Oct <var data-var='date'> 1</var>, <var data-var='time'>07:51</var> UTC Resolved - On 01st Oct 2026, between 01:00 UTC and 07:25 UTC, users may have seen missing job execution, including delayed email-to-ticket processing and schedules that do not run as expected. We have now implemented a fix and and services have been restored to normal operation for affected customers. The impact to support tickets with missing SLA component and delayed notifications have also confirmed recovery. Note: For Bitbucket customers, if there was any scheduled pipelines that did not run during the incident window, you may wait for the next scheduled execution or trigger them manually. Oct <var data-var='date'> 1</var>, <var data-var='time'>07:01</var> UTC Update - Our teams continue to work on recovery until the incident is fully resolved. We will provide further updates if we have significant progress to share. There is also an impact to the new support tickets created in terms of missing SLA component, notifications which may be affecting the response times and backlog management of some tickets. Oct <var data-var='date'> 1</var>, <var data-var='time'>05:00</var> UTC Update - Our teams continue to work on recovery until the incident is fully resolved. We will provide further updates if we have significant progress to share. Along with impact to scheduled and asynchronous work across several products, we also identified SLA component in Jira Service Management is not appearing as expected. Oct <var data-var='date'> 1</var>, <var data-var='time'>04:03</var> UTC Update - Our teams have taken corrective steps to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. Oct <var data-var='date'> 1</var>, <var data-var='time'>03:47</var> UTC Identified - Our teams have identified the root cause of this incident and is now actively working on mitigating the issue. We will provide further updates within an hour or sooner if we have any significant progress to share. Oct <var data-var='date'> 1</var>, <var data-var='time'>02:55</var> UTC Investigating - Job processing and job scheduling is degraded, which is affecting scheduled and asynchronous work across several products, including Jira, Confluence and Bitbucket Cloud. Affected users may see delayed or missing job execution, including delayed email-to-ticket processing and schedules that do not run as expected.

Job processing and scheduling is degraded affecting multiple Atlassian products

Aug <var data-var='date'>27</var>, <var data-var='time'>05:16</var> UTC Resolved - On 27 August 2026 UTC, Atlassian products including Jira Cloud, Jira Service Management and Confluence experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers. A public postmortem for this incident will be made available on this page when our full investigation of the incident has been completed. Aug <var data-var='date'>27</var>, <var data-var='time'>04:51</var> UTC Monitoring - The issues relating to loading Jira Cloud, Jira Service Management and Confluence are now in recovery. We'll continue to monitor closely to confirm stability and provide an update within one hour, or sooner as more information becomes available. Aug <var data-var='date'>27</var>, <var data-var='time'>04:33</var> UTC Identified - Our teams have identified a possible fix for the issues impacting Jira Cloud, Jira Service Management and Confluence. This is now being rolled out to impacted regions and we will update within one hour, or sooner if further information is available. Aug <var data-var='date'>27</var>, <var data-var='time'>04:25</var> UTC Update - We are investigating an issue with accessing products that is impacting Confluence, Jira Cloud and Jira Serivce Management customers. Our team is urgently investigating this issue and we will provide further details within one hour or sooner if information is available. Aug <var data-var='date'>27</var>, <var data-var='time'>04:22</var> UTC Investigating - Our teams have identified this issue is also impacting Jira Service Management. We will update further as soon as possible.

Issues accessing multiple Atlassian products in some regions

Aug <var data-var='date'>25</var>, <var data-var='time'>14:33</var> UTC Resolved - On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers. Aug <var data-var='date'>25</var>, <var data-var='time'>13:01</var> UTC Monitoring - Our teams continue to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share. Aug <var data-var='date'>25</var>, <var data-var='time'>10:49</var> UTC Update - Our teams have taken few corrective measures to mitigate the issue in one of the impacted regions and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share. Aug <var data-var='date'>25</var>, <var data-var='time'>09:44</var> UTC Update - Our teams have identified the impacted regions and are actively working to mitigate the issue. We will provide further updates within an hour, or sooner if we have significant progress to share. Aug <var data-var='date'>25</var>, <var data-var='time'>08:42</var> UTC Investigating - We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.

