May <var data-var='date'>22</var>, <var data-var='time'>08:14</var> UTC Resolved - The issue affecting Concardis (Payworks) has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 21 May 2026 07:07 GMT Reported End Time: 21 May 2026 12:45 GMT Impact: Customers are now able to use Concardis (Payworks) services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25672366 May <var data-var='date'>21</var>, <var data-var='time'>14:15</var> UTC Monitoring - A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use Concardis (Payworks) services as expected. Reported Start Time: 21 May 2026 07:07 GMT Reported End Time: 21 May 2026 12:45 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25672366 May <var data-var='date'>21</var>, <var data-var='time'>10:03</var> UTC Identified - We have identified the issue affecting Concardis (Payworks) transaction processing, and we appreciate your patience as we work urgently to implement a mitigation. Impact: Users may experience payment processing error messages. Reported Start Time: 21 May 2026 07:07 GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #:INC25672366 May <var data-var='date'>21</var>, <var data-var='time'>09:16</var> UTC Investigating - Cybersource is aware of an issue that is currently affecting Concardis (Payworks) transaction processing. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience payment processing error messages. Reported Start Time: 21 May 2026 07:07 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25672366

Concardis (Payworks) Service Disruption

May <var data-var='date'>21</var>, <var data-var='time'>22:32</var> UTC Monitoring - A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Business Center as expected. Reported Start Time: TBD Reported End Time: 21 May 2026 21:33 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> May <var data-var='date'>21</var>, <var data-var='time'>20:49</var> UTC Investigating - Cybersource is aware of an issue that is currently affecting Case Management within the Business Center. We are investigating the cause and working urgently to resolve the issue. Impact: Case Management Assignment of cases may intermittently take longer than normal. Reported Start Time: TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: TBD

Case Management - Case Assignment Latency

May <var data-var='date'>21</var>, <var data-var='time'>18:59</var> UTC Resolved - The issue affecting Unified Checkout services has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time:21 May 2026, 10:30 GMT Reported End Time:21 May 2026, 18:14 GMT Impact: Customers are now able to use the services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource/Visa Acceptance Solutions Support & Knowledge Base</a> Incident #:INC25679539 May <var data-var='date'>21</var>, <var data-var='time'>17:54</var> UTC Update - Cybersource is aware of an issue that is currently affecting the functionality of token creation through our Unified Checkout platform. Merchants using Unified Checkout version below version 1.0 (example: 0.XX) may not create a token when instructed to. Investigation into the cause continues as teams work towards mitigation. Impact: Impact analysis is underway. Reported Start Time: 21 May 2026, 04:32 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25679539 May <var data-var='date'>21</var>, <var data-var='time'>16:57</var> UTC Investigating - Cybersource is aware of an issue that is currently affecting the functionality of token creation through our Unified Checkout platform. Merchants using Unified Checkout version below version 1.0 (example: 0.XX) may not create a token when instructed to. We are investigating the cause and working urgently to resolve the issue. Impact: Impact analysis is underway. Reported Start Time: 21 May 2026, 04:32 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25679539

Unified Checkout – Failed Token Creation

May <var data-var='date'>16</var>, <var data-var='time'>01:10</var> UTC Resolved - The issue affecting the Business Center has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: TBD Reported End Time: TBD Impact: Customers are now able to use the Business Center as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: EPS-37781 May <var data-var='date'> 5</var>, <var data-var='time'>23:43</var> UTC Update - Cybersource continues to investigate the intermittent issue that is currently affecting the Business Center. Impact: Merchants may encounter issues related to the IP address field when it is not populated. The impact has been isolated to the TeleCheck platform, and the investigation is still ongoing. Reported Start Time: TBD Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: EPS-37781 May <var data-var='date'> 5</var>, <var data-var='time'>22:31</var> UTC Update - Cybersource continues to investigate the intermittent issue that is currently affecting the Business Center. Impact: Merchants using Virtual Terminal to perform e-checks may run into issues with the IP address field which they are not filling in. Reported Start Time: tbd Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: tbd May <var data-var='date'> 5</var>, <var data-var='time'>21:27</var> UTC Update - Cybersource continues to investigate the intermittent issue that is currently affecting the Business Center. Impact: Merchants using Virtual Terminal to perform e-checks may run into issues with the IP address field which they are not filling in. Reported Start Time: TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: TBD May <var data-var='date'> 5</var>, <var data-var='time'>20:36</var> UTC Investigating - Cybersource is aware of an intermittent issue that is currently affecting the Business Center. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants using Virtual Terminal to perform echecks may run into issues with the IP address field which they are not filling in. Reported Start Time: tbd Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: tbd

