May <var data-var='date'>21</var>, <var data-var='time'>12:54</var> EDT Resolved - This incident has been resolved. May <var data-var='date'>21</var>, <var data-var='time'>12:35</var> EDT Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>21</var>, <var data-var='time'>12:29</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>21</var>, <var data-var='time'>12:25</var> EDT Identified - The issue has been identified and a fix is being implemented.

5XX errors on Extract/Oembed calls, latency

Mar <var data-var='date'>27</var>, <var data-var='time'>19:14</var> EDT Monitoring - Update to Animated GIF Support in Cards As part of ongoing infrastructure cost management, we are discontinuing support for animated GIFs in the free Cards product. Animated GIFs will now display as static images (first frame). This change does not affect paid plans. Please contact customer support (support@embed.ly) or visit support.embed.ly if you would like to support these image types moving forward, we can get you set up with a paid subscription plan. We apologize for any inconvenience.

Embed.ly no longer supports animated GIFs for free Cards usage.

Feb <var data-var='date'>26</var>, <var data-var='time'>14:05</var> EST Resolved - Apologies for the invalid 401 errors. A migration of our API key lookup service was the root cause, and this has been resolved. Feb <var data-var='date'>26</var>, <var data-var='time'>13:55</var> EST Monitoring - A fix has been implemented and we are monitoring the results.

invalid /1/display and image proxy 401 errors

Oct <var data-var='date'>20</var>, <var data-var='time'>09:06</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>03:44</var> EDT Identified - Embedly is currently impacted by the AWS outage impacting the us-east-1 region. Oct <var data-var='date'>20</var>, <var data-var='time'>03:05</var> EDT Investigating - We are currently investigating this issue.

Embedly API Outage, 502 errors

Jun <var data-var='date'>20</var>, <var data-var='time'>15:33</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>20</var>, <var data-var='time'>15:26</var> EDT Identified - The issue has been identified and a fix is being implemented.

app.embed.ly downtime

May <var data-var='date'>20</var>, <var data-var='time'>13:21</var> EDT Resolved - This incident has been resolved. May <var data-var='date'>20</var>, <var data-var='time'>12:38</var> EDT Identified - We've identified an issue impacting x, formerly known as twitter, embeds. A fix is being deployed shortly, and we'll continue to monitor.

X (FKA Twitter) incident

Apr <var data-var='date'>18</var>, <var data-var='time'>23:57</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'>18</var>, <var data-var='time'>21:36</var> EDT Investigating - We are performing scheduled maintenance on app.embed.ly. Users won't be able to login for the maintenance period.

app.embed.ly maintenance

Nov <var data-var='date'>15</var>, <var data-var='time'>22:22</var> EST Resolved - This incident has been resolved. Nov <var data-var='date'>15</var>, <var data-var='time'>17:18</var> EST Monitoring - The issue has been resolved, but we are watching closely.

We are aware of a brief API outage lasting for about 4 minutes 15/11/2023, 1:51PM PST.

Oct <var data-var='date'>15</var>, <var data-var='time'>18:50</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>15</var>, <var data-var='time'>12:49</var> EDT Monitoring - Embed.ly is currently monitoring a situation where we can observe higher than usual intermittent latency coming from the YouTube upstreams which may impact Embed/Extract performance.

Intermittent YouTube provider latency

Aug <var data-var='date'>20</var>, <var data-var='time'>08:24</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'>19</var>, <var data-var='time'>19:19</var> EDT Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>19</var>, <var data-var='time'>19:19</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>19</var>, <var data-var='time'>17:59</var> EDT Investigating - We are investigating an issue related to 525 errors upstream from our Display image links.

i-cdn.embed.ly, i.embed.ly image links

Aug <var data-var='date'>12</var>, <var data-var='time'>18:21</var> EDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>12</var>, <var data-var='time'>13:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>12</var>, <var data-var='time'>12:20</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time.

