Feb <var data-var='date'>20</var>, <var data-var='time'>16:54</var> EST Resolved - This incident has been resolved. Feb <var data-var='date'>20</var>, <var data-var='time'>15:53</var> EST Investigating - We are currently investigating this issue.

We are experiencing a service disruption impacting inbound and outbound calling due to an upstream vendor issue. Our team is working with the vendor to restore service as quickly as possible. Updates will be provided as they become available.

Oct <var data-var='date'>30</var>, <var data-var='time'>07:44</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>29</var>, <var data-var='time'>19:34</var> EDT Monitoring - Our cloud services vendor experienced an outage earlier today that temporarily impacted our file processing systems. Those services are now recovering. We are actively testing and rolling out the processing of any files that were pending during the disruption. Oct <var data-var='date'>29</var>, <var data-var='time'>13:36</var> EDT Investigating - We are currently investigating this issue.

We are currently experiencing a service disruption due to an issue with our cloud provider, and we are working to restore normal operations as quickly as possible.

Oct <var data-var='date'>24</var>, <var data-var='time'>16:56</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>24</var>, <var data-var='time'>13:42</var> EDT Investigating - We are currently investigating this issue.

We are experiencing a delay for outbound SMS/MMS on AT&T and Verizon. We are currently working with the affected downstream providers to resolve this issue.

Jun <var data-var='date'>27</var>, <var data-var='time'>17:41</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>27</var>, <var data-var='time'>15:35</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>27</var>, <var data-var='time'>10:42</var> EDT Investigating - We are currently investigating this issue.

We are experiencing a delay for outbound SMS for a small subset of clients. We are currently working with the affected downstream provider to resolve this issue.

May <var data-var='date'>17</var>, <var data-var='time'>16:24</var> EDT Resolved - This incident has been resolved. May <var data-var='date'>17</var>, <var data-var='time'>15:34</var> EDT Monitoring - The issue has been identified and a fix has been deployed by downstream provider. Will continue to monitor to ensure no further issues May <var data-var='date'>17</var>, <var data-var='time'>15:10</var> EDT Identified - The issue has been identified

We are experiencing a delay for inbound SMS for a small subset of clients. We are currently working with the effected downstream provider to resolve this issue.

Mar <var data-var='date'> 5</var>, <var data-var='time'>18:05</var> EST Resolved - This incident has been resolved. Mar <var data-var='date'> 5</var>, <var data-var='time'>17:03</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 5</var>, <var data-var='time'>15:49</var> EST Investigating - We are currently investigating this issue.

Drips is experiencing failed calls on a subset of our outbound and inbound traffic.  We are working with the affected carrier and also routing traffic in the mean time to mitigate the issue. Will update when further details are available.

Feb <var data-var='date'>22</var>, <var data-var='time'>18:27</var> EST Resolved - This incident has been resolved. Feb <var data-var='date'>22</var>, <var data-var='time'>12:40</var> EST Monitoring - The issue appears to be resolved, but we're still monitoring Feb <var data-var='date'>22</var>, <var data-var='time'>11:54</var> EST Investigating - We are currently investigating this issue.

We're currently investigating a degradation in SMS, Calls, and MMS delivery towards AT&T. According to downstream providers anyone on AT&T may experience inconsistent delivery times.

Feb <var data-var='date'>14</var>, <var data-var='time'>15:14</var> EST Resolved - This incident has been resolved. Feb <var data-var='date'>14</var>, <var data-var='time'>13:15</var> EST Investigating - Drip's downstream provider is currently experiencing connectivity issues on a subset of inbound calls. We are working with this provider and will update once we have further information.

Inbound Call Issue

Oct <var data-var='date'> 4</var>, <var data-var='time'>12:17</var> EDT Resolved - Downstream provider redundancy back up has been restored. Migration has begun for affected clients. Sep <var data-var='date'>21</var>, <var data-var='time'>12:54</var> EDT Monitoring - Drips is currently experiencing deliverability issues on a small subset of accounts. We are working with our downstream providers and will update once we have further information.

