THIS IS A SCHEDULED EVENT Aug <var data-var='date'>1</var>, <var data-var='time'>09:00</var> - <var data-var='time'>12:00</var> CEST Jun <var data-var='date'>16</var>, <var data-var='time'>12:03</var> CEST Scheduled - On Saturday, 1 August 2026, between 7:00 UTC and 10:00 UTC, we will perform maintenance on our database infrastructure across all regional services. During this time, login/SSO may experience intermittent unavailability. Up to 2 hours after the maintenance window, performance might be slightly degraded as newly implemented changes settle.

Scheduled infrastructure maintenance for all regions

Jul <var data-var='date'> 6</var>, <var data-var='time'>17:54</var> CEST Resolved - This incident has been resolved. Jul <var data-var='date'> 6</var>, <var data-var='time'>15:25</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul <var data-var='date'> 6</var>, <var data-var='time'>14:49</var> CEST Update - We are continuing to investigate this issue. Jul <var data-var='date'> 6</var>, <var data-var='time'>14:28</var> CEST Investigating - You may experience issues with our video conversions, which may result in not seeing a video preview. Some other services may be impacted too. Our tech team is working hard on having this resolved as quickly as possible. Our apologies for any inconvenience.

Issues with video conversion

Jun <var data-var='date'>23</var>, <var data-var='time'>22:57</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>23</var>, <var data-var='time'>20:55</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>23</var>, <var data-var='time'>20:45</var> CEST Identified - The issue has been identified and a fix is being implemented. Jun <var data-var='date'>23</var>, <var data-var='time'>19:47</var> CEST Investigating - We are currently investigating reports of failures when downloading older assets. Users may encounter download failures during this time. Our team is working to identify the cause and will share updates as soon as possible.

Downloads failing for older Assets

Jun <var data-var='date'>22</var>, <var data-var='time'>16:49</var> CEST Resolved - The issue has been resolved. All services are working as expected. Jun <var data-var='date'>22</var>, <var data-var='time'>16:03</var> CEST Investigating - We’re currently investigating reports of issues affecting CXUC in EU- and US-only regions; the Global region is not affected. Users may experience issues creating or changing guides in CXUC (Brand Guidelines). Our team is working to identify the cause and will share updates as soon as possible.

Degraded performance with CXUC

Jun <var data-var='date'>18</var>, <var data-var='time'>18:56</var> CEST Resolved - This incident has been resolved. Jun <var data-var='date'>18</var>, <var data-var='time'>17:59</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Jun <var data-var='date'>18</var>, <var data-var='time'>17:12</var> CEST Investigating - We’re currently investigating reports of issues with assets displaying in the asset bank in Global. Users may experience delays in newly uploaded assets displaying in the asset bank. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, please continue uploading to your portal. Assets are saved and will be displayed with a delay.

Issues with delays in assets displaying in the asset bank in Global

Jun <var data-var='date'> 3</var>, <var data-var='time'>11:27</var> CEST Resolved - The issues have been resolved. No users should have been impacted due to an automatic failover to backup services. Jun <var data-var='date'> 3</var>, <var data-var='time'>10:46</var> CEST Investigating - We’re currently investigating internal reports of issues affecting login services the US-only region. Users may experience issues while logging in. Our team is working to identify the cause and will share updates as soon as possible. Traffic is automatically being rerouted to backup services, so users should not experience any issues.

Issues with login services in the US-only region

May <var data-var='date'>27</var>, <var data-var='time'>11:42</var> CEST Resolved - The issue has been resolved. All services are working as expected. May <var data-var='date'>27</var>, <var data-var='time'>07:37</var> CEST Monitoring - Services should be working as expected, but we are monitoring the results to ensure full recovery. May <var data-var='date'>27</var>, <var data-var='time'>07:06</var> CEST Investigating - We're currently investigating reports of issues affecting batch downloads in the Global region. Users may experience batch downloads failing; single-file downloads continue to work. Our team is working to identify the cause and will share updates as soon as possible.

Degraded performance with downloads in Global

May <var data-var='date'>23</var>, <var data-var='time'>13:00</var> CEST Completed - The scheduled maintenance has been completed. May <var data-var='date'>23</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May <var data-var='date'>20</var>, <var data-var='time'>16:36</var> CEST Scheduled - On Saturday, 23 May 2026, between 7:00 UTC and 11:00 UTC, we will perform maintenance on our Studio solution across all regional services. During this time, the Studio solution may experience intermittent unavailability.

Maintenance on Studio module

May <var data-var='date'> 1</var>, <var data-var='time'>10:19</var> CEST Resolved - The issue has been resolved. All services are working as expected. Apr <var data-var='date'>29</var>, <var data-var='time'>10:02</var> CEST Monitoring - We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery. Apr <var data-var='date'>29</var>, <var data-var='time'>10:00</var> CEST Update - We are continuing to investigate this issue. Apr <var data-var='date'>28</var>, <var data-var='time'>23:59</var> CEST Investigating - We are currently investigating an issue in which DAT Transformation URLs are returning errors.

