Jul <var data-var='date'>24</var>, <var data-var='time'>04:00</var> PDT Resolved - Between approximately 04:00 and 04:15 am PT on July 24, 2026, an upstream infrastructure provider (Cloudflare) outage caused a service disruption affecting Drive order creation and webhook delivery. During this ~15-minute window, some orders and status webhooks may have failed or been delayed. Service fully recovered automatically once the upstream provider was restored, and no manual mitigation was required on the DoorDash Drive side. We apologize for the disruption.

Cloudflare-Related Drive Order & Webhook Disruption

Jun <var data-var='date'>28</var>, <var data-var='time'>18:15</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>28</var>, <var data-var='time'>17:27</var> PDT Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>28</var>, <var data-var='time'>17:26</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>28</var>, <var data-var='time'>15:45</var> PDT Update - We are continuing to investigate this issue. Jun <var data-var='date'>28</var>, <var data-var='time'>15:44</var> PDT Update - We are continuing to investigate this issue. Jun <var data-var='date'>28</var>, <var data-var='time'>15:33</var> PDT Investigating - We are currently investigating this issue.

Order Health Impacted

Jun <var data-var='date'>16</var>, <var data-var='time'>09:22</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>16</var>, <var data-var='time'>08:49</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>16</var>, <var data-var='time'>08:35</var> PDT Update - We have implemented the fix and are starting to see some recovery Jun <var data-var='date'>16</var>, <var data-var='time'>08:03</var> PDT Update - We have identified a fix and are working to implement Jun <var data-var='date'>16</var>, <var data-var='time'>07:33</var> PDT Update - We are continuing to work on a fix for the issue Jun <var data-var='date'>16</var>, <var data-var='time'>07:18</var> PDT Identified - The team identified the issue is continuing to look into a fix Jun <var data-var='date'>16</var>, <var data-var='time'>07:15</var> PDT Update - We are continuing to investigate this issue. Jun <var data-var='date'>16</var>, <var data-var='time'>07:14</var> PDT Investigating - We are aware of the issue and are currently investigating

DoorDash outage

May <var data-var='date'> 5</var>, <var data-var='time'>11:14</var> PDT Resolved - This incident has been resolved. May <var data-var='date'> 5</var>, <var data-var='time'>11:12</var> PDT Update - We have found root cause and mitigated the issue. May <var data-var='date'> 5</var>, <var data-var='time'>09:50</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'> 5</var>, <var data-var='time'>09:27</var> PDT Update - We are continuing to investigate this issue. May <var data-var='date'> 5</var>, <var data-var='time'>08:47</var> PDT Investigating - We are currently investigating this issue.

Open API Order Health Impacted

Apr <var data-var='date'>15</var>, <var data-var='time'>01:46</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>15</var>, <var data-var='time'>01:33</var> PDT Investigating - We are currently investigating this issue.

Apr <var data-var='date'>15</var>, <var data-var='time'>01:46</var> PDT Resolved - This incident has been resolved. Apr <var data-var='date'>15</var>, <var data-var='time'>01:45</var> PDT Update - The team has investigated and resolved the issue. Seeing api metrics back in trend. Apr <var data-var='date'>15</var>, <var data-var='time'>01:30</var> PDT Investigating - Doordash order health seems to be impacted partially, seeing higher than expected latency. The team is actively investigating the issue.

Partial Order Health impacted

Mar <var data-var='date'>19</var>, <var data-var='time'>15:46</var> PDT Resolved - The incident has been resolved. Mar <var data-var='date'>19</var>, <var data-var='time'>10:57</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>19</var>, <var data-var='time'>09:49</var> PDT Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>19</var>, <var data-var='time'>09:22</var> PDT Investigating - We have detected an issue with Event Logs in Developer Portal. We are actively investigating.

Event logs outage

Dec <var data-var='date'>12</var>, <var data-var='time'>08:14</var> PST Resolved - We are no longer seeing the errors, Dev Portal should be available now. Dec <var data-var='date'>12</var>, <var data-var='time'>07:42</var> PST Monitoring - A fix has been deployed and we are monitoring auth errors. Dec <var data-var='date'>12</var>, <var data-var='time'>07:15</var> PST Identified - We are aware of users to be unable to access developer portal. The team is actively investigating the issue.

Developer portal authentication issue

Dec <var data-var='date'> 8</var>, <var data-var='time'>05:29</var> PST Resolved - The order health has recovered and incident is now resolved. Dec <var data-var='date'> 8</var>, <var data-var='time'>04:47</var> PST Investigating - Doordash order health seems to be impacted partially. The team is actively investigating the issue.