Business Center–Virtual Terminal Echeck Processing Service Disruption

May <var data-var='date'>15</var>, <var data-var='time'>02:28</var> UTC Resolved - The issue affecting the Order Status Notification Service has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 27 March 2026 Reported End Time: 14 May 2026, 23:34 GMT Impact: Customers are now able to use the Decision Manager Service as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25571902 May <var data-var='date'>14</var>, <var data-var='time'>20:42</var> UTC Identified - We have identified the issue affecting the Order Status Notification Service and we appreciate your patience as we work urgently to implement a mitigation. Impact:Some merchants may experience missed order status notifications. All other aspects of Decision Manager, including the underlying transaction processing and fraud decisioning, continue to operate normally. Reported Start Time:27 March 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25571902

Decision Manager Order Status Notification Service Disruption

May <var data-var='date'>14</var>, <var data-var='time'>21:55</var> UTC Resolved - Cybersource was aware of an issue that affected the Decision Manager Case Search and DMDR Service. The issue affecting the Case Search and Decision Manager Detail Report (DMDR) Service have now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. For approximately 2 hours, some transactions with a “Declined” status were incorrectly saved and made visible in Case Search and DMDR. These transactions are typically excluded from these views, such as declines from banks, 3DS, or other external services. Impact: Some merchants may have seen a “Declined” transaction status in Case Search and Decision Manager Detail Report (DMDR) that were not normally displayed. This was a display-only issue. Transaction processing, fraud decisioning, and all other Decision Manager functionality are operating normally. Reported Start Time: 14 May 2026, 05:45 GMT Reported End Time: 14 May 2026, 07:45 GMT Next Update: No further updates, issue resolved. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25591515

Decision Manager Service Disruption

May <var data-var='date'>13</var>, <var data-var='time'>05:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>13</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>12</var>, <var data-var='time'>10:42</var> UTC Update - On Wednesday 13th of May 2026, we will be implementing a planned maintenance to the Acceptance Devices platform starting at 03:00 GMT. Customers could experience degraded performance for transaction processing lasting a few minutes. Please recommend to your clients to retry in case they have any issues. Do not hesitate to contact Cybersource Acceptance Devices support team if you have any questions or concerns. May <var data-var='date'>11</var>, <var data-var='time'>15:04</var> UTC Scheduled - On Wednesday 13th of May 2026, we will be implementing a planned maintenance to the Acceptance Devices platform starting at 04:00 GMT. Customers could experience degraded performance for transaction processing lasting a few minutes. Please recommend to your clients to retry in case they have any issues. Do not hesitate to contact Cybersource Acceptance Devices support team if you have any questions or concerns.

Acceptance Devices Database Maintenance

May <var data-var='date'>12</var>, <var data-var='time'>00:24</var> UTC Identified - Cybersource is aware of an issue that is currently affecting Payment Services - Alternative Payments. Our investigation has confirmed that this problem is limited to processing refunds for transactions older than 60 days. Impact: Merchants are unable to process refunds, delaying the return of funds to customers. Reported Start Time: TBD Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: EPS-37703 May <var data-var='date'>12</var>, <var data-var='time'>00:02</var> UTC Investigating - Cybersource is aware of an issue that is currently affecting Payment Services - Alternative Payments. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants are unable to process refunds, delaying the return of funds to customers. Reported Start Time: TBD Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: EPS-37703

Alternative Payments Service Refund Issue

May <var data-var='date'> 9</var>, <var data-var='time'>15:04</var> UTC Resolved - The issue affecting the Business Center has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 9 May 2026 09:03 GMT Reported End Time: 9 May 2026 10:52 GMT Impact: Customers are now able to use the Business Center as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25477200 May <var data-var='date'> 9</var>, <var data-var='time'>11:02</var> UTC Monitoring - A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Business Center as expected. Reported Start Time: 9 May 2026 09:03 GMT Reported End Time: 9 May 2026 10:52 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25477200 May <var data-var='date'> 9</var>, <var data-var='time'>10:46</var> UTC Update - Cybersource is aware of an issue that is currently affecting the Business Center. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants, acquirers, and technical partners may be unable to access the Cybersource Business Center to perform their daily business processes. Reported Start Time: 9 May 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: TBD May <var data-var='date'> 9</var>, <var data-var='time'>10:40</var> UTC Investigating - Cybersource is aware of a potential service disruption. We are in the initial stages of investigation and will share more information as soon as possible. We regret any inconvenience this may cause for our customers

