Apr <var data-var='date'> 2</var>, <var data-var='time'>21:00</var> EDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 2</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 2</var>, <var data-var='time'>10:21</var> EDT Update - We will be undergoing scheduled maintenance during this time.Apr <var data-var='date'> 2</var>, <var data-var='time'>08:22</var> EDT Scheduled - We will be performing scheduled maintenance on DonorPerfect and DonorPerfect Drag & Drop Online Forms on Thursday, April 2, starting at 8:00 PM ET. The update is expected to take about one hour. During this time, there will be a brief downtime period (approximately 10 minutes) while updates are applied. During this window, DonorPerfect may be temporarily unavailable, and Drag & Drop Online Forms may not process donations. Classic Online Forms will continue to function normally and process donations without interruption. However, downloads from Drag & Drop forms and emails sent through DonorPerfect email templates may be delayed during the maintenance period. Thank you for your patience as we work to improve DonorPerfect.

Scheduled Maintenance for DonorPerfect

Mar <var data-var='date'>27</var>, <var data-var='time'>20:04</var> EDT Resolved - This incident is resolved.Mar <var data-var='date'>27</var>, <var data-var='time'>19:15</var> EDT Investigating - We are currently investigating an issue where DPMobile is unable to process new gifts within the app. Additionally, we are seeing that new API keys cannot be generated at this time. Our team is actively working to identify the root cause, and we will continue to provide updates here as more information becomes available.

DPMobile App Processing Issues

Mar <var data-var='date'>27</var>, <var data-var='time'>14:02</var> EDT Resolved - This incident has been resolved.Mar <var data-var='date'>27</var>, <var data-var='time'>12:40</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>27</var>, <var data-var='time'>11:14</var> EDT Investigating - We are currently investigating intermittent errors when completing tasks in DonorPerfect. We are working hard to identify and fix the issue. Thank you for your patience and understanding. We will keep you updated here!

Intermittent Errors Completing Tasks in DonorPerfect

Mar <var data-var='date'>19</var>, <var data-var='time'>21:00</var> EDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>19</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>18</var>, <var data-var='time'>10:51</var> EDT Scheduled - We will be performing maintenance on DonorPerfect on Thursday, March 19th, beginning at 8:00 PM ET. This update is expected to take approximately one hour. During this time, there will be about 10 minutes of downtime while updates are applied, and DonorPerfect may be inaccessible. Classic Online Forms and Drag & Drop Online Forms will continue to process donations without interruption. However, during the maintenance window, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed. Thank you for your patience as we work to improve DonorPerfect.

Mar <var data-var='date'>12</var>, <var data-var='time'>22:00</var> EDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>12</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>11</var>, <var data-var='time'>15:25</var> EDT Scheduled - We'll be performing maintenance to DonorPerfect Classic Online Forms Thursday, March 12th beginning at 8pm ET. This maintenance is estimated to last approximately 2 hours. During this time, your DonorPerfect Classic Online Forms will be offline and unable to process donations. You will also be unable to edit Classic Online Forms while maintenance is in progress. Drag ’n Drop Forms will remain fully operational for donations, however during this time you may be unable to edit the forms. We appreciate your patience as we work to improve the performance and reliability of Classic Online Forms.

DonorPerfect Classic Forms Maintenance

Mar <var data-var='date'> 5</var>, <var data-var='time'>20:15</var> EST Completed - The scheduled maintenance has been completed.Mar <var data-var='date'> 5</var>, <var data-var='time'>19:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'> 4</var>, <var data-var='time'>09:41</var> EST Scheduled - We will be performing maintenance to DonorPerfect on Thursday, March 5th, beginning at 7:00 PM ET. This update is expected to take about one hour and 15 minutes, during that time DonorPerfect will be inaccessible. Please note that your Classic DonorPerfect Online Forms and Drag & Drop Online Forms will continue processing donations without interruption. However during the maintenance, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed. Thank you for your patience as we work to improve DonorPerfect.

