Aug <var data-var='date'>21</var>, <var data-var='time'>18:29</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>21</var>, <var data-var='time'>18:14</var> UTC Update - Our team can confirm at this juncture that all signals are green and are continuing to monitor the situation for developments. Aug <var data-var='date'>21</var>, <var data-var='time'>17:49</var> UTC Update - We are observing infrastructure dashboards showing nominal outputs at this time but are continuing to monitor the results. Will update soon. Aug <var data-var='date'>21</var>, <var data-var='time'>17:37</var> UTC Monitoring - We have executed several remediation actions and should be seeing improvements now and are continuing to monitor the situation. Aug <var data-var='date'>21</var>, <var data-var='time'>17:09</var> UTC Update - Our engineering team have identified possible root causes and are working on mitigating the problem with specific remediation actions. We will continue to update as soon as new information is available. Aug <var data-var='date'>21</var>, <var data-var='time'>16:56</var> UTC Identified - Unfortunately error rates remain elevated, we are continuing to investigate and will update soonest. Aug <var data-var='date'>21</var>, <var data-var='time'>16:46</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>21</var>, <var data-var='time'>16:41</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>21</var>, <var data-var='time'>16:40</var> UTC Investigating - We are seeing elevated latency and error rates related to metrics ingestion.

US2 - degraded performance for metrics ingestion

Aug <var data-var='date'>21</var>, <var data-var='time'>05:21</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>21</var>, <var data-var='time'>05:13</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>21</var>, <var data-var='time'>04:59</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>21</var>, <var data-var='time'>04:52</var> UTC Investigating - We are investigating reports of delays in webhook notification delivery on EU1. Our team is actively working to identify and resolve the issue. If you have any questions, reach out via chat or email at support@coralogix.com.

Webhook notification processing delays on EU1

Aug <var data-var='date'>20</var>, <var data-var='time'>18:45</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>20</var>, <var data-var='time'>18:41</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>20</var>, <var data-var='time'>18:41</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>20</var>, <var data-var='time'>17:57</var> UTC Investigating - We are currently investigating a delay in log alerts within the US2 region. Our engineering team is actively working on resolving the issue as quickly as possible. If you need immediate assistance, please reach out via in-app chat or email us at support@coralogix.com.

US2 Log alerts lag

Aug <var data-var='date'>11</var>, <var data-var='time'>18:06</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>11</var>, <var data-var='time'>18:00</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>11</var>, <var data-var='time'>17:58</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>11</var>, <var data-var='time'>17:23</var> UTC Investigating - An issue is currently affecting customers in our US3 region, where custom dashboard links are failing to load and preventing dashboards from displaying. Our R&D team is actively investigating the situation to implement a resolution. We will post regular updates on our status page; however, if you have questions or need immediate support, please contact us at support@coralogix.com or through the in-app chat.

Custom Dashboard US3

Aug <var data-var='date'>11</var>, <var data-var='time'>09:01</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>11</var>, <var data-var='time'>08:45</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>11</var>, <var data-var='time'>08:33</var> UTC Identified - Some customers in the US1 region (team-name.app.coralogix.us) may currently experience delays in logs ingestion. The issue has been identified and we are working for a fix. For further assistance or inquiries, please contact us via our in-app chat or email us at support@coralogix.com.

Lag in logs ingestion in the US1 region

Aug <var data-var='date'> 9</var>, <var data-var='time'>15:24</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 9</var>, <var data-var='time'>15:12</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 9</var>, <var data-var='time'>15:03</var> UTC Investigating - We are aware that some customers in the EU1 region may be unable to use the Olly AI observability agent and are receiving errors when attempting to interact with it. Features related to it such as the Query Assistant are also impacted. Our team is actively investigating the issue. If you have any questions, reach out via chat or email at support@coralogix.com.

Olly AI is unavailable in EU1 region

Aug <var data-var='date'> 6</var>, <var data-var='time'>10:15</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 6</var>, <var data-var='time'>09:59</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 6</var>, <var data-var='time'>09:46</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'> 6</var>, <var data-var='time'>09:37</var> UTC Investigating - We are currently investigating an issue affecting Real User Monitoring (RUM). Some customers may be unable to view RUM data or access RUM-related features. Our team is actively working to restore full functionality. If you have any questions, reach out via chat or email at support@coralogix.com.

RUM data is unavailable for specific users

Aug <var data-var='date'> 5</var>, <var data-var='time'>09:01</var> UTC Resolved - All services are currently up and running. We can confirm that the issue was affecting only EU1 region. Aug <var data-var='date'> 5</var>, <var data-var='time'>08:51</var> UTC Update - We are continuing to monitor for any further issues. Aug <var data-var='date'> 5</var>, <var data-var='time'>08:46</var> UTC Monitoring - We experienced a brief period of log query failures affecting Explore → Logs (both v2 and Legacy) in the EU1 and US1 regions. During this time, some customers may have encountered errors when running log queries or accessing archived log data. Our engineering team was actively engaged and at this time, the platform is operating normally. We will continue to monitor the situation to ensure stability. We apologize for the inconvenience and appreciate your patience.

