Apr <var data-var='date'> 9</var>, <var data-var='time'>10:00</var> NZST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 9</var>, <var data-var='time'>09:52</var> NZST Scheduled - ############################################# Notice of interruption in the network service ############################################# Hello and thank you for taking the time to read through this notification. We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over the two weeks starting from the 30th of March 2025. Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process. Week 1 ========================================== - Monday 30th of March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 30th of March -> Wednesday 1st of April during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 1st of April - Friday 3rd: All compute instances may experience network interruptions up to 40 seconds. Week 2 ========================================== - Monday 6th of April during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 6th of April -> Wednesday 8th of April during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 8th of April - Friday 10th: All compute instances may experience network interruptions up to 40 seconds. Support during this period ========================================== Support will be available via your usual support channels. We have made efforts to ensure that there will be someone available to respond to any concerns you come across in a timely manner while this process takes place. Please make contact if you require our assistance or to report any outage in excess of those expected (see above). Further communications will be issued via Status Page (https://status.catalystcloud.nz/) as necessary. We encourage you to subscribe to updates from this page. Kind Regards, The Catalyst Cloud Team.

Networking service maintenance

Apr <var data-var='date'> 8</var>, <var data-var='time'>20:30</var> NZST Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 8</var>, <var data-var='time'>09:30</var> NZST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 8</var>, <var data-var='time'>09:10</var> NZST Scheduled - ############################################# Notice of interruption in the network service ############################################# Hello and thank you for taking the time to read through this notification. We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over the two weeks starting from the 30th of March 2025. Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process. Week 1 ========================================== - Monday 30th of March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 30th of March -> Wednesday 1st of April during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 1st of April - Friday 3rd: All compute instances may experience network interruptions up to 40 seconds. Week 2 ========================================== - Monday 6th of April during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 6th of April -> Wednesday 8th of April during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 8th of April - Friday 10th: All compute instances may experience network interruptions up to 40 seconds. Support during this period ========================================== Support will be available via your usual support channels. We have made efforts to ensure that there will be someone available to respond to any concerns you come across in a timely manner while this process takes place. Please make contact if you require our assistance or to report any outage in excess of those expected (see above). Further communications will be issued via Status Page (https://status.catalystcloud.nz/) as necessary. We encourage you to subscribe to updates from this page. Kind Regards, The Catalyst Cloud Team.

Apr <var data-var='date'> 7</var>, <var data-var='time'>20:30</var> NZST Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 7</var>, <var data-var='time'>08:30</var> NZST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 7</var>, <var data-var='time'>08:17</var> NZST Scheduled - ############################################# Notice of interruption in the network service ############################################# Hello and thank you for taking the time to read through this notification. We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over the two weeks starting from the 30th of March 2025. Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process. Week 1 ========================================== - Monday 30th of March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 30th of March -> Wednesday 1st of April during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 1st of April - Friday 3rd: All compute instances may experience network interruptions up to 40 seconds. Week 2 ========================================== - Monday 6th of April during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 6th of April -> Wednesday 8th of April during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 8th of April - Friday 10th: All compute instances may experience network interruptions up to 3 minutes. Support during this period ========================================== Support will be available via your usual support channels. We have made efforts to ensure that there will be someone available to respond to any concerns you come across in a timely manner while this process takes place. Please make contact if you require our assistance or to report any outage in excess of those expected (see above). Further communications will be issued via Status Page (https://status.catalystcloud.nz/) as necessary. We encourage you to subscribe to updates from this page. Kind Regards, The Catalyst Cloud Team.

Maintenance of support ticketing system

Apr <var data-var='date'> 1</var>, <var data-var='time'>21:30</var> NZDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 1</var>, <var data-var='time'>09:30</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 1</var>, <var data-var='time'>09:23</var> NZDT Scheduled - ############################################# Notice of interruption in the network service ############################################# Hello and thank you for taking the time to read through this notification. We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over the two weeks starting from the 30th of March 2025. Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process. Week 1 ========================================== - Monday 30th of March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 30th of March -> Wednesday 1st of April during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 1st of April - Friday 3rd: All compute instances may experience network interruptions up to 40 seconds. Week 2 ========================================== - Monday 6th of April during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 6th of April -> Wednesday 8th of April during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 8th of April - Friday 10th: All compute instances may experience network interruptions up to 40 seconds. Support during this period ========================================== Support will be available via your usual support channels. We have made efforts to ensure that there will be someone available to respond to any concerns you come across in a timely manner while this process takes place. Please make contact if you require our assistance or to report any outage in excess of those expected (see above). Further communications will be issued via Status Page (https://status.catalystcloud.nz/) as necessary. We encourage you to subscribe to updates from this page. Kind Regards, The Catalyst Cloud Team.

