Apr <var data-var='date'> 8</var>, <var data-var='time'>20:46</var> AEST Update - Some users may have issues with: - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.Apr <var data-var='date'> 8</var>, <var data-var='time'>19:23</var> AEST Identified - Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.

Some users are experiencing issues with AI image and video generation

Mar <var data-var='date'>23</var>, <var data-var='time'>10:09</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding.Mar <var data-var='date'>23</var>, <var data-var='time'>09:44</var> AEDT Monitoring - We’ve applied a fix for this issue and are currently monitoring to make sure everything is working as expected. We’ll continue to keep a close eye on things and share any updates if needed.Mar <var data-var='date'>23</var>, <var data-var='time'>08:57</var> AEDT Investigating - Users may have issues loading Canva. Opening designs may yield a 503 error. We are currently investigating the issue and will keep you updated.

Some users may encounter issues loading Canva.

Mar <var data-var='date'>12</var>, <var data-var='time'>15:53</var> AEDT Resolved - This incident is now mitigated. Thank you for your patience and understanding.Mar <var data-var='date'>12</var>, <var data-var='time'>15:34</var> AEDT Update - Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might be logged out, offline or Canva's servers are unreachable." We are currently investigating and working to mitigate the issue.Mar <var data-var='date'>12</var>, <var data-var='time'>15:33</var> AEDT Investigating - Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might me logged out, offline or Canva's servers are unreachable.

Media uploads failing for some users

Mar <var data-var='date'>12</var>, <var data-var='time'>11:06</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding.Mar <var data-var='date'>12</var>, <var data-var='time'>10:28</var> AEDT Investigating - We are currently investigating this issue.

Users may experience a 503 error message when accessing canva.com.

Jan <var data-var='date'>29</var>, <var data-var='time'>11:21</var> AEDT Resolved - Thank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edits - Try downloading againJan <var data-var='date'>29</var>, <var data-var='time'>09:18</var> AEDT Identified - Some users may experience download issues with designs that include uploaded photos or image files.

Download issues for designs with uploaded images

Jan <var data-var='date'>29</var>, <var data-var='time'>08:49</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding.Jan <var data-var='date'>29</var>, <var data-var='time'>05:23</var> AEDT Monitoring - Some Canva apps appear in black or grey, making the elements underneath difficult to see. As a workaround, we suggest changing your Canva theme from Light to Dark under the Accessibility: https://www.canva.com/settings/accessibility

Canva apps appears to be in black/grey background

Jan <var data-var='date'>23</var>, <var data-var='time'>16:59</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding.Jan <var data-var='date'>23</var>, <var data-var='time'>12:31</var> AEDT Identified - Event: We are aware that apps created after 2026-01-21 00:00:00 UTC are generated with an ID that contain an underscore which results in developers experiencing CORS issues and unable to test locally. Workaround: Please use Firefox as your browser for now, which should allow you to continue testing. We're actively working on a fix and will share more details about the specific issue shortly. Thanks for your patience, and apologies for the disruption to your workflow.

Apps Creation Issue

Jan <var data-var='date'> 8</var>, <var data-var='time'>14:09</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding.Jan <var data-var='date'> 8</var>, <var data-var='time'>12:02</var> AEDT Monitoring - The fix has been put in place and we are monitoring the issueJan <var data-var='date'> 8</var>, <var data-var='time'>10:29</var> AEDT Investigating - Users may experience issues with Logging in/Signing up. We are currently investigating the issue and will keep you updated.

Users may experience issues with Logging in/Signing up.

Dec <var data-var='date'>18</var>, <var data-var='time'>12:50</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding.Dec <var data-var='date'>18</var>, <var data-var='time'>10:28</var> AEDT Monitoring - We have put a fix in place and Canva has recovered. We are continuously monitoring the issue.Dec <var data-var='date'>18</var>, <var data-var='time'>09:33</var> AEDT Update - We are currently investigating the issue and will keep you updated.Dec <var data-var='date'>18</var>, <var data-var='time'>09:25</var> AEDT Investigating - We are currently investigating the issue and will keep you updated.

Some users may experience an error upon accessing their Canva designs.

