, we will be performing scheduled maintenance on our platform. We do not expect any impact on transaction processing during this time. If you notice anything unusual, please contact us at Tech-Support@emerchantpay.com.

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