Partial Outage

Sep <var data-var='date'>21</var>, <var data-var='time'>12:52</var> EDT Resolved - This incident has been resolved. Sep <var data-var='date'>19</var>, <var data-var='time'>10:35</var> EDT Investigating - We are currently investigating this issue.

Drips is currently experiencing deliverability issues on a subset of traffic being sent to Verizon. We are working with our downstream providers and will update once we have further information.

Jun <var data-var='date'>23</var>, <var data-var='time'>17:10</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>23</var>, <var data-var='time'>13:31</var> EDT Investigating - We are currently investigating this issue.

Isolated downstream issues with calls. Working with affected provider to resolve issue.

Apr <var data-var='date'> 6</var>, <var data-var='time'>18:06</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'> 6</var>, <var data-var='time'>13:06</var> EDT Investigating - Our host is currently investigating this issue

Experiencing issues with our host processing an isolated amount of call audios

Mar <var data-var='date'>16</var>, <var data-var='time'>19:12</var> EDT Resolved - This incident has been resolved. Mar <var data-var='date'>16</var>, <var data-var='time'>18:13</var> EDT Monitoring - Downstream providers are reporting expected message behavior to T-Mobile subscribers. They are monitoring for continued stability as are we. Mar <var data-var='date'>16</var>, <var data-var='time'>17:22</var> EDT Update - We are continuing to work on a fix for this issue. Mar <var data-var='date'>16</var>, <var data-var='time'>11:48</var> EDT Identified - Downstream providers continue working with T-Mobile to achieve a resolution for this issue.

Partial outage sending SMS to T-Mobile. This is downstream from Drips and is affecting all providers. They are actively working on a resolution.

Nov <var data-var='date'> 3</var>, <var data-var='time'>17:45</var> EDT Resolved - This incident has been resolved. Nov <var data-var='date'> 3</var>, <var data-var='time'>15:07</var> EDT Monitoring - Downstream carrier and providers have confirmed that inbound SMS traffic is being delivered without issue. They're continuing to monitor for stability. We will mark this incident as resolved once we have final confirmation. Nov <var data-var='date'> 3</var>, <var data-var='time'>10:20</var> EDT Identified - Downstream provider has found the underlying issue. They've reported that they've started working on mitigation, and that we'll have regular updates throughout the day. The hope is that this issue is resolved sometime by the end of the day. Nov <var data-var='date'> 2</var>, <var data-var='time'>19:15</var> EDT Investigating - We are currently investigating this issue.

Major outage receiving SMS from Verizon. This is downstream from drips and is effecting all providers. each are actively working on a resolution.

Oct <var data-var='date'>19</var>, <var data-var='time'>21:51</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>19</var>, <var data-var='time'>15:22</var> EDT Investigating - We are currently investigating this issue.

Major outage sending SMS to AT&T. This is downstream from drips and is affecting all providers. Each are actively working on a resolution. - Drips is aware and actively monitoring

May <var data-var='date'> 4</var>, <var data-var='time'>12:16</var> EDT Resolved - This incident has been resolved. May <var data-var='date'> 4</var>, <var data-var='time'>10:58</var> EDT Identified - The issue has been identified and a fix is being implemented.

Major outage sending SMS to T-Mobile. This is downstream from drips and is effecting all providers. each are actively working on a resolution.

Dec <var data-var='date'>11</var>, <var data-var='time'>11:57</var> EST Resolved - This incident has been resolved. Dec <var data-var='date'>11</var>, <var data-var='time'>11:12</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Dec <var data-var='date'>11</var>, <var data-var='time'>10:56</var> EST Identified - The issue has been identified and a fix is being implemented. Dec <var data-var='date'>11</var>, <var data-var='time'>10:14</var> EST Investigating - We are currently investigating this issue.

SMS/Calls Aren't Processing

Dec <var data-var='date'> 7</var>, <var data-var='time'>20:34</var> EST Resolved - This incident has been resolved. Dec <var data-var='date'> 7</var>, <var data-var='time'>14:23</var> EST Identified - Downstream provider has identified the issue.

