THIS IS A SCHEDULED EVENT Aug <var data-var='date'>23</var>, <var data-var='time'>00:00</var> - <var data-var='time'>02:00</var> UTC Jun <var data-var='date'>30</var>, <var data-var='time'>10:06</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 24th March 2024, between 01:00 GMT and 03:00 BST. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - 24.Mar.2024

Jul <var data-var='date'> 5</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 5</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 2</var>, <var data-var='time'>15:19</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 5th of July 2026, between 03:00 GMT and 09:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 5 JULY 2026

Jul <var data-var='date'> 5</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 5</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 2</var>, <var data-var='time'>08:53</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 5th of July 2026, between 00:00 UTC and 02:00 UTC. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 5 July 2026

Jun <var data-var='date'>21</var>, <var data-var='time'>02:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>21</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>25</var>, <var data-var='time'>10:20</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 21st of June 2026, between 00:00 UTC and 02:00 UTC. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 21 June 2026

Jun <var data-var='date'>14</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>14</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 1</var>, <var data-var='time'>09:19</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 14th of June 2026, between 00:00 UTC and 06:00 UTC. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 14 June 2026

May <var data-var='date'>18</var>, <var data-var='time'>05:20</var> UTC Resolved - The issue affecting 3DS challenge approvals has been resolved. Our third-party provider has confirmed the fix, and after monitoring on our side, we can confirm that transaction flows are operating normally. Thank you for your patience. May <var data-var='date'>18</var>, <var data-var='time'>05:05</var> UTC Update - Our third-party provider has confirmed that the incident affecting 3DS challenges has been resolved on their side. We are currently monitoring transaction flows to ensure stability on our end. We will provide a final update once we have confirmed everything is operating normally. May <var data-var='date'>18</var>, <var data-var='time'>04:48</var> UTC Monitoring - We have observed approval rates returning to normal levels. However, we have not yet received an official confirmation from our third-party provider. We will continue to closely monitor the situation and provide an update as soon as we receive further information. May <var data-var='date'>18</var>, <var data-var='time'>04:31</var> UTC Identified - Our vendor has identified the issue, and the fix is being implemented. The team is actively monitoring the situation together with the provider and will provide updates as soon as more information becomes available. May <var data-var='date'>18</var>, <var data-var='time'>04:16</var> UTC Investigating - We are currently experiencing reduced approval rates for transactions requiring 3D Secure (3DS) challenges due to an issue with a third-party provider. This may result in more transactions than usual being declined during authentication. Our team is actively monitoring the situation together with the provider and will provide updates as soon as more information becomes available.

3DS challenges approval rate degraded

May <var data-var='date'>17</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. May <var data-var='date'>17</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>30</var>, <var data-var='time'>11:38</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday, the 17th of May 2026, between 01:00 UTC and 07:00 UTC. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 17 May 2026

May <var data-var='date'>12</var>, <var data-var='time'>07:35</var> UTC Resolved - This incident is now resolved. We apologize for the inconvenience this may have caused and appreciate your patience while we worked with our provider to restore service. May <var data-var='date'>12</var>, <var data-var='time'>06:56</var> UTC Monitoring - The issue has been mitigated and we are continuing to monitor the situation. We will provide a final update once fully resolved. May <var data-var='date'>12</var>, <var data-var='time'>06:52</var> UTC Identified - The third-party service provider has identified the issue and is actively working on a fix. We will provide updates as more information becomes available. May <var data-var='date'>12</var>, <var data-var='time'>06:39</var> UTC Investigating - We have identified a third-party service issue that may be affecting transaction processing and card addition to wallet. We are monitoring the situation closely and are in contact with the provider to ensure this is resolved. Updates will be shared here as soon as more information becomes available.

Issues processing transactions

May <var data-var='date'> 4</var>, <var data-var='time'>14:57</var> UTC Resolved - The issue has been resolved, and we apologize for any inconvenience this may have caused. May <var data-var='date'> 4</var>, <var data-var='time'>14:07</var> UTC Monitoring - We are seeing improvements in both transaction declines and latency. We continue to monitor the situation closely. May <var data-var='date'> 4</var>, <var data-var='time'>13:50</var> UTC Identified - We have identified that the service degradation is caused by elevated latency from Mastercard, which is leading to intermittent transaction declines. We’ll provide updates as soon as more information becomes available. May <var data-var='date'> 4</var>, <var data-var='time'>13:29</var> UTC Investigating - We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.