Dec <var data-var='date'> 5</var>, <var data-var='time'>20:42</var> AEDT Resolved - Canva services have fully recovered following the Cloudflare outage. All systems are now operational.Dec <var data-var='date'> 5</var>, <var data-var='time'>20:30</var> AEDT Monitoring - We are continuing to monitor Canva services following the Cloudflare outage. All systems appear to be recovering.Dec <var data-var='date'> 5</var>, <var data-var='time'>20:09</var> AEDT Investigating - Canva is down due to Cloudflare outage

Canva is down due to Cloudflare outage

Nov <var data-var='date'>27</var>, <var data-var='time'>13:04</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding.Nov <var data-var='date'>27</var>, <var data-var='time'>12:37</var> AEDT Monitoring - The fix has been put in place and we are monitoring the issue.Nov <var data-var='date'>27</var>, <var data-var='time'>12:12</var> AEDT Investigating - Users may experience issues with Canva Al features. We are currently investigating the issue and will keep you updated.

Users may experience issues with Canva Al features

Nov <var data-var='date'>22</var>, <var data-var='time'>21:49</var> AEDT Resolved - The issue is now resolved.Nov <var data-var='date'>22</var>, <var data-var='time'>21:43</var> AEDT Monitoring - The fix has been put in place and we are monitoring the issueNov <var data-var='date'>22</var>, <var data-var='time'>21:18</var> AEDT Investigating - Users are experiencing issues using Canva Connect API

Connect API

Nov <var data-var='date'>19</var>, <var data-var='time'>01:56</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding.Nov <var data-var='date'>19</var>, <var data-var='time'>01:48</var> AEDT Update - We've implemented a fix and monitoring results.Nov <var data-var='date'>19</var>, <var data-var='time'>01:06</var> AEDT Monitoring - We've implemented a fix and monitoring results.Nov <var data-var='date'>19</var>, <var data-var='time'>00:39</var> AEDT Update - We are working with Cloudflare to fix the issue.Nov <var data-var='date'>18</var>, <var data-var='time'>23:30</var> AEDT Update - Our CDN provider Cloudflare is having issues resulting in Canva being unable to load for some users. Please refer to https://www.cloudflarestatus.com/Nov <var data-var='date'>18</var>, <var data-var='time'>23:22</var> AEDT Update - We are continuing to work on a fix for this issue.Nov <var data-var='date'>18</var>, <var data-var='time'>23:04</var> AEDT Identified - Users may be unable to load Canva.

Users are experiencing issues loading Canva

Oct <var data-var='date'>30</var>, <var data-var='time'>16:22</var> AEDT Resolved - This incident has been resolved.Oct <var data-var='date'>30</var>, <var data-var='time'>11:58</var> AEDT Monitoring - - Fix has been implemented. Users should be able to generate videos with Magic Media now.Oct <var data-var='date'>30</var>, <var data-var='time'>03:10</var> AEDT Identified - Users may experience issues when trying to generate videos through Magic Media.

Users are experiencing issues generating video through Magic Media

Oct <var data-var='date'>29</var>, <var data-var='time'>06:59</var> AEDT Resolved - This issue has been resolvedOct <var data-var='date'>29</var>, <var data-var='time'>06:03</var> AEDT Investigating - We are currently investigating an issue where some users are unable to add credit cards as a payment method.

