Status: Resolved The SMS delivery issue is resolved. Delivery and verification completion rates have returned to normal following our upstream provider’s switch to an alternate route. Affected components
 <ul>
 <li>Authentication &amp; User (Operational)</li>
 </ul>

SMS Delivery Issues

Status: Resolved The Ask AI functionality in Clerk docs has been restored. Affected components
 <ul>
 <li>Ask AI (Operational)</li>
 </ul>

Issues with Documentation "Ask AI"

Status: Resolved Despite extensive efforts to reach out to Apple about this issue we still do not have a resolution from them. As this incident has been ongoing for over a month, we have decided to move towards displaying a warning message on sign in from development instance when apple emails are used to sign in and taking down this incident notification. We apologize for the inconvenience and genuinely hope that we hear back from Apple soon on this matter. Affected components
 <ul>
 <li>Email delivery (Operational)</li>
 </ul>

Development instances only - Apple rejecting emails

Status: Resolved The incident is now resolved Affected components
 <ul>
 <li>Dashboard analytics (Operational)</li>
<li>Dashboard (Operational)</li>
<li>Dashboard search (Operational)</li>
 </ul>

Dashboard increased latency

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Billing (Operational)</li>
<li>Dashboard (Operational)</li>
<li>Dashboard search (Operational)</li>
<li>Machine authentication (Operational)</li>
<li>SCIM (Operational)</li>
<li>Multi-tenant authentication (Operational)</li>
<li>Email delivery (Operational)</li>
<li>Application &quot;Go live&quot; (Operational)</li>
<li>Authentication &amp; User (Operational)</li>
<li>Hosted UIs (Account Portal) (Operational)</li>
<li>Platform API (Operational)</li>
<li>Webhooks (Operational)</li>
<li>Dashboard analytics (Operational)</li>
<li>SMS delivery (Operational)</li>
 </ul>

Maintenance: Scheduled Database Maintenance

Status: Complete Maintenance has completed Affected components
 <ul>
 <li>Dashboard (Operational)</li>
<li>Machine authentication (Operational)</li>
<li>Authentication &amp; User (Operational)</li>
<li>Billing (Operational)</li>
<li>Dashboard search (Operational)</li>
<li>Hosted UIs (Account Portal) (Operational)</li>
<li>Platform API (Operational)</li>
<li>SCIM (Operational)</li>
<li>Webhooks (Operational)</li>
<li>Multi-tenant authentication (Operational)</li>
<li>Email delivery (Operational)</li>
<li>Application &quot;Go live&quot; (Operational)</li>
<li>Dashboard analytics (Operational)</li>
<li>SMS delivery (Operational)</li>
 </ul>

Maintenance: Scheduled database maintenance — brief write interruption

Status: Resolved All systems are functional Affected components
 <ul>
 <li>Webhooks (Operational)</li>
 </ul>

Delays in webhook delivery

Status: Resolved Delivery to Microsoft-hosted mailboxes has been normal since 12:40 UTC. All delayed emails were delivered. This incident is resolved. Affected components
 <ul>
 <li>Email delivery (Operational)</li>
 </ul>

Delayed email delivery to Microsoft (Outlook / Microsoft 365) recipients

Status: Resolved Latency and error rates have held steady since the last update. We will re-open if there is a resurgence in errors or latency. Affected components
 <ul>
 <li>Dashboard analytics (Operational)</li>
<li>Authentication &amp; User (Operational)</li>
 </ul>

GCP incident in us-central1-b

Status: Resolved API performance has remained stable following mitigation. This incident has been resolved. Affected components
 <ul>
 <li>Dashboard analytics (Operational)</li>
<li>Authentication &amp; User (Operational)</li>
<li>Dashboard (Operational)</li>
<li>Dashboard search (Operational)</li>
<li>Machine authentication (Operational)</li>
<li>Hosted UIs (Account Portal) (Operational)</li>
<li>Platform API (Operational)</li>
<li>Webhooks (Operational)</li>
<li>Email delivery (Operational)</li>
<li>Application &quot;Go live&quot; (Operational)</li>
<li>SMS delivery (Operational)</li>
 </ul>

Elevated API latency

Status: Resolved We&#39;ve resolved the issue with our upstream provider. Affected components
 <ul>
 <li>Authentication &amp; User (Operational)</li>
 </ul>

Increased API latency and errors

Status: Resolved All systems are operational Affected components
 <ul>
 <li>Application &quot;Go live&quot; (Operational)</li>
<li>Dashboard search (Operational)</li>
<li>Multi-tenant authentication (Operational)</li>
<li>SMS delivery (Operational)</li>
<li>Authentication &amp; User (Operational)</li>
<li>Platform API (Operational)</li>
<li>Webhooks (Operational)</li>
<li>Dashboard analytics (Operational)</li>
<li>Billing (Operational)</li>
<li>Dashboard (Operational)</li>
<li>Machine authentication (Operational)</li>
<li>Email delivery (Operational)</li>
<li>Session management (Operational)</li>
<li>Hosted UIs (Account Portal) (Operational)</li>
<li>SCIM (Operational)</li>
 </ul>

Is Clerk down?

Clerk status is UP

Lastest published events

SMS Delivery Issues

Issues with Documentation "Ask AI"

Development instances only - Apple rejecting emails

Clerk Services, Components and Regions

Recent Clerk events

SMS Delivery Issues

Issues with Documentation "Ask AI"

Development instances only - Apple rejecting emails

Dashboard increased latency

Maintenance: Scheduled Database Maintenance

Maintenance: Scheduled database maintenance — brief write interruption