THIS IS A SCHEDULED EVENT Sep <var data-var='date'>2</var>, <var data-var='time'>22:00</var> BST &nbsp;-&nbsp; Sep <var data-var='date'>3</var>, <var data-var='time'>04:00</var> BST Aug <var data-var='date'>18</var>, <var data-var='time'>14:41</var> BST Scheduled - Eckoh will be carrying out routine upgrades to their internet routers in the St Albans data center. There is no expected downtime. Ticket Reference: CHM-18617

Planned Maintenance (UK only) - St Albans Edge Router Upgrades

THIS IS A SCHEDULED EVENT Aug <var data-var='date'>26</var>, <var data-var='time'>22:00</var> BST &nbsp;-&nbsp; Aug <var data-var='date'>27</var>, <var data-var='time'>04:00</var> BST Aug <var data-var='date'>11</var>, <var data-var='time'>14:50</var> BST Scheduled - Eckoh will be carrying out routine upgrades to their internet routers in the Heathrow data center. There is no expected downtime. Ticket Reference: CHM-18600

Planned Maintenance (UK only) - Heathrow Edge Router Upgrades

Jul <var data-var='date'>16</var>, <var data-var='time'>06:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>15</var>, <var data-var='time'>22:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>30</var>, <var data-var='time'>10:18</var> BST Scheduled - Eckoh will be conducting routine upgrades to their firewalls in the Heathrow data centre. There is no expected downtime Ticket Reference: CHM-18424

Heathrow Firewall Upgrade - UK Only - Part 2

Jul <var data-var='date'> 2</var>, <var data-var='time'>04:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>22:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>12:10</var> BST Scheduled - Eckoh will be conducting routine upgrades to their firewalls in the Heathrow data centre. There is no expected downtime Ticket Reference: CHM-18262

Heathrow Firewall Upgrade - UK Only - Part 1

Jun <var data-var='date'>26</var>, <var data-var='time'>04:00</var> BST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>25</var>, <var data-var='time'>22:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 9</var>, <var data-var='time'>15:54</var> BST Scheduled - Eckoh will be conducting routine upgrades to their firewalls in the St Albans data centre. There is no expected downtime Ticket Reference: CHM-18261

St Albans Firewall Upgrade - UK Only - Part 2

Jun <var data-var='date'>25</var>, <var data-var='time'>04:00</var> BST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>24</var>, <var data-var='time'>22:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 9</var>, <var data-var='time'>15:51</var> BST Scheduled - Eckoh will be conducting routine upgrades to their firewalls in the St Albans data centre. There is no expected downtime Ticket Reference: CHM-18261

St Albans Firewall Upgrade - UK Only - Part 1

Feb <var data-var='date'>12</var>, <var data-var='time'>02:00</var> GMT Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>11</var>, <var data-var='time'>22:00</var> GMT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>28</var>, <var data-var='time'>10:24</var> GMT Scheduled - Eckoh will be conducting planned server migration maintenance in their St Albans data center. There is no expected downtime. Ticket reference: CHM-17446

Server Migration Maintenance - St Albans (UK only)

Sep <var data-var='date'>30</var>, <var data-var='time'>09:30</var> BST Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>30</var>, <var data-var='time'>04:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>29</var>, <var data-var='time'>21:09</var> BST Scheduled - Eckoh will be carrying out emergency upgrades to firewalls in our Ashburn data center as part of an emergency patching cycle. This upgrade applies bug fixes and additional features. This is routine maintenance and should be non-impact to service. There is no expected downtime. Ticket Reference CHM-16564

Emergency Ashburn Data Center - Firewall Upgrades - US Only

Aug <var data-var='date'>20</var>, <var data-var='time'>11:00</var> BST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>20</var>, <var data-var='time'>08:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>19</var>, <var data-var='time'>15:49</var> BST Scheduled - Eckoh will be conducting routine cloud maintenance in the Oregon Region. There is no expected downtime. Ticket Reference: CHM-16006