Some users are unable to add credit cards as a payment method

Oct <var data-var='date'>21</var>, <var data-var='time'>08:43</var> AEDT Resolved - The issue has been resolved.Oct <var data-var='date'>21</var>, <var data-var='time'>03:45</var> AEDT Update - Most of Canva and our features have come back online. Our team is actively investigating: - loading designs on homepage (refresh sometimes works) - slowness related issues when downloading designs - errors related to generating images/video - errors creating or finding designsOct <var data-var='date'>21</var>, <var data-var='time'>03:12</var> AEDT Update - Most of Canva and our features have come back online. Our team is actively investigating: - slowness related issues when downloading designs - errors related to generating images/video - errors creating or finding designsOct <var data-var='date'>21</var>, <var data-var='time'>02:42</var> AEDT Identified - Most of Canva and our features have come back online. Our team is actively investigating slowness related issues when downloading designs and errors related to generating images/video.Oct <var data-var='date'>21</var>, <var data-var='time'>02:26</var> AEDT Update - Users may encounter intermittent issues using Canva, including downloading designs and generating images and videos. We are continuing to monitor.Oct <var data-var='date'>21</var>, <var data-var='time'>01:54</var> AEDT Update - Users may encounter intermittent issues using Canva, including downloading designs and generating images and videos. We are continuing to monitor.Oct <var data-var='date'>21</var>, <var data-var='time'>01:27</var> AEDT Update - Users may still see issues with downloading designs and generating images and videos. We are continuing to monitor.Oct <var data-var='date'>21</var>, <var data-var='time'>01:18</var> AEDT Update - Users may still see issues with downloading designs. We are continuing to monitor.Oct <var data-var='date'>21</var>, <var data-var='time'>00:53</var> AEDT Update - Users may still see issues with downloading designs. We are continuing to monitor.Oct <var data-var='date'>21</var>, <var data-var='time'>00:30</var> AEDT Update - Users may still see issues with downloading designs. We are continuing to monitor.Oct <var data-var='date'>21</var>, <var data-var='time'>00:15</var> AEDT Update - Users may still see issues with downloading designs. We are continuing to monitor.Oct <var data-var='date'>21</var>, <var data-var='time'>00:01</var> AEDT Update - Users may still see issues with downloading designs. We are continuing to monitor.Oct <var data-var='date'>20</var>, <var data-var='time'>23:45</var> AEDT Update - We are seeing significant recovery. Users may still see issues with downloading designs. We are continuing to monitor.Oct <var data-var='date'>20</var>, <var data-var='time'>21:27</var> AEDT Update - We have seen the majority of functionality recovered. Users may still see issues with downloading designs.Oct <var data-var='date'>20</var>, <var data-var='time'>21:07</var> AEDT Update - We are seeing significant recovery. We are continuing to monitor.Oct <var data-var='date'>20</var>, <var data-var='time'>20:56</var> AEDT Monitoring - We are seeing significant recovery. We are continuing to monitor.Oct <var data-var='date'>20</var>, <var data-var='time'>20:43</var> AEDT Identified - We are seeing some signs of recovery in some regions. We are still working with our underlying cloud provider to restore full access.Oct <var data-var='date'>20</var>, <var data-var='time'>20:17</var> AEDT Update - We are currently experiencing significantly increased error rates which are impacting functionality on Canva. There is a major issue with our underlying cloud provider. We are working with them to restore full access as quickly as possible.Oct <var data-var='date'>20</var>, <var data-var='time'>19:16</var> AEDT Update - We are currently experiencing significantly increased error rates which are impacting functionality on Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible.Oct <var data-var='date'>20</var>, <var data-var='time'>19:14</var> AEDT Update - We are currently experiencing significantly increased error rates which are impacting functionality on Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible.Oct <var data-var='date'>20</var>, <var data-var='time'>19:09</var> AEDT Update - We are currently experiencing significantly increased error rates which are impacting functionality on Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible.Oct <var data-var='date'>20</var>, <var data-var='time'>19:06</var> AEDT Update - We are currently experiencing significantly increased error rates which are impacting functionality on Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible.Oct <var data-var='date'>20</var>, <var data-var='time'>18:14</var> AEDT Investigating - We’re aware that Canva and its features are currently unavailable for some users. Our team is actively investigating the issue and working to restore full access as quickly as possible.

Users are encountering issues with accessing or using Canva.

Oct <var data-var='date'>15</var>, <var data-var='time'>02:30</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understandingOct <var data-var='date'>15</var>, <var data-var='time'>02:21</var> AEDT Monitoring - A fix has been implemented and we are monitoring the results.Oct <var data-var='date'>15</var>, <var data-var='time'>01:43</var> AEDT Investigating - We are currently investigating this issue.

Some users might not be able to access Canva

Oct <var data-var='date'> 7</var>, <var data-var='time'>21:20</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding.Oct <var data-var='date'> 7</var>, <var data-var='time'>20:43</var> AEDT Investigating - We've noticed an increase in failed and slow uploads in some regions, and are investigating

Some users may encounter an error or slowness when uploading files to Canva

Oct <var data-var='date'> 7</var>, <var data-var='time'>13:50</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding.Oct <var data-var='date'> 7</var>, <var data-var='time'>12:22</var> AEDT Monitoring - We have implemented mitigations for the identified issues and user functionality is restored. We are continuing to monitor for any problems related to the latest iOS releases.Oct <var data-var='date'> 2</var>, <var data-var='time'>18:49</var> AEST Identified - We’re currently investigating critical issues affecting users on iOS 26.0. The main impact is on text input and editing, with layout problems also obscuring certain functionality. Most affected: iOS web browser Also affected: Native iOS app Our team is actively working on mitigations to restore full functionality.

