Sep <var data-var='date'>29</var>, <var data-var='time'>17:08</var> MDT Resolved - This incident was resolved. We apologize for any inconvenience. Sep <var data-var='date'>29</var>, <var data-var='time'>13:37</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Sep <var data-var='date'>28</var>, <var data-var='time'>10:34</var> MDT Update - The current issue is also affecting Salesforce login. We are continuing to work with Salesforce support for a resolution. No ETA. Sep <var data-var='date'>25</var>, <var data-var='time'>16:13</var> MDT Update - We are awaiting assistance from Salesforce Support. Currently, there is no ETA. Sep <var data-var='date'>25</var>, <var data-var='time'>07:49</var> MDT Investigating - We are currently investigating this issue.

Salesforce PUSH connection failures

Sep <var data-var='date'>15</var>, <var data-var='time'>17:14</var> MDT Completed - The scheduled maintenance has been completed. Sep <var data-var='date'>15</var>, <var data-var='time'>15:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep <var data-var='date'>10</var>, <var data-var='time'>12:01</var> MDT Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled Maintenance

Jun <var data-var='date'>18</var>, <var data-var='time'>12:46</var> MDT Resolved - Between approximately 2PM and 3PM UTC, some users may have experienced errors or degraded performance in our in-app dashboards. This was caused by a bug in a third-party dependency introduced during a routine deployment. The issue has been resolved and all services are operating normally. Jun <var data-var='date'>18</var>, <var data-var='time'>12:43</var> MDT Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>18</var>, <var data-var='time'>12:36</var> MDT Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>18</var>, <var data-var='time'>11:09</var> MDT Investigating - We are currently investigating the issue

Dashboard Issues

Apr <var data-var='date'>14</var>, <var data-var='time'>14:21</var> MDT Resolved - This incident has been resolved, we are researching the cause and will provide that when it becomes available. Apr <var data-var='date'>14</var>, <var data-var='time'>13:35</var> MDT Investigating - Some customers are experiencing issues loading dashboards. We're actively investigating.

Partial Dashboard Outage

Feb <var data-var='date'> 5</var>, <var data-var='time'>19:00</var> MST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'> 5</var>, <var data-var='time'>15:00</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'> 4</var>, <var data-var='time'>08:37</var> MST Scheduled - We will be migrating our Analytics Dashboards during this window. Updates to Filter Sets during this time will not be migrated to the new Dashboards

Maintenance Update Degraded Performance of Dashboard Filter Sets

Jan <var data-var='date'>27</var>, <var data-var='time'>18:00</var> MST Completed - The scheduled maintenance has been completed. Jan <var data-var='date'>27</var>, <var data-var='time'>16:00</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan <var data-var='date'>21</var>, <var data-var='time'>12:39</var> MST Scheduled - The system will be unstable during this window while we perform infrastructure updates.

Infrastructure Update

Nov <var data-var='date'>18</var>, <var data-var='time'>07:38</var> MST Resolved - All connectivity issues related to this incident have been resolved by our service partner. Nov <var data-var='date'>18</var>, <var data-var='time'>06:48</var> MST Monitoring - A fix has been implemented by our service partner and they are working to restore services. Nov <var data-var='date'>18</var>, <var data-var='time'>06:42</var> MST Update - CaliberMind seems to be affected by an outage at one of our service partners. We're working closely with our partner to restore full service as soon as possible. Thank you for your patience. Nov <var data-var='date'>18</var>, <var data-var='time'>06:41</var> MST Identified - The issue has been identified and a fix is being implemented. Nov <var data-var='date'>18</var>, <var data-var='time'>06:41</var> MST Investigating - Some users are experiencing issues accessing CaliberMind web resources due to an issue with one of our service partners.

Connectivity Issues

Jun <var data-var='date'>12</var>, <var data-var='time'>15:24</var> MDT Resolved - US customers are showing signs of recovery. Google is reporting that full recovery is expected within the hour. Jun <var data-var='date'>12</var>, <var data-var='time'>14:36</var> MDT Monitoring - Google has identified the issue and is rolling out a fix. At this time, CaliberMind customers in the EU appear fully recovered. We are continuing to monitor progress with US customers. Jun <var data-var='date'>12</var>, <var data-var='time'>12:14</var> MDT Investigating - We are currently investigating this issue.

Google Cloud is experiencing an issue blocking some application functionality.

May <var data-var='date'> 9</var>, <var data-var='time'>06:00</var> MDT Resolved - We’ve had instances where certain users were unable to access the application. This has been resolved.

Login Issue

May <var data-var='date'> 5</var>, <var data-var='time'>11:42</var> MDT Resolved - This incident has been resolved. Apr <var data-var='date'>28</var>, <var data-var='time'>09:15</var> MDT Update - Most customer issues have been resolved, there are still a few customers that we are collaborating with towards a solution. Apr <var data-var='date'>23</var>, <var data-var='time'>10:01</var> MDT Monitoring - Marketo connections are affected by a change made with Marketo's API. Some customers have been affected due to API limits with Marketo. Our CS team is currently working to resolve the issue.

Marketo Connector Delayed Syncs

Feb <var data-var='date'>15</var>, <var data-var='time'>11:00</var> MST Completed - The scheduled maintenance has been completed. Feb <var data-var='date'>15</var>, <var data-var='time'>05:00</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb <var data-var='date'>10</var>, <var data-var='time'>13:44</var> MST Scheduled - We will be undergoing scheduled maintenance during this time.

Insights Reporting Maintenance

Jan <var data-var='date'>31</var>, <var data-var='time'>11:16</var> MST Resolved - On January 29th, a system update intended to support a new feature unexpectedly impacted date period filtered reports in our Analytics module. The issue has been fully resolved, and all impacted reports are now functioning normally.