Notifications are delayed

Aug <var data-var='date'>24</var>, <var data-var='time'>23:15</var> UTC Resolved - On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours. Aug <var data-var='date'>24</var>, <var data-var='time'>21:30</var> UTC Identified - We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience increased latency in email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will continue to share additional updates here as more information is available. Aug <var data-var='date'>24</var>, <var data-var='time'>20:25</var> UTC Update - Our teams have identified three impacted regions, and continue to investigate the increased latency affecting email, mobile, and Slack notifications for JIRA, JSM, and Confluence. Aug <var data-var='date'>24</var>, <var data-var='time'>19:22</var> UTC Investigating - We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.

Degraded performance of Notifications

Aug <var data-var='date'>21</var>, <var data-var='time'>10:10</var> UTC Resolved - On 21st Aug 2026, between 04:26 UTC and 09:33 UTC, some users may have experienced issues with macros not rendering correctly in Confluence. The issue has now been resolved and the service is operating normally for all customers. Aug <var data-var='date'>21</var>, <var data-var='time'>08:15</var> UTC Update - A fix has been identified and is currently being deployed. Users should begin to see the impacted MarketPlace App - Connect macros to start rendering correctly, once the fix has been fully propagated. We will provide further updates within the next 2 hours. Aug <var data-var='date'>21</var>, <var data-var='time'>07:16</var> UTC Identified - We have identified the root cause of an issue impacting Marketplace App macros in Confluence. Users may experience macros not rendering correctly or displaying errors. Our engineering team has identified the root cause and remediation is underway. We will provide further updates in the next 60 minutes.

Marketplace App Macros Not Rendering in Confluence

Aug <var data-var='date'>12</var>, <var data-var='time'>22:13</var> UTC Resolved - On August 12, 2026 some Confluence users utilizing anonymous access via public links, may have experienced a 'Something went wrong' error message. The issue has now been resolved, and the service is operating normally for all affected customers. Aug <var data-var='date'>12</var>, <var data-var='time'>20:11</var> UTC Identified - Some Confluence Cloud users visiting public links saw a Something went wrong error page. The issue affected anonymous access paths for public links, and some related Confluence areas could also show the same error message.

Confluence intermittent errors

Jul <var data-var='date'> 6</var>, <var data-var='time'>13:04</var> UTC Resolved - On July 6th 2026, between 06:51 UTC to 09:39 UTC some users may have experienced issues related Automation, and  between 08:10 UTC to 11:50 UTC some users may have experienced issues related to user-search, user-picker and assets in the EU-Region. The issues have now been resolved and the services are operating normally for all the customers. Jul <var data-var='date'> 6</var>, <var data-var='time'>12:25</var> UTC Monitoring - We have applied the fix to mitigate the issue and are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier. Jul <var data-var='date'> 6</var>, <var data-var='time'>11:46</var> UTC Investigating - We are still seeing some issues with user-search, user-picker and assets across with the EU-Region. We continue to investigate the situation and will provide additional updates in the next one hour or sooner. Jul <var data-var='date'> 6</var>, <var data-var='time'>10:04</var> UTC Monitoring - We have successfully applied the fix and are seeing recovery. Automation capabilities are being restored and should operate normally going forward. Data processing requests submitted during the outage period were not completed due to service unavailability. We continue to monitor the situation and expect full recovery within the next hour. We will provide additional updates in the next one hour or sooner. Jul <var data-var='date'> 6</var>, <var data-var='time'>09:23</var> UTC Investigating - We are investigating issues affecting your services. We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.

Reliability issues with Jira and Confluence

Jun <var data-var='date'>16</var>, <var data-var='time'>15:56</var> UTC Resolved - On June 16, 2026, Confluence Cloud users for some customers may have experienced performance degradation of view and edit page experiences. The issue has now been resolved, and the service is operating normally for all affected customers. Jun <var data-var='date'>16</var>, <var data-var='time'>14:53</var> UTC Monitoring - We have been able to apply the fix to mitigate the issue and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier. Jun <var data-var='date'>16</var>, <var data-var='time'>14:28</var> UTC Identified - We have identified the source of degraded performance affecting some Confluence Cloud users. A subset of users may experience errors or slowness when viewing or editing pages. Our team has initiated a remediation and is actively monitoring recovery. We will provide another update within one hour or once the issue is fully resolved. Jun <var data-var='date'>16</var>, <var data-var='time'>13:46</var> UTC Investigating - Our team is investigating degraded performance affecting your service. We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.

