Mar <var data-var='date'>26</var>, <var data-var='time'>08:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>26</var>, <var data-var='time'>07:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>23</var>, <var data-var='time'>14:39</var> UTC Scheduled - We will be performing infrastructure upgrades to improve platform reliability and performance. During this time, CoinGate services - including the dashboard, invoices, and API - will be temporarily unavailable. Expected duration: approximately 30 minutes. We will update this page once maintenance is complete. Thank you for your patience.

Scheduled Maintenance

Jul <var data-var='date'>22</var>, <var data-var='time'>07:34</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>22</var>, <var data-var='time'>10:00</var> UTC Scheduled - Some services will be briefly unavailable for up to 1 hour, including withdrawals, refunds, account info, and the converter.

Scheduled Maintenance – July 22, 10:00 (UTC+3)

Feb <var data-var='date'>13</var>, <var data-var='time'>09:04</var> UTC Update - The scheduled maintenance has been completed. Feb <var data-var='date'>13</var>, <var data-var='time'>09:00</var> UTC Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>13</var>, <var data-var='time'>08:31</var> UTC Verifying - Verification is currently underway for the maintenance items. Feb <var data-var='date'>13</var>, <var data-var='time'>08:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>12</var>, <var data-var='time'>12:10</var> UTC Scheduled - The payment system will be upgraded, which might cause short downtime.

Payment system upgrade

Jan <var data-var='date'> 7</var>, <var data-var='time'>07:00</var> UTC Completed - The scheduled maintenance has been completed. Jan <var data-var='date'> 7</var>, <var data-var='time'>04:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 6</var>, <var data-var='time'>15:12</var> UTC Scheduled - CoinGate services will be temporarily inaccessible due to planned downtime scheduled for January 7, 04:00 - 06:00 UTC. We apologize for the inconvenience.

Jan <var data-var='date'> 6</var>, <var data-var='time'>06:00</var> UTC Completed - The scheduled maintenance has been completed. Jan <var data-var='date'> 6</var>, <var data-var='time'>04:01</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'> 5</var>, <var data-var='time'>13:24</var> UTC Scheduled - CoinGate services will be temporarily inaccessible due to planned downtime scheduled for January 7, 04:00 - 06:00 UTC. We apologize for the inconvenience.

Nov <var data-var='date'>28</var>, <var data-var='time'>07:22</var> UTC Resolved - This incident was resolved. Nov <var data-var='date'>27</var>, <var data-var='time'>14:14</var> UTC Monitoring - A fix has been implemented and we are monitoring the situation. Nov <var data-var='date'>27</var>, <var data-var='time'>10:53</var> UTC Investigating - Some clients have reported API timeouts. We are investigating these reports.

We are investigating reports of degraded performance.

Nov <var data-var='date'>23</var>, <var data-var='time'>08:14</var> UTC Resolved - Incident has been resolved and no new complaints were received since the fix was deployed. Nov <var data-var='date'>22</var>, <var data-var='time'>15:02</var> UTC Update - We are continuing to monitor for any further issues. Nov <var data-var='date'>22</var>, <var data-var='time'>15:02</var> UTC Monitoring - On 2023-11-21 evening we received several notifications about our core system's downgraded performance. Immediate investigation was initiated and shortly the issue causing performance issues was found and later that evening a fix was deployed. The next day on 2023-11-22 we received performance issues notifications again, some clients were still getting request timeouts. After further investigation, we identified that the fix deployed earlier required some modifications to solve performance issues completely. Nov <var data-var='date'>22</var>, <var data-var='time'>08:30</var> UTC Investigating - Some clients have reported occasional API timeouts. We are investigating these reports and will provide updates as soon as we have them.

Aug <var data-var='date'>24</var>, <var data-var='time'>09:30</var> UTC Resolved - Due to our infrastructure failure, we were unable to send API callbacks from 09:28 UTC till 13:27 UTC. Issue was identified and resolved. All stuck callbacks were sent 14:30 UTC. Everything is working as expected now.

