Sep <var data-var='date'>19</var>, <var data-var='time'>06:30</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>19</var>, <var data-var='time'>04:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>18</var>, <var data-var='time'>08:21</var> UTC Scheduled - We will be performing scheduled maintenance to improve the reliability and performance of our platform. A brief service interruption may occur during this window. We expect any disruption to last only a few moments, and no action is required on your part. We appreciate your patience as we work to keep our service running smoothly. Updates will be posted here if anything changes.

Sandbox API and website maintenance

Sep <var data-var='date'>18</var>, <var data-var='time'>06:30</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>18</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>17</var>, <var data-var='time'>15:15</var> UTC Scheduled - We will be performing scheduled maintenance to improve the reliability and performance of our platform. A brief service interruption may occur during this window. We expect any disruption to last only a few moments, and no action is required on your part. We appreciate your patience as we work to keep our service running smoothly. Updates will be posted here if anything changes.

Sep <var data-var='date'> 6</var>, <var data-var='time'>15:55</var> UTC Resolved - The issue was resolved upstream, and the Warsaw region has been stable. Sep <var data-var='date'> 6</var>, <var data-var='time'>13:10</var> UTC Investigating - Our Warsaw EU region is experiencing local network issues. We are investigating the issue. The only impact on our service is slightly higher latency in the region, as traffic is routed to our nearby regions in Europe.

Edge network disruption in Warsaw EU region

Aug <var data-var='date'> 8</var>, <var data-var='time'>05:53</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 8</var>, <var data-var='time'>05:14</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 8</var>, <var data-var='time'>02:47</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'> 8</var>, <var data-var='time'>00:28</var> UTC Update - We are continuing to investigate this issue. Aug <var data-var='date'> 8</var>, <var data-var='time'>00:27</var> UTC Investigating - We are currently investigating this issue.

Degraded service in London region

Aug <var data-var='date'> 6</var>, <var data-var='time'>14:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 6</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 4</var>, <var data-var='time'>15:02</var> UTC Scheduled - We will be performing scheduled maintenance to improve the reliability and performance of our platform. A brief service interruption may occur during this window. We expect any disruption to last only a few moments, and no action is required on your part. We appreciate your patience as we work to keep our service running smoothly. Updates will be posted here if anything changes.

Production API and website maintenance

Jul <var data-var='date'>31</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>31</var>, <var data-var='time'>09:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>31</var>, <var data-var='time'>06:43</var> UTC Scheduled - We will be performing scheduled maintenance to improve the reliability and performance of our platform. A brief service interruption may occur during this window. We expect any disruption to last only a few moments, and no action is required on your part. We appreciate your patience as we work to keep our service running smoothly. Updates will be posted here if anything changes.

Jul <var data-var='date'>23</var>, <var data-var='time'>14:46</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>23</var>, <var data-var='time'>14:10</var> UTC Monitoring - All systems are operating normally, and we are investigating root cause. Jul <var data-var='date'>23</var>, <var data-var='time'>14:02</var> UTC Investigating - We are currently investigating this issue.

500 errors on production website

Jul <var data-var='date'>22</var>, <var data-var='time'>07:59</var> UTC Resolved - The system has been stable; we consider this incident to be over. Jul <var data-var='date'>22</var>, <var data-var='time'>07:58</var> UTC Update - We are continuing to work on a fix for this issue. Jul <var data-var='date'>22</var>, <var data-var='time'>05:09</var> UTC Identified - The recent maintenance on the Sandbox environment introduced instability in the system. We have identified the cause and are actively taking steps to tune the system and bring it back fully operational. No production systems are affected.

Sandbox Web and API maintenance extended

Jul <var data-var='date'>22</var>, <var data-var='time'>04:30</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>22</var>, <var data-var='time'>03:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>21</var>, <var data-var='time'>14:02</var> UTC Scheduled - We will be performing scheduled maintenance to improve the reliability and performance of our platform. A brief service interruption may occur during this window. We expect any disruption to last only a few moments, and no action is required on your part. We appreciate your patience as we work to keep our service running smoothly. Updates will be posted here if anything changes.

Jun <var data-var='date'>24</var>, <var data-var='time'>15:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>24</var>, <var data-var='time'>14:45</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>24</var>, <var data-var='time'>14:01</var> UTC Scheduled - We will be performing scheduled maintenance to improve the reliability and performance of our platform. A brief service interruption may occur during this window. We expect any disruption to last only a few moments, and no action is required on your part. We appreciate your patience as we work to keep our service running smoothly. Updates will be posted here if anything changes.

