Oct <var data-var='date'>25</var>, <var data-var='time'>01:23</var> PDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>25</var>, <var data-var='time'>01:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>22</var>, <var data-var='time'>10:07</var> PDT Scheduled - We will undergo scheduled maintenance during this time. While we don't expect any downtime, we do not recommend starting new assessments or live interviews until after maintenance is complete. You can monitor real-time system status and updates here: https://status.codesignal.com/.

Scheduled maintenance

Oct <var data-var='date'>20</var>, <var data-var='time'>15:46</var> PDT Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>12:41</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Oct <var data-var='date'>20</var>, <var data-var='time'>07:10</var> PDT Identified - We are recovering from a major outage caused by issues with an external provider. We recommend not starting assessments or live interviews until the issue is fully resolved.

External outage

Aug <var data-var='date'> 4</var>, <var data-var='time'>17:18</var> PDT Resolved - The error rate is resolved. Aug <var data-var='date'> 4</var>, <var data-var='time'>16:58</var> PDT Investigating - We are currently investigating this issue.

High Error Rate for IDE

Jul <var data-var='date'> 7</var>, <var data-var='time'>10:10</var> PDT Resolved - This incident has been resolved. Jul <var data-var='date'> 7</var>, <var data-var='time'>09:05</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 7</var>, <var data-var='time'>08:09</var> PDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'> 7</var>, <var data-var='time'>07:50</var> PDT Investigating - We're experiencing issues that are impacting Learn practice and Interview sessions. We are currently investigating the issues.

Learn and Interview Issues

Mar <var data-var='date'>23</var>, <var data-var='time'>02:00</var> PDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>21</var>, <var data-var='time'>16:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>21</var>, <var data-var='time'>14:54</var> PDT Scheduled - We will be performing scheduled maintenance on March 23rd at 1 AM Pacific Time until 1:30 AM Pacific Time. Although we do not expect any downtime as a result of this maintenance, out of an abundance of caution, we recommend not starting any new assessment or interview while the maintenance is ongoing. The maintenance process should only take 30 minutes to complete, and we will provide updates through this status page until it is finished. If CodeSignal suddenly stops loading for you during the mentioned time frame, please clear your browser caches or use incognito mode.

Server Maintenance

Jan <var data-var='date'>30</var>, <var data-var='time'>18:54</var> PST Resolved - This incident has been resolved. Jan <var data-var='date'>30</var>, <var data-var='time'>15:45</var> PST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>30</var>, <var data-var='time'>15:40</var> PST Investigating - Issue has been Identified and IDE has returned to normal. We are currently monitoring for any discrepancies.

Dec <var data-var='date'>11</var>, <var data-var='time'>22:34</var> PST Resolved - This incident has been resolved. Dec <var data-var='date'>11</var>, <var data-var='time'>22:32</var> PST Update - The issue has been fully resolved. Dec <var data-var='date'>11</var>, <var data-var='time'>20:27</var> PST Monitoring - Our Learn service has largely recovered. We are monitoring the situation to ensure full service. Dec <var data-var='date'>11</var>, <var data-var='time'>18:20</var> PST Update - There is partial functionality as the AI is working in most instances. We are continuing to work on a fix for this issue. Dec <var data-var='date'>11</var>, <var data-var='time'>17:09</var> PST Identified - The issue has been identified and we are working on an implementation. Dec <var data-var='date'>11</var>, <var data-var='time'>16:19</var> PST Investigating - We are currently investigating the issue and will provide more updates shortly.

Cosmo API Down

Aug <var data-var='date'>14</var>, <var data-var='time'>14:56</var> PDT Resolved - This incident has been resolved. Aug <var data-var='date'>14</var>, <var data-var='time'>12:02</var> PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>14</var>, <var data-var='time'>11:40</var> PDT Identified - CodeSignal Learn is currently facing limited availability due to an issue with our database provider. We’re aware of the issue but right now the resolution is for our database provider to restore service, but the exact timeline for that is currently unclear. We will post further updates as we have them. Please note that this only affects CodeSignal Learn. No other parts of the platform are affected. Apologies for the inconvenience!

CodeSignal Learn availability issues

Jul <var data-var='date'>16</var>, <var data-var='time'>08:47</var> PDT Resolved - Code execution and all other platform systems are now functioning normally. Jul <var data-var='date'>16</var>, <var data-var='time'>06:46</var> PDT Monitoring - Code execution is now stable, though may still be slightly slower than normal. We are continuing to monitor and will update if the situation changes. We apologize for any inconvenience and we again appreciate your patience and understanding while we have been working to resolve this. Jul <var data-var='date'>16</var>, <var data-var='time'>06:19</var> PDT Investigating - We are aware of an issue that is currently affecting code execution for some users. The main app is unaffected, but code execution in live interviews or assessments may be slow or unresponsive. We are currently investigating and working on a fix. We appreciate your patience and understanding.

