Aug <var data-var='date'> 2</var>, <var data-var='time'>22:08</var> MDT Resolved - This incident has been resolved. Aug <var data-var='date'> 2</var>, <var data-var='time'>21:22</var> MDT Identified - One of our integrations partners is having an outage. They have identified the issue and are working on a fix.

Outbound Webhooks Issues

Jul <var data-var='date'>13</var>, <var data-var='time'>11:13</var> MDT Resolved - Our payments provider resolved their issue. Jul <var data-var='date'>13</var>, <var data-var='time'>10:42</var> MDT Update - We are continuing to work with our payments provider to resolve this issue. Jul <var data-var='date'>13</var>, <var data-var='time'>10:03</var> MDT Identified - We have identified the issue with our third-party payments provider and working with them to resolve the issue. Jul <var data-var='date'>13</var>, <var data-var='time'>09:51</var> MDT Investigating - We are investigating an issue with checkout not initializing.

Checkout Not Intializing

May <var data-var='date'> 3</var>, <var data-var='time'>20:25</var> MDT Resolved - This incident has been resolved. May <var data-var='date'> 3</var>, <var data-var='time'>20:18</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 3</var>, <var data-var='time'>20:10</var> MDT Identified - We have identified the issue with the database and are implementing the fix.

Database Outage Causing 500s and Timeouts

Mar <var data-var='date'> 2</var>, <var data-var='time'>12:45</var> MST Resolved - This incident has been resolved. Mar <var data-var='date'> 2</var>, <var data-var='time'>12:45</var> MST Identified - We have fixed the AWS configuration issue. Mar <var data-var='date'> 2</var>, <var data-var='time'>12:44</var> MST Update - We are continuing to investigate this issue. Mar <var data-var='date'> 2</var>, <var data-var='time'>12:43</var> MST Investigating - We are investigating an issue loading assets from S3 buckets.

Issues Loading Assets

Feb <var data-var='date'> 9</var>, <var data-var='time'>09:52</var> MST Resolved - This incident has been resolved. Feb <var data-var='date'> 9</var>, <var data-var='time'>09:46</var> MST Update - We are continuing to monitor for any further issues. Feb <var data-var='date'> 9</var>, <var data-var='time'>09:46</var> MST Monitoring - We are in contact with a downstream provider that has a change their script that is causing issues with our checkout pages. Feb <var data-var='date'> 9</var>, <var data-var='time'>09:26</var> MST Update - We are continuing to work on a fix for this issue. Feb <var data-var='date'> 9</var>, <var data-var='time'>09:26</var> MST Identified - We have a identified an issue on our checkout and working to resolve this issue. Feb <var data-var='date'> 9</var>, <var data-var='time'>08:58</var> MST Investigating - We are currently investigating this issue.

Checkout Form Fails to Load

Feb <var data-var='date'> 9</var>, <var data-var='time'>06:01</var> MST Resolved - The issue was resolved by our downstream payments provider. Feb <var data-var='date'> 9</var>, <var data-var='time'>05:47</var> MST Investigating - We are investigating an issue with payment forms not loading on checkout pages.

Checkout Payment Form

Dec <var data-var='date'>18</var>, <var data-var='time'>13:04</var> MST Resolved - This incident has been resolved. Dec <var data-var='date'>18</var>, <var data-var='time'>10:25</var> MST Monitoring - Things are back to normal and in-app pages are loading as expected. Our team is continuing to monitor the system closely and is still investigating the underlying cause so we can prevent similar issues in the future. Dec <var data-var='date'>18</var>, <var data-var='time'>09:52</var> MST Investigating - We’re currently investigating an issue that may cause some in-app pages to load more slowly than usual. The application remains fully available and usable, but you may notice delayed performance while navigating certain areas. Our team is actively reviewing to identify the root cause and is working to address the slowdown as quickly as possible. We’ll continue to share updates here as we learn more and make progress. We will continue to update this as things progress.

Slowed performance

Dec <var data-var='date'> 5</var>, <var data-var='time'>02:00</var> MST Resolved - We are creating this incident retroactively. Our main DNS provider was having issues today.