Isolated Issues Downstream on Processing Calls

Oct <var data-var='date'>29</var>, <var data-var='time'>11:29</var> EDT Resolved - This incident has been resolved Oct <var data-var='date'>29</var>, <var data-var='time'>10:03</var> EDT Investigating - We have identified the cause of this issue.

Lead Insert Is Failing Isolated Incident

Oct <var data-var='date'>22</var>, <var data-var='time'>17:07</var> EDT Resolved - This incident has been resolved Oct <var data-var='date'>22</var>, <var data-var='time'>16:53</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>22</var>, <var data-var='time'>11:03</var> EDT Identified - We've identified the issue and we're working on a fix

Isolated Issues with Voice

Oct <var data-var='date'>21</var>, <var data-var='time'>21:24</var> EDT Resolved - This incident has been resolved. Oct <var data-var='date'>21</var>, <var data-var='time'>20:52</var> EDT Identified - The issue has been identified and a fix is being implemented. Oct <var data-var='date'>21</var>, <var data-var='time'>18:04</var> EDT Investigating - We are currently investigating this issue

Sep <var data-var='date'>29</var>, <var data-var='time'>20:22</var> EDT Resolved - This incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>19:31</var> EDT Investigating - Our downstream provider is investigating this issue

Major Outage Downstream on Processing Calls

Sep <var data-var='date'>27</var>, <var data-var='time'>20:56</var> EDT Resolved - This incident has been resolved. Sep <var data-var='date'>27</var>, <var data-var='time'>20:55</var> EDT Update - Carrier has resolved issue and all tests show network is fully functional Sep <var data-var='date'>27</var>, <var data-var='time'>16:24</var> EDT Identified - Downstream provider has isolated the issue and working on resolving. Sep <var data-var='date'>27</var>, <var data-var='time'>12:48</var> EDT Investigating - Our downstream provider is investigating this issue

Sep <var data-var='date'> 9</var>, <var data-var='time'>14:38</var> EDT Resolved - We're no longer seeing any issues with leads inserting Sep <var data-var='date'> 9</var>, <var data-var='time'>13:26</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 9</var>, <var data-var='time'>13:25</var> EDT Update - Service has been returned to normal. We will continue to monitor. Sep <var data-var='date'> 9</var>, <var data-var='time'>12:23</var> EDT Identified - We have identified the cause of this.

Jun <var data-var='date'>21</var>, <var data-var='time'>20:25</var> EDT Resolved - Our end provider has resolved the issue and all calls have returned to normal as of a hour ago. We have seen no further issues. Jun <var data-var='date'>21</var>, <var data-var='time'>18:06</var> EDT Identified - We are working with downstream provider as performance is returning to normal. Jun <var data-var='date'>21</var>, <var data-var='time'>15:01</var> EDT Investigating - We are currently investigating an isolated issue with one of our call providers. They are aware and working with them at the moment.

Is Drips down?

Drips status is UP

Lastest published events

We are experiencing a service disruption impacting inbound and outbound calling due to an upstream vendor issue. Our team is working with the vendor to restore service as quickly as possible. Updates will be provided as they become available.

We are currently experiencing a service disruption due to an issue with our cloud provider, and we are working to restore normal operations as quickly as possible.

We are experiencing a delay for outbound SMS/MMS on AT&T and Verizon. We are currently working with the affected downstream providers to resolve this issue.

Drips Services, Components and Regions

Recent Drips events

We are experiencing a service disruption impacting inbound and outbound calling due to an upstream vendor issue. Our team is working with the vendor to restore service as quickly as possible. Updates will be provided as they become available.

We are currently experiencing a service disruption due to an issue with our cloud provider, and we are working to restore normal operations as quickly as possible.

We are experiencing a delay for outbound SMS/MMS on AT&T and Verizon. We are currently working with the affected downstream providers to resolve this issue.

We are experiencing a delay for outbound SMS for a small subset of clients. We are currently working with the affected downstream provider to resolve this issue.

We are experiencing a delay for inbound SMS for a small subset of clients. We are currently working with the effected downstream provider to resolve this issue.

Drips is experiencing failed calls on a subset of our outbound and inbound traffic. We are working with the affected carrier and also routing traffic in the mean time to mitigate the issue. Will update when further details are available.