May <var data-var='date'>19</var>, <var data-var='time'>22:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>19</var>, <var data-var='time'>21:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>19</var>, <var data-var='time'>21:00</var> EDT Scheduled - We will be performing maintenance on DonorPerfect Tuesday, May 19th, beginning at 9:00 PM ET. This update is expected to take approximately 1 hour. During this time, there will be about 30 minutes of downtime while updates are applied and DonorPerfect may be inaccessible. Classic Online Forms, Drag & Drop Online Forms, and Givecloud will continue to process donations without interruption. However, during the maintenance window, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed. Thank you for your patience as we work to improve DonorPerfect.

Scheduled Maintenance For DonorPerfect

May <var data-var='date'>15</var>, <var data-var='time'>20:30</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>15</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>15</var>, <var data-var='time'>18:32</var> EDT Scheduled - We will be performing maintenance on DonorPerfect on Friday, May 15th, beginning at 8:00 PM ET. This update is expected to take approximately 30 minutes. During this time, there will be about 20 minutes of downtime while updates are applied and DonorPerfect may be inaccessible. Classic Online Forms, Drag & Drop Online Forms, and Givecloud will continue to process donations without interruption. However, during the maintenance window, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed. Thank you for your patience as we work to improve DonorPerfect.

Scheduled Maintenance for DonorPerfect

May <var data-var='date'>15</var>, <var data-var='time'>11:37</var> EDT Resolved - The issue impacting export processing times appears to be resolved. We identified a particularly large export job that required additional time to complete, but we are now seeing the pending export queue clear and processing return to normal. Any completed exports you were waiting for can be accessed under Reports > My Downloads. Also some additional clarification on the error message, "Max number of queue jobs reached," this will appear whenever there is already a pending export for your organization, whether submitted by your user account or another user within your system. Once the pending export completes, additional exports can be queued successfully. May <var data-var='date'>15</var>, <var data-var='time'>10:52</var> EDT Investigating - We are currently investigating an issue causing unexpectedly long processing times for exports, as well as errors stating: "Max number of queue jobs reached" when using the Export to File feature. Our team is actively working to identify the root cause and restore normal performance. We will provide additional updates as more information becomes available.

Errors exporting reports

May <var data-var='date'>14</var>, <var data-var='time'>21:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>14</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>13</var>, <var data-var='time'>17:05</var> EDT Scheduled - We will be performing maintenance on DonorPerfect on Thursday, May 14th, beginning at 8:00 PM ET. This update is expected to take approximately one hour. During this time, there will be about 20 minutes of downtime while updates are applied, and DonorPerfect may be inaccessible. Classic Online Forms, Drag & Drop Online Forms, and Givecloud will continue to process donations without interruption. However, during the maintenance window, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed. Thank you for your patience as we work to improve DonorPerfect.

May <var data-var='date'>13</var>, <var data-var='time'>16:30</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>13</var>, <var data-var='time'>16:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>13</var>, <var data-var='time'>14:50</var> EDT Scheduled - Today, May 13 at 4:00 PM ET, we will be performing maintenance on ReadySetAuction to address a post-release defect. During this maintenance window, RSA may experience approximately 10 minutes of downtime. The total release duration is expected to be 30 minutes. We appreciate your patience and understanding as we work to improve system stability and performance.

RSA Maintenance

May <var data-var='date'>10</var>, <var data-var='time'>20:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>10</var>, <var data-var='time'>06:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 8</var>, <var data-var='time'>14:49</var> EDT Scheduled - We will be performing scheduled maintenance on the ReadySetAuction servers on Sunday, May 10, beginning at 6:00 AM ET. During this maintenance window, ReadySetAuction will be unavailable until approximately 8:00 PM ET. We understand this maintenance window may overlap with planning or follow-up activities for your event(s). Our team has carefully planned this upgrade to minimize disruption. We appreciate your patience and understanding as we work to improve the performance, reliability, and long-term stability of ReadySetAuction.

Scheduled Maintenance for ReadySetAuction

May <var data-var='date'> 6</var>, <var data-var='time'>20:12</var> EDT Resolved - This incident has been resolved. May <var data-var='date'> 6</var>, <var data-var='time'>18:46</var> EDT Monitoring - Our payment processing vendor has implemented a fix and is actively monitoring the system to ensure payment processing remains stable and fully operational. May <var data-var='date'> 6</var>, <var data-var='time'>18:18</var> EDT Identified - Our payment processing vendor is currently experiencing intermittent issues with electronic payment processing. They have identified the root cause and are actively working to implement a fix and restore normal service as quickly as possible. We will continue to provide updates here as they become available.