Service Disruption – Business Center

May <var data-var='date'> 7</var>, <var data-var='time'>06:25</var> UTC Resolved - The issue affecting a client located in Taiwan has now been fully resolved. No issues were identified within Cybersource that could have been attributed to this incident. Reported Start Time: 02:20 GMT on 07 May 2026 Reported End Time: 03:53 GMT on 07 May 2026 Impact: Customers are now able to use the client’s services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: EPS-37817 and INC25442267 May <var data-var='date'> 7</var>, <var data-var='time'>05:03</var> UTC Update - AP Service Disruption Cybersource has identified an issue affecting transaction processing for a client located in Taiwan. No issues have been observed within the Cybersource system. We continue to work with the impacted client to mitigate the issue. Impact: Users may experience payment processing error message – RC 150 "Payment Processor Error Issuer Inoperative or Some Other System Problem" for transactions involving BIN 447757. Reported Start Time: 02:20 GMT on 07 May 2026 Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: EPS-37817 and INC25442267 May <var data-var='date'> 7</var>, <var data-var='time'>04:13</var> UTC Identified - Cybersource has identified an issue affecting transaction processing for a client located in Taiwan. No issues have been observed within the Cybersource system. Impact: Users may experience payment processing error message – RC 150 "Payment Processor Error Issuer Inoperative or Some Other System Problem" for transactions involving BIN 447757. Reported Start Time: 02:20 GMT on 07 May 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: EPS-37817

AP Service Disruption

May <var data-var='date'> 5</var>, <var data-var='time'>20:39</var> UTC Resolved - The issue affecting payments 2.0 Alt Pay Services in the CAS/TEST service environment has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Impact: The issue has been resolved, and users are now able to use 2.0 Alt Pay Services in the CAS/TEST service environment as normal. Reported Start Time: 4 May 2026 17:57 GMT Reported End Time: 5 May 2026 18:26 GMT Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25414827 May <var data-var='date'> 5</var>, <var data-var='time'>18:44</var> UTC Update - -CyberSource teams continue to investigate the issue affecting Payments 2.0 Alt Pay -Services in the CAS/TEST service environment. -We appreciate your patience as we urgently work towards mitigation of the issue. Impact: Users may experience payment processing errors. Reported Start Time: 4 May 2026 17:57 GMT Next Update: 120 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25414827 May <var data-var='date'> 5</var>, <var data-var='time'>16:58</var> UTC Investigating - Cybersource is aware of an issue that is currently affecting Payments 2.0 Alt Pay Services in the CAS/TEST services environment. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience payment processing errors. Reported Start Time: 4 May 2026 17:57 GMT Next Update: Within 120 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25414827

Payments 2.0 Alt Pay Service Disruption in CAS/TEST

May <var data-var='date'> 1</var>, <var data-var='time'>19:38</var> UTC Resolved - The issue affecting Rede and Cielo has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 22 April 2026 Reported End Time: 1 May 2026 at 18:15 GMT Impact: Merchants may have encountered payment processing error messages and delays when attempting to process refunds. This issue has been resolved. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25352938 Apr <var data-var='date'>30</var>, <var data-var='time'>22:50</var> UTC Update - Cybersource is aware of an issue that is currently affecting Cybersourse Business Center. Some clients may experience Rede and Cielo processor refund failures. We continue investigating the cause and working urgently to resolve the issue. Impact: Merchants may encounter payment processing error messages and delays when attempting to process refunds. Reported Start Time: 22 April 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25352938 Apr <var data-var='date'>30</var>, <var data-var='time'>20:13</var> UTC Update - Cybersource is aware of an issue that is currently affecting Cybersourse Business Center. Some clients may experience Rede processor refund failures. We continue investigating the cause and working urgently to resolve the issue. Impact: Merchants may encounter payment processing error messages and delays when attempting to process refunds. Reported Start Time: 22 April 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: TBD Apr <var data-var='date'>30</var>, <var data-var='time'>19:24</var> UTC Investigating - Cybersource is aware of an issue that is currently affecting Cybersourse Business Center. Some clients may experience Rede processor refund failures. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants may encounter payment processing error messages and delays when attempting to process refunds. Reported Start Time: 22 April 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: TBD

