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Is DrFirst down?

DrFirst status is DEGRADED

Checked the offical status page 28 seconds ago

Components with issues

Third-Party Vendor Services
Pharmacy Network - Prescribing

Lastest status updates

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DrFirst | Status Update

May 21, 2026, 8:00 PM
DrFirst / E-Prescribing Desktop (Rcopia) / E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
DrFirst / Third-Party Vendor Services / EPCS IDP (Experian/ID.me)
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DrFirst | Status Update

May 21, 2026, 5:00 PM
DrFirst / Third-Party Vendor Services / EPCS IDP (Experian/ID.me)
DrFirst / E-Prescribing Desktop (Rcopia) / E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
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DrFirst | Status Update

May 21, 2026, 6:00 AM
DrFirst / Third-Party Vendor Services / PDMP
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DrFirst Services, Components and Regions

Backline
Canada
e-Prescribing (Canada)
Medication History (MedHx) Canada
SmartSig (Canada)
SmartScan (Canada)
3rd Party Service: Pharmacy Data Network (Ontario)
3rd Party Service: Drug Information System (BC)
3rd Party Service: Pharmacy Network - Medication History (Canada)
Electronic Prescribing for Controlled Substances (EPCS)
Huddle
E-Prescribing Mobile (iPrescribe)
InfinID
Medication History (MedHx)
Electronic Prior Authorization (Myndshft)
Medical - Eligibility/Benefits Verification(BV)
Medical - Batch Eligibility
Medical - Patient Financial Responsibility(PFR)
Medical - Prior Auth Requirements(PAR)
Medical - Prior Auth Submission(PAS)
Medical - PA Status Dashboard
Pharmacy - Realtime Pharmacy Benefits(RTPB)
Pharmacy - Pharmacy Prior Authorization
Pharmacy - Eligibility/Benefits Verification
Population Risk Management (PRM)
Total Benefits (Provider Solutions)
Electronic Prior Authorization (ePA)
Price Transparency (mBc)
E-Prescribing Desktop (Rcopia)
E-Prescribing Desktop Region 1 (Rcopia)
E-Prescribing Desktop Region 2 (Rcopia)
E-Prescribing Desktop Region 3 (Rcopia)
E-Prescribing Desktop Region 4 (Rcopia)
E-Prescribing Desktop Region 5 (Rcopia)
E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
Prescription Engagement (RxInform)
Prescription Routing (Gadget)
DrFirst Universal Login (IDaaS)
SmartSuite
SmartAllergy
SmartDrug
SmartPharmacy
System Migrations (SmartProcessor)
SmartScan
SmartSig
SmartSwitch
Prescription Renewals (SmartRenewal)
DrFirst US Support Services
DrFirst US Help Center
DrFirst US Strategic & Premier Phone Support
DrFirst US Live Messaging/Chat
iPrescribe Support Services
iPrescribe Help Center
iPrescribe Callback Support
iPrescribe Live Messaging/Chat
Third-Party Vendor Services
EPCS IDP (Experian/ID.me)
PDMP
Pharmacy Network - Prescribing
Pharmacy Network - Medication History (US)

Recent DrFirst events

drfirst-icon

DrFirst | Status Update

May 21, 2026, 8:00 PM
DrFirst / E-Prescribing Desktop (Rcopia) / E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
DrFirst / Third-Party Vendor Services / EPCS IDP (Experian/ID.me)
drfirst-icon

DrFirst | Status Update

May 21, 2026, 5:00 PM
DrFirst / Third-Party Vendor Services / EPCS IDP (Experian/ID.me)
DrFirst / E-Prescribing Desktop (Rcopia) / E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
drfirst-icon

DrFirst | Status Update

May 21, 2026, 6:00 AM
DrFirst / Third-Party Vendor Services / PDMP
drfirst-icon

DrFirst | Status Update

May 21, 2026, 4:00 AM
DrFirst / E-Prescribing Desktop (Rcopia) / E-Prescribing Desktop Region 2 (Rcopia)
DrFirst / E-Prescribing Desktop (Rcopia) / E-Prescribing Desktop Region 3 (Rcopia)
DrFirst / E-Prescribing Desktop (Rcopia) / E-Prescribing Desktop Region 1 (Rcopia)
DrFirst / E-Prescribing Desktop (Rcopia) / E-Prescribing Desktop Region 4 (Rcopia)
drfirst-icon

DrFirst | Status Update

May 21, 2026, 2:30 AM
DrFirst / Canada / SmartSig (Canada)
DrFirst / E-Prescribing Desktop (Rcopia) / E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
drfirst-icon

DrFirst | Status Update

May 21, 2026, 2:05 AM
DrFirst / E-Prescribing Desktop (Rcopia) / E-Prescribing Desktop Region 3 (Rcopia)
DrFirst / E-Prescribing Desktop (Rcopia) / E-Prescribing Desktop Region 1 (Rcopia)
DrFirst / E-Prescribing Desktop (Rcopia) / E-Prescribing Desktop Region 2 (Rcopia)
DrFirst / E-Prescribing Desktop (Rcopia) / E-Prescribing Desktop Region 4 (Rcopia)

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