Aug <var data-var='date'>22</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>22</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>14</var>, <var data-var='time'>16:25</var> UTC Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. We anticipate interruptions for Egnyte Integrations of up to 30 minutes in the US East and US West regions. Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible. We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Scheduled Maintenance [US East and US West Region, August 22nd 04:00 UTC]

Aug <var data-var='date'> 8</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 8</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>31</var>, <var data-var='time'>16:40</var> UTC Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. We anticipate interruptions for Egnyte Integrations of up to 30 minutes in the European region. Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible. We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Scheduled Maintenance [European Region, August 8th 04:00 UTC]

Aug <var data-var='date'> 1</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 1</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>23</var>, <var data-var='time'>16:42</var> UTC Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 30 minutes in US East region. Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible. We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Scheduled Maintenance [US East Region, August 1st 04:00 UTC]

Jul <var data-var='date'>18</var>, <var data-var='time'>09:31</var> UTC Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Jul <var data-var='date'>18</var>, <var data-var='time'>09:21</var> UTC Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team. Jul <var data-var='date'>18</var>, <var data-var='time'>08:44</var> UTC Investigating - We are currently investigating issues with our SFTP service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Intermittent issues in SFTP (European region)

Jul <var data-var='date'>18</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>18</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>10</var>, <var data-var='time'>17:09</var> UTC Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 15 minutes in European region. Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible. We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Scheduled Maintenance [European Region, July 18th 04:00 UTC]

Jul <var data-var='date'>11</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>11</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 3</var>, <var data-var='time'>15:17</var> UTC Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 15 minutes in US West region. Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible. We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Scheduled Maintenance [US West Region, July 11th 04:00 UTC]

Jun <var data-var='date'>20</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>20</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>12</var>, <var data-var='time'>16:31</var> UTC Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. We anticipate interruptions for Microsoft Teams and Outlook integrations of up to 60 minutes in US and European regions. Please accept our apologies for any inconvenience this may cause, and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible. We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Scheduled Maintenance [US East, US West and European Region, June 20th 04:00 UTC]

Jun <var data-var='date'>16</var>, <var data-var='time'>14:50</var> UTC Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Jun <var data-var='date'>16</var>, <var data-var='time'>14:35</var> UTC Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team. Jun <var data-var='date'>16</var>, <var data-var='time'>14:07</var> UTC Update - Our team is continuing to investigate the issue and gather information. We are suspecting a degradation caused by an automatic failover in one of the services. We will provide an update on the situation within the next 30 minutes. Jun <var data-var='date'>16</var>, <var data-var='time'>13:38</var> UTC Investigating - We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Intermittent issues in WebUI (US-East region)

Jun <var data-var='date'>13</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>13</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>11</var>, <var data-var='time'>16:13</var> UTC Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The Egnyte Secure & Govern services might encounter interruptions of up to 60 minutes in the European region. Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible. We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Scheduled Maintenance [European Region, June 13th 04:00 UTC]

Jun <var data-var='date'> 9</var>, <var data-var='time'>12:26</var> UTC Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Jun <var data-var='date'> 9</var>, <var data-var='time'>12:20</var> UTC Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team. Jun <var data-var='date'> 9</var>, <var data-var='time'>11:59</var> UTC Investigating - We are currently investigating login issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Login issues in US-West region

Jun <var data-var='date'> 1</var>, <var data-var='time'>14:02</var> UTC Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Jun <var data-var='date'> 1</var>, <var data-var='time'>13:54</var> UTC Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team. Jun <var data-var='date'> 1</var>, <var data-var='time'>13:28</var> UTC Update - We continue to work on the in-place fix for the identified issue. While we are seeing improvement, we are also preparing alternative extended rollback solution in parallel. We will provide an update in the next 30 minutes. Jun <var data-var='date'> 1</var>, <var data-var='time'>12:59</var> UTC Identified - Our team has identified the issue as related to change in internal configuration mechanism that was rolled out to production environment. We’re actively working on a fix and will provide an update within the next 30 minutes. Jun <var data-var='date'> 1</var>, <var data-var='time'>12:42</var> UTC Update - We are continuing to investigate this issue. Jun <var data-var='date'> 1</var>, <var data-var='time'>12:35</var> UTC Investigating - We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Issues in Egnyte Secure & Govern (EU and US regions)

May <var data-var='date'>30</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>30</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>27</var>, <var data-var='time'>16:24</var> UTC Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 30 minutes in US West region. Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible. We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Scheduled Maintenance [US West Region, May 30th 04:00 UTC]

May <var data-var='date'>23</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>23</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>16:33</var> UTC Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 30 minutes in US West region. Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible. We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Scheduled Maintenance [US West Region, May 23rd 04:00 UTC]