Rede and Cielo Service Disruption

Apr <var data-var='date'>29</var>, <var data-var='time'>16:52</var> UTC Resolved - The issue affecting Tokenization (TMS) services has now been resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 11:29 GMT, 17 April 2026 Reported End Time: 23:30 GMT, 17 April 2026 Impact: Customers are now able to use Tokenization (TMS) services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Apr <var data-var='date'>18</var>, <var data-var='time'>00:27</var> UTC Monitoring - The issue affecting Tokenization (TMS) services is mitigated. We are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use Tokenizeation (TMS) services as normal. Reported Start Time: 11:29 GMT, 17 April 2026 Reported End Time: 23:30 GMT, 17 April 2026 Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25105032 Apr <var data-var='date'>17</var>, <var data-var='time'>23:12</var> UTC Investigating - Cybersource is aware of an issue that is currently affecting Tokenization (TMS) services. Some merchants using TMS Network Tokenization may experience card provisioning failures for Mastercard. Impact: Certain merchants using Network Tokenization within TMS may encounter synchronous provisioning failures on Mastercard with the reason [SERVICE_UNAVAILABLE]. Reported Start Time: 11:29 GMT on 17 April 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: TBD

Tokenization Service Disruption

Apr <var data-var='date'>29</var>, <var data-var='time'>07:35</var> UTC Resolved - The issue affecting Acceptance Device services has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time:27 April 2026 23:00 GMT Reported End Time: 28 April 2026 08:00 GMT Impact: Customers are now able to use Acceptance Device services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25267932 Apr <var data-var='date'>28</var>, <var data-var='time'>09:07</var> UTC Monitoring - The issue affecting Acceptance Devices service is mitigated. We are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use Acceptance Devices service as normal. Reported Start Time: 27 April 2026 23:00 GMT Reported End Time: 28 April 2026 08:00 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: TBD Apr <var data-var='date'>28</var>, <var data-var='time'>08:04</var> UTC Investigating - Cybersource is aware of an issue that is currently affecting Acceptance Devices: services. We are investigating the cause and working urgently to resolve the issue. Impact: Clients may experience issues whilst trying to use acceptance devices. This may limit the ability to process card present transactions at point of sale. Reported Start Time: 27 April 2026 23:00 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: TBD

Acceptance Devices: Service Disruption

Apr <var data-var='date'>28</var>, <var data-var='time'>22:25</var> UTC Resolved - The issue affecting the Payer Authentication Setup Services has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time:28 April 2026 at 13:11 GMT Reported End Time:28 April 2026 at 18:32 GMT Impact: Customers are now able to use the Payer Authentication Setup Services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #:INC25271767 Apr <var data-var='date'>28</var>, <var data-var='time'>19:27</var> UTC Monitoring - The issue affecting the Payer Authentication Setup Service is mitigated. We are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use the Payer Authentication Setup Service as normal. Reported Start Time: 28 April 2026 at 13:11 GMT Reported End Time: 28 April 2026 at 18:32 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25271767 Apr <var data-var='date'>28</var>, <var data-var='time'>18:58</var> UTC Investigating - Cybersource is aware of an issue that is currently affecting the Payer Authentication Setup Service. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience error "Setup failed" via the Payer Authentication Setup Service. Reported Start Time: 28 April 2026 at 13:00 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25271767

Payer Authentication Setup Issue

Apr <var data-var='date'>28</var>, <var data-var='time'>00:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>27</var>, <var data-var='time'>22:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>22</var>, <var data-var='time'>11:37</var> UTC Scheduled - On Monday 27th of April 2026, we will be implementing a planned maintenance to the Acceptance Devices platform starting at 22:00 GMT. Customers could experience degraded performance for transaction processing lasting a few minutes. Please recommend to your clients to retry in case they have any issues. Do not hesitate to contact Cybersource Acceptance Devices support team if you have any questions or concerns.

