Aug <var data-var='date'> 4</var>, <var data-var='time'>04:57</var> UTC Resolved - Monitoring has completed, no services interrupted Aug <var data-var='date'> 3</var>, <var data-var='time'>19:23</var> UTC Monitoring - Some edge access points for AFD was affected, Microsoft engineers has apply changes, and we are now monitoring the flow of data. Aug <var data-var='date'> 3</var>, <var data-var='time'>18:12</var> UTC Update - The issue appears to have been resolved. We will continue to monitor and provide a post mortem here in due course. Aug <var data-var='date'> 3</var>, <var data-var='time'>18:11</var> UTC Update - We are continuing to investigate this issue. Aug <var data-var='date'> 3</var>, <var data-var='time'>17:04</var> UTC Update - Microsoft is monitoring the issue. We will update again within 60 minutes. Aug <var data-var='date'> 3</var>, <var data-var='time'>16:37</var> UTC Investigating - We are currently investigating routing problems in Azure Front Door

Routing problems - Azure Front Door

Oct <var data-var='date'>30</var>, <var data-var='time'>06:54</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>30</var>, <var data-var='time'>06:46</var> UTC Update - On October 29, 2025, a global issue affecting Azure Front Door (AFD) caused service disruptions across multiple regions. Our team implemented manual re-routing measures and successfully restored approximately 98% of our services by 9:00 PM CET on October 29. Microsoft resolved the underlying Azure Front Door problem at 1:00 AM CET on October 30, and all systems have since been fully operational. We are closely monitoring performance and awaiting the official Post-Incident Report from Microsoft Azure to better understand the root cause and ensure long-term resiliency improvements. Thank you for your patience and understanding during this incident. Oct <var data-var='date'>29</var>, <var data-var='time'>19:26</var> UTC Update - As to Rest API and a small sub-set of customers still affected, we have the following update from Microsoft: At this stage, we anticipate full mitigation within the next four hours as we continue to recover nodes. This means we expect recovery to happen by 23:20 UTC on 29 October 2025. We will provide another update on our progress within two hours, or sooner if warranted. Oct <var data-var='date'>29</var>, <var data-var='time'>19:12</var> UTC Update - Services are back online except RestAPI and Power Automate, We have pushed our ‘last known good’ configuration, and customers may begin to see initial signs of recovery. We are currently recovering nodes and routing traffic through healthy nodes, and as we make progress in this workstream, customers will continue to see improvement. We will keep you updated. Oct <var data-var='date'>29</var>, <var data-var='time'>18:22</var> UTC Update - Update from Microsoft: We have initiated the deployment of our 'last known good' configuration. This is expected to be fully deployed in about 30 minutes from which point customers will start to see initial signs of recovery. Once this is completed, the next stage is to start to recover nodes while we route traffic through these healthy nodes. We do not have an ETA for full mitigation, we will update this communication within 30 minutes, once the deployment is completed. Oct <var data-var='date'>29</var>, <var data-var='time'>18:22</var> UTC Update - We are continuing to investigate this issue. Oct <var data-var='date'>29</var>, <var data-var='time'>17:43</var> UTC Update - We have a new update from Microsoft We are taking several concurrent actions: Firstly, where we are blocking all changes to the AFD services, this includes customer configuration changes as well. At the same time, we are rolling back our AFD configuration to our last known good state. As we rollback we want to ensure that the problematic configuration doesn't re-initiate upon recovery. We do not have an ETA for when the rollback will be completed, but we will update this communication within 30 minutes or when we have an update. This message was last updated at 17:40 UTC on 29 October 2025 Oct <var data-var='date'>29</var>, <var data-var='time'>17:43</var> UTC Update - We are continuing to investigate this issue. Oct <var data-var='date'>29</var>, <var data-var='time'>17:19</var> UTC Update - New update from Microsoft; We have failed the portal away from Azure Front Door (AFD) to mitigate the portal access issues. Customers should be able to access the Azure management portal directly. We do not have an ETA for when the rollback will be completed, but we will update this communication within 30 minutes or when we have an update. This message was last updated at 17:14 UTC on 29 October 2025 Oct <var data-var='date'>29</var>, <var data-var='time'>16:41</var> UTC Update - Update from Microsoft: Starting at approximately 16:00 UTC, we began experiencing DNS issues resulting in availability degradation of some services. Customers may experience issues accessing the Azure Portal and services. We have taken action that is expected to address the portal access issues here shortly. We are actively investigating the underlying issue and additional mitigation actions. More information will be provided within 60 minutes or soon. Oct <var data-var='date'>29</var>, <var data-var='time'>16:00</var> UTC Investigating - We are currently experiencing degraded response times originating from an issue with our Azure infrastructure. This latency is causing the service to be unavailable or partially unavailable for some users. Our engineering team is actively investigating the root cause and working toward remediation. We will provide the next status update in no more than 1 hour.

