Jul <var data-var='date'> 6</var>, <var data-var='time'>18:29</var> BST Resolved - This incident has been resolved. Jul <var data-var='date'> 6</var>, <var data-var='time'>18:16</var> BST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 6</var>, <var data-var='time'>17:41</var> BST Investigating - Echobox is experiencing issues, and our team is currently investigating. We apologise for any inconvenience caused.

Investigating Issue

Jun <var data-var='date'>15</var>, <var data-var='time'>05:50</var> BST Resolved - This incident has been resolved. Jun <var data-var='date'>15</var>, <var data-var='time'>05:50</var> BST Update - We are continuing to work on a fix for this issue. Jun <var data-var='date'>12</var>, <var data-var='time'>16:36</var> BST Identified - Meta is currently experiencing difficulties with their API, which Echobox integrates with. This may lead to issues with shares and general functionality for Facebook, Instagram & Thread. We have contacted Meta and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

Meta Outage

May <var data-var='date'>26</var>, <var data-var='time'>17:48</var> BST Resolved - This incident has been resolved. May <var data-var='date'>25</var>, <var data-var='time'>13:45</var> BST Identified - Instagram is currently experiencing difficulties with their API, which third-parties integrate with. This may lead to issues with publishing on Instagram. We have contacted IG and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

Instagram errors

Mar <var data-var='date'>13</var>, <var data-var='time'>08:05</var> GMT Resolved - As of 2am of 13th March. The issue is no longer visible and resolved from Meta's side. Mar <var data-var='date'>12</var>, <var data-var='time'>16:55</var> GMT Identified - Facebook currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with video uploads. We have contacted Facebook and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

Facebook Video Upload Outage

Feb <var data-var='date'>27</var>, <var data-var='time'>05:54</var> GMT Resolved - Incident has been resolved. The logs regarding the issue decresead over a period of 3 hours with none recorded on 27/02/2026. No information from Meta regarding what caused the issue. Feb <var data-var='date'>26</var>, <var data-var='time'>12:18</var> GMT Identified - Instagram is currently experiencing difficulties with its API. We have contacted Instagram and hope to resolve the issue soon. We are monitoring the situation and apologize for any inconvenience caused.

Instagram Video Upload Issue

Feb <var data-var='date'>17</var>, <var data-var='time'>16:09</var> GMT Resolved - This incident has been resolved. Feb <var data-var='date'>17</var>, <var data-var='time'>10:18</var> GMT Identified - Echobox's "Share Now" functionality is currently not working. We have identified the cause and are working on a fix. Feb <var data-var='date'>17</var>, <var data-var='time'>00:03</var> GMT Investigating - Echobox is experiencing issues with sharing. This could impact all networks.

Echobox is experiencing problems sharing

Feb <var data-var='date'> 3</var>, <var data-var='time'>18:27</var> GMT Resolved - This incident has been resolved. Feb <var data-var='date'> 3</var>, <var data-var='time'>16:23</var> GMT Investigating - Echobox is experiencing issues with generating images for articles, this impacts the article's 'Share as Image' functionality. We are currently working on a fix to resolve the issue. We apologize for any inconvenience caused.

Article to Image generation issue

Nov <var data-var='date'>18</var>, <var data-var='time'>18:05</var> GMT Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>18:04</var> GMT Update - We are continuing to monitor for any further issues. Nov <var data-var='date'>18</var>, <var data-var='time'>13:33</var> GMT Monitoring - Due to the Cloudflare outage we are experiencing issues with generating styled images and connecting to WhatsApp pages. We are monitoring and will work to resolve this as soon as possible. We apologize for any inconvenience caused.

Issues generating styled images

Nov <var data-var='date'>17</var>, <var data-var='time'>11:46</var> GMT Resolved - This incident has been resolved. Nov <var data-var='date'>17</var>, <var data-var='time'>09:29</var> GMT Identified - We have identified an issue with sharing to LinkedIn pages. We are addressing the situation and apologize for any inconvenience caused.

