Sep <var data-var='date'>24</var>, <var data-var='time'>18:25</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>24</var>, <var data-var='time'>17:49</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>24</var>, <var data-var='time'>17:40</var> UTC Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>24</var>, <var data-var='time'>17:37</var> UTC Investigating - We are observing increased latency and delayed ingestion of data usage metrics in EU2. Our team is aware and actively working on mitigating.

EU2 - delayed/missing metrics for data usage

Sep <var data-var='date'>22</var>, <var data-var='time'>12:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>22</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>17</var>, <var data-var='time'>18:28</var> UTC Scheduled - As part of our ongoing efforts to keep the Coralogix platform secure, stable and up to date, we will be performing scheduled maintenance on the database supporting our RUM artifacts pipeline. Regions: All regions Start Time: Tuesday, September 22, 2026, 08:00 UTC Scheduled Duration: Approximately 4 hours Potentially Affected Components: RUM artifacts ingestion and processing (source maps, React Native source maps, dSYM files, ProGuard files, Dart symbols) Expected Impact: During the maintenance window, newly uploaded RUM artifacts will be buffered, and their ingestion and processing will be delayed. RUM data collection, error monitoring, and querying of already-processed artifacts are not affected and continue to operate as normal. Recovery is automatic once the maintenance completes - buffered artifacts will be processed and catch up shortly after the window ends. No data loss is expected and no action is required on your part. Our engineering team will be closely monitoring the process throughout. If you notice anything unusual or require assistance, our 24/7 in-app chat support is available, or you can contact your dedicated Technical Account Manager directly.

Scheduled Maintenance: RUM Artifacts Database

Sep <var data-var='date'>17</var>, <var data-var='time'>15:30</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>17</var>, <var data-var='time'>15:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>17</var>, <var data-var='time'>08:40</var> UTC Scheduled - As part of our ongoing efforts to keep the Coralogix platform secure, stable and up to date, we will be performing scheduled maintenance to upgrade our central database infrastructure. Regions: EU1 (coralogix.com) EU2 (eu2.coralogix.com) Start Time: Thursday, September 17, 2026, 15:00 UTC Scheduled Duration: Approximately 30 minutes (the change itself is expected to take around 15 minutes) Potentially Affected Components: alert configuration in the UI Expected Impact: During the maintenance window, creating, modifying or deleting alert definitions in the UI may return errors. Alerts that are already defined are not affected and continue to evaluate and fire as normal. Recovery is automatic once the upgrade completes. You may notice a short delay in configuration changes being applied immediately afterwards. No data loss is expected and no action is required on your part. Our engineering team will be closely monitoring the process throughout. If you notice anything unusual or require assistance, our 24/7 in-app chat support is available, or you can contact your dedicated Technical Account Manager directly.

[EU1 / EU2] Scheduled Maintenance: Database Infrastructure Upgrade

Sep <var data-var='date'>16</var>, <var data-var='time'>15:30</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>16</var>, <var data-var='time'>15:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>15</var>, <var data-var='time'>14:20</var> UTC Scheduled - As part of our ongoing efforts to keep the Coralogix platform secure, stable and up to date, we will be performing scheduled maintenance to upgrade our central database infrastructure. Regions: EU1 (coralogix.com) EU2 (eu2.coralogix.com) Start Time: Wednesday, September 16, 2026, 15:00 UTC Scheduled Duration: Approximately 30 minutes (the change itself is expected to take around 15 minutes) Potentially Affected Components: alert configuration in the UI Expected Impact: During the maintenance window, creating, modifying or deleting alert definitions in the UI may return errors. Alerts that are already defined are not affected and continue to evaluate and fire as normal. Recovery is automatic once the upgrade completes. You may notice a short delay in configuration changes being applied immediately afterwards. No data loss is expected and no action is required on your part. Our engineering team will be closely monitoring the process throughout. If you notice anything unusual or require assistance, our 24/7 in-app chat support is available, or you can contact your dedicated Technical Account Manager directly.