Apr <var data-var='date'> 1</var>, <var data-var='time'>18:09</var> NZDT Completed - The scheduled maintenance has been completed.Apr <var data-var='date'> 1</var>, <var data-var='time'>18:00</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr <var data-var='date'> 1</var>, <var data-var='time'>17:30</var> NZDT Scheduled - We will be carrying out maintenance on our support ticketing system during this window. The support panel in our dashboard may not be usable at times during this window. If you need to raise an urgent support ticket, and the panel isn't available, and have premium support, please use that process to raise a ticket.

Mar <var data-var='date'>31</var>, <var data-var='time'>20:00</var> NZDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>31</var>, <var data-var='time'>09:00</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>31</var>, <var data-var='time'>08:41</var> NZDT Scheduled - ############################################# Notice of interruption in the network service ############################################# Hello and thank you for taking the time to read through this notification. We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over the two weeks starting from the 30th of March 2025. Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process. Week 1 ========================================== - Monday 30th of March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 30th of March -> Wednesday 1st of April during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 1st of April - Friday 3rd: All compute instances may experience network interruptions up to 40 seconds. Week 2 ========================================== - Monday 6th of April during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 6th of April -> Wednesday 8th of April during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 8th of April - Friday 10th: All compute instances may experience network interruptions up to 40 seconds. Support during this period ========================================== Support will be available via your usual support channels. We have made efforts to ensure that there will be someone available to respond to any concerns you come across in a timely manner while this process takes place. Please make contact if you require our assistance or to report any outage in excess of those expected (see above). Further communications will be issued via Status Page (https://status.catalystcloud.nz/) as necessary. We encourage you to subscribe to updates from this page. Kind Regards, The Catalyst Cloud Team.

Mar <var data-var='date'>30</var>, <var data-var='time'>20:00</var> NZDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>30</var>, <var data-var='time'>08:00</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>30</var>, <var data-var='time'>07:46</var> NZDT Scheduled - ############################################# Notice of interruption in the network service ############################################# Hello and thank you for taking the time to read through this notification. We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over the two weeks starting from the 30th of March 2025. Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process. Week 1 ========================================== - Monday 30th of March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 30th of March -> Wednesday 1st of April during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 1st of April - Friday 3rd: All compute instances may experience network interruptions up to 40 seconds. Week 2 ========================================== - Monday 6th of April during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 6th of April -> Wednesday 8th of April during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 8th of April - Friday 10th: All compute instances may experience network interruptions up to 40 seconds. Support during this period ========================================== Support will be available via your usual support channels. We have made efforts to ensure that there will be someone available to respond to any concerns you come across in a timely manner while this process takes place. Please make contact if you require our assistance or to report any outage in excess of those expected (see above). Further communications will be issued via Status Page (https://status.catalystcloud.nz/) as necessary. We encourage you to subscribe to updates from this page. Kind Regards, The Catalyst Cloud Team.

Mar <var data-var='date'>25</var>, <var data-var='time'>19:30</var> NZDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>25</var>, <var data-var='time'>08:30</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>25</var>, <var data-var='time'>08:28</var> NZDT Scheduled - ############################################# Notice of interruption in the network service ############################################# Hello and thank you for taking the time to read through this notification. We will be upgrading the Network Service in the Porirua region twice over the two weeks starting from the 16th of March 2026. Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process. Week 1 ========================================== - Monday 16th March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 16th -> Wednesday 18th during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 18th -> Friday 20th: All compute instances may experience network interruptions up to 40 seconds, in extreme cases this may be up to 4 minutes. Week 2 ========================================== - Monday 23rd March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 23rd -> Wednesday 25th during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 25th -> Friday 27th: All compute instances may experience network interruptions up to 40 seconds, in extreme cases this may be up to 4 minutes. Support during this period ========================================== Support will be available via your usual support channels. We have made efforts to ensure that there will be someone available to respond to any concerns you come across in a timely manner while this process takes place. Please make contact if you require our assistance or to report any outage in excess of those expected (see above). Further communications will be issued via our status page (https://status.catalystcloud.nz/) as necessary. We encourage you to subscribe to updates from this page. Kind Regards, The Catalyst Cloud Team.

