THIS IS A SCHEDULED EVENT Jun <var data-var='date'>8</var>, <var data-var='time'>06:00</var> - <var data-var='time'>06:20</var> UTC May <var data-var='date'>11</var>, <var data-var='time'>15:30</var> UTC Scheduled - Payment method(s): PIX Country: Brazil Start: 2026-06-08 06:00 UTC End: 2026-06-08 06:20 UTC Impact: Planned maintenance by an external provider is scheduled to improve PIX services. During the 20-minute window, all PIX operations (Pay-in, Pay-out, Payments, and Refunds) may experience temporary unavailability.

[Brazil][PIX] Scheduled maintenance for PIX services (Pay-in, Pay-out, Payments, and Refunds)

THIS IS A SCHEDULED EVENT May <var data-var='date'>25</var>, <var data-var='time'>06:00</var> - <var data-var='time'>09:00</var> UTC May <var data-var='date'>21</var>, <var data-var='time'>14:24</var> UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-05-25 06:00 UTC End: 2026-05-25 09:00 UTC Impact: We would like to inform you about a scheduled maintenance on the PSE payment processing infrastructure in Colombia. Despite all contingency measures, it is possible that occasional intermittencies or temporary rejections may occur in PSE transaction processing during this window.

[Colombia][PSE] Scheduled maintenance

THIS IS A SCHEDULED EVENT May <var data-var='date'>24</var>, <var data-var='time'>02:00</var> - <var data-var='time'>10:00</var> UTC May <var data-var='date'> 8</var>, <var data-var='time'>14:52</var> UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-05-24 02:00 UTC End: 2026-05-24 10:00 UTC Impact: PSE (Bank Transfer) payment processing may experience intermittent degradation, potentially leading to transaction rejections during the maintenance window.

[Colombia][Bank Transfer] PSE Scheduled maintenance

May <var data-var='date'>23</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>23</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>18:31</var> UTC Scheduled - Payment method: SPEI (instant payment) Country: Mexico Start (UTC): 2026-05-23 06:00 AM End (UTC): 2026-05-23 10:00 AM Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.

[PayOuts] [Mexico] SPEI Scheduled maintenance

May <var data-var='date'>22</var>, <var data-var='time'>15:30</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>22</var>, <var data-var='time'>15:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>22</var>, <var data-var='time'>13:42</var> UTC Scheduled - Payment method(s): G-Cash, PayMaya and QRPH Country: Philippines Start: 2026-05-22 15:00 UTC End: 2026-05-22 15:30 UTC Impact: We would like to inform you about a scheduled maintenance activity on the BancNet local processing network. During this brief 30-minute window, local services including G-Cash, PayMaya and QRPH payments will be temporarily unavailable. Services are expected to be fully restored as soon as the maintenance is completed.

[Philippines][BancNet] Scheduled maintenance

May <var data-var='date'>19</var>, <var data-var='time'>05:10</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>19</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 5</var>, <var data-var='time'>16:28</var> UTC Scheduled - Payment method(s): Cards (credit/debit) Country: Colombia Start: 2026-05-19 05:00 UTC End: 2026-05-19 05:10 UTC Impact: A scheduled update for an external provider may cause temporary unavailability for card payments in Colombia for approximately 10 minutes. Transactions attempted during this period may need to be retried.

[Colombia][Cards] Scheduled update for card processing

May <var data-var='date'>19</var>, <var data-var='time'>04:15</var> UTC Resolved - Services are now operating normally. We will continue to monitor the stability of transactions. May <var data-var='date'>18</var>, <var data-var='time'>22:28</var> UTC Monitoring - Payment method: Pagosnet Country: Bolivia Impact: We have identified the cause of intermittent timeouts and increased failure rates affecting Pagosnet transactions. Our teams are actively working with our partners to resolve the issue and restore normal processing performance. Merchants may experience delayed responses or unsuccessful payment attempts.

[Bolivia][Pagosnet] Payment processing partial degradation

May <var data-var='date'>19</var>, <var data-var='time'>00:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>18</var>, <var data-var='time'>23:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>18</var>, <var data-var='time'>21:17</var> UTC Update - We will be undergoing scheduled maintenance during this time. May <var data-var='date'>18</var>, <var data-var='time'>21:15</var> UTC Scheduled - Payment method(s): Capitec Pay Country: South Africa Start: 2026-05-18 23:00 UTC End: 2026-05-19 00:00 UTC Impact: We would like to inform you about a scheduled maintenance on one of our partners, Capitec. This is an issuer maintenance that will only affect transactions utilizing Capitec services, including Capitec Pay, as well as credit and debit cards issued by them. Despite all EBANX contingency measures, occasional intermittencies or eventual rejections may occur for these specific Capitec payment methods during the window.

[South Africa][Capitec] Scheduled maintenance

May <var data-var='date'>18</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>18</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>15</var>, <var data-var='time'>14:45</var> UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-05-18 03:00 UTC End: 2026-05-18 09:00 UTC Impact: PSE (Bank Transfer) payment processing may experience intermittent degradation, potentially leading to transaction rejections during the maintenance window.