Sep <var data-var='date'>14</var>, <var data-var='time'>20:15</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>14</var>, <var data-var='time'>20:11</var> UTC Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>14</var>, <var data-var='time'>20:03</var> UTC Investigating - Our team is currently investigating an issue causing log alert delays in the AP2 region. Should you have any questions or require further assistance, please contact us via live chat or email at support@coralogix.com.

Log alerts Lag in AP2

Sep <var data-var='date'>14</var>, <var data-var='time'>18:57</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>14</var>, <var data-var='time'>18:27</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>14</var>, <var data-var='time'>18:22</var> UTC Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>14</var>, <var data-var='time'>18:14</var> UTC Investigating - We have identified an issue our end that is related specifically to the calculation of the cx_data_usage metrics rather than an actual failure or loss of incoming data. Our engineering team is actively adjusting the service capacity and settings, and the metrics are expected to stabilize across all environments within the next hour. We sincerely apologize for the inconvenience and we will update once full stability is confirmed.

Data usage metrics having issues

Sep <var data-var='date'> 1</var>, <var data-var='time'>20:38</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'> 1</var>, <var data-var='time'>20:23</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'> 1</var>, <var data-var='time'>20:18</var> UTC Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'> 1</var>, <var data-var='time'>20:16</var> UTC Investigating - We are currently experiencing approximately 1 hour lag for ingesting logs in EU2 env for Archive Tier logs only.

EU2 - Archive Logs Ingestion Delay

Aug <var data-var='date'>26</var>, <var data-var='time'>01:56</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>26</var>, <var data-var='time'>01:00</var> UTC Identified - The issue has been identified as related to internal resources, and we are actively working on a fix with an expected recovery time of 30mins.

EU2 - Alerts Lagging Incident

Aug <var data-var='date'>25</var>, <var data-var='time'>20:47</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>25</var>, <var data-var='time'>20:24</var> UTC Update - We can now observe that systems look nominal at this time and are continuing to monitor the situation. Aug <var data-var='date'>25</var>, <var data-var='time'>20:19</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>25</var>, <var data-var='time'>20:14</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>25</var>, <var data-var='time'>20:13</var> UTC Investigating - We are aware of an issue affecting certain features such as Alerts Management on the frontend UI. We are actively investigating and will update as soon as possible.

EU2 - Intermittent error / timing out of certain UI elements

Aug <var data-var='date'>25</var>, <var data-var='time'>14:33</var> UTC Resolved - The issue has been resolved. If you have any questions, reach out via chat or email at support@coralogix.com. Aug <var data-var='date'>25</var>, <var data-var='time'>14:29</var> UTC Monitoring - Between 13:35 and 13:57 UTC, alerts using the "less than" condition were disabled in our EU2 region(team-name.app.eu2.coralogix.com) Also, some customers in this region may have experienced delayed alert evaluations for the other alert conditions.

Alert evaluation delays on EU2

Aug <var data-var='date'>21</var>, <var data-var='time'>18:29</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>21</var>, <var data-var='time'>18:14</var> UTC Update - Our team can confirm at this juncture that all signals are green and are continuing to monitor the situation for developments. Aug <var data-var='date'>21</var>, <var data-var='time'>17:49</var> UTC Update - We are observing infrastructure dashboards showing nominal outputs at this time but are continuing to monitor the results. Will update soon. Aug <var data-var='date'>21</var>, <var data-var='time'>17:37</var> UTC Monitoring - We have executed several remediation actions and should be seeing improvements now and are continuing to monitor the situation. Aug <var data-var='date'>21</var>, <var data-var='time'>17:09</var> UTC Update - Our engineering team have identified possible root causes and are working on mitigating the problem with specific remediation actions. We will continue to update as soon as new information is available. Aug <var data-var='date'>21</var>, <var data-var='time'>16:56</var> UTC Identified - Unfortunately error rates remain elevated, we are continuing to investigate and will update soonest. Aug <var data-var='date'>21</var>, <var data-var='time'>16:46</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>21</var>, <var data-var='time'>16:41</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>21</var>, <var data-var='time'>16:40</var> UTC Investigating - We are seeing elevated latency and error rates related to metrics ingestion.