Apr <var data-var='date'>27</var>, <var data-var='time'>17:21</var> UTC Resolved - The issue affecting settlement funding for certain transactions processed during the period of April 20–23 has now been fully resolved. Impact: Customers may have experienced funding settlement issues for certain transactions processed during the period of April 20–23. This issue has been fully resolved. Reported Start Time: 24 April 2026 at 21:50 GMT Reported End Time: 24 April 2026 at 21:51 GMT Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #:INC25223058 Apr <var data-var='date'>24</var>, <var data-var='time'>23:06</var> UTC Update - Cybersource continues to investigate the reports indicating a delay in settlement funding for certain transactions processed during the period of April 20–23. Our review to date confirms that applicable settlement files were generated and transmitted successfully, and that processing completed as expected within standard timelines. Clients who believe they may be impacted are encouraged to continue monitoring settlement activity and to contact their support representative with any questions. We appreciate your patience and will share further updates as appropriate. Impact: Customers may experience funding settlement issues for certain transactions processed during the period of April 20–23. Reported Start Time: 20 April 2026 Next Update: As status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #:INC25223058 Apr <var data-var='date'>24</var>, <var data-var='time'>22:22</var> UTC Investigating - Cybersource is aware of reports indicating a delay in settlement funding for certain transactions processed during the period of April 20–23. Our review to date confirms that applicable settlement files were generated and transmitted successfully, and that processing completed as expected within standard timelines. Clients who believe they may be impacted are encouraged to continue monitoring settlement activity and to contact their support representative with any questions. We appreciate your patience and will share further updates as appropriate. Impact: Customers may experience funding settlement issues for certain transactions processed during the period of April 20–23. Reported Start Time: 20 April 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #:INC25223058

Chase Paymentech Settlement/Batching Disruption

Apr <var data-var='date'>24</var>, <var data-var='time'>13:06</var> UTC Resolved - The issue affecting Omnipay has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time:24 April 2026 10:55 GMT Reported End Time:24 April 2026 11:36 GMT Impact: Customers are now able to use Omnipay services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #:INC25215108 Apr <var data-var='date'>24</var>, <var data-var='time'>11:40</var> UTC Investigating - Cybersource is aware of an issue that is currently affecting Omnipay transaction processing. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience payment processing error messages. Reported Start Time: 24 April 2026 10:55 GMT Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25215108

Omnipay Service Disruption

Apr <var data-var='date'>24</var>, <var data-var='time'>01:01</var> UTC Resolved - The issue affecting the Business Center Notifications has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 30 March 2026 Reported End Time: 22 April 2026 Impact: Customers are now able to receive OTPs as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25157392 Apr <var data-var='date'>22</var>, <var data-var='time'>00:31</var> UTC Monitoring - Cybersource is aware of an issue which affected the Business Center Notifications. We have identified recent notifications as delayed messages from previously initiated actions that were processed later than expected. We are monitoring closely to ensure the issue is resolved. Impact: Some merchants may receive delayed One‑Time Password (OTP) / CyberSource Identification Code notifications related to earlier actions. Reported Start Time: 20 April 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25157392

Business Center Notification - Service Disruption

Apr <var data-var='date'>22</var>, <var data-var='time'>22:18</var> UTC Resolved - The issue affecting some merchants not receiving an OTP login e-mail has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 22 April 2026 at 01:57 GMT Reported End Time: 22 April 2026 at 21:45 GMT Impact: Merchants are now receiving an OTP login e-mail as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25174444 Apr <var data-var='date'>22</var>, <var data-var='time'>20:00</var> UTC Update - We continue to investigate the intermittent issue of merchants not receiving an OTP login e-mail. We appreciate your patience as we work urgently to implement a mitigation. Impact: Some merchants / users impacted may not be able to login to the BC and may not be able to perform their daily business processes within the portal. Reported Start Time: 22 April 2026 Next Update: Within 120 minutes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25174444 Apr <var data-var='date'>22</var>, <var data-var='time'>18:12</var> UTC Investigating - Cybersource is aware of an intermittent issue that is currently affecting the Business Center. We are investigating the cause and working urgently to resolve the issue. Impact: Some merchants / users impacted may not be able to login to the BC and may not be able to perform their daily business processes within the portal. Reported Start Time: 22 April 2026 Next Update: Within 120 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: tbd

