Status: Resolved All systems are operating normally and error rates have returned to expected levels. Affected components
 <ul>
 <li>Upstreams (Operational)</li>
<li>Package Downloads (Operational)</li>
<li>Continuous Security (Early Access) (Operational)</li>
<li>Security Scanning (Operational)</li>
<li>Enterprise Policy Manager (Early Access) (Operational)</li>
<li>Package Uploads (Operational)</li>
<li>Package Sync (Operational)</li>
 </ul>

Degraded performance in EU-West.

Status: Resolved This issue has now been resolved. Affected components
 <ul>
 <li>Upstreams (Operational)</li>
<li>Package Downloads (Operational)</li>
 </ul>

Partial outage for package uploads and downloads

Status: Resolved The issues causing increased latency and error rates in the EU West region have been resolved. Affected components
 <ul>
 <li>Upstreams (Operational)</li>
<li>Broadcasts (Operational)</li>
<li>Legacy Web App (cloudsmith.io) (Operational)</li>
<li>Help & Documentation (docs.cloudsmith.com) (Operational)</li>
<li>Package Downloads (Operational)</li>
<li>Continuous Security (Early Access) (Operational)</li>
<li>Security Scanning (Operational)</li>
<li>Enterprise Policy Manager (Early Access) (Operational)</li>
<li>Blog (cloudsmith.com/blog) (Operational)</li>
<li>Package Uploads (Operational)</li>
<li>Cloudsmith Web App (app.cloudsmith.com) (Operational)</li>
<li>Package Sync (Operational)</li>
<li>REST API (api.cloudsmith.io) (Operational)</li>
 </ul>

Degraded performance in EU West

Status: Resolved The issues causing increased error rates in the US East region have been resolved. Affected components
 <ul>
 <li>REST API (api.cloudsmith.io) (Operational)</li>
<li>Upstreams (Operational)</li>
<li>Package Downloads (Operational)</li>
 </ul>

Degraded performance in US East

Status: Resolved Our engineers implemented a fix for this issue and have confirmed no further impact. Affected components
 <ul>
 <li>REST API (api.cloudsmith.io) (Operational)</li>
<li>Help & Documentation (docs.cloudsmith.com) (Operational)</li>
<li>Package Downloads (Operational)</li>
<li>OpenID Connect (Operational)</li>
<li>Audit and Client Log Exports (Operational)</li>
<li>Enterprise Policy Manager (Early Access) (Operational)</li>
<li>Cloudsmith Web App (app.cloudsmith.com) (Operational)</li>
<li>Upstreams (Operational)</li>
<li>Broadcasts (Operational)</li>
<li>Continuous Security (Early Access) (Operational)</li>
<li>Package Sync (Operational)</li>
<li>Legacy Web App (cloudsmith.io) (Operational)</li>
<li>Datadog (Operational)</li>
<li>Blog (cloudsmith.com/blog) (Operational)</li>
<li>Package Uploads (Operational)</li>
<li>Webhooks (Operational)</li>
<li>Security Scanning (Operational)</li>
 </ul>

Degraded performance in EU West and US East

Status: Resolved A release at 3:30 PM introduced an issue affecting the Alpine format, causing some newly created packages to sync without versions. Only packages created after this time were impacted.
The fix was deployed at 5:17 PM. All affected packages now have the correct version metadata, and normal service has been fully restored. Affected components
 <ul>
 <li>Package Sync (Operational)</li>
 </ul>

Alpine Packages Created Without Versions

Status: Resolved The issues causing increased latency in the US East 2 region have been resolved. Affected components
 <ul>
 <li>Package Sync (Operational)</li>
<li>REST API (api.cloudsmith.io) (Operational)</li>
<li>Upstreams (Operational)</li>
<li>Package Downloads (Operational)</li>
<li>Continuous Security (Early Access) (Operational)</li>
<li>Enterprise Policy Manager (Early Access) (Operational)</li>
<li>Package Uploads (Operational)</li>
<li>Cloudsmith Web App (app.cloudsmith.com) (Operational)</li>
<li>Broadcasts (Operational)</li>
<li>Legacy Web App (cloudsmith.io) (Operational)</li>
<li>Security Scanning (Operational)</li>
 </ul>

Degraded performance in US East 2 region

Status: Resolved The issue was resolved after the maintenance activity was stopped, and the affected components are now operational. Affected components
 <ul>
 <li>REST API (api.cloudsmith.io) (Operational)</li>
<li>Package Downloads (Operational)</li>
 </ul>

Increase in Request times with package pulls across Package Formats

Status: Resolved Policy evaluations and decision logs are fully processed. Affected components
 <ul>
 <li>Enterprise Policy Manager (Early Access) (Operational)</li>
 </ul>

Delayed Policy Evaluations

Status: Resolved The EPM decision log backlog has now been cleared. Affected components
 <ul>
 <li>Enterprise Policy Manager (Early Access) (Operational)</li>
 </ul>

Enterprise Policy Manager policy evaluations delayed

Status: Resolved We have confirmed that services have continued to operate normally after the earlier mitigations were implemented. Affected components
 <ul>
 <li>Package Uploads (Operational)</li>
<li>Cloudsmith Web App (app.cloudsmith.com) (Operational)</li>
<li>Package Sync (Operational)</li>
<li>Legacy Web App (cloudsmith.io) (Operational)</li>
<li>Package Downloads (Operational)</li>
 </ul>

Service Degradation

Status: Resolved All systems have returned to normal. We are now monitoring the Enterprise Policy Manager (EPM) decision log backlog Affected components
 <ul>
 <li>Package Uploads (Operational)</li>
 </ul>

High CPU load on our writer database

Status: Resolved We have resolved the incident affecting policy evaluations and are now monitoring the remaining backlog for EPM decision logs.

Core services are fully operational, Affected components
 <ul>
 <li>Package Downloads (Operational)</li>
 </ul>

Status: Resolved The issue has now been resolved. Affected components
 <ul>
 <li>Package Downloads (Operational)</li>
 </ul>

Terraform package download degradation

Status: Resolved We have deployed a fix for the issue affecting recurring policy evaluations for EPM early-access customers. All delayed or missed evaluations have completed successfully.

Delayed or missing EPM policy evaluations

Status: Resolved The issue has now been resolved.

Performance degradation

Status: Resolved The backlog of unpublished decision logs has been resolved and the system is operating normally.

Is Cloudsmith down?

Cloudsmith status is UP

Lastest published events

Degraded performance in EU-West.

Partial outage for package uploads and downloads

Degraded performance in EU West

Cloudsmith Services, Components and Regions

Recent Cloudsmith events

Degraded performance in EU-West.

Partial outage for package uploads and downloads

Degraded performance in EU West

Degraded performance in US East

Degraded performance in EU West and US East

Alpine Packages Created Without Versions

Get your FREE account now,
5 monitors included!

Is Cloudsmith down?

Cloudsmith status is UP

Lastest published events

Degraded performance in EU-West.

Partial outage for package uploads and downloads

Degraded performance in EU West

Cloudsmith Services, Components and Regions

Recent Cloudsmith events

Degraded performance in EU-West.

Partial outage for package uploads and downloads

Degraded performance in EU West

Degraded performance in US East

Degraded performance in EU West and US East

Alpine Packages Created Without Versions

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!