Aug <var data-var='date'>23</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>23</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>30</var>, <var data-var='time'>10:06</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 23th August 2026, between 01:00 BST and 03:00 BST. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 23 August 2026

Aug <var data-var='date'>14</var>, <var data-var='time'>00:21</var> UTC Resolved - We can confirm this issue is now fully resolved and onboarding is functioning normally. Thank you for your patience, and we're sorry for the disruption. Aug <var data-var='date'>13</var>, <var data-var='time'>21:56</var> UTC Monitoring - The third-party service has recovered, and onboarding should now be working normally. We'll continue monitoring closely to confirm full stability and will update this page if anything changes. Aug <var data-var='date'>13</var>, <var data-var='time'>21:04</var> UTC Update - We're still waiting on the third-party provider to resolve the issue and will post here as soon as we have more information. Aug <var data-var='date'>13</var>, <var data-var='time'>17:47</var> UTC Identified - We've identified that the issue affecting onboarding is caused by a third-party service we depend on. The provider has been notified and is actively investigating the root cause. We don't have a fix in place yet, but we'll continue monitoring the situation closely and will post another update as soon as we have more information or the issue is resolved. We apologize for the inconvenience and appreciate your patience. Aug <var data-var='date'>13</var>, <var data-var='time'>17:25</var> UTC Investigating - We're currently investigating an issue affecting the onboarding process. Some users may experience errors while signing up or completing setup. We're actively looking into the root cause and will post updates as more information becomes available.

Onboarding issues

Aug <var data-var='date'> 9</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 9</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>14</var>, <var data-var='time'>12:16</var> UTC Update - We will be undergoing scheduled maintenance during this time. Jul <var data-var='date'>14</var>, <var data-var='time'>11:08</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 09th August 2026, between 01:00 GMT and 07:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 09 August 2026

Jul <var data-var='date'>27</var>, <var data-var='time'>22:29</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>27</var>, <var data-var='time'>22:12</var> UTC Verifying - Verification is currently underway for the maintenance items. Jul <var data-var='date'>27</var>, <var data-var='time'>22:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>27</var>, <var data-var='time'>10:15</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time, to improve the reliability and performance of our systems. During the maintenance window, you may be unable to use your Curve card to make payments or use the mobile app.

Scheduled Maintenance

Jul <var data-var='date'>23</var>, <var data-var='time'>00:30</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>22</var>, <var data-var='time'>23:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'>22</var>, <var data-var='time'>11:40</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time, to improve the reliability of our payments infrastructure. During the maintenance window, you may be unable to use your Curve card to make payments.

Jul <var data-var='date'>17</var>, <var data-var='time'>08:32</var> UTC Resolved - This incident is now resolved and all services are operating normally. Thank you for your patience, and we're sorry for the disruption. Jul <var data-var='date'>16</var>, <var data-var='time'>16:18</var> UTC Monitoring - Payment processing is now operating normally. We'll continue monitoring our systems closely to ensure everything remains stable. Thank you for your patience while we worked through this. Jul <var data-var='date'>16</var>, <var data-var='time'>09:18</var> UTC Update - We are continuing to work on a fix for this issue. Jul <var data-var='date'>16</var>, <var data-var='time'>09:07</var> UTC Update - Our team is working closely with the provider to restore normal approval rates and is actively monitoring the situation. We will provide further updates as more information becomes available. Jul <var data-var='date'>16</var>, <var data-var='time'>09:01</var> UTC Identified - We are currently experiencing limited disruption for some transactions that require 3D Secure (3DS) challenges due to an issue with a third-party provider. As a result, a limited number of these transactions may be declined during the authentication process. Our team is working closely with the provider to restore normal approval rates and is actively monitoring the situation. We will provide further updates as more information becomes available.

3DS challenge approval rate degraded

Jul <var data-var='date'>15</var>, <var data-var='time'>13:44</var> UTC Resolved - This incident is now resolved. Payment processing has been fully restored and is operating as expected. We apologize for any inconvenience this may have caused. Jul <var data-var='date'>15</var>, <var data-var='time'>13:09</var> UTC Monitoring - A fix has been put in place and payment processing is now operating normally. We'll continue to monitor the situation closely to ensure everything remains stable. Thank you for your patience while we resolved this. Jul <var data-var='date'>15</var>, <var data-var='time'>12:30</var> UTC Identified - The root cause has been identified and our team is actively working on a fix. Payment declines may continue until this is resolved. We'll update you shortly. Jul <var data-var='date'>15</var>, <var data-var='time'>12:19</var> UTC Investigating - We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.

