Aug <var data-var='date'> 3</var>, <var data-var='time'>13:19</var> CDT Resolved - This incident has been resolved. Aug <var data-var='date'> 3</var>, <var data-var='time'>12:44</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 3</var>, <var data-var='time'>12:08</var> CDT Investigating - We are currently investigating this issue.

Datasite login page is not accessible

Jul <var data-var='date'>17</var>, <var data-var='time'>15:51</var> CDT Resolved - This incident has been resolved. Jul <var data-var='date'>17</var>, <var data-var='time'>09:46</var> CDT Monitoring - A fix has been implemented and we are currently working on fully restoring search functionality to affected projects. Jul <var data-var='date'>16</var>, <var data-var='time'>23:42</var> CDT Identified - We're currently experiencing a service disruption affecting search in our EU region. Some search results may be incomplete while we restore full functionality. We're actively working on a resolution.

EU Search Disruption

Mar <var data-var='date'>19</var>, <var data-var='time'>22:00</var> CDT Resolved - This incident has been resolved. Mar <var data-var='date'>19</var>, <var data-var='time'>18:23</var> CDT Identified - The issue has been identified and a fix is being implemented.

We are aware of an issue affecting a limited number of projects, which are not currently loading. Our team has identified the issue and are working on resolution. We will provide updates as more information becomes available.

Mar <var data-var='date'> 3</var>, <var data-var='time'>10:28</var> CST Resolved - This incident has been resolved. Mar <var data-var='date'> 3</var>, <var data-var='time'>10:15</var> CST Investigating - We are currently investigating this issue.

Datasite users are unable to log in

Mar <var data-var='date'> 2</var>, <var data-var='time'>14:40</var> CST Resolved - This incident has been resolved. Mar <var data-var='date'> 2</var>, <var data-var='time'>14:33</var> CST Monitoring - A fix has been implemented and we are monitoring the results. Mar <var data-var='date'> 2</var>, <var data-var='time'>14:24</var> CST Investigating - We are currently investigating this issue.

Mar <var data-var='date'> 2</var>, <var data-var='time'>11:13</var> CST Resolved - This incident has been resolved. Mar <var data-var='date'> 2</var>, <var data-var='time'>11:11</var> CST Identified - The issue has been identified and a fix is being implemented.

Datasite platform is unavailable

Feb <var data-var='date'>24</var>, <var data-var='time'>15:55</var> CST Resolved - This incident has been resolved. Feb <var data-var='date'>24</var>, <var data-var='time'>15:46</var> CST Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>24</var>, <var data-var='time'>14:52</var> CST Investigating - We are currently investigating this issue.

Analytics tab is not loading on Datasite projects

Feb <var data-var='date'>13</var>, <var data-var='time'>15:44</var> CST Resolved - This incident has been resolved. Feb <var data-var='date'>13</var>, <var data-var='time'>15:02</var> CST Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>13</var>, <var data-var='time'>14:01</var> CST Update - We are continuing to investigate this issue. Feb <var data-var='date'>13</var>, <var data-var='time'>14:00</var> CST Investigating - We are continuing to investigate this issue. Feb <var data-var='date'>13</var>, <var data-var='time'>13:59</var> CST Identified - Technical teams are continuing to troubleshoot the Datasite platform issues. We will provide an update once new information is available. Feb <var data-var='date'>13</var>, <var data-var='time'>11:57</var> CST Investigating - We are continuing recovery efforts. Service remains unavailable, and we will provide further updates as progress is made.

Users may be experiencing issues with logging in and overall platform performance

Feb <var data-var='date'> 7</var>, <var data-var='time'>21:00</var> CST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 7</var>, <var data-var='time'>18:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 2</var>, <var data-var='time'>15:14</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

To better serve our customers, Datasite will be undergoing maintenance and may experience periods of unavailability on Saturday 2/7/2026 from 6:00 p.m. - 9:00 p.m. Central Time (GMT: 12:00 a.m. - 3:00 a.m.) Thank you for your patience!