Routine Cloud Maintenance - Oregon Only

Aug <var data-var='date'> 6</var>, <var data-var='time'>10:00</var> BST Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 6</var>, <var data-var='time'>08:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>29</var>, <var data-var='time'>13:49</var> BST Scheduled - Eckoh will be conducting routine cloud maintenance in the Ohio Region. There is no expected downtime. Ticket Reference: CHM-16006

Routine Cloud Maintenance - Ohio Only

Jul <var data-var='date'>31</var>, <var data-var='time'>02:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>30</var>, <var data-var='time'>22:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>16</var>, <var data-var='time'>10:49</var> BST Scheduled - Eckoh will be carrying out routine upgrades to firewalls in our Heathrow data center as part of our patching cycle. This upgrade applies bug fixes and additional features. This is routine maintenance and should be non-impact to service. There is no expected downtime. Ticket Reference: CHM-15607

Heathrow Data Center - Firewall upgrades – UK only

Jul <var data-var='date'>29</var>, <var data-var='time'>02:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>28</var>, <var data-var='time'>22:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>14</var>, <var data-var='time'>08:17</var> BST Scheduled - Eckoh will be conducting routine upgrades to their firewalls in the Heathrow data centre. There is no expected downtime Ticket Reference: CHM-15609

Heathrow Firewall Upgrade - UK Only

Jul <var data-var='date'>24</var>, <var data-var='time'>10:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>24</var>, <var data-var='time'>09:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>10</var>, <var data-var='time'>11:33</var> BST Scheduled - This CallGuard Audio-Tokenisation upgrade includes: Bug fixes and minor enhancements to core functionality. No downtime is expected as part of this upgrade. Ticket Reference: CHM-15758

CallGuard Audio-Tokenisation upgrade – Ashburn DC – US Only

Jul <var data-var='date'>24</var>, <var data-var='time'>08:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>24</var>, <var data-var='time'>07:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>10</var>, <var data-var='time'>11:31</var> BST Scheduled - This CallGuard Audio-Tokenisation upgrade includes: Bug fixes and minor enhancements to core functionality. No downtime is expected as part of this upgrade. Ticket Reference: CHM-15757

CallGuard Audio-Tokenisation upgrade – Heathrow – UK Only

Jul <var data-var='date'>23</var>, <var data-var='time'>10:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>23</var>, <var data-var='time'>09:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>10</var>, <var data-var='time'>11:29</var> BST Scheduled - This CallGuard Audio-Tokenisation upgrade includes: Bug fixes and minor enhancements to core functionality. No downtime is expected as part of this upgrade. Ticket Reference: CHM-15848

CallGuard Audio-Tokenisation upgrade Dallas DC- US Only

Jul <var data-var='date'>23</var>, <var data-var='time'>08:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>23</var>, <var data-var='time'>07:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>10</var>, <var data-var='time'>11:27</var> BST Scheduled - This CallGuard Audio-Tokenisation upgrade includes: Bug fixes and minor enhancements to core functionality. No downtime is expected as part of this upgrade. Ticket Reference: CHM-15849

CallGuard Audio-Tokenisation upgrade St Albans - UK Only

Jul <var data-var='date'>23</var>, <var data-var='time'>02:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>22</var>, <var data-var='time'>22:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 8</var>, <var data-var='time'>11:50</var> BST Scheduled - Eckoh will be conducting routine upgrades to their firewalls in the St Albans data centre. There is no expected downtime Ticket Reference: CHM-15608

St Albans - Routine Firewall Upgrades - UK Only

Jul <var data-var='date'>17</var>, <var data-var='time'>10:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>17</var>, <var data-var='time'>06:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 4</var>, <var data-var='time'>08:18</var> BST Scheduled - Eckoh will be carrying out routine upgrades to firewalls in our Ashburn data center as part of our patching cycle. This upgrade applies bug fixes and additional features. This is routine maintenance and should be non-impact to service. There is no expected downtime. Ticket Reference: CHM-15606