Text input and layout issues on iOS 26.0 (web browser and app)

Oct <var data-var='date'> 1</var>, <var data-var='time'>12:06</var> AEST Resolved - This incident has been resolved.Oct <var data-var='date'> 1</var>, <var data-var='time'>10:59</var> AEST Investigating - We are currently investigating an issue wherein our users are unable to import files from most apps. We will update again once the issue is solved.

Unable to import files from most apps

Sep <var data-var='date'>23</var>, <var data-var='time'>09:12</var> AEST Resolved - The maintenance is now completeSep <var data-var='date'>23</var>, <var data-var='time'>08:41</var> AEST Identified - We are currently conducting maintenance for Brankit during this time: Logged in users will not be able to create/use their Brand Kit. Logged in users will not be able to use uploaded fonts/textstyles from their Brand Kit in the editor. Logged in users will not be able to use colors and chart colors from their brand kit in the editor. Magic write with brand voice will not be accessible. Canva.com/brand will show “There’s a problem loading this page” Brand controls will not be accessible. Publish controls and app controls will not be available The maintenance is expected to last for a few minutes.

Planned Maintenance for Brandkit

Sep <var data-var='date'>17</var>, <var data-var='time'>06:26</var> AEST Resolved - This incident is now resolved. Thank you for your patience and understanding.Sep <var data-var='date'>17</var>, <var data-var='time'>06:24</var> AEST Monitoring - A fix has been rolled out and we are monitoring the results to ensure the issue is fully resolved.Sep <var data-var='date'>17</var>, <var data-var='time'>03:06</var> AEST Investigating - Users are experiencing issues with folders wherein the subfolders appear outside the main folders on the Projects page

Subfolders appear outside the main folders on the Projects page

Sep <var data-var='date'>10</var>, <var data-var='time'>17:54</var> AEST Resolved - This incident is now resolved. Thank you for your patience and understanding.Sep <var data-var='date'>10</var>, <var data-var='time'>16:16</var> AEST Investigating - We are currently investigating reports of users experiencing errors when attempting to process payments. Our team is working to identify and resolve this issue. We will provide updates as more information becomes available.

Payment Errors

Sep <var data-var='date'> 5</var>, <var data-var='time'>14:29</var> AEST Resolved - This incident is now resolved. Thank you for your patience and understanding.Sep <var data-var='date'> 5</var>, <var data-var='time'>10:50</var> AEST Investigating - Users experiencing increase in timeout errors affecting image generation in our Dream Lab, Canva AI, and Magic Media products. We’ve identified the root cause and are actively working on a fix.

Users experiencing increase in timeout errors affecting image generation.

Aug <var data-var='date'>28</var>, <var data-var='time'>23:23</var> AEST Resolved - This incident is now resolved. Thank you for your patience and understanding.Aug <var data-var='date'>28</var>, <var data-var='time'>22:50</var> AEST Monitoring - We have implemented a fix for the access issues affecting users in Indonesia. We are currently monitoring the situation to ensure the issue is fully resolved and will provide updates as we verify everything is working normally.Aug <var data-var='date'>28</var>, <var data-var='time'>22:28</var> AEST Investigating - We are currently aware of reports from users in Indonesia experiencing difficulty accessing Canva. Our team is investigating this issue and working to resolve it. We will provide updates as more information becomes available.

Is Canva down?

Canva status is UP

Lastest published events

Some users are experiencing issues with AI image and video generation

Some users may encounter issues loading Canva.

Media uploads failing for some users

Canva Services, Components and Regions

Recent Canva events

Some users are experiencing issues with AI image and video generation

Some users may encounter issues loading Canva.

Media uploads failing for some users

Users may experience a 503 error message when accessing canva.com.

Download issues for designs with uploaded images

Canva apps appears to be in black/grey background

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Is Canva down?

Canva status is UP

Lastest published events

Some users are experiencing issues with AI image and video generation

Some users may encounter issues loading Canva.

Media uploads failing for some users

Canva Services, Components and Regions

Recent Canva events

Some users are experiencing issues with AI image and video generation

Some users may encounter issues loading Canva.

Media uploads failing for some users

Users may experience a 503 error message when accessing canva.com.

Download issues for designs with uploaded images

Canva apps appears to be in black/grey background

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!