Intermittent Payment Processing Issues

May <var data-var='date'> 6</var>, <var data-var='time'>20:00</var> EDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 6</var>, <var data-var='time'>19:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 6</var>, <var data-var='time'>09:46</var> EDT Scheduled - We will be performing scheduled maintenance on DonorPerfect tonight, Wednesday, May 6, beginning at 7:00 PM ET. The maintenance window is expected to last approximately one hour. During this time, DonorPerfect may experience a brief downtime of approximately five minutes. Please note that DonorPerfect Classic Online Forms, DonorPerfect Drag & Drop Forms, and Givecloud donation forms will remain fully operational and will continue processing donations without interruption. Thank you for your patience and understanding as we continue working to improve DonorPerfect’s performance and reliability.

May <var data-var='date'> 4</var>, <var data-var='time'>18:59</var> EDT Resolved - This incident has been resolved. May <var data-var='date'> 4</var>, <var data-var='time'>14:20</var> EDT Monitoring - We have seen a significant reduction in errors for the security check and believe this should be resolved but are still monitoring the situation. If you still get an error when attempting to log in we recommend clearing your browser’s cache and cookies for the last 7 days. Please note that doing so will also clear your one-time passcode cookie, and you will be prompted to reauthenticate your login. May <var data-var='date'> 3</var>, <var data-var='time'>21:53</var> EDT Investigating - We are currently investigating an issue impacting a third-party vendor that may cause the security check on the DonorPerfect login screen to fail. DonorPerfect itself remains fully operational. If you encounter a “security check failed” message during login, we recommend clearing your browser’s cache and cookies for the last 7 days. As this has allowed some users to get through the security check. Please note that doing so will also clear your one-time passcode cookie, and you will be prompted to reauthenticate your login. We apologize for the inconvenience and are closely monitoring the status of this issue with our third party vendor. We will keep you updated here!

Intermittent Security Check Failures

May <var data-var='date'> 4</var>, <var data-var='time'>16:04</var> EDT Resolved - This incident has been resolved. May <var data-var='date'> 4</var>, <var data-var='time'>15:33</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 4</var>, <var data-var='time'>15:07</var> EDT Investigating - We're investigating reports of intermittent slowness and errors navigating within DonorPerfect. We apologize for this inconvenience, and we're working hard to resolve this issue.

Intermittent Slowness and Errors in DonorPerfect

May <var data-var='date'> 1</var>, <var data-var='time'>00:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>30</var>, <var data-var='time'>20:01</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>30</var>, <var data-var='time'>20:00</var> EDT Scheduled - Maintenance on DonorPerfect servers is taking longer than initially anticipated. Classic Online Forms and New DonorPerfect Online Forms remain temporarily unavailable while we complete this work. We appreciate your patience and understanding as we work to restore full functionality. We will share another update as soon as we have more information or when services are restored. Apr <var data-var='date'>30</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>30</var>, <var data-var='time'>18:38</var> EDT Update - We are currently performing maintenance on DonorPerfect servers. As a result, Classic Online Forms are temporarily unavailable. This impact was not reflected in our initial status update, and we apologize for the oversight. We expect Classic Online Forms to remain down for approximately the next 30 minutes. We will provide another update once services are fully restored. Apr <var data-var='date'>29</var>, <var data-var='time'>11:24</var> EDT Scheduled - We will be performing maintenance on DonorPerfect on Thursday, April 30th, beginning at 8:00 PM ET. This update is expected to take approximately an hour. During this time, there will be about 20 minutes of downtime while updates are applied, and DonorPerfect may be inaccessible. Classic Online Forms and Drag & Drop Online Forms will continue to process donations without interruption. However, during the maintenance window, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed. Thank you for your patience as we work to improve DonorPerfect.

Apr <var data-var='date'>27</var>, <var data-var='time'>16:02</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'>27</var>, <var data-var='time'>09:03</var> EDT Monitoring - We have seen a significant reduction in errors for the security check and believe this should be resolved but are still monitoring the situation. If you still get an error when attempting to log in we recommend clearing your browser’s cache and cookies for the last 7 days. Please note that doing so will also clear your one-time passcode cookie, and you will be prompted to reauthenticate your login. Apr <var data-var='date'>26</var>, <var data-var='time'>14:45</var> EDT Investigating - We are currently investigating an issue impacting a third-party vendor that may cause the security check on the DonorPerfect login screen to fail. DonorPerfect itself remains fully operational. If you encounter a “security check failed” message during login, we recommend clearing your browser’s cache and cookies for the last 7 days. As this has allowed some users to get through the security check. Please note that doing so will also clear your one-time passcode cookie, and you will be prompted to reauthenticate your login. We apologize for the inconvenience and are closely monitoring the status of this issue with our third party vendor. We will keep you updated here!