May <var data-var='date'>17</var>, <var data-var='time'>11:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>17</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 6</var>, <var data-var='time'>13:46</var> UTC Scheduled - Payment method: DEBIN Country: Argentina Start: May 17th 5:00 UTC End: May 17th 11:00 UTC Impact: Merchants will be able to create payouts during this window, but EBANX will withhold the process until the partner's maintenance is over. After this period, the payouts created during the maintenance window will be processed normally.

[Payout][Argentina] DEBIN Maintenance

May <var data-var='date'>17</var>, <var data-var='time'>05:30</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>17</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>15</var>, <var data-var='time'>19:31</var> UTC Scheduled - Payment method(s): Instant Transfers Country: Peru Start: 2026-05-17 04:00 UTC End: 2026-05-17 05:30 UTC Impact: Merchants can create payouts normally. The partner will remain operational with some intermittency, during this period. EBANX will safely withhold the processing until the maintenance concludes, and then process all queued payouts normally.

[Peru][Payouts] Instant Transfers Scheduled maintenance

May <var data-var='date'>17</var>, <var data-var='time'>04:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>17</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>15</var>, <var data-var='time'>23:38</var> UTC Update - We will be undergoing scheduled maintenance during this time. May <var data-var='date'>15</var>, <var data-var='time'>23:37</var> UTC Scheduled - Payment method(s): All Capitec Services Country: South Africa Start: 2026-05-17 01:00 UTC End: 2026-05-17 04:00 UTC Impact: We would like to inform you about a scheduled maintenance on one of our partners, Capitec. This is an issuer maintenance that will only affect transactions utilizing Capitec services, including Capitec Pay, as well as credit and debit cards issued by them. Despite all EBANX contingency measures, occasional intermittencies or eventual rejections may occur for these specific Capitec payment methods during the window.

May <var data-var='date'>15</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>15</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>13</var>, <var data-var='time'>11:56</var> UTC Scheduled - Payment method(s): Fawry Pay Country: Egypt Start: 2026-05-15 02:00 UTC End: 2026-05-15 05:00 UTC Impact: During planned maintenance by an external provider, Fawry payment services may experience temporary unavailability or intermittent disruptions.

[Egypt][Fawry] Scheduled maintenance

May <var data-var='date'>14</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>14</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 8</var>, <var data-var='time'>19:51</var> UTC Scheduled - Payment method(s): SPEI (PayIn and PayOut) Country: Mexico Start: 2026-05-14 02:00 UTC End: 2026-05-14 08:00 UTC Impact: SPEI PayIn and PayOut transactions will be unavailable during the maintenance window.

[Mexico][SPEI] Scheduled maintenance for payment processing

May <var data-var='date'>12</var>, <var data-var='time'>06:30</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>12</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 9</var>, <var data-var='time'>12:35</var> UTC Scheduled - Payment method(s): All payment methods Country: All Countries Start: May 12th 06:00 AM UTC End: May 12th 06:30 AM UTC Impact: We will be performing a scheduled platform infrastructure update affecting EBANX services. While the maintenance window is 30 minutes, a brief period of service unavailability, lasting less than 1 minute, is anticipated.

[Cross-Border Operations] Scheduled Infrastructure Update

May <var data-var='date'>11</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>11</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 8</var>, <var data-var='time'>19:44</var> UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-05-11 03:00 UTC End: 2026-05-11 09:00 UTC Impact: PSE (Bank Transfer) payment processing may experience intermittent degradation, potentially leading to transaction rejections during the maintenance window.

May <var data-var='date'>10</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>10</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 5</var>, <var data-var='time'>16:11</var> UTC Scheduled - Payment method(s): PSE Country: Colombia Start: 2026-05-10 02:00 UTC End: 2026-05-10 10:00 UTC Impact: PSE (Bank Transfer) payment processing may experience intermittent degradation, potentially leading to transaction rejections during the maintenance window.

May <var data-var='date'>10</var>, <var data-var='time'>03:29</var> UTC Resolved - Communication intermittencies have been resolved, and transaction conversion has returned to expected levels. May <var data-var='date'> 9</var>, <var data-var='time'>21:30</var> UTC Investigating - We remain in close contact with our partner, Nequi, who is actively investigating and working on a fix for the intermittent E-Wallet transaction failures. While we do not have an ETA for full restoration yet, we are monitoring their progress and will keep this page updated. May <var data-var='date'> 9</var>, <var data-var='time'>19:41</var> UTC Identified - Payment method(s): E-Wallet Country: Colombia Impact: Our partner payment provider for E-Wallet transactions in Colombia is currently experiencing service degradation, resulting in intermittent failures in the payment flow. Our team is actively monitoring the situation and working closely with the provider to restore normal operations as soon as possible.

[Colombia][E-Wallet] Payment processing degradation

May <var data-var='date'> 9</var>, <var data-var='time'>10:01</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 9</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 8</var>, <var data-var='time'>19:45</var> UTC Scheduled - Payment method(s): SPEI (PayIn and PayOut) Country: Mexico Start: 2026-05-09 06:00 UTC End: 2026-05-09 10:00 UTC Impact: Brief intermittencies may occur for SPEI transactions during planned platform improvements.

