Mar <var data-var='date'>17</var>, <var data-var='time'>14:03</var> EDT Resolved - General image recognition and embedding models had a down-time from 10:30am EST - 3:40pm EST on Monday March 16, 2026 . This is proactively identified and resolved by our Engineering team. The models are up and running now.

General Model Outage

Oct <var data-var='date'>30</var>, <var data-var='time'>12:52</var> EDT Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>30</var>, <var data-var='time'>10:11</var> EDT Verifying - Verification is currently underway for the maintenance items.Oct <var data-var='date'>30</var>, <var data-var='time'>09:15</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>30</var>, <var data-var='time'>09:13</var> EDT Scheduled - We will be doing a scheduled upgrade for our production DB.

Upgrade prod DB

Oct <var data-var='date'>14</var>, <var data-var='time'>11:23</var> EDT Resolved - This incident has been resolved.Oct <var data-var='date'>14</var>, <var data-var='time'>11:15</var> EDT Update - While we are working with gitbook to fix the issue, we found a workaround. Go to the https://docs.clarifai.com/api-guide/api-overview/api-clients (it should be accessible) and then click 'Clarifai Guide' on the top-left corner. It should take you to the https://docs.clarifai.com/Oct <var data-var='date'>13</var>, <var data-var='time'>09:43</var> EDT Identified - Due to issues on gitbook host, our documentation is not available. We are working with gitbook on resolving this issue.

Clarifai documentation at https://docs.clarifai.com/ is down

Oct <var data-var='date'> 8</var>, <var data-var='time'>06:05</var> EDT Resolved - Issues was identified. All services are operational now.Oct <var data-var='date'> 8</var>, <var data-var='time'>05:49</var> EDT Investigating - We are currently investigating this issue.

Failures for search and predict operations

Apr <var data-var='date'>26</var>, <var data-var='time'>09:52</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'>26</var>, <var data-var='time'>09:32</var> EDT Identified - The issue has been identified and a fix is being implemented.Apr <var data-var='date'>26</var>, <var data-var='time'>09:15</var> EDT Update - We are continuing to investigate this issue.Apr <var data-var='date'>26</var>, <var data-var='time'>09:14</var> EDT Investigating - User cannot login to portal and SSO buttons (Google, Github) are not appearing on login screen.

Cannot login to Portal

Apr <var data-var='date'>21</var>, <var data-var='time'>22:26</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'>21</var>, <var data-var='time'>22:24</var> EDT Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'>21</var>, <var data-var='time'>12:24</var> EDT Update - We are continuing to work on a fix for this issue.Apr <var data-var='date'>21</var>, <var data-var='time'>12:22</var> EDT Update - We are continuing to work on a fix for this issue.Apr <var data-var='date'>21</var>, <var data-var='time'>12:08</var> EDT Update - At 6:30 am EDT, we experienced an outage on a database node as a result of an automated failover on a redundant node. This outage is affecting all customers and is currently preventing write and search operations on our cloud platform. All prediction operations continue to function normally. Our team is working diligently with our service provider to restore service. In the meantime, we will continue to keep you updated as we restore our systems. We understand the impact this is potentially having on some customers. Please be assured we are doing everything within our power to resolve this incident as soon as possible.Apr <var data-var='date'>21</var>, <var data-var='time'>11:17</var> EDT Update - We are working through a database issue that is affecting all queries.Apr <var data-var='date'>21</var>, <var data-var='time'>09:57</var> EDT Identified - The issue has been identified and a fix is being implemented.Apr <var data-var='date'>21</var>, <var data-var='time'>09:57</var> EDT Investigating - We are currently investigating this issue.