Failing to share to LinkedIn

Oct <var data-var='date'>29</var>, <var data-var='time'>17:43</var> GMT Resolved - This incident has been resolved. Oct <var data-var='date'>29</var>, <var data-var='time'>04:51</var> GMT Monitoring - Facebook has changed - without advance warning - its permission structure for page connections. When reconnecting pages, please ensure you have "Manage" permissions Oct <var data-var='date'>28</var>, <var data-var='time'>20:58</var> GMT Identified - Facebook is currently experiencing API issues that is causing difficulties when reconnecting pages. We’re currently working on resolving this matter, if you are struggling to reconnect your Facebook page please ensure you have the full permissions to manage the page. Oct <var data-var='date'>28</var>, <var data-var='time'>18:55</var> GMT Investigating - Facebook is currently experiencing API issues that is causing difficulties when reconnecting pages. We’re currently working on resolving this matter.

Facebook Page disconnection issue

Oct <var data-var='date'>21</var>, <var data-var='time'>07:37</var> BST Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>16:07</var> BST Identified - We’re currently experiencing issues with some services due to a global AWS outage. Our team is monitoring the situation and will restore full functionality as soon as possible.

Issues with generating images

Oct <var data-var='date'> 1</var>, <var data-var='time'>06:20</var> BST Resolved - Issue has been resolved, we apologise for any inconvenience Sep <var data-var='date'>30</var>, <var data-var='time'>20:49</var> BST Investigating - Echobox is experiencing issues with generating images for articles, this impacts the article's 'Share as Image' functionality. We are currently working on a fix to resolve the issue. We apologize for any inconvenience caused.

Sep <var data-var='date'>15</var>, <var data-var='time'>09:05</var> BST Resolved - This incident has been resolved. Sep <var data-var='date'>15</var>, <var data-var='time'>08:22</var> BST Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>15</var>, <var data-var='time'>08:15</var> BST Update - Instagram is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with posting Link Sticker Stories. We have contacted Instagram and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused. Sep <var data-var='date'>15</var>, <var data-var='time'>08:09</var> BST Investigating - We are currently investigating this issue. Sep <var data-var='date'>15</var>, <var data-var='time'>08:09</var> BST Identified - Instagram is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with posting Link Sticker Stories. We have contacted Instagram and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

Instagram Link Sticker Stories are not being posted

Sep <var data-var='date'>13</var>, <var data-var='time'>19:57</var> BST Resolved - This incident has been resolved. Sep <var data-var='date'>12</var>, <var data-var='time'>12:02</var> BST Identified - Instagram is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues posting videos on Instagram. We have contacted Instagram and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

Instagram is currently experiencing issues with posting videos

Sep <var data-var='date'> 8</var>, <var data-var='time'>17:15</var> BST Resolved - This incident has been resolved. Sep <var data-var='date'> 8</var>, <var data-var='time'>16:40</var> BST Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 8</var>, <var data-var='time'>16:14</var> BST Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'> 8</var>, <var data-var='time'>15:45</var> BST Update - We are continuing to investigate this issue. Sep <var data-var='date'> 8</var>, <var data-var='time'>15:42</var> BST Update - We are continuing to investigate this issue. Sep <var data-var='date'> 8</var>, <var data-var='time'>15:42</var> BST Investigating - Echobox is experiencing issues with sharing. This could impact all networks. We are currently working on a fix to resolve the issue. We apologize for any inconvenience caused.

Aug <var data-var='date'>27</var>, <var data-var='time'>17:37</var> BST Resolved - This incident has been resolved. Aug <var data-var='date'>27</var>, <var data-var='time'>17:16</var> BST Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>27</var>, <var data-var='time'>16:59</var> BST Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>27</var>, <var data-var='time'>14:36</var> BST Investigating - TikTok is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with TikTok pages becoming disconnected from Echobox. We have contacted TikTok and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