Jun <var data-var='date'>23</var>, <var data-var='time'>21:30</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>23</var>, <var data-var='time'>17:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>19</var>, <var data-var='time'>16:34</var> UTC Scheduled - We will be performing scheduled maintenance on our Paris (CDG) datacenter. During this window, regional DNS records for Paris (CDG) may not respond. DNS traffic in the Paris region will be automatically re-routed to nearby regions. This may lead to temporary degradation in DNS resolution performance for users in and around Paris. All other systems and services will remain fully operational during this maintenance window.

Scheduled Maintenance - Paris (CDG) Datacenter

Jun <var data-var='date'> 5</var>, <var data-var='time'>15:38</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 5</var>, <var data-var='time'>15:34</var> UTC Investigating - We are investigating intermittent network failures in SYD/TKO region. Record updates are affected in TKO and SYD and affected regional records may not respond and all other traffic will be rerouted to other regions.

Intermittent network failures in SYD/TKO region

May <var data-var='date'>22</var>, <var data-var='time'>22:18</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>22</var>, <var data-var='time'>18:46</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>22</var>, <var data-var='time'>13:35</var> UTC Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>22</var>, <var data-var='time'>13:23</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>22</var>, <var data-var='time'>10:44</var> UTC Investigating - We are currently investigating this issue.

Degraded service in Amsterdam region

May <var data-var='date'>18</var>, <var data-var='time'>22:00</var> UTC Resolved - This incident has been resolved. May <var data-var='date'>18</var>, <var data-var='time'>21:42</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>18</var>, <var data-var='time'>21:26</var> UTC Investigating - We are currently investigating this issue.

May <var data-var='date'> 8</var>, <var data-var='time'>10:00</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 8</var>, <var data-var='time'>08:33</var> UTC Update - We are continuing to monitor for any further issues. May <var data-var='date'> 8</var>, <var data-var='time'>05:42</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 8</var>, <var data-var='time'>05:41</var> UTC Update - We are continuing to investigate this issue. May <var data-var='date'> 8</var>, <var data-var='time'>05:18</var> UTC Investigating - We are investigating intermittent network failures in the Sydney region.

Intermittent network failures in Sydney region

Apr <var data-var='date'>20</var>, <var data-var='time'>21:44</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>20</var>, <var data-var='time'>20:43</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>20</var>, <var data-var='time'>20:21</var> UTC Identified - We've identified the issue and are continuing to mitigate the impact Apr <var data-var='date'>20</var>, <var data-var='time'>20:07</var> UTC Update - We are continuing to investigate this issue. Apr <var data-var='date'>20</var>, <var data-var='time'>19:54</var> UTC Investigating - We are investigating an issue reaching dnsimple.com We will provide an update shortly Thank you for your patience and understanding.

dnsimple.com availability issues

Mar <var data-var='date'>20</var>, <var data-var='time'>06:30</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>20</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>19</var>, <var data-var='time'>14:33</var> UTC Scheduled - We will be performing scheduled maintenance on our query volume infrastructure. What to expect: - Query volume statistics and billing dashboards may be temporarily unavailable - The Query Volume API may return errors during this window - DNS resolution is not affected — all zones will continue to resolve normally - Domain registrations, transfers, and all other services remain fully operational

Scheduled Maintenance - Query Volume Infrastructure

Mar <var data-var='date'>17</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>17</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>17</var>, <var data-var='time'>03:46</var> UTC Scheduled - Our upstream registrar provider will be undergoing scheduled maintenance during this time. During this scheduled system maintenance, the following services may be affected by a service interruption and/or timeout: - domain registrations - domain renewals - domain transfers - domain updates DNS resolution will not be impacted, domains will continue to resolve as usual.

Registrar Scheduled Maintenance Notice

Mar <var data-var='date'> 5</var>, <var data-var='time'>12:46</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 5</var>, <var data-var='time'>11:59</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 5</var>, <var data-var='time'>11:15</var> UTC Update - Zones updates already normalised. We are currently showing delays in notifications and Secondary DNS updates Mar <var data-var='date'> 5</var>, <var data-var='time'>10:28</var> UTC Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'> 5</var>, <var data-var='time'>10:14</var> UTC Investigating - We are currently investigating this issue.

Delay in Zone Updates

Mar <var data-var='date'> 2</var>, <var data-var='time'>22:00</var> UTC Resolved - This incident has been resolved. Mar <var data-var='date'> 2</var>, <var data-var='time'>19:29</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 2</var>, <var data-var='time'>19:05</var> UTC Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'> 2</var>, <var data-var='time'>18:47</var> UTC Investigating - We are investigating intermittent network failures in FRA (Frankfurt) region.