Confluence Cloud experiencing degraded viewing experience

Jun <var data-var='date'>12</var>, <var data-var='time'>11:15</var> UTC Resolved - On June 12th 2026, between 07:04 to 11:06 UTC, some Confluence users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all affected customers. Jun <var data-var='date'>12</var>, <var data-var='time'>10:29</var> UTC Identified - Our teams have identified the root cause of this issue and implemented a fix. We are beginning to observe signs of recovery, with some affected users regaining access to view, create, and edit content on Confluence Cloud. We will provide a further update within one hour, or sooner if we confirm full recovery for all affected customers. Jun <var data-var='date'>12</var>, <var data-var='time'>08:45</var> UTC Update - Users are experiencing degraded performance with view content, create and edit functionality on Confluence Cloud primarily in the EU region. Our teams are actively working to identify the root cause of the issue. We will share additional updates in next 2 hours or sooner as more information is available. Jun <var data-var='date'>12</var>, <var data-var='time'>07:39</var> UTC Investigating - Users are experiencing experiencing degraded performance in Confluence Cloud affecting view page and edit page functionality. Our teams are actively investigating and will be sharing more updates in next 1 hour or sooner.

Degraded performance with Confluence Cloud

Jun <var data-var='date'>10</var>, <var data-var='time'>06:31</var> UTC Resolved - We are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected. We apologize for any inconvenience that this issue may have caused. Jun <var data-var='date'>10</var>, <var data-var='time'>06:14</var> UTC Monitoring - Our team has now determined that performance has returned to expected levels for those impacted by this incident. Additional products that are now known to have been impacted by this incident are Confluence, Customer Service Management, and Jira Product Discovery. These products would have seen similar impact where email notifications or processing of events may have been delayed while this incident was underway. We are now monitoring for the full recovery of performance across all products and will update when we are confident this issue is fully resolved, or within one hour, whichever is sooner. Jun <var data-var='date'>10</var>, <var data-var='time'>06:14</var> UTC Identified - Our team has identified the root cause for this issue and has now deployed a fix that is rolling out across impacted products. At this time we are monitoring for the recovery of these events across Jira Service Management, Jira Cloud and Ecosystem app Scheduled Triggers. We will provide further update within one hour or when we have seen a full recovery of all task processing across these products. Jun <var data-var='date'>10</var>, <var data-var='time'>06:14</var> UTC Investigating - We are investigating reports of extended delays being experienced across tasks such as processing of Incoming Emails, Notifications relating to changes or creation of Work Items, in addition to delays in processing Scheduled Triggers from Marketplace apps. Our team is looking into this with urgency and we will provide further update within one hour as our investigation continues.

Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace Apps

May <var data-var='date'>27</var>, <var data-var='time'>07:48</var> UTC Resolved - Between 00:50 UTC and 07:30 UTC on 27 May 2026, some users were facing errors when attempting to view Calendars in Confluence. Our engineering team identified and resolved the underlying issue, and this incident has been fully restored. May <var data-var='date'>27</var>, <var data-var='time'>07:06</var> UTC Identified - Our teams have identified the root cause and are in process of deploying a fix. We will share further updates in next 1 hours, or sooner if we have any meaningful developments to report. May <var data-var='date'>27</var>, <var data-var='time'>06:03</var> UTC Investigating - We are investigating an issue where customers attempting to view Calendars receive an error message on Confluence Cloud pages. Our engineering team is actively investigating and working toward a resolution. We will provide an update within an hour or as more information becomes available.