Dec <var data-var='date'> 5</var>, <var data-var='time'>01:35</var> PST Resolved - This incident has been resolved. Dec <var data-var='date'> 5</var>, <var data-var='time'>01:26</var> PST Monitoring - We are seeing recovery across our systems and are monitoring to confirm full restoration. Dec <var data-var='date'> 5</var>, <var data-var='time'>01:03</var> PST Update - We are continuing to investigate this issue. Dec <var data-var='date'> 5</var>, <var data-var='time'>01:01</var> PST Investigating - We are currently experiencing service degradation due to an outage with Cloudflare. This issue is causing platform-wide issues with DoorDash and may cause errors for some users. Our engineering teams are monitoring the situation and working to mitigate customer impact.

Service Degradation Due to Cloudflare Outage

Dec <var data-var='date'> 3</var>, <var data-var='time'>14:45</var> PST Resolved - The issue with Order Creation is now confirmed to be resolved. No further updates. Dec <var data-var='date'> 3</var>, <var data-var='time'>14:27</var> PST Monitoring - The issue with Order Creation is resolved but we will continue to monitor. Next update in 15 minutes. Dec <var data-var='date'> 3</var>, <var data-var='time'>14:16</var> PST Investigating - We have detected an issue with Drive Order Creation V1 API. We are actively investigating. API calls to the Create Delivery V1 endpoint that fail may be successful on retry. Next update in 15 minutes.

Drive Order Creation - Issue Detected

Dec <var data-var='date'> 2</var>, <var data-var='time'>17:38</var> PST Resolved - This incident has been resolved. Dec <var data-var='date'> 2</var>, <var data-var='time'>17:36</var> PST Investigating - Partial order volume impact

Order volume impacted

Oct <var data-var='date'>20</var>, <var data-var='time'>00:30</var> PDT Resolved - We experienced an incident affecting certain DoorDash orders as a result of an AWS outage that impacted our partners. The incident has been fully mitigated.

Oct <var data-var='date'>16</var>, <var data-var='time'>09:00</var> PDT Resolved - From 9am to 12:49pm PT a new validation rule on DoorDash Drive was unexpectedly applied, requiring non-empty first and last names. This rule caused order creation requests with an empty customer first or last name to be rejected across API integrations and through the "Request a Delivery" form on the Merchant portal. After the rule change was rolled back by 12:49pm PT, the previous name validation rules were being applied and orders with empty first or last name were being accepted.

Drive Order Creation - Issue Resolved

Oct <var data-var='date'> 7</var>, <var data-var='time'>19:55</var> PDT Resolved - From 7:55 PM PDT on October 7, 2025 to 11:15PM PDT October 7, 2025, Drive experienced degraded ETA accuracy due to an internal database corruption issue. During this time, ETA estimates appeared significantly longer than expected for all Drive merchants. The underlying issue was partially resolved by 11:15 PM PDT and fully resolved by 2:25 AM PDT on October 8, 2025, and ETA accuracy has since returned to normal.

Drive Order Fulfillment - Drive ETA Degradation

Sep <var data-var='date'>11</var>, <var data-var='time'>09:02</var> PDT Resolved - This incident has been resolved. Sep <var data-var='date'>11</var>, <var data-var='time'>08:54</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>11</var>, <var data-var='time'>08:51</var> PDT Identified - The issue has been identified and working to be mitigated. We are seeing recovery Sep <var data-var='date'>11</var>, <var data-var='time'>08:51</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>11</var>, <var data-var='time'>08:50</var> PDT Update - We are continuing to investigate this issue. Sep <var data-var='date'>11</var>, <var data-var='time'>08:45</var> PDT Investigating - We have detected an issue with Order Creation. We are actively investigating.

Drive Order Creation - Issue detected

Sep <var data-var='date'> 9</var>, <var data-var='time'>12:31</var> PDT Resolved - The issue with Order Creation is now confirmed to be resolved. No further updates. Sep <var data-var='date'> 9</var>, <var data-var='time'>12:13</var> PDT Monitoring - The issue with Order Creation and Fulfillment is resolved but we will continue to monitor. Next update in 15 minutes. Sep <var data-var='date'> 9</var>, <var data-var='time'>12:07</var> PDT Identified - We have identified an issue with Order Creation linked to one of our external vendors. The vendor is actively working on mitigation, and we are continuing to closely monitor the situation. Next update in 15 minutes. Sep <var data-var='date'> 9</var>, <var data-var='time'>12:03</var> PDT Investigating - We have detected an issue with Order Creation. We are actively investigating. Next update in 15 minutes.