Intermittent network failures in FRA region

Feb <var data-var='date'>20</var>, <var data-var='time'>21:00</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>20</var>, <var data-var='time'>20:28</var> UTC Verifying - Verification is currently underway for the maintenance items. Feb <var data-var='date'>20</var>, <var data-var='time'>20:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>19</var>, <var data-var='time'>20:12</var> UTC Scheduled - We will be performing scheduled maintenance on our PRODUCTION environment. During this window, the production website and API may be temporarily unavailable. Additionally, Secondary DNS NOTIFY operations may experience delays We appreciate your patience and understanding.

Feb <var data-var='date'>18</var>, <var data-var='time'>16:07</var> UTC Resolved - The rollback has completed, and DNS resolution has returned to normal behavior. We will be making follow-up improvements to alias-resolution handling, including additional safeguards and testing to prevent recurrence. Feb <var data-var='date'>18</var>, <var data-var='time'>14:24</var> UTC Monitoring - Starting at 08:35 UTC, we are experiencing intermittent DNS resolution issues affecting a subset of ALIAS records that point to hostnames within the same zone. Earlier today, we began rolling out improvements to our alias resolution handling. During the deployment, a bug was introduced that manifests when an ALIAS record targets a name inside its own zone. Because the updated logic is not yet fully deployed across all authoritative nameservers, affected records may resolve inconsistently depending on which nameserver handles the query. This is resulting in sporadic resolution degradation for impacted ALIAS records. We have identified the issue and are currently rolling back the changes across the affected authoritative nameservers. We are actively monitoring resolution behavior as the rollback progresses. We will provide further updates once the rollback is fully complete and resolution behavior has stabilized. We apologize for the disruption and appreciate your patience.

Intermittent DNS Resolution for Certain ALIAS Records

Feb <var data-var='date'>10</var>, <var data-var='time'>23:18</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'>10</var>, <var data-var='time'>20:18</var> UTC Monitoring - All systems are currently operational and the team is continuing to monitor while we investigate. Feb <var data-var='date'>10</var>, <var data-var='time'>19:51</var> UTC Update - Production services are back online. We are monitoring their state and continuing to work on the Sandbox API and other services. Feb <var data-var='date'>10</var>, <var data-var='time'>19:38</var> UTC Update - We've restored most customer facing services. We are still actively restoring the Sandbox API and other internal services. Thanks. Feb <var data-var='date'>10</var>, <var data-var='time'>19:27</var> UTC Update - We've restored half of our infrastructure, and are presently restoring services for the other half. Feb <var data-var='date'>10</var>, <var data-var='time'>19:21</var> UTC Update - Nameservers are currently recovering, and we are bringing other services online. Feb <var data-var='date'>10</var>, <var data-var='time'>19:18</var> UTC Update - Restores are completing and we will be bringing DNS services back online soon. Feb <var data-var='date'>10</var>, <var data-var='time'>18:50</var> UTC Update - We've started restoring backend services. We expect to have services restored shortly!! Feb <var data-var='date'>10</var>, <var data-var='time'>18:32</var> UTC Update - We are still working diligently to restore service in our new production orchestration cluster. We will continue to provide updates as the status changes. Feb <var data-var='date'>10</var>, <var data-var='time'>18:06</var> UTC Update - Our initial attempts to restore our cluster has failed. We are working on bringing the services up in a fresh cluster. Thank you for your patience Feb <var data-var='date'>10</var>, <var data-var='time'>17:45</var> UTC Identified - The issue has been identified and a fix is being implemented. Feb <var data-var='date'>10</var>, <var data-var='time'>17:30</var> UTC Update - We are running restores to bring back services online Feb <var data-var='date'>10</var>, <var data-var='time'>17:06</var> UTC Investigating - We are currently investigating an issue affecting our infrastructure that is causing some applications to restart unexpectedly. As a result, customers may experience intermittent disruptions or degraded performance across our systems. Our team is actively working to stabilize the situation and restore normal operation as quickly as possible. We’ll continue to share updates here as we learn more. Thank you for your patience.

Infrastructure Instability

Feb <var data-var='date'> 4</var>, <var data-var='time'>00:29</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'> 4</var>, <var data-var='time'>00:28</var> UTC Update - We have identified the cause of the issue and zone deployments are working normally. Feb <var data-var='date'> 3</var>, <var data-var='time'>23:15</var> UTC Investigating - We are currently investigating this issue.

Feb <var data-var='date'> 3</var>, <var data-var='time'>23:41</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'> 3</var>, <var data-var='time'>20:44</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'> 3</var>, <var data-var='time'>19:55</var> UTC Investigating - We are investigating intermittent network failures in AMS region.

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Sandbox API and website maintenance

Sandbox API and website maintenance

Edge network disruption in Warsaw EU region

DNSimple Services, Components and Regions

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Sandbox API and website maintenance

Sandbox API and website maintenance

Edge network disruption in Warsaw EU region

Degraded service in London region

Production API and website maintenance

Sandbox API and website maintenance