Scheduled Maintenance For DonorPerfect

Feb <var data-var='date'>26</var>, <var data-var='time'>22:00</var> EST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>26</var>, <var data-var='time'>21:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>25</var>, <var data-var='time'>14:55</var> EST Scheduled - We will be performing scheduled maintenance on DonorPerfect and DonorPerfect Online Forms (Classic and Drag-and-Drop) on Thursday, February 26th, beginning at 9:00 PM ET. The maintenance is expected to last approximately 1 hour. During this time, DonorPerfect and Online Forms (Classic and Drag-and-Drop) will be temporarily unavailable for approximately 5 minutes. Email notifications and online form downloads may also be delayed during this period. Thank you for your patience as we work to improve the performance and reliability of DonorPerfect and Online Forms.

Scheduled Maintenance For DonorPerfect & DonorPerfect Online Forms

Feb <var data-var='date'>25</var>, <var data-var='time'>22:00</var> EST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>25</var>, <var data-var='time'>21:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>24</var>, <var data-var='time'>19:12</var> EST Scheduled - We will be performing scheduled maintenance on DonorPerfect and DonorPerfect Online Forms (Classic and Drag-and-Drop) on Wednesday, February 25th, beginning at 9:00 PM ET. The maintenance is expected to last approximately 1 hour. During this time, DonorPerfect and Online Forms (Classic and Drag-and-Drop) will be temporarily unavailable for approximately 5 minutes. Email notifications and online form downloads may also be delayed during this period. Thank you for your patience as we work to improve the performance and reliability of DonorPerfect and Online Forms.

Feb <var data-var='date'>19</var>, <var data-var='time'>22:30</var> EST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>19</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>17</var>, <var data-var='time'>17:18</var> EST Scheduled - We will be performing scheduled maintenance on DonorPerfect and DonorPerfect Online Forms (Classic and Drag-and-Drop) on Thursday, February 19, beginning at 8:00 PM ET. The maintenance window is expected to last approximately 2 hours and 30 minutes. During this time, DonorPerfect and both versions of Online Forms (Classic and Drag-and-Drop) may experience intermittent downtime and could be temporarily unavailable. Email notifications and online form downloads may also be delayed during this period. Thank you for your patience as we work to improve the performance and reliability of DonorPerfect and Online Forms.

Feb <var data-var='date'> 5</var>, <var data-var='time'>21:00</var> EST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'> 5</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 4</var>, <var data-var='time'>20:20</var> EST Scheduled - We will be performing maintenance to DonorPerfect on Thursday, February 5th, beginning at 8:00 PM ET. This update is expected to take about one hour, with downtime of approximately 30 minutes. Please note that your Classic DonorPerfect Online Forms and Drag & Drop Online Forms will continue processing donations without interruption. However during the maintenance, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed. Thank you for your patience as we work to improve DonorPerfect.

Jan <var data-var='date'>28</var>, <var data-var='time'>16:44</var> EST Resolved - This incident has been resolved.Jan <var data-var='date'>28</var>, <var data-var='time'>15:22</var> EST Investigating - We’re currently investigating an issue impacting Easy Reports that may cause reports to run slowly or, in some cases, fail to complete. We apologize for the disruption and are working to resolve it as quickly as possible. Updates will be shared here as we learn more.

Slowness Running Easy Reports

Jan <var data-var='date'>23</var>, <var data-var='time'>14:59</var> EST Resolved - No further errors were observed and this issue is resolved.Jan <var data-var='date'>23</var>, <var data-var='time'>12:21</var> EST Monitoring - We have been notified that this issue has been addressed and all payment attempts are connecting as normal. We are monitoring payment success to ensure that this issue is truly resolved. Thank you for your patience as this situation was identified and addressed.Jan <var data-var='date'>23</var>, <var data-var='time'>12:10</var> EST Investigating - We are currently monitoring a high-priority issue affecting the SafeSave Processing Gateway impacting Instacharge and Payment Forms. Some payment attempts are receiving connection error messages. Our team is working diligently with our partner to restore full functionality as quickly as possible, and we will share updates here as soon as more information becomes available.