Jan <var data-var='date'>31</var>, <var data-var='time'>21:00</var> CST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>31</var>, <var data-var='time'>18:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>27</var>, <var data-var='time'>10:15</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

To better serve our customers, Datasite will be undergoing maintenance and may experience periods of unavailability on Saturday 1/31/2026 from 6:00 p.m. - 9:00 p.m. Central Time (GMT: 12:00 a.m. - 3:00 a.m.) Thank you for your patience!

Jan <var data-var='date'>24</var>, <var data-var='time'>21:00</var> CST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>24</var>, <var data-var='time'>18:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>20</var>, <var data-var='time'>10:31</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

To better serve our customers, Datasite will be undergoing maintenance and may experience periods of unavailability on Saturday 1/24/2026 from 6:00 p.m. - 9:00 p.m. Central Time (GMT: 12:00 a.m. - 3:00 a.m.) Thank you for your patience!

Dec <var data-var='date'>10</var>, <var data-var='time'>12:15</var> CST Resolved - This incident has been resolved. Dec <var data-var='date'>10</var>, <var data-var='time'>11:36</var> CST Monitoring - We are monitoring platform performance. Dec <var data-var='date'>10</var>, <var data-var='time'>10:47</var> CST Investigating - We are currently investigating this issue.

Datasite platform is experiencing degraded performance

Nov <var data-var='date'>19</var>, <var data-var='time'>14:22</var> CST Resolved - This incident has been resolved. Nov <var data-var='date'>19</var>, <var data-var='time'>14:04</var> CST Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>19</var>, <var data-var='time'>13:54</var> CST Investigating - We are currently investigating this issue.

Datasite US, EU, and AU are unavailable

Oct <var data-var='date'>29</var>, <var data-var='time'>12:22</var> CDT Resolved - This incident has been resolved. Oct <var data-var='date'>29</var>, <var data-var='time'>12:21</var> CDT Monitoring - Microsoft has indicated they have resolved the issue on their side. Oct <var data-var='date'>29</var>, <var data-var='time'>11:44</var> CDT Identified - Due to a Microsoft incident, some SSO users may be unable to log in to Datasite. If you are affected, please contact your corporate IT group for updates from Microsoft.

Due to a Microsoft incident, some SSO users may be unable to log in to Datasite

Oct <var data-var='date'>20</var>, <var data-var='time'>14:10</var> CDT Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>09:40</var> CDT Monitoring - Some users may notice slow load times on the Datasite platform as a result of ongoing issues with the AWS cloud platform. We’re closely engaged with our providers and are taking steps to minimize disruption.

AWS impact on Datasite platform performance

Oct <var data-var='date'>16</var>, <var data-var='time'>10:00</var> CDT Resolved - Datasite experienced a short outage on October 16, during which users were unable to log in to the platform or access their projects. Remediation actions were taken immediately to restore functionality.

Datasite in US, EU, and AU regions was unavailable

Jul <var data-var='date'>19</var>, <var data-var='time'>12:00</var> CDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>19</var>, <var data-var='time'>08:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>18</var>, <var data-var='time'>10:48</var> CDT Scheduled - To better serve our customers, AI Redaction will be undergoing maintenance on Saturday 7/19/2025 from 8:00 a.m. - 12:00 p.m. Central Time (GMT: 1:00 p.m. - 5:00 p.m.) Thank you for your patience!

To better serve our customers, AI Redaction will be undergoing maintenance on Saturday 7/19/2025 from 8:00 a.m. - 12:00 p.m. Central Time (GMT: 1:00 p.m. - 5:00 p.m.) Thank you for your patience!

Jun <var data-var='date'>12</var>, <var data-var='time'>00:38</var> CDT Resolved - This incident has been resolved. Jun <var data-var='date'>11</var>, <var data-var='time'>23:43</var> CDT Monitoring - A fix has been successfully implemented by the vendor, and the Analytics service is now operational again. We will continue to monitor the service closely. Jun <var data-var='date'>11</var>, <var data-var='time'>20:43</var> CDT Investigating - We are currently investigating this issue.