Ashburn Data Center - Firewall Upgrades - US Only

Jul <var data-var='date'>15</var>, <var data-var='time'>10:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>15</var>, <var data-var='time'>06:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 1</var>, <var data-var='time'>09:43</var> BST Scheduled - Eckoh will be conducting routine upgrades to their firewalls in the Ashburn data centre. There is no expected downtime Ticket Reference: CHM-15611

Ashburn Firewall Upgrade - US Only

Jul <var data-var='date'>10</var>, <var data-var='time'>08:30</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>10</var>, <var data-var='time'>03:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>25</var>, <var data-var='time'>15:12</var> BST Scheduled - Overview of works Eckoh’s storage vendor will be carrying out routine upgrades to our on our block storage system in our data centers as part of our patching cycle. This upgrade applies security patches and additional features and is routine maintenance. Our storage vendor as advised us to plan for 10 minutes of downtime, whilst each fail over activity is completed as part of the change, however in most deployment it takes much less. Ticket Reference: CHM-15686

Ashburn EMC upgrade  - US only

Jul <var data-var='date'> 9</var>, <var data-var='time'>02:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 8</var>, <var data-var='time'>22:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>25</var>, <var data-var='time'>15:18</var> BST Scheduled - Eckoh will be conducting routine upgrades to their firewalls in the St Albans date centre. There is no expected downtime Ticket Reference: CHM-15610

St Albans Firewall Upgrade - UK Only

Jul <var data-var='date'> 8</var>, <var data-var='time'>03:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 7</var>, <var data-var='time'>22:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 4</var>, <var data-var='time'>12:10</var> BST Scheduled - Eckoh will be conducting some urgently required maintenance in the St Albans data centre. There is no expected downtime. Ticket Reference: CHM-15809

St Albans Data Centre Maintenance - UK Only

Jul <var data-var='date'> 2</var>, <var data-var='time'>09:00</var> BST Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 2</var>, <var data-var='time'>03:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>16:37</var> BST Scheduled - Eckoh will be carrying out routine upgrades to our core network switches in our Ashburn data center as part of our patching cycle. This upgrade applies security patches and additional features and is routine maintenance. Additionally, we will be testing some network resiliency functions. Our network team have advised us to plan for a few minutes of downtime whilst each failover activity is completed. however, in previous changes this has only been a brief blip on network connectivity. If you experience any issues please contact Noc@eckoh.com Ticket Reference: CHM-15612

Ashburn Data Center - Core Switches upgrade – US only

Jun <var data-var='date'> 5</var>, <var data-var='time'>02:00</var> BST Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 4</var>, <var data-var='time'>22:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>14</var>, <var data-var='time'>14:15</var> BST Scheduled - Eckoh will be conducting planned server migration maintenance in their St Albans data center. There is no expected downtime. Ticket reference: CHM-15359

Server Migration Maintenance - St Albans

May <var data-var='date'>29</var>, <var data-var='time'>01:00</var> BST Completed - The scheduled maintenance has been completed. May <var data-var='date'>28</var>, <var data-var='time'>22:00</var> BST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>14</var>, <var data-var='time'>14:15</var> BST Scheduled - Eckoh will be conducting planned server migration maintenance in their St Albans data center. There is no expected downtime. Ticket reference: CHM-15358

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Lastest published events

Planned Maintenance (UK only) - St Albans Edge Router Upgrades

Planned Maintenance (UK only) - Heathrow Edge Router Upgrades

Heathrow Firewall Upgrade - UK Only - Part 2

Eckoh Services, Components and Regions

Recent Eckoh events

Planned Maintenance (UK only) - St Albans Edge Router Upgrades

Planned Maintenance (UK only) - Heathrow Edge Router Upgrades

Heathrow Firewall Upgrade - UK Only - Part 2

Heathrow Firewall Upgrade - UK Only - Part 1

St Albans Firewall Upgrade - UK Only - Part 2

St Albans Firewall Upgrade - UK Only - Part 1