May <var data-var='date'>13</var>, <var data-var='time'>21:36</var> UTC Resolved - Our team has confirmed that the authentication issue affecting SSO users on the Desktop App has been fully resolved. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. May <var data-var='date'>13</var>, <var data-var='time'>21:32</var> UTC Update - A fix has been implemented and we are monitoring the results. May <var data-var='date'>13</var>, <var data-var='time'>21:32</var> UTC Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team. May <var data-var='date'>13</var>, <var data-var='time'>21:27</var> UTC Identified - Our team has identified the root cause of the issue and is actively working on a resolution. We will provide another update within the next 30 minutes. May <var data-var='date'>13</var>, <var data-var='time'>21:15</var> UTC Investigating - We are currently investigating issues with our Desktop App service in the US and EU regions. Desktop App logins for SSO users may fail to authenticate. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Intermittent Issues with the Desktop App (US and EU Regions)

May <var data-var='date'> 6</var>, <var data-var='time'>09:39</var> UTC Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. May <var data-var='date'> 6</var>, <var data-var='time'>09:34</var> UTC Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team. May <var data-var='date'> 6</var>, <var data-var='time'>09:04</var> UTC Update - We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes. May <var data-var='date'> 6</var>, <var data-var='time'>08:32</var> UTC Identified - Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes. May <var data-var='date'> 6</var>, <var data-var='time'>08:01</var> UTC Investigating - We are currently investigating issues in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Intermittent issues in US-East region

May <var data-var='date'> 4</var>, <var data-var='time'>15:22</var> UTC Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. May <var data-var='date'> 4</var>, <var data-var='time'>15:11</var> UTC Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team. May <var data-var='date'> 4</var>, <var data-var='time'>15:01</var> UTC Update - We are actively investigating the issue and will provide an update on the situation within the next 30 minutes. May <var data-var='date'> 4</var>, <var data-var='time'>14:37</var> UTC Update - We are actively investigating the issue and will provide an update on the situation within the next 30 minutes. May <var data-var='date'> 4</var>, <var data-var='time'>14:10</var> UTC Update - We continue to investigate the issue and will provide an update within the next 30 minutes. May <var data-var='date'> 4</var>, <var data-var='time'>13:42</var> UTC Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes. May <var data-var='date'> 4</var>, <var data-var='time'>13:16</var> UTC Investigating - We are currently investigating performance issues in the US-East and US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Performance degradation in US-East and US-West region

May <var data-var='date'> 2</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 2</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>24</var>, <var data-var='time'>16:45</var> UTC Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 10 minutes in US East and US West regions. Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible. We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Scheduled Maintenance [US East and US West Region, May 2nd 4:00 UTC]

Apr <var data-var='date'>29</var>, <var data-var='time'>16:43</var> UTC Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Apr <var data-var='date'>29</var>, <var data-var='time'>16:32</var> UTC Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team. Apr <var data-var='date'>29</var>, <var data-var='time'>16:19</var> UTC Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes. Apr <var data-var='date'>29</var>, <var data-var='time'>15:53</var> UTC Investigating - We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Apr <var data-var='date'>29</var>, <var data-var='time'>15:45</var> UTC Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Apr <var data-var='date'>29</var>, <var data-var='time'>15:33</var> UTC Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team. Apr <var data-var='date'>29</var>, <var data-var='time'>15:07</var> UTC Update - We continue to investigate the issue and will provide an update within the next 30 minutes. Apr <var data-var='date'>29</var>, <var data-var='time'>14:41</var> UTC Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes. Apr <var data-var='date'>29</var>, <var data-var='time'>14:15</var> UTC Investigating - We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Apr <var data-var='date'>14</var>, <var data-var='time'>23:40</var> UTC Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Apr <var data-var='date'>14</var>, <var data-var='time'>23:34</var> UTC Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team. Apr <var data-var='date'>14</var>, <var data-var='time'>23:04</var> UTC Identified - Our team has identified the issue, and we're actively working on a fix. We will provide an update within the next 60 minutes. Apr <var data-var='date'>14</var>, <var data-var='time'>22:29</var> UTC Investigating - We are currently investigating issues with our Secure & Govern Web UI service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Intermittent issues in Web UI Egnyte Secure & Govern (European region)

Apr <var data-var='date'>11</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>11</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 2</var>, <var data-var='time'>17:08</var> UTC Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 15 minutes in European region. Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible. We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Scheduled Maintenance [European Region, April 11th 4:00 UTC]