Users facing errors when attempting to view Calendars in Confluence

May <var data-var='date'>26</var>, <var data-var='time'>13:55</var> UTC Resolved - Between 08:30 UTC and 13:51 UTC on 26 May 2026, some users were unable to load or edit certain macros in the Confluence Cloud page editor. Our engineering team identified and resolved the underlying issue, and macro functionality has been fully restored. May <var data-var='date'>26</var>, <var data-var='time'>11:58</var> UTC Update - We are actively investigating an issue affecting the editing macros in Confluence Cloud editor. Our team is working to identify the root cause. We will provide an update within approximately one hour. May <var data-var='date'>26</var>, <var data-var='time'>11:58</var> UTC Update - We are investigating an issue where some custom extensions may fail to load when editing Confluence Cloud pages. Affected users may see 'Error loading the extension!' messages or notice that certain macros are missing from the editor's extension selection menu. Viewing published pages is not affected. Our engineering team is actively investigating and working toward a resolution. We will provide an update within an hour or as more information becomes available. May <var data-var='date'>26</var>, <var data-var='time'>10:40</var> UTC Investigating - We are investigating an issue where some custom extensions may fail to load when editing Confluence Cloud pages. Affected users may see 'Error loading the extension!' messages or notice that certain macros are missing from the editor's extension selection menu. Viewing published pages is not affected. Our engineering team is actively investigating and working toward a resolution. We will provide an update within an hour or as more information becomes available.

Some macros failing to load in the Confluence Cloud editor

May <var data-var='date'>14</var>, <var data-var='time'>06:48</var> UTC Resolved - All products and services impacted by this incident should now be fully recovered, and this incident is resolved. May <var data-var='date'>14</var>, <var data-var='time'>06:41</var> UTC Update - We are approaching full system recovery at this time, and are performing final confirmations that services are restored. May <var data-var='date'>14</var>, <var data-var='time'>06:40</var> UTC Update - We are now able to see recovery for all impacted products, and users should be able to access their products as expected. Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed. May <var data-var='date'>14</var>, <var data-var='time'>05:43</var> UTC Monitoring - Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products. We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place. May <var data-var='date'>14</var>, <var data-var='time'>05:34</var> UTC Update - Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products. At this time, Atlassian customers should also be able to once again raise support requests with our team. We will provide further update within an hour as we are able to progress mitigating this issue. May <var data-var='date'>14</var>, <var data-var='time'>05:24</var> UTC Update - It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident. We are continuing to receive reports about expanded product impact resulting from this incident. While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information. We will provide further update within one hour, or sooner as further information becomes available. May <var data-var='date'>14</var>, <var data-var='time'>05:11</var> UTC Identified - Further confirmations of impacted products have now been added to the incident. Our team is investigating the issue with urgency and we will provide further update as soon as it becomes available. May <var data-var='date'>14</var>, <var data-var='time'>05:03</var> UTC Update - We are aware that the current issues with accessing Atlassian products are impacting additional products. We have now expanded the impact of the incident to cover the known impacted products at this time. We will provide further update within one hour or sooner as information is available. May <var data-var='date'>14</var>, <var data-var='time'>04:54</var> UTC Investigating - We are investigating an issue with multiple Atlassian products that is impacting a large number of Confluence and Jira Cloud customers. We are continuing to investigate and will add further details about additional impact as our investigation continues. We will provide more details within the next hour or sooner if further information becomes available

Users experiencing issues accessing multiple Atlassian products

May <var data-var='date'> 8</var>, <var data-var='time'>19:45</var> UTC Resolved - On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers. May <var data-var='date'> 8</var>, <var data-var='time'>11:12</var> UTC Update - Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience any ongoing issues, please contact our support team. We apologise for the disruption and thank you for your patience. May <var data-var='date'> 8</var>, <var data-var='time'>08:03</var> UTC Update - We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour. May <var data-var='date'> 8</var>, <var data-var='time'>05:53</var> UTC Monitoring - The underlying issue in public infrastructure which affected asynchronous event processing has been mitigated and all the affected services are recovering. We are now working on clearing the backlog of queued events, which means some actions (such as notifications, automation triggers, and data syncs) may be in degraded state. We will continue to monitor and provide updates as the backlog is cleared. May <var data-var='date'> 8</var>, <var data-var='time'>04:10</var> UTC Update - We are continuing to work with our public cloud provider to mitigate this issue. We are starting to see some recovery in regions outside of Eastern USA, however, users globally may still be experiencing issues with certain product features. These are listed at the bottom of each product page. May <var data-var='date'> 8</var>, <var data-var='time'>04:10</var> UTC Update - Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available. May <var data-var='date'> 8</var>, <var data-var='time'>04:10</var> UTC Update - We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available. May <var data-var='date'> 8</var>, <var data-var='time'>03:00</var> UTC Update - Our teams continue to work on mitigating the infrastructure outage from our public cloud provider. We will provide further updates when they are available. May <var data-var='date'> 8</var>, <var data-var='time'>03:00</var> UTC Update - We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available. May <var data-var='date'> 8</var>, <var data-var='time'>02:15</var> UTC Identified - We have identified that the root cause of the issue is related to an infrastructure outage from our public cloud provider. We are working closely with them to mitigate this issue. We will provide further updates when they become available. May <var data-var='date'> 8</var>, <var data-var='time'>01:31</var> UTC Investigating - We are experiencing issues with multiple Atlassian products. Our teams are investigating further and more updates including will be shared within 1 hour.