Log Query failures across EU1 region

Aug <var data-var='date'> 3</var>, <var data-var='time'>17:37</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 3</var>, <var data-var='time'>14:31</var> UTC Investigating - Our third-party chat application is currently experiencing issues. For status updates, please visit https://www.finstatus.com. We apologize for any inconvenience this may cause. If you need assistance, please send an email to support@coralogix.com.

Chat application (intercom)

Aug <var data-var='date'> 3</var>, <var data-var='time'>12:08</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 3</var>, <var data-var='time'>11:58</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 3</var>, <var data-var='time'>11:55</var> UTC Identified - We have identified an ongoing issue with metric alerts that have the less-than condition in the EU1, EU2 and US1 region. As a result these alert types are not working as intended. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and we'll keep you posted as soon as updates become available.

Metric alerts with LESS-THAN condition not working in EU1, EU2 and US1 region

Jul <var data-var='date'>30</var>, <var data-var='time'>18:23</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>30</var>, <var data-var='time'>18:17</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>30</var>, <var data-var='time'>18:04</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>30</var>, <var data-var='time'>17:56</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'>30</var>, <var data-var='time'>17:55</var> UTC Investigating - Customers may experience widgets failing to load in custom dashboard widgets leveraging dataprime queries. Our team is currently investigating the issue with urgent priority and will update when possible.

Custom Dashboards - widgets using dataprime failing to load

Jul <var data-var='date'>30</var>, <var data-var='time'>16:44</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>30</var>, <var data-var='time'>16:39</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>30</var>, <var data-var='time'>16:32</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>30</var>, <var data-var='time'>16:15</var> UTC Investigating - Customers in US2 / cx498 may experience degraded performance and intermittent issues with Metrics related dashboards and widgets, we are actively investigating the issue and will relay updates as soon as they become available.

US2 - Metrics API degraded performance

Jul <var data-var='date'>14</var>, <var data-var='time'>18:43</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>14</var>, <var data-var='time'>18:34</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>14</var>, <var data-var='time'>18:29</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>14</var>, <var data-var='time'>18:28</var> UTC Investigating - Customers in AP1 region may observe a small delay relative to ingestion of Frequent Search (high) tier logs. We are actively working towards resolution. Updates will be relayed as soon as they become available.

AP1 - delay in frequent search logs

Jul <var data-var='date'>13</var>, <var data-var='time'>22:11</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>13</var>, <var data-var='time'>21:56</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>13</var>, <var data-var='time'>21:54</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>13</var>, <var data-var='time'>21:50</var> UTC Investigating - We are currently experiencing an elevated delay in EU2 for logs, this is affecting ingestion and alerts. Issue is being actively worked on and we will provide updates as soon as they are available.

EU2 - Ingestion delay

Jul <var data-var='date'> 6</var>, <var data-var='time'>11:04</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 6</var>, <var data-var='time'>08:30</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 6</var>, <var data-var='time'>07:55</var> UTC Identified - Our team is currently working on fixing an issue causing slowness in querying archive data (logs) in the EU2 region. Access to archived data may experience delays, impacting queries and related services. We are working on a solution to restore full functionality as soon as possible. For further assistance, please reach out via our in-app chat or email us at support@coralogix.com.

[EU2] Slowness of querying logs related data from the Archive

Jun <var data-var='date'>29</var>, <var data-var='time'>15:24</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>29</var>, <var data-var='time'>15:20</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>29</var>, <var data-var='time'>14:00</var> UTC Identified - We are currently working on implementing a fix for an issue which causes delays for case related notifications in the EU1 region. The incidents related notifications are not affected. Our team is actively working to resolve this issue. If you have any questions, reach out via chat or email at support@coralogix.com.

Delay for case related notifications in EU1 region

Jun <var data-var='date'>26</var>, <var data-var='time'>15:32</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>26</var>, <var data-var='time'>15:32</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>26</var>, <var data-var='time'>14:40</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>26</var>, <var data-var='time'>14:36</var> UTC Investigating - We are currently experiencing increased processing delays affecting log-based alerts in the AP1 region. As a result, some log-based alerts may be delayed by a short period of time(minutes), particularly those configured with shorter evaluation intervals. Our team is actively working to resolve the issue as quickly as possible. We will provide updates as more information becomes available. We apologize for the inconvenience and we'll keep you posted as soon as updates become available.

Log-based alerts may experience delays in the AP1 region

Jun <var data-var='date'>24</var>, <var data-var='time'>18:41</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>24</var>, <var data-var='time'>18:27</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>24</var>, <var data-var='time'>18:27</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>24</var>, <var data-var='time'>18:17</var> UTC Update - We are currently investigating an issue affecting archive queries in the AP1 region. Users may experience failures when loading dashboards, the Explore screen, or RUM screens. Our team is actively working to resolve this issue. If you have any questions, reach out via chat or email at support@coralogix.com. Jun <var data-var='date'>24</var>, <var data-var='time'>18:13</var> UTC Investigating - We are currently investigating this issue.