Issue with DAT Transformation URL

Apr <var data-var='date'>28</var>, <var data-var='time'>19:37</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>28</var>, <var data-var='time'>19:37</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>28</var>, <var data-var='time'>19:24</var> CEST Investigating - We are investigating an issue with delays to uploads/deletions to the Asset Bank on US portals.

Issues with Asset Bank and delayed uploads

Apr <var data-var='date'>28</var>, <var data-var='time'>19:11</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>28</var>, <var data-var='time'>19:07</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'>28</var>, <var data-var='time'>18:11</var> CEST Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>28</var>, <var data-var='time'>18:06</var> CEST Investigating - We are currently investigating an issue in which automations are not working as expected which can prevent upload.

Automations not functioning as expected

Apr <var data-var='date'>23</var>, <var data-var='time'>21:40</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>23</var>, <var data-var='time'>03:15</var> CEST Monitoring - A fix has been deployed and we are monitoring results. Assets uploaded during the incident will still be missing their thumbnails. We are investigating regeneration of all effected assets. Apr <var data-var='date'>23</var>, <var data-var='time'>02:46</var> CEST Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'>22</var>, <var data-var='time'>23:46</var> CEST Investigating - We are currently investigating reports of delays and failures regarding thumbnail previews and derivative creation across our Global and US portals. Users may notice missing thumbnail preview images or asset derivatives. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, please continue uploading assets as usual.

Issues with Thumbnail Preview Generation and Derivative Creation

Apr <var data-var='date'>16</var>, <var data-var='time'>19:10</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'>16</var>, <var data-var='time'>18:06</var> CEST Investigating - Customers using an Open Asset Bank, where parts of the DAM are accessible without logging in, may currently experience issues accessing it. Our technical teams are investigating the problem and working to resolve it as quickly as possible. We apologize for any inconvenience caused.

Open Asset Bank Portals Inaccessible

Apr <var data-var='date'> 9</var>, <var data-var='time'>20:49</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'> 9</var>, <var data-var='time'>19:55</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'> 9</var>, <var data-var='time'>18:36</var> CEST Identified - The issue has been identified and a fix is being implemented. Apr <var data-var='date'> 9</var>, <var data-var='time'>18:35</var> CEST Investigating - We’re currently investigating reports of issues affecting the loading of metaproperty options during upload in all regions. Users may experience during upload or edit that metaproperty options will not display. Our team is working to identify the cause and will share updates as soon as possible.

Issues with loading of metaproperty options during upload in all regions

Apr <var data-var='date'> 1</var>, <var data-var='time'>17:52</var> CEST Resolved - This incident has been resolved. Apr <var data-var='date'> 1</var>, <var data-var='time'>17:31</var> CEST Monitoring - A fix has been implemented and we are monitoring the results. Apr <var data-var='date'> 1</var>, <var data-var='time'>13:08</var> CEST Identified - We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed. Apr <var data-var='date'> 1</var>, <var data-var='time'>12:10</var> CEST Investigating - We’re currently investigating reports of issues affecting Public Links in our Global region. Users may experience Public Links (including DAT) not loading. The user might see a 50x error instead. Our team is working to identify the cause and will share updates as soon as possible.

Issues with Public Links in Global region

Mar <var data-var='date'>27</var>, <var data-var='time'>15:31</var> CET Resolved - This incident has been resolved. Mar <var data-var='date'>27</var>, <var data-var='time'>14:42</var> CET Investigating - We’re currently investigating reports of issues affecting the Asset Bank in the US region. Users may experience delays with assets showing up in Asset Bank after downloading. Our team is working to identify the cause and will share updates as soon as possible.

Issues with Asset Bank in US region

Feb <var data-var='date'>27</var>, <var data-var='time'>13:44</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>27</var>, <var data-var='time'>12:37</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>27</var>, <var data-var='time'>12:22</var> CET Identified - We’re currently investigating reports of intermittent time outs errors (504) in the Global region. Users may experience their portals being slow to respond or timing out. Our team has identified the cause and it's working on a resolution.

Intermittent timeouts in Global region

Feb <var data-var='date'>11</var>, <var data-var='time'>15:15</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'>11</var>, <var data-var='time'>14:30</var> CET Monitoring - A fix has been implemented and we are monitoring the results. Feb <var data-var='date'>11</var>, <var data-var='time'>13:19</var> CET Update - We are continuing to investigate this issue. Feb <var data-var='date'>11</var>, <var data-var='time'>13:11</var> CET Investigating - We’re currently investigating reports of degraded performance in all regions. Users may experience slowness or time-out errors when using the platform. Our team is working to identify the cause and will share updates as soon as possible.