Intermittent Connection Errors When Submitting Payments

Jan <var data-var='date'>23</var>, <var data-var='time'>09:14</var> EST Resolved - This incident has been resolved.Jan <var data-var='date'>22</var>, <var data-var='time'>15:24</var> EST Identified - We have identified the cause of the email delivery delays as a widespread outage affecting Microsoft 365 services. As a result, some emails from DonorPerfect, Online Forms, and ReadySetAuction, including MFA emails, password resets, receipts, and other system-generated messages, may be delayed for users with Microsoft email services (such as Outlook, Hotmail, or Exchange). Our systems are operating as expected, and we are actively monitoring the situation. Until Microsoft resolves the outage on their end, delays in email delivery may continue. Thank you for your patience, and we will continue to provide updates here as more information becomes available.Jan <var data-var='date'>22</var>, <var data-var='time'>14:45</var> EST Investigating - We are currently investigating an issue where some emails are not being delivered. This includes emails from DonorPerfect, Online Forms, and ReadySetAuction, including MFA emails, password resets, receipts, and other system-generated emails. We are working hard to identify the issue and resolve it as soon as possible. Thank you for your patience. We will keep you updated here.

Email Deliverability Issues, including MFA and Password Resets

Jan <var data-var='date'>22</var>, <var data-var='time'>20:30</var> EST Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>22</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>21</var>, <var data-var='time'>14:16</var> EST Scheduled - We will be performing scheduled maintenance on DonorPerfect Thursday, January 22nd, beginning at 8:00 PM ET. The maintenance is expected to last approximately 30 minutes. During this time, DonorPerfect will be temporarily unavailable. Please note that your Classic Online Forms and Drag & Drop Online Forms will continue to process donations without interruption. However, during the maintenance window, downloads from Drag & Drop forms and emails sent using DonorPerfect email templates may experience brief delays. Thank you for your patience as we work to improve DonorPerfect.

Jan <var data-var='date'>17</var>, <var data-var='time'>16:20</var> EST Resolved - This incident has been resolved.Jan <var data-var='date'>17</var>, <var data-var='time'>16:09</var> EST Monitoring - A fix has been implemented and we are monitoring the results. You should now be able to login to your DonorPerfect system.Jan <var data-var='date'>17</var>, <var data-var='time'>15:47</var> EST Identified - Our team has identified the step in the login process that is causing the issue and are working to resolve it. Thank you for your patience as we get everything working again.Jan <var data-var='date'>17</var>, <var data-var='time'>15:05</var> EST Investigating - We’re currently investigating an issue impacting DonorPerfect logins. Some users are seeing a blank screen when attempting to sign in, or are being prevented from logging in altogether. This is our highest priority, and our team is actively working to resolve it as quickly as possible.

DonorPerfect Login Errors

Jan <var data-var='date'>12</var>, <var data-var='time'>21:00</var> EST Completed - The scheduled maintenance has been completed.Jan <var data-var='date'>12</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'>12</var>, <var data-var='time'>13:06</var> EST Scheduled - We will be performing scheduled maintenance on DonorPerfect tonight, January 12th, beginning at 8:00 PM ET. The maintenance is expected to last approximately 1 hour. During this time, DonorPerfect and Classic Online will be temporarily unavailable for approximately 30 minutes. Please note that Drag & Drop Online Forms will continue to process donations without interruption. However, during the maintenance window, downloads from Drag & Drop forms and emails sent using DonorPerfect email templates may experience brief delays. Thank you for your patience as we work to improve DonorPerfect.