Apr <var data-var='date'> 8</var>, <var data-var='time'>09:36</var> UTC Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Apr <var data-var='date'> 8</var>, <var data-var='time'>00:18</var> UTC Monitoring - We are closely monitoring the situation. If you are still experiencing any problems, please contact our support team. Apr <var data-var='date'> 7</var>, <var data-var='time'>23:33</var> UTC Update - We continue to investigate the issue and will provide an update within the next 60 minutes. Apr <var data-var='date'> 7</var>, <var data-var='time'>23:01</var> UTC Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes. Apr <var data-var='date'> 7</var>, <var data-var='time'>22:31</var> UTC Investigating - Some customers on trial domains may receive multiple email notifications after mapping a drive using the Desktop App. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Intermittent issues with Email Notifications in multiple regions

Mar <var data-var='date'>21</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>21</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>13</var>, <var data-var='time'>14:03</var> UTC Scheduled - To ensure the stability and reliability of our services, various maintenance tasks will be performed. As a result, customers may experience service interruptions during the maintenance period. The services might encounter interruptions of up to 5 minutes in US West, US East and European regions. Please accept our apologies for any inconvenience this may cause and we appreciate your patience during this time. Our team will work to minimize the impact on our users and complete the maintenance as quickly and efficiently as possible. We will continue to provide updates on this page as the maintenance progresses. If you have any questions or concerns, please do not hesitate to reach out to our support team. Thank you for your understanding.

Scheduled Maintenance [US East, US West and European Region, March 21st 4:00 UTC]

Mar <var data-var='date'>19</var>, <var data-var='time'>16:13</var> UTC Resolved - The vendor-side issue has not yet been resolved; however, remediation plans have been provided to all impacted customers. We apologize for any inconvenience and thank you for your patience. Mar <var data-var='date'>17</var>, <var data-var='time'>10:44</var> UTC Update - We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide an update as soon as we have more information. Mar <var data-var='date'>17</var>, <var data-var='time'>07:43</var> UTC Update - We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours. Mar <var data-var='date'>17</var>, <var data-var='time'>04:38</var> UTC Update - We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours. Mar <var data-var='date'>17</var>, <var data-var='time'>01:31</var> UTC Update - We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours. Mar <var data-var='date'>16</var>, <var data-var='time'>22:26</var> UTC Update - We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours. Mar <var data-var='date'>16</var>, <var data-var='time'>21:02</var> UTC Update - We are actively investigating the issue and will provide an update on the situation within the next 3 hours. Mar <var data-var='date'>16</var>, <var data-var='time'>20:04</var> UTC Update - We are actively investigating the issue and will provide an update on the situation within the next 60 minutes. Mar <var data-var='date'>16</var>, <var data-var='time'>19:07</var> UTC Update - We are actively investigating the issue and will provide an update on the situation within the next 60 minutes. Mar <var data-var='date'>16</var>, <var data-var='time'>18:09</var> UTC Update - We are actively investigating the issue and will provide an update on the situation within the next 60 minutes. Mar <var data-var='date'>16</var>, <var data-var='time'>17:41</var> UTC Update - We continue to investigate the issue and will provide an update within the next 30 minutes. Mar <var data-var='date'>16</var>, <var data-var='time'>17:12</var> UTC Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes. Mar <var data-var='date'>16</var>, <var data-var='time'>16:43</var> UTC Investigating - We are currently investigating intermittent issues with Azure SSO login in the All regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Intermittent issues with Azure SSO login (All regions)

Mar <var data-var='date'>11</var>, <var data-var='time'>18:25</var> UTC Resolved - Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Mar <var data-var='date'>11</var>, <var data-var='time'>18:19</var> UTC Monitoring - We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team. Mar <var data-var='date'>11</var>, <var data-var='time'>18:04</var> UTC Identified - Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes. Mar <var data-var='date'>11</var>, <var data-var='time'>17:56</var> UTC Update - Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes. Mar <var data-var='date'>11</var>, <var data-var='time'>17:42</var> UTC Investigating - We are currently investigating issues with our WebUI and Desktop App services in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Is Egnyte Platform down?

Egnyte Platform status is UP

Lastest published events

Scheduled Maintenance [US East and US West Region, August 22nd 04:00 UTC]

Scheduled Maintenance [European Region, August 8th 04:00 UTC]

Scheduled Maintenance [US East Region, August 1st 04:00 UTC]

Egnyte Platform Services, Components and Regions

Recent Egnyte Platform events

Scheduled Maintenance [US East and US West Region, August 22nd 04:00 UTC]

Scheduled Maintenance [European Region, August 8th 04:00 UTC]

Scheduled Maintenance [US East Region, August 1st 04:00 UTC]

Intermittent issues in SFTP (European region)

Scheduled Maintenance [European Region, July 18th 04:00 UTC]

Scheduled Maintenance [US West Region, July 11th 04:00 UTC]