May <var data-var='date'>16</var>, <var data-var='time'>07:42</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>16</var>, <var data-var='time'>07:32</var> UTC Verifying - Verification is currently underway for the maintenance items. May <var data-var='date'>16</var>, <var data-var='time'>06:59</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 8</var>, <var data-var='time'>09:50</var> UTC Scheduled - We will be undergoing scheduled platform maintenance during this time.

DataOps.live | Operate Regular Maintenance Window

Apr <var data-var='date'>22</var>, <var data-var='time'>19:18</var> UTC Resolved - We have received confirmation from our third party authorisation provider that the issue is resolved and we continue to see good login metrics. Apr <var data-var='date'>22</var>, <var data-var='time'>19:02</var> UTC Update - We are continuing to monitor for any further issues. Apr <var data-var='date'>22</var>, <var data-var='time'>19:01</var> UTC Monitoring - We have good recovery metrics; users are able to sign in again. We will continue to monitor. Apr <var data-var='date'>22</var>, <var data-var='time'>18:56</var> UTC Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>22</var>, <var data-var='time'>18:55</var> UTC Investigating - We are aware that some users may be currently unable to login to the user interface due to an ongoing issue with our third-party authorisation provider. Pipelines are unaffected by this issue. We are monitoring the providers status updates on the resolution of the problem and are aiming to restore login functionality as soon as possible. Thank you for your patience.

Intermittent login issues.

Feb <var data-var='date'>28</var>, <var data-var='time'>08:48</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>28</var>, <var data-var='time'>08:40</var> UTC Verifying - Verification is currently underway for the maintenance items. Feb <var data-var='date'>28</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>23</var>, <var data-var='time'>14:20</var> UTC Scheduled - We will be undergoing scheduled platform maintenance during this time.

Feb <var data-var='date'> 7</var>, <var data-var='time'>09:26</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 7</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 2</var>, <var data-var='time'>09:44</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Develop Infrastructure Update

Nov <var data-var='date'> 1</var>, <var data-var='time'>08:29</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 1</var>, <var data-var='time'>08:24</var> UTC Verifying - Verification is currently underway for the maintenance items. Nov <var data-var='date'> 1</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>23</var>, <var data-var='time'>09:07</var> UTC Scheduled - We will be undergoing scheduled platform maintenance during this time.

Aug <var data-var='date'>23</var>, <var data-var='time'>07:30</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>23</var>, <var data-var='time'>07:26</var> UTC Verifying - Verification is currently underway for the maintenance items. Aug <var data-var='date'>23</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>18</var>, <var data-var='time'>12:56</var> UTC Scheduled - We will be undergoing scheduled platform maintenance during this time.

Aug <var data-var='date'> 8</var>, <var data-var='time'>07:40</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 8</var>, <var data-var='time'>07:39</var> UTC Verifying - Verification is currently underway for the maintenance items. Aug <var data-var='date'> 8</var>, <var data-var='time'>07:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 4</var>, <var data-var='time'>15:44</var> UTC Scheduled - DataOps.live | Develop (https://develop.dataops.live) will be temporarily offline for regular infrastructure maintenance at this time. You will not be able to start new Develop workspaces during this window, and any currently running windows may be stopped to ensure they are backed up to prevent data-loss. If you have running workspaces at this time that are stopped by this maintenance window, you can reopen them here once the window has ended: https://develop.dataops.live/workspaces Please note this will have no effect on DataOps.live pipelines, or anything inside the Operate platform.

DataOps.live | Develop Regular Maintenance Window

Jul <var data-var='date'>17</var>, <var data-var='time'>07:41</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>17</var>, <var data-var='time'>07:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>11</var>, <var data-var='time'>10:34</var> UTC Scheduled - DataOps.live | Develop (https://develop.dataops.live) will be temporarily offline for regular infrastructure maintenance at this time. You will not be able to start new Develop workspaces during this window, and any currently running windows may be stopped to ensure they are backed up to prevent data-loss. If you have running workspaces at this time that are stopped by this maintenance window, you can reopen them here once the window has ended: https://develop.dataops.live/workspaces Please note this will have no effect on DataOps.live pipelines, or anything inside the Operate platform.