May <var data-var='date'> 3</var>, <var data-var='time'>18:37</var> UTC Resolved - This incident has been resolved. May <var data-var='date'> 3</var>, <var data-var='time'>17:36</var> UTC Monitoring - A fix has been implemented for the issue affecting BGN FX rates. We are continuing to monitor the situation to ensure that the issue is fully resolved. May <var data-var='date'> 3</var>, <var data-var='time'>15:49</var> UTC Identified - We have identified the cause of the issue affecting FX rates for BGN (Bulgarian Lev). A fix is currently being implemented, and we are working to restore normal service as quickly as possible. May <var data-var='date'> 3</var>, <var data-var='time'>15:27</var> UTC Investigating - We are currently investigating an issue affecting FX rates for BGN (Bulgarian Lev). This does not impact all customers, but some may experience incorrect or unavailable rates. Our team is actively working to identify the root cause and restore normal service.

Degraded FX Rates for BGN

Apr <var data-var='date'>27</var>, <var data-var='time'>17:54</var> UTC Resolved - This incident has been resolved. Apr <var data-var='date'>27</var>, <var data-var='time'>17:47</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>27</var>, <var data-var='time'>17:29</var> UTC Investigating - We are currently experiencing an issue with our third-party service provider, and as a result, customers are unable to add their cards to a digital wallet at this time. The provider is working to resolve the issue as quickly as possible. Our team is actively monitoring the situation in coordination with the provider and will share updates as soon as more information becomes available. Thank you for your patience.

Issue identified on adding card to the wallet

Apr <var data-var='date'>26</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>26</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 2</var>, <var data-var='time'>15:45</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 26th of April 2026, between 03:00 UTC and 09:00 UTC. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 26 April 2026

Apr <var data-var='date'>12</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>12</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 1</var>, <var data-var='time'>09:25</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 12 of April 2026, between 03:00 GMT and 09:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 12 APRIL 2026

Apr <var data-var='date'> 4</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 4</var>, <var data-var='time'>03:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>18</var>, <var data-var='time'>11:02</var> UTC Scheduled - One of our partners will carry out essential maintenance on Saturday 4th of April 2026, between 03:00 GMT and 09:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Saturday 4 April 2026

Mar <var data-var='date'>26</var>, <var data-var='time'>23:39</var> UTC Resolved - We have identified the issue related to a recent change and have applied a fix. Transaction success rates have now stabilised, and we are monitoring to ensure continued normal operation. Mar <var data-var='date'>26</var>, <var data-var='time'>22:25</var> UTC Investigating - We are currently investigating an issue causing an increase in declined transactions. Our engineering team is actively working to identify the root cause and assess the impact. We will provide further updates as soon as more information becomes available.

Increased Transaction Declines

Mar <var data-var='date'>22</var>, <var data-var='time'>03:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>22</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>27</var>, <var data-var='time'>09:36</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 22nd March 2026, between 01:00 GMT and 03:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - 22.Mar.2026

Mar <var data-var='date'>15</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>15</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 3</var>, <var data-var='time'>10:14</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 15 of March 2026, between 01:00 GMT and 07:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 15 March 2026

Jan <var data-var='date'>22</var>, <var data-var='time'>22:39</var> UTC Resolved - Transactions are now fully operational. The issue has been resolved, and we sincerely apologize for any inconvenience this may have caused. Jan <var data-var='date'>22</var>, <var data-var='time'>21:36</var> UTC Monitoring - We have successfully restored our service and are actively monitoring the system to ensure continued stability. Jan <var data-var='date'>22</var>, <var data-var='time'>21:30</var> UTC Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>22</var>, <var data-var='time'>20:35</var> UTC Investigating - We are currently experiencing an issue processing transactions due to a service configuration problem. We apologize for the inconvenience this may cause. Our team is actively working to resolve the issue and restore service as quickly as possible. We will keep you informed with updates.

Jan <var data-var='date'>18</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>18</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 5</var>, <var data-var='time'>15:54</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 18 of January 2026, between 01:00 GMT and 07:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 18 January 2026

