May <var data-var='date'>22</var>, <var data-var='time'>14:41</var> AEST Resolved - This incident has been resolved. May <var data-var='date'>22</var>, <var data-var='time'>14:07</var> AEST Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'>22</var>, <var data-var='time'>13:46</var> AEST Identified - The issue has been identified and a fix is being implemented. May <var data-var='date'>22</var>, <var data-var='time'>13:34</var> AEST Investigating - We are currently investigating the issue.

Some users might experience intermittent errors in Canva

May <var data-var='date'>21</var>, <var data-var='time'>16:28</var> AEST Resolved - This incident is now resolved. Thank you for your patience and understanding. May <var data-var='date'>21</var>, <var data-var='time'>15:40</var> AEST Monitoring - We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes. May <var data-var='date'>21</var>, <var data-var='time'>14:56</var> AEST Identified - Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

Intermittent errors uploading images and videos or using media editing tools

May <var data-var='date'>12</var>, <var data-var='time'>14:42</var> AEST Resolved - This incident has been resolved. May <var data-var='date'>12</var>, <var data-var='time'>14:15</var> AEST Investigating - Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.

Some users may have issues accessing Canva offline features

May <var data-var='date'> 9</var>, <var data-var='time'>08:43</var> AEST Resolved - This incident has been resolved. May <var data-var='date'> 8</var>, <var data-var='time'>16:01</var> AEST Update - We're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue. May <var data-var='date'> 8</var>, <var data-var='time'>12:16</var> AEST Monitoring - We've seen recovery and are currently monitoring for any further issues. May <var data-var='date'> 8</var>, <var data-var='time'>10:56</var> AEST Identified - We’re currently experiencing intermittent issues due to an ongoing AWS service disruption. AWS has acknowledged the issue on their status page. We’re monitoring the situation closely and will update as more information becomes available. For vendor updates, see: https://health.aws.amazon.com/health/status May <var data-var='date'> 8</var>, <var data-var='time'>10:43</var> AEST Investigating - Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

Some users may have issues accessing Canva

May <var data-var='date'> 7</var>, <var data-var='time'>14:37</var> AEST Resolved - This incident has been resolved. May <var data-var='date'> 7</var>, <var data-var='time'>13:54</var> AEST Identified - Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix. May <var data-var='date'> 7</var>, <var data-var='time'>13:29</var> AEST Investigating - Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We are currently investigating the issue.

Some users might experience errors when trying to access designs

May <var data-var='date'> 7</var>, <var data-var='time'>12:11</var> AEST Resolved - This incident has been resolved. May <var data-var='date'> 7</var>, <var data-var='time'>11:55</var> AEST Monitoring - A fix has been implemented and we are monitoring the results. May <var data-var='date'> 7</var>, <var data-var='time'>11:32</var> AEST Identified - Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.

May <var data-var='date'> 7</var>, <var data-var='time'>10:59</var> AEST Resolved - This incident has been resolved. May <var data-var='date'> 7</var>, <var data-var='time'>10:49</var> AEST Monitoring - A fix has been implemented and we are currently monitoring for any further issues. May <var data-var='date'> 7</var>, <var data-var='time'>10:33</var> AEST Update - Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service. May <var data-var='date'> 7</var>, <var data-var='time'>10:23</var> AEST Identified - Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service. May <var data-var='date'> 7</var>, <var data-var='time'>10:03</var> AEST Investigating - Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.

Users in some countries may experience issues trying to access Canva

Apr <var data-var='date'>30</var>, <var data-var='time'>09:26</var> AEST Resolved - This incident is now resolved. Thank you for your patience and understanding. Apr <var data-var='date'>30</var>, <var data-var='time'>09:01</var> AEST Monitoring - A fix has been implemented and we are monitoring the results.

Apr <var data-var='date'>30</var>, <var data-var='time'>00:16</var> AEST Resolved - This incident is now resolved. Thank you for your patience and understanding. Apr <var data-var='date'>29</var>, <var data-var='time'>23:49</var> AEST Monitoring - A fix has been implemented and we are monitoring the results.

Apr <var data-var='date'>29</var>, <var data-var='time'>11:02</var> AEST Resolved - This has been resolved. Apr <var data-var='date'>29</var>, <var data-var='time'>10:35</var> AEST Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>29</var>, <var data-var='time'>10:21</var> AEST Investigating - Users should be able to access Canva, we are monitoring the fix.

