Oct <var data-var='date'> 5</var>, <var data-var='time'>09:26</var> PDT Resolved - UPS Mail Innovations API error rates have returned to normal levels. Oct <var data-var='date'> 5</var>, <var data-var='time'>07:21</var> PDT Monitoring - We are experiencing elevated error rates from the UPS Mail Innovations APIs. Failed requests should be retried.

UPS Mail Innovations: Elevated error rate from UPS Mail Innovations APIs

Sep <var data-var='date'>24</var>, <var data-var='time'>22:00</var> PDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>24</var>, <var data-var='time'>18:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>23</var>, <var data-var='time'>12:41</var> PDT Update - We will be undergoing scheduled maintenance during this time. Sep <var data-var='date'>23</var>, <var data-var='time'>11:45</var> PDT Scheduled - USPS will perform scheduled API maintenance beginning Thursday, September 24 at 9:00 PM ET (6:00 PM PT) and concluding Friday, September 25 at 1:00 AM ET (10:00 PM PT). During this window, EasyPost customers may experience intermittent service degradation, including increased latency or brief disruptions when purchasing USPS domestic and international shipping labels. USPS rating and pricing services are not expected to be affected.

Scheduled USPS API Maintenance

Sep <var data-var='date'>23</var>, <var data-var='time'>04:33</var> PDT Resolved - Issue was resolved and API operations are restored Sep <var data-var='date'>23</var>, <var data-var='time'>03:06</var> PDT Identified - We are aware of issues affecting a subset of customers purchasing labels using USPS Ship. We are in contact with USPS to resolve the issue.

Issues with a subset of USPS Ship buy interactions

Sep <var data-var='date'>20</var>, <var data-var='time'>15:19</var> PDT Resolved - USPS Ship services have recovered. Rating and shipping requests are now completing successfully. Sep <var data-var='date'>20</var>, <var data-var='time'>14:49</var> PDT Monitoring - USPS has begun deploying a fix and we are monitoring our systems closely for recovery of USPS Ship. Next update within the hour, or sooner as recovery is confirmed Sep <var data-var='date'>20</var>, <var data-var='time'>13:59</var> PDT Update - USPS Ship requests continue to fail the majority of the time due to a USPS-side issue. USPS is testing a fix, but no ETA on resolution provided. Next update in 60 minutes, or sooner if anything changes. Sep <var data-var='date'>20</var>, <var data-var='time'>13:15</var> PDT Update - USPS Ship services remain affected. USPS Ship requests continue to fail the majority of the time. USPS has confirmed they are actively working on a fix, but no estimated resolution time is available yet. Next update within 45 minutes, or sooner if anything changes. Sep <var data-var='date'>20</var>, <var data-var='time'>12:25</var> PDT Update - No change to report at this time. USPS Ship services are still affected. USPS has not yet resolved the invalid rate data on their side, so USPS Ship dependent requests continue to fail the majority of the time.   We'll share our next update within 45 minutes, or sooner if anything changes. Sep <var data-var='date'>20</var>, <var data-var='time'>11:41</var> PDT Update - We've deployed and verified a fix on our side that reduce the blast radius of this issue. Shipment and rate requests that include USPS Ship along side other carriers are now succeeding normally. USPS Ship service remain affected. USPS Ship is still returning invalid rate data, so requests that require USPS Ship may continue to fail until USPS Ship resolves the issue on their side. We remain in active contact with USPS Ship on the underlying problem. What you may experience: Non-USPS requests should be working normally. Requests that depend on USPS Ship may still fail. A specific restoration time from USPS Ship is not yet available. We'll provide our next update within 30 minutes, or sooner as the situation changes. Sep <var data-var='date'>20</var>, <var data-var='time'>10:44</var> PDT Update - The errors affecting USPS services are caused by an issue on USPS's side, which USPS is actively working to resolve. We are in active contact with them as they work to restore normal service. What you may experience: Requests to USPS services may fail or return errors until USPS resolves the issue. Other carriers and services are unaffected. A specific restoration time is not yet available from USPS. We will update as soon as we have one, and no later than our next scheduled update in 30 minutes. Sep <var data-var='date'>20</var>, <var data-var='time'>10:12</var> PDT Identified - We have identified the cause of the elevated errors affecting USPS services. The issue is related to an ongoing USPS maintenance rollout, and we've communicated to them that we are seeing elevated errors. They are investigating to determine if they should rollback or extend the window. Sep <var data-var='date'>20</var>, <var data-var='time'>09:55</var> PDT Investigating - We are aware of an issue affecting USPS services, where some requests may be returning errors. We have confirmed the problem and our team is actively investigating.