Unable to send 'paid' status callbacks

Jun <var data-var='date'>29</var>, <var data-var='time'>01:00</var> UTC Resolved - From 1 AM to 6 AM UTC CoinGate has experienced a major outage of its core infrastructure. During that time most of CoinGate services were not reachable.

Major outage of critical infrastructure

Mar <var data-var='date'>12</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>12</var>, <var data-var='time'>16:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 6</var>, <var data-var='time'>22:23</var> UTC Scheduled - On Sunday we are doing planned maintenance from 16:00 UTC. The maintenance should not take any longer than 2 hours. During the maintenance CoinGate services will not be operational.

Planned maintenance

Feb <var data-var='date'> 1</var>, <var data-var='time'>19:53</var> UTC Resolved - This incident has been resolved. Feb <var data-var='date'> 1</var>, <var data-var='time'>18:14</var> UTC Update - Same issue is experienced with Binance Chain. We are working to identify the issue Feb <var data-var='date'> 1</var>, <var data-var='time'>18:07</var> UTC Investigating - Ethereum network is experiencing a partial outage

Ethereum network is currently working under optimal level

Jan <var data-var='date'> 6</var>, <var data-var='time'>12:47</var> UTC Resolved - The issue has been resolved. Jan <var data-var='date'> 6</var>, <var data-var='time'>10:19</var> UTC Monitoring - We've located the malfunction with the server and the services now are working at optimal levels. We will continue to monitor the situation for the rest of the day. Jan <var data-var='date'> 6</var>, <var data-var='time'>10:12</var> UTC Investigating - The application is experiencing major outage, we are investigating the issue.

Incident with Application

Dec <var data-var='date'> 8</var>, <var data-var='time'>08:21</var> UTC Resolved - The systems are operational and working as expected Dec <var data-var='date'> 7</var>, <var data-var='time'>20:25</var> UTC Monitoring - We've fixed the issue and both networks are back to normal. We will continue to monitor the situation for the time being. Dec <var data-var='date'> 7</var>, <var data-var='time'>16:17</var> UTC Identified - The issue is located and we are currently working on a fix

Degraded Tron and Binance Chain network performance

Nov <var data-var='date'>13</var>, <var data-var='time'>18:00</var> UTC Completed - The scheduled maintenance has been completed. Nov <var data-var='date'>13</var>, <var data-var='time'>16:01</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov <var data-var='date'>11</var>, <var data-var='time'>12:44</var> UTC Scheduled - On Sunday we are doing planned maintenance from 16:00 UTC. The maintenance should not take any longer than 2 hours. During the maintenance CoinGate services will not be operational.

Planned System Maintenance

Sep <var data-var='date'>29</var>, <var data-var='time'>12:15</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>29</var>, <var data-var='time'>09:15</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>29</var>, <var data-var='time'>09:12</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Bitcoin lightning node performance issues

Sep <var data-var='date'>28</var>, <var data-var='time'>10:59</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>28</var>, <var data-var='time'>08:38</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>28</var>, <var data-var='time'>08:35</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Bitcoin lightning node maintenance

Aug <var data-var='date'>17</var>, <var data-var='time'>19:50</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>17</var>, <var data-var='time'>13:44</var> UTC Monitoring - A fix has been successfully applied, all services are operational and back to full capacity. We will continue monitoring the situation for the time being. Aug <var data-var='date'>17</var>, <var data-var='time'>13:30</var> UTC Update - The deployment is taking longer than expected. Current ETA to full operation ±10 mins. Aug <var data-var='date'>17</var>, <var data-var='time'>13:10</var> UTC Identified - The issue has been identified and a fix is being deployed.

Merchant services are down for some clients, others might experience degraded performance

Oct <var data-var='date'>19</var>, <var data-var='time'>11:39</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>19</var>, <var data-var='time'>11:39</var> UTC Update - The issue has been resolved - all services are working at full capacity. Oct <var data-var='date'>19</var>, <var data-var='time'>09:45</var> UTC Investigating - We are investigating reports of degraded performance for Merchant Orders.