Mar <var data-var='date'>24</var>, <var data-var='time'>20:00</var> NZDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>24</var>, <var data-var='time'>09:00</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>24</var>, <var data-var='time'>08:32</var> NZDT Scheduled - ############################################# Notice of interruption in the network service ############################################# Hello and thank you for taking the time to read through this notification. We will be upgrading the Network Service in the Porirua region twice over the two weeks starting from the 16th of March 2026. Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process. Week 1 ========================================== - Monday 16th March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 16th -> Wednesday 18th during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 18th -> Friday 20th: All compute instances may experience network interruptions up to 40 seconds, , in extreme cases this may be up to 4 minutes. Week 2 ========================================== - Monday 23rd March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 23rd -> Wednesday 25th during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 25th -> Friday 27th: All compute instances may experience network interruptions up to 40 seconds, , in extreme cases this may be up to 4 minutes. Support during this period ========================================== Support will be available via your usual support channels. We have made efforts to ensure that there will be someone available to respond to any concerns you come across in a timely manner while this process takes place. Please make contact if you require our assistance or to report any outage in excess of those expected (see above). Further communications will be issued via our status page (https://status.catalystcloud.nz/) as necessary. We encourage you to subscribe to updates from this page. Kind Regards, The Catalyst Cloud Team.

Mar <var data-var='date'>23</var>, <var data-var='time'>20:30</var> NZDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>23</var>, <var data-var='time'>10:30</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>23</var>, <var data-var='time'>10:24</var> NZDT Scheduled - ############################################# Notice of interruption in the network service ############################################# Hello and thank you for taking the time to read through this notification. We will be upgrading the Network Service in the Porirua region twice over the two weeks starting from the 16th of March 2026. Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process. Week 1 ========================================== - Monday 16th March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 16th -> Wednesday 18th during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 18th -> Friday 20th: All compute instances may experience network interruptions up to 40 seconds, , in extreme cases this may be up to 4 minutes. Week 2 ========================================== - Monday 23rd March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 23rd -> Wednesday 25th during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 25th -> Friday 27th: All compute instances may experience network interruptions up to 40 seconds, , in extreme cases this may be up to 4 minutes. Support during this period ========================================== Support will be available via your usual support channels. We have made efforts to ensure that there will be someone available to respond to any concerns you come across in a timely manner while this process takes place. Please make contact if you require our assistance or to report any outage in excess of those expected (see above). Further communications will be issued via our status page (https://status.catalystcloud.nz/) as necessary. We encourage you to subscribe to updates from this page. Kind Regards, The Catalyst Cloud Team.

Mar <var data-var='date'>20</var>, <var data-var='time'>09:10</var> NZDT Completed - The scheduled maintenance has been completed.Mar <var data-var='date'>20</var>, <var data-var='time'>09:09</var> NZDT Update - Scheduled maintenance is still in progress. We will provide updates as necessary.Mar <var data-var='date'>16</var>, <var data-var='time'>09:30</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar <var data-var='date'>16</var>, <var data-var='time'>09:19</var> NZDT Scheduled - ############################################# Notice of interruption in the network service ############################################# Hello and thank you for taking the time to read through this notification. We will be upgrading the Network Service in the Porirua region twice over the two weeks starting from the 16th of March 2026. Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process. Week 1 ========================================== - Monday 16th March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 16th -> Wednesday 18th during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 18th -> Friday 20th: All compute instances may experience network interruptions up to 40 seconds. Week 2 ========================================== - Monday 23rd March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 23rd -> Wednesday 25th during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 25th -> Friday 27th: All compute instances may experience network interruptions up to 40 seconds. Support during this period ========================================== Support will be available via your usual support channels. We have made efforts to ensure that there will be someone available to respond to any concerns you come across in a timely manner while this process takes place. Please make contact if you require our assistance or to report any outage in excess of those expected (see above). Further communications will be issued via our status page (https://status.catalystcloud.nz/) as necessary. We encourage you to subscribe to updates from this page. Kind Regards, The Catalyst Cloud Team.