Jan <var data-var='date'> 8</var>, <var data-var='time'>20:30</var> EST Completed - The scheduled maintenance has been completed.Jan <var data-var='date'> 8</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan <var data-var='date'> 7</var>, <var data-var='time'>17:30</var> EST Scheduled - We will be performing scheduled maintenance on DonorPerfect on Thursday, January 8, beginning at 8:00 PM ET. The maintenance is expected to last approximately 30 minutes. During this time, DonorPerfect and Online Forms Classic will be temporarily unavailable. Please note that Drag & Drop Online Forms will continue to process donations without interruption. However, during the maintenance window, downloads from Drag & Drop forms and emails sent using DonorPerfect email templates may experience brief delays. Thank you for your patience as we work to enhance the performance and reliability of DonorPerfect.

Scheduled Maintenance For DonorPerfect & Online Forms Classic

Dec <var data-var='date'>22</var>, <var data-var='time'>20:15</var> EST Completed - The scheduled maintenance has been completed.Dec <var data-var='date'>22</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>22</var>, <var data-var='time'>16:32</var> EST Scheduled - We will be performing maintenance to DonorPerfect on Monday, December 22nd, beginning at 8:00 PM ET. This update is expected to take about 15 minutes, with a brief downtime of approximately 10 minutes. Please note that your Classic DonorPerfect Online Forms and Drag & Drop Online Forms will continue processing donations without interruption. However during the maintenance, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed. Thank you for your patience as we work to improve DonorPerfect.

Dec <var data-var='date'>18</var>, <var data-var='time'>22:00</var> EST Completed - The scheduled maintenance has been completed.Dec <var data-var='date'>18</var>, <var data-var='time'>21:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>17</var>, <var data-var='time'>10:09</var> EST Scheduled - We will be performing scheduled maintenance on DonorPerfect Online Forms (Drag and Drop) on Thursday, December 18, beginning at 9:00 PM ET. The maintenance is expected to last approximately one hour. During this time, Drag and Drop online forms may experience a brief period of intermittent downtime of up to 5 minutes. Additionally, during the release window, downloads and emails sent via DonorPerfect email templates from Drag and Drop forms may be delayed. Any delayed downloads or receipts will be sent automatically once maintenance is complete. DonorPerfect Classic Online Forms will remain fully operational and will continue to process donations without interruption. Thank you for your patience as we continue to improve and enhance DonorPerfect Online Forms.

Scheduled Maintenance for new DonorPerfect Online Forms (Drag and Drop)

Dec <var data-var='date'>17</var>, <var data-var='time'>21:00</var> EST Completed - The scheduled maintenance has been completed.Dec <var data-var='date'>17</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>15</var>, <var data-var='time'>13:09</var> EST Scheduled - We will be performing maintenance to DonorPerfect on Tuesday, December 16th, beginning at 8:00 PM ET. This update is expected to take about one hour, with a brief downtime of approximately 10 minutes. Please note that your Classic DonorPerfect Online Forms and Drag & Drop Online Forms will continue processing donations without interruption. However during the maintenance, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed. Thank you for your patience as we work to improve DonorPerfect.

Dec <var data-var='date'>11</var>, <var data-var='time'>21:00</var> EST Completed - The scheduled maintenance has been completed.Dec <var data-var='date'>11</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'>11</var>, <var data-var='time'>10:04</var> EST Scheduled - We will be performing maintenance on DonorPerfect and Classic DonorPerfect Online Forms tonight, Thursday, December 11th, beginning at 8:00 PM ET. The maintenance is expected to take approximately one hour. There will be a planned downtime of about 10 minutes at the start of the release where DonorPerfect will be inaccessible, and Classic Online Forms will not process donations. DonorPerfect Drag & Drop Online Forms will remain fully operational and will continue processing donations without interruption. Thank you for your patience as we work to enhance DonorPerfect and DonorPerfect Online Forms.

Scheduled Maintenance for DonorPerfect and Classic DonorPerfect Online Forms

Dec <var data-var='date'> 4</var>, <var data-var='time'>21:00</var> EST Completed - The scheduled maintenance has been completed.Dec <var data-var='date'> 4</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'> 3</var>, <var data-var='time'>10:20</var> EST Scheduled - We will be performing maintenance to DonorPerfect on Thursday, December 4th, beginning at 8:00 PM ET. This update is expected to take about one hour, with a brief downtime of approximately 10 minutes at the start. Please note that your Classic DonorPerfect Online Forms and Drag & Drop Online Forms will remain fully operational and continue processing donations without interruption. Thank you for your patience as we work to improve DonorPerfect.

