THIS IS A SCHEDULED EVENT Oct <var data-var='date'>15</var>, <var data-var='time'>07:30</var> - <var data-var='time'>11:30</var> UTC Oct <var data-var='date'> 5</var>, <var data-var='time'>14:50</var> UTC Scheduled - Services/Location: Community in US region Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Community in US region

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>14</var>, <var data-var='time'>07:30</var> - <var data-var='time'>11:30</var> UTC Oct <var data-var='date'> 5</var>, <var data-var='time'>14:49</var> UTC Scheduled - Services/Location: Community in CA region Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Community in CA region

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>8</var>, <var data-var='time'>16:00</var> - <var data-var='time'>18:00</var> UTC Oct <var data-var='date'> 7</var>, <var data-var='time'>15:59</var> UTC Scheduled - Services/Location: Platform - Audit - Global Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Platform - Audit - Global

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>8</var>, <var data-var='time'>15:00</var> - <var data-var='time'>18:00</var> UTC Oct <var data-var='date'> 7</var>, <var data-var='time'>15:40</var> UTC Scheduled - Services/Location: Projects, Compliance-Maps, Scheduler, Assessments, Timesheets, Analytics, Task Manager, AI Suggestions, My Activities in the Asia Pacific - Australia region Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, the above products and services may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring the above products and services execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Projects, Compliance-Maps, Scheduler, Assessments, Timesheets, Analytics, Task Manager, AI Suggestions, My Activities in the Asia Pacific - Australia Region

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>8</var>, <var data-var='time'>08:30</var> - <var data-var='time'>10:30</var> UTC Oct <var data-var='date'> 7</var>, <var data-var='time'>16:12</var> UTC Scheduled - Services/Location: ACL AI Studio - Global Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, PACL AI Studio may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring ACL AI Studio execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - ACL AI Studio - Global

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>8</var>, <var data-var='time'>08:00</var> - <var data-var='time'>10:00</var> UTC Oct <var data-var='date'> 7</var>, <var data-var='time'>16:08</var> UTC Update - We will be undergoing scheduled maintenance during this time. Oct <var data-var='date'> 7</var>, <var data-var='time'>16:07</var> UTC Scheduled - Services/Location: Platform Audit - Americas Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Platform - Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Platform - Audit execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Platform Audit - Americas

THIS IS A SCHEDULED EVENT Oct <var data-var='date'>8</var>, <var data-var='time'>07:30</var> - <var data-var='time'>11:30</var> UTC Oct <var data-var='date'> 5</var>, <var data-var='time'>14:40</var> UTC Scheduled - Services/Location: Community in US region Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Oct <var data-var='date'> 7</var>, <var data-var='time'>11:30</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 7</var>, <var data-var='time'>07:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 5</var>, <var data-var='time'>14:27</var> UTC Scheduled - Services/Location: Community in CA region Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Community in CA Region

Oct <var data-var='date'> 6</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 6</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 5</var>, <var data-var='time'>14:44</var> UTC Scheduled - Services/Location: Platform - Audit in North America - Canada Platform - Audit in North America - US Platform - Audit in South America - Brazil Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Audit in CA, US and SA regions

Oct <var data-var='date'> 6</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 6</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 5</var>, <var data-var='time'>14:46</var> UTC Scheduled - Services/Location: Platform - Audit in Africa - South Africa Platform - Audit in Asia Pacific - Australia Platform - Audit in Asia Pacific - Japan Platform - Audit in Asia Pacific - Singapore Platform - Audit in Europe - Germany Platform - Audit in Europe - UK Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Audit in EU, UK, ZA and APAC regions

Oct <var data-var='date'> 5</var>, <var data-var='time'>15:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 5</var>, <var data-var='time'>13:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 1</var>, <var data-var='time'>14:31</var> UTC Scheduled - Services/Location: Platform - Audit in Europe - Germany Platform - Audit in Europe - UK Platform - Audit in Africa - South Africa Platform - Audit in Asia Pacific - Australia Platform - Audit in Asia Pacific - Japan Platform - Audit in Asia Pacific - Singapore Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Oct <var data-var='date'> 5</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 5</var>, <var data-var='time'>06:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 1</var>, <var data-var='time'>14:35</var> UTC Scheduled - Services/Location: Platform - Audit in North America - Canada Platform - Audit in North America - US Platform - Audit in South America - Brazil Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Audit may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Audit execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Audit in US, CA and SA regions