Mar <var data-var='date'>13</var>, <var data-var='time'>22:51</var> NZDT Resolved - This incident has been resolved.Mar <var data-var='date'>13</var>, <var data-var='time'>22:31</var> NZDT Monitoring - A fix has been implemented and we are monitoring the results.Mar <var data-var='date'>13</var>, <var data-var='time'>22:26</var> NZDT Identified - The issue has been identified and a fix is being implemented.Mar <var data-var='date'>13</var>, <var data-var='time'>17:40</var> NZDT Investigating - Instance creation is inconsistently slow. We are investigating the root cause. Retrying instance creation will normally work.

Degraded compute and network api performance nz-por-1

Mar <var data-var='date'> 4</var>, <var data-var='time'>23:30</var> NZDT Resolved - Some of our APIs in the nz-por-1 region were suffering from degraded performance and, occasionally, failed creation requests. This issue has now been resolved, and all APIs are now available again.

API issues in nz-por-1

Feb <var data-var='date'>26</var>, <var data-var='time'>11:00</var> NZDT Resolved - One of our compute hypervisors in the nz-hlz-1 region suffered from a networking issue causing higher than usual latency for block storage access for instances hosted on that hypervisor. The issue has now been fixed, and all affected instances should now have performance restored.

Storage latency issues for some instances in nz-hlz-1

Feb <var data-var='date'>25</var>, <var data-var='time'>18:39</var> NZDT Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>25</var>, <var data-var='time'>18:00</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>25</var>, <var data-var='time'>15:04</var> NZDT Scheduled - We will be carrying out maintenance on our support ticketing system during this window. The support panel in our dashboard may not be usable at times during this window. If you need to raise an urgent support ticket, and the panel isn't available, and have premium support, please use that process to raise a ticket.

Feb <var data-var='date'>21</var>, <var data-var='time'>09:50</var> NZDT Resolved - This incident has been resolved.Feb <var data-var='date'>21</var>, <var data-var='time'>09:30</var> NZDT Update - Mitigations have now been implemented, and network transit has been restored. We are now monitoring for any further issues.Feb <var data-var='date'>21</var>, <var data-var='time'>09:23</var> NZDT Monitoring - Some service has been restored. We are still working on the mitigation for all of our networks.Feb <var data-var='date'>21</var>, <var data-var='time'>09:05</var> NZDT Update - We are implementing a mitigation that will restore service.Feb <var data-var='date'>21</var>, <var data-var='time'>09:04</var> NZDT Identified - Magic Transit, one of our transit providers, is recovering from an outage. For more information: https://www.cloudflarestatus.com/incidents/kwy3dt82bwbtFeb <var data-var='date'>21</var>, <var data-var='time'>08:59</var> NZDT Investigating - We are experiencing network transit issues across IPv4 in the nz-hlz-1 region. IPv6 is unaffected. We are currently investigating the issue.

Network transit issues in nz-hlz-1

Feb <var data-var='date'>21</var>, <var data-var='time'>09:47</var> NZDT Resolved - New database instances can now be created in the nz-hlz-1 region.Feb <var data-var='date'>21</var>, <var data-var='time'>08:50</var> NZDT Investigating - Our automated testing has alerted to us that new database instances cannot currently be created in the nz-hlz-1 region. Existing database instances appear to be unaffected.

Unable to create new database instances in nz-hlz-1

Feb <var data-var='date'>16</var>, <var data-var='time'>14:00</var> NZDT Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>16</var>, <var data-var='time'>12:00</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>10</var>, <var data-var='time'>16:18</var> NZDT Scheduled - We are upgrading the Catalyst Cloud Alarm Service in the nz-hlz-1 region. Between 12:00 and 14:00 NZDT there will be a period where the Alarm Service will be unavailable in the nz-hlz-1 region. During the outage, the following functionality will be unavailable: * The Alarm API will not be accessible. * Existing alarms will not be evaluated, and any configured alarm actions will not be invoked. * Orchestration Service stack auto-scaling and auto-healing will be temporarily unavailable. * Catalyst Cloud Kubernetes Service (CCKS) cluster auto-scaling does not use the Alarm Service, so will continue working throughout the outage period. Full service will be restored by 14:00 NZDT. If you wish to raise a support ticket, the Support Centre will remain available throughout the maintenance period. If you are a Premium Support customer and need to raise an urgent support ticket, please use that process as normal.