Issues processing transactions

Jul <var data-var='date'>15</var>, <var data-var='time'>10:12</var> UTC Resolved - This incident is now resolved and all services are operating normally. Thank you for your patience, and we're sorry for the disruption. Jul <var data-var='date'>15</var>, <var data-var='time'>09:20</var> UTC Monitoring - Mastercard has implemented a fix, and we're seeing service begin to return to normal. We'll continue monitoring closely and confirm once fully resolved. Jul <var data-var='date'>15</var>, <var data-var='time'>09:00</var> UTC Update - We're still monitoring this issue closely. No new updates to share yet, but we'll post here as soon as there's progress. Jul <var data-var='date'>15</var>, <var data-var='time'>08:24</var> UTC Update - The payment issues are traced to Mastercard's servers and their team is working on a fix, not yet resolved. We'll update as soon as it's restored. Jul <var data-var='date'>15</var>, <var data-var='time'>07:46</var> UTC Identified - We are currently experiencing a significant disruption affecting transactions that require 3D Secure (3DS) challenges due to an issue with a third-party provider. As a result, a high number of these transactions may be declined during the authentication process. Our team is working closely with the provider to restore normal approval rates and is actively monitoring the situation. We will provide further updates as more information becomes available.

3DS challenges approval rate degraded

Jul <var data-var='date'>12</var>, <var data-var='time'>03:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>12</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 8</var>, <var data-var='time'>17:50</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 12th of July 2026, between 02:00 BST and 04:00 BST. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 12 July 2026

Jul <var data-var='date'> 5</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 5</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 2</var>, <var data-var='time'>15:19</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 5th of July 2026, between 03:00 GMT and 09:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 5 JULY 2026

Jul <var data-var='date'> 5</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 5</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 2</var>, <var data-var='time'>08:53</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 5th of July 2026, between 00:00 UTC and 02:00 UTC. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 5 July 2026

Jun <var data-var='date'>21</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>21</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>25</var>, <var data-var='time'>10:20</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 21st of June 2026, between 00:00 UTC and 02:00 UTC. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 21 June 2026

Jun <var data-var='date'>14</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>14</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 1</var>, <var data-var='time'>09:19</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 14th of June 2026, between 00:00 UTC and 06:00 UTC. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 14 June 2026

May <var data-var='date'>18</var>, <var data-var='time'>05:20</var> UTC Resolved - The issue affecting 3DS challenge approvals has been resolved. Our third-party provider has confirmed the fix, and after monitoring on our side, we can confirm that transaction flows are operating normally. Thank you for your patience. May <var data-var='date'>18</var>, <var data-var='time'>05:05</var> UTC Update - Our third-party provider has confirmed that the incident affecting 3DS challenges has been resolved on their side. We are currently monitoring transaction flows to ensure stability on our end. We will provide a final update once we have confirmed everything is operating normally. May <var data-var='date'>18</var>, <var data-var='time'>04:48</var> UTC Monitoring - We have observed approval rates returning to normal levels. However, we have not yet received an official confirmation from our third-party provider. We will continue to closely monitor the situation and provide an update as soon as we receive further information. May <var data-var='date'>18</var>, <var data-var='time'>04:31</var> UTC Identified - Our vendor has identified the issue, and the fix is being implemented. The team is actively monitoring the situation together with the provider and will provide updates as soon as more information becomes available. May <var data-var='date'>18</var>, <var data-var='time'>04:16</var> UTC Investigating - We are currently experiencing reduced approval rates for transactions requiring 3D Secure (3DS) challenges due to an issue with a third-party provider. This may result in more transactions than usual being declined during authentication. Our team is actively monitoring the situation together with the provider and will provide updates as soon as more information becomes available.

May <var data-var='date'>17</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>17</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>30</var>, <var data-var='time'>11:38</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday, the 17th of May 2026, between 01:00 UTC and 07:00 UTC. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 17 May 2026

May <var data-var='date'>12</var>, <var data-var='time'>07:35</var> UTC Resolved - This incident is now resolved. We apologize for the inconvenience this may have caused and appreciate your patience while we worked with our provider to restore service. May <var data-var='date'>12</var>, <var data-var='time'>06:56</var> UTC Monitoring - The issue has been mitigated and we are continuing to monitor the situation. We will provide a final update once fully resolved. May <var data-var='date'>12</var>, <var data-var='time'>06:52</var> UTC Identified - The third-party service provider has identified the issue and is actively working on a fix. We will provide updates as more information becomes available. May <var data-var='date'>12</var>, <var data-var='time'>06:39</var> UTC Investigating - We have identified a third-party service issue that may be affecting transaction processing and card addition to wallet. We are monitoring the situation closely and are in contact with the provider to ensure this is resolved. Updates will be shared here as soon as more information becomes available.