Security Check Failing

Apr <var data-var='date'>23</var>, <var data-var='time'>21:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>23</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>22</var>, <var data-var='time'>10:35</var> EDT Scheduled - We will be performing maintenance on DonorPerfect Classic Online Forms on Thursday, April 23rd, beginning at 8:00 PM ET. This maintenance is expected to last approximately one hour. At the start of the release, Classic Online Forms and the Review and Acceptance Center (RAC) will be unavailable for approximately 5–10 minutes and will be unable to process donations. Drag & Drop Forms will remain fully operational and will continue processing donations without interruption. We appreciate your patience as we work to improve the performance and reliability of Classic Online Forms.

Scheduled Maintenance for DonorPerfect Classic Online Forms

Apr <var data-var='date'>20</var>, <var data-var='time'>17:35</var> EDT Resolved - This incident has been resolved. Apr <var data-var='date'>20</var>, <var data-var='time'>09:54</var> EDT Monitoring - We are currently monitoring an issue impacting a third-party vendor that may cause the security check on the DonorPerfect login screen to fail. DonorPerfect itself remains fully operational. If you encounter a “security check failed” message during login, we recommend clearing your browser’s cache and cookies for the last 7 days. Please note that doing so will also clear your one-time passcode cookie, and you will be prompted to reauthenticate your login. We apologize for the inconvenience and are closely monitoring the status of this issue with our third party vendor. We will keep you updated here!

Apr <var data-var='date'>15</var>, <var data-var='time'>21:30</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>15</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>14</var>, <var data-var='time'>17:04</var> EDT Scheduled - We will be performing maintenance on DonorPerfect on Wednesday, April 15th, beginning at 8:00 PM ET. This update is expected to take approximately an hour and a half total. During this time, there will be about 20 minutes of downtime while updates are applied, and DonorPerfect may be inaccessible. Classic Online Forms and Drag & Drop Online Forms will continue to process donations without interruption. However, during the maintenance window, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed. Thank you for your patience as we work to improve DonorPerfect.

Apr <var data-var='date'> 2</var>, <var data-var='time'>21:00</var> EDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 2</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 2</var>, <var data-var='time'>10:21</var> EDT Update - We will be undergoing scheduled maintenance during this time. Apr <var data-var='date'> 2</var>, <var data-var='time'>08:22</var> EDT Scheduled - We will be performing scheduled maintenance on DonorPerfect and DonorPerfect Drag & Drop Online Forms on Thursday, April 2, starting at 8:00 PM ET. The update is expected to take about one hour. During this time, there will be a brief downtime period (approximately 10 minutes) while updates are applied. During this window, DonorPerfect may be temporarily unavailable, and Drag & Drop Online Forms may not process donations. Classic Online Forms will continue to function normally and process donations without interruption. However, downloads from Drag & Drop forms and emails sent through DonorPerfect email templates may be delayed during the maintenance period. Thank you for your patience as we work to improve DonorPerfect.

Mar <var data-var='date'>27</var>, <var data-var='time'>20:04</var> EDT Resolved - This incident is resolved. Mar <var data-var='date'>27</var>, <var data-var='time'>19:15</var> EDT Investigating - We are currently investigating an issue where DPMobile is unable to process new gifts within the app. Additionally, we are seeing that new API keys cannot be generated at this time. Our team is actively working to identify the root cause, and we will continue to provide updates here as more information becomes available.

DPMobile App Processing Issues

Mar <var data-var='date'>27</var>, <var data-var='time'>14:02</var> EDT Resolved - This incident has been resolved. Mar <var data-var='date'>27</var>, <var data-var='time'>12:40</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'>27</var>, <var data-var='time'>11:14</var> EDT Investigating - We are currently investigating intermittent errors when completing tasks in DonorPerfect. We are working hard to identify and fix the issue. Thank you for your patience and understanding. We will keep you updated here!

Intermittent Errors Completing Tasks in DonorPerfect

Mar <var data-var='date'>19</var>, <var data-var='time'>21:00</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>19</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>18</var>, <var data-var='time'>10:51</var> EDT Scheduled - We will be performing maintenance on DonorPerfect on Thursday, March 19th, beginning at 8:00 PM ET. This update is expected to take approximately one hour. During this time, there will be about 10 minutes of downtime while updates are applied, and DonorPerfect may be inaccessible. Classic Online Forms and Drag & Drop Online Forms will continue to process donations without interruption. However, during the maintenance window, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed. Thank you for your patience as we work to improve DonorPerfect.

Mar <var data-var='date'>12</var>, <var data-var='time'>22:00</var> EDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>12</var>, <var data-var='time'>20:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>11</var>, <var data-var='time'>15:25</var> EDT Scheduled - We'll be performing maintenance to DonorPerfect Classic Online Forms Thursday, March 12th beginning at 8pm ET. This maintenance is estimated to last approximately 2 hours. During this time, your DonorPerfect Classic Online Forms will be offline and unable to process donations. You will also be unable to edit Classic Online Forms while maintenance is in progress. Drag ’n Drop Forms will remain fully operational for donations, however during this time you may be unable to edit the forms. We appreciate your patience as we work to improve the performance and reliability of Classic Online Forms.