Jul <var data-var='date'>12</var>, <var data-var='time'>07:25</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>12</var>, <var data-var='time'>07:21</var> UTC Verifying - Verification is currently underway for the maintenance items. Jul <var data-var='date'>12</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 7</var>, <var data-var='time'>15:23</var> UTC Scheduled - We will be undergoing scheduled platform maintenance during this time.

Jun <var data-var='date'>18</var>, <var data-var='time'>07:57</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>18</var>, <var data-var='time'>07:54</var> UTC Verifying - Verification is currently underway for the maintenance items. Jun <var data-var='date'>18</var>, <var data-var='time'>07:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>10</var>, <var data-var='time'>08:58</var> UTC Scheduled - DataOps.live | Develop (https://develop.dataops.live) will be undergoing regular infrastructure maintenance at this time, there may be some disruption to service.

Apr <var data-var='date'>16</var>, <var data-var='time'>07:53</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>16</var>, <var data-var='time'>07:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 8</var>, <var data-var='time'>08:49</var> UTC Update - We will be undergoing scheduled maintenance during this time. Apr <var data-var='date'> 8</var>, <var data-var='time'>08:13</var> UTC Scheduled - DataOps.live | Develop (https://develop.dataops.live) will be undergoing regular infrastructure maintenance at this time, there may be some disruption to service.

Mar <var data-var='date'>22</var>, <var data-var='time'>08:26</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>22</var>, <var data-var='time'>08:19</var> UTC Verifying - Verification is currently underway for the maintenance items. Mar <var data-var='date'>22</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>14</var>, <var data-var='time'>14:47</var> UTC Scheduled - We will be undergoing scheduled platform maintenance during this time.

Jan <var data-var='date'>25</var>, <var data-var='time'>08:26</var> UTC Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>25</var>, <var data-var='time'>08:13</var> UTC Verifying - Verification is currently underway for the maintenance items. Jan <var data-var='date'>25</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>24</var>, <var data-var='time'>16:01</var> UTC Scheduled - We will be conducting an urgent maintenance session to address a critical bug.

Jan <var data-var='date'>18</var>, <var data-var='time'>08:25</var> UTC Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>18</var>, <var data-var='time'>08:21</var> UTC Verifying - Verification is currently underway for the maintenance items. Jan <var data-var='date'>18</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>13</var>, <var data-var='time'>15:38</var> UTC Scheduled - We will be undergoing scheduled platform maintenance during this time.

Dec <var data-var='date'>17</var>, <var data-var='time'>08:27</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>17</var>, <var data-var='time'>08:22</var> UTC Verifying - Verification is currently underway for the maintenance items. Dec <var data-var='date'>17</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>11</var>, <var data-var='time'>16:58</var> UTC Scheduled - DataOps.live | Develop (https://develop.dataops.live) will be temporarily offline for regular infrastructure maintenance at this time.

Nov <var data-var='date'>30</var>, <var data-var='time'>08:24</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>30</var>, <var data-var='time'>08:16</var> UTC Verifying - Verification is currently underway for the maintenance items. Nov <var data-var='date'>30</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>25</var>, <var data-var='time'>15:37</var> UTC Scheduled - We will be undergoing scheduled platform maintenance during this time.

Oct <var data-var='date'>19</var>, <var data-var='time'>07:43</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>19</var>, <var data-var='time'>07:33</var> UTC Verifying - Verification is currently underway for the maintenance items. Oct <var data-var='date'>19</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>14</var>, <var data-var='time'>13:07</var> UTC Scheduled - We will be undergoing scheduled platform maintenance during this time.

