Oct <var data-var='date'> 2</var>, <var data-var='time'>18:17</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>29</var>, <var data-var='time'>19:25</var> UTC Update - We are continuing to investigate this issue. Sep <var data-var='date'>29</var>, <var data-var='time'>19:22</var> UTC Investigating - We are currently investigating this issue. Sep <var data-var='date'>28</var>, <var data-var='time'>23:28</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>28</var>, <var data-var='time'>20:44</var> UTC Investigating - We are currently investigating this issue.

Degraded API Performance

Sep <var data-var='date'>23</var>, <var data-var='time'>06:09</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>22</var>, <var data-var='time'>22:32</var> UTC Investigating - We are currently investigating this issue.

Increased delays in PDF generation for a small subset of reports

Sep <var data-var='date'>20</var>, <var data-var='time'>22:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>19</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>16</var>, <var data-var='time'>21:56</var> UTC Scheduled - PACER Court Maintenance will be performing planned maintenance at this time.

PACER Court Maintenance

Sep <var data-var='date'>17</var>, <var data-var='time'>21:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>17</var>, <var data-var='time'>16:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'> 4</var>, <var data-var='time'>17:58</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

AWS–Azure Connection Maintenance – No Impact on Checkr Systems

Sep <var data-var='date'>17</var>, <var data-var='time'>18:26</var> UTC Resolved - This incident has been resolved. Sep <var data-var='date'>17</var>, <var data-var='time'>16:33</var> UTC Identified - The issue has been identified and a fix is being implemented. Sep <var data-var='date'>17</var>, <var data-var='time'>16:32</var> UTC Investigating - We are currently investigating this issue.

Intermittent issues preventing Canadian candidates from completing application

Sep <var data-var='date'>16</var>, <var data-var='time'>18:23</var> UTC Resolved - Resolved – A technical issue with a third-party provider affecting identity verification has been addressed and normal processing has resumed. Sep <var data-var='date'>15</var>, <var data-var='time'>02:09</var> UTC Investigating - We are currently investigating this issue.

ID verification screenings experiencing completion errors

Sep <var data-var='date'>13</var>, <var data-var='time'>23:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>13</var>, <var data-var='time'>10:55</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>11</var>, <var data-var='time'>13:54</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Delay in the Completion of Federal Criminal searches During Vendor Maintenance

Sep <var data-var='date'> 4</var>, <var data-var='time'>21:00</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 4</var>, <var data-var='time'>16:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>28</var>, <var data-var='time'>14:51</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Sep <var data-var='date'> 1</var>, <var data-var='time'>00:15</var> UTC Completed - The scheduled maintenance has been completed. Sep <var data-var='date'> 1</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>29</var>, <var data-var='time'>01:23</var> UTC Scheduled - Online payment processing will be unavailable on Monday, August 31 from 8:00p - 8:15pm due to scheduled maintenance of the US Treasury's payment processing system. Access will be restored upon maintenance completion.

PACER - Payment Processing Maintenance

Aug <var data-var='date'>31</var>, <var data-var='time'>01:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>31</var>, <var data-var='time'>00:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>25</var>, <var data-var='time'>19:07</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Increased turnaround time for SSN Trace screenings during planned maintenance

Aug <var data-var='date'>23</var>, <var data-var='time'>13:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>23</var>, <var data-var='time'>11:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>19</var>, <var data-var='time'>20:42</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Aug <var data-var='date'>16</var>, <var data-var='time'>20:00</var> UTC Resolved - Resolved- the maintenance window has ended and normal search operations have resumed. Aug <var data-var='date'>16</var>, <var data-var='time'>18:33</var> UTC Update - We are continuing to monitor for any further issues. Aug <var data-var='date'>16</var>, <var data-var='time'>12:36</var> UTC Monitoring - Elevated turnaround times for Federal Criminal searches are related to scheduled PACER maintenance from 5:00 AM to 4:00 PM ET today. Some searches may continue to experience delays as processing catches up following the maintenance window. Aug <var data-var='date'>16</var>, <var data-var='time'>12:05</var> UTC Investigating - We are currently investigating this issue.

Elevated turnaround times for Federal Criminal Searches

Aug <var data-var='date'>13</var>, <var data-var='time'>00:22</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>12</var>, <var data-var='time'>22:38</var> UTC Monitoring - We identified an increased failure rate when accessing reports via the dashboard. A fix has been implemented and we are currently monitoring the results.