Issues with connections to TikTok

Aug <var data-var='date'>15</var>, <var data-var='time'>11:27</var> BST Resolved - This incident has been resolved. Aug <var data-var='date'>14</var>, <var data-var='time'>12:36</var> BST Update - We are currently experiencing instability with Facebook page connections and sharing. Our engineers are working on mitigating this as soon as possible. We apologize for any inconvenience caused. We have contacted Facebook and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused. Aug <var data-var='date'>13</var>, <var data-var='time'>16:43</var> BST Identified - We are currently experiencing instability with Facebook page connections and sharing. Our engineers are working on mitigating this as soon as possible. We apologize for any inconvenience caused. We have contacted Facebook and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

Issue posting to Facebook

Aug <var data-var='date'>13</var>, <var data-var='time'>11:13</var> BST Resolved - This incident has been resolved. Aug <var data-var='date'>11</var>, <var data-var='time'>17:22</var> BST Identified - Facebook is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with posting on some pages, specifically posting images with links in the first comment. We have contacted Facebook and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

Aug <var data-var='date'> 5</var>, <var data-var='time'>10:07</var> BST Resolved - This incident has been resolved. Aug <var data-var='date'> 5</var>, <var data-var='time'>09:18</var> BST Update - We are continuing to work on a fix for this issue. Aug <var data-var='date'> 5</var>, <var data-var='time'>09:01</var> BST Identified - Echobox users may experience issues logging in. We are working on rectifying this as soon as possible. We apologize for any inconvenience caused.

Users unable to login

Jul <var data-var='date'>29</var>, <var data-var='time'>14:49</var> BST Resolved - This incident has been resolved. Jul <var data-var='date'>29</var>, <var data-var='time'>14:35</var> BST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>29</var>, <var data-var='time'>14:26</var> BST Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>29</var>, <var data-var='time'>14:22</var> BST Update - We are continuing to investigate this issue. Jul <var data-var='date'>29</var>, <var data-var='time'>14:20</var> BST Investigating - Echobox is experiencing issues with video uploads through the Echobox Social. We are currently working on a fix to resolve the issue. We apologize for any inconvenience caused.

There are problems uploading videos to Social

Jul <var data-var='date'>24</var>, <var data-var='time'>10:45</var> BST Resolved - This incident has been resolved. Jul <var data-var='date'>24</var>, <var data-var='time'>09:45</var> BST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>23</var>, <var data-var='time'>15:55</var> BST Identified - We're currently experiencing instability with WhatsApp which is affecting Echobox's ability to share to WhatsApp Channels. Our team is actively working to resolve this as quickly as possible.

WhatsApp API provider instability

Jul <var data-var='date'>19</var>, <var data-var='time'>09:21</var> BST Resolved - This incident has been resolved. Jul <var data-var='date'>19</var>, <var data-var='time'>00:07</var> BST Identified - X is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with pages being disconnected. We have contacted X and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.

X disconnection issues

Jun <var data-var='date'>13</var>, <var data-var='time'>16:07</var> BST Resolved - This incident has been resolved. Jun <var data-var='date'>13</var>, <var data-var='time'>14:02</var> BST Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>13</var>, <var data-var='time'>12:53</var> BST Investigating - Echobox is experiencing issues and our team are currently investigating. We apologise for any inconvenience caused.

Jun <var data-var='date'> 4</var>, <var data-var='time'>17:20</var> BST Resolved - This incident has been resolved. Jun <var data-var='date'> 4</var>, <var data-var='time'>16:54</var> BST Investigating - Echobox is experiencing some issues with adding articles and populating editions. We are actively investigating this issue now. We apologise for any inconvenience caused.

Investigating issue

Jun <var data-var='date'> 3</var>, <var data-var='time'>00:25</var> BST Resolved - This incident has been resolved. Jun <var data-var='date'> 2</var>, <var data-var='time'>16:35</var> BST Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 2</var>, <var data-var='time'>11:20</var> BST Identified - Twitter is currently experiencing API difficulties which may lead to some issues with posting. We have identified the issue and working to get this resolved.

Is Echobox down?

Echobox status is UP

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Investigating Issue

Meta Outage

Instagram errors

Echobox Services, Components and Regions

Recent Echobox events

Investigating Issue

Meta Outage

Instagram errors

Facebook Video Upload Outage

Instagram Video Upload Issue

Echobox is experiencing problems sharing