Platform

Oct <var data-var='date'>20</var>, <var data-var='time'>17:09</var> MDT Resolved - This incident has been resolved. Oct <var data-var='date'>20</var>, <var data-var='time'>12:40</var> MDT Monitoring - Please be advised: A major AWS outage is currently impacting large parts of the internet, including ClickFunnels. This is an external issue affecting many services, and we’re monitoring it closely while we wait for AWS to restore full functionality. You may experience delays receiving magic-link login emails and potential disruptions in other areas. If you need assistance logging in, please email support@clickfunnels.com and we will do our best to support you.

Major AWS Outage

Jul <var data-var='date'>30</var>, <var data-var='time'>02:34</var> MDT Resolved - The workspace creation issue has been resolved. Jul <var data-var='date'>30</var>, <var data-var='time'>02:24</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>30</var>, <var data-var='time'>02:04</var> MDT Identified - We have identified the issue and are working on implementing the fix. Jul <var data-var='date'>30</var>, <var data-var='time'>01:37</var> MDT Update - We are continuing to investigate an issue with creating new workspaces. Jul <var data-var='date'>30</var>, <var data-var='time'>01:17</var> MDT Investigating - We are currently investigating an issue with creating new workspaces.

Issues Creating Workspaces

Apr <var data-var='date'>24</var>, <var data-var='time'>06:11</var> MDT Resolved - This incident has been resolved. Apr <var data-var='date'>24</var>, <var data-var='time'>05:17</var> MDT Monitoring - The issue has been resolved, and all systems are operating normally. We will continue to monitor performance to ensure ongoing stability. Apr <var data-var='date'>24</var>, <var data-var='time'>04:16</var> MDT Update - We have pinpointed the underlying cause and begun implementing corrective measures. We will keep you informed of our progress as the work advances. Apr <var data-var='date'>24</var>, <var data-var='time'>03:41</var> MDT Update - We are actively investigating the root cause so that appropriate corrective actions can be implemented. We will continue to issue regular updates on our progress. Apr <var data-var='date'>24</var>, <var data-var='time'>03:00</var> MDT Update - We are continuing to work on a fix for this issue. Apr <var data-var='date'>24</var>, <var data-var='time'>02:21</var> MDT Identified - We are currently monitoring an outage with our payment provider.

Payment Provider Down

Apr <var data-var='date'>21</var>, <var data-var='time'>20:34</var> MDT Resolved - This incident has been resolved. Apr <var data-var='date'>21</var>, <var data-var='time'>16:27</var> MDT Update - We continue to monitor one of our payment processors, which is down. This only affects some of our customers. Apr <var data-var='date'>21</var>, <var data-var='time'>13:46</var> MDT Update - We continue to monitor one of our payment processors, which is down. This only affects some of our customers. Apr <var data-var='date'>21</var>, <var data-var='time'>13:46</var> MDT Update - We continue to monitor one of our payment processors, which is down. This only affects some of our customers. Apr <var data-var='date'>21</var>, <var data-var='time'>12:51</var> MDT Update - We continue to monitor one of our payment processors, which is down. This only affects some of our customers. Apr <var data-var='date'>21</var>, <var data-var='time'>12:10</var> MDT Update - We continue to monitor one of our payment processors, which is down. This only affects some of our customers. Apr <var data-var='date'>21</var>, <var data-var='time'>11:47</var> MDT Identified - The issue has been identified. We are monitoring one of our payment processors, which is down. This only affects some of our customers. Apr <var data-var='date'>21</var>, <var data-var='time'>11:29</var> MDT Investigating - We are investigating an issue with Checkouts being unable to be completed.

Some Customers Impacted by Payment Processor Outage

Mar <var data-var='date'>31</var>, <var data-var='time'>06:11</var> MDT Resolved - This incident has been resolved. Mar <var data-var='date'>31</var>, <var data-var='time'>05:54</var> MDT Investigating - We are investigating an issue where some checkout forms are unable to be submitted.

Some Checkout Forms Unable To Submit

Mar <var data-var='date'>19</var>, <var data-var='time'>07:00</var> MDT Resolved - The service that handles our logins was down, so users were unable to log in.