Merchants Intermittently not receiving OTP Login e-mails

Apr <var data-var='date'>18</var>, <var data-var='time'>17:49</var> UTC Resolved - The issue affecting VPC Service is fully resolved. Reported Start Time: 08:10 GMT on 17 April 2026 Reported End Time: 16:36 GMT on 17 April 2026 Impact: Customers are now able to use VPC as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #:NC25100902 Apr <var data-var='date'>17</var>, <var data-var='time'>20:52</var> UTC Update - Cybersource was aware of a service disruption that may have prevented certain transactions from being processed. After further investigation, this issue is not related to Visa Platform Connect (VPC). During this issue timeframe, merchants may have seen an increase in declines as issuers may have mishandled some new data elements. No issues have been identified within Cybersource to attribute to this issue. Impact: Some merchants may have observed latency or payment processing errors, which resulted in increased declines. This issue has been mitigated. Reported Start Time: 08:10 GMT on 17 April 2026 Reported End Time: 16:36 GMT on 17 April 2026 Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25100902 Apr <var data-var='date'>17</var>, <var data-var='time'>19:07</var> UTC Monitoring - The issue affecting VPC is mitigated. We are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use VPC as normal. Reported Start Time: 08:10 GMT on 17 April 2026 Reported End Time: 16:36 GMT on 17 April 2026 Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25100902 Apr <var data-var='date'>17</var>, <var data-var='time'>18:48</var> UTC Investigating - Cybersource is aware of an issue that is currently affecting Visa Platform Connect (VPC). We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with payment processing services via VPC. Reported Start Time: 08:10 GMT on 17 April 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25100902

Payment Services Disruption

Apr <var data-var='date'>13</var>, <var data-var='time'>15:42</var> UTC Resolved - The issue affecting Key Management UI within the Business Center has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: TBD Reported End Time: 13 April 2026 at 15:09 GMT Impact: Merchants affected by this display issue may have inadvertently removed existing MID associations when updating their Meta Key configuration. This issue has been resolved. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC25023383 Apr <var data-var='date'>12</var>, <var data-var='time'>12:59</var> UTC Identified - We have identified an issue where some merchants are seeing only the first 25 MIDs associated with a Meta Key linked/enabled in the Key Management UI (User Interface) for editing. Due to this limitation, when merchants add or modify MIDs during an editing session, only the MIDs linked/enabled to the Meta Key in the UI are preserved upon Save. As a result, any previously linked MIDs that are not enabled, (and therefore unchecked), may be unintentionally removed from the Meta Key. We appreciate your patience as we work urgently to implement a mitigation. Impact: Merchants affected by this display issue may inadvertently remove existing MID associations when updating their Meta Key configuration. Merchant would need to r-add the complete list. Reported Start Time: TBD Next Update: As status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource/Visa Acceptance Solutions Support & Knowledge Base</a> Incident #: TBD

EBC Meta Key Display Issue

Apr <var data-var='date'>13</var>, <var data-var='time'>09:49</var> UTC Resolved - The issue affecting Acceptance Device services has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 01 April 2026, 14:27 GMT Reported End Time: 09 April 2026, 21:24 GMT Impact: Customers are now able to use (Acceptance Device services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource/Visa Acceptance Solutions Support & Knowledge Base</a> Incident #: EPS-37302 Apr <var data-var='date'>10</var>, <var data-var='time'>07:15</var> UTC Monitoring - The issue affecting Acceptance Device services is mitigated. We are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use Acceptance Device services as normal. Reported Start Time: 1 April 2026 Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: EPS-37302 Apr <var data-var='date'> 9</var>, <var data-var='time'>09:24</var> UTC Identified - We have identified the issue affecting Acceptance Device services. and we appreciate your patience as we work urgently to implement a mitigation. Impact: Merchants using affected Miura terminals may see an “Accessory error” immediately after the key generation step when attempting a transaction. Transactions will fail on impacted devices. Reported Start Time: 1 April 2026 Next Update: As status changes or additional information is provided. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: EPS-37302 Apr <var data-var='date'> 8</var>, <var data-var='time'>18:13</var> UTC Update - We continue to investigate the issue that is currently affecting Acceptance Devices services. New or recently factory-reset Miura terminals are currently unable to successfully decrypt key injection requests. As a result, all transactions on impacted devices fail with ERROR_TERMINAL_ERROR. This issue affects terminals that had not processed transactions before 01 Apr 2026 or that were factory reset on or after 01 Apr 2026. We appreciate your patience as we work to resolve the issue. Impact: Merchants using affected Miura terminals may see an “Accessory error” immediately after the key generation step when attempting a transaction. Transactions will fail on impacted devices. Reported Start Time:1 April 2026 Next Update: As status changes or additional information is provided. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #:TBD Apr <var data-var='date'> 8</var>, <var data-var='time'>17:25</var> UTC Investigating - Cybersource is aware of an issue that is currently affecting Acceptance Devices services. New or recently factory-reset Miura terminals are currently unable to successfully decrypt key injection requests. As a result, all transactions on impacted devices fail with ERROR_TERMINAL_ERROR. This issue affects terminals that had not processed transactions before 01 Apr 2026 or that were factory reset on or after 01 Apr 2026. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants using affected Miura terminals may see an “Accessory error” immediately after the key generation step when attempting a transaction. Transactions will fail on impacted devices. Reported Start Time:1 April 2026 Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #:TBD

