Apr <var data-var='date'> 1</var>, <var data-var='time'>17:52</var> CEST Resolved - This incident has been resolved.Apr <var data-var='date'> 1</var>, <var data-var='time'>17:31</var> CEST Monitoring - A fix has been implemented and we are monitoring the results.Apr <var data-var='date'> 1</var>, <var data-var='time'>13:08</var> CEST Identified - We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed.Apr <var data-var='date'> 1</var>, <var data-var='time'>12:10</var> CEST Investigating - We’re currently investigating reports of issues affecting Public Links in our Global region. Users may experience Public Links (including DAT) not loading. The user might see a 50x error instead. Our team is working to identify the cause and will share updates as soon as possible.

Issues with Public Links in Global region

Mar <var data-var='date'>27</var>, <var data-var='time'>15:31</var> CET Resolved - This incident has been resolved.Mar <var data-var='date'>27</var>, <var data-var='time'>14:42</var> CET Investigating - We’re currently investigating reports of issues affecting the Asset Bank in the US region. Users may experience delays with assets showing up in Asset Bank after downloading. Our team is working to identify the cause and will share updates as soon as possible.

Issues with Asset Bank in US region

Feb <var data-var='date'>27</var>, <var data-var='time'>13:44</var> CET Resolved - This incident has been resolved.Feb <var data-var='date'>27</var>, <var data-var='time'>12:37</var> CET Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'>27</var>, <var data-var='time'>12:22</var> CET Identified - We’re currently investigating reports of intermittent time outs errors (504) in the Global region. Users may experience their portals being slow to respond or timing out. Our team has identified the cause and it's working on a resolution.

Intermittent timeouts in Global region

Feb <var data-var='date'>11</var>, <var data-var='time'>15:15</var> CET Resolved - This incident has been resolved.Feb <var data-var='date'>11</var>, <var data-var='time'>14:30</var> CET Monitoring - A fix has been implemented and we are monitoring the results.Feb <var data-var='date'>11</var>, <var data-var='time'>13:19</var> CET Update - We are continuing to investigate this issue.Feb <var data-var='date'>11</var>, <var data-var='time'>13:11</var> CET Investigating - We’re currently investigating reports of degraded performance in all regions. Users may experience slowness or time-out errors when using the platform. Our team is working to identify the cause and will share updates as soon as possible.

Issues with portal performance in all regions

Feb <var data-var='date'>10</var>, <var data-var='time'>22:54</var> CET Resolved - DNS resolution issues prevented services from being reached. The issue has been resolved. Services are working as expected.Feb <var data-var='date'>10</var>, <var data-var='time'>22:33</var> CET Update - The current issues being able to access portals is related to a current DNS issue with our service provider. We are in contact with the service provider regarding this issue. We will provide an update as soon as we can.Feb <var data-var='date'>10</var>, <var data-var='time'>22:01</var> CET Investigating - We’re currently investigating reports of issues affecting loading of portals. Users may experience being unable to access the login page of their portal or have difficulty loading the asset bank. Our team is working to identify the cause and will share updates as soon as possible.

Issues with portals loading

Feb <var data-var='date'> 5</var>, <var data-var='time'>17:33</var> CET Resolved - An unexpected spike in traffic caused resource limits to be reached. The issue has been resolved. All services are working as expectedFeb <var data-var='date'> 5</var>, <var data-var='time'>16:44</var> CET Investigating - We’re currently investigating reports of degraded performance affecting our global region. Users may experience page-loading delays. Our team is working to identify the cause and will share updates as soon as possible

Issues with portals in Global

Feb <var data-var='date'> 4</var>, <var data-var='time'>17:17</var> CET Resolved - This incident has been resolved.Feb <var data-var='date'> 3</var>, <var data-var='time'>22:46</var> CET Investigating - We’re currently investigating reports of issues affecting uploads in Global. Users may experience a few assets getting stuck in conversion during batch upload. While most files are processing normally, we are seeing instances where specific assets may become stuck in the "Processing" stage. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, If you encounter a stuck file, please save your successfully processed assets and attempt to re-upload the specific file that stalled.

Issues with  uploads in Global

Jan <var data-var='date'>30</var>, <var data-var='time'>11:59</var> CET Resolved - The issue has been resolved. All services are working as expected.Jan <var data-var='date'>30</var>, <var data-var='time'>10:30</var> CET Update - We are continuing to investigate this issue.Jan <var data-var='date'>30</var>, <var data-var='time'>10:25</var> CET Investigating - We’re currently investigating reports of issues affecting the conversion of PDF and AI files in all regions. Users may experience lack of previews and thumbnails in the Asset Bank after uploading. Users may also experience Assets being stuck in the processing stage Our team is working to identify the cause and will share updates as soon as possible.