Users should be able to access Canva, we are monitoring the fix.

Apr <var data-var='date'>29</var>, <var data-var='time'>10:35</var> AEST Resolved - This incident is now resolved. Thank you for your patience and understanding. Apr <var data-var='date'>29</var>, <var data-var='time'>09:24</var> AEST Investigating - Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

Apr <var data-var='date'>23</var>, <var data-var='time'>10:28</var> AEST Resolved - This incident is resolved. Thank you for patience and understanding. Apr <var data-var='date'>23</var>, <var data-var='time'>09:59</var> AEST Monitoring - The incident is now mitigated. We will continue to monitor and resolve after confirming accessing designs are stable. Apr <var data-var='date'>23</var>, <var data-var='time'>09:48</var> AEST Investigating - Users are having issues accessing designs. Our engineers are urgently investigating the issue.

Users are having issues accessing designs

Apr <var data-var='date'>13</var>, <var data-var='time'>15:56</var> AEST Resolved - This incident is now resolved. Thank you for your patience and understanding. Apr <var data-var='date'>13</var>, <var data-var='time'>10:51</var> AEST Monitoring - The incident is now mitigated. We will continue to monitor and resolve after confirming operations are stable. Apr <var data-var='date'>13</var>, <var data-var='time'>10:33</var> AEST Update - We are continuing to investigate this issue. Apr <var data-var='date'>13</var>, <var data-var='time'>10:32</var> AEST Update - We are continuing to investigate this issue. Apr <var data-var='date'>13</var>, <var data-var='time'>10:28</var> AEST Investigating - Users may experience issues opening new and existing designs. Our engineers are working to resolve the issue.

Users may experience issues opening new and existing designs

Apr <var data-var='date'>11</var>, <var data-var='time'>15:04</var> AEST Resolved - This incident is now resolved. Thank you for your patience and understanding. Apr <var data-var='date'>11</var>, <var data-var='time'>00:39</var> AEST Investigating - Users may be unable to access the AI Voice feature for video creation. We are aware of the issue and are investigating a fix.

Some users may experience issues accessing AI Voice

Apr <var data-var='date'> 9</var>, <var data-var='time'>19:54</var> AEST Resolved - This incident is now resolved. Thank you for your patience and understanding. Apr <var data-var='date'> 8</var>, <var data-var='time'>20:46</var> AEST Update - Some users may have issues with: - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it. Apr <var data-var='date'> 8</var>, <var data-var='time'>19:23</var> AEST Identified - Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.

Some users are experiencing issues with AI image and video generation.

Mar <var data-var='date'>23</var>, <var data-var='time'>10:09</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding. Mar <var data-var='date'>23</var>, <var data-var='time'>09:44</var> AEDT Monitoring - We’ve applied a fix for this issue and are currently monitoring to make sure everything is working as expected. We’ll continue to keep a close eye on things and share any updates if needed. Mar <var data-var='date'>23</var>, <var data-var='time'>08:57</var> AEDT Investigating - Users may have issues loading Canva. Opening designs may yield a 503 error. We are currently investigating the issue and will keep you updated.

Some users may encounter issues loading Canva.

Mar <var data-var='date'>12</var>, <var data-var='time'>15:53</var> AEDT Resolved - This incident is now mitigated. Thank you for your patience and understanding. Mar <var data-var='date'>12</var>, <var data-var='time'>15:34</var> AEDT Update - Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might be logged out, offline or Canva's servers are unreachable." We are currently investigating and working to mitigate the issue. Mar <var data-var='date'>12</var>, <var data-var='time'>15:33</var> AEDT Investigating - Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might me logged out, offline or Canva's servers are unreachable.

Media uploads failing for some users

Mar <var data-var='date'>12</var>, <var data-var='time'>11:06</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding. Mar <var data-var='date'>12</var>, <var data-var='time'>10:28</var> AEDT Investigating - We are currently investigating this issue.

Users may experience a 503 error message when accessing canva.com.

Jan <var data-var='date'>29</var>, <var data-var='time'>11:21</var> AEDT Resolved - Thank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edits - Try downloading again Jan <var data-var='date'>29</var>, <var data-var='time'>09:18</var> AEDT Identified - Some users may experience download issues with designs that include uploaded photos or image files.

