THIS IS A SCHEDULED EVENT Oct <var data-var='date'>25</var>, <var data-var='time'>02:00</var> - <var data-var='time'>10:00</var> UTC Oct <var data-var='date'> 1</var>, <var data-var='time'>18:14</var> UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-10-25 02:00 UTC End: 2026-10-25 10:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

[Colombia][PSE] Scheduled maintenance

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>19</var>, <var data-var='time'>06:00</var> - <var data-var='time'>07:30</var> UTC Sep <var data-var='date'>18</var>, <var data-var='time'>18:24</var> UTC Scheduled - Payment method(s): All Country: All Countries Start: 2026-10-19 06:00 UTC End: 2026-10-19 07:30 UTC Impact: During this planned platform upgrade, brief service interruptions of less than five minutes may occur, affecting all payment types in the High Tickets, Local Latam and Cross-border operations.

[All Countries][Payments API] Planned Platform Upgrade

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>16</var>, <var data-var='time'>03:00</var> - <var data-var='time'>08:00</var> UTC Oct <var data-var='date'> 1</var>, <var data-var='time'>18:14</var> UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-10-16 03:00 UTC End: 2026-10-16 08:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>15</var>, <var data-var='time'>03:00</var> - <var data-var='time'>08:00</var> UTC Oct <var data-var='date'> 1</var>, <var data-var='time'>18:14</var> UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-10-15 03:00 UTC End: 2026-10-15 08:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>14</var>, <var data-var='time'>01:00</var> - <var data-var='time'>03:00</var> UTC Sep <var data-var='date'>30</var>, <var data-var='time'>12:57</var> UTC Scheduled - Payment method(s): PagoEfectivo Country: Peru Start: 2026-10-14 01:00 UTC End: 2026-10-14 03:00 UTC Impact: We would like to inform you about a scheduled maintenance in Peru, affecting PagoEfectivo. During this window, payment creation and payment confirmation via PagoEfectivo may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

[Peru][PagoEfectivo] Scheduled maintenance

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>12</var>, <var data-var='time'>03:00</var> - <var data-var='time'>08:00</var> UTC Oct <var data-var='date'> 1</var>, <var data-var='time'>18:14</var> UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-10-12 03:00 UTC End: 2026-10-12 08:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>11</var>, <var data-var='time'>03:00</var> - <var data-var='time'>08:00</var> UTC Sep <var data-var='date'>30</var>, <var data-var='time'>18:16</var> UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-10-11 03:00 UTC End: 2026-10-11 08:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

[Colombia][PSE] Scheduled maintenance - Part 1

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>8</var>, <var data-var='time'>03:30</var> - <var data-var='time'>08:00</var> UTC Sep <var data-var='date'>30</var>, <var data-var='time'>17:51</var> UTC Scheduled - Payment method(s): SPEI Country: Mexico Start: 2026-10-08 03:30 UTC End: 2026-10-08 08:00 UTC Impact: We would like to inform you about a scheduled maintenance in Mexico, affecting SPEI. During this window, payment creation, payment confirmation and payouts via SPEI may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

[Mexico][SPEI] Scheduled maintenance

Oct <var data-var='date'> 5</var>, <var data-var='time'>09:30</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 5</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 5</var>, <var data-var='time'>03:53</var> UTC Scheduled - Payment method(s): Cards (Credit/Debit) Country: Colombia Start: 2026-10-05 08:00 UTC End: 2026-10-05 09:30 UTC Impact: No service disruption is anticipated during this maintenance window.

[Colombia][Bre-B] Scheduled maintenance

Oct <var data-var='date'> 4</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 4</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>17</var>, <var data-var='time'>16:57</var> UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-10-04 02:00 UTC End: 2026-10-04 10:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Oct <var data-var='date'> 2</var>, <var data-var='time'>20:18</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 2</var>, <var data-var='time'>18:36</var> UTC Monitoring - Payment method(s): Bank Transfer Country: Nigeria Impact: We are experiencing issues processing Bank Transfer payments in Nigeria due to an issue with an external partner. Our teams are actively working with them to restore the service.

[Nigeria][Bank Transfer] Payment processing degradation

Sep <var data-var='date'>29</var>, <var data-var='time'>22:20</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>20:11</var> UTC Identified - Payment method(s): E-Wallet Country: Colombia Impact: We have identified an issue affecting E-Wallet transactions in Colombia, leading to processing degradation. Our teams are actively working with our partners to restore full service.

[Colombia][E-Wallet] Payment processing degradation

Sep <var data-var='date'>28</var>, <var data-var='time'>10:01</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>28</var>, <var data-var='time'>05:10</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>27</var>, <var data-var='time'>10:42</var> UTC Scheduled - Payment method(s): e-Wallet Country: Colombia Start: 2026-09-28 05:10 UTC End: 2026-09-28 10:00 UTC Impact: Scheduled maintenance by an external provider may cause intermittent service degradation for Bre-B transactions. Other payment methods in Colombia will remain unaffected. Normal operations are expected to resume immediately following the completion of the maintenance.

[Colombia][Bre-b] Scheduled maintenance

Sep <var data-var='date'>28</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>28</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>24</var>, <var data-var='time'>20:47</var> UTC Scheduled - Payment method(s): Cards Country: Ecuador Start: 2026-09-28 05:00 UTC End: 2026-09-28 10:00 UTC Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards. During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

[Ecuador][Cards] Scheduled maintenance

Sep <var data-var='date'>28</var>, <var data-var='time'>09:01</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>28</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>27</var>, <var data-var='time'>03:26</var> UTC Scheduled - Payment method(s): OXXO Pay Country: Mexico Start: 2026-09-28 08:00 UTC End: 2026-09-28 09:00 UTC Impact: Scheduled maintenance by an external provider is planned, affecting OXXO Pay services in Mexico. During the maintenance window, in-store reference payments for OXXO Pay may be partially or fully unavailable, potentially delaying or preventing payment confirmation. Normal operations are expected to resume immediately following the completion of the maintenance.