Aug <var data-var='date'>12</var>, <var data-var='time'>14:08</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'>12</var>, <var data-var='time'>12:37</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>12</var>, <var data-var='time'>12:19</var> EDT Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'>12</var>, <var data-var='time'>12:19</var> EDT Identified - We've identified an issue with image fetching with our Cards or Extract product. We're working behind the scenes to fix this bug as soon as possible.

Images Missing

Mar <var data-var='date'>11</var>, <var data-var='time'>17:09</var> EST Resolved - This incident has been resolved. Mar <var data-var='date'>10</var>, <var data-var='time'>23:29</var> EST Update - We are continuing to investigate this issue. Mar <var data-var='date'>10</var>, <var data-var='time'>23:29</var> EST Investigating - We are currently investigating this issue.

High Latency

Jul <var data-var='date'>17</var>, <var data-var='time'>20:13</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'>17</var>, <var data-var='time'>18:36</var> EDT Monitoring - Cloudflare reported that the root cause has been addressed, and we're seeing recovery in API/Cards service health as well. We will keep monitoring. Jul <var data-var='date'>17</var>, <var data-var='time'>17:37</var> EDT Identified - Cloudflare is experiencing downtime at the moment, affecting our ability to properly route requests to our API/Cards services. We are waiting on an update from Cloudflare (https://www.cloudflarestatus.com/) regarding expected resolution.

API/Cards affected by Cloudflare Outage

Jul <var data-var='date'>16</var>, <var data-var='time'>18:11</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'> 6</var>, <var data-var='time'>14:59</var> EDT Identified - We're working on a fix for Twitter metadata which can be missing from Embed and Extract content. This is related to a change in Twitter policy, and we're working quickly to resolve this issue if possible.

Twitter Metadata Availability

May <var data-var='date'>18</var>, <var data-var='time'>14:26</var> EDT Resolved - This incident has been resolved. If you have any further issues please contact us. May <var data-var='date'>17</var>, <var data-var='time'>15:18</var> EDT Update - We are continuing to monitor for any further issues. May <var data-var='date'>17</var>, <var data-var='time'>13:22</var> EDT Update - Core Embed/Extract functionality has been restored. May <var data-var='date'>16</var>, <var data-var='time'>16:11</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>16</var>, <var data-var='time'>14:10</var> EDT Update - We've begun to recover API functionality. You may encounter periods of degraded service performance as we move towards full recovery. Thank you for your continued patience as we work through this incident. May <var data-var='date'>16</var>, <var data-var='time'>01:44</var> EDT Update - We're working around the clock to resolve this service outage and will continue investing all of our available resources towards restoring normalcy over the weekend. Thank you for your patience as we work through this incident. May <var data-var='date'>15</var>, <var data-var='time'>08:37</var> EDT Update - We are actively working with AWS to resolve cloud infrastructure issues, which is still preventing us from reliably serving API (extract, embed) and Cards functionality. May <var data-var='date'>15</var>, <var data-var='time'>08:26</var> EDT Identified - We are actively working with AWS to resolve cloud infrastructure issues, which is still preventing us from reliably serving API (extract, embed) and Cards functionality. May <var data-var='date'>15</var>, <var data-var='time'>03:40</var> EDT Investigating - We are currently experiencing networking failures in our cloud infrastructure, severely degrading our ability to provide API and Cards services. More updates to follow.

5/15/20 - Service Degraded

Dec <var data-var='date'> 5</var>, <var data-var='time'>13:16</var> EST Resolved - We have recovered from an outage affecting YouTube embeds which we determined was caused by upstream rate-limiting from YouTube's servers. We now have a solution in place, but are continuing to monitor for any further issues. Please keep us posted at https://support.embed.ly about any further issues you may experience. Dec <var data-var='date'> 3</var>, <var data-var='time'>23:07</var> EST Investigating - We are currently investigating an issue with YouTube embed functionality

YouTube Embeds

Jul <var data-var='date'> 2</var>, <var data-var='time'>13:13</var> EDT Resolved - This incident has been resolved. Jul <var data-var='date'> 2</var>, <var data-var='time'>10:04</var> EDT Investigating - We are currently tracking a Cloudflare incident that may impact our API performance for some customers: https://www.cloudflarestatus.com/incidents/tx4pgxs6zxdr

Cloudflare System Status

Aug <var data-var='date'> 6</var>, <var data-var='time'>10:14</var> EDT Resolved - A connectivity issue between backend components was causing elevated response times in the Display product for about an hour this morning and has been resolved.