Download issues for designs with uploaded images

Jan <var data-var='date'>29</var>, <var data-var='time'>08:49</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding. Jan <var data-var='date'>29</var>, <var data-var='time'>05:23</var> AEDT Monitoring - Some Canva apps appear in black or grey, making the elements underneath difficult to see. As a workaround, we suggest changing your Canva theme from Light to Dark under the Accessibility: https://www.canva.com/settings/accessibility

Canva apps appears to be in black/grey background

Jan <var data-var='date'>23</var>, <var data-var='time'>16:59</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding. Jan <var data-var='date'>23</var>, <var data-var='time'>12:31</var> AEDT Identified - Event: We are aware that apps created after 2026-01-21 00:00:00 UTC are generated with an ID that contain an underscore which results in developers experiencing CORS issues and unable to test locally. Workaround: Please use Firefox as your browser for now, which should allow you to continue testing. We're actively working on a fix and will share more details about the specific issue shortly. Thanks for your patience, and apologies for the disruption to your workflow.

Apps Creation Issue

Jan <var data-var='date'> 8</var>, <var data-var='time'>14:09</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding. Jan <var data-var='date'> 8</var>, <var data-var='time'>12:02</var> AEDT Monitoring - The fix has been put in place and we are monitoring the issue Jan <var data-var='date'> 8</var>, <var data-var='time'>10:29</var> AEDT Investigating - Users may experience issues with Logging in/Signing up. We are currently investigating the issue and will keep you updated.

Users may experience issues with Logging in/Signing up.

Dec <var data-var='date'>18</var>, <var data-var='time'>12:50</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding. Dec <var data-var='date'>18</var>, <var data-var='time'>10:28</var> AEDT Monitoring - We have put a fix in place and Canva has recovered. We are continuously monitoring the issue. Dec <var data-var='date'>18</var>, <var data-var='time'>09:33</var> AEDT Update - We are currently investigating the issue and will keep you updated. Dec <var data-var='date'>18</var>, <var data-var='time'>09:25</var> AEDT Investigating - We are currently investigating the issue and will keep you updated.

Some users may experience an error upon accessing their Canva designs.

Dec <var data-var='date'> 5</var>, <var data-var='time'>20:42</var> AEDT Resolved - Canva services have fully recovered following the Cloudflare outage. All systems are now operational. Dec <var data-var='date'> 5</var>, <var data-var='time'>20:30</var> AEDT Monitoring - We are continuing to monitor Canva services following the Cloudflare outage. All systems appear to be recovering. Dec <var data-var='date'> 5</var>, <var data-var='time'>20:09</var> AEDT Investigating - Canva is down due to Cloudflare outage

Canva is down due to Cloudflare outage

Nov <var data-var='date'>27</var>, <var data-var='time'>13:04</var> AEDT Resolved - This incident is now resolved. Thank you for your patience and understanding. Nov <var data-var='date'>27</var>, <var data-var='time'>12:37</var> AEDT Monitoring - The fix has been put in place and we are monitoring the issue. Nov <var data-var='date'>27</var>, <var data-var='time'>12:12</var> AEDT Investigating - Users may experience issues with Canva Al features. We are currently investigating the issue and will keep you updated.

Is Canva down?

Canva status is UP

Lastest published events

Some users might experience intermittent errors in Canva

Intermittent errors uploading images and videos or using media editing tools

Some users may have issues accessing Canva offline features

Canva Services, Components and Regions

Recent Canva events

Some users might experience intermittent errors in Canva

Intermittent errors uploading images and videos or using media editing tools

Some users may have issues accessing Canva offline features

Some users may have issues accessing Canva

Some users might experience errors when trying to access designs

Some users might experience errors when trying to access designs

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Is Canva down?

Canva status is UP

Lastest published events

Some users might experience intermittent errors in Canva

Intermittent errors uploading images and videos or using media editing tools

Some users may have issues accessing Canva offline features

Canva Services, Components and Regions

Recent Canva events

Some users might experience intermittent errors in Canva

Intermittent errors uploading images and videos or using media editing tools

Some users may have issues accessing Canva offline features

Some users may have issues accessing Canva

Some users might experience errors when trying to access designs

Some users might experience errors when trying to access designs

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!