Issues with Asset Conversion in US/EU/Global region

Jan <var data-var='date'>13</var>, <var data-var='time'>17:45</var> CET Resolved - The issue has been resolved. All services are working as expected.Jan <var data-var='date'>13</var>, <var data-var='time'>17:41</var> CET Monitoring - Users might have experienced uploads hanging on converting. We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.

Issues with uploads in EU region

Dec <var data-var='date'>13</var>, <var data-var='time'>12:00</var> CET Completed - The scheduled maintenance has been completed.Dec <var data-var='date'>13</var>, <var data-var='time'>08:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec <var data-var='date'> 5</var>, <var data-var='time'>13:25</var> CET Scheduled - On Saturday, 13 December 2025, between 7:00 UTC and 11:00 UTC, we will perform maintenance on our Studio solution across all regional services. During this time, the Studio solution may experience intermittent unavailability.

Maintenance on Studio module

Dec <var data-var='date'>10</var>, <var data-var='time'>10:56</var> CET Resolved - The issue has been resolved. All services are working as expected.Dec <var data-var='date'> 9</var>, <var data-var='time'>18:15</var> CET Monitoring - Newly uploaded assets continue to be index properly. Previously uploaded assets are being indexed by our teams.Dec <var data-var='date'> 8</var>, <var data-var='time'>19:10</var> CET Identified - Our team has released a fix that resolves the issue for newly uploaded assets. Previously uploaded assets may still be unindexed for Similarity Search. Our team continues to work on this issue.Dec <var data-var='date'> 8</var>, <var data-var='time'>16:26</var> CET Investigating - We’re currently investigating reports of issues affecting the indexing of newly uploaded assets in the Similarity Search, on the Global region. Users may experience newly uploaded assets not being available in Similarity Search. Existing assets can still be searched. Our team is working to identify the cause and will share updates as soon as possible.

Issues with Similarity Search on the Global region

Dec <var data-var='date'> 6</var>, <var data-var='time'>18:00</var> CET Completed - The scheduled maintenance has been completed.Dec <var data-var='date'> 6</var>, <var data-var='time'>16:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>21</var>, <var data-var='time'>14:57</var> CET Scheduled - On Saturday, 6 December 2025, between 15:00 UTC and 17:00 UTC, we will perform maintenance on our infrastructure across all regional services. During this time, downloading and uploading assets may be intermittently unavailable.

Scheduled infrastructure maintenance for all regions

Dec <var data-var='date'> 6</var>, <var data-var='time'>12:00</var> CET Completed - The scheduled maintenance has been completed.Dec <var data-var='date'> 6</var>, <var data-var='time'>08:00</var> CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov <var data-var='date'>26</var>, <var data-var='time'>16:32</var> CET Scheduled - On Saturday, 6 December 2025, between 7:00 UTC and 11:00 UTC, we will perform maintenance on our Studio solution across all regional services. During this time, the Studio solution may be intermittently unavailable.

Scheduled Studio solution maintenance for all regions

Dec <var data-var='date'> 5</var>, <var data-var='time'>11:48</var> CET Resolved - The issue has been resolved. All services are working as expected.Dec <var data-var='date'> 5</var>, <var data-var='time'>10:58</var> CET Monitoring - We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.Dec <var data-var='date'> 5</var>, <var data-var='time'>10:43</var> CET Investigating - We’re currently investigating reports of login issues in the US East region. Users may experience errors in logging in and delays. Our team is working to identify the cause and will share updates as soon as possible.

Issues with logins in the US East region

Nov <var data-var='date'>28</var>, <var data-var='time'>15:22</var> CET Resolved - This incident has been resolved.Nov <var data-var='date'>28</var>, <var data-var='time'>14:41</var> CET Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'>28</var>, <var data-var='time'>14:20</var> CET Identified - The issue has been identified and a fix is being implemented.Nov <var data-var='date'>28</var>, <var data-var='time'>14:16</var> CET Investigating - We’re currently investigating reports of issues affecting Bynder services in the US east region. Users might not be able to log onto the Bynder platform. Our team is working to identify the cause and will share updates as soon as possible. Note: The delivery of assets is NOT impacted. DAT links and public links are operational

Issues with Bynder platform services in the US east region

Nov <var data-var='date'>26</var>, <var data-var='time'>09:41</var> CET Resolved - This incident has been resolved.Nov <var data-var='date'>25</var>, <var data-var='time'>21:23</var> CET Identified - The issue has been identified and a fix will be implemented tomorrow (CET time).Nov <var data-var='date'>25</var>, <var data-var='time'>16:57</var> CET Investigating - Embedded Youtube videos may not display on your Homepage or inside CX for User Community Content, such as guides or landing pages. Our tech teams are working hard on having this resolved as quickly as possible.