Multiple Atlassian services are experiencing issues

Apr <var data-var='date'>14</var>, <var data-var='time'>16:11</var> UTC Resolved - On April 14, 2026, affected users may have experienced some service disruption with automation rules that use Rovo agents. The issue has now been resolved, and the service is operating normally for all affected customers. Apr <var data-var='date'>14</var>, <var data-var='time'>15:46</var> UTC Monitoring - The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability. Apr <var data-var='date'>14</var>, <var data-var='time'>14:11</var> UTC Identified - We have identified the issue, and our teams are working to resolve it and restore normal operations as quickly as possible. We will provide further updates as they become available. Apr <var data-var='date'>14</var>, <var data-var='time'>12:25</var> UTC Update - We have identified that this incident also affects automation rules in Confluence that use Rovo agents. We are investigating and will provide updates as we learn more. Apr <var data-var='date'>14</var>, <var data-var='time'>12:25</var> UTC Investigating - We are actively investigating reports of a partial service disruption affecting Rovo, specifically for customers using automation rules that invoke Rovo agents. Some customers may find that these automations are not completing as expected. We'll share updates here as more information becomes available.

Disrupted Rovo availability for Automation rules

Apr <var data-var='date'>13</var>, <var data-var='time'>10:17</var> UTC Resolved - On April 13, 2026, between 05:49 a.m. and 06:25 a.m. UTC, some users were unable to log in to Atlassian products with their Atlassian accounts. The underlying issue has been addressed, and authentication services have remained stable with no new impact observed. Apr <var data-var='date'>13</var>, <var data-var='time'>08:33</var> UTC Update - Atlassian account login services are now operating as expected, and we are not observing new errors. We continue to closely monitor our systems to ensure they remain stable. We will provide another update within 60 minutes or sooner if we detect a change in status. Apr <var data-var='date'>13</var>, <var data-var='time'>07:29</var> UTC Monitoring - Our team is aware that some users were unable to log in to Atlassian products with their Atlassian accounts. While we believe this issue is now resolved, we are continuing to monitor all products and services for any ongoing impact. Our team is investigating with urgency, and we will provide an update within 1 hour.

Users experiencing issues with login across Atlassian products

Apr <var data-var='date'> 8</var>, <var data-var='time'>11:43</var> UTC Resolved - The issue has now been resolved, and the service is operating normally for all affected customers. Apr <var data-var='date'> 8</var>, <var data-var='time'>09:03</var> UTC Monitoring - The issue has been resolved, and services are now operating normally. Some customers may still experience delays when searching for data changed within the last hour, while new data continues to be indexed. We'll continue to monitor closely to confirm stability. Apr <var data-var='date'> 8</var>, <var data-var='time'>09:03</var> UTC Update - We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus. Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution. We will provide further update within 1 hour. Apr <var data-var='date'> 8</var>, <var data-var='time'>08:33</var> UTC Update - We have restored core search functionality and services are operating again, but some customers may still experience delays when searching for data changed within the last hour while new data continues to be indexed. We are actively working to complete reindexing and will update this page as performance fully recovers. Apr <var data-var='date'> 8</var>, <var data-var='time'>08:33</var> UTC Update - We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus. Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution. We will provide further update within 1 hour. Apr <var data-var='date'> 8</var>, <var data-var='time'>07:40</var> UTC Update - Confluence and Jira search reliability is improving, and we expect full recovery shortly; we will continue to closely monitor the services to ensure they remain stable. Apr <var data-var='date'> 8</var>, <var data-var='time'>07:40</var> UTC Update - We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus. Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution. We will provide further update within 1 hour. Apr <var data-var='date'> 8</var>, <var data-var='time'>06:25</var> UTC Identified - We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus. Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution. We will provide further update within 1 hour. Apr <var data-var='date'> 8</var>, <var data-var='time'>06:25</var> UTC Update - Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour. Apr <var data-var='date'> 8</var>, <var data-var='time'>06:24</var> UTC Update - Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour. Apr <var data-var='date'> 8</var>, <var data-var='time'>06:01</var> UTC Update - The impact of this incident is now understood to also be impacting search in Jira and Confluence, as well as additional downstream impacts to Rovo Chat, User Management, Administration and Guard. Our team is continuing to investigate with urgency and we will provide further update within 1 hour. Apr <var data-var='date'> 8</var>, <var data-var='time'>06:01</var> UTC Update - Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour. Apr <var data-var='date'> 8</var>, <var data-var='time'>05:41</var> UTC Investigating - Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour.