Alarm service upgrade (nz-hlz-1)

Feb <var data-var='date'>16</var>, <var data-var='time'>12:00</var> NZDT Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>16</var>, <var data-var='time'>10:00</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>10</var>, <var data-var='time'>16:16</var> NZDT Scheduled - We are upgrading the Catalyst Cloud Alarm Service in the nz-por-1 region. Between 10:00 and 12:00 NZDT there will be a period where the Alarm Service will be unavailable in the nz-por-1 region. During the outage, the following functionality will be unavailable: * The Alarm API will not be accessible. * Existing alarms will not be evaluated, and any configured alarm actions will not be invoked. * Orchestration Service stack auto-scaling and auto-healing will be temporarily unavailable. * Catalyst Cloud Kubernetes Service (CCKS) cluster auto-scaling does not use the Alarm Service, so will continue working throughout the outage period. Full service will be restored by 12:00 NZDT. If you wish to raise a support ticket, the Support Centre will remain available throughout the maintenance period. If you are a Premium Support customer and need to raise an urgent support ticket, please use that process as normal.

Alarm service upgrade (nz-por-1)

Feb <var data-var='date'>10</var>, <var data-var='time'>18:00</var> NZDT Completed - The scheduled maintenance has been completed.Feb <var data-var='date'>10</var>, <var data-var='time'>09:45</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'>10</var>, <var data-var='time'>09:38</var> NZDT Scheduled - We will be undergoing some scheduled maintenance on the block storage components in Porirua during this time.

Block Storage maintenance in Porirua

Feb <var data-var='date'> 9</var>, <var data-var='time'>17:00</var> NZDT Completed - The scheduled maintenance has been completed.Feb <var data-var='date'> 9</var>, <var data-var='time'>10:00</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 9</var>, <var data-var='time'>09:40</var> NZDT Scheduled - We will be undergoing some scheduled maintenance on the block storage components in Porirua during this time.

Feb <var data-var='date'> 9</var>, <var data-var='time'>14:00</var> NZDT Completed - The scheduled maintenance has been completed.Feb <var data-var='date'> 9</var>, <var data-var='time'>12:54</var> NZDT Update - The upgrade is complete in the nz_wlg_2 and nz-por-1 regions. The upgrade is currently underway in nz-hlz-1, and is expected to be completed by 14:00 NZDT.Feb <var data-var='date'> 9</var>, <var data-var='time'>09:00</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 3</var>, <var data-var='time'>14:34</var> NZDT Scheduled - We are performing an upgrade of our billing service during this time. The billing API and dashboard will continue to work as normal throughout the upgrade period. If you run into any issues using the billing API or dashboard, please raise a support ticket via the Support Centre. If you are a Premium Support customer and need to raise an urgent support ticket, please use that process as normal.

Billing service upgrade

Feb <var data-var='date'> 5</var>, <var data-var='time'>18:04</var> NZDT Resolved - This incident has been resolved.Feb <var data-var='date'> 5</var>, <var data-var='time'>15:34</var> NZDT Update - We are continuing to monitor for any further issues.Feb <var data-var='date'> 5</var>, <var data-var='time'>15:12</var> NZDT Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'> 5</var>, <var data-var='time'>15:09</var> NZDT Identified - One of our networking nodes has experienced a failure. We are currently migrating affected workloads.Feb <var data-var='date'> 5</var>, <var data-var='time'>15:00</var> NZDT Investigating - We are currently investigating this issue.

Network issues in porirua

Feb <var data-var='date'> 5</var>, <var data-var='time'>16:05</var> NZDT Completed - The scheduled maintenance has been completed.Feb <var data-var='date'> 5</var>, <var data-var='time'>15:05</var> NZDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb <var data-var='date'> 5</var>, <var data-var='time'>15:01</var> NZDT Scheduled - We are undergoing some scheduled maintenance on the block storage in Porirua.

Feb <var data-var='date'> 4</var>, <var data-var='time'>06:07</var> NZDT Resolved - This incident has been resolved.Feb <var data-var='date'> 4</var>, <var data-var='time'>05:26</var> NZDT Investigating - Block storage is degraded in hamilton due to hardware issues. We are working on a solution.

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Networking service maintenance

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Is Catalyst Cloud down?

Catalyst Cloud status is UNDER MAINTENANCE

Components with issues

Lastest published events

Networking service maintenance

Networking service maintenance

Maintenance of support ticketing system

Catalyst Cloud Services, Components and Regions

Recent Catalyst Cloud events

Networking service maintenance

Networking service maintenance

Maintenance of support ticketing system

Networking service maintenance

Maintenance of support ticketing system

Networking service maintenance

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