Embedded Youtube content may not display on Homepage or inside CX for User Community Content

Nov <var data-var='date'> 5</var>, <var data-var='time'>13:30</var> CET Resolved - The issue has been resolved. All services are working as expected.Nov <var data-var='date'> 5</var>, <var data-var='time'>13:00</var> CET Monitoring - We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.Nov <var data-var='date'> 5</var>, <var data-var='time'>12:49</var> CET Identified - We have identified the issue, which is related to a specific configuration setting and affects only a single customer in the EU-Only region.Nov <var data-var='date'> 5</var>, <var data-var='time'>11:02</var> CET Investigating - We’re currently investigating reports of issues affecting performance in our EU-Only region. Users may experience Asset thumbnails not loading. Our team is working to identify the cause and will share updates as soon as possible.

Issues with degraded performance in EU-Only

Nov <var data-var='date'> 3</var>, <var data-var='time'>20:36</var> CET Resolved - The issue has been resolved. All services are working as expected.Nov <var data-var='date'> 3</var>, <var data-var='time'>20:07</var> CET Monitoring - A fix has been implemented and we are monitoring the results.Nov <var data-var='date'> 3</var>, <var data-var='time'>19:18</var> CET Investigating - We’re currently investigating reports of issues affecting asset uploads and thumbnail generation in Global portals. Users may experience an error uploading assets or uploaded assets displaying without a thumbnail. Our team is working to identify the cause and will share updates as soon as possible.

Issues with uploads and thumbnail generation in Global portals

Oct <var data-var='date'>25</var>, <var data-var='time'>10:30</var> CEST Completed - The scheduled maintenance has been completed.Oct <var data-var='date'>25</var>, <var data-var='time'>09:00</var> CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct <var data-var='date'>13</var>, <var data-var='time'>14:59</var> CEST Scheduled - On Saturday, October 25th 2025, between 7:00 UTC and 8:30 UTC, we plan maintenance on our Studio Solution. This means the Studio service might occasionally not be available during this time frame.

Scheduled maintenance for the Studio Solution

Oct <var data-var='date'>21</var>, <var data-var='time'>21:10</var> CEST Resolved - This incident has been resolved.Oct <var data-var='date'>21</var>, <var data-var='time'>20:14</var> CEST Update - We are continuing to monitor for any further issues.Oct <var data-var='date'>21</var>, <var data-var='time'>13:24</var> CEST Monitoring - The issue surrounding delays for uploaded assets appearing in the asset bank has been resolved. We will continue to monitor this situation.Oct <var data-var='date'>20</var>, <var data-var='time'>22:41</var> CEST Identified - The issue surrounding delays for uploaded assets appearing in the asset bank has been resolved. We will continue to monitor this situation. There are still ongoing issues related to displaying of thumbnails for certain customers due to the ongoing AWS incident. Our team is still looking into this with AWS at this time.Oct <var data-var='date'>20</var>, <var data-var='time'>20:41</var> CEST Update - We are currently experiencing delays in newly uploaded assets displaying within portals. Our team is currently investigating this. Thumbnails for existing assets may also not display due to the ongoing AWS incident. AWS is already seeing improvement after releasing some mitigations. Our team continues to monitor the situation.Oct <var data-var='date'>20</var>, <var data-var='time'>18:17</var> CEST Update - The current issue with thumbnails is related to the ongoing AWS incident. That our team is currently monitoring the issue and awaiting further resolution from AWS.Oct <var data-var='date'>20</var>, <var data-var='time'>17:07</var> CEST Update - We are currently looking into the loading of thumbnails for our global cluster. This seems to be related to the AWS outage today.Oct <var data-var='date'>20</var>, <var data-var='time'>16:39</var> CEST Investigating - We are currently investigating the issue of degraded performance with multiple services for the Bynder Global Region.Oct <var data-var='date'>20</var>, <var data-var='time'>14:14</var> CEST Update - The issue of Assets being delayed in appearing in the Asset Bank has been resolved.Oct <var data-var='date'>20</var>, <var data-var='time'>12:31</var> CEST Monitoring - At 9 am CET we noticed degraded performance with multiple services for the Bynder Global Region. At 11:30 am CET we noticed the service started recovering and service should start working as expected again. Customer may notice delays in Assets being appearing in the Asset Bank. We continue to monitor the issue and will share further updates as they are available.