Slow/unresponsive code execution

May <var data-var='date'>24</var>, <var data-var='time'>21:29</var> PDT Completed - The scheduled maintenance has been completed. There was no downtime and we are currently monitoring the results. We will update this page with any additional information should there be any necessary updates. May <var data-var='date'>24</var>, <var data-var='time'>21:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>22</var>, <var data-var='time'>09:54</var> PDT Scheduled - We will be performing scheduled maintenance on May 24th at 9 PM Pacific Time. Although we do not expect any downtime as a result of this maintenance, out of an abundance of caution, we recommend not starting any new pre-screen or interview while the maintenance is ongoing. The maintenance process should only take 10-15 minutes to complete, and we will provide updates through this status page until it is finished. If CodeSignal suddenly stops loading for you during the mentioned time frame, please clear your browser caches or use incognito mode.

Scheduled server maintenance

Dec <var data-var='date'>15</var>, <var data-var='time'>15:03</var> PST Resolved - Our main app is fully operational, and this incident has been resolved. Dec <var data-var='date'>15</var>, <var data-var='time'>14:42</var> PST Update - Our main app is back to being fully operational, and we will be carefully monitoring our app's performance for the time being. Thank you once again for your patience throughout this issue. Dec <var data-var='date'>15</var>, <var data-var='time'>14:36</var> PST Monitoring - We are still experiencing a partial outage, and we are monitoring updates from Meteor regarding their investigation. Dec <var data-var='date'>15</var>, <var data-var='time'>14:28</var> PST Update - Please feel free to subscribe to Meteor's status page in order to get direct and real-time updates from them: https://status.meteor.com/ We hope to resolve this as soon as possible, and thank you for your continued patience. Dec <var data-var='date'>15</var>, <var data-var='time'>13:49</var> PST Identified - We have identified that the outage is with our hosting provider and we are actively working to resolve this with them. Thank you for your continued patience and understanding. Dec <var data-var='date'>15</var>, <var data-var='time'>13:41</var> PST Update - We are continuing to investigate this issue. Dec <var data-var='date'>15</var>, <var data-var='time'>13:41</var> PST Investigating - We are currently investigating an issue with our main app and will provide updates as we investigate. Thank you for your patience at this time.

Main app not loading

Nov <var data-var='date'> 1</var>, <var data-var='time'>01:05</var> PDT Completed - The scheduled maintenance has been completed. Nov <var data-var='date'> 1</var>, <var data-var='time'>01:00</var> PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>30</var>, <var data-var='time'>09:16</var> PDT Scheduled - On November 1st, 08:00 AM UTC (1:00 AM PDT), proctoring will be unavailable for approximately 5 minutes. Please ensure that candidates are not in any active proctored sessions during this window.

Scheduled proctoring server update and brief downtime

Oct <var data-var='date'>18</var>, <var data-var='time'>11:28</var> PDT Resolved - All interviews should be working normally now. We apologize once again for the inconveniences this may have caused, and we thank you for your patience and understanding. Oct <var data-var='date'>18</var>, <var data-var='time'>09:51</var> PDT Monitoring - A fix has been implementing and we are continuing to monitor. If you are in an active interview session that is experiencing loading issues, a refresh should resolve the issue. Thank you for your patience as we continue to monitor the situation. Oct <var data-var='date'>18</var>, <var data-var='time'>09:39</var> PDT Investigating - We are aware of loading issues affecting Interviews, and we are actively investigating with the highest priority. Please try refreshing current interview sessions to see if that resolves the issue. We apologize for any inconvenience, and will provide status updates as we have them.

Interview Loading Issues

Oct <var data-var='date'>17</var>, <var data-var='time'>16:12</var> PDT Resolved - All interviews should be working normally now. Thank you for your patience and understanding. Oct <var data-var='date'>17</var>, <var data-var='time'>13:36</var> PDT Update - If you are currently in an active interview session that is experiencing loading issues, please create a new interview link to resolve the issue. We apologize for any inconvenience here. All new interviews should no longer experience loading issues. We are continuing to monitor the platform and investigate the root cause. Oct <var data-var='date'>17</var>, <var data-var='time'>13:13</var> PDT Monitoring - We have restarted the server and all Interviews should no longer experience loading issues. We are continuing to investigate the root cause and monitor the issue. Oct <var data-var='date'>17</var>, <var data-var='time'>12:54</var> PDT Update - We are continuing to investigate this issue. Oct <var data-var='date'>17</var>, <var data-var='time'>12:54</var> PDT Investigating - We are currently aware of loading issues affecting Interviews, and we are actively investigating with the highest priority. If you are in a session that is currently open, please create a new interview link and the new session should not experience loading issues. We apologize for any inconvenience, and will provide status updates as we have them.