Archive query failures affecting AP1

Jun <var data-var='date'>23</var>, <var data-var='time'>17:15</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>23</var>, <var data-var='time'>16:56</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>23</var>, <var data-var='time'>15:44</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>23</var>, <var data-var='time'>15:22</var> UTC Investigating - We are currently experiencing an issue affecting the Service Level Objectives (SLOs) and Recording Rules features in the EU2 region. At this time, metrics generated by recording rules are not being populated with data and the SLO functionality is degraded. As a result, SLO alerts and any alerts that rely on metrics generated by recording rules may not function as expected. Regular metric ingestion remains fully operational and is not affected by this issue. Our engineering teams are actively investigating the issue and treating it with the highest priority. We apologize for the inconvenience and appreciate your patience while we work toward a resolution. We will provide further updates as soon as more information becomes available.

SLO Degraded and Recording Rules not generating Metrics in EU2 Region

Jun <var data-var='date'>22</var>, <var data-var='time'>17:41</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>22</var>, <var data-var='time'>17:35</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>22</var>, <var data-var='time'>17:26</var> UTC Identified - Our team is currently investigating an issue with logs ingestion in the EU2 region. We are working actively to resolve this matter. Should you require further assistance or have any questions, please reach out via chat or email us at support@coralogix.com.

Logs ingestion in  EU2

Jun <var data-var='date'>22</var>, <var data-var='time'>17:24</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>22</var>, <var data-var='time'>17:20</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>22</var>, <var data-var='time'>17:15</var> UTC Investigating - Our team is currently investigating an issue with APM query in the EU2 region. We are working actively to resolve this matter. Should you require further assistance or have any questions, please reach out via chat or email us at support@coralogix.com.

APM Ingestion EU2 region

Jun <var data-var='date'> 9</var>, <var data-var='time'>16:19</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 9</var>, <var data-var='time'>16:05</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'> 9</var>, <var data-var='time'>15:47</var> UTC Investigating - We are currently investigating an issue affecting archive queries in the EU2 region Users may experience failures when loading dashboards, the Explore screen, or RUM screens. Our team is actively working to resolve this issue. If you have any questions, reach out via chat or email at support@coralogix.com.

Archive query failures affecting EU2

Jun <var data-var='date'> 8</var>, <var data-var='time'>21:01</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'> 8</var>, <var data-var='time'>20:46</var> UTC Monitoring - A fix has been implemented and we are seeing improvements now, continuing to monitor and actively assess the situation. Jun <var data-var='date'> 8</var>, <var data-var='time'>20:41</var> UTC Update - We are continuing to work on a fix for this issue. Jun <var data-var='date'> 8</var>, <var data-var='time'>20:25</var> UTC Update - We are continuing to work on a fix for this issue. Jun <var data-var='date'> 8</var>, <var data-var='time'>20:13</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'> 8</var>, <var data-var='time'>20:12</var> UTC Investigating - For customers in EU1 region, we have observed that some custom dashboard widgets are having extended loading times. A subset of alerts may also be affected. Our team is aware and actively looking into it. For additional assistance, please open a support chat or send us an email at support@coralogix.com. Dashboards - Metrics visualizations over time ranges longer than 14 days may experience slowness. - No impact on Traces or Logs. Alerts - Metrics alerts are functional for queries within the last 24 hours. - Metrics alert queries over longer time ranges may be impacted and degraded. - Logs alerts are working as expected.

EU1 - Metrics Based Alerts & Dashboards May Be Degraded

Jun <var data-var='date'> 7</var>, <var data-var='time'>21:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'> 7</var>, <var data-var='time'>20:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'> 7</var>, <var data-var='time'>15:25</var> UTC Scheduled - As part of our ongoing infrastructure improvements, we will be performing scheduled maintenance on EU2 to upgrade Kafka Connect. Scheduled Duration: Approximately 60 min Start Time: June 7th, 2026, 20:00 UTC Expected impact: During the window, the UI may be intermittently unavailable for brief periods (typically a few minutes at a time) as connectors are upgraded in sequence. You may notice short, temporary degradation in UI availability during this time. Data ingestion and alerting are not affected, telemetry continues to be collected and alerts continue to fire throughout the maintenance. No data loss is expected and no action is required on your part. Our Engineering team will be closely monitoring the process. If you notice anything unusual or require assistance, our support team is available to help.

[EU2] Scheduled Maintenance: Infrastructure Improvements

Jun <var data-var='date'> 2</var>, <var data-var='time'>17:34</var> UTC Resolved - We have identified an issue with our US2 region where dataprime queries generate an error. Our Team is actively working on a fix. If you need assistance or have a question, please send us an email to support@coralogix.com or chat with our support Team.

Is Coralogix down?

Coralogix status is UP

Lastest published events

US2 - degraded performance for metrics ingestion

Webhook notification processing delays on EU1

US2 Log alerts lag

Coralogix Services, Components and Regions

Recent Coralogix events

US2 - degraded performance for metrics ingestion

Webhook notification processing delays on EU1

US2 Log alerts lag

Custom Dashboard US3

Lag in logs ingestion in the US1 region

Olly AI is unavailable in EU1 region