Database issues affecting input loading

Dec <var data-var='date'> 2</var>, <var data-var='time'>00:00</var> EST Completed - The scheduled maintenance has been completed.Dec <var data-var='date'> 1</var>, <var data-var='time'>19:00</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>30</var>, <var data-var='time'>11:11</var> EST Scheduled - We are always trying to improve your user experience, and this sometimes requires a bit of downtime. We want to inform you of planned maintenance taking place on Tuesday, December 1 from 7pm-12am EST. This is a database maintenance process that may cause intermittent service disruption of the Clarifai Portal and all API calls across the 5 hour window. You can check the status of the portal at https://status.clarifai.com/. If you have any questions, please contact us at support@clarifai.com. Best, The Clarifai Team

Database Maintenance

Oct <var data-var='date'>26</var>, <var data-var='time'>23:00</var> EDT Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>26</var>, <var data-var='time'>21:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>23</var>, <var data-var='time'>11:43</var> EDT Scheduled - We are always trying to improve your user experience, and this sometimes requires a bit of downtime. We want to inform you of scheduled maintenance taking place on Monday, October 26 at 9:00 pm to 11:00pm EST. This is a system-wide upgrade that will cause temporary downtime of the Clarifai Portal and all API calls for approximately 2 hours.

Portal Maintenance

Mar <var data-var='date'>25</var>, <var data-var='time'>20:00</var> EDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>25</var>, <var data-var='time'>19:01</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>25</var>, <var data-var='time'>16:16</var> EDT Scheduled - We will be undergoing necessary maintenance to our backend infrastructure, which will ultimately strengthen it and make it more robust for the long term. Affected Services: - Custom Training - Visual Search - GET concepts - POST/GET inputs - Custom Model Evaluation Unaffected: - Public model predictions - Custom model predictions We apologize for any inconvenience caused by this.

Scheduled Database Maintenance

Mar <var data-var='date'>12</var>, <var data-var='time'>12:00</var> EDT Resolved - The fix from earlier today has been verified as stable. All systems are running normally now.Mar <var data-var='date'>12</var>, <var data-var='time'>11:15</var> EDT Monitoring - A fix has been implemented by our vendor and we are continuing to monitor it. All visual search and input operations should be working again as expected.Mar <var data-var='date'>12</var>, <var data-var='time'>10:57</var> EDT Identified - At 10:03a.m. EST this morning we noticed that our visual search and input functionality was failing and traced the cause back to a 3rd-party vendor. We are waiting on their confirmation for a fix and we apologize for the inconvenience caused by this.

System-wide issues affecting Visual Search and Input operations

Dec <var data-var='date'>11</var>, <var data-var='time'>14:21</var> EST Resolved - This incident has been resolved.Dec <var data-var='date'>11</var>, <var data-var='time'>11:52</var> EST Monitoring - We have identified the source of the issue and have implemented a fix for it. We will continue to monitor this to ensure that it is stable.Dec <var data-var='date'>11</var>, <var data-var='time'>11:09</var> EST Investigating - We have been experiencing issues with our Visual Search platform starting around 9:50am EST and are still investigating a potential fix. Any endpoints using inputs are also affected by this and our Explorer UI may experience slowness/loading issues as well. Apologies for any inconvenience caused by this.

Nov <var data-var='date'>21</var>, <var data-var='time'>15:34</var> EST Resolved - All visual search operations are running as expected again as of 3:27pm EST. Postmortem to follow shortly.Nov <var data-var='date'>21</var>, <var data-var='time'>13:37</var> EST Investigating - We have been experiencing issues with our Visual Search platform starting around 11:45am EST and are still investigating a potential fix. Apologies for any inconvenience caused by this.

Visual Search Issues

Sep <var data-var='date'>10</var>, <var data-var='time'>10:00</var> EDT Completed - The scheduled maintenance has been completed.Sep <var data-var='date'>10</var>, <var data-var='time'>09:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep <var data-var='date'> 9</var>, <var data-var='time'>00:17</var> EDT Scheduled - We will be undergoing necessary maintenance to our backend infrastructure, which will ultimately strengthen it and make it more robust for the long term. Affected Services: - Custom Training - Visual Search - GET concepts - POST/GET inputs - Custom Model Evaluation Unaffected: - Public model predictions - Custom model predictions We apologize for any inconvenience caused by this.