May <var data-var='date'> 4</var>, <var data-var='time'>14:57</var> UTC Resolved - The issue has been resolved, and we apologize for any inconvenience this may have caused. May <var data-var='date'> 4</var>, <var data-var='time'>14:07</var> UTC Monitoring - We are seeing improvements in both transaction declines and latency. We continue to monitor the situation closely. May <var data-var='date'> 4</var>, <var data-var='time'>13:50</var> UTC Identified - We have identified that the service degradation is caused by elevated latency from Mastercard, which is leading to intermittent transaction declines. We’ll provide updates as soon as more information becomes available. May <var data-var='date'> 4</var>, <var data-var='time'>13:29</var> UTC Investigating - We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.

May <var data-var='date'> 3</var>, <var data-var='time'>18:37</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 3</var>, <var data-var='time'>17:36</var> UTC Monitoring - A fix has been implemented for the issue affecting BGN FX rates. We are continuing to monitor the situation to ensure that the issue is fully resolved. May <var data-var='date'> 3</var>, <var data-var='time'>15:49</var> UTC Identified - We have identified the cause of the issue affecting FX rates for BGN (Bulgarian Lev). A fix is currently being implemented, and we are working to restore normal service as quickly as possible. May <var data-var='date'> 3</var>, <var data-var='time'>15:27</var> UTC Investigating - We are currently investigating an issue affecting FX rates for BGN (Bulgarian Lev). This does not impact all customers, but some may experience incorrect or unavailable rates. Our team is actively working to identify the root cause and restore normal service.

Degraded FX Rates for BGN

Apr <var data-var='date'>27</var>, <var data-var='time'>17:54</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>27</var>, <var data-var='time'>17:47</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>27</var>, <var data-var='time'>17:29</var> UTC Investigating - We are currently experiencing an issue with our third-party service provider, and as a result, customers are unable to add their cards to a digital wallet at this time. The provider is working to resolve the issue as quickly as possible. Our team is actively monitoring the situation in coordination with the provider and will share updates as soon as more information becomes available. Thank you for your patience.

Issue identified on adding card to the wallet

Apr <var data-var='date'>26</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>26</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 2</var>, <var data-var='time'>15:45</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 26th of April 2026, between 03:00 UTC and 09:00 UTC. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 26 April 2026

Apr <var data-var='date'>12</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>12</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 1</var>, <var data-var='time'>09:25</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 12 of April 2026, between 03:00 GMT and 09:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 12 APRIL 2026

Apr <var data-var='date'> 4</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 4</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>18</var>, <var data-var='time'>11:02</var> UTC Scheduled - One of our partners will carry out essential maintenance on Saturday 4th of April 2026, between 03:00 GMT and 09:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Saturday 4 April 2026

Mar <var data-var='date'>26</var>, <var data-var='time'>23:39</var> UTC Resolved - We have identified the issue related to a recent change and have applied a fix. Transaction success rates have now stabilised, and we are monitoring to ensure continued normal operation. Mar <var data-var='date'>26</var>, <var data-var='time'>22:25</var> UTC Investigating - We are currently investigating an issue causing an increase in declined transactions. Our engineering team is actively working to identify the root cause and assess the impact. We will provide further updates as soon as more information becomes available.

Increased Transaction Declines

Mar <var data-var='date'>22</var>, <var data-var='time'>03:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>22</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>27</var>, <var data-var='time'>09:36</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 22nd March 2026, between 01:00 GMT and 03:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - 22.Mar.2026

Mar <var data-var='date'>15</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>15</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 3</var>, <var data-var='time'>10:14</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 15 of March 2026, between 01:00 GMT and 07:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Is Curve down?

Curve status is UP

Lastest published events

Third party scheduled maintenance - Sunday 23 August 2026

Onboarding issues

Third party scheduled maintenance - Sunday 09 August 2026

Curve Services, Components and Regions

Recent Curve events

Third party scheduled maintenance - Sunday 23 August 2026

Onboarding issues

Third party scheduled maintenance - Sunday 09 August 2026

Scheduled Maintenance

Scheduled Maintenance

3DS challenge approval rate degraded