Acceptance Devices  Service Disruption

Apr <var data-var='date'>11</var>, <var data-var='time'>04:15</var> UTC Resolved - The issue affecting the impacted APIs Service has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 10 April 2026 at 19:51 GMT Reported End Time: 11 April 2026 at 01:51 GMT Impact: Customers are now able to use the APIs Service as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC24995693 Apr <var data-var='date'>11</var>, <var data-var='time'>00:18</var> UTC Monitoring - A fix has been implemented and we are monitoring closely to ensure the issue is resolved. Impact: The issue has been mitigated and customers are now able to use impacted APIs Service as expected. Reported Start Time: 10 April 2026 at 19:51 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC24995693 Apr <var data-var='date'>10</var>, <var data-var='time'>23:35</var> UTC Update - Majority of the services have the impact mitigated. Webhooks are still seeing impact. Impact: Clients may be experiencing an increase in transaction failures and delayed payments or other latency with the API Services. Reported Start Time: 10 April 2026 at 19:51 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC24995693 Apr <var data-var='date'>10</var>, <var data-var='time'>22:03</var> UTC Identified - Cybersource is aware of an issue that is currently affecting the API Services. We have identified the issue, and we appreciate your patience as we work urgently to implement a mitigation. Impact: Clients may be experiencing an increase in transaction failures and delayed payments or other latency with the API Services. Reported Start Time: 10 April 2026 at 19:51 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC24995693

API Connection/Endpoint Service Disruption

Apr <var data-var='date'>10</var>, <var data-var='time'>08:30</var> UTC Resolved - The issue affecting settlement/batching for VPC has now resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 2 April 2026 Reported End Time: 8 April 2026 Impact: Customers may have experienced settlement issues. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC24942903 Apr <var data-var='date'> 8</var>, <var data-var='time'>07:11</var> UTC Monitoring - The issue affecting settlement/batching for VPC is mitigated. We are monitoring closely to ensure the issue is resolved. Acquirers can cease performing the additional manual changes, as upcoming files will contain the correct date and time. Impact: The issue impacting settlement funding has been mitigated. Reported Start Time: TBC Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC24942903 Apr <var data-var='date'> 8</var>, <var data-var='time'>06:44</var> UTC Identified - We have identified the issue affecting settlement/batching for VPC and we appreciate your patience as we work urgently to implement a mitigation. Impact: Customers may experience funding settlement issues. Reported Start Time: TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC24942903 Apr <var data-var='date'> 8</var>, <var data-var='time'>06:28</var> UTC Investigating - Cybersource is aware of an issue that is currently affecting settlement/batching for Visa Platform Connect (VPC). We are investigating the cause and working urgently to resolve the issue. Impact: Customers may experience funding settlement issues. Reported Start Time: TBD Next Update: Within 60 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> Incident #: INC24942903

Is Cybersource down?

Cybersource status is DEGRADED

Components with issues

Lastest published events

Concardis (Payworks) Service Disruption

Case Management - Case Assignment Latency

Unified Checkout – Failed Token Creation

Cybersource Services, Components and Regions

Recent Cybersource events

Concardis (Payworks) Service Disruption

Case Management - Case Assignment Latency

Unified Checkout – Failed Token Creation

Business Center–Virtual Terminal Echeck Processing Service Disruption

Decision Manager Order Status Notification Service Disruption

Decision Manager Service Disruption

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Is Cybersource down?

Cybersource status is DEGRADED

Components with issues

Lastest published events

Concardis (Payworks) Service Disruption

Case Management - Case Assignment Latency

Unified Checkout – Failed Token Creation

Cybersource Services, Components and Regions

Recent Cybersource events

Concardis (Payworks) Service Disruption

Case Management - Case Assignment Latency

Unified Checkout – Failed Token Creation

Business Center–Virtual Terminal Echeck Processing Service Disruption

Decision Manager Order Status Notification Service Disruption

Decision Manager Service Disruption

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!