August 14, 2026 10:14AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix cloud service. This maintenance window will start on August 14, 2026 from 02:00 PM UTC to 03:00 PM UTC. Maintenance is applicable for APAC AWS Regions. Rest of the world AWS Regions will not be affected due to this maintenance. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support August 14, 2026 2:00PM UTC Active - We have started maintenance for Phoenix Cloud Services. August 14, 2026 2:44PM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com

Unscheduled Maintenance for Druva Phoenix Cloud – August 14, 2026

August 14, 2026 5:20AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a infrastructure related update for the Phoenix cloud service. This maintenance window will start on August 14, 2026 from 06:00 AM UTC to 07:00 AM UTC. Maintenance is not applicable for APAC AWS Regions. Rest of the world AWS Regions will be affected due to this maintenance. During this maintenance period backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support August 14, 2026 6:00AM UTC Active - We have started maintenance for Phoenix Cloud Services. August 14, 2026 7:02AM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com

August 3, 2026 3:31PM UTC Resolved - This is to inform you that we identified and resolved an issue affecting Phoenix Cloud portal login, backup, and restore operations of Phoenix Cloud. All affected services have now been fully restored. We will continue to closely monitor the environment to ensure service stability and proactively identify any potential residual impact. Impacted Workloads: All We apologise for any inconvenience this may have caused and appreciate your patience and understanding. If you have any questions or require further assistance, please contact the Druva Support team at https://support.druva.com. Druva Support

Phoenix Cloud Portal Login, Backup, and Restore Service Disruption

July 22, 2026 1:27PM UTC Scheduled - We will be performing an unscheduled maintenance to implement a critical update related to the customer portal UI application for the Phoenix Gov cloud service. This maintenance window will start on July 24, 2026 from 05:00 AM UTC to 05:30 AM UTC. During this maintenance period Portal login, backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support July 24, 2026 5:00AM UTC Active - We have started maintenance for Phoenix Gov Cloud Services. July 24, 2026 5:30AM UTC Completed - We have successfully completed maintenance for Phoenix Gov Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com

Unscheduled Maintenance for Druva Phoenix Gov Cloud – July 24, 2026

July 20, 2026 4:55AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a critical update related to the customer portal UI application for the Phoenix cloud service. This maintenance window will start on July 23, 2026 from 05:00 AM UTC to 05:30 AM UTC. Maintenance is not applicable for APAC AWS Regions. Rest of the world AWS Regions will be affected due to this maintenance. During this maintenance period Portal login, backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support July 23, 2026 5:03AM UTC Active - We have started maintenance for Phoenix Cloud Services. July 23, 2026 6:22AM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services on July 23, 2026 5:30 AM Please feel free to contact the Druva support team at https://support.druva.com

Unscheduled Maintenance for Druva Phoenix Cloud – July 23, 2026

July 13, 2026 11:27AM UTC Scheduled - We will be performing an unscheduled maintenance to implement a critical update related to the customer portal UI application for the Phoenix cloud service. This maintenance window will start on July 17, 2026 from 05:00 AM UTC to 05:30 AM UTC. Maintenance is applicable for APAC AWS Regions. Rest of the world AWS Regions will not be affected due to this maintenance. During this maintenance period Portal login, backup and restore jobs will be impacted. We will notify you once the maintenance has been successfully completed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support July 17, 2026 5:00AM UTC Active - We have started maintenance for Phoenix Cloud Services. July 17, 2026 5:30AM UTC Completed - We have successfully completed maintenance for Phoenix Cloud Services. Please feel free to contact the Druva support team at https://support.druva.com

Unscheduled Maintenance for Druva Phoenix Cloud – July 17, 2026

July 14, 2026 9:32PM UTC Monitoring - We identified an issue that caused degraded performance with the Backup and Restore services of Phoenix Cloud for Oracle DTC and Nutanix AHV workloads. The issue has now been resolved, and the services have been restored to normal operation. We are closely monitoring the environment to ensure continued stability. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support July 16, 2026 11:03AM UTC Resolved - We identified the root cause of this incident and have taken remedial steps to resolve the issue. We have completed monitoring phase and All services are operational now. Please feel free to contact the Druva support team at https://support.druva.com.