Interview loading issues

Oct <var data-var='date'>10</var>, <var data-var='time'>06:30</var> PDT Resolved - Around 6:35 AM PT we became aware of an issue affecting our proctoring servers which prevented candidates from completing proctored assessments. The issue was fully resolved by 7:10 AM. We are working with affected candidates and customers to provide retakes where necessary. This issue only affected proctored assessments during this time window, and all platform functions are now working normally after the issue was resolved. We sincerely apologize for any inconvenience caused by this outage.

Server issues affecting a portion of active assessment sessions

Sep <var data-var='date'>11</var>, <var data-var='time'>08:00</var> PDT Resolved - Due to an unexpectedly high volume of assessments being started simultaneously, our main app experienced some degraded performance, which has now been resolved. We apologize for any inconvenience during this time.

Degraded main app performance

Jun <var data-var='date'>13</var>, <var data-var='time'>17:02</var> PDT Resolved - This incident has been resolved. Jun <var data-var='date'>13</var>, <var data-var='time'>17:01</var> PDT Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>13</var>, <var data-var='time'>13:56</var> PDT Update - The issue is recovering, and our plagiarism service is no longer experiencing delays. We are continuing to monitor the issue for full recovery. Jun <var data-var='date'>13</var>, <var data-var='time'>13:33</var> PDT Update - We are continuing to monitor for any further issues. Jun <var data-var='date'>13</var>, <var data-var='time'>13:32</var> PDT Monitoring - Our plagiarism service is delayed due to an AWS issue in the US-EAST-1 region. We are continuing to monitor for any further issues. AWS is continuing to work to resolve this. Stay updated on their status page here: https://health.aws.amazon.com/health/status

Plagiarism delayed due to AWS Outage

Jun <var data-var='date'>13</var>, <var data-var='time'>12:30</var> PDT Resolved - We identified an issue with our Interview instance related to a third party service outage: https://health.aws.amazon.com/health/status We have implemented a fix and all interviews should work as expected, and are exploring long term solutions that would better address similar issues that may come up in the future.

Interviews affected by AWS Outage

May <var data-var='date'> 2</var>, <var data-var='time'>16:24</var> PDT Resolved - This incident has now been resolved. May <var data-var='date'> 2</var>, <var data-var='time'>16:02</var> PDT Monitoring - Connectivity to the main codesignal.com landing page has been restored and the server issue causing the downtime has been resolved. We are still continuing to monitor the situation, but access should be restored at this time. Thank you for your patience and apologies for any inconvenience caused by this downtime. May <var data-var='date'> 2</var>, <var data-var='time'>15:36</var> PDT Update - We are still waiting on a resolution from WP Engine at this time. We are currently exploring other options as we wait for a permanent resolution, but we still do not currently have an ETA. We sincerely apologize for any inconvenience, and we again appreciate your patience during this downtime. May <var data-var='date'> 2</var>, <var data-var='time'>13:34</var> PDT Identified - The issue has been identified and is originating from a regional WP Engine outage. We are awaiting further details from WP Engine about a potential resolution timeline and will continue to provide updates as we have them. May <var data-var='date'> 2</var>, <var data-var='time'>13:22</var> PDT Investigating - We are aware of an issue that is causing our landing pages at codesignal.com to fail to load. Our main app at app.codesignal.com is unaffected, and all app functions other than the landing pages are working normally at this time. We will continue to investigate and provide updates to this issue as we have them. Thank you for your patience and we apologize for the inconvenience.

CodeSignal landing page loading issues

Apr <var data-var='date'> 6</var>, <var data-var='time'>08:34</var> PDT Resolved - A fix has been implemented and service should be restored and working normally at this time. We again apologize for any inconvenience during this downtime. Apr <var data-var='date'> 6</var>, <var data-var='time'>07:31</var> PDT Monitoring - Connectivity issues to the main CodeSignal app have been resolved, but we are continuing to monitor the situation closely as we implement a long-term fix. We sincerely apologize for any inconvenience caused during this downtime and we appreciate your patience as we have been working to resolve the issue. For any inquiries, please reach out to support@codesignal.com. Apr <var data-var='date'> 6</var>, <var data-var='time'>07:22</var> PDT Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'> 6</var>, <var data-var='time'>06:56</var> PDT Identified - We have identified the cause of the issue and are implementing a fix. We appreciate your patience and understanding while we work to resolve this issue as quickly as possible. Apr <var data-var='date'> 6</var>, <var data-var='time'>05:29</var> PDT Investigating - We are currently aware of connection issues affecting our platform that are preventing access to the CodeSignal app. We are investigating with high priority at this time and will provide status updates as we have them. We apologize for any inconvenience.