Sep <var data-var='date'>22</var>, <var data-var='time'>21:01</var> UTC Resolved - We are pleased to inform you that all systems are operating normally, and users are able to log in without any issues. As a result, we consider this incident resolved, and we will be closing it. The log-in issue appeared to only affect platform users without an active session. Users with an active session, as well as scheduled pipelines were unaffected. Thank you for your understanding and cooperation throughout this process. Please reach out if you have any further concerns. Sep <var data-var='date'>22</var>, <var data-var='time'>20:57</var> UTC Monitoring - We have observed successful logins, indicating that login functionality appears to be restored. However, our team will continue to closely monitor the situation for any potential issues. Please let us know if you experience any further difficulties. Thank you for your patience. Sep <var data-var='date'>22</var>, <var data-var='time'>20:46</var> UTC Investigating - We are aware that some users may be currently unable to login due to an ongoing issue with our third-party authorisation provider. We are monitoring the providers status updates on the resolution of the problem and are aiming to restore login functionality as soon as possible. Thank you for your patience.

Issue with Login

Sep <var data-var='date'>21</var>, <var data-var='time'>07:06</var> UTC Resolved - During an automated database patch, requests to the platform failed between 08:06 BST to 08:08 BST on Saturday 21st September 2024. This may have caused interruption to any users accessing the platform during that time. Additionally some pipelines jobs failed during this time due to failed requests to the platform. The system recovered automatically. We have identified the cause of this issue, and have taken action to ensure this particular situation does not happen again. We sincerely apologise for any impact this had.

Platform Outage

Aug <var data-var='date'>31</var>, <var data-var='time'>07:39</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>31</var>, <var data-var='time'>07:31</var> UTC Verifying - Verification is currently underway for the maintenance items. Aug <var data-var='date'>31</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>23</var>, <var data-var='time'>08:35</var> UTC Scheduled - We will be undergoing scheduled platform maintenance during this time.

Aug <var data-var='date'>23</var>, <var data-var='time'>01:00</var> UTC Resolved - Between 02:20 BST to 03:24 BST and 04:31 BST to 04:59 BST, the platform experienced periods of increased response time, resulting in degraded performance. Some requests failed between 03:05 BST and 03:08 BST, which may have caused interruptions for a minority of users accessing the platform during that time. The system recovered automatically, and all pipeline metrics remained at normal levels. We have identified and isolated the cause of this issue and will continue to monitor the situation.

Degraded Performance

Aug <var data-var='date'>17</var>, <var data-var='time'>07:38</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>17</var>, <var data-var='time'>07:26</var> UTC Verifying - Verification is currently underway for the maintenance items. Aug <var data-var='date'>17</var>, <var data-var='time'>07:01</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>17</var>, <var data-var='time'>07:01</var> UTC Scheduled - We will be undergoing scheduled platform maintenance during this time.

Jul <var data-var='date'> 6</var>, <var data-var='time'>07:41</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 6</var>, <var data-var='time'>07:38</var> UTC Verifying - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 6</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:13</var> UTC Scheduled - We will be undergoing scheduled platform maintenance during this time.

Jun <var data-var='date'> 8</var>, <var data-var='time'>07:27</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 8</var>, <var data-var='time'>07:21</var> UTC Verifying - Verification is currently underway for the maintenance items. Jun <var data-var='date'> 8</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 3</var>, <var data-var='time'>10:11</var> UTC Scheduled - We will be undergoing scheduled platform maintenance during this time.

May <var data-var='date'>15</var>, <var data-var='time'>07:45</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>15</var>, <var data-var='time'>07:29</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 8</var>, <var data-var='time'>10:10</var> UTC Scheduled - DataOps.live | Develop (https://develop.dataops.live) will be temporarily offline for regular infrastructure maintenance at this time.

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DataOps.live | Operate Regular Maintenance Window

Intermittent login issues.

DataOps.live | Operate Regular Maintenance Window

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DataOps.live | Operate Regular Maintenance Window

Intermittent login issues.

DataOps.live | Operate Regular Maintenance Window

Develop Infrastructure Update

DataOps.live | Operate Regular Maintenance Window

DataOps.live | Operate Regular Maintenance Window