Issues with portal performance in all regions

Feb <var data-var='date'>10</var>, <var data-var='time'>22:54</var> CET Resolved - DNS resolution issues prevented services from being reached. The issue has been resolved. Services are working as expected. Feb <var data-var='date'>10</var>, <var data-var='time'>22:33</var> CET Update - The current issues being able to access portals is related to a current DNS issue with our service provider. We are in contact with the service provider regarding this issue. We will provide an update as soon as we can. Feb <var data-var='date'>10</var>, <var data-var='time'>22:01</var> CET Investigating - We’re currently investigating reports of issues affecting loading of portals. Users may experience being unable to access the login page of their portal or have difficulty loading the asset bank. Our team is working to identify the cause and will share updates as soon as possible.

Issues with portals loading

Feb <var data-var='date'> 5</var>, <var data-var='time'>17:33</var> CET Resolved - An unexpected spike in traffic caused resource limits to be reached. The issue has been resolved. All services are working as expected Feb <var data-var='date'> 5</var>, <var data-var='time'>16:44</var> CET Investigating - We’re currently investigating reports of degraded performance affecting our global region. Users may experience page-loading delays. Our team is working to identify the cause and will share updates as soon as possible

Issues with portals in Global

Feb <var data-var='date'> 4</var>, <var data-var='time'>17:17</var> CET Resolved - This incident has been resolved. Feb <var data-var='date'> 3</var>, <var data-var='time'>22:46</var> CET Investigating - We’re currently investigating reports of issues affecting uploads in Global. Users may experience a few assets getting stuck in conversion during batch upload. While most files are processing normally, we are seeing instances where specific assets may become stuck in the "Processing" stage. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, If you encounter a stuck file, please save your successfully processed assets and attempt to re-upload the specific file that stalled.

Issues with  uploads in Global

Jan <var data-var='date'>30</var>, <var data-var='time'>11:59</var> CET Resolved - The issue has been resolved. All services are working as expected. Jan <var data-var='date'>30</var>, <var data-var='time'>10:30</var> CET Update - We are continuing to investigate this issue. Jan <var data-var='date'>30</var>, <var data-var='time'>10:25</var> CET Investigating - We’re currently investigating reports of issues affecting the conversion of PDF and AI files in all regions. Users may experience lack of previews and thumbnails in the Asset Bank after uploading. Users may also experience Assets being stuck in the processing stage Our team is working to identify the cause and will share updates as soon as possible.

Issues with Asset Conversion in US/EU/Global region

Jan <var data-var='date'>13</var>, <var data-var='time'>17:45</var> CET Resolved - The issue has been resolved. All services are working as expected. Jan <var data-var='date'>13</var>, <var data-var='time'>17:41</var> CET Monitoring - Users might have experienced uploads hanging on converting. We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.

Issues with uploads in EU region

Dec <var data-var='date'>13</var>, <var data-var='time'>12:00</var> CET Completed - The scheduled maintenance has been completed. Dec <var data-var='date'>13</var>, <var data-var='time'>08:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec <var data-var='date'> 5</var>, <var data-var='time'>13:25</var> CET Scheduled - On Saturday, 13 December 2025, between 7:00 UTC and 11:00 UTC, we will perform maintenance on our Studio solution across all regional services. During this time, the Studio solution may experience intermittent unavailability.

Dec <var data-var='date'>10</var>, <var data-var='time'>10:56</var> CET Resolved - The issue has been resolved. All services are working as expected. Dec <var data-var='date'> 9</var>, <var data-var='time'>18:15</var> CET Monitoring - Newly uploaded assets continue to be index properly. Previously uploaded assets are being indexed by our teams. Dec <var data-var='date'> 8</var>, <var data-var='time'>19:10</var> CET Identified - Our team has released a fix that resolves the issue for newly uploaded assets. Previously uploaded assets may still be unindexed for Similarity Search. Our team continues to work on this issue. Dec <var data-var='date'> 8</var>, <var data-var='time'>16:26</var> CET Investigating - We’re currently investigating reports of issues affecting the indexing of newly uploaded assets in the Similarity Search, on the Global region. Users may experience newly uploaded assets not being available in Similarity Search. Existing assets can still be searched. Our team is working to identify the cause and will share updates as soon as possible.

Is Bynder down?

Bynder status is UP

Lastest published events

Issues with video conversion

Downloads failing for older Assets

Degraded performance with CXUC

Bynder Services, Components and Regions

Recent Bynder events

Scheduled infrastructure maintenance for all regions

Issues with video conversion

Downloads failing for older Assets

Degraded performance with CXUC

Issues with delays in assets displaying in the asset bank in Global

Issues with login services in the US-only region

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Is Bynder down?

Bynder status is UP

Lastest published events

Issues with video conversion

Downloads failing for older Assets

Degraded performance with CXUC

Bynder Services, Components and Regions

Recent Bynder events

Scheduled infrastructure maintenance for all regions

Issues with video conversion

Downloads failing for older Assets

Degraded performance with CXUC

Issues with delays in assets displaying in the asset bank in Global

Issues with login services in the US-only region

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!