Analytics dashboards are unavailable in EU projects

May <var data-var='date'>25</var>, <var data-var='time'>10:00</var> CDT Completed - The scheduled maintenance has been completed. May <var data-var='date'>25</var>, <var data-var='time'>09:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>21</var>, <var data-var='time'>10:12</var> CDT Scheduled - To better serve our customers, Datasite will be undergoing maintenance on Sunday 5/25/2025 from 9:00 a.m. - 10:00 a.m. Central Time (GMT: 2:00 p.m. - 3:00 p.m.) Thank you for your patience!

To better serve our customers, Datasite will be undergoing maintenance on Sunday 5/25/2025 from 9:00 a.m. - 10:00 a.m. Central Time (GMT: 2:00 p.m. - 3:00 p.m.) Thank you for your patience!

Apr <var data-var='date'>10</var>, <var data-var='time'>17:14</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'>10</var>, <var data-var='time'>16:49</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>10</var>, <var data-var='time'>16:15</var> CDT Identified - The issue has been identified and a fix is being implemented.

Investigating upload and download performance in US-based projects

Nov <var data-var='date'>20</var>, <var data-var='time'>13:50</var> CST Resolved - This incident has been resolved. Nov <var data-var='date'>20</var>, <var data-var='time'>13:03</var> CST Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>20</var>, <var data-var='time'>12:57</var> CST Investigating - We are currently investigating this issue.

Datasite EU is unavailable; US/AU are not impacted

Oct <var data-var='date'> 8</var>, <var data-var='time'>11:12</var> CDT Resolved - This incident has been resolved. Oct <var data-var='date'> 8</var>, <var data-var='time'>11:09</var> CDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'> 8</var>, <var data-var='time'>10:59</var> CDT Investigating - We are currently investigating this issue.

Datasite projects are not loading for some users

Jul <var data-var='date'>18</var>, <var data-var='time'>22:04</var> CDT Resolved - This incident has been resolved. Jul <var data-var='date'>18</var>, <var data-var='time'>21:31</var> CDT Identified - The correct teams are working on this. The platform should be fully functional, please use login.datasite.com or global.datasite.com to login and access projects

Datasite.com Homepage is not functioning. Use login.datasite.com to access the Datasite Platform

Apr <var data-var='date'>15</var>, <var data-var='time'>16:59</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'>15</var>, <var data-var='time'>16:36</var> CDT Investigating - We are currently investigating this issue.

Datasite AU is unavailable

Feb <var data-var='date'> 7</var>, <var data-var='time'>11:00</var> CST Resolved - This incident has been resolved. Feb <var data-var='date'> 7</var>, <var data-var='time'>10:40</var> CST Update - Some slowness may still be present on the site while the main issue is being addressed. All users should still be able to login and access projects as normal. Feb <var data-var='date'> 7</var>, <var data-var='time'>10:03</var> CST Update - We are continuing to monitor for any further issues. Feb <var data-var='date'> 7</var>, <var data-var='time'>09:53</var> CST Monitoring - A temporary fix is in place while we fix the root cause. Datasite should be accessible. Feb <var data-var='date'> 7</var>, <var data-var='time'>09:48</var> CST Update - The issue is with our login service. Users who were already logged in are able to continue to work. New users are not able to access the platform. Feb <var data-var='date'> 7</var>, <var data-var='time'>09:32</var> CST Investigating - We are currently investigating this issue.

Is Datasite down?

Datasite status is UP

Lastest published events

Datasite login page is not accessible

EU Search Disruption

We are aware of an issue affecting a limited number of projects, which are not currently loading. Our team has identified the issue and are working on resolution. We will provide updates as more information becomes available.

Datasite Services, Components and Regions

Recent Datasite events

Datasite login page is not accessible

EU Search Disruption

We are aware of an issue affecting a limited number of projects, which are not currently loading. Our team has identified the issue and are working on resolution. We will provide updates as more information becomes available.

Datasite users are unable to log in

Datasite users are unable to log in

Datasite platform is unavailable