US2 - degraded performance for metrics ingestion

Aug <var data-var='date'>21</var>, <var data-var='time'>05:21</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>21</var>, <var data-var='time'>05:13</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>21</var>, <var data-var='time'>04:59</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>21</var>, <var data-var='time'>04:52</var> UTC Investigating - We are investigating reports of delays in webhook notification delivery on EU1. Our team is actively working to identify and resolve the issue. If you have any questions, reach out via chat or email at support@coralogix.com.

Webhook notification processing delays on EU1

Aug <var data-var='date'>20</var>, <var data-var='time'>18:45</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>20</var>, <var data-var='time'>18:41</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>20</var>, <var data-var='time'>18:41</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>20</var>, <var data-var='time'>17:57</var> UTC Investigating - We are currently investigating a delay in log alerts within the US2 region. Our engineering team is actively working on resolving the issue as quickly as possible. If you need immediate assistance, please reach out via in-app chat or email us at support@coralogix.com.

US2 Log alerts lag

Aug <var data-var='date'>11</var>, <var data-var='time'>18:06</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>11</var>, <var data-var='time'>18:00</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>11</var>, <var data-var='time'>17:58</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'>11</var>, <var data-var='time'>17:23</var> UTC Investigating - An issue is currently affecting customers in our US3 region, where custom dashboard links are failing to load and preventing dashboards from displaying. Our R&D team is actively investigating the situation to implement a resolution. We will post regular updates on our status page; however, if you have questions or need immediate support, please contact us at support@coralogix.com or through the in-app chat.

Custom Dashboard US3

Aug <var data-var='date'>11</var>, <var data-var='time'>09:01</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>11</var>, <var data-var='time'>08:45</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>11</var>, <var data-var='time'>08:33</var> UTC Identified - Some customers in the US1 region (team-name.app.coralogix.us) may currently experience delays in logs ingestion. The issue has been identified and we are working for a fix. For further assistance or inquiries, please contact us via our in-app chat or email us at support@coralogix.com.

Lag in logs ingestion in the US1 region

Aug <var data-var='date'> 9</var>, <var data-var='time'>15:24</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 9</var>, <var data-var='time'>15:12</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 9</var>, <var data-var='time'>15:03</var> UTC Investigating - We are aware that some customers in the EU1 region may be unable to use the Olly AI observability agent and are receiving errors when attempting to interact with it. Features related to it such as the Query Assistant are also impacted. Our team is actively investigating the issue. If you have any questions, reach out via chat or email at support@coralogix.com.

Olly AI is unavailable in EU1 region

Aug <var data-var='date'> 6</var>, <var data-var='time'>10:15</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 6</var>, <var data-var='time'>09:59</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 6</var>, <var data-var='time'>09:46</var> UTC Identified - The issue has been identified and a fix is being implemented. Aug <var data-var='date'> 6</var>, <var data-var='time'>09:37</var> UTC Investigating - We are currently investigating an issue affecting Real User Monitoring (RUM). Some customers may be unable to view RUM data or access RUM-related features. Our team is actively working to restore full functionality. If you have any questions, reach out via chat or email at support@coralogix.com.

RUM data is unavailable for specific users

Aug <var data-var='date'> 5</var>, <var data-var='time'>09:01</var> UTC Resolved - All services are currently up and running. We can confirm that the issue was affecting only EU1 region. Aug <var data-var='date'> 5</var>, <var data-var='time'>08:51</var> UTC Update - We are continuing to monitor for any further issues. Aug <var data-var='date'> 5</var>, <var data-var='time'>08:46</var> UTC Monitoring - We experienced a brief period of log query failures affecting Explore → Logs (both v2 and Legacy) in the EU1 and US1 regions. During this time, some customers may have encountered errors when running log queries or accessing archived log data. Our engineering team was actively engaged and at this time, the platform is operating normally. We will continue to monitor the situation to ensure stability. We apologize for the inconvenience and appreciate your patience.