Elevated errors with USPS Services

Aug <var data-var='date'>28</var>, <var data-var='time'>21:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>28</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>29</var>, <var data-var='time'>16:05</var> PDT Scheduled - On August 28, 2026, starting at 8:00 PM Pacific Time (PDT), we will be performing routine maintenance on parts of our infrastructure. This maintenance window will last up to one hour. During this period, services—including shipment rating and label purchasing—may experience intermittent slowness or brief disruptions. Affected requests will automatically retry, ensuring zero data loss.

Planned Systems Maintenance For Easypost Services

Aug <var data-var='date'>27</var>, <var data-var='time'>10:40</var> PDT Resolved - All systems have returned to normal and APIs are fully functional again. Aug <var data-var='date'>27</var>, <var data-var='time'>10:26</var> PDT Identified - We encountered a brief degradation of the Core APIs during a deployment. The change in question has been rolled back and API stability is improving.

Degraded API

Aug <var data-var='date'>21</var>, <var data-var='time'>21:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>21</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>28</var>, <var data-var='time'>15:49</var> PDT Scheduled - On August 21, 2026, starting at 8:00 PM Pacific Time (PDT), we will be performing routine maintenance on parts of our infrastructure. This maintenance window will last up to one hour. During this period, services—including shipment rating and label purchasing—may experience intermittent slowness or brief disruptions. Affected requests will automatically retry, ensuring zero data loss.

Aug <var data-var='date'>14</var>, <var data-var='time'>23:00</var> PDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>14</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>27</var>, <var data-var='time'>13:37</var> PDT Scheduled - On August 14, 2026, starting at 8:00 PM Pacific Time (PDT), we will be performing routine maintenance on parts of our infrastructure. This maintenance window will last up to three hours. During this period, services—including shipment rating and label purchasing—may experience intermittent slowness or brief disruptions. Affected requests will automatically retry, ensuring zero data loss. However, please note that a complete service outage will occur between approximately 8:30 PM and 9:00 PM PDT (30 Minutes).