[Mexico][OXXO] Scheduled maintenance

Sep <var data-var='date'>28</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>28</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>26</var>, <var data-var='time'>11:36</var> UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-09-28 06:00 UTC End: 2026-09-28 09:00 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

[Colombia][PSE] Scheduled maintenance - PART 2

Sep <var data-var='date'>28</var>, <var data-var='time'>07:45</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>28</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>26</var>, <var data-var='time'>11:36</var> UTC Scheduled - Payment method(s): Cards Country: Ecuador Start: 2026-09-28 07:00 UTC End: 2026-09-28 07:45 UTC Impact: We would like to inform you about a scheduled maintenance in Ecuador, affecting Cards. During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep <var data-var='date'>27</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>27</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>26</var>, <var data-var='time'>11:36</var> UTC Scheduled - Payment method(s): Cards Country: Argentina Start: 2026-09-27 05:30 UTC End: 2026-09-27 08:00 UTC Impact: We would like to inform you about a scheduled maintenance in Argentina, affecting Cards. During this window, payment creation and payment confirmation via Cards may present intermittent failures and declines. Normal operations are expected to resume right after the maintenance is completed.

[Argentina][Cards] Scheduled maintenance

Sep <var data-var='date'>27</var>, <var data-var='time'>03:10</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>27</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>26</var>, <var data-var='time'>11:35</var> UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-09-27 03:00 UTC End: 2026-09-28 03:10 UTC Impact: We would like to inform you about a scheduled maintenance in Colombia, affecting PSE. During this window, payment creation and payment confirmation via PSE may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

[Colombia][PSE] Scheduled maintenance - PART 1

Sep <var data-var='date'>26</var>, <var data-var='time'>12:40</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>26</var>, <var data-var='time'>12:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>24</var>, <var data-var='time'>20:43</var> UTC Scheduled - Payment method(s): SPEI Country: Mexico Start: 2026-09-26 12:30 UTC End: 2026-09-26 12:40 UTC Impact: We would like to inform you about a scheduled maintenance in Mexico, affecting SPEI. During this window, payment creation, payment confirmation and payouts via SPEI may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep <var data-var='date'>25</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>25</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>21</var>, <var data-var='time'>19:27</var> UTC Scheduled - Payment method(s): FawryPay Country: Egypt Start: 2026-09-25 00:00 UTC End: 2026-09-25 05:00 UTC Impact: We would like to inform you about a scheduled maintenance in Egypt. During this window, payment creation and payment confirmation via Fawry may present failures and declines. Normal operations are expected to resume right after the maintenance is completed.

[Egypt][FawryPay] Scheduled maintenance

Sep <var data-var='date'>24</var>, <var data-var='time'>16:15</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>24</var>, <var data-var='time'>16:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>24</var>, <var data-var='time'>14:16</var> UTC Scheduled - Payment method(s): Safety Pay Country: Peru Start: 2026-09-24 16:00 UTC End: 2026-09-24 16:15 UTC Impact: We would like to inform you about a scheduled maintenance in Peru, affecting SafetyPay. During this window, payment creation and payment confirmation via SafetyPay may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

[Peru][Safety Pay] Scheduled maintenance

Sep <var data-var='date'>24</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>24</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>23</var>, <var data-var='time'>19:50</var> UTC Scheduled - Payment method(s): SPEI Country: Mexico Start: 2026-09-24 04:00 UTC End: 2026-09-24 06:00 UTC Impact: We would like to inform you about a scheduled maintenance in Mexico, affecting SPEI. During this window, payment creation, payment confirmation and payouts via SPEI may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

Sep <var data-var='date'>24</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>24</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>22</var>, <var data-var='time'>14:24</var> UTC Scheduled - Payment method(s): SPEI Country: Mexico Start: 2026-09-24 03:00 UTC End: 2026-09-24 05:00 UTC Impact: We would like to inform you about a scheduled maintenance in Mexico, affecting SPEI. During this window, payment creation, payment confirmation and payouts via SPEI may present intermittent failures and declines. Normal operations are expected to resume right after the maintenance is completed.

Sep <var data-var='date'>23</var>, <var data-var='time'>23:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>23</var>, <var data-var='time'>21:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>22</var>, <var data-var='time'>14:24</var> UTC Scheduled - Payment method(s): Cards Country: Nigeria Start: 2026-09-23 21:30 UTC End: 2026-09-23 23:00 UTC Impact: We would like to inform you about a scheduled maintenance in Nigeria, affecting Cards. During this window, payment creation and payment confirmation via Cards may present intermittent delays and failures. Normal operations are expected to resume right after the maintenance is completed.

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EBANX status is UP

Lastest published events

[Colombia][Bre-B] Scheduled maintenance

[Colombia][PSE] Scheduled maintenance

[Nigeria][Bank Transfer] Payment processing degradation

EBANX Services, Components and Regions

Recent EBANX events

[Colombia][PSE] Scheduled maintenance

[All Countries][Payments API] Planned Platform Upgrade

[Colombia][PSE] Scheduled maintenance

[Colombia][PSE] Scheduled maintenance

[Peru][PagoEfectivo] Scheduled maintenance

[Colombia][PSE] Scheduled maintenance