Multiple products impacted by search failures

Mar <var data-var='date'>13</var>, <var data-var='time'>00:26</var> UTC Resolved - On March 12, 2026, affected Confluence Cloud users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers. Mar <var data-var='date'>12</var>, <var data-var='time'>13:38</var> UTC Identified - Our team has identified the cause of this issue, and a fix is currently being deployed. We are monitoring the deployment, and we will provide another update within 2 hours, or sooner if needed. Mar <var data-var='date'>12</var>, <var data-var='time'>13:38</var> UTC Update - Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed. Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner. Mar <var data-var='date'>12</var>, <var data-var='time'>11:42</var> UTC Investigating - Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed. Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.

Static macro rendering is failing in Confluence Cloud

Mar <var data-var='date'>10</var>, <var data-var='time'>00:59</var> UTC Resolved - On 9 March UTC, Automation users in the APAC region may have experienced performance degradation within Jira, Jira Product Discovery, Jira Service Management, Jira Work Management, Confluence. The issue has now been resolved, and the service is operating normally for all affected customers. Mar <var data-var='date'>10</var>, <var data-var='time'>00:51</var> UTC Monitoring - The performance degradation of automations has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability. Mar <var data-var='date'>10</var>, <var data-var='time'>00:15</var> UTC Identified - Our team has now identified the cause of this issue relating to delayed automation events and has put a hotfix in place to help restore automation performance. We will continue to monitor performance as the backlog of issues is now being processed. Mar <var data-var='date'>10</var>, <var data-var='time'>00:15</var> UTC Investigating - We are aware of customers experiencing delays with their automations within Jira, Jira Service Management, Jira Work Management, Jira Product Discovery and Confluence. Our team is investigating with urgency and we will provide an update within one hour.

Automation events delayed for some customers in the APAC region

Feb <var data-var='date'>20</var>, <var data-var='time'>12:26</var> UTC Resolved - This issue has been resolved and all services are functional. Feb <var data-var='date'>20</var>, <var data-var='time'>12:26</var> UTC Update - We understand that customers using Customer Service Management, Jira, Jira Service Management and Confluence may be experiencing difficulties with user and team selection in certain system and custom fields. We are continuing to work towards mitigating this issue for all users and products. We anticipate our next update to be posted within 6 hours or sooner based on significant progress. Feb <var data-var='date'>20</var>, <var data-var='time'>07:13</var> UTC Update - We understand that customers using Customer Service Management, Jira, Jira Service Management and Confluence may be experiencing difficulties with user and team selection in certain system and custom fields. We are continuing to work towards mitigating this issue for all users and products. We anticipate our next update to be posted within 6 hours or sooner based on significant progress. Feb <var data-var='date'>20</var>, <var data-var='time'>04:14</var> UTC Identified - Customers using Jira, Jira Service Management and Confluence may be experiencing difficulties with user and team selection in certain system and custom fields. We are continuing to work towards mitigating this issue for all users and products. We anticipate our next update to be posted within 6 hours as we continue our investigation.