Degraded performance with Phoenix Cloud for Oracle SBT and AHV workloads

June 10, 2026 1:32PM UTC Investigating - We have identified degraded performance with the Backup and Restore services of Phoenix Cloud. Teams are actively working on a priority to mitigate the outage. We are closely monitoring the situation and will keep you updated on the progress. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support June 11, 2026 7:35AM UTC Monitoring - The issue impacting our services has been successfully resolved. All affected operations are functioning normally. We will continue to monitor the environment to ensure stability. Thank you for your patience and understanding. Please feel free to contact the Druva support team at https://support.druva.com Druva Support June 12, 2026 1:16PM UTC Resolved - The issue impacting our services has been fully resolved and the monitoring period has been successfully completed without any further abnormalities. All affected operations are functioning normally, and service stability has been confirmed. We appreciate your patience and cooperation throughout this incident. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

Degraded performance with Phoenix Cloud

May 20, 2026 5:12PM UTC Identified - We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support June 12, 2026 11:37AM UTC Resolved - The issue impacting Reporting on the Admin Console has been successfully resolved. All affected operations are functioning normally. We will continue to monitor the environment to ensure stability. Thank you for your patience and understanding. Please feel free to contact the Druva support team at https://support.druva.com Druva Support

Reporting service experiencing degraded performance

March 1, 2026 4:08PM UTC Identified - We have identified degraded performance with the Backup and Restore services of Phoenix Cloud due to an ongoing service outage reported by AWS in the ME-CENTRAL-1 region. As a result of this AWS platform issue, there may be a potential impact on Backup and Restore operations. Teams are actively working on a priority to mitigate the outage. We are closely monitoring the situation and will keep you updated on the progress. Please feel free to contact the Druva Support team at https://support.druva.com for any assistance. Druva Support March 2, 2026 7:25AM UTC Identified - AWS services in the ME-CENTRAL-1 region are recovering; however, due to this outage, you may experience intermittent Backup and Restore failures. We are actively monitoring the situation and will continue to provide updates until full stability is confirmed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support March 3, 2026 5:52AM UTC Identified - Update: Backup-Restore jobs are impacted for me-central-1 AWS Region. We are actively monitoring the situation and will continue to provide updates until full stability is confirmed. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support March 6, 2026 9:03PM UTC Identified - We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. Druva Support March 9, 2026 8:32PM UTC Identified - 	 We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. We remain committed to transparency and will provide further updates as soon as actionable information becomes available from AWS. Please feel free to contact the Druva support team at support.druva.com. Druva Support May 25, 2026 4:44PM UTC Identified - While this situation continues, you must reconfigure your backups to a different region. To provision a new storage location and reconfigure your backups, reach out to the Support team. Our team will provide any additional assistance needed during the temporary relocation. Please feel free to contact the Druva support team at support.druva.com. Druva Support

Is Druva Phoenix down?

Druva Phoenix status is DEGRADED

Components with issues

Lastest published events

Unscheduled Maintenance for Druva Phoenix Cloud – August 14, 2026

Unscheduled Maintenance for Druva Phoenix Cloud – August 14, 2026

Phoenix Cloud Portal Login, Backup, and Restore Service Disruption

Druva Phoenix Services, Components and Regions

Recent Druva Phoenix events

Unscheduled Maintenance for Druva Phoenix Cloud – August 14, 2026

Unscheduled Maintenance for Druva Phoenix Cloud – August 14, 2026

Phoenix Cloud Portal Login, Backup, and Restore Service Disruption

Unscheduled Maintenance for Druva Phoenix Gov Cloud – July 24, 2026

Unscheduled Maintenance for Druva Phoenix Cloud – July 23, 2026

Unscheduled Maintenance for Druva Phoenix Cloud – July 17, 2026