Unable to login

Mar <var data-var='date'>18</var>, <var data-var='time'>08:47</var> MDT Resolved - The issue has been resolved all articles are reliably avalible. Mar <var data-var='date'>18</var>, <var data-var='time'>06:43</var> MDT Identified - We have identified a issue where our support documentation is not loading for some users. We have identified the root cause as being with a 3rd party provider who hosts these articles. They are working to address the issue.

Intermittent issues with support documentation portal

Feb <var data-var='date'>28</var>, <var data-var='time'>13:18</var> MST Resolved - This incident has been resolved. Feb <var data-var='date'>28</var>, <var data-var='time'>13:15</var> MST Monitoring - A fix has been deployed and we are monitoring. Feb <var data-var='date'>28</var>, <var data-var='time'>12:52</var> MST Identified - We have identified the issue and are working on a fix for Store Checkouts. Feb <var data-var='date'>28</var>, <var data-var='time'>12:17</var> MST Update - We are continuing to investigate an issue with Store Checkouts not loading. Feb <var data-var='date'>28</var>, <var data-var='time'>12:09</var> MST Update - We are continuing to investigate an issue with Store Checkouts not loading. Feb <var data-var='date'>28</var>, <var data-var='time'>12:00</var> MST Investigating - We are investigating an issue with Store Checkouts not loading.

Store Checkouts Issue

Feb <var data-var='date'>28</var>, <var data-var='time'>11:58</var> MST Resolved - This incident has been resolved. Feb <var data-var='date'>28</var>, <var data-var='time'>11:33</var> MST Investigating - We are currently investigating an issue with the account creation process.

Account Creation Issues

Feb <var data-var='date'>13</var>, <var data-var='time'>17:55</var> MST Resolved - This incident has been resoloved. Feb <var data-var='date'>13</var>, <var data-var='time'>17:52</var> MST Monitoring - The fix has been implemented and we are monitoring the issue. Feb <var data-var='date'>13</var>, <var data-var='time'>17:51</var> MST Identified - We have identified the issue and are working to implement the fix. Feb <var data-var='date'>13</var>, <var data-var='time'>17:36</var> MST Investigating - We are currently investigating an issue accessing workspaces.

Errors Accessing Workspaces

Jan <var data-var='date'>10</var>, <var data-var='time'>09:57</var> MST Resolved - We have resolved this issue. Jan <var data-var='date'>10</var>, <var data-var='time'>09:24</var> MST Update - We are continuing to work on the fix. Jan <var data-var='date'>10</var>, <var data-var='time'>08:58</var> MST Identified - We have identified the issue and are working on the fix. Jan <var data-var='date'>10</var>, <var data-var='time'>08:46</var> MST Investigating - We have disabled page sharing while we investigate an issue.

Issues with Page Sharing

Dec <var data-var='date'>12</var>, <var data-var='time'>17:14</var> MST Resolved - The incident is rsolved. Dec <var data-var='date'>12</var>, <var data-var='time'>17:06</var> MST Update - Fix is being tested and deployed. Dec <var data-var='date'>12</var>, <var data-var='time'>16:38</var> MST Identified - The issue has been identified and we are working on a fix. Dec <var data-var='date'>12</var>, <var data-var='time'>16:16</var> MST Investigating - We currently investigating an issue with system email view not properly displaying information.

System Emails Degraded View

Nov <var data-var='date'>20</var>, <var data-var='time'>03:04</var> MST Resolved - This incident has been resolved. Nov <var data-var='date'>20</var>, <var data-var='time'>02:31</var> MST Monitoring - A fix has been implemented and we are monitoring the results. Nov <var data-var='date'>20</var>, <var data-var='time'>02:22</var> MST Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>20</var>, <var data-var='time'>02:05</var> MST Update - We are investigating with a downstream provider on the checkout steps unable to load. Nov <var data-var='date'>20</var>, <var data-var='time'>01:46</var> MST Update - We are investigating with a downstream provider on the checkout steps unable to load. Nov <var data-var='date'>20</var>, <var data-var='time'>01:06</var> MST Update - We are continuing to investigate this issue. Nov <var data-var='date'>20</var>, <var data-var='time'>00:44</var> MST Update - We continue to investigate the issue with checkout steps unable to load. Nov <var data-var='date'>20</var>, <var data-var='time'>00:27</var> MST Update - We are continuing to investigate this issue. Nov <var data-var='date'>19</var>, <var data-var='time'>23:45</var> MST Investigating - We are currently investigating an issue with checkout steps unable to load.