Scheduled database maintenance

Aug <var data-var='date'>29</var>, <var data-var='time'>00:04</var> EDT Resolved - This incident has been resolved.Aug <var data-var='date'>28</var>, <var data-var='time'>23:33</var> EDT Monitoring - Additional Visual Search capacity has been added and our engineering team is monitoring request latency.Aug <var data-var='date'>28</var>, <var data-var='time'>22:29</var> EDT Investigating - Our engineering team has identified an issue related to Visual Search. During this time, users may receive error messages when attempting to issue Visual Search related API operations. We apologize for the inconvenience.

Visual Search Latency

Aug <var data-var='date'> 2</var>, <var data-var='time'>10:00</var> EDT Completed - The scheduled maintenance has been completed.Aug <var data-var='date'> 2</var>, <var data-var='time'>09:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug <var data-var='date'> 1</var>, <var data-var='time'>18:22</var> EDT Scheduled - We will be undergoing necessary maintenance to our backend infrastructure, which will ultimately strengthen it and make it more robust for the long term. Affected Services: Concept Retrieval and Search Input Ingestion, Retrieval and Search Custom Training Model Evaluation Visual Search Unaffected: Public model predictions Custom model predictions We apologize for the inconvenience caused by this.

Scheduled Database Upgrade

May <var data-var='date'>24</var>, <var data-var='time'>21:10</var> EDT Completed - The scheduled maintenance has been completed.May <var data-var='date'>24</var>, <var data-var='time'>21:00</var> EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May <var data-var='date'>22</var>, <var data-var='time'>16:53</var> EDT Scheduled - In preparation for GDPR compliance Clarifai API services is planning a short downtime on Thursday May 24th at 21:00 (9 PM) Eastern Time. This process should only take 10 minutes to complete but you may experience degraded services over the following hour. We apologize for any inconvenience caused by this. If you have any questions please contact support@clarifai.com

Scheduled API Maintenance - GDPR

Apr <var data-var='date'>20</var>, <var data-var='time'>12:56</var> EDT Resolved - Around 6:00am EDT we started to experience some issues with our Custom Training, Visual Search and Explorer UI tools that would have likely interrupted access to them. This was resolved around 10:40am EDT and we are still investigating the cause/future solutions with one of our vendors. Apologies for any inconveniences that this caused.

Intermittent issues this morning

Apr <var data-var='date'>18</var>, <var data-var='time'>16:42</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'>18</var>, <var data-var='time'>16:14</var> EDT Monitoring - A fix has been applied and all systems are running normally again.Apr <var data-var='date'>18</var>, <var data-var='time'>15:48</var> EDT Investigating - Around 3:20p.m. EST we started to experience similar issues to yesterday's outage and are actively pursuing a fix. More information to come shortly.

Explorer, Training and Search Down

Apr <var data-var='date'>17</var>, <var data-var='time'>19:27</var> EDT Resolved - This incident has been resolved.Apr <var data-var='date'>17</var>, <var data-var='time'>19:25</var> EDT Monitoring - We have successfully restored service to the affected areas and are monitoring to ensure that it remains stable. Detailed post-mortem to follow.Apr <var data-var='date'>17</var>, <var data-var='time'>19:04</var> EDT Identified - We have identified the root cause of today's issues and are currently working on a fix.Apr <var data-var='date'>17</var>, <var data-var='time'>16:50</var> EDT Investigating - Our Operations Team is currently looking into some issues with one of our third party vendors.  Affected platforms: Custom Training, Visual Search, Explorer Tool  We apologize for any inconvenience caused by this.