Degraded Performance Due to Azure Issue

Oct <var data-var='date'> 9</var>, <var data-var='time'>17:07</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'> 9</var>, <var data-var='time'>17:06</var> UTC Update - Microsoft has announced that the issue is resolved. We will communicate once we obtain a post mortem. Oct <var data-var='date'> 9</var>, <var data-var='time'>16:09</var> UTC Update - We are continuing to work on a fix for this issue and have a new update from Microsoft. Impact Statement: Starting at 07:40 UTC on 09 October 2025, Azure customers using Azure Front Door (AFD) from EMEA, Middle East and Africa may experience intermittent delays or timeouts when accessing their services. Current Status: Azure customers using Azure Front Door (AFD) should see consistent availability with slightly higher latencies decreasing as we continue to recover additional resources. The next update will be provided within 60 minutes. This message was last updated at 16:03 UTC on 09 October 2025 Oct <var data-var='date'> 9</var>, <var data-var='time'>14:26</var> UTC Update - We have another update from Microsoft. Issue should be all but resolved. Impact Statement: Starting at 07:40 UTC on 09 October 2025, Azure customers using Azure Front Door (AFD) from EMEA, Middle East and Africa may experience intermittent delays or timeouts when accessing their services. Current Status: Azure customers using Azure Front Door (AFD) should see consistent availability with slightly higher latencies decreasing as we continue to recover additional resources. The next update will be provided within 60 minutes. This message was last updated at 14:05 UTC on 09 October 2025 Oct <var data-var='date'> 9</var>, <var data-var='time'>11:40</var> UTC Update - We are continuing to work on a fix for this issue and have a new update from Microsoft. Impact Statement: Starting at 07:40 UTC on 09 October 2025, Azure customers using Azure Front Door (AFD) may experience intermittent delays or timeouts when accessing their services. This includes the ability to access the Azure Portal and the Entra Admin Portal. Current Status: As we continue our mitigation efforts, we have successfully recovered 96% of impacted resources, teams are working on recovering the remaining 4% of impacted customers. The next update will be provided within 60 minutes. This message was last updated at 11:36 UTC on 09 October 2025 Oct <var data-var='date'> 9</var>, <var data-var='time'>11:04</var> UTC Update - We are continuing to work on a fix for this issue. We have received this update from Microsoft: Current Status: Our monitoring detected a significant capacity loss of about 30% of Azure Front Door instances, predominantly across Europe, Middle East, and Africa. We understand that this is due to a dependency on some underlying Kubernetes instances that crashed. We have ruled out any deployments that could have triggered this event. We have been restarting these underlying Kubernetes instances, and AFD instances are coming back online. Customers should start seeing recovery as we bring these instances back online, and we expect full mitigation within the next 90 minutes. The next update will be provided within 60 minutes. This message was last updated at 11:01 UTC on 09 October 2025 Oct <var data-var='date'> 9</var>, <var data-var='time'>11:03</var> UTC Update - We are continuing to work on a fix for this issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>10:18</var> UTC Update - We are continuing to work on a fix for this issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>10:12</var> UTC Identified - Microsoft has now reported that there is an outage and global issue, you can check the same updated on Azure's Status page: Impact Statement: Starting at 07:40 UTC on 09 October 2025, Azure customers using Azure Front Door (AFD) may experience intermittent issues when accessing their services, this includes the ability to access the Azure Portal. Current Status: Our monitoring detected a significant capacity loss, of about 30% of Azure Front Door instances predominantly across Europe and Africa. At this stage we have ruled out any deployments which could have triggered this event. The next update will be provided within 60 minutes, or as events warrant. This message was last updated at 10:14 UTC on 09 October 2025 https://azure.status.microsoft/en-us/status We will keep updating you. Oct <var data-var='date'> 9</var>, <var data-var='time'>10:11</var> UTC Update - We are continuing to investigate this issue. Oct <var data-var='date'> 9</var>, <var data-var='time'>09:20</var> UTC Update - We are continuing to investigate the issue. There are large outages on Microsoft Azure's side. We will keep you updated as soon as we know more. We apologies for the interruption. To check health on Azure: https://statusgator.com/services/azure Oct <var data-var='date'> 9</var>, <var data-var='time'>08:26</var> UTC Investigating - We are experiencing issues with Azure DNS resolution which may cause partial outage in some portal instances. We are investigating the issue and will update.

Service interruption

Apr <var data-var='date'> 1</var>, <var data-var='time'>11:10</var> UTC Resolved - Microsoft has advised that the issue is now fully resolved. Between 08:51 and 10:15 UTC on 01 April 2025, Microsoft identified customer impact resulting from a power event in the North Europe region which impacted Storage, CosmosDB, and various other resources which are not used in Document Drafter. Microsoft has confirmed that all affected services have now recovered. A power maintenance event led to temporary power loss in a single datacenter, in Physical Availability Zone 2, in the North Europe region affecting multiple racks and devices. Microsoft has advised that power has been fully restored and services are seeing full recovery. We will now evaluate internally as per our SOPs. We will not provide more information unless you request it. Apr <var data-var='date'> 1</var>, <var data-var='time'>11:09</var> UTC Update - We are continuing to monitor for any further issues. Apr <var data-var='date'> 1</var>, <var data-var='time'>09:57</var> UTC Monitoring - The Document Drafter platform is back online. Microsoft has informed that there was an outage of their global CosmosDB gateway. Microsoft has now restored the services and will continue to monitor the affected components. We will revert with further information as it becomes available. Apr <var data-var='date'> 1</var>, <var data-var='time'>09:48</var> UTC Update - We are continuing to investigate this issue. Apr <var data-var='date'> 1</var>, <var data-var='time'>09:48</var> UTC Investigating - Due to a global outage affecting Azure Cosmos DBs critical to the platform, the Document Drafter is currently out of service. We are working with Microsoft to get back online as soon as possible. We will keep you updated.

Is Document Drafter down?

Document Drafter status is UP

Lastest published events

Routing problems - Azure Front Door

Degraded Performance Due to Azure Issue

Service interruption

Document Drafter Services, Components and Regions

Recent Document Drafter events

Routing problems - Azure Front Door

Degraded Performance Due to Azure Issue

Service interruption

Service interruption