Elevated response times

Oct <var data-var='date'> 2</var>, <var data-var='time'>18:13</var> EDT Resolved - Everything is back to normal. Oct <var data-var='date'> 2</var>, <var data-var='time'>16:10</var> EDT Investigating - We are looking into an issue with 502s for uncached URLs to the Display API.

Display API

Jan <var data-var='date'>26</var>, <var data-var='time'>23:59</var> EST Resolved - This incident has been resolved. Jan <var data-var='date'>26</var>, <var data-var='time'>16:30</var> EST Monitoring - We are reviewing a spike in our data service that caused API latency. Response times are returning to normal, but we will continue to monitor. Jan <var data-var='date'>26</var>, <var data-var='time'>16:16</var> EST Investigating - We are experiencing high latency on the Embed, Extract APIs at this time. We are currently reviewing the issue and hope to back to normal soon.

High latency

Dec <var data-var='date'>22</var>, <var data-var='time'>14:42</var> EST Resolved - A bad config on our CDN caused an outage from ~11:15PST to ~11:35 PST. This has been resolved.

CDN Outage

Dec <var data-var='date'>19</var>, <var data-var='time'>11:05</var> EST Resolved - This incident has been resolved. Nov <var data-var='date'>11</var>, <var data-var='time'>17:04</var> EST Identified - Due to a problem with an upstream provider, display endpoint usage in dashboard is missing data. The problem is being corrected up stream and the data should be filled in over the next couple of days.

Display Usage Reporting

Nov <var data-var='date'> 2</var>, <var data-var='time'>21:20</var> EDT Resolved - This incident has been resolved. Nov <var data-var='date'> 2</var>, <var data-var='time'>18:31</var> EDT Monitoring - Rollback complete, everything is returning to normal. Nov <var data-var='date'> 2</var>, <var data-var='time'>18:25</var> EDT Identified - A bad deploy went out, bringing the API down. We are rolling back now.

Bad Deploy

Oct <var data-var='date'>21</var>, <var data-var='time'>16:41</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>21</var>, <var data-var='time'>12:45</var> EDT Monitoring - We're currently monitoring issues related to the DDoS attack affecting DNS providers in the US. This may cause higher than normal latency for image processing through i.embed.ly

Is Embedly down?

Embedly status is UP

Lastest published events

5XX errors on Extract/Oembed calls, latency

Embed.ly no longer supports animated GIFs for free Cards usage.

invalid /1/display and image proxy 401 errors

Embedly Services, Components and Regions

Recent Embedly events

5XX errors on Extract/Oembed calls, latency

Embed.ly no longer supports animated GIFs for free Cards usage.

invalid /1/display and image proxy 401 errors

Embedly API Outage, 502 errors

app.embed.ly downtime

X (FKA Twitter) incident

Get your FREE account now,
5 monitors included!

Is Embedly down?

Embedly status is UP

Lastest published events

5XX errors on Extract/Oembed calls, latency

Embed.ly no longer supports animated GIFs for free Cards usage.

invalid /1/display and image proxy 401 errors

Embedly Services, Components and Regions

Recent Embedly events

5XX errors on Extract/Oembed calls, latency

Embed.ly no longer supports animated GIFs for free Cards usage.

invalid /1/display and image proxy 401 errors

Embedly API Outage, 502 errors

app.embed.ly downtime

X (FKA Twitter) incident

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!