Planned System Maintenance For Easypost Services

Jul <var data-var='date'>23</var>, <var data-var='time'>15:26</var> PDT Resolved - This incident is resolved. EasyPost services are fully operational. Any data delayed during the incident has been processed. Jul <var data-var='date'>23</var>, <var data-var='time'>14:36</var> PDT Update - EasyPost services remain fully operational and system-wide error rates are at normal levels. The tracking and reporting data that was delayed during the incident is continuing to catch up as the backlog clears. We are actively monitoring its progress and will confirm once all delayed data has fully processed. Thank you for your continued patience. Jul <var data-var='date'>23</var>, <var data-var='time'>12:21</var> PDT Update - Network connectivity to our data centers has been fully restored, EasyPost services are operating normally, and system-wide error rates have recovered to normal levels. This disruption was caused by a connectivity issue at our hosting provider, which has since been resolved. EasyPost Engineering will continue to monitor and resolve any effects of the outage. Note that tracking and reporting data may lag due to a backlog of work being processed. Jul <var data-var='date'>23</var>, <var data-var='time'>11:55</var> PDT Update - We are continuing to monitor for any further issues. Jul <var data-var='date'>23</var>, <var data-var='time'>11:54</var> PDT Update - Carrier services are starting to recover. Jul <var data-var='date'>23</var>, <var data-var='time'>11:29</var> PDT Monitoring - We are starting to see improved service connectivity in our primary data center. We will continue to monitor and update the status as the situation evolves. Jul <var data-var='date'>23</var>, <var data-var='time'>11:13</var> PDT Update - EasyPost's hosting provider has notified us that they have identified key network connectivity issues and are hoping to have an update in the next 30 minutes. In the meantime, EasyPost Engineering continues to work on restoring individual services via our fallback data center. We will update the status in the next 30 minutes -- both to update on our service restoration and the overall networking health of our primary data center. Jul <var data-var='date'>23</var>, <var data-var='time'>11:08</var> PDT Update - We continue to work on restoring selected EasyPost services via our fallback data center. As we address the most critical services, this should address global error rates in addition to restoring the functionality provided by those services. Jul <var data-var='date'>23</var>, <var data-var='time'>10:53</var> PDT Update - The ongoing connectivity issue with our hosting provider is still affecting EasyPost services. The provider has confirmed the issue and is actively working to resolve it. During this time, customers may experience errors or failed requests ("service unavailable") when using the EasyPost API and dashboard While waiting for our hosting provider to restore network connectivity to our services, EasyPost is working on bringing selected services back online via our fallback data center. Jul <var data-var='date'>23</var>, <var data-var='time'>09:37</var> PDT Identified - The service disruptions affecting EasyPost are caused by an ongoing connectivity issue with our hosting provider. The provider has confirmed the issue and is actively working to resolve it. During this time, customers may experience errors or failed requests ("service unavailable") when using the EasyPost API and dashboard Because resolution depends on our hosting provider's recovery, we do not yet have an estimated time to restoration. Our team is actively monitoring and will restore full service as soon as connectivity is recovered. We will post another update within 60 minutes, or sooner if the situation changes. Jul <var data-var='date'>23</var>, <var data-var='time'>09:27</var> PDT Update - We are continuing to engage with our hosting provider as they investigate connectivity issues to our primary data center. Jul <var data-var='date'>23</var>, <var data-var='time'>08:58</var> PDT Update - We are working with our hosting provider as they investigate connectivity issues to our primary data center. Jul <var data-var='date'>23</var>, <var data-var='time'>08:42</var> PDT Update - We are continuing to investigate the issue and will continue to update this page as we have additional information. Jul <var data-var='date'>23</var>, <var data-var='time'>08:36</var> PDT Update - EasyPost is experiencing an internal networking issue that is impacting all operations. We are still investigating. Jul <var data-var='date'>23</var>, <var data-var='time'>07:57</var> PDT Investigating - We are investigating the root cause of this issue.

EasyPost is experiencing internet connectivity issues and is investigating

Jul <var data-var='date'>22</var>, <var data-var='time'>17:36</var> PDT Resolved - UPS DAP operations have fully recovered. Customers using EasyPost-provided UPS (DAP) accounts can once again request UPS rates and create UPS shipments without issue. UPS BYOA accounts and other carriers operated normally. We appreciate your patience while we worked with UPS to resolve this issue. Jul <var data-var='date'>22</var>, <var data-var='time'>17:17</var> PDT Update - We are continuing to work toward full recovery of UPS DAP operations. Some customers using EasyPost-provided UPS (DAP) accounts may still experience errors while we complete the final steps to restore service. We are monitoring closely and will confirm once fully resolved. UPS BYOA accounts and other carriers continue to operate normally. Jul <var data-var='date'>22</var>, <var data-var='time'>16:20</var> PDT Monitoring - UPS has implemented a fix and UPS DAP operations are recovering. We are monitoring to confirm full stability. UPS BYOA accounts continue to operate normally. Jul <var data-var='date'>22</var>, <var data-var='time'>15:07</var> PDT Identified - The issue has been identified as an elevated error rate from UPS APIs for all UPS DAP operations. UPS DAP accounts are experiencing an outage. UPS BYOA accounts are now operating normally. Jul <var data-var='date'>22</var>, <var data-var='time'>14:07</var> PDT Investigating - We're experiencing reduced performance and increased authentication errors. We are currently investigating the issue.