Partial System Outage

Mar <var data-var='date'>27</var>, <var data-var='time'>17:54</var> EDT Resolved - We are still waiting on a root cause and will update with our postmortem accordingly. Apologies again for any inconveniences.Mar <var data-var='date'>27</var>, <var data-var='time'>17:20</var> EDT Monitoring - Service was restored around 5:11 p.m. EST. We opened a ticket with our database vendor to determine the root cause and are still waiting to hear back from them.Mar <var data-var='date'>27</var>, <var data-var='time'>16:54</var> EDT Investigating - Around 4:20pm EST we noticed a large spike in gateway timeout errors from our internal system logs. We are currently investigating this with a high priority and apologize for any inconvenience caused.  Affected platforms: Visual Search, Custom Training, Input Uploads, Explorer Tool

Partial Outage

Feb <var data-var='date'>28</var>, <var data-var='time'>02:00</var> EST Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>28</var>, <var data-var='time'>01:30</var> EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>28</var>, <var data-var='time'>01:15</var> EST Scheduled - During this timespan Amazon will be making upgrades to their back-end systems, which we rely on for our own products. It is likely that some of our functionality will be affected because of this, but the upgrade should last no longer than 30 minutes. We apologize for this inconvenience.

Amazon RDS version upgrade

Jan <var data-var='date'>24</var>, <var data-var='time'>18:12</var> EST Resolved - The issue has been resolved and all search operations should be working again. Post-mortem to follow.Jan <var data-var='date'>24</var>, <var data-var='time'>16:05</var> EST Investigating - We are currently experiencing some issues with our Search platform and are looking into the root cause. Apologies for the inconvenience.

Partial Visual Search Outage

Dec <var data-var='date'>20</var>, <var data-var='time'>18:56</var> EST Resolved - The issue should now be resolved.Dec <var data-var='date'>20</var>, <var data-var='time'>18:54</var> EST Investigating - We are currently investigating some database issues that occurred from a recent migration. As a result you may not be able to access your Clarifai applications in the interim.

Database Deadlocked

Dec <var data-var='date'>14</var>, <var data-var='time'>19:12</var> EST Resolved - The issue has now been resolved. We've confirmed that it randomly affected all database-related features (search, post inputs, etc.) between 5:28pm EST and 6:58pm EST.Dec <var data-var='date'>14</var>, <var data-var='time'>19:06</var> EST Monitoring - We've identified that the problem is on the vendor's end and it appears that it has been resolved. We are continuing to monitor the situation.Dec <var data-var='date'>14</var>, <var data-var='time'>18:52</var> EST Investigating - Around 6:25pm EST we discovered that database read/writes are randomly failing. We've opened a high priority ticket with our vendor and will continue to investigate.

Minor System Outage

Nov <var data-var='date'>21</var>, <var data-var='time'>00:51</var> EST Resolved - Due to a required database update, we needed to pause all requests involving database changes from Nov 21 00:00:00 -- Nov 21 00:45:00 US Eastern Time. During the maintenance window, users were unable to add, modify or delete inputs and concepts, and any such calls would have resulted in an HTTP code 401, error code 39998, and an error message of “Input writes are disabled for maintenance. Please try again in a few hours.”.  Predictions (public and custom) and searches with existing inputs remained unaffected during this period.

Is Clarifai down?

Clarifai status is UP

Lastest published events

General Model Outage

Upgrade prod DB

Clarifai documentation at https://docs.clarifai.com/ is down

Clarifai Services, Components and Regions

Recent Clarifai events

General Model Outage

Upgrade prod DB

Clarifai documentation at https://docs.clarifai.com/ is down

Failures for search and predict operations

Cannot login to Portal

Database issues affecting input loading

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Is Clarifai down?

Clarifai status is UP

Lastest published events

General Model Outage

Upgrade prod DB

Clarifai documentation at https://docs.clarifai.com/ is down

Clarifai Services, Components and Regions

Recent Clarifai events

General Model Outage

Upgrade prod DB

Clarifai documentation at https://docs.clarifai.com/ is down

Failures for search and predict operations

Cannot login to Portal

Database issues affecting input loading

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!