Increased load time on payment invoices

Jan <var data-var='date'> 7</var>, <var data-var='time'>18:59</var> UTC Resolved - This incident has been resolved. Jan <var data-var='date'> 7</var>, <var data-var='time'>18:27</var> UTC Investigating - We are currently investigating this issue.

All of CoinGate core services are unavailable

Dec <var data-var='date'>22</var>, <var data-var='time'>15:49</var> UTC Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>22</var>, <var data-var='time'>14:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>21</var>, <var data-var='time'>17:36</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Bitcoin Lightning Daemon Upgrade

Nov <var data-var='date'>18</var>, <var data-var='time'>16:12</var> UTC Resolved - Bitcoin Cash has been turned back on. Nov <var data-var='date'>16</var>, <var data-var='time'>16:18</var> UTC Update - BCHN fork will be supported natively on CoinGate and will keep the BCH ticker. It will be turned back on within 24 hours. BCHA fork might be supported at a later date. Nov <var data-var='date'>14</var>, <var data-var='time'>14:15</var> UTC Monitoring - Bitcoin Cash is temporarily disabled because of upcoming hard fork.

Bitcoin Cash hard fork

Nov <var data-var='date'>16</var>, <var data-var='time'>19:56</var> UTC Resolved - This incident has been resolved. Nov <var data-var='date'>16</var>, <var data-var='time'>16:38</var> UTC Monitoring - Homepage is now accessible. We will keep monitoring the performance. Nov <var data-var='date'>16</var>, <var data-var='time'>15:57</var> UTC Investigating - We are currently experiencing issues with one of the hosting providers and our homepage is not accessible as a result. Users also won't be able to sign in to their accounts during this time. All other systems, including API and payments processing, are functioning as expected.

Webpage not accessible

Oct <var data-var='date'>23</var>, <var data-var='time'>15:56</var> UTC Resolved - This incident has been resolved. Oct <var data-var='date'>23</var>, <var data-var='time'>12:46</var> UTC Update - We are continuing to work on a fix for this issue. Oct <var data-var='date'>23</var>, <var data-var='time'>12:28</var> UTC Update - We are continuing to work on a fix for this issue. Oct <var data-var='date'>23</var>, <var data-var='time'>12:28</var> UTC Identified - We're experiencing an issue with Bitcoin payments, thus some clients might experience a degraded performance. All the other currency payments are working as intended. The situation is being solved at this moment.

We're experiencing an issue with Bitcoin payments

Oct <var data-var='date'>23</var>, <var data-var='time'>08:30</var> UTC Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>23</var>, <var data-var='time'>08:01</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>23</var>, <var data-var='time'>07:31</var> UTC Scheduled - Mind that CoinGate services will be temporarily inaccessible due to unplanned downtime scheduled for October 23, 08:00 - 08:30 (UTC). We apologize for the inconvenience.

System downtime schedulled for October 23, 08:00 - 08:30 (UTC)

Jul <var data-var='date'>29</var>, <var data-var='time'>10:30</var> UTC Resolved - Empathize with those affected and let them know everything is operating as normal. Jul <var data-var='date'>29</var>, <var data-var='time'>10:20</var> UTC Monitoring - Let your users know once a fix is in place, and keep communication clear and precise. Jul <var data-var='date'>29</var>, <var data-var='time'>10:26</var> UTC Identified - As you continue to work through the incident, update your customers frequently. Jul <var data-var='date'>29</var>, <var data-var='time'>10:56</var> UTC Investigating - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

Is CoinGate down?

CoinGate status is UP

Lastest published events

Scheduled Maintenance

Scheduled Maintenance – July 22, 10:00 (UTC+3)

Payment system upgrade

CoinGate Services, Components and Regions

Recent CoinGate events

Scheduled Maintenance

Scheduled Maintenance – July 22, 10:00 (UTC+3)

Payment system upgrade

Scheduled Maintenance

Scheduled Maintenance

We are investigating reports of degraded performance.