UPS: Reduced Performance and Elevated Error Rates

Jul <var data-var='date'> 9</var>, <var data-var='time'>11:28</var> PDT Resolved - All API operations have returned to normal. Jul <var data-var='date'> 9</var>, <var data-var='time'>11:24</var> PDT Identified - The issue has been identified and are working on resolving it. Jul <var data-var='date'> 9</var>, <var data-var='time'>11:20</var> PDT Update - We are continuing to investigate this issue. Jul <var data-var='date'> 9</var>, <var data-var='time'>11:18</var> PDT Investigating - We are experiencing degrading API performance. We are investigating root cause.

Degraded API Performance

Jul <var data-var='date'> 8</var>, <var data-var='time'>17:43</var> PDT Resolved - UPS operations have returned to normal.  Some impacted customers may need to re-authenticate their BYOA accounts. See https://support.easypost.com/hc/en-us/articles/26635027512717-UPS-OAuth-2-0-Update#:~:text=Account%20Authorization for more details. Jul <var data-var='date'> 8</var>, <var data-var='time'>13:39</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 8</var>, <var data-var='time'>13:38</var> PDT Identified - UPS operations are degraded due to rate limiting by UPS. We are aware and monitoring the status.

UPS operations are degraded

Jun <var data-var='date'>30</var>, <var data-var='time'>17:00</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>30</var>, <var data-var='time'>16:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>14:26</var> PDT Scheduled - We will be performing scheduled maintenance on parts of our infrastructure starting Tuesday, June 30th at 4:00 PM PT (7:00 PM ET). Maintenance is expected to conclude by 5:00 PM PT (8:00 PM ET). During this window, we expect reports generation to be unavailable for a few minutes.  Other reporting functions will be active during this time.

Scheduled Reporting Maintenance

Jun <var data-var='date'>26</var>, <var data-var='time'>14:16</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>26</var>, <var data-var='time'>12:41</var> PDT Monitoring - FedEx API error rates have returned to normal. FedEx is reporting the status as resolved. Will continue to monitor. Jun <var data-var='date'>26</var>, <var data-var='time'>09:47</var> PDT Identified - FedEx confirmed the outage but has no ETA for full restoration. Jun <var data-var='date'>26</var>, <var data-var='time'>09:32</var> PDT Investigating - We're experiencing reduced performance and increased timeouts/error responses from FedEx APIs. We've reached out to FedEx and will update this incident when we learn more.

Fedex: Reduced Performance and Elevated Error Rates

Jun <var data-var='date'>24</var>, <var data-var='time'>03:39</var> PDT Resolved - We had a brief outage of USPS shipment buys.

USPS shipment generation was briefly unavailable

Jun <var data-var='date'>13</var>, <var data-var='time'>22:00</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>13</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>10</var>, <var data-var='time'>09:19</var> PDT Scheduled - The carrier will be performing a system update. During this time, you may experience some temporary latency.

Royal Mail V3 Planned Outage

Jun <var data-var='date'>11</var>, <var data-var='time'>13:57</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>11</var>, <var data-var='time'>13:25</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>11</var>, <var data-var='time'>12:11</var> PDT Update - We are continuing to investigate this issue. Jun <var data-var='date'>11</var>, <var data-var='time'>10:00</var> PDT Investigating - We are currently investigating this issue.

Smart rates are intermittently failing

Jun <var data-var='date'> 5</var>, <var data-var='time'>11:29</var> PDT Resolved - Gori API timings have returned to baseline and the service is operating normally again. Jun <var data-var='date'> 5</var>, <var data-var='time'>11:05</var> PDT Monitoring - The Gori API appears to be recovering. We are continuing to monitor. Performance is improving, though some requests are still timing out. Jun <var data-var='date'> 5</var>, <var data-var='time'>10:46</var> PDT Investigating - We are seeing elevated timeouts with our Gori integration. We have reached out to Gori for more information and are investigating.

