Feb <var data-var='date'>22</var>, <var data-var='time'>01:00</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>21</var>, <var data-var='time'>23:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>18</var>, <var data-var='time'>12:41</var> EST Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled Maintenance

Feb <var data-var='date'> 2</var>, <var data-var='time'>14:30</var> EST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 2</var>, <var data-var='time'>14:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>19</var>, <var data-var='time'>14:00</var> EST Scheduled - Performing necessary database maintenance to improve the reliability of our services.

Database Upgrade

Dec <var data-var='date'>27</var>, <var data-var='time'>22:47</var> EST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>27</var>, <var data-var='time'>22:42</var> EST Verifying - Verification is currently underway for the maintenance items. Dec <var data-var='date'>27</var>, <var data-var='time'>22:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>26</var>, <var data-var='time'>15:16</var> EST Scheduled - We will be undergoing scheduled maintenance during this time.

Sep <var data-var='date'>18</var>, <var data-var='time'>02:34</var> EDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>18</var>, <var data-var='time'>02:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>15</var>, <var data-var='time'>17:42</var> EDT Scheduled - We will be undergoing scheduled maintenance during this time.

Jun <var data-var='date'>22</var>, <var data-var='time'>17:38</var> EDT Resolved - This incident has been resolved. Jun <var data-var='date'>22</var>, <var data-var='time'>17:30</var> EDT Identified - The issue has been identified and services will be operational shortly

Database connection issues

Jun <var data-var='date'>21</var>, <var data-var='time'>02:45</var> EDT Resolved - Cloudflare, our DNS provider had service degradation over several regions including Europe and America which resulted in DocHub being unaccessible for approximately 45 minutes

DNS provider service degradation

Jun <var data-var='date'> 2</var>, <var data-var='time'>04:00</var> EDT Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 2</var>, <var data-var='time'>02:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Estimated time to maintenance completion: less than two hours. Jun <var data-var='date'> 1</var>, <var data-var='time'>19:53</var> EDT Scheduled - We will be undergoing scheduled maintenance. During this period DocHub will not be available for use. We apologize for the inconvenience.

Aug <var data-var='date'>16</var>, <var data-var='time'>12:30</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'>16</var>, <var data-var='time'>11:26</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>16</var>, <var data-var='time'>10:38</var> EDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>16</var>, <var data-var='time'>10:34</var> EDT Investigating - We are currently investigating this issue.

PDFs are incorrectly sized

Aug <var data-var='date'> 9</var>, <var data-var='time'>12:50</var> EDT Resolved - This incident has been resolved. Aug <var data-var='date'> 9</var>, <var data-var='time'>12:44</var> EDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 9</var>, <var data-var='time'>12:14</var> EDT Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'> 9</var>, <var data-var='time'>12:00</var> EDT Investigating - We are currently investigating issues with DocHub failing to load new imported documents.

Unable to import new documents

Jul <var data-var='date'>23</var>, <var data-var='time'>05:00</var> EDT Resolved - Some users in the European region were impacted DocHub may have been slow or unavailable. Resolution: users may need to clear browser's cache.

Is DocHub down?

DocHub status is UNDER MAINTENANCE

Components with issues

Lastest published events

Scheduled Maintenance

Database Upgrade

Scheduled Maintenance

DocHub Services, Components and Regions

Recent DocHub events

Scheduled Maintenance

Database Upgrade

Scheduled Maintenance

Scheduled Maintenance

Database connection issues

DNS provider service degradation