Oct <var data-var='date'> 5</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 5</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>29</var>, <var data-var='time'>18:22</var> UTC Scheduled - Services/Location: Projects, Compliance-Maps, Scheduler, Assessments, Timesheets, Analytics, Task Manager, AI Suggestions, My Activities in the Europe (UK) Region Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Projects may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Projects execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Platform in the Europe (UK) Region

Oct <var data-var='date'> 2</var>, <var data-var='time'>16:00</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 2</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>29</var>, <var data-var='time'>18:12</var> UTC Scheduled - Services/Location: Diligent Boards & Diligent Messenger in the APAC Region Impact: Please be advised that we will be performing a failover maintenance on Diligent Boards & Diligent Messenger to a secondary datacenter. As a result, Diligent Boards will be read only & Diligent Messenger will be unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Diligent Boards & Diligent Messenger execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Diligent Boards & Diligent Messenger in the Asia Pacific - Australia Region

Sep <var data-var='date'>30</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>30</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>29</var>, <var data-var='time'>12:51</var> UTC Scheduled - Services/Location: Activity Center in US-Gov, SLED and DOD Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Activity Center may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Activity Center execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Activity Center in GovCloud regions

Sep <var data-var='date'>29</var>, <var data-var='time'>12:30</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>29</var>, <var data-var='time'>08:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>24</var>, <var data-var='time'>12:23</var> UTC Scheduled - Services/Location: Community in US region Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Communityexecution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Community in US Region

Sep <var data-var='date'>29</var>, <var data-var='time'>10:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>29</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>24</var>, <var data-var='time'>12:25</var> UTC Scheduled - Services/Location: AI Board Member in North America - US Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, AI Board Member may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring AI Board Member execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - AI Board Member in US Region

Sep <var data-var='date'>29</var>, <var data-var='time'>05:30</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>29</var>, <var data-var='time'>02:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>23</var>, <var data-var='time'>08:18</var> UTC Scheduled - Services/Location: Robots in All GovCloud Regions Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Robots may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Robots execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Robots in All GovCloud Regions

Sep <var data-var='date'>28</var>, <var data-var='time'>11:30</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>28</var>, <var data-var='time'>07:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>24</var>, <var data-var='time'>12:20</var> UTC Scheduled - Services/Location: Community in CA region Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Sep <var data-var='date'>27</var>, <var data-var='time'>12:30</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>27</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>18</var>, <var data-var='time'>08:52</var> UTC Scheduled - Services/Location: Third Party Manager in Germany region Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Third Party Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Third Party Manager execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Third Party Manager in Germany Region

Sep <var data-var='date'>27</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>25</var>, <var data-var='time'>12:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>21</var>, <var data-var='time'>12:26</var> UTC Scheduled - Please be advised that Diligent will be performing its regular monthly patching maintenance across the enterprise this weekend. This maintenance window will run from Friday through Sunday. After patching is complete, we will conduct rolling application restarts between 10:00 PM and 2:00 AM in each data center’s local time zone. This will begin with Australia at 10:00 PM(7:00 AM EST). During this period, some products may experience brief, intermittent interruptions in service, but we do not anticipate any extended outages. Our teams will closely monitor all systems throughout the maintenance to minimize impact and ensure services are restored quickly if interruptions occur.

Maintenance Advisory - Scheduled Maintenance and Potential Brief Service Interruptions

Sep <var data-var='date'>26</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>26</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>21</var>, <var data-var='time'>12:22</var> UTC Scheduled - Services/Location: Entities in All Regions Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Entities may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Entities execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Entities in All Regions

Sep <var data-var='date'>26</var>, <var data-var='time'>13:30</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>26</var>, <var data-var='time'>05:31</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>24</var>, <var data-var='time'>14:15</var> UTC Scheduled - Services/Location: Activity Center in GovCloud (Gov, SLED and DOD) Regions Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Activity Center may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Activity Center execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Activity Center in GovCloud Regions

Sep <var data-var='date'>26</var>, <var data-var='time'>11:30</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>26</var>, <var data-var='time'>05:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>18</var>, <var data-var='time'>08:56</var> UTC Scheduled - Services/Location: Third Party Manager in Germany region Impact: Please be advised that we will be performing routine maintenance on our systems. As a result, Third Party Manager may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. What do you need to do?: Plan to perform items requiring Third Party Manager execution in the impacted regions outside of the scheduled maintenance window timeline. Contact: For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Sep <var data-var='date'>25</var>, <var data-var='time'>09:01</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>25</var>, <var data-var='time'>08:58</var> UTC Monitoring - Site is Inaccessible for Web Admin and Customer Admin in the US Region. We are currently investigating. Thank you for your understanding and patience!

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