Elevate errors rates for Gori carrier

Jun <var data-var='date'> 5</var>, <var data-var='time'>08:16</var> PDT Resolved - Service remains stable. This issue is resolved. Jun <var data-var='date'> 5</var>, <var data-var='time'>08:01</var> PDT Monitoring - Service has normalized. We will continue to monitor. Jun <var data-var='date'> 5</var>, <var data-var='time'>07:56</var> PDT Identified - EasyPost has identified the error and is taking corrective action. Initial indicators are that service is stabilizing. Jun <var data-var='date'> 5</var>, <var data-var='time'>07:37</var> PDT Investigating - We are currently investigating this issue.

Elevated error rate on USPS, UPS

Jun <var data-var='date'> 4</var>, <var data-var='time'>17:00</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 4</var>, <var data-var='time'>16:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 6</var>, <var data-var='time'>06:27</var> PDT Scheduled - We will be performing scheduled maintenance on parts of our infrastructure starting Thursday, June 4th at 4:00 PM PT (7:00 PM ET). Maintenance is expected to conclude by 5:00 PM PT (8:00 PM ET). During this window, we expect reports generation to be unavailable for a few minutes. Other reporting functions will be active during this time.

Jun <var data-var='date'> 3</var>, <var data-var='time'>19:00</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 3</var>, <var data-var='time'>16:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 8</var>, <var data-var='time'>13:03</var> PDT Scheduled - We will be performing scheduled maintenance on parts of our infrastructure starting Wednesday, June 3rd at 4:00 PM PT (7:00 PM ET). Maintenance is expected to conclude by 7:00 PM PT (10:00 PM ET). During this window, we expect a couple of brief service impacts of a few minutes for all UPS and USPS carrier services, which may include disruption or error responses.

Scheduled Carrier Maintenance - UPS and USPS

Jun <var data-var='date'> 3</var>, <var data-var='time'>16:30</var> PDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 3</var>, <var data-var='time'>16:01</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 3</var>, <var data-var='time'>16:00</var> PDT Scheduled - We will be performing scheduled maintenance on parts of our infrastructure starting Wednesday, June 3rd at 4:00 PM PT (7:00 PM ET, Wednesday, June 3rd). Maintenance is expected to conclude by Wednesday, June 3rd at 4:30 PM PT (Wednesday, June 3rd at 7:30 PM ET). During this window, we expect service disruption of up to 10 min for Royal Mail.

Scheduled Maintenance for Royal Mail

Jun <var data-var='date'> 3</var>, <var data-var='time'>11:46</var> PDT Resolved - Service has continued to operate normally. This incident is resolved. Jun <var data-var='date'> 3</var>, <var data-var='time'>10:57</var> PDT Monitoring - EasyPost has identified and addressed the issue. We will continue to monitor. Jun <var data-var='date'> 3</var>, <var data-var='time'>10:28</var> PDT Investigating - Async processing of updates and events are currently delayed. EasyPost is investigating the issue.

Delays to async processes

Jun <var data-var='date'> 2</var>, <var data-var='time'>16:16</var> PDT Resolved - We identified and resolved the issue. The website is fully operational again Jun <var data-var='date'> 2</var>, <var data-var='time'>16:09</var> PDT Investigating - We are currently investigating issues related to customer's ability to login into easypost.com and manage account.

Logging into easypost.com unavailable

May <var data-var='date'>30</var>, <var data-var='time'>22:00</var> PDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>30</var>, <var data-var='time'>20:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>14</var>, <var data-var='time'>15:15</var> PDT Scheduled - We will be performing a maintenance on parts of our infrastructure. This will last up to 2 hours. During this time, API calls, rating and buying may experience intermittent slowness or momentary outages. Each affected request will be retried and there will be no data loss.

Is EasyPost down?

EasyPost status is UP

Lastest published events

UPS Mail Innovations: Elevated error rate from UPS Mail Innovations APIs

Scheduled USPS API Maintenance

Issues with a subset of USPS Ship buy interactions

EasyPost Services, Components and Regions

Recent EasyPost events

UPS Mail Innovations: Elevated error rate from UPS Mail Innovations APIs

Scheduled USPS API Maintenance

Issues with a subset of USPS Ship buy interactions

Elevated errors with USPS Services

Planned Systems Maintenance For Easypost Services

Degraded API