Aug <var data-var='date'> 6</var>, <var data-var='time'>14:04</var> PDT Resolved - Team identified cause and issue is now mitigated as of 2pm. Aug <var data-var='date'> 6</var>, <var data-var='time'>13:49</var> PDT Investigating - Impact since 8/6 7am PST

Degradation on SSIO (store onboarding) endpoint

Aug <var data-var='date'> 5</var>, <var data-var='time'>12:28</var> PDT Resolved - This incident has been resolved. From 11:42 to 11:48, 12:02 to 12:10 we had two API 500 error spikes caused by internal DB outage. During the incident 7% of Drive Classic requests got impacted; and 25% of Drive API requests got impacted. Retries during the time would have worked if the clients have retry logic. Aug <var data-var='date'> 5</var>, <var data-var='time'>12:27</var> PDT Update - We are continuing to monitor for any further issues. Aug <var data-var='date'> 5</var>, <var data-var='time'>12:22</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 5</var>, <var data-var='time'>12:18</var> PDT Update - We have recovered and root causing the error spikes. Aug <var data-var='date'> 5</var>, <var data-var='time'>12:10</var> PDT Investigating - We are currently investigating this issue.

Drive API error spike

Aug <var data-var='date'> 5</var>, <var data-var='time'>12:00</var> PDT Resolved - This incident has been resolved. From 11:42 AM to 11:48 AM and 12:02 PM to 12:10 PM PT, due to internal outage there was drop in order volume. We have since recovered.

Marketplace Orders impacted

Jul <var data-var='date'>31</var>, <var data-var='time'>03:04</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>02:49</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>31</var>, <var data-var='time'>02:43</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>31</var>, <var data-var='time'>02:35</var> PDT Investigating - We have detected an issue with the orders functionality. We are investigating.

Doordash orders - Issue detected

Jul <var data-var='date'>14</var>, <var data-var='time'>11:57</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'>14</var>, <var data-var='time'>11:56</var> PDT Update - We are continuing to investigate this issue. Jul <var data-var='date'>14</var>, <var data-var='time'>11:40</var> PDT Investigating - We have detected an issue with the orders functionality. We are investigating.

Jul <var data-var='date'> 9</var>, <var data-var='time'>06:46</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'> 9</var>, <var data-var='time'>05:41</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 9</var>, <var data-var='time'>05:12</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'> 9</var>, <var data-var='time'>04:00</var> PDT Update - We are continuing to investigate this issue. Jul <var data-var='date'> 9</var>, <var data-var='time'>03:07</var> PDT Update - We are continuing to investigate this issue. Jul <var data-var='date'> 9</var>, <var data-var='time'>02:43</var> PDT Investigating - We have detected an issue with Order Fulfillment and are actively investigating.

Drive Order Fulfillment - Issue Detected

Jul <var data-var='date'> 9</var>, <var data-var='time'>06:42</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'> 9</var>, <var data-var='time'>06:04</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 9</var>, <var data-var='time'>05:36</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'> 9</var>, <var data-var='time'>03:20</var> PDT Investigating - Team is investigating on the issue

Marketplace Order impacted

Jun <var data-var='date'>10</var>, <var data-var='time'>02:42</var> PDT Resolved - The issue with Order Creation and Fulfillment is now confirmed to be resolved. No further updates. Jun <var data-var='date'>10</var>, <var data-var='time'>02:42</var> PDT Investigating - The issue with Order Creation and Fulfillment is now confirmed to be resolved. No further updates. Jun <var data-var='date'>10</var>, <var data-var='time'>02:37</var> PDT Monitoring - The issue with Order Creation and Fulfillment is resolved but we will continue to monitor. Jun <var data-var='date'>10</var>, <var data-var='time'>01:57</var> PDT Identified - We have identified an issue with Order Creation and Fulfillment. We are actively working on a resolution. Next update in 15 minutes. Jun <var data-var='date'>10</var>, <var data-var='time'>01:35</var> PDT Update - We are continuing to investigate this issue. Jun <var data-var='date'>10</var>, <var data-var='time'>01:10</var> PDT Update - We have detected an issue with Order Creation and Fulfillment. We are actively investigating. Jun <var data-var='date'>10</var>, <var data-var='time'>00:29</var> PDT Investigating - We have detected an issue with Order Creation and Fulfillment. We are actively investigating.

Is DoorDash down?

DoorDash status is UP

Lastest published events

Cloudflare-Related Drive Order & Webhook Disruption

Order Health Impacted

DoorDash outage

DoorDash Services, Components and Regions

Recent DoorDash events

Cloudflare-Related Drive Order & Webhook Disruption

Order Health Impacted

DoorDash outage

Open API Order Health Impacted

Order Health Impacted

Partial Order Health impacted