September 24, 2026 1:12PM UTC Investigating - We have identified an issue where a set of devices are currently disconnected from our servers, which may impact the Backup and Restore operations of Phoenix Cloud. Our teams are actively investigating the issue and working on this on priority to restore connectivity and mitigate the impact. We are closely monitoring the situation and will keep you updated on the progress. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support September 24, 2026 2:07PM UTC Monitoring - The issue where a set of devices were disconnected from our servers has been successfully resolved. Backup and Restore operations of Phoenix Cloud are functioning normally. We will continue to monitor the environment to ensure stability and continued availability of the services. Thank you for your patience and understanding. Please feel free to contact the Druva Support team at https://support.druva.com Druva Support September 24, 2026 4:49PM UTC Resolved - The issue has been successfully resolved. Backup and Restore operations are functioning normally. Thank you for your patience and understanding. Please feel free to contact the Druva Support team at https://support.druva.com Druva Support

Degraded performance with Phoenix Cloud

September 20, 2026 7:49AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix Gov cloud service. This maintenance window will start on September 23, 2026 from 08:00 AM UTC to 09:30 AM UTC. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support September 23, 2026 8:00AM UTC Active - We have started maintenance for Phoenix Gov Cloud Services. Druva Support September 23, 2026 9:30AM UTC Completed - We have successfully completed maintenance for Phoenix Gov Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com Druva Support

Unscheduled Maintenance for Druva Phoenix Gov Cloud – September 23, 2026

September 20, 2026 7:48AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix cloud service. This maintenance window will start on September 23, 2026 from 05:00 AM UTC to 06:30 AM UTC. Rest of the world AWS Regions will be affected due to this maintenance. Maintenance is not applicable for APAC AWS Regions. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support September 23, 2026 5:00AM UTC Active - We have started maintenance for Phoenix Cloud Services. Druva Support September 23, 2026 6:30AM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com Druva Support

Unscheduled Maintenance for Druva Phoenix Cloud – September 23, 2026

September 17, 2026 3:10PM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix cloud service. This maintenance window will start on September 21, 2026 from 04:30 AM UTC to 06:00 AM UTC. Maintenance is applicable for APAC AWS Regions only. Rest of the world AWS Regions will not be affected due to this maintenance. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support September 21, 2026 4:30AM UTC Active - We have started maintenance for Phoenix Cloud Services. Druva Support September 21, 2026 6:00AM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com Druva Support

Unscheduled Maintenance for Druva Phoenix Cloud – September 21, 2026

September 10, 2026 3:47PM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix cloud service. This maintenance window will start on September 10, 2026 from 04:30 PM UTC to 06:00 PM UTC. Maintenance is applicable for APAC AWS Regions only. Rest of the world AWS Regions will not be affected due to this maintenance. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support September 10, 2026 4:30PM UTC Active - We have started maintenance for Phoenix Cloud Services. September 10, 2026 6:00PM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Recommended Customer Action: Please upgrade all Linux agents and proxies running version 7.x or lower to the latest available packages. Please feel free to contact the Druva support team at https://support.druva.com

Unscheduled Maintenance for Druva Phoenix Cloud – September 10, 2026

August 14, 2026 10:14AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix cloud service. This maintenance window will start on August 14, 2026 from 02:00 PM UTC to 03:00 PM UTC. Maintenance is applicable for APAC AWS Regions. Rest of the world AWS Regions will not be affected due to this maintenance. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support August 14, 2026 2:00PM UTC Active - We have started maintenance for Phoenix Cloud Services. August 14, 2026 2:44PM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com

Unscheduled Maintenance for Druva Phoenix Cloud – August 14, 2026

August 14, 2026 5:20AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix cloud service. This maintenance window will start on August 14, 2026 from 06:00 AM UTC to 07:00 AM UTC. Maintenance is not applicable for APAC AWS Regions. Rest of the world AWS Regions will be affected due to this maintenance. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support August 14, 2026 6:00AM UTC Active - We have started maintenance for Phoenix Cloud Services. August 14, 2026 7:02AM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com

August 3, 2026 3:31PM UTC Resolved - This is to inform you that we identified and resolved an issue affecting Phoenix Cloud portal login, backup, and restore operations of Phoenix Cloud. All affected services have now been fully restored. We will continue to closely monitor the environment to ensure service stability and proactively identify any potential residual impact. Impacted Workloads: All We apologise for any inconvenience this may have caused and appreciate your patience and understanding. If you have any questions or require further assistance, please contact the Druva Support team at https://support.druva.com. Druva Support

Phoenix Cloud Portal Login, Backup, and Restore Service Disruption

July 22, 2026 1:27PM UTC Scheduled - We will be performing an unscheduled maintenance to implement a critical update related to the customer portal UI application for the Phoenix Gov cloud service. This maintenance window will start on July 24, 2026 from 05:00 AM UTC to 05:30 AM UTC. During this maintenance period Portal login, backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support July 24, 2026 5:00AM UTC Active - We have started maintenance for Phoenix Gov Cloud Services. July 24, 2026 5:30AM UTC Completed - We have successfully completed maintenance for Phoenix Gov Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com

Unscheduled Maintenance for Druva Phoenix Gov Cloud – July 24, 2026

July 20, 2026 4:55AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a critical update related to the customer portal UI application for the Phoenix cloud service. This maintenance window will start on July 23, 2026 from 05:00 AM UTC to 05:30 AM UTC. Maintenance is not applicable for APAC AWS Regions. Rest of the world AWS Regions will be affected due to this maintenance. During this maintenance period Portal login, backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support July 23, 2026 5:03AM UTC Active - We have started maintenance for Phoenix Cloud Services. July 23, 2026 6:22AM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services on July 23, 2026 5:30 AM Please feel free to contact the Druva support team at https://support.druva.com

Is Druva Phoenix down?

Druva Phoenix status is UP

Lastest published events

Degraded performance with Phoenix Cloud

Unscheduled Maintenance for Druva Phoenix Gov Cloud – September 23, 2026

Unscheduled Maintenance for Druva Phoenix Cloud – September 23, 2026

Druva Phoenix Services, Components and Regions

Recent Druva Phoenix events

Degraded performance with Phoenix Cloud

Unscheduled Maintenance for Druva Phoenix Gov Cloud – September 23, 2026

Unscheduled Maintenance for Druva Phoenix Cloud – September 23, 2026

Unscheduled Maintenance for Druva Phoenix Cloud – September 21, 2026

Unscheduled Maintenance for Druva Phoenix Cloud – September 10, 2026

Unscheduled Maintenance for Druva Phoenix Cloud – August 14, 2026