Increased failure rate loading reports in the Dashboard

Aug <var data-var='date'>10</var>, <var data-var='time'>22:05</var> UTC Resolved - This incident has been resolved. Aug <var data-var='date'>10</var>, <var data-var='time'>20:38</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug <var data-var='date'>10</var>, <var data-var='time'>20:28</var> UTC Investigating - We are currently investigating this issue.

Increase of failures preventing candidates from submitting the apply flow

Aug <var data-var='date'> 9</var>, <var data-var='time'>23:00</var> UTC Completed - The scheduled maintenance has been completed. Aug <var data-var='date'> 9</var>, <var data-var='time'>10:55</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'> 5</var>, <var data-var='time'>19:51</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Jul <var data-var='date'>31</var>, <var data-var='time'>17:04</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>31</var>, <var data-var='time'>16:33</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>31</var>, <var data-var='time'>16:23</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>31</var>, <var data-var='time'>15:30</var> UTC Investigating - We are currently investigating this issue.

Issues with SSN traces leading to increased report turnaround times

Jul <var data-var='date'>30</var>, <var data-var='time'>22:30</var> UTC Resolved - We are currently investigating this issue.

Increased Turnaround times for Illinois MVRs delaying some reports

Jul <var data-var='date'>15</var>, <var data-var='time'>01:16</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>15</var>, <var data-var='time'>00:04</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>14</var>, <var data-var='time'>23:32</var> UTC Investigating - We are currently investigating this issue.

Increased turnaround time on certain reports

Jul <var data-var='date'>14</var>, <var data-var='time'>18:47</var> UTC Resolved - This incident has been resolved. Jul <var data-var='date'>14</var>, <var data-var='time'>18:17</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'>14</var>, <var data-var='time'>15:57</var> UTC Identified - The issue has been identified and a fix is being implemented. Jul <var data-var='date'>14</var>, <var data-var='time'>15:13</var> UTC Investigating - We are currently investigating this issue.

Signups and Ordering - Elevated Error Rate causing delays

Jul <var data-var='date'>12</var>, <var data-var='time'>20:00</var> UTC Completed - The scheduled maintenance has been completed. Jul <var data-var='date'>12</var>, <var data-var='time'>09:00</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 8</var>, <var data-var='time'>20:14</var> UTC Scheduled - PACER has scheduled maintenance Sunday, July 12th from 5:00am to 4:00pm ET. Service interruptions are expected during this time and will resume once complete.

Delay in Completion of Federal Criminal Searches During Vendor Maintenance

Jun <var data-var='date'>25</var>, <var data-var='time'>17:09</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>25</var>, <var data-var='time'>16:51</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>25</var>, <var data-var='time'>16:33</var> UTC Investigating - We are currently investigating this issue.

We are currently experiencing degraded report completion, leading to increased turnaround time

Jun <var data-var='date'>23</var>, <var data-var='time'>18:28</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>22</var>, <var data-var='time'>23:34</var> UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>22</var>, <var data-var='time'>23:15</var> UTC Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>22</var>, <var data-var='time'>22:55</var> UTC Investigating - We are currently investigating this issue.

CA MVRs are experiencing increased turnaround time

Jun <var data-var='date'>18</var>, <var data-var='time'>20:19</var> UTC Resolved - This incident has been resolved. Jun <var data-var='date'>18</var>, <var data-var='time'>19:43</var> UTC Monitoring - A fix has been implemented and we are monitoring the results.

Users unable to login to candidate portal

Jun <var data-var='date'>16</var>, <var data-var='time'>01:30</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>16</var>, <var data-var='time'>00:30</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>15</var>, <var data-var='time'>22:34</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Jun <var data-var='date'>14</var>, <var data-var='time'>23:00</var> UTC Completed - The scheduled maintenance has been completed. Jun <var data-var='date'>14</var>, <var data-var='time'>10:55</var> UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun <var data-var='date'>12</var>, <var data-var='time'>18:03</var> UTC Scheduled - We will be undergoing scheduled maintenance during this time.

Is Checkr down?

Checkr status is UP

Lastest published events

Degraded API Performance

Increased delays in PDF generation for a small subset of reports

PACER Court Maintenance

Checkr Services, Components and Regions

Recent Checkr events

Degraded API Performance

Increased delays in PDF generation for a small subset of reports

PACER Court Maintenance

AWS–Azure Connection Maintenance – No Impact on Checkr Systems

Intermittent issues preventing Canadian candidates from completing application

ID verification screenings experiencing completion errors