[Mexico][SPEI] Scheduled maintenance

May <var data-var='date'> 9</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 9</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 8</var>, <var data-var='time'>12:45</var> UTC Scheduled - Payment method(s): SPEI (PayIn and PayOut) Country: Mexico Start: 2026-05-09 06:00 UTC End: 2026-05-09 10:00 UTC Impact: During this planned infrastructure update, SPEI PayIn and PayOut transactions may experience brief intermittencies.

[Mexico][SPEI] Scheduled maintenance for platform improvements

May <var data-var='date'> 9</var>, <var data-var='time'>05:04</var> UTC Resolved - Communication intermittencies have been resolved, and transaction conversion has returned to expected levels. May <var data-var='date'> 9</var>, <var data-var='time'>03:56</var> UTC Monitoring - Payment method(s): E-Wallet Country: Colombia Impact: The previously resolved service disruption has reoccurred and may affect E-Wallet transactions in Colombia. Our provider is actively working on stabilization. Further updates will follow.

May <var data-var='date'> 9</var>, <var data-var='time'>03:06</var> UTC Resolved - Communication intermittencies have been resolved, and transaction conversion has returned to expected levels. May <var data-var='date'> 9</var>, <var data-var='time'>02:45</var> UTC Monitoring - E-Wallet transactions are gradually returning to normal levels. We are actively monitoring the service for full stability. May <var data-var='date'> 9</var>, <var data-var='time'>00:24</var> UTC Identified - Payment method(s): E-Wallet Country: Colombia Impact: Our partner payment provider for E-Wallet transactions in Colombia is currently experiencing service degradation, resulting in intermittent failures in the payment flow. Our team is actively monitoring the situation and working closely with the provider to restore normal operations as soon as possible.

May <var data-var='date'> 9</var>, <var data-var='time'>00:07</var> UTC Resolved - Payment method(s): E-Wallet Country: Brazil Impact: The issue affecting E-Wallet transactions has been resolved, and services are now operating normally. May <var data-var='date'> 8</var>, <var data-var='time'>23:17</var> UTC Monitoring - Payment method(s): Nupay Country: Brazil Impact: We are currently monitoring intermittent processing issues affecting NuPay transactions. Transactions may still experience intermittent failures or delays during this period. We will provide further updates as more information becomes available.

[Brazil][Nupay] Intermittent processing issues

May <var data-var='date'> 8</var>, <var data-var='time'>13:30</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'> 8</var>, <var data-var='time'>10:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 7</var>, <var data-var='time'>18:52</var> UTC Scheduled - Payment method(s): Cards Country: Guatemala Start: 2026-05-08 10:00 UTC End: 2026-05-08 13:30 UTC Impact: An external provider is performing scheduled maintenance. Card payment processing may experience intermittent degradation, including a brief service interruption of up to 3 minutes, during the maintenance window.

[Guatemala][Cards] Scheduled maintenance for card processing

May <var data-var='date'> 8</var>, <var data-var='time'>01:59</var> UTC Resolved - Services are now operating normally. We will continue to monitor the stability of transactions. May <var data-var='date'> 8</var>, <var data-var='time'>01:32</var> UTC Update - MPConnect is still working on it. May <var data-var='date'> 8</var>, <var data-var='time'>01:24</var> UTC Update - MPconnect is facing degradation due to AWS cloud provider instability May <var data-var='date'> 8</var>, <var data-var='time'>00:42</var> UTC Investigating - We are currently investigating service instability with the MPConnect e-wallet.

Is EBANX down?

EBANX status is UP

Lastest published events

[PayOuts] [Mexico] SPEI Scheduled maintenance

[Philippines][BancNet] Scheduled maintenance

[Colombia][Cards] Scheduled update for card processing

EBANX Services, Components and Regions

Recent EBANX events

[Brazil][PIX] Scheduled maintenance for PIX services (Pay-in, Pay-out, Payments, and Refunds)

[Colombia][PSE] Scheduled maintenance

[Colombia][Bank Transfer] PSE Scheduled maintenance

[PayOuts] [Mexico] SPEI Scheduled maintenance

[Philippines][BancNet] Scheduled maintenance

[Colombia][Cards] Scheduled update for card processing

Get your FREE account now,
5 monitors included!

Is EBANX down?

EBANX status is UP

Lastest published events

[PayOuts] [Mexico] SPEI Scheduled maintenance

[Philippines][BancNet] Scheduled maintenance

[Colombia][Cards] Scheduled update for card processing

EBANX Services, Components and Regions

Recent EBANX events

[Brazil][PIX] Scheduled maintenance for PIX services (Pay-in, Pay-out, Payments, and Refunds)

[Colombia][PSE] Scheduled maintenance

[Colombia][Bank Transfer] PSE Scheduled maintenance

[PayOuts] [Mexico] SPEI Scheduled maintenance

[Philippines][BancNet] Scheduled maintenance

[Colombia][Cards] Scheduled update for card processing

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!