Log Query failures across EU1 region

Aug <var data-var='date'> 3</var>, <var data-var='time'>17:37</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 3</var>, <var data-var='time'>14:31</var> UTC Investigating - Our third-party chat application is currently experiencing issues. For status updates, please visit https://www.finstatus.com. We apologize for any inconvenience this may cause. If you need assistance, please send an email to support@coralogix.com.

Chat application (intercom)

Aug <var data-var='date'> 3</var>, <var data-var='time'>12:08</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'> 3</var>, <var data-var='time'>11:58</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'> 3</var>, <var data-var='time'>11:55</var> UTC Identified - We have identified an ongoing issue with metric alerts that have the less-than condition in the EU1, EU2 and US1 region. As a result these alert types are not working as intended. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and we'll keep you posted as soon as updates become available.

Metric alerts with LESS-THAN condition not working in EU1, EU2 and US1 region

Jul <var data-var='date'>30</var>, <var data-var='time'>18:23</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>30</var>, <var data-var='time'>18:17</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>30</var>, <var data-var='time'>18:04</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>30</var>, <var data-var='time'>17:56</var> UTC Update - We are continuing to investigate this issue. Jul <var data-var='date'>30</var>, <var data-var='time'>17:55</var> UTC Investigating - Customers may experience widgets failing to load in custom dashboard widgets leveraging dataprime queries. Our team is currently investigating the issue with urgent priority and will update when possible.

Custom Dashboards - widgets using dataprime failing to load

Jul <var data-var='date'>30</var>, <var data-var='time'>16:44</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>30</var>, <var data-var='time'>16:39</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>30</var>, <var data-var='time'>16:32</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>30</var>, <var data-var='time'>16:15</var> UTC Investigating - Customers in US2 / cx498 may experience degraded performance and intermittent issues with Metrics related dashboards and widgets, we are actively investigating the issue and will relay updates as soon as they become available.

US2 - Metrics API degraded performance

Jul <var data-var='date'>14</var>, <var data-var='time'>18:43</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>14</var>, <var data-var='time'>18:34</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>14</var>, <var data-var='time'>18:29</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>14</var>, <var data-var='time'>18:28</var> UTC Investigating - Customers in AP1 region may observe a small delay relative to ingestion of Frequent Search (high) tier logs. We are actively working towards resolution. Updates will be relayed as soon as they become available.

AP1 - delay in frequent search logs

Jul <var data-var='date'>13</var>, <var data-var='time'>22:11</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>13</var>, <var data-var='time'>21:56</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>13</var>, <var data-var='time'>21:54</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>13</var>, <var data-var='time'>21:50</var> UTC Investigating - We are currently experiencing an elevated delay in EU2 for logs, this is affecting ingestion and alerts. Issue is being actively worked on and we will provide updates as soon as they are available.

EU2 - Ingestion delay

Jul <var data-var='date'> 6</var>, <var data-var='time'>11:04</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'> 6</var>, <var data-var='time'>08:30</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 6</var>, <var data-var='time'>07:55</var> UTC Identified - Our team is currently working on fixing an issue causing slowness in querying archive data (logs) in the EU2 region. Access to archived data may experience delays, impacting queries and related services. We are working on a solution to restore full functionality as soon as possible. For further assistance, please reach out via our in-app chat or email us at support@coralogix.com.

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Lastest published events

EU2 - delayed/missing metrics for data usage

Scheduled Maintenance: RUM Artifacts Database

[EU1 / EU2] Scheduled Maintenance: Database Infrastructure Upgrade

Coralogix Services, Components and Regions

Recent Coralogix events

EU2 - delayed/missing metrics for data usage

Scheduled Maintenance: RUM Artifacts Database

[EU1 / EU2] Scheduled Maintenance: Database Infrastructure Upgrade

[EU1 / EU2] Scheduled Maintenance: Database Infrastructure Upgrade

Log alerts Lag in AP2

Data usage metrics having issues