Nov <var data-var='date'>26</var>, <var data-var='time'>10:25</var> EST Resolved - We have not seen any ongoing issues after the fix was implemented. Thank you for your patience!Nov <var data-var='date'>25</var>, <var data-var='time'>23:58</var> EST Monitoring - A fix has been implemented and we are monitoring the results. Thank you for your understanding as we worked to correct this issue.Nov <var data-var='date'>25</var>, <var data-var='time'>20:43</var> EST Investigating - We are currently investigating an intermittent issue affecting Drag-N-Drop Forms. Some users may experience a 502 or 503 error when attempting to load a form. However, Online Forms Classic are not impacted and will continue to load normally. Our team is actively working to identify the cause and put a permanent resolution in place. We will provide updates as more information becomes available.

Intermittent Errors Loading Drag-N-Drop Forms

Nov <var data-var='date'>18</var>, <var data-var='time'>14:00</var> EST Resolved - We haven’t seen any further issues, and our vendor has confirmed that the problem has been successfully resolved. We’re confident that everything is back to normal and running as expected. Thank you for your patience and understanding while we worked through this.Nov <var data-var='date'>18</var>, <var data-var='time'>09:50</var> EST Monitoring - Our third party vender has implemented a fix and we are monitoring the results. we will update here again when we are confident this is fully resolved.Nov <var data-var='date'>18</var>, <var data-var='time'>09:23</var> EST Update - We are continuing to work on a fix for this issue.Nov <var data-var='date'>18</var>, <var data-var='time'>08:48</var> EST Identified - An issue has been identified with one of our third party venders that may be causing intermittent errors when accessing DonorPerfect, Classic and New Forms as well as ReadySetAuction. This appears to be connected to a widespread outage affecting many online services. We apologize and are working on resolving this.

Third-Party Service Issues Affecting DonorPerfect, Classic and New Forms

Nov <var data-var='date'>14</var>, <var data-var='time'>17:30</var> EST Completed - The scheduled maintenance has been completed.Nov <var data-var='date'>14</var>, <var data-var='time'>17:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>13</var>, <var data-var='time'>14:27</var> EST Scheduled - We will be performing maintenance on DonorPerfect Friday, November 14th, beginning at 5:00 PM ET. This update is expected to take about 30 minutes, with a possibility of intermittent connectivity issues during that time. Please note that your Classic DonorPerfect Online Forms and Drag & Drop Online Forms will remain fully operational and continue processing donations without interruption. Thank you for your patience as we work to improve DonorPerfect.

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Lastest published events

Scheduled Maintenance for DonorPerfect

DPMobile App Processing Issues

Intermittent Errors Completing Tasks in DonorPerfect

DonorPerfect Services, Components and Regions

Recent DonorPerfect events

Scheduled Maintenance for DonorPerfect

DPMobile App Processing Issues

Intermittent Errors Completing Tasks in DonorPerfect

Scheduled Maintenance for DonorPerfect

DonorPerfect Classic Forms Maintenance

Scheduled Maintenance For DonorPerfect

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Is DonorPerfect down?

DonorPerfect status is UP

Lastest published events

Scheduled Maintenance for DonorPerfect

DPMobile App Processing Issues

Intermittent Errors Completing Tasks in DonorPerfect

DonorPerfect Services, Components and Regions

Recent DonorPerfect events

Scheduled Maintenance for DonorPerfect

DPMobile App Processing Issues

Intermittent Errors Completing Tasks in DonorPerfect

Scheduled Maintenance for DonorPerfect

DonorPerfect Classic Forms Maintenance

Scheduled Maintenance For DonorPerfect

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!