Connection issues

Apr <var data-var='date'> 3</var>, <var data-var='time'>15:34</var> PDT Resolved - This incident has been resolved. Thank you for your patience and understanding during this downtime. Apr <var data-var='date'> 3</var>, <var data-var='time'>13:51</var> PDT Monitoring - A fix has been implemented and service is now restored. We will continue to monitor the situation with high priority. We sincerely apologize for any inconvenience, and we thank you for your patience while we have been working to resolve it. Apr <var data-var='date'> 3</var>, <var data-var='time'>13:21</var> PDT Identified - We have identified a server issue that is impacting our application connectivity, and are in the process of rectifying the issue with highest priority. We apologize once again for the inconvenience caused and we are looking forward to resolving the issue as soon as possible. Apr <var data-var='date'> 3</var>, <var data-var='time'>12:42</var> PDT Update - We are still experiencing server issues affecting platform functionality. We are currently investigating and attempting to recover the affected servers with high priority. We thank you for your patience as we continue to monitor and work to resolve the situation. Apr <var data-var='date'> 3</var>, <var data-var='time'>12:34</var> PDT Monitoring - An issue was identified with one of our server clusters which resulted in platform-wide connectivity issues. The server cluster has been restored and the platform should be functioning normally at this time, but we are continuing to monitor the situation. We sincerely apologize for any inconvenience. Apr <var data-var='date'> 3</var>, <var data-var='time'>12:28</var> PDT Investigating - We are currently aware of connection issues affecting core areas of the platform. We are investigating with high priority at this time and will provide status updates as we have them. We apologize for any inconvenience.

Mar <var data-var='date'>11</var>, <var data-var='time'>00:30</var> PST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>10</var>, <var data-var='time'>22:32</var> PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 9</var>, <var data-var='time'>14:11</var> PST Scheduled - The interview whiteboard feature will be inaccessible during the maintenance period due to a vendor maintenance. Please avoid conducting interviews during the maintenance if you're planning to use the whiteboard feature or try using an external online whiteboard. We apologize for the inconvenience. See https://status.miro.com/incidents/91j5gr70tr8l for more details.

Interview whiteboard feature maintenance

Feb <var data-var='date'>14</var>, <var data-var='time'>07:10</var> PST Resolved - This incident has been resolved. Feb <var data-var='date'>14</var>, <var data-var='time'>05:08</var> PST Update - The landing pages should be available now but we will continue monitoring until the issue gets fully resolved on WPEngine's side Feb <var data-var='date'>14</var>, <var data-var='time'>04:56</var> PST Update - We implemented a short-term fix that should increase the availability of the landing pages. Feb <var data-var='date'>14</var>, <var data-var='time'>04:47</var> PST Update - Our cloud provider confirmed that the issue is on their side: https://wpenginestatus.com/incidents/449539. Feb <var data-var='date'>14</var>, <var data-var='time'>04:25</var> PST Identified - We know about the issue with loading our landing pages at codesignal.com, which is coming from our cloud provider: https://wpenginestatus.com/incidents/449539. Please use https://app.codesignal.com directly to log in until the issue is resolved.

Issue with loading landing pages at codesignal.com

Feb <var data-var='date'> 3</var>, <var data-var='time'>10:54</var> PST Resolved - Our service provider has resolved the issue that was causing a delay in outbound emails. Thank you for your patience and understanding while the issue was being resolved. Feb <var data-var='date'> 3</var>, <var data-var='time'>10:52</var> PST Update - We are continuing to monitor for any further issues. Feb <var data-var='date'> 3</var>, <var data-var='time'>09:41</var> PST Monitoring - Postmark is currently investigating the cause of email delays. Stay updated on their status page here: https://status.postmarkapp.com/

Outbound email sending is delayed

Dec <var data-var='date'>17</var>, <var data-var='time'>06:56</var> PST Resolved - Our third-party vendor has resolved the issue that was causing outbound emails from CodeSignal to be delayed. Any email notifications from CodeSignal, such as those sent for assessment invitations or password reset emails, should now be arriving normally. Thank you for your patience and understanding while the issue was being resolved. Dec <var data-var='date'>16</var>, <var data-var='time'>15:48</var> PST Monitoring - Due to an issue with one of our service providers, outbound emails from CodeSignal are currently delayed. We are currently monitoring the situation, and are waiting on the outbound message queue to be cleared by the third-party provider. Until this happens, emails such as invitation notifications or password reset emails may be delayed. Thank you for your patience and understanding.

Is CodeSignal down?

CodeSignal status is UP

Lastest published events

Scheduled maintenance

External outage

High Error Rate for IDE

CodeSignal Services, Components and Regions

Recent CodeSignal events

Scheduled maintenance

External outage

High Error Rate for IDE

Learn and Interview Issues

Server Maintenance

High Error Rate for IDE