Date Period Filter for Analytics Reports not being applied

Jan <var data-var='date'>14</var>, <var data-var='time'>08:10</var> MST Resolved - This incident has been resolved. Jan <var data-var='date'>13</var>, <var data-var='time'>09:18</var> MST Identified - There is an ongoing incident with LinkedIn Ad Analytics. We are working on it! Follow the latest updates on our partner's status page. https://status.fivetran.com/incidents/db8z1j2lplmv

LinkedIn Ads Analytics Connector Failure

Oct <var data-var='date'>30</var>, <var data-var='time'>18:00</var> MDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'>30</var>, <var data-var='time'>16:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'>28</var>, <var data-var='time'>12:45</var> MDT Scheduled - We will be undergoing scheduled maintenance at this time

Scheduled Maintenance 10/30

Oct <var data-var='date'> 2</var>, <var data-var='time'>17:30</var> MDT Completed - The scheduled maintenance has been completed. Oct <var data-var='date'> 2</var>, <var data-var='time'>16:30</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct <var data-var='date'> 2</var>, <var data-var='time'>10:28</var> MDT Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled Maintenance 10/2

Aug <var data-var='date'>29</var>, <var data-var='time'>18:00</var> MDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>29</var>, <var data-var='time'>16:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>29</var>, <var data-var='time'>08:55</var> MDT Scheduled - Our SFTP services will be down during the maintenance window.

Maintenance Window

Aug <var data-var='date'>28</var>, <var data-var='time'>17:00</var> MDT Completed - The scheduled maintenance has been completed. Aug <var data-var='date'>28</var>, <var data-var='time'>16:00</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug <var data-var='date'>27</var>, <var data-var='time'>15:00</var> MDT Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled Maintenance 8/28

Jul <var data-var='date'> 1</var>, <var data-var='time'>20:30</var> MDT Completed - The scheduled maintenance has been completed. Jul <var data-var='date'> 1</var>, <var data-var='time'>18:30</var> MDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul <var data-var='date'> 1</var>, <var data-var='time'>10:46</var> MDT Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled Maintenance 7/1

Mar <var data-var='date'> 7</var>, <var data-var='time'>18:15</var> MST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 7</var>, <var data-var='time'>16:15</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 7</var>, <var data-var='time'>16:11</var> MST Scheduled - We will be undergoing scheduled maintenance during this time.

Scheduled Maintenance 3/7

Mar <var data-var='date'> 7</var>, <var data-var='time'>18:00</var> MST Completed - The scheduled maintenance has been completed. Mar <var data-var='date'> 7</var>, <var data-var='time'>14:00</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar <var data-var='date'> 6</var>, <var data-var='time'>08:15</var> MST Scheduled - We will be undergoing scheduled maintenance during this time.

Feb <var data-var='date'>21</var>, <var data-var='time'>17:18</var> MST Resolved - This incident has been resolved. Feb <var data-var='date'>21</var>, <var data-var='time'>16:08</var> MST Investigating - We will be performing maintenance on the legacy system for the duration of today 2023-02-21

Legacy Reporting Outage

Jan <var data-var='date'>19</var>, <var data-var='time'>13:56</var> MST Resolved - This incident is resolved. Jan <var data-var='date'>19</var>, <var data-var='time'>11:22</var> MST Monitoring - A fix has been implemented and we are monitoring the results. Jan <var data-var='date'>19</var>, <var data-var='time'>11:18</var> MST Identified - The issue has been identified and a fix is being implemented. Jan <var data-var='date'>19</var>, <var data-var='time'>10:49</var> MST Investigating - We have found that some customer's data pipelines are running slower than expected and we are currently investigating.

Investigating Stale Data

Dec <var data-var='date'>17</var>, <var data-var='time'>12:00</var> MST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>17</var>, <var data-var='time'>05:00</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'>12</var>, <var data-var='time'>11:08</var> MST Scheduled - Legacy Reporting will be under maintenance and unavailable during this window.

Scheduled Maintenance 12/17

Dec <var data-var='date'> 7</var>, <var data-var='time'>17:01</var> MST Completed - The scheduled maintenance has been completed. Dec <var data-var='date'> 7</var>, <var data-var='time'>15:00</var> MST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 6</var>, <var data-var='time'>13:38</var> MST Update - We will be undergoing scheduled maintenance during this time. Dec <var data-var='date'> 6</var>, <var data-var='time'>13:38</var> MST Scheduled - During this window our Insights Reporting may be unavailable.

Scheduled Maintenance 12/7 3-5pm MST

Nov <var data-var='date'> 3</var>, <var data-var='time'>16:43</var> MDT Resolved - This incident has been resolved. Nov <var data-var='date'> 3</var>, <var data-var='time'>16:30</var> MDT Monitoring - Some users may now be able to sign into Insights. Nov <var data-var='date'> 3</var>, <var data-var='time'>16:28</var> MDT Identified - Our team has identified the cause of the issue. Our DNS provider (CloudFlare) is currently experiencing an incident. We are monitoring the situation. Nov <var data-var='date'> 3</var>, <var data-var='time'>16:28</var> MDT Update - Our team has identified the cause of the issue. Our DNS provider (CloudFlare) is currently experiencing an incident. We are monitoring the situation. Nov <var data-var='date'> 3</var>, <var data-var='time'>15:08</var> MDT Investigating - We are currently investigating this issue.

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CaliberMind status is UP

Lastest published events

Salesforce PUSH connection failures

Scheduled Maintenance

Dashboard Issues

CaliberMind Services, Components and Regions

Recent CaliberMind events

Salesforce PUSH connection failures

Scheduled Maintenance

Dashboard Issues

Partial Dashboard Outage

Maintenance Update Degraded Performance of Dashboard Filter Sets

Infrastructure Update