Degraded performance of Cloud Products when selecting users or teams

Feb <var data-var='date'>19</var>, <var data-var='time'>17:47</var> UTC Resolved - On February 19 2026, affected Confluence Cloud users may have experienced some service disruption in AP South, APSE, APSE2, East, and Central regions. The issue has now been resolved, and the service is operating normally for all affected customers. Feb <var data-var='date'>19</var>, <var data-var='time'>15:44</var> UTC Monitoring - We have received and investigated reports of a partial service disruption affecting Confluence Cloud for some customers in AP South, APSE, APSE2, East, and Central. The issue has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability.

Disrupted availability of Confluence Cloud in several regions

Feb <var data-var='date'>18</var>, <var data-var='time'>11:30</var> UTC Resolved - We have implemented the fix and the group page in the Admin Hub is now functioning as expected. Feb <var data-var='date'>18</var>, <var data-var='time'>11:28</var> UTC Monitoring - We have identified the root cause, and fix has been rolled out to mitigate the problem. We are monitoring the progress. Feb <var data-var='date'>18</var>, <var data-var='time'>10:57</var> UTC Investigating - Org Admins are unable to click on any group from Groups page in Atlassian administration (admin.atlassian.com). Admins are unable to adding/removing users and app access from the groups while accessing from admin.atlassian.com. We are currently investigating the problem. Next update will be shared in 60 mins or sooner.

Groups are not clickable from Groups Page in Atlassian Administration

Feb <var data-var='date'> 3</var>, <var data-var='time'>10:50</var> UTC Resolved - Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services. Feb <var data-var='date'> 3</var>, <var data-var='time'>10:24</var> UTC Update - Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted. Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner. Feb <var data-var='date'> 3</var>, <var data-var='time'>10:19</var> UTC Investigating - Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted. Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.

Confluence, Jira Mobile and Forge users may experience authentication issues

Jan <var data-var='date'> 8</var>, <var data-var='time'>19:09</var> UTC Resolved - On Thursday, January 8, 2026, affected Confluence Cloud users in us-east-1 region may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers. Jan <var data-var='date'> 8</var>, <var data-var='time'>16:36</var> UTC Update - The issue has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability. Jan <var data-var='date'> 8</var>, <var data-var='time'>16:35</var> UTC Monitoring - The issue has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability. Jan <var data-var='date'> 8</var>, <var data-var='time'>15:27</var> UTC Investigating - We are actively investigating reports of a partial service disruption affecting Confluence Cloud for some customers. We'll share updates here in an hour or as more information is available.

Confluence site unreachable for some users

Dec <var data-var='date'>27</var>, <var data-var='time'>05:20</var> UTC Resolved - We have successfully mitigated the incident and all affected services are now fully operational. Our teams have verified that normal functionality has been restored across all areas. Thank you for your patience and understanding while we worked to resolve this issue. Dec <var data-var='date'>27</var>, <var data-var='time'>04:42</var> UTC Monitoring - We have taken steps to mitigate the issue and are seeing recovery in the affected services. Our teams will continue to closely monitor the situation and are actively working to confirm that all services are fully restored. We will provide further updates as we make additional progress. Dec <var data-var='date'>27</var>, <var data-var='time'>03:28</var> UTC Update - We are actively investigating this issue and will share additional updates as soon as more information becomes available. We sincerely apologize for the inconvenience this has caused. Dec <var data-var='date'>27</var>, <var data-var='time'>02:48</var> UTC Investigating - We have identified an issue with outbound email delivery and mobile push notifications that is impacting Atlassian Cloud customers across all products. Importantly, customer support tickets are unable to be generated during this time. We apologise for any inconvenience this may cause. We are currently investigating and will provide more information as it becomes available.

Is Confluence down?

Confluence status is UP

Lastest published events

Job processing and scheduling is degraded affecting multiple Atlassian products

Issues accessing multiple Atlassian products in some regions

Notifications are delayed

Confluence Services, Components and Regions

Recent Confluence events

Job processing and scheduling is degraded affecting multiple Atlassian products

Issues accessing multiple Atlassian products in some regions

Notifications are delayed

Degraded performance of Notifications

Marketplace App Macros Not Rendering in Confluence

Confluence intermittent errors