DonorPerfect Classic Forms Maintenance

Mar <var data-var='date'> 5</var>, <var data-var='time'>20:15</var> EST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 5</var>, <var data-var='time'>19:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 4</var>, <var data-var='time'>09:41</var> EST Scheduled - We will be performing maintenance to DonorPerfect on Thursday, March 5th, beginning at 7:00 PM ET. This update is expected to take about one hour and 15 minutes, during that time DonorPerfect will be inaccessible. Please note that your Classic DonorPerfect Online Forms and Drag & Drop Online Forms will continue processing donations without interruption. However during the maintenance, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed. Thank you for your patience as we work to improve DonorPerfect.

Feb <var data-var='date'>26</var>, <var data-var='time'>22:00</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>26</var>, <var data-var='time'>21:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>25</var>, <var data-var='time'>14:55</var> EST Scheduled - We will be performing scheduled maintenance on DonorPerfect and DonorPerfect Online Forms (Classic and Drag-and-Drop) on Thursday, February 26th, beginning at 9:00 PM ET. The maintenance is expected to last approximately 1 hour. During this time, DonorPerfect and Online Forms (Classic and Drag-and-Drop) will be temporarily unavailable for approximately 5 minutes. Email notifications and online form downloads may also be delayed during this period. Thank you for your patience as we work to improve the performance and reliability of DonorPerfect and Online Forms.

Scheduled Maintenance For DonorPerfect & DonorPerfect Online Forms

Feb <var data-var='date'>25</var>, <var data-var='time'>22:00</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>25</var>, <var data-var='time'>21:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>24</var>, <var data-var='time'>19:12</var> EST Scheduled - We will be performing scheduled maintenance on DonorPerfect and DonorPerfect Online Forms (Classic and Drag-and-Drop) on Wednesday, February 25th, beginning at 9:00 PM ET. The maintenance is expected to last approximately 1 hour. During this time, DonorPerfect and Online Forms (Classic and Drag-and-Drop) will be temporarily unavailable for approximately 5 minutes. Email notifications and online form downloads may also be delayed during this period. Thank you for your patience as we work to improve the performance and reliability of DonorPerfect and Online Forms.

Feb <var data-var='date'>19</var>, <var data-var='time'>22:30</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>19</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>17</var>, <var data-var='time'>17:18</var> EST Scheduled - We will be performing scheduled maintenance on DonorPerfect and DonorPerfect Online Forms (Classic and Drag-and-Drop) on Thursday, February 19, beginning at 8:00 PM ET. The maintenance window is expected to last approximately 2 hours and 30 minutes. During this time, DonorPerfect and both versions of Online Forms (Classic and Drag-and-Drop) may experience intermittent downtime and could be temporarily unavailable. Email notifications and online form downloads may also be delayed during this period. Thank you for your patience as we work to improve the performance and reliability of DonorPerfect and Online Forms.

Feb <var data-var='date'> 5</var>, <var data-var='time'>21:00</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 5</var>, <var data-var='time'>20:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 4</var>, <var data-var='time'>20:20</var> EST Scheduled - We will be performing maintenance to DonorPerfect on Thursday, February 5th, beginning at 8:00 PM ET. This update is expected to take about one hour, with downtime of approximately 30 minutes. Please note that your Classic DonorPerfect Online Forms and Drag & Drop Online Forms will continue processing donations without interruption. However during the maintenance, Drag & Drop form downloads and emails sent via DonorPerfect email templates may be delayed. Thank you for your patience as we work to improve DonorPerfect.

Is DonorPerfect down?

DonorPerfect status is UP

Lastest published events

Scheduled Maintenance For DonorPerfect

Scheduled Maintenance for DonorPerfect

Errors exporting reports

DonorPerfect Services, Components and Regions

Recent DonorPerfect events

Scheduled Maintenance For DonorPerfect

Scheduled Maintenance for DonorPerfect

Errors exporting reports

Scheduled Maintenance for DonorPerfect

RSA Maintenance

Scheduled Maintenance for ReadySetAuction

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Is DonorPerfect down?

DonorPerfect status is UP

Lastest published events

Scheduled Maintenance For DonorPerfect

Scheduled Maintenance for DonorPerfect

Errors exporting reports

DonorPerfect Services, Components and Regions

Recent DonorPerfect events

Scheduled Maintenance For DonorPerfect

Scheduled Maintenance for DonorPerfect

Errors exporting reports

Scheduled Maintenance for DonorPerfect

RSA Maintenance

Scheduled Maintenance for ReadySetAuction

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!