May <var data-var='date'> 8</var>, <var data-var='time'>21:30</var> CDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 8</var>, <var data-var='time'>20:30</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 8</var>, <var data-var='time'>13:46</var> CDT Scheduled - ClearlyIP/14IP IS staff will be performing emergency maintenance to the hypervisor and compute environment in our CA-East region. Minor services impacts are expected, but will be brief.

Emergency Compute Maintenance - CA-East Region

May <var data-var='date'> 8</var>, <var data-var='time'>14:22</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'> 4</var>, <var data-var='time'>19:01</var> CDT Monitoring - We have implemented a fix. If you are still having issues with your devices, please contact us by emailing supportcenter@clearlyip.com and we can assist you further. Apr <var data-var='date'> 3</var>, <var data-var='time'>15:32</var> CDT Investigating - We are seeing issues with provisioning and registration of some Grandstream devices. The team is actively reviewing the situation

Issues with Grandstream devices with XCast Labs

May <var data-var='date'> 5</var>, <var data-var='time'>20:30</var> CDT Completed - The scheduled maintenance has been completed. May <var data-var='date'> 5</var>, <var data-var='time'>20:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'> 4</var>, <var data-var='time'>15:12</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time. During this maintenance event it's possible that there may be a disruption making and receiving calls for up to 1 minute.

Clearly Cloud USA (w) Scheduled Maintenance

May <var data-var='date'> 1</var>, <var data-var='time'>01:00</var> CDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>30</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>30</var>, <var data-var='time'>12:16</var> CDT Scheduled - We will be performing maintenance and upgrades on the US East, US Central and US Radio trunking platforms. This may result in brief call completion issues for some customers who are not configured for redundant routing. Clearly Cloud and customers registered to multiple regions should not be impacted.

US East, US Central and US Radio Trunking Platform Maintenance

Apr <var data-var='date'>28</var>, <var data-var='time'>23:00</var> CDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>28</var>, <var data-var='time'>22:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'>27</var>, <var data-var='time'>13:21</var> CDT Scheduled - We will be performing maintenance and upgrades on the CA East region trunking platform. This may result in brief call completion issues for some customers who are not configured for redundant routing. Clearly Cloud and customers registered to multiple regions should not be impacted.

Maintenance CA East region

Apr <var data-var='date'>27</var>, <var data-var='time'>13:51</var> CDT Resolved - This incident has been resolved. Apr <var data-var='date'>27</var>, <var data-var='time'>13:26</var> CDT Investigating - The team is investigating Call Panel on Clearly Cloud USA displaying a bad certificate.

Clearly Cloud USA Call Panel showing insecure

Apr <var data-var='date'>11</var>, <var data-var='time'>01:00</var> CDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'>10</var>, <var data-var='time'>23:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 8</var>, <var data-var='time'>12:52</var> CDT Scheduled - We will be performing scheduled maintenance to the databases of our Hosted Residential platform to help improve database performance.

Scheduled Database Maintenance for XCast Hosted Residential Platform

Apr <var data-var='date'> 9</var>, <var data-var='time'>22:00</var> CDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 9</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 9</var>, <var data-var='time'>15:16</var> CDT Scheduled - We will be undergoing scheduled maintenance during this time. During this maintenance event you may notice a brief disruption in call processing and BLFs.

Scheduled Maintenance for Clearly Cloud USA - r and PBXPro

Apr <var data-var='date'> 8</var>, <var data-var='time'>22:30</var> CDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 8</var>, <var data-var='time'>21:30</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 7</var>, <var data-var='time'>20:17</var> CDT Scheduled - Infrastructure Engineering will be performing minor maintenance to border network elements within the US Mountain region facilities. There is no expected impact to services.

US Mountain Infrastructure - Minor Network Maintenance

Apr <var data-var='date'> 2</var>, <var data-var='time'>22:00</var> CDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 2</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 2</var>, <var data-var='time'>18:55</var> CDT Scheduled - We will be performing database maintenance during this time

Scheduled Database Maintenance

Apr <var data-var='date'> 2</var>, <var data-var='time'>04:00</var> CDT Completed - The scheduled maintenance has been completed. Apr <var data-var='date'> 1</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr <var data-var='date'> 1</var>, <var data-var='time'>16:47</var> CDT Scheduled - We will be performing maintenance on provisioning data utilized by all regions. There is no expected impact to currently active services. However, provisioning changes such as new telephone number orders, changes to incoming call routing, etc. may experience a delay of up to an hour in propagating to our switching platforms.

Data Maintenance

Mar <var data-var='date'>27</var>, <var data-var='time'>00:00</var> CDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>26</var>, <var data-var='time'>21:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>26</var>, <var data-var='time'>17:04</var> CDT Scheduled - Rolling restarts will occur across switches in all regions to apply software and security updates. Minimal service impact should be noticeable for customers with connectivity to at least 2 switches.

Scheduled Maintenance on Trunking Services

Mar <var data-var='date'>24</var>, <var data-var='time'>01:45</var> CDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>23</var>, <var data-var='time'>23:45</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>23</var>, <var data-var='time'>08:02</var> CDT Scheduled - Infrastructure Engineering will be performing the second and final phase of maintenance and upgrades to several network elements within the US West region facilities. The majority of the maintenance period will not be service affecting with the exception of a brief impact to connectivity.