Unable to Checkout

Sep <var data-var='date'>30</var>, <var data-var='time'>08:30</var> MDT Resolved - This incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>22:53</var> MDT Update - We are continuing to monitor for any further issues. Sep <var data-var='date'>29</var>, <var data-var='time'>22:21</var> MDT Monitoring - A fix was implemented and webhooks are going out as they came in. Processing was delayed but all data is intact and waiting to process. Sep <var data-var='date'>29</var>, <var data-var='time'>22:11</var> MDT Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>29</var>, <var data-var='time'>19:00</var> MDT Investigating - We are investigating an issue where outgoing webhooks are taking longer than expected to reach the destination.

Outgoing Webhooks with unexpected delay

Sep <var data-var='date'>23</var>, <var data-var='time'>12:55</var> MDT Resolved - This incident has been resolved. Sep <var data-var='date'>23</var>, <var data-var='time'>12:26</var> MDT Monitoring - The fix has been deployed and we are monitoring the results. Sep <var data-var='date'>23</var>, <var data-var='time'>10:50</var> MDT Update - We are continuing to work on a fix for this issue. Sep <var data-var='date'>23</var>, <var data-var='time'>07:30</var> MDT Identified - We have identified the issue and are implementing a fix. Sep <var data-var='date'>23</var>, <var data-var='time'>06:45</var> MDT Investigating - We are investigating an issue causing pages to time out.

Page Time Outs

Jul <var data-var='date'>22</var>, <var data-var='time'>17:23</var> MDT Resolved - This incident has been resolved. Jul <var data-var='date'>22</var>, <var data-var='time'>16:40</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>22</var>, <var data-var='time'>16:21</var> MDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>22</var>, <var data-var='time'>15:31</var> MDT Investigating - We are currently experiencing issues with payment processing for new sign-ups on our ClickFunnels page. This may result in delays or failures when attempting to complete transactions. Impact: - New users may encounter errors or delays when trying to sign up and complete payments. - Some payment transactions may not be processed successfully. - This is ONLY affecting Clickfunnels 2.0 Sign Up pages

Payment Processing Issues for Sign-Ups

Jul <var data-var='date'>13</var>, <var data-var='time'>01:00</var> MDT Resolved - This incident has been resolved. Jul <var data-var='date'>12</var>, <var data-var='time'>22:19</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>12</var>, <var data-var='time'>21:00</var> MDT Update - We are continuing to work on a fix for this issue. Jul <var data-var='date'>12</var>, <var data-var='time'>20:00</var> MDT Update - We are continuing to work on a fix for this issue. Jul <var data-var='date'>12</var>, <var data-var='time'>18:00</var> MDT Update - We are continuing to work on a fix for this issue. Jul <var data-var='date'>12</var>, <var data-var='time'>17:00</var> MDT Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>12</var>, <var data-var='time'>15:26</var> MDT Investigating - Due to an unforeseen issue with a third-party service provider, canceled subscriptions have been churned ahead of their scheduled time. We are in contact with the provider, and are working together to resolve this situation. We will update the status here as we learn more about the impact of this issue. Thank you for your understanding.

Is Clickfunnels 2.0 down?

Clickfunnels 2.0 status is DEGRADED

Components with issues

Lastest published events

Outbound Webhooks Issues

Checkout Not Intializing

Database Outage Causing 500s and Timeouts

Clickfunnels 2.0 Services, Components and Regions

Recent Clickfunnels 2.0 events

Outbound Webhooks Issues

Checkout Not Intializing

Database Outage Causing 500s and Timeouts

Issues Loading Assets

Checkout Form Fails to Load

Checkout Payment Form