Jan <var data-var='date'> 7</var>, <var data-var='time'>16:39</var> UTC Resolved - Our upstream identity verification provider has completed their remediation work and restored normal service. We are now observing healthy performance across our onboarding and step-up verification flows (document upload, selfie, and motion/liveness verification). Thanks for your patience while this issue was being addressed. Jan <var data-var='date'> 7</var>, <var data-var='time'>16:08</var> UTC Monitoring - Our upstream identity verification provider is reporting signs of recovery, and we are also seeing improved performance in our onboarding and step-up verification flows (document upload, selfie, and motion/liveness verification). While the provider’s systems appear to be stabilising, we are continuing to monitor the situation closely before marking the incident as resolved, to ensure the service remains reliable for all users. A small number of verification attempts may still experience intermittent issues during this recovery period. We will share further updates as we gain confidence in full stability. Thank you for your patience and understanding. Jan <var data-var='date'> 7</var>, <var data-var='time'>15:15</var> UTC Identified - We are currently experiencing an issue with our identity verification workflow. As a result, new customer onboarding and step-up verification checks (including document upload, selfie, and motion/liveness verification) may fail or be unavailable. Existing accounts and other platform features remain unaffected. The disruption is related to an upstream identity verification dependency, and we are actively working with the partner involved to restore normal service. We will provide updates here as soon as we have more information. Thank you for your patience while we work to resolve this.

Identity verification service disruption — onboarding and step-up checks impacted

Dec <var data-var='date'>22</var>, <var data-var='time'>11:10</var> UTC Resolved - The third-party provider has confirmed that the issue impacting 3D Secure (3DS) transactions has been resolved, and processing is now operating normally. We apologize for any inconvenience this may have caused and will continue to monitor the situation. Dec <var data-var='date'>22</var>, <var data-var='time'>06:41</var> UTC Investigating - We are currently experiencing reduced approval rates for transactions requiring 3D Secure (3DS) challenges due to an issue with a third-party provider. This may result in more transactions than usual being declined during the authentication process. Our team is actively monitoring the situation together with the provider and will provide updates as soon as more information becomes available.

Dec <var data-var='date'>14</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>14</var>, <var data-var='time'>02:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>14</var>, <var data-var='time'>02:00</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 14 of December 2025, between 03:00 GMT and 09:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 14 December 2025

Dec <var data-var='date'> 7</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 7</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>24</var>, <var data-var='time'>12:53</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 7th December 2025, between 01:00 GMT and 07:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Third party scheduled maintenance - Sunday 7th December 2025

Nov <var data-var='date'>18</var>, <var data-var='time'>17:18</var> UTC Resolved - PayPal services have remained stable and all transactions are now processing normally. Monitoring shows consistent performance, and no further impact has been observed. The incident is now fully closed. Nov <var data-var='date'>18</var>, <var data-var='time'>16:08</var> UTC Monitoring - We are no longer observing timeouts or failures when processing PayPal transactions. The service appears to be stable again on PayPal’s side. Our systems are functioning normally, and we will keep monitoring closely to ensure continued stability. Nov <var data-var='date'>18</var>, <var data-var='time'>14:47</var> UTC Update - We are still awaiting a resolution from PayPal. They have confirmed the issue is on their side and are actively working on a fix. Nov <var data-var='date'>18</var>, <var data-var='time'>13:27</var> UTC Identified - We’re observing elevated timeouts when processing PayPal payments. PayPal has confirmed the issue is on their side and is working on a resolution. Our systems remain stable and fallback mechanisms are performing as expected, but PayPal transactions may currently fail or be delayed. Please, note that you may find issues while adding Paypal as a funding source in our app.

PayPal Transaction Failures

Nov <var data-var='date'> 2</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 2</var>, <var data-var='time'>01:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>24</var>, <var data-var='time'>17:05</var> UTC Scheduled - One of our partners will carry out essential maintenance on Sunday 2nd November 2025, between 01:00 GMT and 07:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.

Is Curve down?

Curve status is UP

Lastest published events

Third party scheduled maintenance - Sunday 5 JULY 2026

Third party scheduled maintenance - Sunday 5 July 2026

Third party scheduled maintenance - Sunday 21 June 2026

Curve Services, Components and Regions

Recent Curve events

Third party scheduled maintenance - 24.Mar.2024

Third party scheduled maintenance - Sunday 5 JULY 2026

Third party scheduled maintenance - Sunday 5 July 2026

Third party scheduled maintenance - Sunday 21 June 2026

Third party scheduled maintenance - Sunday 14 June 2026

3DS challenges approval rate degraded

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Is Curve down?

Curve status is UP

Lastest published events

Third party scheduled maintenance - Sunday 5 JULY 2026

Third party scheduled maintenance - Sunday 5 July 2026

Third party scheduled maintenance - Sunday 21 June 2026

Curve Services, Components and Regions

Recent Curve events

Third party scheduled maintenance - 24.Mar.2024

Third party scheduled maintenance - Sunday 5 JULY 2026

Third party scheduled maintenance - Sunday 5 July 2026

Third party scheduled maintenance - Sunday 21 June 2026

Third party scheduled maintenance - Sunday 14 June 2026

3DS challenges approval rate degraded

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!