US West Infrastructure - Network Maintenance and Upgrades - Part II of II

Mar <var data-var='date'>22</var>, <var data-var='time'>01:45</var> CDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>21</var>, <var data-var='time'>23:45</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>18</var>, <var data-var='time'>16:15</var> CDT Scheduled - Infrastructure Engineering will be performing maintenance and upgrades to several network elements within the US West region facilities. The majority of the maintenance period will not be service affecting with the exception of a brief impact to connectivity while routing protocols reconverge.

US West Infrastructure Network Maintenance and Upgrades

Mar <var data-var='date'>20</var>, <var data-var='time'>00:00</var> CDT Completed - The scheduled maintenance has been completed. Mar <var data-var='date'>19</var>, <var data-var='time'>22:00</var> CDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'>17</var>, <var data-var='time'>15:38</var> CDT Scheduled - During this maintenance event, we will updating our DNS record for our outbound proxies, which impacts our XCast Trunking and Hosted PBX platforms. We expect no interruption of service during the event.

XCast Trunking and Hosted PBX Maintenance

Mar <var data-var='date'>19</var>, <var data-var='time'>10:38</var> CDT Resolved - This incident has been resolved. Mar <var data-var='date'>19</var>, <var data-var='time'>09:00</var> CDT Identified - The team has identified the issue and is currently working on a fix.

Issues with portals and CDM

Mar <var data-var='date'>13</var>, <var data-var='time'>20:19</var> CDT Resolved - This incident has been resolved. Mar <var data-var='date'>13</var>, <var data-var='time'>19:41</var> CDT Identified - The issue has been identified and a fix is being implemented. Mar <var data-var='date'>13</var>, <var data-var='time'>18:52</var> CDT Investigating - We are currently investigating this issue.

Outbound calling issues for some clients

Mar <var data-var='date'> 7</var>, <var data-var='time'>00:00</var> CST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 6</var>, <var data-var='time'>23:05</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 4</var>, <var data-var='time'>10:06</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

XCast Residential, XCast Trunking, XCast Auto Provisioning Maintenance

Mar <var data-var='date'> 5</var>, <var data-var='time'>01:00</var> CST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 4</var>, <var data-var='time'>23:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 4</var>, <var data-var='time'>10:04</var> CST Scheduled - We will be undergoing network maintenance on the XCast Hosted PBX platform during this time.

Network Maintenance affecting XCast Hosted PBX

Mar <var data-var='date'> 2</var>, <var data-var='time'>02:00</var> CST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 2</var>, <var data-var='time'>01:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 1</var>, <var data-var='time'>21:05</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled Maintenance for PBXPro

Feb <var data-var='date'>28</var>, <var data-var='time'>02:00</var> CST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>27</var>, <var data-var='time'>23:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>25</var>, <var data-var='time'>08:22</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled Maintenance for XCast Hosted PBX and Trunking Platform

Feb <var data-var='date'>27</var>, <var data-var='time'>00:00</var> CST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>26</var>, <var data-var='time'>21:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>25</var>, <var data-var='time'>08:19</var> CST Scheduled - Rolling restarts will occur across switches in all regions to apply software and security updates. Minimal service impact should be noticeable for customers with connectivity to at least 2 switches.

Feb <var data-var='date'>23</var>, <var data-var='time'>20:30</var> CST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>23</var>, <var data-var='time'>20:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>23</var>, <var data-var='time'>13:50</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

Clearly Cloud USA Scheduled Maintenance

Feb <var data-var='date'>19</var>, <var data-var='time'>11:03</var> CST Resolved - This incident has been resolved. Feb <var data-var='date'>19</var>, <var data-var='time'>10:04</var> CST Monitoring - A fix is being implemented. If you still are experiencing issues, please open a support ticket and the team will assist. Feb <var data-var='date'>19</var>, <var data-var='time'>10:03</var> CST Update - We are continuing to investigate this issue. Feb <var data-var='date'>19</var>, <var data-var='time'>08:54</var> CST Investigating - We are currently investigating an issue with Call Panel on Clearly Cloud Canada.

Call Panel inoperative

Feb <var data-var='date'>18</var>, <var data-var='time'>21:30</var> CST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>18</var>, <var data-var='time'>20:00</var> CST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>16</var>, <var data-var='time'>12:42</var> CST Scheduled - We will be undergoing scheduled maintenance during this time.

Is Clearly IP down?

Clearly IP status is UP

Lastest published events

Emergency Compute Maintenance - CA-East Region

Issues with Grandstream devices with XCast Labs

Clearly Cloud USA (w) Scheduled Maintenance

Clearly IP Services, Components and Regions

Recent Clearly IP events

Emergency Compute Maintenance - CA-East Region

Issues with Grandstream devices with XCast Labs

Clearly Cloud USA (w) Scheduled Maintenance

US East, US Central and US Radio Trunking Platform Maintenance

Maintenance CA East region

Clearly Cloud USA Call Panel showing insecure

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Is Clearly IP down?

Clearly IP status is UP

Lastest published events

Emergency Compute Maintenance - CA-East Region

Issues with Grandstream devices with XCast Labs

Clearly Cloud USA (w) Scheduled Maintenance

Clearly IP Services, Components and Regions

Recent Clearly IP events

Emergency Compute Maintenance - CA-East Region

Issues with Grandstream devices with XCast Labs

Clearly Cloud USA (w) Scheduled Maintenance

US East, US Central and US Radio Trunking Platform Maintenance

Maintenance CA East region

Clearly Cloud USA Call Panel showing insecure

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!