Degraded performance in Global Region, multiple services affected

Oct <var data-var='date'>21</var>, <var data-var='time'>13:25</var> CEST Resolved - This incident has been resolved.Oct <var data-var='date'>21</var>, <var data-var='time'>10:20</var> CEST Update - The issue has now been resolved and all the services should be working as expected. We will keep monitoring the results throughout the day to ensure full recovery.Oct <var data-var='date'>20</var>, <var data-var='time'>12:32</var> CEST Monitoring - At approximately 11:00 Monday (CET) AWS has confirmed a widespread outage affecting at least 22 AWS services in the Bynder Global region. This is impacting both internal and customer-facing services that depend on these components. AWS has deployed an initial fix, and some recovery is being observed, but there is no ETA for full resolution. More information is available on the AWS Health Dashboard. A fix has been deployed and we are noticing services should be working as expected, but we are monitoring the results to ensure full recovery.

Multiple services impacted due AWS platform outage - Global Region

Sep <var data-var='date'>30</var>, <var data-var='time'>16:47</var> CEST Resolved - This incident has been resolved.Sep <var data-var='date'>30</var>, <var data-var='time'>16:37</var> CEST Monitoring - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'>30</var>, <var data-var='time'>16:32</var> CEST Identified - The issue has been identified and a fix is being implemented.Sep <var data-var='date'>30</var>, <var data-var='time'>16:29</var> CEST Investigating - We’re currently investigating reports of issues affecting Collections in Global portals. Users may experience Collections not loading and will see a grey box instead. Our team is working to identify the cause and will share updates as soon as possible. Until the problem is fixed, the Collections within the Collections page may not load, please watch here for further updates.

Issues with Collections in Global

Sep <var data-var='date'>26</var>, <var data-var='time'>00:39</var> CEST Resolved - This incident has been resolved.Sep <var data-var='date'>25</var>, <var data-var='time'>23:14</var> CEST Monitoring - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'>25</var>, <var data-var='time'>22:25</var> CEST Investigating - We’re currently investigating reports of issues affecting asset uploads in the Global region. Users may experience delays or errors while uploading assets to portals in the Global region. Our team is working to identify the cause and will share updates as soon as possible.

Issues with asset uploads in Global

Sep <var data-var='date'>25</var>, <var data-var='time'>17:24</var> CEST Resolved - This incident has been resolved.Sep <var data-var='date'>25</var>, <var data-var='time'>14:00</var> CEST Monitoring - We’ve deployed a fix for the issue. Services should be working as expected, but we are monitoring the results to ensure full recovery.Sep <var data-var='date'>25</var>, <var data-var='time'>13:53</var> CEST Identified - We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed.Sep <var data-var='date'>25</var>, <var data-var='time'>13:47</var> CEST Investigating - We’re currently investigating reports of issues affecting downloads in our global region. Users may experience (batch) downloads not starting. Our team is working to identify the cause and will share updates as soon as possible.

Issues with downloads in global region

Sep <var data-var='date'>24</var>, <var data-var='time'>02:53</var> CEST Resolved - This incident has been resolved. Assets should show up after upload as normalSep <var data-var='date'>24</var>, <var data-var='time'>01:49</var> CEST Monitoring - A fix has been implemented and we are monitoring the results.Sep <var data-var='date'>24</var>, <var data-var='time'>01:06</var> CEST Identified - We’ve identified the cause of the issue. Our team is implementing a fix and will provide an update once the solution is deployed. There is no need to re-upload your assets, even if they do not immediately display in the asset bank. They will be processed and displayed as soon as the issue is resolved.Sep <var data-var='date'>24</var>, <var data-var='time'>00:14</var> CEST Investigating - We're currently investigating reports of asset upload delays to portals in our global environment. If you're affected, you may experience a delay in assets becoming available in your portals after you upload them. Our team is working to identify the cause and will share an update as soon as we have more information. There is no need to re-upload your assets, even if they do not immediately display in the asset bank. They will be processed and displayed as soon as the issue is resolved.

Is Bynder down?

Bynder status is UP

Lastest published events

Issues with Public Links in Global region

Issues with Asset Bank in US region

Intermittent timeouts in Global region

Bynder Services, Components and Regions

Recent Bynder events

Issues with Public Links in Global region

Issues with Asset Bank in US region

Intermittent timeouts in Global region

Issues with portal performance in all regions

Issues with portals loading

Issues with portals in Global

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Is Bynder down?

Bynder status is UP

Lastest published events

Issues with Public Links in Global region

Issues with Asset Bank in US region

Intermittent timeouts in Global region

Bynder Services, Components and Regions

Recent Bynder events

Issues with Public Links in Global region

Issues with Asset Bank in US region

Intermittent timeouts in Global region

Issues with portal performance in all regions

Issues with portals loading

Issues with portals in Global

Get your FREE account now,5 monitors included!

Get your FREE account now,
5 monitors included!