Sep <var data-var='date'>23</var>, <var data-var='time'>01:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>23</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>22</var>, <var data-var='time'>22:52</var> UTC Scheduled - Dropbox will be performing routine maintenance on September 22, 2026 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you.

Scheduled maintenance

Sep <var data-var='date'> 9</var>, <var data-var='time'>22:35</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'> 9</var>, <var data-var='time'>21:36</var> UTC Investigating - a number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Some customers are unable to access certain website routes and features.

Sep <var data-var='date'> 4</var>, <var data-var='time'>05:02</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'> 3</var>, <var data-var='time'>22:13</var> UTC Investigating - We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.

Customer support via telephone may be unavailable for some users

Aug <var data-var='date'>26</var>, <var data-var='time'>11:01</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>25</var>, <var data-var='time'>23:14</var> UTC Investigating - We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

Some Dropbox Protect features are not working correctly

Aug <var data-var='date'>21</var>, <var data-var='time'>15:12</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>21</var>, <var data-var='time'>14:26</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>21</var>, <var data-var='time'>14:15</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>21</var>, <var data-var='time'>13:18</var> UTC Investigating - Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.

Dropbox is not working as expected for some users

Jul <var data-var='date'>23</var>, <var data-var='time'>15:36</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>23</var>, <var data-var='time'>15:32</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>23</var>, <var data-var='time'>15:12</var> UTC Investigating - Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.

Jun <var data-var='date'>18</var>, <var data-var='time'>01:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>18</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>17</var>, <var data-var='time'>00:00</var> UTC Scheduled - Dropbox will be performing routine maintenance on June 17, 2026 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you.

Jun <var data-var='date'>12</var>, <var data-var='time'>16:54</var> UTC Resolved - Shared content downloads on Dropbox is back up and running! Thanks for bearing with us. Jun <var data-var='date'> 8</var>, <var data-var='time'>19:43</var> UTC Investigating - We are currently experiencing performance issues affecting shared content downloads on Dropbox. Some people may see significantly slower downloads than expected, including delays when downloading small assets. We are working to resolve the issue as quickly as possible. Thank you for your patience.

Shared content downloads are degraded

May <var data-var='date'>29</var>, <var data-var='time'>01:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>29</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>27</var>, <var data-var='time'>23:44</var> UTC Scheduled - Dropbox will be performing routine maintenance on May 28, 2026 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you.

May <var data-var='date'>27</var>, <var data-var='time'>22:31</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>27</var>, <var data-var='time'>21:56</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>27</var>, <var data-var='time'>20:05</var> UTC Investigating - Opening a video or audio file might not be working for users

Opening a video or audio file might not be working for users

May <var data-var='date'>18</var>, <var data-var='time'>17:00</var> UTC Resolved - A number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content.

Availability was impacted across a number of services

Apr <var data-var='date'>29</var>, <var data-var='time'>01:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>29</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>15</var>, <var data-var='time'>21:40</var> UTC Scheduled - Dropbox will be performing routine maintenance on April 28, 2026 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you.

Apr <var data-var='date'>15</var>, <var data-var='time'>04:16</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>15</var>, <var data-var='time'>03:55</var> UTC Update - We are continuing to investigate this issue. Apr <var data-var='date'>15</var>, <var data-var='time'>03:51</var> UTC Investigating - Dropbox may be unavailable for some users. We’re working to fix the problem as quickly as we can.

Dropbox may be unavailable for some users

Apr <var data-var='date'>10</var>, <var data-var='time'>00:54</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'> 9</var>, <var data-var='time'>21:52</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'> 9</var>, <var data-var='time'>21:32</var> UTC Investigating - Dash Chat might not be working for some users. We're working to fix the problem as quickly as we can.

Dash Chat might not be working for some users

Mar <var data-var='date'>25</var>, <var data-var='time'>00:31</var> UTC Completed - The scheduled maintenance was cancelled. Everything is currently operational. Mar <var data-var='date'>25</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>21</var>, <var data-var='time'>03:22</var> UTC Scheduled - Dropbox will be performing routine maintenance on March 24, 2026 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you.

Feb <var data-var='date'> 7</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 7</var>, <var data-var='time'>05:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>13</var>, <var data-var='time'>22:33</var> UTC Scheduled - Dropbox will be performing routine maintenance on February 6, 2026 starting at 9:00 pm (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you.

Jan <var data-var='date'>22</var>, <var data-var='time'>10:00</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>22</var>, <var data-var='time'>01:30</var> UTC Investigating - Dropbox.com (Web) is not working for some users in Singapore and the Philippines. Mobile and Desktop are operational. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Dropbox.com is not working for some users

Jan <var data-var='date'>15</var>, <var data-var='time'>08:19</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'>15</var>, <var data-var='time'>07:49</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>15</var>, <var data-var='time'>06:59</var> UTC Investigating - We’re having some trouble with our payment page. We’re working to fix the problem as quickly as we can.

We’re having some trouble with our payment page

Nov <var data-var='date'>19</var>, <var data-var='time'>04:00</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>19</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>21</var>, <var data-var='time'>21:28</var> UTC Scheduled - Dropbox will be performing routine maintenance on November 18, 2025 starting at 7:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you.

Nov <var data-var='date'>18</var>, <var data-var='time'>14:53</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>18</var>, <var data-var='time'>14:38</var> UTC Identified - We are aware that DocSend has been impacted by the ongoing Cloudflare outage

DocSend impacted by ongoing Cloudflare outage

Nov <var data-var='date'>14</var>, <var data-var='time'>21:11</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>14</var>, <var data-var='time'>20:00</var> UTC Investigating - Dropbox Chat is currently unavailable, we are investigating the issue.

Dropbox Chat unavailable

Oct <var data-var='date'>21</var>, <var data-var='time'>21:13</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>21</var>, <var data-var='time'>14:32</var> UTC Investigating - The Google Drive and One Drive connectors in Dash are not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Google Drive and One Drive Dash connectors are not working for some users

Oct <var data-var='date'>14</var>, <var data-var='time'>12:49</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>14</var>, <var data-var='time'>09:06</var> UTC Investigating - We are aware that Images and the preview of an images are not loading in Dropbox Paper.

Images not loading in Dropbox Paper

Oct <var data-var='date'> 2</var>, <var data-var='time'>01:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 2</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>26</var>, <var data-var='time'>13:45</var> UTC Scheduled - Dropbox will be performing routine maintenance on October 1, 2025 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as possible to minimize disruption to you.

Sep <var data-var='date'>23</var>, <var data-var='time'>19:17</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>23</var>, <var data-var='time'>19:10</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'>23</var>, <var data-var='time'>18:55</var> UTC Investigating - We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

Is Dropbox down?

Dropbox status is UP

Lastest published events

Scheduled maintenance

Some customers are unable to access certain website routes and features.

Customer support via telephone may be unavailable for some users

Dropbox Services, Components and Regions

Recent Dropbox events

Scheduled maintenance

Some customers are unable to access certain website routes and features.

Customer support via telephone may be unavailable for some users

Some Dropbox Protect features are not working correctly

Dropbox is not working as expected for some users

Dropbox is not working as expected for some users